C maxwell
Zoe has been absolutely amazing, from the start to finished. She's kept me updated with everything. Also so happy and helpful. Even when I've had a wobble she has remained calm and guided me through everything. So easy to deal with. I would definitely recommend these guys.... Read more
20th Dec 2024 (8 weeks ago)
C Bloom
James Drabble, Zoe and Caroline have been amazing throughout the sale of my bungalow. I highly recommend this estate agency. Zoe is excellent at her job and saw our sale through to completion. Brilliant company with excellent staff.... Read more
Seller
18th Dec 2024 (8 weeks ago)
J Brooks
Caroline, James Drabble and Zoe were helpful and professional. Nothing is too much trouble. Sales progression 1st class.
This is the 5th property we have sold with them and would recommend highly.... Read more
Seller
18th Nov 2024 (12 weeks ago)
D gilgan

We recently used Brown & Co as the agents to sell our house and I'm sad to say that the experience was most disappointing. On too many occasions it felt like they were more interested in our buyers interests than our own.
James Drable in particular was lacking in basic customer relation skills. After initially seeming friendly and helpful when we put our house up for sale he soon lost interest when we were signed up. He was often difficult to contact and his email messages were sometimes blunt and rude.
Brown & Co really screwed us over by not properly vetting our buyers & failing to find out that they were locked into a rental agreement which meant we were unable to complete the sale until over 6 months after the offer was accepted. Basic due diligence on the buyers would have saved us from these costly delays.
Finally, when it came to the move day, we were unable to get the keys to our new house until mid afternoon and we had to endure a string of increasingly unpleasant phone calls from Brown and Co basically harassing us to 'get out of the house you no longer own' despite the fact that our buyers were not moving in that day and had agreed to us taking our time.
There are many estate agents in Lincolnshire and I would highly recommend choosing any of them above Brown and Co.... Read more
Seller
20th Oct 2024 (16 weeks ago)
Unfortunately due the the current market challenges, the property did not sell and has been taken off the market until next year... Read more
Seller
6th Oct 2024 (18 weeks ago)
G Cooling
We tried - and dismissed - several estate agents before contacting Brown&CoJHWalter. Should have saved time and trouble and contacted them first.
Good old fashioned service (rare nowadays), courteous, friendly, efficient and professional.
We dealt with Zoe, Caroline and James - must admit that towards completion date we pestered Zoe somewhat - but she responded brilliantly - a credit to the company.
Shame can't give more than five stars!!... Read more
30th Sep 2024 (19 weeks ago)
T O'Hern
The staff at Brown & Co were so friendly, from James who valued, Mark who showed viewers round, and most of all the amazing Caroline, who always responded to my emails quickly, chased up any queries I had and most of all when things were stressful, kept me calm with her positivity and humour.
Brilliant estate agents, I would definitely recommend them!... Read more
Seller
14th Aug 2024 (5 mo. ago)
P Newton
Used Brown&Co for the sale of my late mother's property. Caroline and James were very helpful and kept us up to date with communications throughout. I certainly would recommend.... Read more
Seller
15th Jul 2024 (6 mo. ago)
C Richardson
Brown & Co were the sellers estate agent for a property we purchased recently - great service from our first request to view the property up to the day we completed and collected keys. James was always reachable and returned calls quickly, and was integral in getting the sale across the line in the short timeframe we needed of 3 months... Read more
Buyer
9th Jul 2024 (7 mo. ago)
E Kedves
Excellent service from start to finish. Both Caroline and James were more than helpful. Caroline was always an email away and replied pretty much instantly. No question was a problem. Purchasing my first home couldn't of gone any better. ????... Read more
Buyer
9th Jul 2024 (7 mo. ago)
R Watson
Overall, a good experience buying our property. Staff members were helpful and responded quickly to our questions.... Read more
Buyer
8th Jul 2024 (7 mo. ago)
L England
Excellent service from a very professional team. Would highly recommend them.... Read more
L Milroy
Excellent service by James, Caroline, Suzannah and Mark at Brown&Co Lincoln. They were kind and courteous and kept us regularly informed throughout the sales process and were massively helpful managing the sale of the property from a distance. I would highly recommend them.... Read more
Seller
3rd May 2024 (9 mo. ago)
No updates unless requested, no advice on marketing or price changes. Disappointing... Read more
Seller
20th Apr 2024 (9 mo. ago)
L westman
Excellent Service Throughout.
I very recently sold a house through Brown & Co JH Walter and found the whole experience, from initial contact with James Drabble to completion excellent. The full team worked well together and were all very knowledgeable, pleasant and helpful.
I would definitely recommend them all - Thank you... Read more
Seller
8th Feb 2024 (1 year ago)
C Steel
A very professional service with friendly staff who kept me well informed at all stages of the selling process.... Read more
Seller
19th Dec 2023 (1 year ago)
N Stocks
Very professional 5 star service. Always there to help and guide through the whole sale. James Drabble the agent was outstanding from start to finish.... Read more
Seller
7th Nov 2023 (1 year ago)
R Mapleston
Great customer service and extremely helpful... Read more
23rd Oct 2023 (1 year ago)
A Walker
Very friendly and helpful. Always offered to do viewings for us.... Read more
15th Oct 2023 (1 year ago)
A Bowman
Ask for James Drabble.
I was recommended him by friends and he’s lived up to the good reputation. I’m now happy to recommend him to friends myself.
I recently completed on a sale of a property where he was very helpful - working with me and trying to get the right result at the right time, rather than just going for a sell. Gave great advice and happy to use again.... Read more
Seller
12th Oct 2023 (1 year ago)
We decided to use this agent after being unsuccessful prior to this. The biggest incentive was to have professional photos & drone aerial photos as our property size warranted this. We hadn't been offered this previously. Our valuer James is local to our area & knowledgeable for prospective buyers.... Read more
Seller
13th Sep 2023 (1 year ago)
D Wright
Understanding their client's objectives, coupled with great market knowledge and experience, meant realistic advice on market value. Great performance by the team throughout the sale process with the right balance of timely updates and advice. Highly Recommended!... Read more
Seller
11th Sep 2023 (1 year ago)
I Christmas
Very friendly people... Read more
6th Sep 2023 (1 year ago)
H Rockett
If you want good old fashioned service then I would recommend Brown and Co JHWalters ,they still give there all as JHWalters always did ,especially Caroline Oldham !we have used them several times ,it’s a bit of a mouthful now but the staff all give good service and a cheerful smile !... Read more
28th Aug 2023 (1 year ago)
A Kitson
Excellent, professional, knowledgeable service throughout the sale of our property. Regular updates via email or telephone from our nominated agent, all this has made for a quick smooth transaction to completion, thank you.... Read more
Seller
14th Jun 2023 (1 year ago)
B Bogbrush
Very pleased with James Mulhall and the Brown&Co/JHWalter team who made a great job of selling my property. With sensible advice from the start, accompanied-viewings throughout, clear updates along the way, in the end it achieved a higher selling price than expected. Thanks to their hard work getting a sale, the next chapter of my life can now begin.... Read more
Seller
1st Feb 2023 (2 years ago)
J Bateman
If you use this company, perhaps think about not using James D unless you want to endlessly chase him for information he should have provided. I am sure there are better communicators in that office.
Once he has done what has been asked or somebody more proactive can do, I will amend this review... Read more
24th Jan 2023 (2 years ago)
Great from start to finish ... Read more
Seller
25th Dec 2022 (2 years ago)
A Pallant
James worked hard to ensure that the deed complication was resolved- pushing it near daily when this caused serious delays. He kept me updated and stayed optimistic throughout what was (through no fault of their own) a very difficult sale. Without his effort I think the sale would have fallen through and I’m so thankful to now be living in such a beautiful house!... Read more
Buyer
16th Dec 2022 (2 years ago)
J fotheringham
James Mulhall handled the sale of our house and the sale of the house we purchased. He sold our house within an hour of marketing and the whole experience could not have been better. We were kept informed at all times by James and the rest of the staff at Brown&CoJHWalters and with their coordination the whole process was completed in eight weeks. We thought this service was exceptional... Read more
Seller
8th Dec 2022 (2 years ago)
J R
Scared to speak to me. Nathan Roe ignores emails and calls as does his managers. Increased service charge fees, take my money but then don't adhere to the landlord and tenant act. Very unprofessional. Still await your call....3 months and counting... Read more
Tenant
28th Sep 2022 (2 years ago)
J Ager
I chose this company to sell my property as I was very impressed with their professionalism and enthusiasm when I bought it from the previous Seller 2 years ago. Needless to say 2 years on, when I came to sell the property, the same qualities still existed and exceeded my expectations. The whole team worked so hard to make this transaction go through smoothly and quickly, ,in particularly James Drabble snd Caroline Oldham. Caroline and James were amazing, giving regular updates, chasing up queries, explaining the next process whilst adding some humour to what was a very stressful time. They were always available to speak to and actively involved throughout. J H Walters should be very proud of these employees and anybody wishing to use them will be far from disappointed. Thank you very much.... Read more
Seller
23rd Oct 2021 (3 years ago)
M Hampton
Great place to work... Read more
23rd Jul 2021 (3 years ago)
J rawling
Outstanding... Read more
26th Apr 2021 (3 years ago)
A Fox
J H Walter have been exceptional during the process of marketing, selling and completing on the sale of our house. We sold within a week of going on the market and then succesfully kept the sale even through the COVID-19 lockdown; James and Caroline were professional, helpful, friendly, and were genuinely rooting for us to complete the sale - the whole team was fantastic, and I feel like we made friends as well as sold a house. Through all the stress J H Walter were always quick to respond to queries and handled everything well - and we can't thank them enough. 10/10 would recommend to anyone! Thanks.... Read more
Seller
21st Apr 2020 (4 years ago)
D Broughton
JH Walter as usual and expected were highly proffessional and effective in selling our property, they have now dealt with 4 sales for us now over the years and continue to exceed our expectations. Keeping close tabs on the sale as it progresses through the system and keeping us updated and pushing all the parties to keep on track. Simon and James continue to help us achieve the best competative price for our properties and is very tactful and personal to help us understand the potential that we have to sell.
Thanks again to ll the team that supported us through this sale at one of the most challenging times in living memory.
Dave Broughton.... Read more
Seller
6th Apr 2020 (4 years ago)
C Martin
Fantastic service I would definitely recommend. James Mulhall was consistently available and professional to the point of sale. I highly recommend JH Walters
Many thanks
Mr martin... Read more
11th Mar 2020 (4 years ago)
R Everington
JHWalter have been amazing from start to finish selling our bungalow and would highly recommend them.
Ellen has been an absolute star. There were a few issues along the way with the other parties involved but Ellen was constantly on the ball keeping track of everyone and keeping us fully informed of everything that was happening.
We can't thank Ellen and JHWalter enough for all their hard work.... Read more
Seller
3rd Mar 2020 (4 years ago)
C Halton
Can highly recommend JH Walter who recently sold my mothers house. James Drabble dealt with the sale and was professional & helpful throughout the process from marketing to completion. Thank you James & the team at JH Walter.... Read more
Seller
12th Feb 2020 (4 years ago)
H H
JHWalter recently dealt with the sale of my house. From beginning to end they were highly professional and I received an acceptable offer within 3 days. I dealt primarily with James Drabble and Suzie, who were both fabulous and kept me updated regularly throughout the process. I would highly recommend choosing JHWalter as your selling agent.... Read more
Seller
4th Feb 2020 (5 years ago)
M Leveridge
Not very helpful couldn't find land I was looking for... Read more
27th Dec 2019 (5 years ago)
From the initial call at 9 am following the referral, to the arrangement of the first viewings, I felt that JHWalter have been focused and professional. At all points, I have felt my views were valued, and incorporated into the advice I received about pricing and presentation. The effort placed in obtaining really good photographs for the brochure was outstanding, and highly beneficial in terms of encouraging viewers. Since the property sold subject to contract within three days, I have received updates, and feel very pleased with the overall experience.... Read more
Seller
10th Oct 2019 (5 years ago)
CraigJC92
Great work during my property purchase.... Read more
Buyer
5th Jul 2019 (5 years ago)
M Bradford
We purchased our house through JH Walter and Ellen was our point of contact.
Ellen helped to liaise with the sellers in making sure we had full copies of all service records and guarantees. She answered all of our questions and we never had to chase for updates or responses.
We were delighted with the service which was both professional and without fault.... Read more
Buyer
30th May 2019 (5 years ago)
L Wise
Residential property sale 25/04/2019.
The service we received from JH Walter Lincoln was outstanding from marketing to completion! Wouldn’t hesitate to recommend this agent and will definitely use them if we move again. Ellen ensured seamless communication between all parties which was above and beyond what we expected. Thank you Ellen.... Read more
Seller
23rd May 2019 (5 years ago)
S Green
I used JH Walters for the sale of my property and purchase of our new home last year. The purchase involved a complicated chain and Simon and all the staff I dealt with were incredibly professional, helpful and a pleasure to deal with at all times. I would not hesitate to recommend them.... Read more
Seller
21st May 2019 (5 years ago)
S Hands
Have dealt with J H Walters on several occasions and can recommend Simon and his team for all your property requirements. Always at the end of a phone or email to help... Read more
21st May 2019 (5 years ago)