J Neill
Our experience with Bay Estates and Lettings was not short of phenomenal. From the professionalism of the entire team, the incredible communication, to the all round care and attention they gave my partner and I. I feel like they truly went above and beyond to help us a home.
A big mention to Dimitrios and Clare for their help!... Read more
5th Nov 2024 (15 weeks ago)
S Alavi
I was looking for a house for quite some time and I am grateful for coming across Bay Estate Lettings. They are professional and quick in doing things. Any concern was addressed by the next day and I couldn’t have been more happy.... Read more
23rd Sep 2024 (21 weeks ago)
M Qlf
"I had a fantastic experience with Bay estate agent! They helped me find a flat in an incredibly short time. The staff were not only professional but also very friendly and approachable, always ready to answer my questions and keep me updated throughout the entire process. Their dedication and efficiency were truly impressive.... Read more
Tenant
9th Sep 2024 (23 weeks ago)
T Jones
Fantastic service from start to finish!... Read more
12th Aug 2024 (6 mo. ago)
S Sharma
I wish I had never come to them. They gave me a property with leaks from day 1 in the rain and unfit property. Since I had all my savings put into deposits, I couldn't vacate it then, and they would never return it. Now, while vacating, I am not refunding my deposit and asking to clean the almost clean property. While they refused to clean the carpets every time the property leaked, and it smelled. When I ask for a refund, their Branch Manager says I am laying false acquisitions. I would a fraud agency don't go for it. They rip off students and possibly others as well.... Read more
Tenant
9th Aug 2024 (6 mo. ago)
S kaul
We are really thankful to Bay estates for their help and guidance throughout the tenancy process, right from showing us the property to all the way through moving in, everything was made seamless and easy. We would like to mention and thank Dimitrios in particular for making this journey hassle-free for us. Overall, we are very pleased and would definitely recommend Bay estate agency.... Read more
Tenant
5th Aug 2024 (6 mo. ago)
S Together
Fantastic experience with Dimitrios - very genuine and great to work with :) thank you! Chloe & Phil... Read more
26th Jul 2024 (6 mo. ago)
Myles
I've been with bay for many years and they've always provided impeccable service for renting a flat. Highly recommend :)... Read more
Tenant
11th Jun 2024 (8 mo. ago)
A grover
I am truly grateful for the exceptional services provided by Bay Estate Letting Agents Ltd, particularly the outstanding communication and support I received from Dimitrios and Lora. Their dedication to ensuring I had accurate information about the property was commendable. They went above and beyond by physically coming to demonstrate the property, and their availability over the weekend was incredibly convenient. Their assistance with electricity, insurance, and Wi-Fi facilities was the cherry on top, making the entire process seamless and stress-free. I highly recommend their services to anyone looking for a letting agent that truly takes the burden off your shoulders in finding the right property. Their professionalism and customer care are second to none. Thank you, Dimitrios, for making my experience with Bay Estate Letting Agents Ltd an outstanding one.... Read more
Tenant
4th Jun 2024 (8 mo. ago)
C Lau
This firm is exceptionally informed, professional and realistic. They were balanced in their approach leading to confidence, especially Dimitrios. The result is satisfaction with the purchase. I recommend them without doubt.... Read more
Buyer
15th May 2024 (9 mo. ago)
D Cassidy
Thoroughly professional and courteous service when providing a valuation, with excellent communication both before and afterwards. I would recommend Bay to anyone seeking to sell their property.... Read more
Seller
22nd Feb 2024 (11 mo. ago)
G 790
First class service provider.
Would recommend to anybody looking to sell or rent properties.... Read more
15th Feb 2024 (1 year ago)
S Harry
Bay Eatate agents has been my chosen agency for a long time, I have rented from them, purchased through them and had them as agents for a property I let and latterly to find tenants for my rental properties . Their service, professionalism and friendliness has always been excellent . I recommend them to all my friends who need any of their services.... Read more
Landlord
29th Jan 2024 (1 year ago)
B Armor
We have been very pleased with the service provided by Robin D'Arcy of Bay Lettings. He has been helpful throughout and found us a great tenant. I will continue to use him and would recommend him to anyone looking for a trustworthy and efficient lettings agent.... Read more
Landlord
15th Jan 2024 (1 year ago)
C Gomes
Great holiday apartment.
Was very easy to deal with Kate from the start to the end.
The apartment was very clean and very welcoming.
Staff in the office was very polite and very helpful, nothing was too much trouble.
Also, I am selling my house with them and they always keep me in the loop.
Best Estate agents around.... Read more
Seller
13th Dec 2023 (1 year ago)
V Ucele
I have been using Bay Estate Agents for many years, and they have consistently been excellent. What I have particularly appreciated is that they have continued to maintain a personal touch for all that time. Quite honestly, I have not experienced in any other agency and it makes a massive difference to the customer experience.
They are also really friendly and highly professional, and go out of their way to help you. They will try to find something that really suits your needs, not just because they are trying to sell something.
I would recommend Bay Estate Agents to anyone who wants to feel like a respected person, not just a faceless customer! Excellent, consistent service. Thank you everyone!... Read more
25th Nov 2023 (1 year ago)
D O'Hara
I couldn't recommend them more if I tried. They made the process very easy, much easier than I ever anticipated. Very friendly, helpful, and accommodating to all needs.... Read more
21st Nov 2023 (1 year ago)
A Alarifi
It was my pleasure to dealing with this agency, they helped to find a property in short time and effectively.
I would like thank Dimitrios specifically, he is clavert and directed as well as collaborative agent... Read more
19th Nov 2023 (1 year ago)
I Uche
I got an apartment from Bay Estate Agents and also recommended them to a friend and the results are fantastically satisfying. Thanks to Dimitrios Mengoudis, you are the best.... Read more
Tenant
28th Oct 2023 (1 year ago)
S hajizadeh
Our tenancy began in a very smooth way thanks to Bay Estate Agents and their hardworking, helpful and committed staff, especially Mr. Dimitrios Mengoudis for all his great work.... Read more
Tenant
27th Sep 2023 (1 year ago)
R Ruzyyev
Bya Lettings one of the best agencies in Swansea, quick and efficient.... Read more
16th Aug 2023 (1 year ago)
S Tori
I was in contact with two agents but once I arrived, Dimitrios was the one that helped me with any request! I 100% recommend. They will help you find a property that meets your requirements... Read more
31st Jul 2023 (1 year ago)
R nicholls
Excellent service. Have never considered using any one else to manage my property.... Read more
Landlord
20th Jul 2023 (1 year ago)
??
Alex is a really patient and helpful agent. He provided high-quality and efficient services to address my confusion and concerns about the properties. I would recommend contacting Alex if you need a property.... Read more
19th Jul 2023 (1 year ago)
S LEWIS
This agent has fully managed the letting of my one property since 2017. This property provides a supplement to my pension after having to retire early at the age of 50, making it an important adjunct to my income. Their team has been exceptional in terms of their marketing, dealing with prospective tenants, establishment of new contracts, and taking care of my tenants by reacting swiftly to any problems they may encounter. They have always kept me fully informed and ensured that both the tenants and myself are always happy with the outcome of any problems that they have to deal with. I am very happy that I can rent my property without having to worry about any of the necessary arrangements.... Read more
Landlord
21st Jun 2023 (1 year ago)
S Georges
I have been dealing with bay estate agents for more than 3 years, always helpful and professional specially Robin and Laura.... Read more
11th Jun 2023 (1 year ago)
D passmore
Unprofessional, agents not playing fair,bought a property sellers was happy to go with price, agents kept pushing for more.... Read more
Buyer
1st Jun 2023 (1 year ago)
A Licio
Very satisfied with the whole process I did with this company. I highly recommend it to anyone looking for quality. Very happy with the broker Claudio who assists us whenever we need to solve something. We closed a contract with the negotiator Claudio, for the company
Bay Estate & Letting Agents. I only have praise for this company that served us with respect and quality.... Read more
30th May 2023 (1 year ago)
K Irani
My property is always dealt with by Claudio he is a top bloke. He knows exactly the type of Tenant’s I expect in my property. The Director Robin has always been transparent and helpful in giving advice when needed I would highly recommend Bays Estate agents to all Landlords.... Read more
Landlord
26th May 2023 (1 year ago)
A Amer
I have an excellent and professional experience with Bay Estate & Letting Agency. They have a very prompt response to all inquiries. The process of renting a flat with them was smooth and easy. I highly recommend them.... Read more
Tenant
26th May 2023 (1 year ago)
B Schenke
Never had any issues with Bay Estate Agents. They are always very professional and helpful. When there is a fault in the apartment, they respond very quickly and keep you informed of the progress.
I highly recommend this company.... Read more
Tenant
26th May 2023 (1 year ago)
H Pippin
Very helpful and responsive, as new landlords we weren't sure what to expect but Claudio walked us through the whole process and made it simple.... Read more
Landlord
29th Mar 2023 (1 year ago)
N Sadler
Bay estate lettings are always so quick and consistent in their communication. They are committed to doing what's best for their tenants, in a fair and measured way, I would recommend them to anyone looking to rent.... Read more
Tenant
27th Mar 2023 (1 year ago)
C III
Bay Lettings was fast while giving us enough time to comply and/or think things through.... Read more
27th Mar 2023 (1 year ago)
A Walsh
Bay Estate Agents have been outstanding and I have had an exceptionally good experience with them. I struggled to find a suitable property in Swansea, however Bay Estate Agents provided with a property quickly. Everything I wanted, I had. Their service and communication is exactly what I require. I would recommend anyone using them or get in touch if struggling to find a suitable property... Read more
Tenant
24th Mar 2023 (1 year ago)
G Menon
Bay Estate Agents helped me with renting a property in Swansea. I am extremely happy with their services, everything was assured to be working well and good before I moved into the apartment with all the maintenance and checks completed. I would highly recommend availing services through Bay estate.... Read more
Tenant
17th Mar 2023 (1 year ago)
S sola
Bay Lettings has been a good and friendly agent. All their staffs are superb. Each time I had the opportunity to visit their office, it has always been interesting. I will appreciate if they will keep it up. It's been nice partnering with them.... Read more
Landlord
5th Mar 2023 (1 year ago)
A Beech
Everyone I dealt with at Bay Estate Agents have been fantastic! The team are professional and friendly making the whole process as straight forward as possible, would highly recommend!... Read more
13th Nov 2022 (2 years ago)
Patrick
The best agency experience I ever had. I rented many houses in the UK and this onboarding was the best so far. Easy contact, the staff was really friendly, and the apartment was clean and of a decent standard. The best agency I had to deal with so far!... Read more
Tenant
4th Nov 2022 (2 years ago)
A Price
Very impressed with Bay estate agents and their processes in obtaining this fantastic property in the Mayals. Claudio Gomes the letting Manager / Negotiator was unbelievably professional in helping us secure this property. With issues in selling our home Claudio negotiated different moving dates between the landlord and ourselves and mediated to make both parties happy under difficult circumstances. This skill is credit to him and the company. We would recommend Bay estate agents to any potential buyer / landlord / or tenant. Thank you Claudio a true gent in this industry.... Read more
1st Nov 2022 (2 years ago)
Henry
Bay Estate Agents are the best agents I have dealt with in Swansea. They are professional and courteous, and a pleasure to deal with. The director, Robin, always goes the extra mile for his clients - both landlords and tenants. Highly recommended.... Read more
25th Oct 2022 (2 years ago)
A Gopinath
The worst in Swansea.... Read more
11th Oct 2022 (2 years ago)
A Gopinath
They are only after your money. The service is bad and is quite irresponsive at times.... Read more
11th Oct 2022 (2 years ago)
A gopinath
I would not recommend the place. They just want your money. The service is bad as well. I had issues with my heater and they send someone to repair after 3 or 4 days. The apartments they provide are really old and is not worth the money.... Read more
Tenant
11th Oct 2022 (2 years ago)
S Bose
Mr. Claudio Gomes was really so patient and helpful and he understood my urgency of finding a suitable accommodation. He was always ready to address my concerns and questions along the way. I am grateful to him for finding me a flat, within my timelines and wish him all the best for all his future endeavors.... Read more
20th Jul 2022 (2 years ago)
A Issah
Great and industrious agents ????... Read more
7th Jun 2022 (2 years ago)
B Mirzaei
Bay estate is the best in Swansea. Lora was fantastic and she really helped me to find the apartment of my dreams after searching for months. And Claudio manages my apartment, he is very friendly and efficient with any queries and questions. The whole team have been exceptional.... Read more
Tenant
11th May 2022 (2 years ago)
S Hammett
I would highly recommend Bay Estate Agents Swansea. We had the pleasure of dealing with Claudio Gomes when buying our new home from start to finish. First impression when we met him he was very well dressed, very professional and friendly. At our first viewing Claudio explained everything we needed to know about buying a property in great detail which put our minds at ease from the very beginning. When our offer for the property was accepted Claudio kept us well informed promptly and in great detail of each stage of the process and always replied to our messages within a few hours which was a great help to us. This made our overall experience of buying a property much less stressful. Claudio is an asset to Bay Estate Agents and we wish him well for the future. Thank you Claudio... Read more
Buyer
6th May 2022 (2 years ago)
K Alsubhi
The apartment was cleaned. Location was good. Kitchenware was good. 1 parking space sometimes get reserved by others ????. Contracting Process and receiving the key with Bay Estate was Excellent.... Read more
17th Apr 2022 (2 years ago)
S Moore
A Flawless Experiance with Bay Lettings, I would highly recommend them to anyone looking for a letting agent in South Wales.... Read more
Landlord
3rd Apr 2022 (2 years ago)
S Dissanayake
Very pleasant and efficient service.... Read more
23rd Mar 2022 (2 years ago)
J Mach-Gapski
The experience with Bay Estate Agents was flawless. Very quick responses to any queries with in-depth answers. The entire process of letting a property starting from viewing it online to signing the tenancy agreement was swift and stress-free. Definitely, an estate agency to recommend.... Read more
Tenant
23rd Mar 2022 (2 years ago)
cpt
They will tak... Read more
21st Mar 2022 (2 years ago)
A Basri
I have been living in the UK for over 10 years, rented about flats from different agents.
Batstate agent was the best in term of professionalism and friendly at the same time.... Read more
Tenant
11th Feb 2022 (3 years ago)
J FORGACS
.????????????... Read more
4th Jan 2022 (3 years ago)
D allen
This is the first time I have used Bay Estate & Letting Agents in Swansea. From the first telephone call, to letting out my property, they were exceptionally efficient and very professional in their interactions and correspondence, whatever I asked from them was never too much trouble. I have no hesitation in highly recommending this very knowledgeable and experienced team.
Thankyou
Del Allen... Read more
Landlord
20th Dec 2021 (3 years ago)
S Owen
Very good experience fitted us in fir a viewing at short notice. Alex arrived on time and allowed us time to view the property. What questions he couldn't answer he agreed to find out. Unfortunately when we called to arrange a second viewing of the property the owner had already accepted an offer.... Read more
10th Nov 2021 (3 years ago)
M Wilkins
Excellent friendly, helpful and professional service.... Read more
15th Oct 2021 (3 years ago)
C Smith
This company is professional but small enough to be very personal, I would recommend them to sell any house.
The virtual tour was fantastic and the brochure was modern and professional. The personal help from Robin D’Darcy and Claudio Gomez was above and beyond professional and if I had to sell another house I wouldn’t hesitate to use their services again.... Read more
Seller
25th Sep 2021 (3 years ago)
P harris
A very professional and proactive experience, I wouldn’t go anywhere else now . Claudio was so helpful with Both the purchase and subsequent rental of both properties... Read more
Seller
20th Sep 2021 (3 years ago)
P battenbough
Excellent place to go to to rent a property. Very friendly, helpful, courteous and efficient. Established great rapport with Claudio Gomes who guided me through the whole process in a friendly manner. Highly recommended.... Read more
Tenant
20th Sep 2021 (3 years ago)
C Scoble
"Bayletting has shown their efficiency and professionalism as to what a real estate agency stands for. "
I felt that I was assisted along the whole process and things were done quickly and efficiently.... Read more
20th Sep 2021 (3 years ago)
A Jones
Really friendly and professional and patient team down in the Swansea Marina. Couldn't fault them. Happy smiley people and very helpful.
Highly recommend them... Read more
16th Sep 2021 (3 years ago)
A Price
Wanted to view property in St Catherine's Court but won't let us unless we prove we have the money. Sorry to the seller we won't be considering your property. We won't be using this company to sell our house either.... Read more
14th Sep 2021 (3 years ago)
D Rosser
Friendly, helpful staff.... Read more
5th Aug 2021 (3 years ago)
G Lee
Bay Estate Agents are very professional and efficient rental property manager and sales agents who we have used for many years to provide both services. They respond quickly and efficiently to requests, keep us regularly informed of progress, are very supportive and good to do business with.... Read more
Landlord
16th May 2021 (3 years ago)
A Mallipedhi
Very helpful and professional. Loved their service ????... Read more
15th May 2021 (3 years ago)
J connelly
Claudio who dealt with everything was great & was able to get the property ready for me extremely quickly despite new carpeting & other work being needed. Made the whole process smooth & stress free.... Read more
Tenant
15th May 2021 (3 years ago)
A M
Very helpful! Big shout-out to Lora for all her help.... Read more
13th Mar 2021 (3 years ago)
M Griffiths
Always very helpful... Read more
25th Feb 2021 (3 years ago)
P Jarman
Excellent service with extremely professional staff both in Sales/ Lettings and in their accounts department .
My personal dealings with Isobel , Robin in sales/ lettings and Anwen in accounts... Read more
25th Feb 2021 (3 years ago)
E Murphy
I was a tenant of Bay Lettings in Swansea Marina for 15 months. Ever member of staff I came across was friendly and professional. They all communicated well with me on any queries I had and were very responsive to any issues I had during my tenancy. Excellent customer service. I would highly recommend them to tenants and landlords!... Read more
Tenant
24th Feb 2021 (3 years ago)
K Davies
A lovely clean property by the sea... Read more
7th Feb 2021 (4 years ago)
M hyden
Bay Estates are as committed to maintaining the high standards of the property that I require and also providing immediate and accurate feedback of any concerns of my tenants.... Read more
Landlord
29th Jan 2021 (4 years ago)
T Richards
A first class organisation - couldn't recommend highly enough.... Read more
27th Jan 2021 (4 years ago)
J PITUBA
The rent process was totaly digital and easy to understand. The collect and return the keys on weekends was very practical. This issues are important to somebody who is a foreign visitor.... Read more
27th Jan 2021 (4 years ago)
M Vivian
I have been using Bay Estate Agents Ltd for many years, when I need to rent a flat in Swansea on a short term basis. Bay Lettings have always been courteous, professional and helpful, and have always found me a very comfortable flat at reasonable rates. They take great care and pride in their service and I would heartily recommend them to anyone.... Read more
Tenant
26th Jan 2021 (4 years ago)
M Ca
I have always been very impressed by the quality of the service provided by Bay Estate Agents. I stayed in one of the flats they manage on several occasions within the last few years. The flat always looked very clean upon arrival, the agents were always very friendly, professional and helpful, and they always went above and beyond to make sure I had a nice stay. They are also very reliable, and excellent communicators.... Read more
Tenant
26th Jan 2021 (4 years ago)
R Elimelech
We recently purchased 2 properties simultaneously with Bay and couldn't have been happier with the level of service we were provided from our agent. He was extremely helpful with his knowledge of the properties within our preferred area and particularly helpful whilst negotiations were ongoing between us and the respective Vendors.... Read more
Buyer
22nd Jan 2021 (4 years ago)
P beynon
Bays have helped me put my property onto the Letting market giving great personal advice and support during a very difficult time of the Pandemic. Many Thanks for all your help.... Read more
Landlord
20th Jan 2021 (4 years ago)
S Dawes
I would recommend Bay Estates to anyone buying, selling or renting in Swansea.... Read more
11th Jan 2021 (4 years ago)
K Irani
Bays took on my property during the Pandemic and still they showed so much positivity and ensured my property was promptly advertised and I am so pleased to say they have secured a tenant already within a few weeks in spite of the lockdown and restrictions in place.... Read more
Landlord
6th Jan 2021 (4 years ago)
C Mellon
Fantastic service moving from England to Wales made our whole experience much easier would highly recommend this agent... Read more
30th Dec 2020 (4 years ago)
B Keighley
I rented a property through Bay Estates & Letting for the past year. Claudio Gomes managed the property I was renting and was extremely reliable and helpful throughout my tenancy. This was the first property I’ve ever rented so I was clueless - but the amount of support and information I received from Claudio and Bay estates really made me feel at ease. The property was kept to a very high standard and the process was very straightforward. I felt lucky to rent from a very friendly and supportive company and would 100% recommend.... Read more
Tenant
2nd Nov 2020 (4 years ago)
M hassan
It's my first experience here in Uk as a Tranent and I was lucky to deal with them specially Claudio who is the best , he is professional and expert in his job and helpful . They are honest and bring you the best quality... Read more
Tenant
19th Oct 2020 (4 years ago)
E Patel
I was recommended Bay Estate Agents by a friend and they definitely lived up to their reputation! Claudio was so helpful, accommodating and went further than the extra mile, even checking in on his days off! And when he wasn't in, his team, particularly Laura, provided the same amazing standard of service, something I have never experienced before when dealing with staff not specifically assigned to me. These guys treat you like individuals and really care about helping you and it shows in the way they do business. Normally I wouldn't even think about the service when looking for a place to live but it made a world of difference for me, especially when moving to a new city! 1000% recommend!... Read more
Tenant
18th Oct 2020 (4 years ago)
K Nicholas
Robin and his team provide excellent service and are very professional. Having experienced several letting agents in the past their service is above anything I have experienced and would personally recommend to any landlord.... Read more
Landlord
18th Jun 2020 (4 years ago)
J john
I wouldn’t recommend international students to deal with them at all .... Read more
20th May 2020 (4 years ago)
A Phillips
"I have leased numerous apartments with Bay Estate! Most recent trip was cancelled due to Covid and Kate D'Arcy worked tirelessly to get our money refunded since it was not our fault we couldn't make the trip. She went above and beyond to take care of my family!!"... Read more
Landlord
19th May 2020 (4 years ago)
N Choro?
A joke- wouldn't recommend to anyone. Stayed in the ground floor flat in Ferrara Square for barely 6 months. The flat was disgusting, full of fungi and damp, dirty and full of precious tenant's stuff and landlords garbage-basically his storage unit or something. There's always someone walking past and no privacy at all. The house is neglected and it's right next to a bin ( rats and always a mess!)The agents are incredibly unprofessional and incompetent of proving any kind of service. If you happened to already be with them I would really recommend you take as many pictures and as write a really detailed inventory or they will scam you where they can. Otherwise just go to another agency where they will actually be able to provide decent service for your money.
Update: I would really recommend looking for flats with Peter Alan. More competent and definitely more professional.... Read more
Tenant
16th May 2020 (4 years ago)
J Playsted
"The service provided by Bay was comprehensive from start to finish, it was not a fast sale, but I felt that everything possible was done to make the sale, with more than satisfactory communication during selling which continued once the sale was made. I couldn’t be happier with the process."... Read more
Seller
11th May 2020 (4 years ago)
C Price
Bay Lettings have handled our property very well so far :) the whole set up was really easy and they keep us well informed!... Read more
Landlord
11th May 2020 (4 years ago)
C hawkins
"We have always had so much help, advice and support in letting our property. No problem too big or small to deal with and always so friendly to talk to, makes us feel safe in the knowledge our property is in the best hands"... Read more
Landlord
7th May 2020 (4 years ago)
limpsonbikes
It was a really easy and convinient process. They explained to me everything perfectly and got an excellent service fast.... Read more
4th May 2020 (4 years ago)
David
Fantastic team. Above & beyond with customer service. Isobel, Laura & Robin have been excellent from start to finish. Highly recommend.... Read more
4th May 2020 (4 years ago)
A Francis
This Family Run Estate agent company is second to none. My Dealings with this company are Five Star Plus ????? .Very Helpful Staff and Always follow up on things in a very quick responsive Way. I would Highly Recomend this Company to Anyone Who is about to Purchase or Rent a Property or Wanting to Sell. These People know the Business only to well. Adrian Coakley- Greene.... Read more
27th Apr 2020 (4 years ago)
C Cornelius
Great service from a great team. would recommend if you are a renter or a landlord.
Chris... Read more
1st Apr 2020 (4 years ago)
G Mortimer
I have just completed buying a flat after very difficult negotaitions arising from fire safety regulations in the wake of the Grenfell Tower disaster. Claudio Gomes of Bay Estae Agents was fantastically helpful throught, from showing me the flat initially to the final step in the negotiations. It is no exaggeration to say that the deal could not have been done without him.
Thanks Claudio,
Dr Geoff Mortimer... Read more
Buyer
19th Feb 2020 (4 years ago)
M Hancock
Excellent service from the beginning to the end of my tenancy.
Very professional but always friendly and helpful.... Read more
Tenant
11th Dec 2019 (5 years ago)
Alex
I have recently bought a property through Bay and was extremely pleased with how well the process went. Claudio was amazing and honestly couldn’t do enough for me. The sale ran smoothly and I would have no hesitation in using Bay again in the future.... Read more
Buyer
15th Nov 2019 (5 years ago)
J Murray
Very happy with the service when purchasing a leasehold flat. We had an absolute nightmare with management company delays but we were kept well informed and things moved along eventually. Special thanks to Claudio who was always available and did weekly check ins with us. We would not hesitate to use Bay for any sales or letting services in the future.... Read more
Buyer
13th Nov 2019 (5 years ago)
J Merlin
(Translated by Google) I am very happy with this company, it is the second time that I rent a house with them and the treatment of Claudio Gomes was incredible, at all times he was attentive and taking care of every detail. I'm glad the company has workers like him, thank you very much.
(Original)
Estoy muy contento con esta compañía, es la segunda vez que alquilo una casa con ellos y el trato de Claudio Gomes fue increíble, en todo momento se mostró atento y cuidando cada detalle. Me alegra que la compañía tenga trabajadores como el, muchas gracias.... Read more
13th Nov 2019 (5 years ago)
D Batista
Went in yesterday to look at buying a new home, Claudio was great and walked me through everything which was great because I'm a first time buyer - we went for a few viewings and he was really professional and friendly and I hope I can find a house that suits me with him... Read more
Buyer
11th Nov 2019 (5 years ago)
F Davies
Robin and all the staff have looked after my 2 apartments for just over 10 yrs. with excellent service. I'm very grateful to them.... Read more
Landlord
15th Aug 2019 (5 years ago)
A ewins
We've had great service over the years from bay estates both as letting and as selling agents. A particular thank you to Claudio who went above and beyond with regard to the sale of our flat, not only helping to make the transaction happen but even helping to clear the flat.... Read more
Seller
1st Aug 2019 (5 years ago)
H .H
Ben and Claudio
Those gentleman was so so friendly with me and also all my friends are so happy to deal with them.
Good treatment & high ethics .... Read more
31st May 2019 (5 years ago)
C davison
robin,ben and all the team were very friendly and professional, not as pushy as some of the other agents out there. We would recommend them to anyone. Thank you all... Read more
2nd May 2019 (5 years ago)
C Jones
Recently visited Bay Estates and these guys were a pleasure to work with. Friendly and listened to all my requirements. Highly recommend them to anyone. Thank you all!... Read more
5th Apr 2019 (5 years ago)
L Cook
A very welcoming bunch that will help with any issues that you may have! Definitely one of the better estate agents to use in Swansea, will be using again.... Read more
24th Jan 2019 (6 years ago)
S bishop
Brilliant agent, The staff are really friendly and very responsive. they have a great knowledge of the area and have always been willing to help.... Read more
20th Dec 2018 (6 years ago)
C Rowlands
Would highly recommend Bay Estate Agents. A tenant was found for our property within 3 days. Very fast and efficient.... Read more
Seller
18th Dec 2018 (6 years ago)
J S
I have always had such a fantastic service with Robin at Bay Estates. He is always on hand to help me with and questions or queries I have regarding my property that Bay Estates manage. I wouldn't hesitate to recommend anybody.... Read more
Landlord
7th Dec 2018 (6 years ago)
S hlaing
Highly recommended. Thank you very much Robin and Bay Estate Agents for all your help with the property throughout all these years. I can safely leave the property in your hands without a worry regarding all the necessary checks and repairs. It has been very satisfying uou managing the property on m behalf.... Read more
Landlord
23rd Oct 2018 (6 years ago)
S wedlake
Robin, gives a personal touch and for a landlord based overseas its a great comfort... Read more
Landlord
23rd Sep 2018 (6 years ago)
Y Cestaro
(Translated by Google) Available, efficient and professional. I'm very satisfied.
(Original)
Disponibili, efficienti e professionali. Sono molto soddisfatta.... Read more
23rd Sep 2018 (6 years ago)
M Stone
We are selling our property with Bay Estate Agents and find the staff very responsive. We have had several views and fingers crossed for a sale now!... Read more
Seller
21st Sep 2018 (6 years ago)
A Battersby
Sincerely an excellent all round letting service. As a landlord my life has been made stress free by the outstanding team at Bay Estate. No problem has proved too large or too small and a speedy response is always assured.... Read more
Landlord
19th Sep 2018 (6 years ago)
S Harries
Robin and his team are true professionals, no small detail is over looked, there is a genuine fairness between tenant and landlord. I can only recommend Robin and Bay estate agents for landlord and tenant alike.... Read more
18th Sep 2018 (6 years ago)
M Thorman
Had the pleasure of making the acquaintance of Claudio, to which he provided an outstanding over and beyond service, I could not recommend them more in comparison to any of the other estate agents I had to deal with. Thank you very much!... Read more
28th Aug 2018 (6 years ago)
F Traif
It has been a pleasure dealing with Bay Estate Agents for the past 10 months. Staff are very friendly, professional, very approachable (even out of working hours) and easy to communicate with. Will definitely deal with them again in the near future. Highly recommended ????... Read more
24th Aug 2018 (6 years ago)
S Jiffri
I've been dealing with Bay since Aug last year, and my experience has been great. My main contact has been Sophie Grey, and she has been very quick and helpful in dealing with any issues etc.... Read more
3rd Aug 2018 (6 years ago)
G Phillips
Robin and the team have done a great job in renting and then later, selling my property. A first class job with professional and helpful staff. I would highly recommend their services.... Read more
Seller
1st Aug 2018 (6 years ago)
D Alshati
I'm a student from kuwait who traveled alone to swansea, i was kinda lost at the beginning how im going to find a flat asap because the hotels were full, till i found this agency and i am so grateful for what they did for me.
It was in September and you all know it is kinda hard to find a flat in the marina at this period of time. So a guy who works in this agency (unfortunately i forgot his name) helped me to find a flat asap with an AMAZING view.
Through this 3 years i was dealing with Sophie Grey, she was friendly, professional and kind.
Thank you for the good service, Swansea will be missed??.... Read more
Tenant
1st Aug 2018 (6 years ago)
L P
I chose to rent from this estate agent because of they were a member of many professional bodies. I ended up renting a flat for the minimum term (6 months) and settling my grievances with them through the property ombudsman... Read more
Tenant
26th Jul 2018 (6 years ago)
??
I am a Chinese student. I rented a house that I am very satisfied with through Bay Estate Agents. The process was very fluent, quick, smooth, flexible and professional with great marketing materials. Especially a person named Claudio Gomes, he patiently explained some details of the house with me. Many thanks?... Read more
Tenant
23rd Jul 2018 (6 years ago)
B Jia
Staff are very helpful and professional. Highly recommended!... Read more
19th Jun 2018 (6 years ago)
S Georges
I have been dealing with Bay Estate Agent now for more than 2 years, In rental & sale department, for my son who is in Swansea University. I found that the staff and the management have been very professional and accommodating for all requests. I in particular have to mention Claudio Gomes. He is an absolute professional. He would go beyond the call of duty, in availability, assistance and accommodate all his clients requests. He has that character that would make you feel comfortable, confident that you are dealing with a professional, yet friendly in a simple way. I wish him all the success for his professional career. Thank you Claudio x
Sonia
London June 2018... Read more
18th Jun 2018 (6 years ago)
Carolina
We have been renting our lovely flat in Swansea for just over 3 months and can only say good things about our experience with Bay Estate Agents.
Special mention to Claudio Gomes for his efficient and friendly service. It was a tricky time between selling our house and securing the tenancy but he did everything he could to help us, going above and beyond on more than one occasion. Nothing was too much trouble. We are very grateful to him and the team at Bay.
Would highly recommend!... Read more
Tenant
11th Jun 2018 (6 years ago)
J Pinna
My experience with the bay estate agency has been really good, particular mention for Claudio Gomes, vey professional, really kind and helpful for any problem, top class man... Read more
10th Jun 2018 (6 years ago)
R Holmes
friendly staff excellent and prompt service from Claudio Gomes... Read more
6th Jun 2018 (6 years ago)
J Borley
I recently sold my house (stc) in the St Thomas, Swansea area via Bay Estate Agents. The process was very quick, smooth, flexible and professional with great marketing materials. The house sold within the first 2 viewings and at full asking price. Special mention to Claudio Gomes for his professionalism and helpfulness during the transaction. Always willing to put in the extra work and he engages very well with potential customers.
I'm also impressed that Bay Estate Agents offer an alternative to the traditional %-based model and offer a reduced fixed fee to counteract the Purple Bricks model. Well done! As I've been through the Purple Bricks process myself and it's not as good as it looks on paper - more restrictive than it appears.
Thanks again.... Read more
Seller
6th Jun 2018 (6 years ago)
R cox
My experience of Bay Estate Agents in the Swansea Marina was when I arranged to view a flat in nearby West Cross. That wasn't suitable for me but the agent who showed me round, Claudio Gomes, offered to take me to look at some flats in the Marina itself. Over the weekend he went beyond the call of duty to show me around and help me make a decision. As it worked out I didn't proceed with a purchase on the Marina at that time but may well consider purchasing a flat as an investment in the future and would certainly go to Bay Estate Agents again to bring that about. Many thanks to Claudio for all his patience with me!... Read more
5th Jun 2018 (6 years ago)
B Swansea
Renting my house out via Bay after my Dad got cancer and so I had to move in with him to help out! I have never had to rent out my house before but they deal with everything for me - Changed tenants for the first time earlier this year and they found new tenants quickly!... Read more
Landlord
3rd Jun 2018 (6 years ago)
J nel
Excellent Service from the first meeting and continued during the tenancy. Excellent property choice and aftercare is second to none with friendly staff. Highly Recommended!... Read more
Tenant
16th May 2018 (6 years ago)
M Carroll
I have been with Bay Estates (Marina Office) for 7 years and I have nothing but praise for Robin and his hard working team.
Over the years they have consistently found suitable tenants and my apartment has never been empty.
The team are very experienced, professional and polite and any questions I have had have been dealt with promptly and satisfactory.
A special thank you to Ben Woods from the Marina Branch who had been very helpful, understanding and professional in all my recent dealings with Bay.
Many thanks again to all the team and I can strongly recommend Bay who have provided an excellent service to myself.... Read more
Landlord
16th Mar 2018 (6 years ago)
P Newell
Robin and his team at Bay Estate have looked after my properties at Swansea marina for more that fifteen years or so . In that period the properties have always been rented through Bat Estate Agents and always been full . When buying new properties in the future i would always go back to Robin to rent or even sell if that where the case . Many thanks for all the help over the years Paul... Read more
Landlord
14th Mar 2018 (6 years ago)
A Pomphrey
We live in Bristol and rent a property out in Swansea, Bay Estate Agents have been fantastic. We have used other agents and had problem tenants and it has been very stressful not being local. Bay Estate Agents have taken all the stress away, they have found us the perfect tenant and manage everything for us. We really couldn't recommend them highly enough.... Read more
Landlord
8th Mar 2018 (6 years ago)
M Cronin
I contacted Bay lettings from a recommendation as my previous Tenancy expired suddenly. I rang them on a Monday, they viewed and photographed on the Wednesday and advertised it that afternoon. I had a viewing Saturday and he signed the Tenancy Monday, at full asking price. One week start to finish!
Excellent, friendly, faultless, professional service. they will be my preferred Letting Agency from now on.... Read more
Landlord
28th Feb 2018 (6 years ago)
A Therapies
Robin and his team have been very professional and helpful whilst both selling and renting our properties. Wouldn't use anyone else!... Read more
Seller
5th Feb 2018 (7 years ago)
W inphuket
Robin and his team at Bay were / are fantastic,if you are thinking of buying or selling a property in the Swansea area,look no further than Bay Estate Agents a real 5 Star service in Swansea.All the best Peter... Read more
Seller
31st Jan 2018 (7 years ago)
D Experts
Great service from Bay Estate Agents! All of the team are very polite, helpful and professional to deal with especially Robin who we liaise with on a regular basis... Read more
30th Jan 2018 (7 years ago)
N Horsley
Bay Estate Agents have been my letting agent for more than 10 years and they manage a portfolio of properties on my behalf. I must say I have always found the management and the staff to be very professional, friendly and helpful. Being a well established local company I find there is a depth of experience within the organisation and whenever problems or issues have occurred these have being dealt with promptly and to my satisfaction. I have no hesitation in recommending this company.... Read more
Landlord
17th Jan 2018 (7 years ago)
W Thomas
Nice people to do business with.... Read more
16th Jan 2018 (7 years ago)
L Donovan
Bay Estate Agents have been my letting agent for a number of years. I've never had an issue with their response to an empty property. Always polite and friendly.... Read more
Landlord
15th Jan 2018 (7 years ago)
J Loftus
Nice people good apartment can't complain... Read more
Tenant
21st Oct 2017 (7 years ago)
M Islam
I am Saiful, currently working in the Medical School Swansea University. I have been with Bay Estate since I started living in Swansea; its been 4 years now. I found the Staffs of Bay State extremely supportive, understanding and professional. They have been quite proactive in solving the issues whenever we need their support.
I would like to give special thanks to Robin, the managing director in Bay State for been great to us all the time. I would definately recommend Bay to all. Thanks. ~ Saiful... Read more
Tenant
4th Aug 2017 (7 years ago)
K Hewitt
Superb experience with agents that care. Highly recommend their service and attention to detail.... Read more
22nd May 2017 (7 years ago)
M B
Inefficient, incompitent, rude, take no responsibility for their mistakes, and probably the worst company I have ever had contact with.
Having spoken to several other people who have had dealings with them, this has only reinforced my views.... Read more
8th Mar 2017 (7 years ago)
J Davies
It's refreshing to find an Estate Agent who will think outside the box and look to help whatever the issue by going the extra mile. Bay have knowledgeable, qualified and friendly staff, offering the right mix of professionalism and personal touch. As they are a family run business, I could tell that my property was important to them and my property wouldn't just be part of a conveyor belt of properties. Keep up the good work!... Read more
Seller
4th Nov 2015 (9 years ago)