Bay Estate Agents - Swansea Marina

Swansea

Dawsons - Swansea Marina

Metro Homes

Belvoir - Swansea

Smiths Sales & Lettings

Rowland Jones Chartered Surveyors

1 Stop Letting Shop

I rented a property through Bay Estates & Letting for the past year. Claudio Gomes managed the property I was renting and was extremely reliable and helpful throughout my tenancy. This was the first property I’ve ever rented so I was clueless - but the amount of support and information I received from Claudio and Bay estates really made me feel at ease. The property was kept to a very high standard and the process was very straightforward. I felt lucky to rent from a very friendly and supportive company and would 100% recommend.

It's my first experience here in Uk as a Tranent and I was lucky to deal with them specially Claudio who is the best , he is  professional and expert in his job and helpful . They are honest and bring you the best quality

I was recommended Bay Estate Agents by a friend and they definitely lived up to their reputation! Claudio was so helpful, accommodating and went further than the extra mile, even checking in on his days off! And when he wasn't in, his team, particularly Laura, provided the same amazing standard of service, something I have never experienced before when dealing with staff not specifically assigned to me. These guys treat you like individuals and really care about helping you and it shows in the way they do business. Normally I wouldn't even think about the service when looking for a place to live but it made a world of difference for me, especially when moving to a new city! 1000% recommend!

Robin and his team provide excellent service and are very professional. Having experienced several letting agents in the past their service is above anything I have experienced and would personally recommend to any landlord.

"I have leased numerous apartments with Bay Estate! Most recent trip was cancelled due to Covid and Kate D'Arcy worked tirelessly to get our money refunded since it was not our fault we couldn't make the trip. She went above and beyond to take care of my family!!"

Bay Lettings have handled our property very well so far :) the whole set up was really easy and they keep us well informed!

"We have always had so much help, advice and support in letting our property. No problem too big or small to deal with and always so friendly to talk to, makes us feel safe in the knowledge our property is in the best hands"

Fantastic team. Above & beyond with customer service. Isobel, Laura & Robin have been excellent from start to finish. Highly recommend.

This Family Run Estate agent company is second to none.  My Dealings with this company are Five Star Plus ????? .Very Helpful Staff and Always follow up on things in a very  quick responsive Way.  I would Highly Recomend this Company to Anyone Who is about to Purchase or Rent a Property or Wanting to Sell.   These People know the Business only to well.    Adrian Coakley- Greene.

I have just completed buying a flat after very difficult negotaitions arising from fire safety regulations in the wake of the Grenfell Tower disaster. Claudio Gomes of Bay Estae Agents was fantastically helpful throught, from showing me the flat initially to the final step in the negotiations. It is no exaggeration to say that the deal could not have been done without him.
Thanks Claudio,

Dr Geoff Mortimer

Excellent service from the beginning to the end of my tenancy.
Very professional but always friendly and helpful.

I have recently bought a property through Bay and was extremely pleased with how well the process went. Claudio was amazing and honestly couldn’t do enough for me. The sale ran smoothly and I would have no hesitation in using Bay again in the future.

Very happy with the service when purchasing a leasehold flat.  We had an absolute nightmare with management company delays but we were kept well informed and things moved along eventually.  Special thanks to Claudio who was always available and did weekly check ins with us.  We would not hesitate to use Bay for any sales or letting services in the future.

Went in yesterday to look at buying a new home, Claudio was great and walked me through everything which was great because I'm a first time buyer - we went for a few viewings and he was really professional and friendly and I hope I can find a house that suits me with him

Robin and all the staff have looked after my 2 apartments for just over 10 yrs. with excellent service. I'm very grateful to them.

We've had great service over the years from bay estates both as letting and as selling agents. A particular thank you to Claudio who went above and beyond with regard to the sale of our flat, not only helping to make the transaction happen but even helping to clear the flat.

Ben and Claudio
Those gentleman was so so friendly with me and also all my friends are so happy to deal with them.
Good treatment & high ethics .

robin,ben and all the team were very friendly and professional, not as pushy as some of the other agents out there. We would recommend them to anyone.  Thank you all

Recently visited Bay Estates and these guys were a pleasure to work with. Friendly and listened to all my requirements. Highly recommend them to anyone. Thank you all!

A very welcoming bunch that will help with any issues that you may have! Definitely one of the better estate agents to use in Swansea, will be using again.

Brilliant agent, The staff are really friendly and very responsive. they have a great knowledge of the area and have always been willing to help.

Would highly recommend Bay Estate Agents.  A tenant was found for our property within 3 days.  Very fast and efficient.

I have always had such a fantastic service with Robin at Bay Estates. He is always on hand to help me with and questions or queries I have regarding my property that Bay Estates manage. I wouldn't hesitate to recommend anybody.

Highly recommended. Thank you very much Robin and Bay Estate Agents for all your help with the property throughout all these years. I can safely leave the property in your hands without a worry regarding all the necessary checks and repairs. It has been very satisfying uou managing the property on m behalf.

Sincerely an excellent all round letting service. As a landlord my life has been made stress free by the outstanding team at Bay Estate. No problem has proved too large or too small and a speedy response is always assured.

It has been a pleasure dealing with Bay Estate Agents for the past 10 months. Staff are very friendly, professional, very approachable (even out of working hours) and easy to communicate with. Will definitely deal with them again in the near future. Highly recommended ????

I am a Chinese student. I rented a house that I am very satisfied with through Bay Estate Agents. The process was very fluent, quick, smooth, flexible and professional with great marketing materials. Especially a person named Claudio Gomes, he patiently explained some details of the house with me. Many thanks?

I have been dealing with Bay Estate Agent now for more than 2 years, In rental & sale department, for my son who is in Swansea University. I found that the staff and the management have been very professional and accommodating for all requests. I in particular have to mention Claudio Gomes. He is an absolute professional. He would go beyond the call of duty, in availability, assistance and accommodate all his clients requests. He has that character that would make you feel comfortable, confident that you are dealing with a professional, yet friendly in a simple way. I wish him all the success for his professional career. Thank you Claudio x
Sonia
London June 2018

We have been renting our lovely flat in Swansea for just over 3 months and can only say good things about our experience with Bay Estate Agents.

Special mention to Claudio Gomes for his efficient and friendly service. It was a tricky time between selling our house and securing the tenancy but he did everything he could to help us,  going above and beyond on more than one occasion. Nothing was too much trouble. We are very grateful to him and the team at Bay.

Would highly recommend!

I recently sold my house (stc) in the St Thomas, Swansea area via Bay Estate Agents. The process was very quick, smooth, flexible and professional with great marketing materials. The house sold within the first 2 viewings and at full asking price. Special mention to Claudio Gomes for his professionalism and helpfulness during the transaction. Always willing to put in the extra work and he engages very well with potential customers.
I'm also impressed that Bay Estate Agents offer an alternative to the traditional %-based model and offer a reduced fixed fee to counteract the Purple Bricks model. Well done! As I've been through the Purple Bricks process myself and it's not as good as it looks on paper - more restrictive than it appears.
Thanks again.

My experience of Bay Estate Agents in the Swansea Marina was when I arranged to view a flat in nearby West Cross.  That wasn't suitable for me but the agent who showed me round, Claudio Gomes, offered to take me to look at some flats in the Marina itself.  Over the weekend he went beyond the call of duty to show me around and help me make a decision.  As it worked out I didn't proceed with a purchase on the Marina at that time but may well consider purchasing a flat as an investment in the future and would certainly go to Bay Estate Agents again to bring that about.  Many thanks to Claudio for all his patience with me!

Excellent Service from the first meeting and continued during the tenancy. Excellent property choice and aftercare is second to none with friendly staff. Highly Recommended!

A joke- wouldn't recommend to anyone. Stayed in the ground floor flat in Ferrara Square for barely 6 months. The flat was disgusting, full of fungi and damp, dirty and full of precious tenant's stuff and landlords garbage-basically his storage unit or something. There's always someone walking past and no privacy at all. The house is neglected and it's right next to a bin ( rats and always a mess!)The agents are incredibly unprofessional and incompetent  of proving any kind of service. If you happened to already be with them I would really recommend you take as many pictures and as write a really detailed inventory or they will scam you where they can. Otherwise just go to another agency where they will actually be able to provide decent service for your money.

I have been with Bay Estates (Marina Office) for 7 years and I have nothing but praise for Robin and his hard working team.
Over the years they have consistently found suitable tenants and my apartment has never been empty.
The team are very experienced, professional and polite and any questions I have had have been dealt with promptly and satisfactory.
A special thank you to Ben Woods from the Marina Branch who had been very helpful, understanding and professional in all my recent dealings with Bay.
Many thanks again to all the team and I can strongly recommend Bay who have provided an excellent service to myself.

We live in Bristol and rent a property out in Swansea, Bay Estate Agents have been fantastic.  We have used other agents and had problem tenants and it has been very stressful not being local.  Bay Estate Agents have taken all the stress away, they have found us the perfect tenant and manage everything for us.  We really couldn't recommend them highly enough.

I contacted Bay lettings from a recommendation as my previous Tenancy expired suddenly. I rang them on a Monday, they viewed and photographed on the Wednesday and advertised it that afternoon. I had a viewing Saturday and he signed the Tenancy Monday, at full asking price. One week start to finish!

Excellent, friendly, faultless, professional service. they will be my preferred Letting Agency from now on.

Robin and his team have been very professional and helpful whilst both selling and renting our properties. Wouldn't use anyone else!

Robin and his team at Bay were / are fantastic,if you are thinking of buying or selling a property in the Swansea area,look no further than Bay Estate Agents a real 5 Star service in Swansea.All the best Peter

Great service from Bay Estate Agents! All of the team are very polite, helpful and professional to deal with especially Robin who we liaise with on a regular basis

Bay Estate Agents have been my letting agent for more than 10 years and they manage a portfolio of properties on my behalf. I must say I have always found the management and the staff to be very professional, friendly and helpful. Being a well established local company I find there is a depth of experience within the organisation and whenever problems or issues have occurred these have being dealt with promptly and to my satisfaction. I have no hesitation in recommending this company.

Bay Estate Agents have been my letting agent for a number of years. I've never had an issue with their response to an empty property. Always polite and friendly.

Nice people good apartment can't complain

I am Saiful, currently working in the Medical School Swansea University. I have been with Bay Estate since I started living in Swansea; its been 4 years now. I found the Staffs of Bay State extremely supportive, understanding and professional. They have been quite proactive in solving the issues whenever we need their support.

I would like to give special thanks to Robin, the managing director in Bay State for been great to us all the time. I would definately recommend Bay to all. Thanks. ~ Saiful

Superb experience with agents that care. Highly recommend their service and attention to detail.

Inefficient, incompitent, rude, take no responsibility for their mistakes, and probably the worst company I have ever had contact with.
Having spoken to several other people who have had dealings with them, this has only reinforced my views.

It's refreshing to find an Estate Agent who will think outside the box and look to help whatever the issue by going the extra mile. Bay have knowledgeable, qualified and friendly staff, offering the right mix of professionalism and personal touch. As they are a family run business, I could tell that my property was important to them and my property wouldn't just be part of a conveyor belt of properties. Keep up the good work!

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