Y Guzelpinar
They will find poor excuses to not show you the houses and will not even make an effort to deny that it is your non-English name putting you at the bottom of the list.... Read more
18th May 2021 (3 years ago)
M Spitzer
Worst estate agency we have ever dealt with. We rented a let-only property, but still had to pay ridiculous check-in and check-out fees when we were not even 'invited' to the check-in and or the check-out. In a dispute with the owner at the end of our tenancy we did not have a chance to make our case since they were (obviously) on the side of the owner.... Read more
Tenant
9th Feb 2020 (5 years ago)
K M
Appalling in every way. Carter Jonas exhibit everything you dread to deal with when you imagine a stereotypically bad estate agency - hidden and unjustified fees, passive aggressive and condescending staff who obviously have no passion for their jobs and are past the point of caring about assisting customers, unless it involves taking money from you. I have no intention of using them again for anything.... Read more
15th Jan 2020 (5 years ago)
J Cavanagh
For me, I think you should just keep doing what you are doing.... Read more
24th Apr 2019 (5 years ago)
D Hansen
Carter Jonas customer service is poor and neglecting. There property management is terrible and inefficient. Their communication skills are awful. Do not water your time and money with them.... Read more
28th Dec 2018 (6 years ago)
J Ferraro
Awful customer service and tons of hidden fees... Read more
29th May 2018 (6 years ago)
M Jacobs
I have had another great experience with Carter Jonas. Great communication. Once as a tenant now as a landlord. Have recommended to family and friends who are also pleased with their great level of service.... Read more
Landlord
19th Mar 2018 (6 years ago)
M Man
I am a current tenant with Carter Jonas & have been impressed with the helpful & professional service from the team, the process and fees were explained clearly to us at the initial viewing and we moved in swiftly to a clean lovely home. Would recommend to anyone wanting to rent through a trustworthy agent in Cambridge!... Read more
19th Mar 2018 (6 years ago)
M ?avk?n
Very unsatisfied with their service, dont expect a call back from this company if you made an offer or wanted to view a flat, they dont even know if the flats they listed on their website are still available or not, different people say different stuff about the same flat. Very unprofessional!!... Read more
21st Nov 2017 (7 years ago)
M Baumgarten
Do not trust Carter Jonas! We were misled trying to buy a proporty from them. Just got out on time, before becoming involved in shady transaction.... Read more
Buyer
22nd May 2017 (7 years ago)
C Challis
Terrible customer service for tenants. Hidden fees everywhere, rude staff and contradictory emails that mean you spend weeks trying to figure out where you stand. If you're going to spend all that money renting in Cambridge, you might as well pay a decent estate agent and not Carter Jonas.... Read more
Tenant
12th May 2017 (7 years ago)
sergiofellini
'Good communications and helpfulness, very professional especially in the light of our having to deal with a difficult buyer'... Read more
Seller
18th Mar 2017 (7 years ago)
A Lamb
'Steven went the extra mile to secure a sale when a previous potential buyer pulled out at the last minute. Throughout the process he kept me fully informed and gave useful advice to help sell the property.'... Read more
Seller
16th Mar 2017 (7 years ago)
V Cientanni
Carter Jonas Bradshaw in Cambridge are one of the larger estate agents operating in the area. With many properties managed and let by Carter Jonas you will more than likely come across them when looking to rent.
However, do not haste to let through this agency. The lack of respect, the lack of effort, and the incredibly poor service experienced by this agency has left a sour experience in my mind. Avoid this agency if you can, they are by far the single worst experience I have ever had with estate agents. ... Read more
Tenant
5th Sep 2015 (9 years ago)