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  1. Home
  2. Bricks & Mortar - Newcastle Upon Tyne
Bricks & Mortar - Newcastle Upon Tyne Logo

Bricks & Mortar - Newcastle Upon Tyne

Opens tomorrow at 9:00am
140 New Bridge Street,, Newcastle upon Tyne, NE1 2SZ
Bricks & Mortar Newcastle Upon Tyne are an estate agent in Newcastle Upon Tyne. They mainly list properties in NE1, NE6 and NE8. Over the last 6 months, they've listed 34 properties, with 13 currently on the market. Most of the properties listed have 2 bedrooms. They list properties for sale on Zoopla, Rightmove and OnTheMarket.

Opening hours

  • Monday 9:00am - 6:30pm
  • Tuesday 9:00am - 6:30pm
  • Wednesday 9:00am - 6:30pm
  • Thursday 9:00am - 6:30pm
  • Friday 9:00am - 5:30pm
  • Saturday 10:00am - 4:00pm
  • Sunday Closed
View all details

Bricks & Mortar - Newcastle Upon Tyne Reviews (22)

Have you used this agent?
  1. 23% 5/5 Stars
    23%
  2. 0% 4/5 Stars
    0%
  3. 0% 3/5 Stars
    0%
  4. 9% 2/5 Stars
    9%
  5. 68% 1/5 Stars
    68%

Anonymous Tenant

1/5 Stars
Avoid at all costs. They moved me into a flat with no working plumbing which they knew prior to the start date but neglected to tell me, they ignore emails and texts, their staff gaslight you, they turn up at your home unannounced sometimes letting themselves in and I don't think I've been treated this badly by a company ever. Do yourself a favour and deal with landlords directly. This company is not worth the premium you and the landlord have to pay and they cause more issues than they solve.... Read more
13th Apr 2024 (6 weeks ago)

Anonymous Tenant

2/5 Stars
I should have done this since ages ago, but here I am! I had a terrible experience with them, they rented me a previous room of their office which they made it a flat from 2021. Not insulated, part furnished not furnished, although it was super expensive, creepy basement, waited 5 months for the really small wardrobe, the washing machine was broken, the boiler was getting broken from time to time which I was repairing, the maintenance team left the door open to tne entrance house after they have been there, although no one was home and somebody could have entered to steal things. The entrance door was not safe anyway. After I complained a lot about everything and asked for the reduction of the rent because it was not being fair and I was paying a lot on bills because it was not getting warm enough and also a pipe broke for water and I paid 300 gbp for 3 months and couldnt get my money back. After everything they decided to kick me out from the flat, they sent a letter in my 7th month there. I was leaving anyway, but honestly terrible people, terrible agency!!!!! They deserve bad reviews everywhere if you ask me!... Read more
26th Apr 2023 (1 year ago)

Anonymous Landlord

5/5 Stars
Very happy, good service, good communication and happy team... Read more
13th May 2022 (2 years ago)

Anonymous Tenant

5/5 Stars
From the moment I showed interest In the property I have had a tremendous experience, I am overwhelmed with the communication and actual genuine employees I have dealt with , I feel like I am a talking to friends who care about how I am dealing with new premises and surroundings! Emily even bought me a plant as I had mentioned leaving one behind in one of our many chats! I hope I can stay in my gorgeous home forever ( with my plant trev!) I just want to thank the full team....and apologise to the removal company you kindly found me for the amount of lego they had to endure . I am so happy to be in a house....now..A forever home for me and my son.... Read more
1st May 2022 (2 years ago)

Anonymous Tenant

1/5 Stars
My daughter and her friends are all second year university students. They were so excited to move into the flat but have had one problem after another with the apartment. The estate agent were rude, obnoxious and unprofessional. I have had to get involved throughout as they rarely respond to the students. The flat was filthy when they moved in. Furniture broken, smoke alarms not working, lights not working - the list is never ending. They have had to put up with engineers and handy men attending the flat to do repairs since day one. The latest is that the oven has broken AGAIN. When I emailed the estate agent and commented that the landlord clearly has zero respect for the girls and their wellbeing, the head of property management responded telling me that she was struggling to understand what I meant and that although the oven and one of the rings on the hob was broken, at least the girls could cook on the remaining rings. Completely disregarding that the majority of the food they have bought is for oven cooking only. Tenants - do not rent through this company. Parents of students - please ensure your children know how appalling this company are to deal with. I wish I had read these reviews before the girls signed!... Read more
24th Nov 2021 (2 years ago)

Anonymous Tenant

1/5 Stars
Are you looking for an affordable well managed flat or house. Well Bricks and Mortar may sound ideal to you. But they are not. Me and a few friends currently rent from Bricks and Mortar. Here is our current situation. Note - We moved in during the covid pandemic. 1)Our flat was messy and damaged when we moved in. 2)A fair amount of our furniture was not complete when we moved in 3)Our landlord was in our flat when we moved in building the furniture 4)During our first week of tenancy we had new fire alarms installed, we were aware of the need to test but not new ones installed. 5) The landlord also visited multiple times a week for months, often without 24 hours notice 6)Renovations were carried out to the flat whilst we lived there, we were not informed of this requirement prior to moving in 7)New fire doors were installed, again we were not told about this requirement prior to moving in. 8)The new fire doors slammed shut a lot leading to sound complaints. To fix this B&M increase the tension in the door making it difficult to open 9)Most of the renovations were cheaply installed and damaged in the process (including the fire doors) 10)The landlord painted our front door without us knowing 11)Our property is currently up for sale, leading to visitation ,however, B&M rarely give us 24 hours notice 12)Despite having people visit our home, B&M refused to fix a blind for four months 13)A friend of mine currently has his wall moulding as B&M refuse to help and painted over the mould 14)Upon inspection alot of the 5 star reviews appear to be from B&M employees and friends...... And so much more.... Read more
8th Dec 2020 (3 years ago)

Anonymous Tenant

1/5 Stars
A terrible experience! The letting agent was terrible at responding to requests for help when I needed it. They had no problem with sending it the landlord/representatives with less than 24 hours' notice that they are legally required to give. There were horrible problems with black mould, uncompleted tasks and general unprofessionalism from the landlord/letting agent. AVOID!... Read more
3rd Dec 2020 (3 years ago)

E Tree

1/5 Stars
The agents or as they call them selves 'negotiators' are some of the most unprofessional staff i have ever had to deal with. I don't know how they can call themselves negotiators as there tactics revolve around extreme pressure and lying. We had this women show me and my friends round 3 places that looked like crack dens and then told us it was our fault they were so bad because we had left it to late. It was the end of September. They pray on the fact you're young and helpless. Do what i did and tell them to ram it. £150 for an admin fee is ridiculous.... Read more
14th Apr 2019 (5 years ago)

Aimee

1/5 Stars
Moved out of my flat in June 2018 to be told we had to pay extortionate amounts from our damage deposit for damage and cleaning that didn't exist. After talking with them the landlord decided to half the damage fee from 300 to 150 quid. Which I was told I would be receiving in October. I still haven't heard from them so basically have robbed me of my money which when you're a student you have little of anyway. Wouldn't recommend this company to anyone lived with them 2 years and the problems we had just seemed trivial to them... one bedroom was completely mouldy for 4 months (I have pictures so dont deny it) their remedy for this was to paint over it which we told them wasnt good enough so then they decided to build a fake wall in front of the mouldy one to hide it. Also false advertisement is one of there main selling techniques. We were told our flat was fully doubled glazed before moving in to find out when we got there that the front of the house was but the coldest part being the back was only single glazed. So deal with this company at your own risk. (Yourmove are 100000% nicer and I now live in a lovely double glazed warm flat with no mould!)... Read more
21st Jan 2019 (5 years ago)

E Tree

1/5 Stars
The agents or as they call them selves 'negotiators' are some of the most unprofessional staff i have ever had to deal with. I don't know how they can all themselves negotiators as there tactics revolve around extreme pressure and lying. We had this women show me and my friends round 3 places that looked like crack dens and then told us it was our fault they were so bad because we had left it to late. It was the end of September. They pray on the fact you're young and helpless. Do what i did and tell them to ram it. £150 for an admin fee is ridiculous.... Read more
19th Jan 2019 (5 years ago)

M Cariazo

5/5 Stars
Had nothing but good experiences with them. Big shout out to the finance department for being incredibly helpful and professional.... Read more
19th Dec 2018 (5 years ago)

C Collins

1/5 Stars
Use this company if you want terrible service and none of your deposit back. Let's live here clearly takes advantage of students by taking as much money as they can get. We lived at our rented property for two years and looked after the house well. when we vacated the property lets live here tried to charge us for various issues that were already in property such as mould, a broken bed and scuff marks on the wall. I took this to the DPS and after a lengthy 4-month process (this because let's live here didn't return my phone calls and generally wasn't bothered) we got our deposit back. Even when trying to get a reference for a new flat Let's Live Here would not respond to my emails, slowing down the process to move into my new flat. (Which I rented off another company I would like to add).more issues accured while in the property also but I do not have the time to write them all down. I have only heard bad things about this company and would not recommend.... Read more
29th Oct 2018 (5 years ago)

Lesedi

1/5 Stars
Yet again another thieving landlord taking advantage of students. Unorganised and unreliable company who’s business model is to rob tenants blind. Don’t be fooled by their rating. Steer well clear.... Read more
2nd Oct 2018 (5 years ago)

K James

1/5 Stars
Terrible service, staff on the phone never could answer my queries about my rented property and I would be told they would phone back- I never received those calls. Also had problems with receiving back deposit due to their errors, deposits had been confirmed by the concerned deposit company however letslivehere failed to complete their part in the process, leaving me and my flatmates without our money for an excessive period of time. I am very disappointed and strongly advise anyone against using this estate agent.... Read more
17th Sep 2018 (5 years ago)

Rowan

2/5 Stars
Before going through this letting agent , check that they aren’t just advertising on behalf of another agency. This happened to us and they charged double the admin fee for just advertising the property... with none of the admin involved for them (paperwork for tenancy agreement, credit checks etc were done by the other agency). Once I challenged this, let’s live here refunded us half the money.... Read more
3rd Jun 2018 (5 years ago)

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