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© GetAgent Limited 2025
- Bennett Holmes - Northolt
Bennett Holmes - Northolt
83 Oldfield Circus, Northolt, Middlesex, UB5 4RU
Bennett Holmes are a professional established leading Estate Agent located on Oldfield Circus in Northolt. We specialise in residential sales, lettings and management of properties in the local area which includes the London Boroughs of Ealing, Harrow and Hillingdon.
Opening hours
- Monday 9:00am - 6:00pm
- Tuesday 9:00am - 6:00pm
- Wednesday 9:00am - 6:00pm
- Thursday 9:00am - 6:00pm
- Friday 9:00am - 5:00pm
- Saturday 9:00am - 4:00pm
- Sunday Closed
View all details
Accreditations
Bennett Holmes - Northolt Reviews (93)
Have you used this agent?
73%
1%
1%
1%
24%
All (93)
Seller (34)
Buyer (8)
Landlord (13)
Tenant (10)
General (28)
Anonymous Homeseller
The market has been sluggish and over the 12 months the property was listed at their valuation, and subsequently price was reduced to attract buyers, there were less than 5 viewings in 12 months. However there are a host of reasons out of my control that have affected the market in recent years
Seller
18th Jan 2025 (8 days ago)
Brandon-AM
The whole team at Bennett Holmes have been amazing. It was a challenging sale (nothing to do with Bennett Holmes) but they stood by us and never let us down. Shout out to Sophie for all her understanding and going out of her way to help us when we needed it. Thank you everyone ???? Highly recommend
Seller
10th Jan 2025 (16 days ago)
S bowles
I've been working with Bennett's for about 4 years now as a landlord and always found them professional, responsive and helpful. The information they provide is relevant and Jason and the team in the office are always available. Importantly, when there are issues with the rental I have always found that they are quick and helpful in outlining the issue and their contractors are also reliable and transparent. Often a quick email exchange or phone call is all that is needed. They seem to be a local, flexible company who are time efficient and have a real human interest in what they do.
Landlord
21st Dec 2024 (5 weeks ago)
R Page
I can honestly say that Bennett Holmes provide a professional and friendly property management service that exceeds expectations set by having used other agents in other locations in England and Wales.
A proactive approach, advice and swift actions have saved me untold angst, bother and, probably, money over the years that they have been letting and managing my property.
Landlord
19th Dec 2024 (5 weeks ago)
T Ridgeway
Bennett Holmes are a superb agency. I have been with them for 6 years and they have always been very quick to find a tenant for my property. They are very proactive, keeping me updated with viewings and offer and are always very helpful and answer any landlord related questions I have. I wouldn’t hesitate to use them next time and would highly recommend them.
Landlord
18th Dec 2024 (6 weeks ago)
P Ghale
I recently worked with Sophie and her team and I can’t thank them enough for their exceptional service. From the very beginning, the team was professional, knowledgeable, and incredibly supportive.
They went above and beyond to help us buy a property, always providing clear communication and expert advice at every stage.
The process, which can often be stressful, felt smooth and straightforward thanks to their efforts. I truly appreciate the hard work and care they put into ensuring everything went perfectly.
I would highly recommend Bennett Holmes to anyone looking for a trustworthy and efficient estate agent. Thank you again for all your help!
Buyer
18th Dec 2024 (6 weeks ago)
S Kelly
A very big thank you to Jason, Andreia and Sophie at Bennett Holmes Estate Agents.
Very professional team, polite and always updating us with details of property sale.
Would highly recommend them.
Seller
6th Dec 2024 (7 weeks ago)
K Goodchild
I’ve been with Bennett Holmes for several years and would thoroughly recommend them. They are proactive, efficient, helpful and pleasant to deal with. Having dealt with other (larger) letting agents the comparison is astounding and we feel in much safer hands with the Bennett Holmes team.
Landlord
5th Dec 2024 (7 weeks ago)
mda00rs
The best estate agency I have ever felt with, very professional and quick to response and find solution to problems. can not recommend highly enough.
5th Dec 2024 (7 weeks ago)
S Bennett
Bennett Holmes provided a great, professional service from finding my current tenants to getting my rent payments to me on time. I will be staying with them for this and any future tenancies
Landlord
5th Dec 2024 (7 weeks ago)
D KERRIGAN
My Partner and Myself embarked on the process of Letting a Residential Property.
Jason was recommended to us....And we have been very satisfied with the kind and professionally manner in which he patiently explained all of the necessary requirements and procedures that need to be followed...!!!.
Advertisements and Viewings quickly took place, together with the necessary validation of the prospective Tenant's.
We were delighted that the whole procedure went smoothly, and, with regular communication received from Jason and his Office to keep us abreast of developments. Within a week of going online Tenant's deemed to be suitable were found...and were able to quickly move into the property.
Thank you Jason and Colleague's for ensuring that we had a Professional and Smooth experience with yourselves in securing Tenant's for our property.
We would highly recommend yourselves.
Merry Christmas to You All...
Landlord
5th Dec 2024 (7 weeks ago)
V Couvelard
I had a great experience with Bennett Holmes selling my house. They were pro-active, understanding and very professional/knowledgeable.
They really did make the process as stressless as possible.
Seller
24th Oct 2024 (13 weeks ago)
P 0102
Best agency to relay on as they have supported me throughout my stay
Tenant
19th Oct 2024 (14 weeks ago)
G Ashley
Bennett’s recently dealt with my mother in law’s sale. Very attentive agents, they couldn’t do enough to help us. Thank you to everyone that helped.
Seller
15th Oct 2024 (15 weeks ago)
H jama
I cannot thank them enough for their incredible support and dedication. They have been truly amazing throughout the entire process of helping me secure a tenancy. Without their help, I don't know how I would have managed. Their professionalism, efficiency, and constant support made the experience so much easier, and I’m so grateful to have worked with such a reliable team. I highly recommend them to anyone in need of housing assistance – they are simply the best. Thank you again for everything.
Tenant
19th Sep 2024 (18 weeks ago)
I Ashley
I needed an Estate Agent in order to sell my mother’s house. From the day I walked into Bennett Holmes I have been impressed and thoroughly delighted with the service they have given me. Jason, Andreia, Sophie and the team have been great and are a credit to the profession.
At all times I have received a professional service from what can only be described as friendly, respectful and responsive staff who I can honestly say, due to a few issues I have had, go above and beyond requirements and what would be expected to solve and provide solutions.
I look at reviews when I choose a company to work for me, and the ones on here with less than 5 stars need to look at their own conduct and expectations as they seem to contribute to the score themselves.
You honestly could not find a better company to do business with and I thoroughly recommend the Bennett Holmes Team, they are brilliant and I will always be grateful for their support!
Seller
1st Sep 2024 (21 weeks ago)
Anonymous Homeseller
Bennett Holmes had an excellent knowledge of the local area, valuing the property accurately, and brought a steady stream of viewings which were handled professionally and led to a sale in just a few weeks. The team were friendly and supportive throughout. I was very pleased with the service and would recommend them to anyone in the area.
Seller
30th Jul 2024 (5 mo. ago)
S G
staff were unwilling to help with our needs and when confronted on the phone that they seemed unwilling to help, the gentleman was very standoffish, kept interrupting me/talking over me when i was trying to explain myself and was extremely rude. worst estate agents ive had the displeasure of dealing with.
30th Jul 2024 (5 mo. ago)
S KHAN
Just wasting time Bennett homes with 30 nonsense questions after 2 week saying landlord not accept you. not recommended ????
Tenant
27th Jul 2024 (5 mo. ago)
S Bradley
The team at Bennett Homes have been fantastic and very professional.
Sophie Rose Walker was amazing and patient from the onset of trying to sell my Aunts house in Northolt - no will and lots of headache waiting for probate!!! But thank you Sophie so much. Especially since we live in Australia - time differences and the long wait and several potential buyers. And a big thanks to Andreia Achiricesei who took over. Andrea was fabulous and helpful and kept us up to date at all times. I truly thank you guys for mammoth effort, patience and just being brilliant. Much kudos ????????
Sandy Bradley
Seller
24th May 2024 (8 mo. ago)
M Wilson
Bennett Holmes have secured two new sets of tenants for me during the last five months, the team have worked diligently to find the right tenants. I am very happy with the service received.
Landlord
2nd May 2024 (8 mo. ago)
P Loganathan
We have been letting our house through Bennett Holmes for nearly 2 years now and currently got a new tenant for another 1 year too. Throughout the time, Jason and his team helped us from advertising the property to finding a tenant. They also ensured a smooth transaction between checking-out an old tenant and checking-in a new tenant without any gaps in the tenancy periods, by keeping us informed at every step. Highly recommend them!
Landlord
4th Apr 2024 (9 mo. ago)
A Beecha
Very Professional company. I have been with Bennett Holmes for quite some time now and they have made the process very smooth for me. I would definitely recommend them !!
4th Apr 2024 (9 mo. ago)
D Higham
Bennett Holmes were brilliant, seeing us through our turbulent house sale. Great support and dedication from Sophie and Andreia, thanks so much!
Seller
16th Mar 2024 (10 mo. ago)
Zaveri
The agency is not genuine they do not have the ability to sell the property, the property they show is derelict, and the way they display it on the website is fake. False advertisement.
6th Feb 2024 (11 mo. ago)
H Ariyanayagam
Date of this review 08.12.2023. Property (maisonette) sold above asking price in 9 days with current market offer period of some 13-16 weeks. Very professional, friendly. Initially more expensive than larger local chain. Showed potential customers around on our behalf. Initial asking price was competitive as confirmed by the other agency but being local, I chose BH. Would recommend. BH sales team are to recommended. Fees are well worth it.
Seller
8th Dec 2023 (1 year ago)
Anonymous Homeseller
I did meet an agent from a larger branch network after meeting Jason who is partner in BH. He was friendly, courteous, knowledgeable and professional which led me to choose BH for both its closeness to the property, its locality (16 years) even though they were the more expensive initially. The sale within 2 weeks at above asking price in a weak market displays its knowledge of the local market, negotiation and the dedication of its sales team to achieving the best result for the seller. Full 11.5/10. Well done. Well worth the investment / fees payable.
Seller
8th Dec 2023 (1 year ago)
A noaks
Professional service, friendly, respectful and responsive staff go above and beyond requirements to solve and provide solutions. They are highly recommended.
16th Nov 2023 (1 year ago)
L Tai
This People are Scammers Do not BUY or let house from them. They will take your deposit and never give it back. Stay Away from SCAMMERS JASON, STACEY all are scammer
Update: I have submitted the report for your false claims to the Deposit Scheme. These people planned it with the inventory checker that the checkout report should show the damages so I can not get the money back they tried it very well but I had the proofs that had been submitted to the Deposit Scheme. They are the Scammers they and the landlord both try their best not to give the deposit back. People should be aware of your scams. Let me talk about your character when you guys need rent every month and deposit everything is fine but once you move out of the house they will be the rudest person in the world. Because they know once we move out we can not do anything.
Tenant
9th Nov 2023 (1 year ago)
K Entwistle
I have used Bennett Holmes for many years and the team are exceptional! I would highly recommend them to anyone thinking of letting or selling a property. They are efficient, reliable and go above and beyond to help. Thanks for all your hard work.
7th Nov 2023 (1 year ago)
N Patel
Jason and team have provided me the best service over the last 10 years. As a landlord, I’m very pleased with the rigour, professionalism and practical approach Bennett Holmes takes to managing lettings. All my tenants over years have equally been very happy with the service they have received. I would highly recommend Jason and team!
Landlord
31st Oct 2023 (1 year ago)
J Vlogs
Best in class and very professional in their service.
16th Oct 2023 (1 year ago)
I radut
Very friendly staff , professional and willing to help in accommodating everyone in regards with their requirements
11th Oct 2023 (1 year ago)
A Achiricesei
They are great!!!
11th Oct 2023 (1 year ago)
P Macwan
The agent and landlord are fraud people. Please do not buy a house from them
Buyer
10th Oct 2023 (1 year ago)
M pattanayak
The Agents and Landlord are Scammers they do not give deposit back. Do not buy or let house from them.
10th Oct 2023 (1 year ago)
P brijesh
Worst service !!!
10th Oct 2023 (1 year ago)
J parmar
Worst company ever, they don't return deposits and give irrelevant excuses. Worst experience
10th Oct 2023 (1 year ago)
S Mohd
Worst letting company ever they scam and do not give deposit back.
Tenant
10th Oct 2023 (1 year ago)
P patel
Worst letting Agent…. Do not trust them they are Scammers.. they do not give deposit back.
Tenant
10th Oct 2023 (1 year ago)
T Patel
Worst Letting company!! Do not trust them. They are scammers…
Tenant
10th Oct 2023 (1 year ago)
E Art
I am a landlady. I have been a landlady for 25 years and I have finally found 'the one'. Bennett Holmes was recommened to me by a builder after my rental property had been trashed yet again by the tenan. The tennants told me they had called the agent but they had not responded. Bennett Holmes are helpful, intelligent, family owned and really responsive to me and the tenants. I know I can relax and trust them. They have actaully instpected the property, actaully reported on the issues, actually provided solutions, done the things they need to do without having to be asked, chased and they have done them well. I am relieved and happy to be with them. I recommend for both tennants and landlords
Landlord
22nd Sep 2023 (1 year ago)
Anonymous Landlord
Hi I moved to Bennett Holmes (as a landlord) after a bad experience with another agent. They were recommended to me as the ' only one I would use'. The experience has been fantastic. I have been liasing with the owner Jason Holmes, he is intelligent, helpful and the service has been excellent. I was stressed all the time with the old agent. Now I am happy as a clam. I am very impressed and happy and I am sure the tennants will be too.
Landlord
22nd Sep 2023 (1 year ago)
D Savage
The company and the landlords here are scamming people. Do not buy or rent any house from these people.
19th Sep 2023 (1 year ago)
Anonymous Homeseller
I had 1 viewing in 6 weeks. I had to contact the ombudsman as they had not even put up a for sale sign. I then was allowed multi agency and had more viewing from the second agent in the first week than I did in the whole time I was with the
Seller
28th Aug 2023 (1 year ago)
nathan
I don't have enough great words to say about Bennett Holmes and especially Sophie who steered a very difficult purchase and was the biggest reason it got through. I massively appreciate how communicative, transparent and helpful she was in getting everything through the door when faced with all the difficulties. A clear asset to the company and knows what she's talking about!!!!
Buyer
21st Jul 2023 (1 year ago)
D Coles
Efficient, reliable and helpful service provided. Always quick to respond, and able to offer advice, guidance and support, which we required as our last move was over 40 years ago. Would definitely recommend Sophie, who is extremely approachable, nothing was too much trouble, with a positive can do attitude. Many thanks Sophie and team in your help to secure our next home.
Buyer
26th Jun 2023 (1 year ago)
M Murtagh
We have just sold our property with Bennett Holmes and we are delighted with the outcome. Sophie and the team worked extremely hard in a challenging market to get the sale through for us and we very much appreciated the efforts put in to keep us informed at every step of the way.
Seller
17th May 2023 (1 year ago)
M grunwald
Excellent service, which made the sale straightforward and trouble free. Local knowledge, And specific Sophie was very helpful. Many thanks.
Looking forward to do more business.
Seller
2nd May 2023 (1 year ago)
M bakaj
The best Estate Agent in the area. We bought the house through Bennetts Holmes 12 years ago and sold it through them again with the same consistent high standards, easy, good value and excellent costumer service provided throughout the process, achieved full asking within a week on the market, so pleased we made the right decision choosing Bennetts Holmes. HIGHLY RECOMMENDED.
Sophie was fantastic from the beginning, she made our choice so easy and the whole process was handled perfect throughout, also we were recommended a choice of local solicitors which we are glad to did go with the recommended one.
Big thank you to Sophie & the Team. Best Wishes
Seller
2nd May 2023 (1 year ago)
K cendlewaki
Professional service. Everything always on time, very friendly team. We highly recommend this real estate agency..
22nd Mar 2023 (1 year ago)
I Cheema
We had a fantastic experience working with "Bennett Holmes" in the process of purchasing flat
Sophie was fantastic and went the extra mile to ensure everything was smooth for us. She was very approchable with professional services and
tremendous help throughout the process. Would definitely recommend to anyone who's looking to buy or sale a property.
Buyer
6th Mar 2023 (1 year ago)
N Varma
I initially met with four agents. Sophie was by far the most prepared, informative, offered the lowest commission & proposed a highest sale price. The team were well organised and kept me up to date throughout the process of selling my property. I highly recommend the team at Bennet Holmes and will definitely use them again!!
Seller
26th Dec 2022 (2 years ago)
B Ghimire
We had a fantastic experience working with "Bennett Holmes" in the process of purchasing our house .
Sophie was fantastic and went the extra mile to ensure everything was smooth for us. She was very approchable with professional services and
tremendous help throughout the process. Would definitely recommend to anyone who's looking to buy or sale a property.
Buyer
22nd Dec 2022 (2 years ago)
G Devine
Excellent service, which made the sale straightforward and trouble free. Local knowledge, including getting a plumber to shut down the water and heating systems for the cold weather, was very helpful. Many thanks.
Seller
21st Dec 2022 (2 years ago)
M N
Very pleased with the services provided by Bennet Holmes. Sophie and her team are professional and very friendly. Would like to thank her and Aneta for helping us sell and find a new property.
Seller
19th Dec 2022 (2 years ago)
H Champaneri
Bennett Holmes take the Industry Benchmark to another level. Excellence for service, speed in response, thorough and the most ethically driven team. Thank you Jason and team for your many years of superb support to me. Great teams are built by great leadership, Jason you epitomise this at first hand. Thank you for your first-class service for my recent search. Best wishes.
7th Dec 2022 (2 years ago)
N Jones
Very experience professional and trust worthy, will definitely use them again if needed.
26th Nov 2022 (2 years ago)
E Bargery
Dealt with Jason Bennett who I found helpful and efficient
23rd Nov 2022 (2 years ago)
R Heta
We had a fantastic experience working with "Bennett Holmes" in the process of purchasing and selling our house . Sophie deserves all the praise in the world, went above and beyond and singlehandedly saved our house purchase from falling through due to a difficult seller and lacklustre conveyancing firm. She was fantastic and went the extra mile to ensure everything was smooth for us. Super professional services and tremendous help throughout the process. Would definitely recommend to anyone who's looking to buy or sale a property.
Seller
10th Oct 2022 (2 years ago)
G Pirfo
Jason and his team at Bennett Holmes have been helping me rent my property for a number of years now.
I couldn’t and wouldn’t want to go anywhere else. Professional, knowledgeable and always available at the end of the line when you need them. This year was a particularly stressful year and I couldn’t have managed without Stacey & Megan too. Thank you again.
Landlord
28th Sep 2022 (2 years ago)
M Aujeley
SOPHIE.. YOUR ATTITUDE AND UNPROFESSIONALISM WILL NOT BE TOLERATED - if you or your colleagues cannot be respectful, then you need to find a job that doesnt require you talking to customers
24th Sep 2022 (2 years ago)
A Anonimous
I don’t advice one to rent from them , they don’t return the deposit
Tenant
10th Aug 2022 (2 years ago)
S Souza
Sophie at Bennett Holmes is so professional and excellent.
Sophie informed me of every step of my referencing and helped us all the way through.
If you want something flawless ,look no back ,Sophie at Bennett Holmes is the way to go .God bless .
Savio and Agneiszka
11th Jul 2022 (2 years ago)
N A
Spoke to Vanessa regarding a rental property and was awaiting a call back for further details. Chased it up twice and later learnt I was given inaccurate info regarding the eligibility criteria of the property. Overall very unprofessional and will not be dealing with again.
5th Jul 2022 (2 years ago)
Anonymous Home Buyer
Buying my first home seemed such a daunting prospect, but Sophie was so helpful and supportive and it really was a positive experience. Anytime we ask she always explains and update us the progress . Thanks Sophie. Also the staff who shows me to view the house was very friendly and explains me all the enquires. Thanks to her.
I highly recommend this agent.
Buyer
26th Jun 2022 (2 years ago)
B Danilczyk
Excellent service, quick answer for mails , always helpful!!!
30th May 2022 (2 years ago)
P thompson
Our first meeting with Sophie from Bennet Holmes was enough to convince us not to look elsewhere for agents to handle the sale of our much loved family home. Sophie was extremely well informed, arriving with detailed market comparisons as well as being very professional, warm and friendly, Sophie's positive manner carried on throughout the whole process, which went extremely smoothly, as she found us a buyer almost immediately. We are extremely grateful to Sophie for her hard work to make the sale go as well as it did.
29th May 2022 (2 years ago)
Anonymous Homeseller
I am very pleased with the work of Bennett Holmes in marketing and selling my property
Seller
17th Feb 2022 (2 years ago)
R Bisong
In Sophie Rose Walker we found a fantastic estate agent who was really helpful in the sale of our property. Sophie was responsive, always available to explain/clarify things and provide us with the best possible advice. Our overall experience of Bennett Holmes was excellent.
Seller
12th Oct 2021 (3 years ago)
Y stroud
From start to finish our experience with Sophie at Bennett Holmes in Northolt was first class. Sophie was very Professional, Friendly and extremely helpful, she kept us informed every step of the way through our house sale and was always on hand should we need any advise. She kept us regularly updated on progress with excellent communication. I highly recommend Sophie and Bennett Holmes Northolt.
Thank you Sophie and team.
Seller
3rd Oct 2021 (3 years ago)
R Assadian
I have been a customer of Bennett Holmes for a number of years, and could whole-heartedly vouch for them. They have helped me with renting out and selling my flat which I have found them with integrity and honesty - something rare in the industry. I found them responsive and knowledgeable, and level with me throughout this time. I wish them the best.
Seller
1st Oct 2021 (3 years ago)
P hamilton
Sold my house through Bennett’s after a previous sale fell through with another local agent. Sophie was extremely professional, always returned emails and calls and was always on top of the sale. Highly recommended, excellent service!
Seller
30th Sep 2021 (3 years ago)
S Thompson
I have been really impressed with the services offered by Sophie and her team. You hear so many negative stories about estate agents but I can honestly say they were brilliant.
Sophie kept us in the loop the whole time. Always replied to emails immediately. I would highly recommend them
15th Sep 2021 (3 years ago)
g
This is definitely a joke of an Estate Agency, I have never felt to so embarrassed for a business before. Unprofessional and unbothered staff that claim to call you but never do. Don’t waste your time here to be honest , there are plenty of other great agencies. Very unprofessional setting which you can see for yourself if you go to the Agency located in Northolt.
28th Jun 2021 (3 years ago)
D nap
Scammers, take the deposit to keep the house, then ask for endless papers to verification till the point you give up renting, then they go to the next victim, with some external verification company, I found another agency and took few days all the verification process that didn't ask for any money to keep the house until the affordability checks get done, is understandable that is a scamming company as much as they can. Avoid at all costs!
Tenant
21st Apr 2021 (3 years ago)
J Pacey
Having previously rented my property out through Bennett Holmes, I chose them as a sole agent for the sale of my property recently. Sophie and the team were extremely professional, competent and always willing to go the extra mile. They worked tirelessly to achieve a quick sale with the best price for my property. Whether renting, buying or selling, I highly recommend using Bennett Holmes.
Seller
28th Jan 2021 (3 years ago)
E Richards
I would like to recommend Sophie at Bennett Holmes in Oldfield Circus who professionally valued, marketed and sold our property with a few weeks, there were a few hiccups along the way but that was not through the Estate Agents fault, with due respect, unfortunately, our current situation had a lot to do with it. Sophie worked so hard to get a buyer within days and succeeded in then through determination and was always keeping in touch with progress.
Thank you again Sophie and not to forget the rest of the team at Oldfield Circus branch.
Take care all xx
Seller
27th Jan 2021 (3 years ago)
J Bennett
I would like to say that Bennet Holmes Northolt has been a positive experience for me in this stressful time of trying to sell my property. The representative Sophie Rose Walker has been an absolute star and was very supportive and highly professional from start to finish with this process I truly believe it wouldn't have been possible if it wasn't for her professional attitude and calm nature she was always available and when she was busy she would return my call or email and was reassuring with the process. I would recommend this service to anyone using Bennet Holmes Northolt.
Seller
18th Dec 2020 (4 years ago)
B Singh
Poorly dealt with from start to finish. Unprofessional “staff” who do not follow through and drop the ball at key stages. Would avoid using this establishment at all costs.
17th Dec 2020 (4 years ago)
C c
Absolutely awful agency.2 years ago i try to rent with them and they ignore me and now i try again because my landrod send the property where i live now and they ignore me again.the lady that answer at the phone just close it and let me without information.bad agency.very bad.bad staff and agents.i was inside the office and they trate me with ignorance.
2nd Nov 2020 (4 years ago)
P Townsend
Sophie Rose Walker sold my late father's home at the end of January the professional standards were outstanding and the property was sold fairly quickly. I was keeped in the loop with all matters of the sale. Thank you Sophie.
Seller
19th Feb 2020 (4 years ago)
B McLean
Our experience with Sophie at Bennett Holmes couldn't have been better and we could tell from the outset that we were in good hands. Sophie found us our buyers just ten days after we went on the market, and throughout the sale progression, she regularly kept us informed and was friendly, proactive and courteous. Thanks to Sophie and everyone in the Bennett Holmes team, highly recommended.
Seller
2nd Feb 2020 (4 years ago)
G Weerasinghe
My experience with Bennett Holmes has been that they are professional and go over and above what they are required to do. My tenants had damaged the property quite a bit and Sophie took over finding me a cleaner, builder, clearance guy and sorted out everything. Boiler wasn't working Jason went over and sorted it out.
Throughout the time the property was on the market she kept me informed of progress. I never once had to chase for an update.
It has been such a positive experience and I would not hesitate to recommend her and this agency to others. Thank you Sophie you made a very overwhelming situation so much easier for me
Landlord
7th Jan 2020 (5 years ago)
T Cook
Selling for older family member we asked for a Saturday valuation which was sorted same day. Very professional and Sophie then took forward keeping us updated every step of the way. The care in managing all parties was immense and all in a positive way. A stressful process was made all the more easier with the fantastic support of Bennett Holmes. Thanks so very much.
Seller
27th Dec 2019 (5 years ago)
Z Qureshi
Went through Bennett Holmes to both buy and sell our property and had a very positive experience each time. Sophie kept us up to date at all times and was always available to talk. I would definitely use them again to look for our next property.
Seller
7th Jul 2019 (5 years ago)
B Murphy
To the whole team
Just wanted to say thank you for all your help.
29th Apr 2019 (5 years ago)
E Harandi
I both let and sold a property through Bennett Holmes and found the team to be extremely well-informed, efficient and professional in marketing, management and problem resolution. Dean and Jason were always available and willing to offer practical advice and assistance with all aspects of property management and Katie, Mathew, Sophie and Stacey were all friendly and completer-finishers in the tasks they would undertake to do.
In my view Bennett Holmes offer an excellent service that I highly recommend.
Seller
15th Apr 2019 (5 years ago)
E Chambers
I put my house on the market with Bennett Holmes Northolt branch within two weeks we had a buyer. I cannot thank and praise Mathew Williams enough for all the help and support he gave us , I would highly recommend any one selling in the Northolt area to use this estate agents .
Seller
2nd Apr 2019 (5 years ago)
Anon
Please do not ever use this estate agent, they were absolutely awful in our search for a house. Avoid Matthew Williams at all costs, he is friendly at first but then he only follows the money and doesnt give a monkeys about you personally.
He needs to learn about customer service and treating people with respect, regardless of how "useless" he considers them in his sales. He also lied to us regularly throughout the process so listen carefully to what he says, he will do anything to make a sale.
Buyer
21st Mar 2019 (5 years ago)
N OBrien
Katie Brier, of the Northolt branch, gives excellent service & cannot be recommended too highly. She is enthusiastic & sends regular progress reports. I asked 3 agents for probate valuations. Katie Brier was the first to respond. We live 120 miles away from the flat to be sold. Katie found a locksmith to change the locks & will have the electricity meter read on completion. As so often happens, 2 buyers dropped out. Katie quickly found a third, who has now exchanged contracts. The second buyer's solicitors had done much work before that buyer offered a much reduced price just before exchange of contracts was due. Katie suggested to the third buyer that it would be quicker & cheaper for him to use the previous solicitors. This saved a lot of time. Katie has taken the load off our shoulders & pursued matters to a successful conclusion.
Seller
11th Feb 2019 (5 years ago)
A Adholla
AVOID AT ALL COSTS!!
All nice and well when your in one of the properties that they get you in and your paying your bills on time and keeping it all nice and clean...however, woe is the day you move out! They will make up all lies to keep ALL of your deposit. They worked closely together with the landlord to work this shambles together.
They didn't turn up for check out on the day. Also, they didn't inform me of any issues (but evidently quickly spoke to the landlord to concoct a scam). Only found out of an alleged issue with returning the deposit 5 days after checkout when I chased them up. Apparently the property was not 'clean.' Which is totally false. We even left a good flat screen TV and new microwave for the new tenants out the goodness of our heart and we are now being charge for that! Also, for items that was already in the property when we ourselves moved in.
Apparently it costs £1800 to clean a property which is left undeniably SPOTLESS!
Do you and your family a favor and avoid these rouge traders!
*UPDATE*
By your response you are further proving that you are not only complicit in the landlords scam to draw not £1800, but now £3800 based off the micky mouse inventory you all have invented but you are TOTALLY UNPROFESSIONAL and unskilled in handing complaints...
I have not given you permission to copy and paste a report that is addressed to the tenant and landlord on a public platform. I'm not sure if your GDPR officer will approve of this breach...However, you have just shown your professionalism to the public.
Lastly, if you know as you have privately confessed to myself, the landlord is totally acting immoral and greedy. You have also stated the home just needs a professional clean costing around £300, why will Bennett Homes happily represent the landlord again, who is going to inevitably going to do the same unlawful rent increases, charging for issues that was there from the beginning (which you said you agree with me on) and have tied to tell him not to do so, why are you happily representing him to get new tenants in, 5 days after we move out?...One answer, money.
You are complicit and willing accomplices of dodgy landlords at the very least and have offered no solution to this issue but have made every attempt to wash your hands of it.
Tenant
4th Oct 2018 (6 years ago)
J Sahni
Utterly unprofessional lot. They confirmed a viewing for a property on sale with us on 14th October 2017 in Hayes. I travelled from Liverpool with family to view the property. A lady from Bennett Holmes was outside the property saying she does not have the keys to the property. We waited there for over 2 hours and then told, sorry can not view as no keys available. How can they confirm a viewing without keys. I do not recommend this company to both landlords and buyer/renters as they are unprofessional, and unapologetic time wasters.
16th Oct 2017 (7 years ago)
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