P Bastin
Very helpful and quick to respond to queries, thanks for going out of your way to make the process smoother for me. ????... Read more
5th Dec 2024 (7 weeks ago)
M Giltrow
Had an excellent service whilst selling my house through Chaffers. I had an emergency issue, they got someone out to sort it within 30 minutes. The whole process was easy and thank you to the whole team especially Lauren who I dealt with most.... Read more
Seller
5th Dec 2024 (7 weeks ago)
M Michael
Excellent service throughout. The team at Chaffers in Gillingham have worked on the sale of two properties to move us into one new house. We needed a flexible solution and their very good relationships with all parties involved ensured we achieved this. We Highly recommend them.... Read more
Seller
8th Oct 2024 (15 weeks ago)
D Harrison
I sold my house and bought my flat through Chaffers in Gillingham, the whole team were fantastic, specially Jess and Dee with the viewings and Michelle with the admin and follow ups, even Alistair did well when he had to sort something for me !! Thoroughly recommended A++++... Read more
Seller
1st Aug 2024 (25 weeks ago)
We did not feel that our property was marketed well enough which is why we are switching after 13 months without any offer... Read more
Seller
8th Jul 2024 (6 mo. ago)
J Wells
Chaffers Estate Agents in Gillingham have been our agents of choice on multiple occasions when selling our property, we’ve explored other agents however from experience, Chaffers are our top choice! The entire team have been so helpful in assisting us with both selling & buying property, I’d highly recommend their services to anyone looking to navigate the property market. In particular we have always dealt with Kelly within the Gillingham branch and I can vouch that her knowledge and customer care is second to none. We will most certainly look to use Kelly at Chaffers when the time comes for us to find our forever home.... Read more
Seller
2nd Apr 2024 (9 mo. ago)
Lauren
I can highly recommend Kelly at Chaffers she has sold our properties on many occasions and has been a star throughout the process. always informative and helpful and a real pleasure to work with!
And also can highly recommend the team at Chaffers. Great atmosphere and always happy to help... Read more
Seller
2nd Apr 2024 (9 mo. ago)
J Lemen
We bought our new house through Chaffers - they were absolutely brilliant; prompt, professional, friendly and helpful. Couldn't have made our buying journey any smoother! Thanks.... Read more
Buyer
2nd Apr 2024 (9 mo. ago)
L Hasler
The staff at Chaffers went above and beyond when we sold our house through them and purchased our new house. Our purchase was not straight forward and the staff kept us informed throughout the process putting our minds at ease. Would not hesitate using them in the future... Read more
Seller
30th Jan 2024 (11 mo. ago)
R Crosse
It's shocking how bad such an established estate agent can be.
They misled me (intentionally or otherwise) multiple times throughout the buying process, and on multiple times their lies nearly led to the purchase falling through.
This includes their agent telling me multiple times the property has no chain and then as soon as an offer was accepted they informed me that actually the sale is tied to a purchase of another property and the funds from my purchase would be used to acquire the property, and it all needs to go through within 4 weeks. But even then they point blank lied and said it isn't a chain.
When I formally complained, the director accepted his colleagues had been dishonest but this should be expected because young inexperienced sales agents often make things up to help sales proceed, in this case it was Dee who gave false information on multiple occasions.
He said to speak to him directly going forward. I did so but even then when he was out, messages would be promised to be passed on and no response would ever come.
Even when it came to getting the keys, I was promised someone would call me as soon as they were ready. Nobody did so I ended up just turning up to ask for them and they were there waiting for me. But the branch was too incompetent to let me know.
A woefully poor and unprofessional firm. Avoid them at all costs.... Read more
Buyer
16th Dec 2023 (1 year ago)
P CB
I used this company to conduct two surveys against potential properties I wished to purchase. Thanks to their excellent work I pulled out of the first one and am moving forward with the second.
Chaffers service and communication have been excellent, I was always kept in the loop and knew what was going on. Once the surveys had been carried out I was given a high level summary over the phone and then the entire report was with me a week later.
Would strongly recommend... Read more
Buyer
17th Aug 2023 (1 year ago)
Chaffers are wonderful. They stay in touch, bend over backward to accommodate us, and are helpful to the hilt.
I would highly recommend them.... Read more
Seller
7th Jul 2023 (1 year ago)
Great Knowledge of Area always respended to messages promptly... Read more
Seller
26th Jun 2023 (1 year ago)
M G
Good and friendly staff... Read more
17th Mar 2023 (1 year ago)
Good communication, listened to me and gave the advice I needed.... Read more
Seller
17th May 2022 (2 years ago)
M Carter
Useless... Read more
29th Sep 2021 (3 years ago)
A Sandy
We recently sold our house through Chaffers in Gillingham. Allister and his team worked incredibly hard at making the moving process as easy as possible. Very professional and responsive team. Cannot fault. Level of service is exceptional.... Read more
15th Apr 2021 (3 years ago)
S Perry
We bought and sold through Chaffers inGillingham The team were at all times professional and responsive All messages emails and queries were promptly answered The team helped us to find a suitable property to buy and our sale was handled efficiently despite the Pandemic. We would 100 percent recommend their services. Having had awful experiences with other local agent who didn't reply to messages didn't seem to be able to arrange viewings efficiently save yourself aggravation and go straight to the Chaffers team. Their local knowledge and professionalism are priceless. Kelly Alistair and the rest of the team are Brilliant... Read more
11th Apr 2021 (3 years ago)
A mot
Very efficient , smooth and straight forward experience with Chaffers Estate Agents in Gillingham. Bought and sold a house with them and we are 100% satisfied with the service.... Read more
8th Apr 2021 (3 years ago)
K Walker
Chaffers were selling the house that I have just bought and I could not be more impressed with them. I wish my own estate agents had been half as good! Allister, Julie and the rest of the team have been incredibly helpful and supportive throughout the process and even gave me a little welcome gift. Their kindness has not stopped there - as I have no phone or internet for a couple of weeks, they have even let me use their office for WiFi and calls. I cannot speak highly enough of them and would not hesitate to use them if ever I want to sell again.... Read more
7th Apr 2021 (3 years ago)
M Moore
A great agency, professional, polite and knowledgeable. I would not hesitate to recommend them, sold our property very quickly after being let down by another agency with false promises.... Read more
30th Oct 2020 (4 years ago)
M Edwards
Julie was very helpful and professional.... Read more
14th Aug 2020 (4 years ago)
K Cooper
1st class would not use anyone else. Kept us informed all the time held a very difficult chain together.... Read more
23rd Dec 2018 (6 years ago)