All through this has been a great experience. From day one the service was fantastic and even before the property was advertised I had viewings booked from previous enquiries to Brian Cox about properties in the area.... Read more
Seller
2nd Feb 2025 (8 days ago)
M M
This letting agency has been nothing but a headache. We entrusted them with selling our property and expected them to handle matters professionally, but they failed miserably. They repeatedly delayed important tasks, gave us vague answers, and often didn’t bother responding to queries.
Their lack of communication and effort made an already stressful process far worse. It’s clear they’re not interested in providing proper support or doing the job they’re paid for. Avoid at all costs if you want things done right!... Read more
Seller
11th Jan 2025 (30 days ago)
L Furlik
Hi. Big thank you to Rachel. She was a very helpful, friendly.... Read more
16th Dec 2024 (8 weeks ago)
U Phelan
Jeff at Brian Cox provided me with sound, practical guidance and advice with the sale of my property. Discussing the timing of when to put it on the market and a realistic sales guide price backed up by stats helped me make the right decision. Jeff and his team provided support and good communication throughout the process. Thanks Jeff!... Read more
Seller
21st Nov 2024 (12 weeks ago)
H Miyanger
The management team is thoroughly helpful, we rented a flat in Harrow and without fail the team sorted any issues raised. Caroline was our main contact and she was always proactive and resourceful. Can't thank them enough.... Read more
Tenant
19th Nov 2024 (12 weeks ago)
C Abraham
I received excellent support from Phil to buy my 1st home. He was very helping and supportive throughout the process.... Read more
Buyer
6th Nov 2024 (14 weeks ago)
M Mabel
We used Brian Cox when selling my mum’s house. She’d never had to move before and was anxious, but Jeff the manager was very supportive and helpful. There was no pressure, we were kept informed at all stages and ultimately the house sold at a good price within 3 months. All staff I spoke to were professional and quick to respond. I’d like to personally thank Jeff and Brian Cox Estate Agents for making the process easy for my mum, and for me.... Read more
Seller
3rd Nov 2024 (14 weeks ago)
C Groves
Was looking for a property in Northolt and dealt with Phil
He was very professional and helpful and couldn’t do enough to look after us. I would highly recommend your agency
Thanks
Cathy... Read more
29th Oct 2024 (15 weeks ago)
The team at Brian Cox were always very professional and proactive and helpful.... Read more
Seller
28th Oct 2024 (15 weeks ago)
K Rakovska
Trustworthy, hard working, dedicated, excellent guidance throughout, would definitely recommend using Brian Cox for services.... Read more
26th Oct 2024 (15 weeks ago)
The sale process is still on so far by the grace of God Almighty is going on well.
Thanks
Nimitein Blackduke... Read more
Seller
23rd Sep 2024 (20 weeks ago)
A Wlki
**Avoid Brian Cox at all costs.**
Our experience with them was truly disappointing. Despite informing them that we had recently suffered property loss and were dealing with a life-threatening surgery, one of their staff members called us and rudely insisted that we needed to move out immediately. This was followed by a series of impersonal, back-and-forth emails demanding that we vacate the property as soon as possible, due to the end of our contract.
There was no support from their side in helping us find a new place to live. Thankfully, we found a fantastic agency, Kearns, who made the entire process smooth and stress-free.
I can confidently say, avoid Brian Cox at all costs.... Read more
Tenant
2nd Sep 2024 (23 weeks ago)
Anonymous Homeseller
Not a great process at the best of times, made worse... Read more
Seller
31st Jul 2024 (6 mo. ago)
MALGORZATA
Very poor communication with the agents
If you want to maximise the period of buying or selling a house and waste your time then use this agency.
The level of communication and process updating is very poor
Compared to other agencies, it's the worst I've ever used. If you don't want to waste your time and extend the formalities better not to use them... Read more
13th Jun 2024 (7 mo. ago)
no problems no fuss from start... Read more
Seller
16th Apr 2024 (9 mo. ago)
C John
The whole experience with Brian Cox has been a positive one. I received a professional yet personal service that could not be faulted. I couldn't have been happier with the service I received. Other agents could learn a lesson or 3 from Brian Cox. Thank you all.... Read more
22nd Mar 2024 (10 mo. ago)
S Staunton
I completed my house sale yesterday - my estate agent Jeff 0Sullivan was amazing. I have lived in the same house for over 30 years and he walked me through every step of the process - helped me understand what needed to happen and when, helped me with the paperwork - recommend people to me when I needed them - such as skip hire - scrap metal removal etc and responded with patience and kindness throughout the sale.
He had to deal with my anxiety, concerns and tears along the way and even my family joke what will I do without Jeff in my life now that the sale is completed. I cannot recommend him highly enough.... Read more
Seller
16th Mar 2024 (10 mo. ago)
The Northolt team are professional, polite, responsive and efficient.
With their support, I managed to obtain an offer on my property within two weeks and they continue to provide excellent guidance as I work towards exchange of contracts.... Read more
Seller
26th Feb 2024 (11 mo. ago)
R 68
Walking time I take Bridge it's coming motor way Road
I like to walk every day for my health and well-being. One of my favorite routes is to cross the bridge that connects the city with the countryside. It's always busy with cars and trucks, but I don't mind the noise. I enjoy watching the different vehicles and imagining where they are going. Sometimes I see a familiar one and wave to the driver. The bridge is a good place to observe the contrast between the urban and rural life.... Read more
13th Feb 2024 (11 mo. ago)
Service so far has been exceptional. Very professional operation. They get on with the job in hand and only contact you when necessary, which works for me.... Read more
Seller
1st Jan 2024 (1 year ago)
S c
Hopeless... Read more
1st Dec 2023 (1 year ago)
P 88
Without doubt the most proactive Estate Agents in the area. We have brought two properties and sold one over the last 10 years, whilst living in the area. Highly recommend using Brian Cox as they are the most responsive and attentive when buying and selling property. Well done to Jeff and his team ! keep up the good work !... Read more
Seller
28th Nov 2023 (1 year ago)
D Griffiths
We couldn't have picked a better Estate Agent to sell our house. Jeff and his team were beyond helpful. Nothing was too much trouble. Always willing to answer our many questions. They are truly professional, friendly and extremely knowledgeable in their field. They kept us informed of all the viewings and results thereafter. They never once turned up without advising us first. An exceptional service . We would have no hesitation whatsoever in recommending Jeff and his wonderful team.... Read more
Seller
4th Oct 2023 (1 year ago)
N Carthew
I cannot recommend Jeff Sullivan at Brian Cox Northolt branch enough. He has gone above and beyond to help me with the sale of a 3 bed bungalow.
His advice and guidance has been invaluable. Nothing has been too much trouble. He is responsive and great at keeping me informed at every stage.
He has made great recommendations of suppliers from solicitors, clearance companies and removal services.
Highly recommend... Read more
Seller
27th Jul 2023 (1 year ago)
V Geisha
Couldn’t have give the team at Brian Cox a better review. They were so helpful in helping me sell my flat in a record 4(!) days!
The team was very switched on, and have identified a list of potential buyers they could call even before the adverts were up. They were very helpful during the long transaction process too.
I would highly recommend using Brian Cox when you are buying or selling properties in the Northolt area.... Read more
Seller
17th Jul 2023 (1 year ago)
S watson
Fantastic service, I would highly recommend Jeff & team at Brian Cox... Read more
17th Jun 2023 (1 year ago)
S Patel
Worst service ever. I’d a conversation with the MD of this company regarding the new property as I’d a bad experience of one of their colleague regarding the property. Few days back I’ve submitted again query regarding property and no one is responding. Worst estate agent ever. Never choose this one. There are so many estate agents that are so nice and it was my bad that I was trying to contact you.... Read more
15th Jun 2023 (1 year ago)
J Clark
Strongly recommend Jeff and his team. Efficient and professional, special mention also to Shanelle who kept me updated all through the process. Thank you!... Read more
19th May 2023 (1 year ago)
M Brand
Jeff and the team sold my mothers house very efficiently. Nothing was too much trouble. They were on the ball in chasing people on my behalf. A thoroughly professional service.... Read more
Seller
17th Apr 2023 (1 year ago)
T Rumsey
We’ve recently completed on the sale of my property through Brian Cox Estate Agents and I have to say I was blown away with the sales experience I received from Philip. He has a friendly but professional approach and we felt truly taken care of, we were always able to reach him and kept us updated throughout the sale. Thank you!... Read more
Seller
21st Mar 2023 (1 year ago)
K Lewis
I can’t thank Jeff and the team enough for all of the help on my recent house purchase. They made the process so easy and helped with all of my questions.
I would 100% recommend Jeff and team. Thank you!... Read more
Buyer
9th Nov 2022 (2 years ago)
A Keane
The Northolt office were highly professional and helped me throughout my purchase. In particular I would like to thank James for his patience and understanding in what was a very stressful time, his mannerism and professional approach was second to none.... Read more
Buyer
8th Nov 2022 (2 years ago)
L Hall
We recently bought a property through Jeff at Brian Cox and the service he provided us was second to none. Jeff was always at the end of the phone with regular updates and to answer any queries we had. We couldn’t have asked for more. The transaction went through as smooth as can be too.
I would not hesitate to use Jeff and Brian Cox again and have urged my friends and family to contact them in any future property purchases. Thank you once again.... Read more
Buyer
8th Nov 2022 (2 years ago)
A Roche
Jeff and the team were an absolute pleasure to work with whilst completing the purchase of my first home. Couldn’t recommend them enough.... Read more
Buyer
8th Nov 2022 (2 years ago)
N Incledon
I would highly recommend Brian Cox Estate agents, fantastic customer service, very efficient and always available to answer any questions I had. A special thank you to James and Jeff for your professionalism and making our buying process so seemless. James in particular was extremely helpful and proactive in updating me along the process. He went above and beyond to ensure all my questions were answered which I very much appreciate.... Read more
Buyer
8th Nov 2022 (2 years ago)
L Murtazova
We used Brian Cox to sell our flat and can definitely say we had an amazing experience!
The sale fell through multiple times due to problems with banks, so they actually sold it three times!
Jeff and his team were professional, always available and extremely helpful with advice and know-how.
Overall very pleased with the service and after having a terrible experience with our previous agents (Laurence Rand - avoid!) they were a breath of fresh air and a very helpful partner on our side.
Would definitely recommend!... Read more
Seller
4th Nov 2022 (2 years ago)
S Weston
5 star service and sold my house for well over asking price and dealt with everything so well. We are so happy to be moving house and a lot is down to Jeff and the team at Brian cox. Got me a handful of buyers, all over asking price and helped me decide which one to go with. Was at the end of the phone and emails every time I called or emailed which is so important to me. Rapid response to everything we needed. Class!!
I literally had 3 other agents to pick from and know I made the right choice. Thanks Jeff and everyone at Brian Cox. Great service and we just put my mother in laws house for sale and it’s with Jeff and the team of Brian cox... Read more
Seller
25th Oct 2022 (2 years ago)
C Lawrence
Professional estate agents. Got the best price for my late parent's property. Good at communicating information. I personally would recommend them and I would use them again.... Read more
Seller
28th Sep 2022 (2 years ago)
J Kinson
Very smooth experience, Jeff was very helpful and professional... Read more
16th Aug 2022 (2 years ago)
L Clements
Phil and James did a fantastic job assisting in the sale of my property. There were a few challenges during the process and they both intervened to help get the sale over the line. I’d happily recommend Brian Cox, Northolt.... Read more
29th Jun 2022 (2 years ago)
H fraser
Jeff was not only efficient and professional he gently ’held my hand’ throughout the whole process which I really needed.
He knows his stuff and gave me a valuation over the phone (which I thought was optimistic) and when he visited he said maybe it would go above the asking price, I’m pleased to say he was proved right.
Thank you Jeff, I hope they are paying you well, you deserve it!... Read more
30th Apr 2022 (2 years ago)
G Murray
Great service. Very efficient and helpful. Always a pleasure to deal with.... Read more
4th Apr 2022 (2 years ago)
D Parker
I thoroughly recommend Jeff O'Sullivan and all the team at Brian Cox. Communication was excellent and they worked hard to secure my sale and at times went above and beyond my expectations. Some of their actions being after exchange and doing all they could to make what everyone regards as a stressful process so much easier. I don't have another property to sell in their area but if I did I wouldnt hesitate to use Brian Cox again. Thank you all!... Read more
4th Mar 2022 (2 years ago)
A Mosawi
Ill simplify this, one of my best decisions to sell through this estate agent, dealing with James and mostly Jeff was a pleasant experience, very professional and friendly always to the point, updated frequently and chased all sides.
All in All ????... Read more
18th Feb 2022 (2 years ago)
L Jernberg-Collins
Unprofessional. Entered our home for a viewing without permission or warning... Read more
6th Feb 2022 (3 years ago)
A Hassan
I cannot recommend Jeff Osullivan and his team enough! They went above and beyond to sell my house. From start to finish the service was exceptional. We had three estate agents value our house and Brian Cox was the highest by £20,000 and they sold above asking price. Again I will recommend you to all my family and friends!! Thank you.... Read more
4th Feb 2022 (3 years ago)
M Billal
They do cheat on sellers, as i put an offer above asking price, they never presented that offer to the seller and property is under offer on less price than what i offered. Must be selling to some where they get benefit. There should make the process transparent!... Read more
18th Jan 2022 (3 years ago)
T Symonds
We recently sold our house through Brian Cox, and I cannot recommend Jeff and his team more highly. Not only did they get us a great price, and sold our house very quickly, but throughout the sales process they were incredibly responsive, helpful and professional to help get the sale over the line. Estate agents tend to have a bad reputation, but Brian Cox certainly didn't fit that that stereotype, and I wouldn't hesitate to use them again in the future.... Read more
13th Dec 2021 (3 years ago)
N Duke
happy with the service I received from these estate agents, from Jeff (branch manager) in particular. They were very quick to find me an alternative cash buyer when my first buyer pulled out.
They were professional, helpful and communicative at all times.
Thank you... Read more
1st Nov 2021 (3 years ago)
S Tubby
Tricky sale of parents' flat which was exacerbated by an ongoing leak which the Landlord struggled to address. Jeff, Orlagh and the team stuck with it and provided guidance throughout the unavoidably long process. All the team were knowledgeable, courteous and supportive.... Read more
18th Oct 2021 (3 years ago)
A iasmin
Very unprofessional, they promised to take out a property from market as my price was accepted by owner, after they increased the price, second time I received a brochure with a price for another property, after a few days they've emailed me an increased price. At some point I was insisting with phone calls, they didn't bothered to answer. Totally not recommend.... Read more
13th Jul 2021 (3 years ago)
A A
I would have no hesitation in recommending Jeff and his team at Brian Cox to those wishing to sell their property. They recently sold a property on my behalf and I found them really easy to deal with and totally professional.... Read more
5th Jul 2021 (3 years ago)
C Richards
Jeff O' Sullivan a very professional, people friendly down to earth estate agent. I highly recommend Jeff & Orla at Brian Cox.... Read more
30th Jun 2021 (3 years ago)
H Rose
The service we recieved from Brian Cox was amazing, there was excellent communitcation from the beginning of our journey all the way through to the end... Read more
30th Jun 2021 (3 years ago)
P seroczynski
Very good service and great people... Read more
12th May 2021 (3 years ago)
K Lloyd
I have been in contact with Phillip, he is efficient and polite and he had a cheerful tone! Great customer service!... Read more
10th May 2021 (3 years ago)
M bhutta
Since putting the house on the market with you guys and to the completion it has been a great experience. Job well done!!!... Read more
7th May 2021 (3 years ago)
Cleyenne
Would work with them again, they were fast and professional.... Read more
12th Apr 2021 (3 years ago)
D Sumbler
Jeff, the branch manager at the Northolt office, has been instrumental in our move to the Northolt region. It would not have been achievable without his proactiveness, relentless support, and regular follow ups (sometimes multiple times a day!) with the solicitor and seller over the past 8 months. We highly recommend Jeff and Brian Cox as an estate agent.... Read more
11th Apr 2021 (3 years ago)
K patel
Great Service in spite of Covid constraints.... Read more
8th Apr 2021 (3 years ago)
P Akhtar
Fantastic service through out my buying and selling process. I was in a complicated chain process and Brian Cox, especially Phil went over and above to help ensure sale went through smooth. Brian Cox is an agent you can trust. You will certainly be in good hands. I cannot recommend them enough.... Read more
28th Mar 2021 (3 years ago)
K Wollington
I cannot praise the service that Jeff and the team provided highly enough. From the accurate, honest valuation through to the completion of the sale, everything was handled calmly and professionally.
I wouldn't hesitate to recommend them to my friends or family. Great job.... Read more
24th Mar 2021 (3 years ago)
G Scardigno
Outright awful! Careless, misleading and wholly incompetent agent we had the misfortune to deal with... Read more
20th Mar 2021 (3 years ago)
C Quinnell
Jeff and Orla were absolutely FANTASTIC. We put our house on the market during July 2020 during the midst of the pandemic. All social distancing measures and respect was always shown during viewings of our home. Our home was sold within 2 weeks of being on the market. We did not find a property to purchase until late October. Both Jeff and Orla have kept us fully informed and has kept us fully updated during the whole process. We have been so impressed with the service provided that my parents have now put their property on the market and is now sold subject to contract.... Read more
17th Mar 2021 (3 years ago)
J Ryan
We have just had a bad year but putting my father in laws house to sell with Brian Cox was made smooth and trouble free. We were able to let them get on with it while we were able to get everything else sorted out. Excellent service. Jeff was exceptional. Thanks Jeff for your support and calmness.... Read more
11th Feb 2021 (3 years ago)
L Kenward
Lots of good properties... Read more
1st Nov 2020 (4 years ago)
N Light
Just as it should be.... Thanks... Read more
27th Oct 2020 (4 years ago)
A D
I would like to express my appreciation and heartfelt thanks to Northolt branch. The branch Manager Jeff, he is very calm and incredibly helpful. Always responded promptly to any queries I raised. Staffs are very friendly and professional. Very pleased with Olla. Anyone looking for a perfect agent use Brian Cox Northolt, I HIGHLY RECOMMEND THEM.... Read more
23rd Oct 2020 (4 years ago)
J Lewis
Highly professional Estate Agents! The best in the area. Great communication every step of the way and always on the other end of the phone to answer any questions. Would highly recommend... Read more
25th Sep 2020 (4 years ago)
BA
An extremely pleasant and stress free experience of selling and buying. Many hurdles on they way but top marks to Jeff in the calm and professional way he dealt with all situations. Honest and a very helpful person - a real asset for the owners of Brian Cox. Absolutely delighted with the end result and highly recommend. Thank u team Northolt.... Read more
22nd Sep 2020 (4 years ago)
R Cotton
when we decide to move we approached it with a great deal of apprehension.We need not have worried ,it was the best decision i could have made putting the sale of our property in the hands of Jeff.
He was a total professional, honest,calm, and reassuring even dealing with a stress head like me.
summing up the commission was worth every penny for such a professional service.
Highly recommended... Read more
21st Aug 2020 (4 years ago)
Really please with the service. They were really professional and helpful. Would use them again!... Read more
Seller
20th Aug 2020 (4 years ago)
excellent service very professional,and honest.
completely took the stress out of moving highly recommended.... Read more
Seller
20th Aug 2020 (4 years ago)
M Grun
Really nice service pleasure to do business with them... Read more
10th Jul 2020 (4 years ago)
They were amazing!... Read more
Seller
4th Mar 2020 (4 years ago)
T Hayes
Very unprofessional, rude all Branches of Brian Cox they called me to arrange appointment I booked with them. On the day of of appointment they said there’s no appointment book luckily I called before attending After several calls I found out they even did not have clue.
Waste my time not reliable.... Read more
3rd Mar 2020 (4 years ago)
B Carpio
Very dodgy I had a very bad experience. People working in this place are unprofessional and unreliable.... Read more
27th Jan 2020 (5 years ago)
Z P
Thank you for finding our home ????????... Read more
3rd Aug 2019 (5 years ago)
Magda
They have no currwnt home offers on the website to mislead people... Read more
17th Jul 2019 (5 years ago)
Artur

I made one of the best choices in my life in starting the cooperation with Brian Cox Estate Agents, Northolt Branch. All the employees of the branch were involved, meticulous and so very well prepared for their job. That said, the true real estate agent has definitely been the branch manager, Mr Jeff O’Sullivan. I want to spare a few good words here to emphasize his input and help in the sale of our house as well as the purchase of the new one. Jeff has vast industry experience and professional knowledge gained throughout the years of hard work and performance of his duties. He never lacks self-confidence and is not afraid to make unpopular decisions as long as he deems them beneficial to the client. He has always been well-organised and open to an exchange of opinions. He has this ease in establishing contacts and a very pleasant manner about himself which translates into a very positive perception that we, his partners and other clients have of him (which I have had a chance to notice myself, obviously). He is very open and smiley which makes winning people over very easy indeed, as proven with our example. All these attributes made it possible for him to accomplish our goals with such ease, obtain the desired sale price and finish the house sale within the deadline, which required a lot of effort and regularity. He is a manager who overseees the performance of all the tasks, some of which he carries out himself and some he delegates to others. It is only because of this that even the most elaborate endeavours can be accomplished successfully. Jeff is efficient in his actions, businesslike and to the point, at the same time being very convincing. He is also very punctual and meticulous and his communication skills are of the highest calibre. He is able to immediately and precisely determine the needs of his clients, including mine and my buyer. Jeff has always been at our disposal, kind and devoted to his duties. The correspondence with him was lightning-fast. He always replied to emails pretty much immediately or called back if he was not able to pick up the phone. At all times I have felt that his work was of the highest possible standard. He had solved even the most complicated problems and found solutions to them by assessing the associated risk and being able to see the advantages and possible losses. He has also advised us during the purchase of the new property, unselfishly working with third parties during the process. A trader like this is a true asset to any team. He is very efficient, at the same time endearing himself to his clients. He is able to remain patient and cold-blooded in business situations. I can honestly say that Jeff’s qualifications and personality predispose him to work in departments focused on client acquisition and building long-standing relationships. Jeff – you are a wonderful man. We can’t express our gratitude to you enough and I personally have felt during the last few months as if working with my own brother or father. Frankly, I could say that I have probably never worked with anyone as professional and businesslike on any platform before. One is simply not born a manager. I believe that long-term development, education and practice let you achieve so much more than innate but not perfected skills and talent. Jeff can serve as an example and I can wholeheartedly recommend him to his future clients. The same goes for his pleasant and hard-working personnel. I can congratulate the Brian Cox managing board and the supervisors on an employee as good and professional as Jeff.
Jeff, thank you for the whole 6 months. I could always count on you right from the first day until the last. You are a star!... Read more
2nd Apr 2019 (5 years ago)
P Garrod
Fantastic! As first time buyers we were in great hands. Jeff was very professional, kept us up to date and kept our conveyancing solicitors on their toes.... Read more
26th Jan 2019 (6 years ago)
B Kasper
The agent did not come to the appointment, he did not call. Very low level of professionalism.... Read more
21st Nov 2018 (6 years ago)
S auti
Worst estate agents in the market. I had three appointments booked in a row on 6th June 2018 at 3.00pm, 3.15pm & 3.30pm but no one was there at place to show property !!! I left my work early for these viewings, wasted my day !!! When I called them they don't bother !!!
Unprofessional and arrogant !!!... Read more
6th Jun 2018 (6 years ago)
M Ali
Very dodgy and unprofessional. Stay away... Read more
24th May 2018 (6 years ago)
Y A
DODGY PEOPLE ..DO NOT WASTE YOUR TIME WITH THEM. VERY DIS- HONEST. I WISH IF I COULD PUT LESS THAN A STAR... Read more
14th Dec 2017 (7 years ago)
Z h
good team...Jef is great!!!... Read more
25th Sep 2017 (7 years ago)
Excellent service... the best person to deal with was Jeff. Thank You... Read more
Seller
29th Aug 2017 (7 years ago)
Eric
Not actually run by the great physicist of our time, Professor Brian Cox.... Read more
19th Feb 2017 (7 years ago)
P Rahnama
I had a viewing for a property and I liked the place so I gave them an offer which was the asking price. The next working they someone called me from the office and asked me what do you think about the property it was like they don't keep my details and my offer.the next day I called them and gave them my details to see what happened to my offer and they booked my for viewing!!!! It was like they have no idea what they are doing. I gave them an offer of the asking price but they told me there is a higher offer than mine and vender wants more money and they refused to tell me the highest offer and they told me it's confidential!!!! I was like you asking for more money but you don't tell me how much is the highest offer? How should I know how much do I have to increase my offer £5, £500 or £5000 ... I said ok I don't want that place. It was very dodgy .... Read more
16th Mar 2015 (9 years ago)
R Ziegler
They are moving the viewing date on the viewing day! And after you got a day off your work you find out that you will need to take another one - at least... I cannot recommend such service to anyone.. beware... Read more
25th Feb 2014 (10 years ago)