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  1. Home
  2. Black Katz - Camden
Black Katz - Camden Logo

Black Katz - Camden

Opens tomorrow at 9:30am
69 Parkway Camden, NW1 7PP
Black Katz Camden are an estate agent in Finsbury. They mainly list properties in N7, NW1 and NW5. Over the last 6 months, they've listed 0 properties, with 8 currently on the market. They list properties for sale on Zoopla.

Opening hours

  • Monday 9:30am - 6:00pm
  • Tuesday 9:30am - 6:00pm
  • Wednesday 9:30am - 6:00pm
  • Thursday 9:30am - 6:00pm
  • Friday 9:30am - 6:00pm
  • Saturday 10:00am - 2:00pm
  • Sunday Closed
View all details

Black Katz - Camden Reviews (124)

Have you used this agent?
  1. 58% 5/5 Stars
    58%
  2. 8% 4/5 Stars
    8%
  3. 2% 3/5 Stars
    2%
  4. 5% 2/5 Stars
    5%
  5. 27% 1/5 Stars
    27%
All (124)
Seller (1)
Buyer (1)
Landlord (22)
Tenant (47)
General (53)

K Isyunanda

5/5 Stars
Black Katz is a very organised and helpful property agent, with various selections of advertised properties in a wide array of options. On a personal note, Hugh is very friendly and helpful!... Read more
20th Aug 2024 (25 weeks ago)

A hill

5/5 Stars
Hugh was very helpful and accommodating. I don’t have anything bad to say about my experience. Hugh made the whole process very seamless and easy to find the perfect flat.... Read more
7th Aug 2024 (6 mo. ago)

N Sellathurai

5/5 Stars
Amazing Lettings Agency would highly recommend. And thanks to Daanyaal Anwar you were especially great... Read more
Landlord
7th Aug 2024 (6 mo. ago)

Junaid

5/5 Stars
Amazing customer service , would definitely recommend to anyone on the search for a property , very helpful and guided me through the process with ease !... Read more
7th Aug 2024 (6 mo. ago)

B YE

1/5 Stars
Truly bad experience, as a tenant who seeking for a place. They will behave friendly and active until you make the deposit. And you will never get ur deposit back even they break the contract.... Read more
Tenant
7th Aug 2024 (6 mo. ago)

J Smith

1/5 Stars
Really bad experience. The staff blatantly lied to us and were passive-aggressive towards us after we raised our concerns. They promised us things then once we moved into the property those things weren’t done. Leaving us with dirty mattresses, damp bedrooms and broken plug sockets.... Read more
Tenant
30th Jul 2024 (6 mo. ago)

T Bowyer

1/5 Stars
Sadly I am unable to give zero! Dreadful company, really bad experience. Do not use them!!... Read more
8th Feb 2024 (1 year ago)

J Stephenson

1/5 Stars
£75 for a reference letter lol... Read more
15th Nov 2023 (1 year ago)

Seraphim

1/5 Stars
Truly awful. They will do nothing for you as a tenant whatsoever. They will give you a rotten, mice infested property (big time infested:), with a DEBT on electricity key meter, but pretend like they knew nothing about it. You’ve been warned…. I recommend paying a bit more for a nice property with a more professional and respected agency. But if you enjoy drama, cheapskate landlords, problems need fixing for months on end, leaks unresolved for 4-5 months on end, and non existent customer service, please do go for Black Katz, you'll love them then!... Read more
Tenant
22nd Sep 2023 (1 year ago)

E Popescu

1/5 Stars
I would give zero stars but it's not available the option. Still unfinished business with them but it looks like the zero stars is the right amount they deserve. Only cared of the money but didn't care of sorting any mould problem in the property I lived. Now they are coming up to me to give them back mouldy and broken curtains. More to say but it's too long. I agree with any other people that gave 1 star. Absolutely rubbish! Do not use this agency. They don't care! I wrote this for me not for Black Katz. Who understands me will do. Black Katz you lost your lives just give up, change job! Ps to answer to their reply. There was mould in that house since I moved back in 2019 and before me leaving I'm told I have to pay money to get it cleaned, after I already cleaned as much as I could. Of course 2 months before leaving the house what else do you want to do if after 4 years you didn't care. What you want to show me you care at the end. Of they write something to save themselves. Who dealt with this agency knows what's the deal. Bye... Read more
Tenant
12th Sep 2023 (1 year ago)

S Ashton

2/5 Stars
Unhelpful.... Read more
7th Aug 2023 (1 year ago)

A Gauger

1/5 Stars
Very rude and defensive on the phone when enquiring about three flats on RightMove (none of which were actually available, one of them had been added the same day). Red flag.... Read more
30th Jun 2023 (1 year ago)

G Bristow

5/5 Stars
Lots of help and managed to get us the perfect place in budget even with the really busy market in London.... Read more
5th May 2023 (1 year ago)

S Sebaratnam

1/5 Stars
We have been left with no hot water for a while now. Our boiler was flagged at the start of our tenancy as being old. After continuous reminders and emails and calls we still haven't been provided with a new boiler, and are still left to shower in cold water. Their excuse was that its been hectic. Hot water is a right and the Tenant agreement states that no hot water should be treated as an emergency. We are beyond engraged with the service provided by black katz. Do not use this agency.... Read more
Tenant
3rd May 2023 (1 year ago)

T Blog

1/5 Stars
Bad agency. Stay away from them!! They'll rip you off on checkout as they work with an old employee to run their scam... Read more
25th Apr 2023 (1 year ago)

AJ

5/5 Stars
Nice people and super helpful, Lauren was the best !... Read more
17th Apr 2023 (1 year ago)

M ahmad

5/5 Stars
I've dealt with a number of sales/letting agents in the Camden area during my time of renting out a flat. I can hand on heart honestly say Black Katz would be the ones I would give any repeat business to based on their professionalism and ease with making the matter stress free. It was always a pleasure speaking with Zia and his team at Black Katz, they are still in business for this very reason.... Read more
Landlord
28th Feb 2023 (1 year ago)

B Fabbri

1/5 Stars
Like many people have said, terrible agency. Every problem we have takes ages to get sorted and it's insanely frustrating. Been now 4 days with a broken boiler, no heating and no hot water for 4 days, it's -5 degrees outside. I have to chase for an update and all I get is "I'm working on it". They do not comply with the Landlord and Tenant Act 1985 which states that a broken boiler is an emergency and it has to be fixed within 24 hours. Going to get professional advice now and see what happens. Ridiculous.... Read more
Tenant
18th Jan 2023 (2 years ago)

G Edwards

2/5 Stars
Incredibly average service, reluctance to help with maintenance issues after reporting having issues using their system. Renewal agent refused to take calls and made an error in our contract after having written agreement which resulted in us being forced out early, no explanation or apology, just avoidance of talking about the issue from their side. Also, a very high charge in regards to cleaning when moving out compared to other estate agents I have used previously. Would not recommend to others.... Read more
Tenant
11th Jan 2023 (2 years ago)

F Heath

1/5 Stars
Worst lettings agency in London!!! Don’t use them if you’re a first time renting student. They pass the book on every problem. We have lived with our shower leaking into the kitchen for 4 months and everytime the engineer has come they do nothing. The previous tenants moved in with the same problem and they lived here for 2 years. The same problem for 2 1/2 years. Management are rude and they are unprofessional.... Read more
Tenant
2nd Dec 2022 (2 years ago)

F kirton

5/5 Stars
Black Katz Camden were great!! It is only now we are dealing with other estate agents that I realise how efficient and competent they are. Will was friendly and replied to all our queries super fast. Would recommend 100000% Thanks Will!!... Read more
30th Nov 2022 (2 years ago)

O Amin

5/5 Stars
Great experience with Dani and Zia at Black Katz as usual. They rent my flats quickly and efficiently. Good tenants and great communication is why I let my flats with BK.... Read more
Landlord
28th Nov 2022 (2 years ago)

T Tola

5/5 Stars
Thank you for the 5-star service. You exceeded our expectations with the time you spent on viewing and finding the right tenant. We look forward working with you for a forcible future.... Read more
Landlord
24th Nov 2022 (2 years ago)

A Makhija

5/5 Stars
Had a seamless process while finding house with Black Katz. Amazing and polite staff. Special thanks to Zia, Danny and Lauren for taking care of all my requirements and managing it so well!! By far the Best Letting agents in town! Cheers!... Read more
Landlord
1st Sep 2022 (2 years ago)

J Marseille

1/5 Stars
By far the worst agency in the world , very unprofessional , if I could I will give a zero star .... Read more
22nd Aug 2022 (2 years ago)

Z H

1/5 Stars
Unprofessional & Rude Estate Agents. Stay away!... Read more
11th Aug 2022 (2 years ago)

G alakija

5/5 Stars
Great place, efficient and accommodating agents. Thanks Danny.... Read more
4th Aug 2022 (2 years ago)

S Sloane

5/5 Stars
Excellent service, Top class tenants, very reliable. Ask for Zia, very experienced, knows his stuff. You will definitely find what your looking for.... Read more
8th Jun 2022 (2 years ago)

R Mansbridge

4/5 Stars
We have dealt with Zia (from the Camden branch) for around 15 years. He along with his great Team have never let us down & let our Properties with what seems amazing ease. We would not hesitate in recommending them to any other Managing Agents.... Read more
6th Jun 2022 (2 years ago)

A Samuel

1/5 Stars
Extremely rude agents. They are very nice in the beginning until you have signed the papers. After that they disappear when you need them. I am now at the end of tenancy and black katz agents are literally bothering me 3 months prior the end of contract to arrange viewings when they should not contact me before 2 months prior the end of tenancy. Agent was very aggressive on phone call. I wouldn't recommend this agency to anyone, they are super unprofessional.... Read more
24th May 2022 (2 years ago)

D Headley

2/5 Stars
Dodgy listings, which are mysteriously taken when you call within 24hrs of the listing being put up.... Read more
2nd May 2022 (2 years ago)

R Zorro

1/5 Stars
The worst agency ever !!! Took your money and never bother with returning your deposit back !!! Don’t go with them ever !... Read more
21st Apr 2022 (2 years ago)

K christou

5/5 Stars
I have just let a property from black katz, through Dani in particular. I was impressed with his professionalism and he was very helpful throughout the process. He made the procedure very easy and straight forward. Through the letting process I also talk to Marlena and Zia who were very helpful as well. I am sure that the first impression I got from the people of black katz will continue to be this good.... Read more
Landlord
23rd Feb 2022 (2 years ago)

A Karski

5/5 Stars
Quick to respond, found us our apartment in a very competitive rental market. Dani, Lauren, and Zia helped us along the way. Would recommend!... Read more
Tenant
22nd Feb 2022 (2 years ago)

L taskirdi

1/5 Stars
By far the least helpful and communicative agency I have looked into to find a flat. They have advertised and rented out a flat to me that was not habitable by letting the landlord paint over the problem. When contacted regarding the problems they said it is not their business and blocked me on lines of communication. Do no use this agency. Agents took weeks to sort basic tasks regarding documentation.... Read more
Tenant
8th Dec 2021 (3 years ago)

A Rizvi

1/5 Stars
Terrible terrible agency that I had the misfortune of renting from. As other reviews mention here, Rosie was the property manager for the place that we were renting as well, and was unresponsive for most times and it was so bad for us, that at one point we did not have any hot water in our bathroom for 23 days straight! Also at the end of the tenancy we got the deposit back after 5 weeks. Avoid avoid avoid at all costs.... Read more
Tenant
1st Dec 2021 (3 years ago)

A Fernandez

1/5 Stars
The worst agency that I have had so far in London, during the time that I have been in rent with them they have not bothered anything about the problems that I sent them that I had with the house, once the contract was finished, they have taken 3 months to give me the deposit, in which they have removed bugs from the house which I had informed them while I was in the house and they did not fix them... Read more
Tenant
18th Nov 2021 (3 years ago)

K Forouhesh

1/5 Stars
The worst agency i’ve ever dealt with, specially avoid Rosie. They did not arrange to pay back my deposit within 14 days after tenancy termination which even raised the landlord’s anger.... Read more
Tenant
23rd Oct 2021 (3 years ago)

L R.

5/5 Stars
I had arranged the viewing with Danny and everything was done smoothly and quick.... Read more
14th Oct 2021 (3 years ago)

S Edwards

1/5 Stars
Posting on behalf of my Friend, who rented through Black Katz. Terrible experience from start to finish, with numerous issues being left by Rosie, such as a hole in a ceiling, a living room door being left on its hinges and a kitchen light that trips whenever its turned on. Rosie also did not issues the relevant documents to my friend before the start of the tenancy and then claimed Rosie would never answer emails/phone calls and it took myself speaking to Cal and Dara, department head and finance manager, to get an answer back from Rosie on my friends deposit.... Read more
Tenant
12th Oct 2021 (3 years ago)

S J

3/5 Stars
Unresponsive and keep marketing properties when they've been taken.... Read more
29th Sep 2021 (3 years ago)

G G

1/5 Stars
Pathetic agency, refuses to even follow tenant legal protections - such as paying your deposit or giving 24 hours notice before wanting to enter the flat. One agent from here just barged in unnannounced like a burglar. AVOID them all, especially Rosie.... Read more
Tenant
14th Sep 2021 (3 years ago)

H sinden

1/5 Stars
Black Katz have, since the very early 2000s, consistently come with a personal warning of 'not even with a barge-pole' from a number of friends who have used them (spurious 'hard sell' initial manner, total absence of support beyond tenancies being signed including totally dropped contact for maintenance of flats above The Worlds End pub, duplicitous behaviour on exits of tenancy - all anecdotal to this review but on personally trusted authority and first hand witness). I have managed to avoid dealing with them directly until now. Unfortunately, a landlord we are now closing a tenancy with has instructed Black Katz as letting agents for securing new tenants, so my wife, my flatmate & I have had the extreme misfortune of having to entertain overly persistent phone contact (incl. refusal to take "no, that's not convenient" as an answer and rarely actually securing explicit approval for demanded times) for arrangement of viewings and then subsequent viewings themselves. This all came to a peak when an agent conducted a viewing (without a facemask) and overheard his clients asking our flatmate for his views on how the agents have been (he answered honestly, saying it's been neither comfortable or positive from Black Katz) and the agent instructed his clients to wait for him outside. They left and he then proceeded to try and reprimand our flatmate for voicing his opinion on the agency he works for. In our own home. As one might imagine, this turned ugly. On hearing our further details of the treatment we've received from his company, the agent swiftly switched his angle to saying that it wasn't him personally being complained about on all counts and therefore it didn't apply + that we were being unreasonable. He was *extremely* aggressive throughout. We complained to Black Katz central office that day [Friday], we only received a call later on Monday (Saturday being a working day for them) from one of their Directors who, amazingly, adopted almost precisely the same obtuse, aggressive & dismissive tone - at one point straight-up telling me that I'd missed an apology from him in the first few seconds of the call (that I still heavily dispute). An email swiftly followed from Natasha Eddy, featuring such classics as "I am sorry that you have felt the need to complain" (ie. 'sorry that you think we're wrong' / nothing even approaching an apology for what had happened), a report that the matter will be 'looked into' (ok, so what does that do for us?) and that they "fully adhere to the terms of the Tenancy Agreement" - an agreement I should point out that is only between us and the landlord, not Black Katz. On my assumption alone, this agency seem to pride themselves on an almost perversely brutal approach to customer service. Their agents are nothing short of impudent with anyone other than prospective new custom, their response to complaint feels a million miles away from conceding the prospect of error on their part. If you prefer 'go-getters' (who go and get only in the interests of the agency alone), then you'll probably love them, but then some people like being treated badly I guess. Do yourself a favour - search locally, peruse private ads or at worst develop a good working relationship with an independent estate agency that don't patronise people in the name of a quick conversion. If you still have time after that, check back for their reply to this review for one of two things - a 'pro-forma' copied blank statement response like the ones in the lowest rated reviews here or one that applies itself to points raised in this review with terse rebuttal & yet more passive-aggressive 'sorry, not sorry' back foot posturing. AVOID.... Read more
Tenant
3rd Aug 2021 (3 years ago)

N Sanchez

5/5 Stars
Professional, efficient and helpful. Leigh was brilliant during the flat viewing - enthusiastic and more than happy to both answer all our questions and explain the process to us. Zia was very efficient when it came to getting in touch with the landlady. Overall a really good experience.... Read more
1st Jun 2021 (3 years ago)

S gray

5/5 Stars
Black Katz were great to us throughout our tenancy and Amy in particular has dedicated a lot of her time to assisting us, communicating with us and the landlord for everything we needed and just been fantastic. Cannot recommend enough. Thank you for everything !... Read more
Tenant
14th May 2021 (3 years ago)

B Lesser

5/5 Stars
A really professional service. My flat was marketed straight away and viewings managed efficiently. The process was swift and seamless. Zia in particular was great. He advised me through each step to achieve the best result. I highly recommend Black Katz every time.... Read more
Seller
28th Apr 2021 (3 years ago)

T Metcalfe

5/5 Stars
Dealing with Dani & Zia from the letting team were great. They understood what we wanted & got exactly the result we wanted. The after letting process with Lauren from the letting management team was also excellent. Really helpful all round.... Read more
Landlord
28th Apr 2021 (3 years ago)

A lacey

5/5 Stars
Dani and the team were brilliant, they helped us find a great home. thank you!... Read more
Buyer
21st Apr 2021 (3 years ago)

H C.

5/5 Stars
Big thank you to Zia, Lauren and the team at Black Katz for letting my flat in Finsbury Park. Highly appreciate your continuous professionalism, trust and perseverance in finding great tenants (again)!... Read more
Landlord
6th Apr 2021 (3 years ago)

A Bartholomew

5/5 Stars
As a landlord, I have used Black Katz over a number of years and have always found them to be a very good agent. As an owner-managed business, Zia takes pride in his reputation and does a thorough job of vetting the tenant applicants and providing a high quality service and sensible advice. The photographs and marketing were also excellent and were far better than a competitive agent.... Read more
Landlord
3rd Apr 2021 (3 years ago)

E Ostrozlikova

5/5 Stars
Zia and the team at Black Katz have been very professional, responsive and efficient in finding our tenant very quickly under difficult circumstances and at a short notice. The whole move was completed in a week with regular updates and efficient communication. Can only recommend!... Read more
Landlord
1st Apr 2021 (3 years ago)

S B

5/5 Stars
Zia and team have been looking after my lettings for close to 20 years now. They’ve never let me down and the entire team have provided such personalised and attentive service that I’ve never had cause to look elsewhere. If you’re looking for honest, reliable agents that will deliver for you, look no further.... Read more
Landlord
22nd Feb 2021 (3 years ago)

D Estcourt

5/5 Stars
Johnny from Black Katz Lettings did a great job of keeping us informed of the progress of our application. In the space of just a few hours of contacting Johnny, he had arranged and taken us through a viewing and even helped us with placing an offer. Even though the offer wasn't successful, Johnny continued to send us with tailor made options and seek our feedback. I felt that Johnny was very much in to building a long term relationship with his clients and that gave me great confidence when dealing with Black Katz and the team. I highly recommend you talk to them and see for your self!... Read more
5th Feb 2021 (4 years ago)

B Colla

5/5 Stars
I wanted to vacate my flat before the end of my contract for personal reasons and the manager was really helpful and understood the situation. He tried to help me finding a solution that could suit both me and the landlord. Even if things didn't work out as expected (because the people who showed interest disappeared) he tried his best to help me and I really appreciated it.... Read more
Tenant
4th Feb 2021 (4 years ago)

? ???????

3/5 Stars
I've rent a flat that had a few issues which they should have checked and fixed before I move in, as the flat was already empty. Sometimes when you need to contact them about something you have to wait about a week just to get a reply.... Read more
Tenant
12th Oct 2020 (4 years ago)

L Valentine

1/5 Stars
Acceptable flat offerings, but pressured us to move in a month early - fine - but then the flat wasnt ready for human habitation. Terrible response times and no real support... Read more
6th Aug 2020 (4 years ago)

A Beaumont

4/5 Stars
Good opening rate for landlords if you are looking for a new letting agency... Read more
Landlord
3rd Jul 2020 (4 years ago)

F Vera

1/5 Stars
If I could not give any stars to the admin of this company I would. It’s been 37 days since we moved out and we haven’t yet received our deposit. We were never send pictures re our deductions until we asked for them and they general way of treating us Re our money has been horrible. Making us feel anxious and lost in the process. Avoid this agency like the plague. On another note crouch end brand were amazing. Especially Johnny.... Read more
Tenant
19th Nov 2019 (5 years ago)

L Souza

5/5 Stars
Amazing people... Read more
6th Nov 2019 (5 years ago)

D George

4/5 Stars
Good variety and good helpful info... Read more
3rd Oct 2019 (5 years ago)

M VL

1/5 Stars
If you are unfortunate enough to be using Black Katz, be prepared for endless frustration. Not sure whether it's due to stupidity or utter incompetence, most likely a seemingly synergistic combination. Having dealt with them for a year, can assure you that you may be left thinking they never finished a nursery-level education. Save yourself an aneurysm and find another estate agent, or at least utilise their somewhat more competent management team.... Read more
3rd Sep 2019 (5 years ago)

J Simaitis

5/5 Stars
I worked with Daniel for house viewings and putting down offers, and while our offer on a property did not reach an agreement with landlord I was very happy to have treated very well by Daniel and Black Katz - At no time did they play sales tricks and place pressure, and they were very patient with allowing me read through contracts and make decisions. I was very appreciative of their trustworthy service and would highly recommend them and Daniel.... Read more
31st Aug 2019 (5 years ago)

S Master

5/5 Stars
Gary was very helpful in finding our student flat. Everything was sorted out quickly and with ease. Would use them again!... Read more
Tenant
23rd Aug 2019 (5 years ago)

J Darby

5/5 Stars
I've had an excellent experience with the team at Black Katz in Camden. Gary was in regular communication to share potential flats and refine my requirements, providing candid overviews of properties as they came up, building a lot of trust with me. When we found a great flat he was extremely swift to get things locked down and moving forward. Lauren has been brilliant, liaising back and forth to collate all the information required in a very tight time frame. I've moved many times in the past 10 years in London, this has been the best experience I've had and would highly recommend Black Katz to anyone looking to let in London.... Read more
Tenant
13th Mar 2019 (5 years ago)

A Rahim

5/5 Stars
Black Katz have been our agent for about 25 years and the client service is impeccable. The team are very friendly, professional and responsive. I would highly recommend Zia and his team at Camden.... Read more
11th Mar 2019 (5 years ago)

G Smith

1/5 Stars
Unhelpful... Read more
18th Feb 2019 (5 years ago)

E Winters

5/5 Stars
Great experience with Amy. The flat we were originally looking at was let but she sent us an alternative very quickly and was flexible and helpful with viewing times.... Read more
5th Feb 2019 (6 years ago)

J Joy

5/5 Stars
I'm the landlady and I've worked with them for many years. Zia knows the market very well. He gives almost personalised service. He selects the right tenant who would be happy in my flat. He answers immediately when I have a question. His coworkers are also very professional and kind. I highly recommend them.... Read more
Landlord
2nd Feb 2019 (6 years ago)

P Surendran

5/5 Stars
Our experience with Black Katz has been absolutely amazing from the beginning. Dan has been extremely patient in showing us multiple properties until we found the one we liked. After agreeing on a property the communication with regards to contract, tenancy agreement etc has been very efficient. Zia and Morgan have been super helpful with every query that we've had. We would happily recommend their services to friends and family in the future.... Read more
Tenant
18th Dec 2018 (6 years ago)

Z Morgan

5/5 Stars
Found a place to live no problem with these guys, maybe a little pricey but we didn't have that much time to shop around all the options offered.... Read more
Tenant
6th Nov 2018 (6 years ago)

Anonymous Tenant

2/5 Stars
They were helpful when helping out woth contracts etc (ie before they were paid) but terrible after that. Never called us to tell us when viewings were cancelled (happened multiple times) and were uninterested in helping us when we couldnt get in touch with the landlord for our deposit.... Read more
Tenant
16th Sep 2018 (6 years ago)

C Stephens

5/5 Stars
Black Katz have always been reliable and professional in all of our dealings with them. We find their management team is efficient and trustworthy and we would be more than happy to recommend their services to all. Want to pay particular thanks to Cal for always going above and beyond.... Read more
Landlord
29th Aug 2018 (6 years ago)

Z Kakoulakis

5/5 Stars
Great service from start to end. Would highly recommend.... Read more
28th Aug 2018 (6 years ago)

S Randazzo

5/5 Stars
Had a great experience with Gary who helped us find our ideal flat.... Read more
7th Aug 2018 (6 years ago)

E Hollingsworth

5/5 Stars
Tried multiple agencies in the Camden area and in comparison with the others Black Katz was definitely the most straight forward. Charlie helped us find the right place within just a few days of contacting the agency- he was very friendly and helpful, making the process straightforward and simple, he was also very easily contactable and answered our questions very quickly. Charlie was an absolute pleasure and I would highly recommend him.... Read more
Tenant
20th Jun 2018 (6 years ago)

W Pallett

1/5 Stars
Black Katz have been extremely unhelpful and disorganised over the course of our letting with them. Originally, organising viewings and admin for us to get the house through them was incredibly difficult and having decided not to renew our contract, we have been forced to host viewings at 2 hours notice and have sat waiting for 45 minutes for what turned out to be a cancelled viewing. Regret using their service and won’t go through them again.... Read more
Tenant
17th May 2018 (6 years ago)

H Duggan

5/5 Stars
Wasn’t expecting such great service but I was pleasantly suprised. I’d recommend Charlie get a promotion and perhaps you get a branch up north.... Read more
12th May 2018 (6 years ago)

S Pritchett

5/5 Stars
A very big thank you to Charlie for helping me find my perfect flat. I couldn’t recommend Charlie from Blackkatz enough! Many thanks again.... Read more
Tenant
12th May 2018 (6 years ago)

P O

5/5 Stars
Great service as always to Sofia Barnett-King at Black Katz Management, ! Thanks as always for accomodating our requests so efficiently.... Read more
10th May 2018 (6 years ago)

D Chng

5/5 Stars
As an international student looking for a place to stay on a budget that is close to central London, I can safely say that Charlie and the Black Kats team has been nothing but kind and helpful and we signed a deal within 2 days of viewing and Charlie even drove us around to view all the flats that were available within our budget. Would definitely recommend a friend to this agency!... Read more
Tenant
21st Apr 2018 (6 years ago)

H Alderton

5/5 Stars
I cannot fault Black Katz - particularly Charlie. He has been brilliant from start to finish. Within 2 days of getting in contact, we had viewed the property and signed the deal. There was no hassle and he was upfront and honest. The deal we got was brilliant and I couldn't have asked for anything more. Charlie was helpful and friendly and has made the process very straightforward for us all! Definitely would recommend!... Read more
Tenant
21st Apr 2018 (6 years ago)

A Light

5/5 Stars
Great experience moving into the new flat with Dara as our point of contact from the initial offer and acceptance through to maintenance. Was always reachable and responsive to any queries within a day or two. Ensured our requests were met and nothing was too much trouble. Have rented through a few agents prior and Dara has by far been the most professional and helpful. Would definitely recommend.... Read more
Tenant
31st Mar 2018 (6 years ago)

S McAtear

5/5 Stars
Dara has been the property manager for our rental and she's been amazing- really friendly and quick to get back to us and sort out any problems! We need to move, but her being so friendly and efficient would have made us want to stay with black katz if we didn't.... Read more
Tenant
27th Mar 2018 (6 years ago)

F Valerio

5/5 Stars
Gary and Charlie are SUPER AMAZING and helpful. They seem to really care and enjoy their work, unlike most agencies! I'll certainly look for their advise when/if buying a house.... Read more
14th Mar 2018 (6 years ago)

A Y

5/5 Stars
I was really helped by Charlie when I had just arrived here and was searching for a place quickly. If there is someone I know that is looking for a place in the future, I would recommend him and black katz.... Read more
10th Mar 2018 (6 years ago)

M Fried

5/5 Stars
The Black Katz service was outstanding. Proactive, meticulous and client-focused at every stage, from initial contact to closing admin. Well done to the team, and special thanks to Danielle.... Read more
14th Feb 2018 (6 years ago)

B Marzidovsek

5/5 Stars
Absolutely blown away by Charlie! He made the whole painful and stressful process of flat hunting very quick and fun. He is extremely efficient, available at any time of the day and proactive. Living in different countries, I had to deal with many agents so far and I must say that dealing with Charlie was by far the best experience, an absolute pleasure and I highly recommend him. Exceptional service and simply a great guy that knows his job.... Read more
2nd Feb 2018 (7 years ago)

R Carranza

5/5 Stars
Great service and very professional! They told us everything we needed to know about the places they showed, and about the renting process. We've been living for about 6 months in that place and the landlord is always helpful with any doubt or issue we have.... Read more
Tenant
30th Jan 2018 (7 years ago)

J Pickard

4/5 Stars
We got a really nice flat through Black Katz. There have been a few problems with faulty electrics, radiators, boilers etc. The issues have mostly been fixed within a couple of days. On a couple of occasions it took a few weeks to get sorted but have all eventually been repaired to our satisfaction. Dara the current property manager is very friendly, efficient, and responsive. They also negotiated with the Landlord on our behalf to reduce a proposed rent increase.... Read more
Tenant
26th Jan 2018 (7 years ago)

R Corrie

5/5 Stars
I have used Black -Katz since 2005 with a number of properties. I think they get the right balance in both managing their Landlords and their Tenants. Pragmatic, efficient and professional in a market where there are a lot of operations that can let matters slip. Would highly recommend them.... Read more
Landlord
26th Jan 2018 (7 years ago)

D Kryuchkov

5/5 Stars
Had an awesome experience dealing with these guys, Caley was an absolute legend in helping me to find the right flat. Even though I ended up renting an apartment via another agency, I'd definitely recommend Black Katz and would go back to them again (hopefully not too soon!).... Read more
25th Jan 2018 (7 years ago)

Z Three

1/5 Stars
Shamelessly rude staff and will leave tenants to manage their properties... Read more
Tenant
25th Jan 2018 (7 years ago)

C Kingston

5/5 Stars
I have let my property with Black Katz for the past 10 years. They are always very friendly, Helpful and efficient, plus they always find a suitable tenant. I would not use anyone else. I fully recommend their service. Thanks Zia and Co... Read more
Landlord
18th Jan 2018 (7 years ago)

L Aloisi

1/5 Stars
One of the worst agencies I have every dealt with. Rude staff and dealing with landlords that do not keep their contract promises. Once the contract is signed they just leave you alone with the problems! I do not recommend renting from them...... Read more
Tenant
6th Dec 2017 (7 years ago)

M Thalanany

5/5 Stars
Thank you to the Camden Office (to Lauren in particular, and to Zia for leadership), for dealing with our matters so promptly and efficiently.... Read more
30th Sep 2017 (7 years ago)

B Sreejith

2/5 Stars
Classic pushy estate agents who don't keep their word. Only dealt with them in the beginning stages when they have shown me around properties, but they are ridiculously pushy, they rarely have pictures of the property they are renting out, and their properties are often on for higher than the market rate. They prey on students. There are far better agents out there.... Read more
22nd Aug 2017 (7 years ago)

M Ross

1/5 Stars
Black Katz were extremely disappointing. They have told us it is not their job to help us. We had problems with the flat moving in when the flat wasn't clean and while requesting a reference now we've left and they have offered no assistance. We have repeatedly asked for help when dealing with our landlord and they have consistently told us they won't help because it is apparently not their responsibility. Considering the high realtor fees of over £160 per person, you'd expect better service. Or any service. Beyond forwarding contracts they have done nothing to help us all year and while we continue to have issues now they are still saying they won't help. Would not recommend.... Read more
Tenant
28th Jul 2017 (7 years ago)

T Havill

1/5 Stars
Inefficient administration, requiring repeated chases to merely do their job; tendency for providing conflicting and inconsistent information when you require servicing of your rental flat, including outsourcing to dodgy contractors who can only remedy your issue(s) during the working day; and an intolerably poor grasp of the English language, resulting in incoherent (not to mention unreasonable) contractual terms. Poor, to say the least.... Read more
Landlord
7th Jun 2017 (7 years ago)

M D

1/5 Stars
Horrible customer service, Staff is RUDE to the point they laughed at my Bf face when he explained our availability. Who do you think you are? Try to be more respectful towards your customers, and people in general. We won't spend our money in a company that hired such as rude people... Read more
5th Apr 2017 (7 years ago)

A Oliver

4/5 Stars
Sofia has always been brilliant and quick to get back to me on any problems or concerns I've had.... Read more
15th Mar 2017 (7 years ago)

A G

4/5 Stars
Very nice and helpful, found me a place in no time!!... Read more
Tenant
9th Dec 2016 (8 years ago)

I (Ivan_terrible)

5/5 Stars
Helpful and quick response !... Read more
31st Oct 2016 (8 years ago)

A Dmitrenko

5/5 Stars
Great experience letting with Black Katz! Rachel was especially kind and helpful throughout the lease. Efficient and respectful staff, highly recommend!!... Read more
Landlord
6th Oct 2016 (8 years ago)

C ronning

5/5 Stars
Great experience letting with Black Katz this year! Dara was especially kind and helpful throughout the lease. Efficient and respectful staff, highly recommend!!... Read more
Landlord
3rd Aug 2016 (8 years ago)

D Kovacs

1/5 Stars
Couldn't be a worse business if they tried. All paperwork delayed (despite ridiculous admin fees) and did not bother fixing any issues in the flat. Landlords equally bad. Please avoid.... Read more
Tenant
26th Jul 2016 (8 years ago)

S (Saukem)

5/5 Stars
We've initially dealt with Raj, who was extremely helpful and let us view the apartment twice before we decided that we did indeed want the flat (he found it for us after telling him what we were looking for, and it was spot-on the first time). After that we switched to dealing with Lauren who did the paperwork side of things. She always responded quick and with all the information we needed, even though I was probably a little annoying due to having so many questions. Dealing with Black Katz has been an absolute pleasure and we couldn't be happier.... Read more
Tenant
12th May 2016 (8 years ago)

A Gevers

5/5 Stars
We had a great experience, in large part because Dara was always helpful and supportive. Thanks!... Read more
11th May 2016 (8 years ago)

A Corrias

5/5 Stars
While other agents were offering tiny places for an enormous amount of money –claiming that this is the renting market in NW1 and I wouldn't be able to find any better option –, Black Katz found a two bed flat with the best quality/price ratio in Camden. I couldn't believed it when Malcolm showed me the flat. Zia and Malcolm were remarkably helpful and attentive and managed to make the renting process quick and easy. They kept assisting me also in the following months, answering any question I had in a very kind a professional way. I would strongly recommend Black Katz to anyone wishing to rent in central London.... Read more
Tenant
30th Mar 2016 (8 years ago)

O Vinegold

5/5 Stars
I have dealt with probably over 30 agents since moving to London and it's no exaggeration to say that Malcolm is the best of the lot. He's just genuinely looking to find you a perfect place. He doesn't push you into anything like so many agents, and it's obvious he actually cares about you're looking for. I wish there were more like him.... Read more
5th Feb 2016 (9 years ago)

T Frances

5/5 Stars
My girlfriend and I had great trouble with our Landlord and needed a lot of things sorting in our property and with our landlord living so far away it was difficult to keep a constant flow on communication. After a while it was decided that Dara Madden from Blackatz would take over management of the property. Finally our problems were sorted and we finally started to be a bit happier in the property without any worries and didn't feel like we were constantly complaining as Dara made everything run so smoothly and listened to us. Thank you Dara.... Read more
28th Oct 2015 (9 years ago)

H Furniss

5/5 Stars
We have rented two properties through Black Katz and our overall experience has been very good. Both searches were quick and easy because the agents took the time to understand what we were looking for, and we have been particularly impressed by the management of the properties. Dara Madden has been an excellent point of contact throughout our tenancies, she responds to questions quickly and clearly, keeps us well informed and is always so happy to help. I would definitely recommend Black Katz to anybody who is looking to rent a property in London!... Read more
Tenant
28th Oct 2015 (9 years ago)

S M

4/5 Stars
Dara from Black Katz has been very helpful and polite since she became our person of contact for any apartment problems. Thanks Dara from Theresa and I and we hope you continue to be our point of call and help!!... Read more
27th Oct 2015 (9 years ago)

J Welford

5/5 Stars
Always get a great service with Black Katz, from the viewings with Kaley to the ongoing support from Dara we can't fault it at all. Couldn't be happier with our flat and how any issues (if we even have them) are handled. Jen & Jen... Read more
Tenant
27th Oct 2015 (9 years ago)

E Sekine

5/5 Stars
My friend and I who are studying at Universities in London were searching for a place to rent for the first time. We were searching around the Camden area when we came across Black Katz. A consultant named Caley was put in charge of finding us a reasonably priced place and he was successful in doing so. Even after the tenancy ended and we were looking for a place for the following academic year, he was of great help again, although we didn't rent a property from Black Katz that time. Black Katz as an agent we found to be very professional and transparent, no stealth fees or charges and our deposit all came back. We would definitely use again if we were searching for a place to rent.... Read more
Tenant
10th Oct 2015 (9 years ago)

A Raymakers

5/5 Stars
Used Black Katz on Parkway twice. First time found my flat with them in 24 hours and had the whole process done in less than a week. As an international tenant, they showed patience and understanding throughout the whole process, as the process for international tenants can take a bit more time. They were professional and helpful by keeping us continuously informed and offering all the flexibility we required. The second time I used the agency I found them to be as professional and helpful as the year before. My main point of contact was Caley, who demonstrated professionalism and a genuine interest in helping offering sincere advice throughout the house search, a rare and appreciated trait in real estate. Highly recommend them... Read more
Tenant
9th Sep 2015 (9 years ago)

R Peteanu

4/5 Stars
It's been really great dealing with Black Katz, from finding a lovely place to live, to getting a better deal than advertised, and then throughout out 2 year tenancy. They were always very helpful and easy to get in touch with, and really did their best to solve any and all problems we had with the property (of which there were really very few!). Highly recommended!... Read more
Tenant
26th Jul 2015 (9 years ago)

K Lenette

5/5 Stars
Our experience with Black Katz has been great , particularly due to Dara Madden who managed an maintained out property. When we first saw the house it was a little run down but Dara sorted everthinf out and they are totally refitting the house now as well ! . Thank you for all your help Dara !!!... Read more
Landlord
7th Jul 2015 (9 years ago)

C Nguyen

4/5 Stars
This was the first time I've used Black Katz and have had a positive experience right up until the end. Dara was my main point of contact and she was simply amazing. She was so thoughtful and quick to respond to any queries or concerns. If I was remaining in London longer I would definitely go back to Black Katz. Thanks for everything Black Katz team.... Read more
7th Jun 2015 (9 years ago)

R Yellon

5/5 Stars
I have used Black Katz for the last 10 years. they are professional, courteous and proactive. They keep me updated and their charges are reasonable.... Read more
Landlord
12th Sep 2014 (10 years ago)

W Brown

4/5 Stars
Everyone that we dealt with at Black Katz was straightforward and we have come out with an ideal result. They have a very good selection of properties in south east London that were ideal for myself and my two friends, as we are all students in central London. I would thoroughly recommend Black Katz to any students.... Read more
Tenant
31st Jul 2014 (10 years ago)

T R

5/5 Stars
In the last 2 weeks I have received one of the best customer services from an estate agent. Jordan Fahy did not waste his time and straightaway gave me an array of properties to choose from. He was fully able to understand what my requirements are. Jordan constantly kept me informed about any new properties on the market. Even outside the working hours Jordan was able to meet me for viewings. It was the most pleasant experience of looking for a new home. I will be looking again for proprieties at the end of January, so I hope to deal with Jordan again. Regards, Tom... Read more
13th Dec 2013 (11 years ago)

A Tejani

5/5 Stars
Very professional service in letting my property. Very proactive in finding tenants especially branch manager Zia.... Read more
Landlord
11th Dec 2013 (11 years ago)

D H

1/5 Stars
Avoid.... Read more
1st Aug 2013 (11 years ago)

M Rotch

2/5 Stars
What a bunch of INCOMPETENT buffoons. Seriously, use Black Cant's only if you want to be ripped-off, ignored and treated unprofessionally. They really don't care about you, and take your money without any consideration. They probably should be selling ice cream rather than real estate.... Read more
16th Oct 2012 (12 years ago)
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