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HouseWorth
© GetAgent Limited 2025
- Bettles, Miles & Holland
Bettles, Miles & Holland
15 Sea View Street, CLEETHORPES, DN35 8EU
"LOOKING for an ESTATE AGENT that goes that EXTRA MILE?. Then look no further. We are a traditional family run business dealing with SALES & LETTINGS with over 40 YEARS EXPERIENCE in the industry. Providing the best customer experience there is to offer is always our aim."
Opening hours
- Monday 9:00am - 5:00pm
- Tuesday 9:00am - 5:00pm
- Wednesday 9:00am - 5:00pm
- Thursday 9:00am - 5:00pm
- Friday 9:00am - 5:00pm
- Saturday 9:00am - 12:00pm
- Sunday Closed
View all details
Bettles, Miles & Holland Reviews (77)
Have you used this agent?
75%
6%
1%
3%
14%
All (77)
Seller (13)
Buyer (8)
Landlord (6)
Tenant (16)
General (34)
J Niels
Can not fault , lovely staff. More then highly recommend
5th May 2025 (6 weeks ago)
Anonymous Homeseller
Friendly staff, good communication
Seller
30th Apr 2025 (7 weeks ago)
P goodwin
We entrusted BMH estate agents with the sale of our late mother and fathers property in Humberston, and we can honestly say that everyone at BMH were very empathetic and caring with the difficult and emotional process in selling the family home.
The sale took longer than anticipated, this was down to external factors not directly related to our sale/buyers, and at no point would we have considered changing estate agents.
We would like to thank Nikki, Julie and Emma for being wonderful people and they are all very professional in their work (not just estate agents!)…
We had such a good relationship with them all that we still pop in to see them, even though the sale is complete.
We would highly recommend BMH, using a local smaller estate agent gives you a more personal experience..
Regard
Philippa and Christopher Goodwin
Seller
10th Apr 2025 (9 weeks ago)
M James
Friendly, helpful staff and a great reputation locally.
24th Feb 2025 (16 weeks ago)
R Fox
Would highly recommend this estate agent, the service was excellent from start to finish, sold houses before and the service from other estate agents was nowhere near as good as BMH.
Seller
5th Feb 2025 (19 weeks ago)
R Lynch
Lovely team who went above and beyond to help us secure our forever home. A pleasure to deal with and would highly recommend them.
Buyer
1st Feb 2025 (19 weeks ago)
G Connolly
Great service , fully informed at every stage , totally stress free sale .
Seller
30th Jan 2025 (19 weeks ago)
A Birsan
Very good experience with this agency we was their tenants for over 3 years, Always kind to us and every time we had a problem at the property they sent someone straight away to address it, I recommend this agency if you're after a place to rent in Grimsby or Cleethorpes.
Tenant
15th Jan 2025 (22 weeks ago)
L Sinclair
Fantastic people very helpful would highly recommend
12th Oct 2024 (8 mo. ago)
L burchell
I've had nothing but helpful kindness and willing people from BMH.they found me the best living accommodation I could ever need.nothing has been to much trouble.i would not hesitate to seriously recommend Bettle Miles And Holland to any one.
Tenant
11th Oct 2024 (8 mo. ago)
T Mcnaughton
I cannot thank the staff at BMH enough, Especially Lindsey!! They have been nothing but helpful through the whole process of me trying to rent a property. I cannot wait to move in! They definitely deserve a pay rise xx
Tenant
17th Sep 2024 (8 mo. ago)
N Dasilva
Fantastic lettings Department ..look after tenant ..all polite helpful understanding..highly recommend fab team ???? ???? ???? ???? ???? ????
Tenant
15th Jul 2024 (10 mo. ago)
C Stephenson
I've rented a property through BMH for around 5 years now and it's honestly the happiest and most settled I've felt.
The lettings team are friendly but professional and get things done quickly on the rare occasion that I do report any issues.
When visiting the property, I've always found BMH staff to be very polite and respectful. In places I've rented before (through other agents) you're made very aware of the fact that you dont own the house but with BMH I feel they really treat it as though it's the tenants home - which adds to that settled feeling I mentioned earlier.
Their communication is great too, whether it's notifying of tenancy inspections, arranging appointments or just answering general queries. The response is usually quick with clear, honest answers to any questions.
It was a while ago but i do remember their application process too and how straightforward it all was. From first viewing on 25th September it took just 3 weeks for application, referencing etc and by mid October I'd moved in. Really quick and simple.
In short I'd recommend this letting agent to anyone.
Tenant
26th Jun 2024 (11 mo. ago)
H Blessed
Was shown around a flea infested house.
Now, I am covered in bites as is my daughter.
There was also a dead bird on the top stair of the landing.
As there were other people viewing this property the same time as myself and one of them was a little girl she was also covered in fleas.
Had to spend money fumigating my car and home.
I phoned Bettles, who informed me that the fleas were the Landlords responsibility and not theirs.
This was unprofessional as they should have checked the property first.
They also informed me that a person has now put a holding deposit on the property and they have stopped viewing, depite the property still being available for viewings.
23rd Jun 2024 (11 mo. ago)
S ABDULAZIZ
I had enjoyed my stay at a property rented by BMH. During my stay at the property, BMH had continued to check on me and the property as part of the regular inspections carried out by BMH. BMH had also responded swiftly to any needed repair at the property. I am happy to have used BMH.
Tenant
6th Mar 2024 (1 year ago)
H Trigg
It was my first time selling a house, and from start to finish the team were very supportive, nothing was too much trouble for them. They answered all of my queries, supported with decision making and also helped with problem solving. It was a very personalised service and I felt very secure as a lone first time seller in the process.
A special thanks to Emma who went above and beyond each time.
Seller
21st Feb 2024 (1 year ago)
T Fowler
The whole team at BMH were amazing from initial valuation to completion of sale. Kept us advised and informed throughout including 2x aborted sales and chased solicitors from both buyer and vendor.
All contacts with many emails and phone calls were timely, well constructed, and courteous.
Value for money was spot on.
I would thoroughly recommend.
Seller
19th Feb 2024 (1 year ago)
S W
Recently bought a house via BMH as a first time buyer/complete novice when it came to anything property related and right from the start the team at BMH were so lovely and friendly. I met Nikki at the property and Emma and Julie over the phone and emails and they were all re-assuring, and happy to call around for me if things were moving too slowly. I couldn't even find one thing to criticise, they are that good at what they do. Thank you all so much! :)
Buyer
19th Feb 2024 (1 year ago)
A Pascoe
Lovely, happy team. Answered any questions quickly. Rang back when they said they would. Nothing seemed to much trouble. Would recommend them. Thank you.
19th Feb 2024 (1 year ago)
C Tams
The Ladies at BMH did a great job with selling my property and putting up with me from valuation to completion. The phone was always answered and queries dealt with efficiently. A great personal service.
Seller
15th Feb 2024 (1 year ago)
L Hill
The letting agents are very friendly and helpful
Landlord
8th Feb 2024 (1 year ago)
M Muress
I've been with BMH for nearly 5 years now. They have a fantastic team ! the girls cannot help enough! They are super attentive which reflects with via the maintenance of the properties. I would highly recommend BMH to anyone looking to buy or rent a property through:)
2nd Feb 2024 (1 year ago)
K Jones
Huge thank you to Nicola and Julie for my recent valuation on my property I really appreciate your time and expert advice. Can highly recommend these Estate Agents they were a pleasure to deal with great customer service a 5 star review from me thank you again.
29th Jan 2024 (1 year ago)
T Jackson
I would just like to thank Claire from rentals for her amazing support.
I have just rented a property through BMH and all thanks to Claire. Nothing was too much and she totally understands the individuals situations and believe me she went above and beyond in everyway.
Once again Thank you Claire, you was s star and I'm looking forward to my new home and new future.
Just a quick mention to Lindsay too who assisted. Thank you ladies so much
Tenant
28th Jan 2024 (1 year ago)
K Fisher
I have always had great communication, the ladies in the office are very helpful, always take the time to sort any issues I have. Nothing is ever to much trouble.
26th Jan 2024 (1 year ago)
J Bottomley
This lettings agent is an absolute farce. Degrading, dishonest and unprofessional from the start.
We asked to hold the property, they confirmed and instead let someone else view and turned us away when we travelled over 1 hour to hand our holding deposits in.
They then contacted us and said we could take it in. The agent Claire was extremely degrading from the start, a devastatingly poor face for the business and I’m sure will provide detrimental impacts.
The application process was quite frankly horrendous. They provided no assistance and couldn’t care less about the customer.
If you are a business person, or anyone with more than 1 bank account please don’t waste your time in applying. They claimed I have earnt a mere £154 per month, attaching just one bank account I pay one bill from. My other 3 bank accounts were completely irrelevant to them. Plus just over £300,000 revenue, with balance sheets and accounts to prove were irrelevant to them. They wouldn’t contact their application vendor. I would strongly advise you do not ask them for assistance or you will be abused and laughed at.
The other party to the house MET ALL FINANCIAL REQUIREMENTS yet claimed we did not. They are a complete fraud. If you question their ability to understand basic accounting, they create personal vendettas and present malicious falsehoods to the landlords.
Landlords and tenants, STRONGLY AVOID!!
Tenant
26th Jan 2024 (1 year ago)
N Hides
Brilliant service from the rental team, just moved into one of their rental properties. All out standing work done they promise to do before moving in. Stress free application
Thank you ????
Tenant
17th Jan 2024 (1 year ago)
P Ashmore
Have been using BMH for property rental from 2001 until December 2023 when we sold the property. Can't speak highly enough of the excellent service provided by both rental and sales teams. Brilliant help, support and advice over the years. Nothing too much of a problem.
Despite living 100+ miles away its been like having the great next-door neighbour, there to help with anything we needed. Always so kind and helpful. Thank you so much everyone.
Seller
16th Jan 2024 (1 year ago)
J P
Excellent service, friendly staff, always there to help if any questions.
13th Jan 2024 (1 year ago)
M Moor
As first time landlords the advice and support from BMH has been invaluable. Our point of contact, Lindsey is knowledgeable and helpful. Would recommend to other homeowners wanting to lease their property
Landlord
12th Jan 2024 (1 year ago)
K Nally
Very happy to recommend the team at BMH.They have been managing our two rental properties since 2006 and 2012.Everything is done fairly and efficiently with no fuss and in a friendly and sensible manner.We live a hundred miles away so having a team as trustworthy as BMH is a big comfort to us.
Landlord
11th Jan 2024 (1 year ago)
I Horler
Wonderful experience. Helpful and understanding. Always was able to help and kept informed of the process in our purchase.
Buyer
10th Jan 2024 (1 year ago)
L D
At the age of 70 I was dreading the idea of selling my property , but the support and expert advice I received from the staff at Bettles Miles & Holland was second to none they were reassuring and nothing was too much trouble ,I would highly recommend them.
Seller
10th Dec 2023 (1 year ago)
A Booth
I would highly recommend BMH estate agents. We recently sold my mother's flat when she moved into care and as we are not local they helped with issues that I would not normally expect an agent to do from finding us a firm to clear the furniture to assisting the buyer on several visits to the property. Always friendly and kept us informed of any issues. Our experience with BMH was excellent.
Seller
9th Dec 2023 (1 year ago)
K Cole
Great experience when buying and selling through them! Would recommend.
Thank you!
Seller
29th Sep 2023 (1 year ago)
V Vainiene
Best thing i can say about this agency is they do have a good telephone manner.
Trying to arrange a viewing they are not flexible around customers which obviously will make them loose good working tennants.
Ive enquired about the property that said no pets as i have one. I was not even given an option, not bothered to even enquire for me to see if landlord would be flexible as i was willing to put deposit down there and then. Instead i was told to call back if the property is still up in 2 weeks!!!
Clearly working people who has regular jobs and regular working hours are not aimed tenants for this agency.
Tenant
15th Aug 2023 (1 year ago)
C Fuller
Excellent company friendly and approachable, highly recommend thankyou ????
10th Aug 2023 (1 year ago)
J Borum
Very friendly and professional service.
8th Aug 2023 (1 year ago)
S Leggett
First class
18th Jun 2023 (1 year ago)
J Jaines
David and his team were amazing, very professional went above and beyond to help us.
26th Apr 2023 (2 years ago)
K Gladding
We have used BMH as our letting agents for the last 4 years. Throughout that time they have always been efficient and professional, yet the atmosphere has been cheerful and friendly. They also helped us move our properties on as we closed our business down. Nothing was ever too much.
We would thoroughly recommend them, and our only regret is that we did not find them earlier.
Landlord
28th Feb 2023 (2 years ago)
K Smith
Absolutely amazing experience working with the agents here. Can honestly say they made the buying of our first home the easiest and most stress free experience. They are very quick and efficient, they chased the solicitors on our behalf to ensure the sale was done as quick as possible for us to excitingly move into our new home. I would 100% recommend using them!!
Buyer
14th Jan 2023 (2 years ago)
J Lofthouse
Very helpful, lovely staff. Would definitely recommend ????
19th Dec 2022 (2 years ago)
S Smith
Bettles Miles and Holland were in constant contact throughout the sale of my mums house. Nothing was too much for the staff that worked there, Thank you so much x
Seller
4th Oct 2022 (2 years ago)
P Wood
I am so impressed with the whole team at BMH Estate agents , nothing too much trouble and have offered me great advice would recommend their services to all my friends and colleagues
4th Oct 2022 (2 years ago)
J Rutter
rude
8th Aug 2022 (2 years ago)
T Hughes
From our time meeting with the estate agent Mr Holland, at the property we have decided to buy from BMH, he was very understanding and helpful with information regarding the property. All staff from within the estate agents have been very thoughtful and supportive by email or by phone, always reply asap. Professional services provided both with care for the seller and us the buyer, they absolutely know how to run a business and protect both party's. Thank you everyone.
14th Jun 2022 (3 years ago)
G surfleet
Very helpful from start to finish would highly recommend
14th Jun 2022 (3 years ago)
H Andrews
Try booking a viewing, they don't ring back and talk to you absolute rubbish. Almost as if they don't want to sell a house. Also, terrible to rent a house with and once again,disgusting attitudes.
Update - I booked a viewing for a house for sale, not a rental. Its not that I feel that you've given us bad service, you simply have. I also will not disclose who I know from one of your rentals, but I've spoken to you directly and I know you have no respect for others, you spoke to me like I was absolute rubbish. Disgraceful.
30th Mar 2022 (3 years ago)
E Grigs
Very impressed with Mr Holland when showing my mum round potential properties, he took the time to listen to her needs and show her all the parts of the property to make an honest and informed decision. Mr Holland conducts his viewings with integrity and honesty. He is a pleasure to deal with, which is so refreshing in comparison to other agents.
24th Mar 2022 (3 years ago)
J Taylor
The website at first did not bring up the information I needed. Once I found the information it was clear and nicely presented.
17th Mar 2022 (3 years ago)
Z Walker
Never sort issues with property, lie saying they where never reported even tho they where, staff very rude and pester you the moment you say your moving, roof leaking on their property caused thousands of pounds worth of damage to furniture and items inside the property, and they think its funny!! Avoid this joke of a company!!!!!
Tenant
27th Feb 2022 (3 years ago)
L Ann
Rude, condescending and arrogant. A good idea would be to be polite when you answer the phone for a business, instead of being rude and angry sounding. Very arrogant people and leave their rentals in a mess.
Tenant
29th Jan 2022 (3 years ago)
K Ward
I would thoroughly recommend this company. Mr David Holland has been my family Estate Agent at BMH since 1994 and he has been consistently excellent since then and to this day. He goes above and beyond and is so knowledgeable. His team are lovely, so helpful and tell you any information you need to know without you having to ask. I am always impressed by their services and would never use anyone else.
19th Jan 2022 (3 years ago)
Anonymous Landlord
BMH started out a good agent for me. However once they tenanted my property with one of their own tenants they swung to obviously preferring the tenant. Unfortunately they encouraged the tenant to throw sanitary and baby wipes down the toilet and even after I unblocked multiple times , riddled the drains and cleared them. I requested the tenant to dispose of them in the bin, BMH informed me I was in the wrong and I should dig up the drain work. Their stance was it’s okay to throw sanitary and baby wipes down the toilet. And I have the emails to prove this. BMH did not carry out my wishes by using my preferred contractor - which cost me more money, they blatantly disregarded my instructions and did what was cheaper for the tenant. I have since stopped all business with them, the staff are snotty, un kind and unprofessional.
Landlord
2nd Dec 2021 (3 years ago)
P Cottam
Condescending staff and very poor interpersonal skills. I would deter anyone from renting with BMH if you'd like a happy , trouble-free tenancy.
Tenant
2nd Nov 2021 (3 years ago)
R Spencer
Really Good estate agents , every agent should be like these
31st Oct 2021 (3 years ago)
N Vickers
Very efficient and friendly staff can't wait to move in to my new home.
Buyer
3rd Sep 2021 (3 years ago)
M Brown
Always had our backs in minor disputes always friendly and understanding shame our new rental isn't with you guys. Thank you team BMH!
Tenant
6th Aug 2021 (3 years ago)
C Bingham
Just for browsing purposes
26th Jul 2021 (3 years ago)
L Farmery
I have to give an honest and objective review here for the lettings side. After getting the keys from the office, I should have been shown how everything in the flat works, and should have been explained the process for getting the internet etc. Although given an inventory, I feel more care could have been shown to me as a girl moving in a flat on her own, in regards to processes and how to work everything. When things soon went wrong, myself and my mum went to the office to complain. My mum was asked to leave the shop for being rude, when she wasn’t. She was just saying what was wrong and her thoughts. I had got overly irate with a member of staff which I apologised for, however the customer service team in general were very quick to say ‘it’s our responsibility’ before even hearing us out. Which is frustrating. Also there was passive aggressive digs and responses to points raised when I compared this to renting in Leeds: “well this is Cleethorpes”... etc. Not too impressed.
Tenant
3rd Jul 2021 (3 years ago)
G Allen
So nice to be spoken to in a proper way, each time a different person, so helpful in every way. The gentleman that showed use around the property was so nice, yes not many gentlemen around these day. Thank you to you all.
1st May 2021 (4 years ago)
Anonymous Homeseller
above and beond service, kept informed every step of the way i realy cant recomend enough. every member of staf is an absolute pleasure and highly knowlegable. Never any problems ony solutions nothing was to much for BMH.
Seller
23rd Mar 2021 (4 years ago)
R Frobisher
Absolutely awful to deal with on the rental side.unprofessional and not working in the interests of their clients.we had to do most of the work and compare before tenants and after photos of house.
Landlord
22nd Mar 2021 (4 years ago)
P keys
We recently bought a property marketed by BMH they were very professional, courteous and quick to provide answers to my many questions, always a nothing is too much trouble attitude hence 5 stars and highly recommended ????
Buyer
28th Feb 2021 (4 years ago)
L Trelfa
Very helpful staff who explained the sale process of the house we were interested in. They do all they can to protect everyone in these strange times.
Buyer
30th Dec 2020 (4 years ago)
S Cook
Excellent service
3rd Sep 2020 (4 years ago)
T Laver
The worst estate agents i have every had the pleasure of dealing with. Heard the rumours about not getting deposits back but i would have serious concern about anyone getting theres back if you rent from them.
3monthly house checks to make sure the rented house is fine then when you move out they give you a list of issues.
The list is endless is with these cowboys
Tenant
1st Jun 2020 (5 years ago)
M Hall
Very good staff fantastic
26th Feb 2020 (5 years ago)
E Scott
Bmh ripped me off they/prays on needy people, Mike Harris/ Hughes wants to call himself is just a greedy con man, hope you're kids see the real you eventually
27th Jan 2020 (5 years ago)
M Taylor
Nice people
31st Dec 2019 (5 years ago)
S Wood
Lovely people. Very helpful
13th Aug 2019 (5 years ago)
K Rulton
Have just purchased a property through BMH and I can highly recommend them. The personal service is second to none. They put in a lot of work to satisfy both the vendors and the buyers and all the staff are very friendly and efficient. I would not hesitate to use them again.
Buyer
7th Apr 2019 (6 years ago)
F (2020)
Family run business pleasure to do business with
25th Jan 2018 (7 years ago)
J Lamb
Great Estate Agents !
12th Jan 2018 (7 years ago)
J Cook
Great traditional estate agents how it should be which adds to the personal touch with the staff 2nd to none for being friendly and professional, couldn't ask for more ... highly recommended
25th Oct 2017 (7 years ago)
S Abbott
Estate agents often receive bad press, but this one is an exception to the rule. Family run business who go above and beyond to make home moving as painless as possible. Highly recommended.
23rd Nov 2015 (9 years ago)
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