S Boyle
Simply put it's like dealing with a child, they're happy to spam you with junk emails and personal emails several times a day, but rarely respond to actual contacts about the sale of a property or ever answer a question. I'd suggest using someone else entirely unless you want to spend a month getting a question answered and have your inbox filled with utter junk on a daily basis. Avoid!
(Happy to provide email proof for this too, every correspondence saved, including the many for each basic question to be ignored and never answered)... Read more
Seller
1st Nov 2024 (11 weeks ago)
B behzad
I recently moved to the UK as a student, and this agency has been incredibly helpful in finding me a flat. They are not only professional but also genuinely good people. I highly recommend their services.... Read more
Tenant
5th Oct 2024 (15 weeks ago)
J dK
I had used this agency last November. I cannot recommend this agency as they try and squeeze everything out of you as a tenant. I’m pretty sure they advise their clients to increase the rent shortly after tenants move in. The absolute worst part is their service, they are nice and welcoming at the start. But the minute they lock you in they are condescending, lack communication, lack politeness, and eventually become threatening. There are many places to go that do better jobs and have nicer staff, go there and dont waste your energy on this place.... Read more
Tenant
4th Oct 2024 (15 weeks ago)
P Sosnowski
we come to a real estate agency because we are in need, and they make money on it, so I think that the service should be a bit faster. But if they don't care about it, or maybe I, for example, am not the right business partner for them, I understand, because they are completely ignorant and completely ignored. now I understand why they have so many stars in the ratings review... Read more
2nd Oct 2024 (15 weeks ago)
Y Behzad
It was really excellent experience with avj Homes property. I really appreciated. I would recommend to all this property agent. Many thanks... Read more
26th Sep 2024 (16 weeks ago)
S Richards
I believe this is a family business so it's with a heavy heart that I leave this negative review but I'm fairly certain even 1 star is too much.
I feel like this company can be underhanded with people to benefit themselves and are extremely unprofessional. They do not provide all of the information on the process, they've claimed they don't have information that they do, they lied to get me to put down a deposit, when I queried this each member of staff I spoke to became defensive, aggressive and in one case insulting and another threatening. The staff are unable to answer simple questions about company policy or their obligations as estate agents with all questions having to be put in emails that they don't reply to. They clearly haven't listened to anything I have said as they still believe I am frustrated at being rejected, which I'm not, I'm frustrated at being dragged through a terribly explained process and then being treated poorly when it is questioned.
In my experience, this is a place to avoid and certainly does not get my recommendation. Cowboys.
UPDATE**You can see their 'customer service' skills in the flesh here in their reply as they have managed to get my name incorrect despite it being directly above where they're typing (corrected since i posted this, they're keen to look like they're professionals). They also still haven't replied to questions I posed at the time and have chased since. Avoid at all costs.
What they actually told me was they 'preferred my details to the other person who applied' and then pressed me for a deposit. I paid the deposit and was then told I couldn't have the property due to my credit report, which I had already given them the details of before I viewed the property, I have the emails as proof, however, they still claimed they were not aware. So either they didn't read the email, which is poor practice or they're lying, which is also poor practice. The other reviews here aren't much different and I wish I'd checked them before engaging with this 'business'.
The one thing they are right about is they did refund my desposit within a day - because I made a lot of noise about their poor practices - so don't accept the 3-5 days (or 5-7 depending on how they're feeling or who you speak to) they tout as being the refund time.... Read more
Tenant
25th Sep 2024 (16 weeks ago)
S Anwar
Vijay is brilliant he found me my home which I love very much! He is very efficient and I would highly recommend this agency!... Read more
Buyer
11th Sep 2024 (18 weeks ago)
Zubair
Great experience, smooth letting process. Satveer and Ajay have been our main contact and have always answered all queries promptly and professionally. Would highly recommend AVJ Homes!... Read more
Landlord
11th Sep 2024 (18 weeks ago)
A Kanda
Very good staff and very appreciated
One of the most thing is they are very kind and care company as well????... Read more
10th Sep 2024 (18 weeks ago)
A mariam
Excellent services rendered, I highly recommend them for any property transactions... Read more
6th Sep 2024 (19 weeks ago)
K Vemula
Team was quick & straight forward with responses.
Happy to be part of business with AVJ Homes.
Secured a good property within good budget.... Read more
Tenant
3rd Sep 2024 (19 weeks ago)
A Saeidanezhad
I liked the systematic clear procedure offered by AVJ.... Read more
29th Aug 2024 (20 weeks ago)
M Lynch
WE RENTED OUT HOME FOR THE FIRST TIME,AND FOUND VIJAY AND HIS STAFF TO BE VERY PROFESSIONAL AND EFFICIENT WITH ADVICE AND GUIDING THROUGH TO PROCESS..... Read more
Landlord
26th Aug 2024 (20 weeks ago)
G KAUR
Really thanks AVJ homes... Read more
9th Aug 2024 (23 weeks ago)
P moyo
Very high level of professionalism... Read more
1st Aug 2024 (24 weeks ago)
A Ali
I buy my first home from AVG Estate Agent. Namrah Khan and Satveer Kaur was very friendly And helpful from day one until I got House keys yesterday. Happy customer Naimat Ali... Read more
Buyer
1st Aug 2024 (24 weeks ago)
John
Great Service. Repairs performed to a high standard within the week. Thanks to the team at AVJ Homes. Well done and thanks ????... Read more
Tenant
31st Jul 2024 (24 weeks ago)
The staff is very good and I got the house very quickly and I would prefer everyone AVJ homes... Read more
Tenant
30th Jul 2024 (24 weeks ago)
B anslem
It was amazing... Read more
26th Jul 2024 (25 weeks ago)
G Wall
I found it professional and straightforward... Read more
10th Jul 2024 (6 mo. ago)
H Flinn
The ladies in the store were super welcoming and helpful! Made the whole process super smooth!!... Read more
J martinez
Four months dealing with a security deposit signing request that has the wrong values, and no one at the agency can fix it, no matter who I CC. At this point, they decided to ignore me. I reported the issue multiple times.... Read more
Tenant
3rd Jul 2024 (6 mo. ago)
E OPEBIYI
A good letting agency. Good customer service and professionalism was top notch. I would recommend... Read more
Landlord
24th Jun 2024 (6 mo. ago)
D Mcmenamin
If i could give 0 stars i would.
We agreed verbally on an offer of £135 after our viewing to remove the property from the market. On our initial call, the girl was unhelpful and told us there was no availability for a viewing, my sister called and got a viewing the next day.
We then had no contact from Vijay after him asking us to send proof of funds over, which we sent a copy of our bank account to him. He then spoke to yesterday to say they didnt think they would reach anywhere close to 135k and our offer would be accepted, i then stated if we weren’t reaching close to this as home report was 120k i would stick to my 132 maybe if we weren’t reaching anything close to this but I would confirm this and get back to him. I then received another email saying our offer was declined at 132, although i didnt confirm this. He stated the closing date was today 12pm, i called today as we put the offer back in at 135 and heard nothing. I was then advised Vijay wasnt in the office and the girl completely cut me off. I emailed Vijay 3 times as i had to get my solicitor to confirm this if was accepted, he then emailed back to say they went with another offer. The girl on the phone advised there was no closing date. These guys play games. DO NOT RECOMMEND TO ANYONE. I will post on social media also to warm people. Vijay knew the situation we were in with our parents passing and my sister looking for her new home, and has left her waiting and waiting to be let down last minute. Disgraceful company.
RESPONSE:
Viewing:
This is untrue. My sister called and was told there was nothing available, I called and spoke to someone else and was booked in. So this is false information.
Offer handling:
You did not include me in to all e-mails. You advised me if we placed an offer of 135k this would be accepted, and we provided you proof of funds and requested to confirm was this accepted so that we could get formal information from our Solicitor.
You advised me on the phone that no-one came close to our offer, and our offer would be accepted.
The overall experience you can admit was a disgrace, and has left my pregnant sister in a state due to this - as she was advised if she placed this offer, it would be accepted. She did, and was refused.... Read more
Buyer
11th Jun 2024 (7 mo. ago)
S bin
Very efficient and quick service securing a rental property. Very helpful in all aspects. Highly recommended.... Read more
Tenant
17th May 2024 (7 mo. ago)
M Riaz
Avj homes services are really great. So efficient,
Working with AVJ Homes been an absolute great.Their professionalism, prompt response and genuine care for ensuring a seamless renting experience have been great. From start to end they've gone above and beyond to address any concerns and make the process so easy.I highly recommend AVJ Homes to anyone seeking trustworthy property management services.
Thanks... Read more
Tenant
14th May 2024 (8 mo. ago)
L Hutton
Nothing but great things to say. Satveer has been our main contact and has always answered all queries speedily and professionally. The entire process has been a breeze. Would highly recommend AVJ Homes!... Read more
A Wale
Extremely satisfied... Read more
18th Mar 2024 (9 mo. ago)
Emily
Pleasant experience of viewing a lovely property we were hopeful to rent a few weeks ago, let down by the very brazen mention of a deduction from our deposit for (illegal) 'fees' if we were to change our mind, despite expecting us to lay down the full deposit of 2 months rent without seeing any T&Cs.
During the viewing, Vijay said we already had all the info we needed for next steps... (an email containing bank details and stating the deposit amount with a couple of attachments regarding affordability and some extra bonuses regarding insurance etc).
After the viewing, we requested a tenancy agreement, but later decided against pursuing any further after realising just how shady this is. Luckily our current letting agency had some other options for us.
A letting agent is not legally entitled to make any deductions from a tenant's deposit for payment of their own fees. I don't trust this company.... Read more
Tenant
12th Mar 2024 (10 mo. ago)
A adam
Very helpful and understanding after the death of a family member. Helped in finding a new property better suited after hard times.... Read more
1st Mar 2024 (10 mo. ago)
S Massey
Great service they found me a house within 2 days as I was previously let down by the other letting agent. Kashif was really helpful and explained me everything that was required. They gave me peace of mind. Thanks and kudos to the team... Read more
Tenant
29th Feb 2024 (10 mo. ago)
H Snowdon
After calling them about a property I wished to rent, I was then sent a link by them to confirm a viewing time which I did from the times provided. Upon turning up at the property which we had come through from another city to view, nobody was there so I called the office and was told that they hadn’t “confirmed” the viewing despite me choosing from the times they offered. Fair enough, I didn’t get a confirmation email so I rescheduled for the following week. On the day I called to confirm the time (about an hour before) and was told that they had actually moved the time without telling me. I then rearranged my day to fit into this new time and was then called 10 minutes before to be told that they were cancelling the viewing because a contractor had taken the keys and they couldn’t access the property. I was told that they had gas checks and that’s why someone else had the keys. Why they would schedule viewings on a day that they have gas contractors coming in and out is beyond me. I was also told that they don’t use the viewing times link I initially used to book a viewing so I’m confused as to why they sent it to me in the first place?
I can’t imagine how this company would be to deal with if a serious issue arose in a rental property considering that they can’t even arrange a viewing.... Read more
Tenant
27th Feb 2024 (10 mo. ago)
A Ali
Working with AVJ Homes has been an absolute pleasure. Their professionalism, prompt communication, and genuine care for ensuring a seamless renting experience have been remarkable. From start to finish, they've gone above and beyond to address any concerns and make the process smooth. I highly recommend AVJ Homes to anyone seeking reliable and attentive property management services. Thank you for making renting a joy!... Read more
Tenant
9th Feb 2024 (11 mo. ago)
C Royal
Found them easy to deal with, got approved in timely manner, everything seemed straight forward. There was some minor issues with move in date but if you want a nicer home sometimes you need to compromise by a few days... There was some issues getting the gas/electricity on but think that's more of an issue with Scottish Gas. The flat is in nice condition, maybe a better clean in some areas could had been done but overall pretty good. Everyone that works there seems friendly and easy to communicate with. Some minor issues with the boiler but seems like an easy fix with change of batteries in thermostat. I'd be happy to recommend AVJ homes. I've lived in 5 different flats in Glasgow now and they are far better then the other agents/landlords I had to deal with.... Read more
Tenant
7th Feb 2024 (11 mo. ago)
D B
Rented with them back in 2006. Property was filthy on move in, electric wiring was a fire hazard that they had no interest in fixing, and didn't provide access to all areas included in the rent. AVOID!... Read more
Tenant
1st Feb 2024 (11 mo. ago)
N Haider
The whole process of renting the flat was very transparent and efficient.... Read more
Tenant
23rd Jan 2024 (11 mo. ago)
I Baksh
Satveer Kaur's assistance in securing rental rooms at 67 Larchfield Avenue, Glasgow G14 9YQ, was exceptional. Her commitment, efficiency, and attention to detail made the process effortless. Satveer's expertise and friendly approach set her apart, ensuring a smooth and satisfying experience. Highly recommend her for any housing needs.... Read more
Tenant
9th Jan 2024 (1 year ago)
L Halbert
The staff were very pleasant and helpful during the whole process.... Read more
30th Dec 2023 (1 year ago)
A Semple
I'd like to thank Vijay and his staff for the very professional way they handled the sale of my late brothers house thanks again ????... Read more
Seller
13th Dec 2023 (1 year ago)
M Ranjith
Helped in great way to get a home at correct time and responsively.... Read more
22nd Nov 2023 (1 year ago)
I Yorda
Very good customer service.... Read more
16th Nov 2023 (1 year ago)
N Ahmad
AVJ homes have given me a great service during the sale of my properties. The whole process from start to finish was very thorough and attentive. And the main thing is that they achieved great sale prices for my properties.... Read more
Seller
13th Nov 2023 (1 year ago)
K Siddiqui
Excellent people to work with! Handled my tenancy agreement pretty well, guiding on every step. Highly recommended to All!... Read more
9th Nov 2023 (1 year ago)
S.
Amazing customer service!! Very helpful!!
Special thanks to Kash and Vijay for everything they done!... Read more
8th Nov 2023 (1 year ago)
F Augustine
The team are very nice and straightforward, had a wonderful experience from viewing to getting the keys. Great team indeed... Read more
6th Nov 2023 (1 year ago)
S K
Very professional and supportive agent team. Repairs and requests are promptly addressed and liaised with landlord appropriately. Appreciate the office team, Vijay and Kashif. Cheers.... Read more
Landlord
5th Nov 2023 (1 year ago)
Y Nafisat
AVJ Homes Team are very efficient and reliable. They made renting an apartment so seamless for my family and I despite the fact that we just moved to the UK. If you're looking to get an apartment and you want to move in ASAP, AVJ Homes is your go to.... Read more
Tenant
3rd Nov 2023 (1 year ago)
M iqbal
Exceptional , Avj Homes have regular updates , great advise on closing date, finally got me 15% over the home report... Read more
Seller
2nd Nov 2023 (1 year ago)
Joy
Great staff... Read more
1st Nov 2023 (1 year ago)
A Abbott
For anyone looking to rent out their property I would highly recommend AVJ Homes. They make the whole process very easy and they are very professional. The office staff are all very knowledgeable & helpful but above all you feel your property is in good, safe hands. Definitely 5 stars!... Read more
Landlord
1st Nov 2023 (1 year ago)
H Varghaei
AVJ Homes manage the letting of several properties for me. They’re a very professional team and always endeavour to do their best. On this occasion they were able to find a new tenant within a few days keeping the void period to a minimum. I’m very grateful for everything they do... Read more
Landlord
31st Oct 2023 (1 year ago)
J Oppong
Thank you AVJ HOMES team
I’m very glad to rent a property through AVJ HOMES... Read more
Tenant
27th Oct 2023 (1 year ago)
F Jaitto
I want to use this medium to specially appreciate at AVJ home for the swift and fast response. From viewing date to move in day was so fast with active customer service that are always available to attend to my questions. I will always recommend @AVJ Homes ????????... Read more
Tenant
24th Oct 2023 (1 year ago)
H Shidhani
I really appreciate the kind, 5 star service. The whole team Mr. Vijay, Gauri, Kashif and the wonderful Satveer . Special thanks to Satveer for handling my application. I advise everyone to deal with AVJ homes if you are looking for the best service.... Read more
18th Oct 2023 (1 year ago)
S Dhar
Recommending AVJ homes - Both professional and helpful. Was in an urgent need for home change(tenancy); AVJ team helped with completing all formalities on time !!... Read more
Tenant
17th Oct 2023 (1 year ago)
A Sabir
Very happy to have sold my home through AVJ Homes, I had free valuations done of a few estate agents but when Vijay came to value my place, I was convinced this is the agency I want to go ahead with. All credit goes to Vijays friendly approach and amazing customer service as upon the free valuation unlike other agents, Vijay took time out and explained to us the whole process of selling and the target sale price we'd be looking to achieve for our house without us even having to ask and answered any questions we had. The genuine interest and effort to sell showed by Vijay and his team throughout is what made my experience with AVJ Homes so great. As their customer service is on point, I highly recommend them for any of their services!... Read more
Seller
10th May 2023 (1 year ago)
V Connelly
I recently used AVjay Homes to sell my flat this is the second time I have used them. I found the experience first class from the first meeting we decided on what price to set this was explained to me in great detail outlined what would work best for my sale. From when my flat went live to closing date was 4 days I achieved the price I was looking this is down 100% to Vjay expertise in selling. Also I was kept updated to the minute by using the customer portal which gives you up to the minute information on viewings bids on my property a great tool when selling. Also my flat was marketed with the most professional photos they really are amazing. The whole process was a dream for selling your flat a true 5 star experience. I can't recommend AVjay Homes enough.... Read more
Seller
11th Apr 2023 (1 year ago)
P Takkar
I was told I would be called back in 1.5 hrs ....
Was never called back ...... Read more
28th Oct 2022 (2 years ago)
V Shah
I was very impressed with Vijay and his team's super professional services and help throughout the process of sale of my property.
The process was extremely smooth and transparent and I was kept informed at every stage. Their systems are efficient and I am very happy with the speed and efficiency with which my requirements were dealt with and sale completed. AVJHomes team are 100% genuine and I would highly recommend them.... Read more
Seller
10th Oct 2022 (2 years ago)
C McKay
Vijay and the team at AVJ Homes are excellent, my property was sold within a week. Vijay organised everything for me from home report to viewing, I had absolutely nothing to do. I was kept updated regularly and their online Portal is very easy to navigate. I would definitely recommend AVJ Homes to anyone thinking of selling their property, their local knowledge is first class.... Read more
Seller
7th Oct 2022 (2 years ago)
S P
Since my last review I've continued to be incredibly impressed with the service provided by AVJ Homes - as expected with a new property there was various things that needed doing and I continued to experience almost always same-day responses from AVJ Homes themselves, and whenever services were instructed within one or two days an appointment would be made which is a great reflection on the suppliers they use as well.
In particular I want to recognise Laura Boland who must have got sick of my voice (although she didn't show it!) calling sometimes multiple times per day with various questions but Laura was not only very patient but responded to every single query quickly. If I left a message they would call back (with lots of other agents I gave up hope of receiving a call back in response to a message). It was not long at all before I was fully set up with not a worry in the world. Laura obviously has extensive knowledge in her field and answered every question often pre-empting concerns of mine.
Great job AVJ Homes and thanks Laura for all your help!... Read more
21st Jul 2022 (2 years ago)
A Llopis
(Translated by Google) Let's see a house. The terrible house. Brutal. He tells us that we deposit money for the deposit without legally guaranteeing that this would mean we were going to stay. WARNING: DO NOT CONTACT THIS AGENCY.
(Original)
Anem a veure una casa. La casa terrible. Bruta. Ens diu que ingressem diners per al dipòsit sense garantir-nos legalment que això signifiqués que ens l'anàrem a quedar. ATENCIÓ: NO CONTACTEU AMB AQUESTA AGÈNCIA.... Read more
4th Mar 2022 (2 years ago)
P Lang
I have been with AVJ Homes for over 4 yrs, think they are great ,I've never had any problems and any issues I have are dealt with promptly.... Read more
4th Feb 2022 (2 years ago)
E badger
Do not trust this letting agency. Manipulative liars who twist the letting rules to suit there own greedy agendas
Make sure you know your rights before entering into any agreement with these parasites... Read more
Landlord
11th Jan 2022 (3 years ago)
A S
By far the most unprofessional and disgraceful estate agents I have ever dealt with. Do not check their properties correctly and allowed me to move into a property that had a non flushing toilet and blocked sink (see pics) along with coffee stains on doors, filthy wardrobes and paint marks all over the floors. They refused to take any responsibility for the mess and had the cheek to tell me it had been deep cleaned prior to me moving in! Caused me nothing but stress for 4 months dealing with them. I've never had any issues with any estate agents previously dealt with. Vijay made remarks about the other viewers when I went to see the property due to the way they were dressed and how they looked and when I complained about the cleaning issues to Gauri she responded by telling me that repairs can arise at any time, clearly the bathroom was a repair that was needed way before I moved in, sinks dont block that badly overnight! She refused to accept this and all she could do was make a threat to give me a bad reference if I didnt drop the complaint! Disgusting behaviour and I didnt need your reference anyway! I was told someone would be at the property at 11am on my check out date to inspect the property and I was waiting 20 full minutes and had to try calling the office 5 times before anybody picked up just to be told oh sorry we meant to cancel that all of our staff are off sick! Then it was rearranged for the next day and then cancelled again until a further day later cos they now decided they needed 48hrs before they can view it due to covid however when I advised them I was moving out they asked if they could conduct viewings whilst i was still living there. Making the rules up as they go along to suit themselves. Im with a lovely estate agents now and they have been nothing but helpful. The flat I've moved into is immaculate and i've had absolutely no issues since moving in so it's clear to say I'm not the issue. Wouldnt recommend this company even if it is your absolute last resort, avoid! The pictures and the other google reviews speak for themselves as well. Gauri also withholding my deposit money for absolutely no reason at all the landlord has confirmed she doesnt want to deduct anything from my deposit and she is now not responding to any messages. Now 2 weeks since the keys were given back and cant take 5 minutes out of her day to accept the deposit return, clearly cant manage her workload very efficiently. The only reason she has her job is because her husband is the director. Completely useless and clearly not qualified for her role!
Update to respond to your response - blatant lies! I lived there for a week less than 3 months although im not sure what that has got to do with any part of my review? I moved out due to all the issues, I had planned on staying long term when applying and have rented previously this was my first single application so i have dealt with landlord and estate agents before. I never met the landlady she hid away knowing full well the awful state of the property she rented me, even though she lives less than a minutes walk away from the rental and she most certainly did not come and clean anything! I cleaned it myself! I didnt even get an apology so i suggest you check your records! Lies lies and more lies! You sent the deposit after I had updated the review previously to say you were delaying giving it back without any need as the landlord had confirmed she didnt want to take anything off it ! (And rightly so as the flat was cleaner when i handed it back than when i got it!) Yet you still refused to send the money back saying "you had other things to do" after me giving you 2 weeks to do a 5 minute job and log in to SDS to confirm my proposal. Again, that must come with being unqualified for your position. As i said 2 months ago AVOID THIS COMPANY LIKE THE PLAGUE. UNPROFESSIONAL AND UNQUALIFIED STAFF.... Read more
Tenant
6th Oct 2021 (3 years ago)
N Bn
Don't leave your property with AVJ homes they are a con they just want your money nothing else bunch a liars... Read more
Landlord
29th Sep 2021 (3 years ago)
P Braousi
I was told that I was first in the line for viewing a flat and next day they have already given to someone else without informing me or something. In the phone they were very rude.... Read more
24th Aug 2021 (3 years ago)
D Boland
I was so surprised at how quick and simple it was to sell my flat. I was astonished at how well it sold and at a price I was happy with. They could not have been any more supportive and helpful and have taken control from the first minute to the last. They are very professional and personable and I would without doubt use AVJ again. Thank you kindly for such a good job.... Read more
Seller
24th Aug 2021 (3 years ago)
Mirko
Vijay illegally (Estate Agent Act 1979) told me the price of the other 'offers' on upon viewing, whether or not these offers existed I am not certain but it's not ethical either way. Also rushed me around my viewing when I had booked a time slot, telling me to hurry up when I was at the start of my own time slot.... Read more
10th Feb 2021 (3 years ago)
C Greig
AVJ were fantastic at helping us find the perfect flat for me and my partner. The process of getting the flat felt secure and you could tell the company had our best interests at heart. Now that we have been in our flat for a few month I can confirm that it only gets better. If we have ever had a problem, it would be fixed very quickly. I would recommend AVJ to anyone looking for a property.... Read more
Tenant
19th Nov 2020 (4 years ago)
C Lavelle
I hoped to view a property that had gone live on the 28th of October. I was scheduled to view on the 5th of November. The Estate agent arranged an open viewing.
When the estate agent arrived the agent could not access the property and refused entry.
When attempting to reschedule the estate agent could only organise after sunset and informed me the electrics were not working and that i would have to view in the dark. The closing date is the following date with no further viewings.
The estate agent attempted to pretend they were doing everything they could and it was myself being inflexible by not viewing the property in the dark. As well as refusing to acknowledge wasting my time with a cancelled viewing.... Read more
5th Nov 2020 (4 years ago)
F Lopez
We have found our perfect new home with the help of Vijay and his team.....Vijay took the time to get to know what we were looking for in great detail. He listened to us when things weren't right and ultimately found us a home that ticked all the boxes.
Thank you Vijay.... Read more
Buyer
30th Sep 2020 (4 years ago)
F Lopez
We have found our perfect new home with the help of Vijay.....He took the time to get to know what we were looking for in great detail. He listened to is when things weren't right and ultimately found us a beautiful home that ticked all our boxes.
Thank you Vijay.... Read more
Buyer
30th Sep 2020 (4 years ago)
M Sherzad
This is the worst estate agent I ever seen in my life. They are worthless. giving one star is a lot for them. They made a house contract without check the condition of the property. The property had very old system, dirty, the garden was very messy and the garage was dirty and full with the landlord stuff. Even when they handed the key, They did not come to show me how the system is working. Thanks to the boiler engineer who has saved our life. He said that the boiler could explode any time. The estate agent is blaming the landlord. In my point of view what is their responsibility. I have other issues as well. I will introduce them to the Ombudsman or to NAEA. They know how to deal with them.
When I entered the property I have talked to the landlord about problems in his property. Unfortunately he did not listen to us. The second time he said he will do something. It is almost one month, but I did not see any reaction. I have three kids and still don't have warm water in the property. I know my rights as a tanent, but the landlord doesn't know his duties.... Read more
Tenant
24th Sep 2020 (4 years ago)
A Riza
Quite the unprofessional treatment and handling of applications... Read more
23rd Sep 2020 (4 years ago)
E Murphy
Why are you allowing viewers into your clients homes during a global lockdown?... Read more
11th May 2020 (4 years ago)
J farrell
I used AVJ homes and letting to manage the rental of my property for 10 years where I enjoyed excellent financial returns on my investment. Having decided to sell the property Vijay and his team achieved a selling price of 10% over the home report with 12 viewings and 5 offers at closing date an excellent result
Many thanks to AVJ homes
Jackie farrell... Read more
Seller
2nd Mar 2020 (4 years ago)
D Pall
AVJ homes letting agency very professional fast service would recommend . Always on hand to give good quality advice will use again.... Read more
Landlord
25th Feb 2020 (4 years ago)
T aslam
Excellent service and very friendly staff.highly recommended... Read more
25th Feb 2020 (4 years ago)
M mum
Very good and friendly ;) Thank you... Read more
6th Feb 2020 (4 years ago)
M Karim
Great letting agents... Read more
Landlord
26th Nov 2019 (5 years ago)
M Bagha
AVJ homes and lettings helped us let a property where other letting agents couldn't find us a tenant.
There service is fast and efficient and I'd be be happy to recommend them.... Read more
Landlord
30th Oct 2019 (5 years ago)
N Fitchie
Sent an email to enquire about a house and was given a three word reply. Unprofessional beyond belief... Read more
26th Aug 2019 (5 years ago)
V Falcon
They are not professionals and charge a lot of money for repairs... Read more
6th Aug 2019 (5 years ago)
L Stevens
Only spoke to them on the job hone and already not impressed!!... Read more
2nd Aug 2019 (5 years ago)
J Naismith
Called up to ask about possible multi-let deal on the property.
Owner was very professional and agreed to ask the landlord on my behalf.
Most estate agents just hang up the phone... Read more
9th May 2019 (5 years ago)
C Smith
I have used AVJ Homes to sell an apartment and found the experience excellent. It was an all round service, friendly with regular updates and telephone support whenever I required it.
I would recommend AVJ and certainly use them in the future.... Read more
Seller
28th Feb 2019 (5 years ago)
J Pal
I would highly recommend Vijay and his team at AVJ Homes. The process to let out my property with a tenant secured in 48 hours. Communication with AVJ has be extremely quick and paperwork was arranged promptly as well. :)... Read more
Landlord
27th Feb 2019 (5 years ago)
P Doll
I have been with Vijay and his company for nearly 10 years now. I am very happy with his service and speedy replies (I live abroad). I've rarely had any problems with my flat or tenants. I am very satisfied with his service and his other staff members.... Read more
Landlord
27th Feb 2019 (5 years ago)
H M
One of the worst companies I have ever dealt with, ever. I genuinely would not wish them on any tenant. Please, please avoid them!... Read more
Tenant
21st Feb 2019 (5 years ago)
S Winning
Cant praise them enough. Received an excellent service right from the start. Kept us informed at every stage of the process and offered unbiased and well informed advice. Would recommend them to anyone without hesitation. Big business service without the eye-watering prices. Save yourself hours of hassle and just use these guys.... Read more
2nd Feb 2019 (5 years ago)
P Clark
Do not use.The owner will refuse to refund your deposit if you have a change in circumstance before even signing lease.... Read more
Landlord
20th Dec 2018 (6 years ago)
C longstaffe
Avoid leaving me an autistic young adult and my mum in a house without electricity and gas then when we phone up the emergency line the say “I despise you phoning me on a Saturday”... Read more
24th Nov 2018 (6 years ago)
J Thompson
I asked AVJ Homes to sell my flat in Kings Park and found the company to be very knowledgeable of the local area. I received a friendly professional service and had an excellent offer for the property within 10 days. I would have no hesitation in recommending AVJ Homes.... Read more
Seller
30th Oct 2018 (6 years ago)
M Miller
Was told at initial meeting that they do ALL viewings, didnt tell us that was office hours only. Feedback form asks prospective viewers if they want to view at weekends, not if they want to view, which to me means they want us to do all viewings. Arranged 3 viewings at same time, only 2 of us in house, what if something went missing? And they did this twice despite our protests. We had to contact them for updates, they should be keeping us updated.
I'd avoid.... Read more
Seller
26th Sep 2018 (6 years ago)
S Hunter
AVOID THIS COMPANY !
This has to be the least professional company I have ever dealt with. It is a family run company that have more attitude than business skills. I viewed a flat with the director Vijay who lied about various aspects in order for me to start an application then had the pleasure of speaking with the very rude neesha who basically called me a liar even though I had 2 other witnesses at the viewing. I called the office once my father had received the guarantor form to advise as he works for the government he was not allowed to give information on his employer, I was then laughed at and told I wasn’t getting my deposit back. No help was offered simply they were taking my money. I obviously was not going to let this go so I was then told they would not take my full deposit just a reasonable charge, this charge was advised as £200 plus vat. I had started the application the day before and Vijay seemed to think this was reasonable. I then decided not to speak over the phone and have everything in email as it was quite apparent at this point there was no professionalism at all. I pointed out in the email I had not decided to withdraw my application simply advised my father could not complete the guarantor section therefore as to the documents signed the flat should not be on the market as I had 7 days to complete all checks, I received an email stating the landlord wanted to put the flat back on the market and I would get my deposit back however this would take 7 working days. Had I not know my legal rights these cowboys would have taken my deposit they would happily have broken the law. Every time I have called the office I have been told different things by both Vijay and neesha, they have been arguing in the background while I have been on the phone and now that they have not managed to steal my money they have became very rude and unhelpful. I would strongly advise using a proper agent and if you are unfortunate enough to have used them please ensure you have everything in writing as they don’t seem to care about the law or their clients.... Read more
Tenant
8th Aug 2018 (6 years ago)
R Martina
Terrible people running this agency. Avoid at all costs!!!!
As other have said, they are clearly paying for positive reviews... please carefully check through and see all the others who have been inconvenienced by these cowboys.
Stay clear!... Read more
20th Jun 2018 (6 years ago)
J Clark
AVJ have sold 2 properties for me now, both in difficult market conditions. At all stages Vijay was honest about what could realistically be achieved and actually exceeded expections on one sale.
Vijay is very personable, easy to deal with and clearly passionate about his business plus he has fantastic knowledge of the property market, especially the south side of Glasgow where the office is based. I had a mobile contact number for AVJ homes, so was always able to reach someone and I never once had to leave messages or chase anyone up. I always received text notiofications of any upcoming viewings and got comprehensive feedback from every single viewing. All in, a great service at a great price. Well done AVJ homes!... Read more
Seller
17th May 2018 (6 years ago)
T Atanasova
Very friendly always willing to assist. Professional, efficient, honest and straight talking. They tell you what should be done, tell you when and how it will be done. An outstanding estate agent that goes above and beyond. We extremely grateful that we selected AVJ , reasonable, friendly and professional- couldn't ask for more. Truly pleasure to deal with... Read more
8th May 2018 (6 years ago)
J Prowse
Avj have been gd at keeping me up to date with info regarding my property. They found an excellent tenant and am happy with the service.... Read more
Landlord
4th May 2018 (6 years ago)
J Ringo
Worst letting agents in the UK bad staff and horrible management no apology for the bad services the worst of the worst don't go to this horrible letting agents... Read more
Tenant
20th Apr 2018 (6 years ago)
M Tait
The team are very helpful and attend to your needs so that you don't need to be concerned or involved directly. Since August 2015 I have used AVJ to let out my home as a property for rent and would recommend their services.... Read more
Landlord
1st Apr 2018 (6 years ago)
G Property
I let out my flat through AVJ Homes. Vijay and other staff members were very friendly and guided me through all the necessary steps for letting the flat. I am please with their service and would highly recommend.... Read more
Landlord
28th Mar 2018 (6 years ago)
N Hendry
AVJ Homes sold my Cottage Flat in only 6 days. You can't get much better than that. Price was above Home Report value - NICE !!! So it pays to have the local touch...... Read more
Seller
5th Mar 2018 (6 years ago)
C Reid
DO NOT USE THIS COMPANY!!!!
What a bunch of dirty cowboys, when we moved we had cleaned the house and was forced to move due to severe mound and the roof caving in, when we had first veiwed the house there was stuff needing repaired they were sort of repaired by painting over the mould in the bathroom bedrooms hallway, kitchen living room every bloody room in the house you really are a bunch of cowboys and for the fact that Vijay rushed us round the property and told us to hurry up he toke a dog deposit from us which Can not be found utter cowboys and have no remorse I was in and out of hospital due to the mould being that bad I was soo ill this place should not be in business as they don’t care for the homes they are looking after you never done any of the repairs we requested you to do this will be taking to court as you really have made me soo angry about this they really need to stop trading everyone that has had something done to them by these people should sue them, PLEASE DO NOT USE THEM COMPLETE COWBOYS AND NEVER DOES A THING TO HELP YOU OUT WITH THE REPAIRS!!!!!!!!!!... Read more
Tenant
23rd Feb 2018 (6 years ago)
K Frood
I used AVJ to sell my property in Kings Park.
They were professional and kept my up to date on progress.
They used all marketing forums to advertise my property and were able to bring in potential buyers.
It only took about a week to get an offer.
The price was great too !... Read more
Seller
15th Dec 2017 (7 years ago)
S Whytock
Recently I had a property to sell. AVJ Homes published details on Right Move and others. There was a steady stream of enquiries which were promptly forwarded to myself by text and email to arrange the viewings. AVJ homes did what they promised. They published the ad, and passed on serious enquiries immediately. There is no more to say just prompt efficient service.... Read more
Seller
1st Dec 2017 (7 years ago)
A Paterson
Really is a fantastic letting agents and they are such lovely people. I recommend AVJ Homes... Read more
Landlord
30th Nov 2017 (7 years ago)
D Leyland
BEWARE - This company is run by a crook. 6 of the most recent reviews are "don't use this agent" and the star rating is 2.6/5. Would you want to use this agent based on that? If you still are stupid enough to use this agent, read on....I did put an honest review on here but was threatened with legal action from AVJ Homes. There was a lady who had written a scathing review of Vijay (another one!) and it has been taken down - as she was also probably threatened with legal action. If only he put as much effort in to defending himself as he did trying to let property. Vijay lied to me, avoided my calls, didn't answer emails, overcharged me for cleaners and has now withheld deposit money that was due back to me which is technically theft. He only cares about getting money from you and will tell you always what you want to hear and then never deliver. From my own personal experience I would not trust Vijay as far as I could throw him. He is discourteous to the extreme. I would therefore be very, very wary of doing business with him. Other people will be able to make up their on mind I'm sure. Sadly, until these estate agents are regulated, con men like AVJ Homes will continue to exist. Once they are regulated, people like him will be shut down and for good reason.... Read more
Tenant
27th Sep 2017 (7 years ago)
S Leyland
This agent is obviously getting his friends to write reviews for him to try and boost his rating. Avoid this "agent" at all costs. Just check the reviews of all the people who have not miraculously given him 5 stars. This man nearly ruined me and my partners buy to let business. Do not fund this company or the man that owns it. He is a crook.... Read more
Landlord
18th Sep 2017 (7 years ago)
G Rakhra
I have used Avj Homes to find a tenant only service, and they have delivered first class tenants and I call them every time I need a new tenant, mostly its effortless. 1 call and my property is marketed and all the tenants are professionally vetted.... Read more
Landlord
9th Aug 2017 (7 years ago)
M Omer
I have been using this agent for 2 years and I am delighted with their service.
The payments are are always on time, I am notified of all repairs.
Great Service... Read more
Landlord
6th Aug 2017 (7 years ago)
S Dunn
Charge illegal fees and use threatening bully tactics when challenged.... Read more
23rd May 2017 (7 years ago)
R a
Very poor customer service and communication problems resulting in wasted time and money, WOULD NOT RECOMMEND... Read more
9th Mar 2017 (7 years ago)
D McClounie
I used AVJ Homes to sell my house in Croftfoot in September this year and the service provided was superb. Vijay and his staff kept me fully informed throughout the process and managed to get me more than I thought the property was worth. From start to finish they were professional, friendly and helpful. Their local knowledge is fantastic and clearly helps when selling properties.
I would recommend them to anyone selling or buying property in Glasgow... Read more
Seller
3rd Nov 2016 (8 years ago)
D Ramanujam
I used this estate agent to sell my flat. They were friendly, organised, responsive, knew the local market (our flat was a 4-in-a-block near their office), and got two viewings in for us as soon as we had the property ready. Ours happened to sell to the first viewer, which was obviously partially luck, but I still felt very confident in their abilities. We had met with other estate agents who came off very slimey and gave terrible advice - not so with AVJ Homes. AVJ Homes gave us reliable advice about what to change and what to not bother with changing, and I think they put us in the best position we could be in to sell quickly, and at an agreeable price. I would definitely use them again.... Read more
Seller
26th Oct 2016 (8 years ago)
J Moore
I'll start by giving my personal experience; I had great experiences with AVJ as a tennant. No real hassle from them, never tried to play any games. Very down to earth and a more personal service than the some of the big names. Felt that I was being treated as a person, not just a number.
I understand that everyone's experiences can be different and I know that when it comes to something as basic and vital as housing tensions can become a bit high. That might go some way to explaining the below reviews.
The reality is that you will always have niggles with a place and my experience was that the people at AVJ did their best to help with those niggles, as far as they could with respect to the landlord.
Friendly, local business, if you think the big guys are never cowboys you have another thing coming.... Read more
Tenant
18th Oct 2016 (8 years ago)
L angel
Buyers and owners beware
I'm a teacher. I run my own business.i only mention for context.
I just had a crazy conversation where I handed over very private financial details on myself and my family to a shaister who asked me for 6 months rent in advance! When I asked him if he was joking he didn't get in contact with me. Went to view one of their houses yesterday and it had a poor finish the door looked like it may have been kicked open and in the 5 minutes I spent there I counted 3 large spiders. House was nice but not finished properly. The agent wasn't expecting me even though I had been told to arrive at the set time.
Veejay was rude and unprofessional and out for himself. I'd live in a box before renting from this company. Feel like I have dodged a bullet.... Read more
Tenant
12th Oct 2016 (8 years ago)
P Stewart
Can't recommend AVJ Homes enough. Found us a tennent within the weekend, took care of everything. A job well done... Read more
Landlord
11th Oct 2016 (8 years ago)
M xxx
I had a house in easterhouse and the service I experienced with the owner veejay was absolutely disgusting. I was left in a dirty house with cooking facilities that were not fit for rats. I approached veejay and told him I was unhappy about this and threatened him with withdrawal of rent...I resolved this matter but the service I had experienced left me up set and distraught...I had a very small baby...I advise anyone to steer clear of Avj homes.... Read more
Tenant
7th Sep 2016 (8 years ago)
L Mcvey
Great always had exceptionally good experience from lovely family business well done all at avj homes x... Read more
15th Aug 2016 (8 years ago)
R Mackie
I've moved into 9 different apartments in my life time and never have I had such a terrible experience with an agency.
Firstly, they are completely incompetent and unresponsive for the most part, as I constantly struggle to receive any response from the company with simple email requests to be provided with more information on the whereabouts of my deposit, and this was the same for the time I was staying in the apartment that was leased on their behalf.
Secondly, I had saved them the inconvenience of having to put the flat back on the market by providing them with a new tenant who would move in directly when I moved out - they weren't grateful in the slightest for this and still demanded that I pay extra "marketing fees". In addition to this they tried to claim that we had left the property in a mess, even though we had ensured that it was significantly better than when we moved in, to ensure that our friends (the new tenants) would be moving into a comfortable home. I will add that when I first moved in, the apartment was full of rat droppings, hay from a field and dead insects - it was NOT properly cleaned.
Generally, a very poor experience and I would highly recommend avoiding them at all costs, there are plenty of more respectable agencies in the Glasgow area.
Don't make the same mistake as I did, stay away!!... Read more
Landlord
19th May 2016 (8 years ago)
M K1M
First experience terrible I went to view a property the first thing the estate agent said to myself and partner was that he was sexist viewing was more like a job interview for the mod it instantly put me off I tried to call again only to speak to the same man that did the interview/viewing telling me he was the manager after I told him why I was phoning. I told him that's fine if I have to drive through to speak to an owner that's what I will do. Was then told on the phone by him to seek legal advice!!! Legal advice for what viewing a property? Was then told that my guarantor was to young as we are the same age i would need someone older my partner who would be my guarantor is 25 and makes in excess of 25 thousand a year, then he moved on to say we would both fail a credit check and if I failed it would cost me £400. Now I have a great credit rating as does my partner so again I was left scratching my head at just what this mans problem was. He then moved to say that only a parent with child who was working would be acceptable. I kept asking to speak to someone else he kept making excuses. I was then Asked if I could pay 6 months rent in advance its pathetic!!! I will be taking this further as no person interested in a property should be made to feel like a criminal for no reason bearing in mind I am 8 months pregnant and live in exactly the same block of flats I was interested as this one is bigger than mine. This man really shouldn't be working in the public sector!... Read more
25th Apr 2016 (8 years ago)