Are Abbotts - Cambridge Right For You?

Amazing service and advice from Lee. Originally couldn’t get us a viewing to a property we loved but managed to sort us one out with short notice. Very professional and friendly throughout, kept us up to date with all communication and recommended Rob from Countrywide Mortgage Services who has also been phenomenal so far!

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Abbotts have managed my property for a few months and were very helpful during the renovations and later in letting the property. Olivia Mindel on the management side has been particularly helpful and efficient sorting out any issues with the tenant. I recommend them to Cambridge landlords.

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Abbotts Cambridge have been managing my properties for some time now and I have found Jessica in particular to be very helpful and efficient when any problems have arisen.
They are also very thorough with vetting prospective tenants and doing inventories.
I would have no hesitation in recommending their landlord services.

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We recently needed to market our property under very difficult family circumstances. Sam Bendall from the Cambridge office was incredibly understanding, professional, courteous and obliging throughout the time our home was marketed by Abbotts. He displayed a refreshing ability to "think outside the box" and tailor his service to our unique family needs. I can't thank Sam enough for his time and good nature. What a relief to find such a gentleman in our hour of need!

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Jessica is a really approachable member of staff at Abbotts and has always responded to my emails and calls in a professional timely manner. She successfully rented our house out very quickly and we would certainly recommend her services to anyone looking to rent out their property. Thank you Jessica

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I have recently rented a property through Abbott’s and dealt with Jessica. I was working to a really tight deadline and she managed to get me moved in within a week. Highly recommend Abbotts for this efficient service, customer service and communication were brilliant.

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Not all estate agents are equal - David in your Cambridge office is certainly an example of "what good looks like"!
He has been without doubt the best person I’ve dealt with during my recent sale/purchase of houses. Surpassing my solicitors without question.
David’s professional and supportive approach from day one has been outstanding. His communication skills are exceptional and he’s a delight to deal with.
Within my role at work; I manage a European wide Client services team. I wish I had a David! He will be an asset to any team he joins.
I do hope David is recognised within his role as he, in my opinion, is the best representation of Abbots Cambridge you have.

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I let out my property through Abbotts in Cambridge. Whenever I visited or phoned the branch, all staff were extremely courteous and helpful but the manager Sarah went above and beyond to guide me through the process of becoming a first time landlord! They found me some excellent tenants, have kept me informed on property inspections, etc, and rental income has been received on time. Would definitely recommend!

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My experience with Abbotts has been consistently miserable:

1. I wanted to arrange a viewing (to buy) at a property in Girton and was told that I would have to wait 3 weeks as the tenants were away. When I arrived at the appointment I found that the property had been sold during that time!

2. Before looking for properties to buy, we let a property through Abbotts. They initially quoted fees of over £600 to photocopy a tenancy agreement, more than double of any of their competitors. When challenged they reduced the fees to £300, still more than their competitors. I hate to think that people actually fall for this.

3. As a part of the fees we paid for a moving in inventory. We were pressed to sign a document saying that we had seen this and agreed to it. When I asked to see it I was given an OLD inventory and finally the agent confessed to having forgeten to arrange it! By this point we were already moved in so the subsequent inventory was redundant, leaving both the landlord and us exposed.

Abbotts, in my opinion, are an unpleasant combination of greedy and incompetent. I will not view any properties that they advertise and I make my feeling known to everyone I know. This industry needs an overhaul.

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I was looking to purchase a property this year. The service I received from David at Abbots Ely was fantastic right from the first viewing. He knew my requirements, went out of his way to find the right property and did everything he could to complete the sale. Although, for reasons outside of our control, it did not go through, when I next come to buy a property David will be first person I contact. Friendly, thoughtful, thorough and professional.

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