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  1. Home
  2. Charles Louis
Charles Louis Logo

Charles Louis

Opens tomorrow at 11:00am
4 Bolton Street, Ramsbottom, BL0 9HX
**HIGHEST RATED AGENT IN RAMSBOTTOM & BURY** Your Local Independent Estate Agent Charles Louis Homes, are proud of their professional & personal service. Offering the highest customer service at all times. We're open 7 days a week, have evening & weekend viewings available to fit in with everyone's busy schedules. We offer a No Sale No Fee Service & DO NOT TIE YOU INTO A CONTRACT. Our team has an in depth knowledge of property in the North West. Whether you're buying or selling.

Opening hours

  • Monday 8:00am - 6:00pm
  • Tuesday 8:00am - 6:00pm
  • Wednesday 8:00am - 6:00pm
  • Thursday 8:00am - 6:00pm
  • Friday 8:00am - 5:00pm
  • Saturday 9:30am - 4:00am
  • Sunday 11:00am - 3:00pm
View all details

Charles Louis Reviews (135)

Have you used this agent?
  1. 93% 5/5 Stars
    93%
  2. 3% 4/5 Stars
    3%
  3. 1% 3/5 Stars
    1%
  4. 0% 2/5 Stars
    0%
  5. 4% 1/5 Stars
    4%
All (135)
Seller (63)
Buyer (29)
Landlord (3)
Tenant (1)
General (39)

Anonymous Homeseller

5/5 Stars
I am very pleased that the way Charles Louis and Helen handle the process off the poperty I was purchasing... Read more
Seller
13th Dec 2024 (8 weeks ago)

Anonymous Homeseller

5/5 Stars
I honestly can’t thank Helen at Charles Louis enough!!! Without Helen, the huge chain I was in would never have made it to completion. Helen did the job of estate agent, solicitor, removal company and friend! Thank you so much Helen. You are an absolute superstar and deserve a raise!... Read more
Seller
7th Dec 2024 (9 weeks ago)

D Thomson

5/5 Stars
Thank you to Alex from the Mortgage Team that helped us explore the options for re-mortgaging to do some home improvements. We ended up extending with our current lender, which Alex arranged very quickly! It was also good to get advice on what else was ‘out there’ on the market across the different lenders. Highly recommend Alex’s services.... Read more
8th Nov 2024 (13 weeks ago)

S Hodge

5/5 Stars
The team at Charles Louis have been fantastic whilst selling my house: from arranging viewings, sorting all the paperwork and perseverance with a completion date suitable to all parties. I would not hesitate to recommend Jamie, Zoe and Helen if you want to buy or sell a property.... Read more
Seller
7th Nov 2024 (13 weeks ago)

J Jordan

5/5 Stars
Absolutely lovely service from the whole team, specifically Helen who was a pleasure to talk to and always very helpful throughout the whole process of purchasing my house. On two occasions they stayed late for me to attend an evening viewing and to collect my keys. Very helpful with any questions I asked and information I required. Would always highly recommend for anyone wanting to buy a home.... Read more
Buyer
6th Nov 2024 (13 weeks ago)

S Fisher

5/5 Stars
Top class service from Charles Louis Homes. Partners Zoe & Jamie are personable, knowledgeable & unstuffy. We sold our house to the first viewer. Unfortunately although we were only in a chain of 4, progressing our move was far from easy due to poor compliance at one end of the chain. Special mention must be made of Helen Grieve who regularly updated us & worked tirelessly, including outside office hours. We cannot praise her enough for her dogged determination to achieve our sale & purchase.... Read more
Seller
6th Nov 2024 (13 weeks ago)

J christie

5/5 Stars
Good people to deal with, really friendly and knowledgeable staff, always available.... Read more
6th Nov 2024 (13 weeks ago)

W Shaw

5/5 Stars
Excellent company very understanding helpful always happy to help made my move stress free thankyou for all you have done... Read more
24th Oct 2024 (15 weeks ago)

J Marsh

5/5 Stars
Charles Louis Lettings have been so helpful with anything I’ve needed help with, specially Jazzmin anything I needed help with she was very quick and easy to get hold of and quick to fix the problem.... Read more
Tenant
12th Oct 2024 (17 weeks ago)

A Craig

5/5 Stars
Brilliant service from all involved. Recently bought our new property from Charles Louis and Helen and Kirsty helped us every step of the way. Fully recommend to anyone selling or buying a new property off them. Thank you... Read more
Buyer
30th Sep 2024 (19 weeks ago)

Anonymous Homeseller

5/5 Stars
Refreshing experience dealing with estate agents…… professional, courteous, attentive. Jamie and Zoe and their team stand out from the rest . I have recommended them to friends and family and would suggest getting these guys in before appointing an agent. Signed …… happy clients…Donnna and Ralph... Read more
Seller
26th Sep 2024 (19 weeks ago)

K Moss

5/5 Stars
There aren’t enough words to express how good this company is. Though I initially thought the process would be stressful, James and Zoe couldn’t have made it any easier. I also have to give a huge shoutout to Jazzmin, she’s amazing, nothing was a problem no matter how many questions I had throughout the process. If you ever find yourself using Charles Louis, request Jazzmin! Thank you to you all for providing such a wonderful service in what should be a stressful time!... Read more
17th Sep 2024 (21 weeks ago)

E Clark

1/5 Stars
Just been to see a “must see”, massively overvalued property, it was in a shocking condition, didn’t meet the description, the estate agent said they only got the keys this morning- so how did they value it? Badly, not worth anything near the ridiculous £320k they want for a building they’ve never seen. Worst case of breach of advertising standards I’ve seen in a long time. What you can’t see is it absolutely stinks. Avoid.... Read more
10th Sep 2024 (22 weeks ago)

S Ward

5/5 Stars
Would recommend very helpful and supported us through the sale of my father's property which was a long process because of probate and a few issues with the house kept us informed and updated on a regular basis... Read more
Seller
5th Sep 2024 (22 weeks ago)

M Holstead

5/5 Stars
I highly recommend Charles Louis, as from the moment they stepped foot through our door as an impressively efficient and friendly team, they presented and sold our house in a superbly professional manner. Throughout the process they asked the right questions, and most importantly, listened to our answers regarding circumstances and requirements to best carry out the sale. Helen is fantastic at her job, and clearly relishes any challenge presented, and was always at hand to get the best result for all parties. I felt that she, and Charles Louis as a whole, were fighting our corner as sellers, with a no nonsense approach, which is everything that you would hope and expect from a very reputable estate agent. Thanks again for all your work, it's been very much appreciated!... Read more
Seller
21st Aug 2024 (24 weeks ago)

Anonymous Homeseller

4/5 Stars
Helen from Charles Louis was outstanding in her tenacity to sale the property. After many setbacks, Helen made the sale happen.... Read more
Seller
9th Jul 2024 (6 mo. ago)

C Kelly

5/5 Stars
Leila & Kirsty are a credit to Charles Louis Homes. Great communication & friendly to deal with.... Read more
7th Jul 2024 (7 mo. ago)

Anonymous Homeseller

5/5 Stars
Very happy with the experience dealing with Charles Louis selling mine and my partner's homes. Helen dealt with the sales efficiently and was always available to speak to us if required. Jamie couldn't do enough to help when we had some issues with the chain/solicitors etc towards the end. Highly recommended.... Read more
Seller
2nd Jul 2024 (7 mo. ago)

D Woodcock

5/5 Stars
Very happy with the service received from Charles Louis. Both my partner's and my homes were sold quickly and the staff are very friendly and helpful. Jamie helped us immensely towards the end when we were having issues with the chain and solicitors etc. Highly recommended.... Read more
Seller
2nd Jul 2024 (7 mo. ago)

S Hanson

5/5 Stars
Great service from the Team at Charles Louis Homes during the purchase of my new home. They really helped the process run smoothly and even recommended a fantastic Conveyancer. Would highly recommend ????... Read more
Buyer
19th May 2024 (8 mo. ago)

Anonymous Home Buyer

5/5 Stars
Charles Louis agents provided us with a very excellent service especially as 1st time buyers. They were transparent and supported us each step of the way. Highly recommended their services. A special thanks to Helen and Jamie.... Read more
Buyer
5th May 2024 (9 mo. ago)

J JD

1/5 Stars
Completely untrustworthy, do not engage this company. They work with builders that do not finish the job and deliver extremely poor standards. Also they will tell you anything. I imagine most of these other reviews are fake. STEER CLEAR IF YOU HAVE ANY SENSE!... Read more
4th May 2024 (9 mo. ago)

Anonymous Home Buyer

5/5 Stars
Wanted to say a massive thank you to Helen Grieve for her consistent help throughout the process of buying my first home. Couldn’t thank her enough for keeping me updated, chasing when needed as my property took a little longer than usual. She wanted me to have this property as much as I wanted it, she’s so genuine and took even time on her days off if she has heard any news. Especially to get excited updating me to pick up my keys! Thank you so much! And all the Charles Lois team who were also involved.... Read more
Buyer
20th Apr 2024 (9 mo. ago)

Anonymous Home Buyer

5/5 Stars
Purchase of the property has been carried out very efficiently. Liaison between both seller and buyer has been smooth.... Read more
Buyer
12th Apr 2024 (9 mo. ago)

J Hussain

5/5 Stars
Completed my property purchase with Charles Louis Homes last week! Brilliant service from start to finish. Helen was absolutely amazing, her professionalism and going out of her way to ensure sale is completed.... Read more
Buyer
11th Apr 2024 (9 mo. ago)

Anonymous Homeseller

5/5 Stars
Brilliant service from start to finish over a four month period. Very friendly and realistic approach to selling my mums property. Removed all the hassles and felt supported during the whole sale process. Highly recommend the whole team.... Read more
Seller
9th Apr 2024 (9 mo. ago)

A Bryce

5/5 Stars
Charles Louis are a fantastic business, and one of the best estate agents I’ve dealt with. I rented a property out with them a few months ago, and they have taken care of everything. They found a tenant within days of taking pictures, and they have looked after everything else since. Special mention to Leila who looked after us, she’s a superstar and very professional. Thanks to Leila and the wider team, very highly recommend them.... Read more
Landlord
31st Mar 2024 (10 mo. ago)

Anonymous Home Buyer

5/5 Stars
Buying a home is one of the most stressful things you navigate as an adult (stressful and awful). My house purchase wasn’t straightforward at all; I found a house with Charles Louis that I absolutely loved and then had to go through the horror of trying to sell my house and not lose my vendors. At every stage the agents at Charles Louis were wonderful. They were calm, professional, knowledgeable and honest - I knew what was happening (& not happening) at every stage. I cannot recommend them enough - I think they’re brilliant.... Read more
Buyer
25th Mar 2024 (10 mo. ago)

M Altman

5/5 Stars
Very happy with the service provided, good advice and selection of properties to view. I got a dedicated advisor to support me through the whole buying and selling process which made things a lot easier. Friendly company, would definitely recommend using them.... Read more
Seller
19th Jan 2024 (1 year ago)

M H

1/5 Stars
Didn’t find this Estate agent helpful or professional, didn’t really keep me in loop , I won’t be using them to search for a property to buy will avoid as felt as if you didn’t matter !!!!... Read more
Buyer
10th Jan 2024 (1 year ago)

I Halstead

5/5 Stars
They handled the complete process form start to finish - amazing communication and nothing was too much trouble - and they go the extra mile with evening and weekend viewings. - 5Star service - Thank you... Read more
9th Dec 2023 (1 year ago)

Anonymous Homeseller

5/5 Stars
James and Zoe are the best estate agents around if like us you wanted to sell and view houses after work or weekends then these people are the team for you, other estate agents in the area never called back, refused viewings at weekends etc, James and zoe and the team actually want to help you sell and buy a new home, thanks for everything and all your hardwork, no wonder your sales boards are prominent in our lovely area. pictures and advertising where very professional can't recommend enough.... Read more
Seller
8th Dec 2023 (1 year ago)

J Nicholls

5/5 Stars
Our first house purchase, but not our first estate agents. We dealt with many estate agents and some were absolutely awful. Charles Louis were fantastic, the biggest thing for me was their personal touch. Always available no matter the time, Zoe was fantastic and we'll always use Charles Louis in the future. Thanks very much.... Read more
Buyer
6th Dec 2023 (1 year ago)

Anonymous Homeseller

5/5 Stars
James, Zoe and the team have been dedicated to a successful sale of our property. Their personal and professional approach meant that each stage of the process was clear and they were always available when required. The combination of their market knowledge, genuine care and open style meant we had complete trust in them from start to finish. We have been fully satisfied and have no hesitation in recommending them.... Read more
Seller
11th Nov 2023 (1 year ago)

C Murphy

5/5 Stars
A fantastic family run firm, an absolute pleasure to deal with from start to finish and Charles Louis sold my house in 3 days…!!... Read more
Seller
9th Nov 2023 (1 year ago)

V H

5/5 Stars
The team go above and beyond and are really easy to do business with.... Read more
2nd Nov 2023 (1 year ago)

T Simpson

5/5 Stars
Excellent from start to finish. James and the team provide a first class service. Would not hesitate to recommend to family and friends. 10/10... Read more
2nd Nov 2023 (1 year ago)

Anonymous Homeseller

5/5 Stars
We have had the most professional and best experience selling our house. James and his team have been exemplary couldn't have asked for more. Have already recommended them to friends.... Read more
Seller
7th Jul 2023 (1 year ago)

H Thomas

5/5 Stars
I have placed my property with this company and can only recommend them to anyone who is considering selling there home.Veryprofesional in every way possible... Read more
Seller
22nd Jun 2023 (1 year ago)

M Hardy

5/5 Stars
We recently sold our home with Charles Louis and I could not recommend them enough. Zoe, James and Helen did a fantastic job from start to finish. The photos and marketing looked superb. Viewings were well organised and feedback was always requested with leads followed up in a timely manner. Once our sale was agreed Helen did a brilliant job despite one or two issues along the way. Her persistence absolutely paid off and the sale completed as we had hoped for. We have bought and sold numerous houses in the area over the last ten years and I can honestly say I would only ever use Charles Louis in the future. Thanks for everything.... Read more
Seller
20th Jun 2023 (1 year ago)

Anonymous Homeseller

5/5 Stars
Excellent service in every respect. Very efficient and obviously a well organised agency. I would recommend Charles Louis 100% to a prospective house seller. My house sold within two weeks to the second viewer.... Read more
Seller
2nd Jun 2023 (1 year ago)

Anonymous Homeseller

5/5 Stars
James, zoe and the team at Charles Louis have been fantastic from start to finish. The service they provide is exceptional and it was clear from the initial meeting that they were both very knowledgeable and we felt comfortable in their hands. Communication was never an issue, with regular check-ins from the team and there was always someone available to talk to if needed. Once we had agreed a sale the whole process took only 6 weeks. We would highly recommend Charles Louis and feel the service they provide is worth every penny. We wouldn't hesitate to use them again in the future.... Read more
Seller
29th May 2023 (1 year ago)

L Bradley

5/5 Stars
Charles Louis sold my house recently. Brilliant service from beginning to end and all the stress in between. Both professional and personable offering great advice. Quick response to emails from myself and my solicitor. Whole team great but particular appreciation goes to Leila and Helen.... Read more
Seller
29th May 2023 (1 year ago)

R Burney

4/5 Stars
Overall a really good experience, kept me up to date on what was going on and in the loop with the seller updates.... Read more
27th Apr 2023 (1 year ago)

Anonymous Home Buyer

5/5 Stars
Professional service with risk analysis performed, for me to purchase property. High recommended!... Read more
Buyer
20th Apr 2023 (1 year ago)

D (Dad0675)

4/5 Stars
Originally like it but doesn't have bury town office further investigation required... Read more
1st Apr 2023 (1 year ago)

N Armer

5/5 Stars
I rent my property through Charles Louis, Leila and the team are all extremely professional and I feel confident that my property is being managed as it should be. I would recommend anyone thinking of letting property to use Charles Louis and their full service for peace of mind... Read more
Landlord
15th Mar 2023 (1 year ago)

P P

5/5 Stars
Charlse Louis Homes sold our house within weeks. This was done we feel because of the professional attitude taken by all involved. This added to the friendly support we were given right throughout the whole process. We can throughly recomend them. Paul and Christine.... Read more
Seller
13th Mar 2023 (1 year ago)

D bradley

5/5 Stars
We have bought and sold houses over the last 20 years and can honestly say the team at Charles Louis are exceptional. Nothing is to much trouble. They keep you updated at every point, from valuation until the property is sold. Totally professional, efficient and great service.... Read more
Seller
10th Mar 2023 (1 year ago)

Anonymous Homeseller

5/5 Stars
Fantastic agency start to finish. Would highly recommend and will be using again in the future.... Read more
Seller
6th Mar 2023 (1 year ago)

Anonymous Homeseller

5/5 Stars
Charles Louis Homes persevered and went the extra mile to sell a particularly difficult property. More than pleased with the service. Highly recommended.... Read more
Seller
5th Mar 2023 (1 year ago)

I yanes

5/5 Stars
Great service and really helpful at a time when I knew nothing about mortgages, rates and how it all worked. Alex has been excellent at communication and very informative throughout the process. Thank you again.... Read more
24th Feb 2023 (1 year ago)

Anonymous Homeseller

5/5 Stars
The sale of my property hit various problems due to factors outside the control of myself or the estate agents. The team at Charles Louis worked tirelessly. They conducted viewings seven days a week and over bank holiday weekends. They consulted me regularly about how I wanted to proceed and supported me when it all felt overwhelming. They were very professional but maintained a human touch. I would definitely recommend them.... Read more
Seller
12th Feb 2023 (1 year ago)

J Massey

5/5 Stars
Charles Louis are an enthusiastic team, who go the extra mile to make sure your sale/purchase goes as smoothly as possible! I had several enquiries about the property I was purchasing, which they dealt with promptly! I can highly recommend Charles Louis, as their hard work made our property buying stress free!... Read more
Buyer
5th Feb 2023 (2 years ago)

Anonymous Home Buyer

5/5 Stars
Charles Louis are an enthusiastic team, who go the extra mile to make a sale/purchase go as smooth as possible! I had several enquiries about the property details, which were addressed quickly! Highly recommended, they made this sale stress free... Read more
Buyer
5th Feb 2023 (2 years ago)

K Reynolds

5/5 Stars
We have recently bought our home through Charles Louis and couldn't be happier with their service from the day we enquired about viewing. Zoe did everything she could to help with the purchase process and Helen was amazing throughout the period from our offer being accepted to us getting the keys. Thank you!... Read more
Buyer
23rd Jan 2023 (2 years ago)

L Proctor

5/5 Stars
Alex was spot on! The mortgage situation was quite a difficult one but Alex guided me through the process and got things sorted. Thanks a lot!... Read more
16th Jan 2023 (2 years ago)

T Brock

1/5 Stars
Disingenuous or poor communication? We didn't have a positive interaction with Charles Louis. After alerting the company to an error in their listing for a new build property in Cheadle, which was £10,000 under the guide price on their website versus the price on Rightmove, we were encouraged to submit an offer on the understanding that a 'deal could be done' and that 'you will secure one of these properties'. We were told not to communicate the listing-price error to other potential buyers. We were promised that we would hear from the developer a day later at 12 noon, only to find that, at that very time, Charles Louis were showing the property to another potential buyer. Confused about the situation, we tried to reach out but received very little information about the situation, other than the property had been sold to an overseas cash buyer. Charles Louis encouraged us to submit an offer on a different property but forego selling our current property because the developer, Josiah Developments Limited, were only interested in selling to those in the 'most proceedable position'. Given the mostly positive reviews on here, perhaps this is just a case of a 'bad day in the office' but we would not recommend using Charles Louis because we felt that they made promises they could not keep.... Read more
15th Jan 2023 (2 years ago)

J henderson

5/5 Stars
Just like to thankyou for selling my mums house you did everything for me and took the stress away it was a very upseting time for me you kept me up to date thanks for looking after the sale fantastic service... Read more
Seller
9th Jan 2023 (2 years ago)

Anonymous Homeseller

5/5 Stars
Once we met Charles Louis to sell our property we got the feeling they are professional and very knowledgeable. We were super impressed on the presentation of our property for their web site was outstanding. They sold our property in 7 days, they took away the stress for us until it the deal was completed.... Read more
Seller
27th Dec 2022 (2 years ago)

Anonymous Homeseller

5/5 Stars
We have recently used Charles Louis to sell and purchase our homes. Having last moved 29 years ago we were a little out of touch with the whole moving process which did make us a little anxious. The staff however at Charles Louis especially Zoe and James Birch provided a great service which gave us a lot of confidence and re-assurance. The quality of our selling particulars were impressive and high quality. Our property did not sell straight away but some adjustments recommended by Zoe attracted more interest and this helped to secure a sale soon after. Whilst waiting to move we did encounter some small issues but these were resolved promptly. Zoe and James and their staff went out of their way to provide a professional and personal service. They gave us regular updates on our sale and purchase and would always respond quickly when we contacted them. We can highly recommend them.... Read more
Seller
19th Dec 2022 (2 years ago)

J Yeoman

5/5 Stars
Spoke with James and he has a fantastic contact me any time approach. Made me feel very secure and like I had real support when I need it!... Read more
17th Oct 2022 (2 years ago)

L Gray

5/5 Stars
Charles Louis and in particular Jamie and Zoe have been fantastic, they have been so professional, supportive, kind and they always kept us up to date, so we never had to chase anything, which made the whole process much easier than any move we have done before. Thankyou very much... Read more
20th Sep 2022 (2 years ago)

Anonymous Homeseller

5/5 Stars
I was told to go with this estate agent because they will look are you it was a sad sale it was my beautiful mums house that passed away james zoe and all the team did everything and kept in contact over text because i found that worked for me. Never met such lovely people really great team so thankyou to all the team for selling mums house big 5 star... Read more
Seller
17th Sep 2022 (2 years ago)

A Fotheringham

5/5 Stars
I would highly recommend choosing Charles Louis. They were excellent during our house sale and helped us manage a difficult process.... Read more
Seller
14th Sep 2022 (2 years ago)

Anonymous Homeseller

5/5 Stars
I used Charles Louis for both my sale and purchase. The experience, end-to-end, has been first class. The difference between Charles Louis and others is the people. Throughout, both Zoe and James have been incredibly friendly, personable and helpful. The whole process felt less like a business transaction and more like friends helping each other out. Nothing was ever too much trouble and, in fact, they went above and beyond to help us with a couple of particular requests when they had no obligation to do so. I had reservations about using an agent not local to me for my sale but I need not have. Everything has been managed professionally and expeditiously but with a human touch and I cannot recommend Charles Louis (Zoe and James in particular) enough. Thanks both.... Read more
Seller
3rd Aug 2022 (2 years ago)

J Etherington

5/5 Stars
I used Charles Louis for both my sale and purchase. The experience, end-to-end, has been first class. The difference between Charles Louis and others is the people. Throughout, both Zoe and James have been incredibly friendly, personable and helpful. The whole process felt less like a business transaction and more like friends helping each other out. Nothing was ever too much trouble and, in fact, they went above and beyond to help us with a couple of particular requests when they had no obligation to do so. I had reservations about using an agent not local to me for my sale but I need not have. Everything has been managed professionally and expeditiously but with a human touch and I cannot recommend Charles Louis (Zoe and James in particular) enough. Thanks both.... Read more
3rd Aug 2022 (2 years ago)

K (LazyBeardedGuy)

5/5 Stars
Extremely helpful and friendly people, who went approve and beyond to help me out in every way possible. I highly recommend using them... Read more
23rd Jul 2022 (2 years ago)

D Cushing

3/5 Stars
Website slow, but got the details I needed.... Read more
13th Jul 2022 (2 years ago)

A Magnall

5/5 Stars
Excellent agent met all my expectations, very friendly and approachable, excellent marketing materials, quick response to queries and worked with solicitors for quick completion 5/5 I will be recommending them in the future.... Read more
5th Jul 2022 (2 years ago)

T Willis

5/5 Stars
Bought our property through Charles Louis - Helen was fantastic! Kept us in the loop all the way through the process and chased solicitors when needed (which was often). Thankyou!... Read more
29th Jun 2022 (2 years ago)

G Vernon

5/5 Stars
WOW firstly the houses at Spenbrook are fantastic, the area of outstanding natural beauty has that status for one reason it is outstanding, all the community in the area are lovely and really caring but the thing that has amazed me the most is that every single trade on site treats every house as if it is their home. If there is an award for developer of the year the Spenbrook wins for 2022!! Make sure you check out the site as the properties are selling really fast and move your family to their forever home.... Read more
23rd May 2022 (2 years ago)

H Nuttall

5/5 Stars
We have recently both sold and purchased our homes with Charles Louis homes. James, Zoe and the extended Charles Louis family have been fantastic since our first contact. Having only ever bought one previous property (23 years ago!) we needed the support and guidance to help us on our journey. Charles Louis certainly effortlessly provided this. It was important to us that we chose a local agent who knew the local market. They did an amazing job marketing the property with the use of their pictures and video tours and secured us a very quick sale the same week. On first meeting James and Zoe we felt very comfortable and at ease. We have found the whole team to be honest, approachable, friendly, efficient and professional. They have always kept us in the loop and been contactable when needed. They return calls and emails promptly and have always found a solution to any hiccups along the way. Nothing was ever too much trouble. Having access to their experienced independent financial services proved to be a huge bonus. Together they have managed to help us find and secure our perfect dream purchase. We couldn't be happier with our home and its beautiful location. We cant thank them all enough and highly recommend Charles Louis homes to anyone thinking of selling or buying their homes.????... Read more
Seller
13th May 2022 (2 years ago)

A Forster

5/5 Stars
I purchased a property with Charles Louis this month and absolutely cannot fault the service provided. Our estate agent was on hand at all times of the day for us, helped us push the sale through quickly, and was so kind and supportive throughout the process. Everyone was so professional and knowledgable; they work so hard to ensure everything does smoothly.... Read more
Buyer
10th May 2022 (2 years ago)

L sedman

5/5 Stars
James, Zoe and their team exceeded our expectations. The whole process has been efficient with consistent and honest communication. Every team member that has dealt with the sale and purchase of our home has been easily contactable.We were kept upto date constantly without having to chase anything. Highly recommended and we wouldn't hesitate to come back to you. Thank you.... Read more
Seller
19th Apr 2022 (2 years ago)

R Wellman

5/5 Stars
Excellent bespoke service. I can’t recommend them enough. They sold our house in 24 hours and even found us our new home. Their walk through video and brochure was fantastic. The team is very professional and friendly. So much better than using the big high street brands.... Read more
Seller
15th Apr 2022 (2 years ago)

T Tickle

5/5 Stars
Estate agents usually get a bad rap, but our experience with Charles Louis Homes as been the exact opposite. James Birch in particular was on the case from the off, advising on an accurate sale price based on recently sold properties nearby. Nothing was too much trouble, the way our property was present made a huge impact on sales enquires. Our house was sold to the first person and an offer within the first 24 hours! AND the valuation was spot on. James handle the sales process swiftly and kept us informed at every stage. I cannot recommend them highly enough! If I could give SIX STARS I would.... Read more
Seller
14th Apr 2022 (2 years ago)

A Couzens

5/5 Stars
Friendly, fast and pain free sale. Thanks... Read more
Seller
14th Apr 2022 (2 years ago)

G Peace

5/5 Stars
James, Zoe and Leila were outstanding throughout the process of selling our property. Dealing with a difficult buyer and solicitor they were transparent and professional from start to finish. Highly recommended.... Read more
Seller
13th Apr 2022 (2 years ago)

K Birch

5/5 Stars
I am very happy to leave a positive review of Charles Louis Homes. James and Zoe sold our house promptly and for a good price. They were transparent from the beginning about what would be required of us to sell our home for the best price and in the time frame we required. We have four young children and we're quite stressed by the process but they were always available to calm us down and negotiated with our buyers well. I would recommend them to anyone and feel we had the best service.... Read more
Seller
6th Apr 2022 (2 years ago)

C Bell

5/5 Stars
A big thank you to Jamie and Zoe at Charles Louis , the marketing of my property was second to none as was the service I received from the team at Charles Louis . I would recommend anybody selling your home to give them a call.... Read more
Seller
6th Apr 2022 (2 years ago)

M Ashton

5/5 Stars
For anybody looking for an estate agent I would highly recommend Charles Louis Homes. James, Zoe and everyone involved where fantastic. There commitment in all aspects of the process was brilliant and they always made themselves available. Thank you from myself and Gemma for your help throughout.... Read more
14th Mar 2022 (2 years ago)

T ford

1/5 Stars
We travelled from North Wales to view a property to be told 2 hours before the appointment the property was on hold for 2 weeks, and if the person they were holding it for didnt sell her property in 2 weeks we can come back! and view! What a waste of time and money staying in a hotel,... Read more
18th Feb 2022 (2 years ago)

T Troth

5/5 Stars
We really can not recommend Charles Louis enough. We have been landlords living abroad now for nearly 20 years and in all that time we have never had such good service from any of the managing estate agents (and there has been a few), as we have from Charles Louis. The absolute professionalism from every single employee that we deal with is an absolute pleasure, the decorum they present themselves with and deal within is true and we honestly just can't fault them. They have been an absolute breath of air this last 6 months, taking care of our rented property in Lancashire whilst we ourselves have been moving back from abroad. It's meant we haven't had to deal with or worry about any of the problems that have risen (again, a fair few) and it's all just been dealt with to a very high standard. Both our property and our tenant has been looked after impeccably and we wish we have brought them on to look after our property sooner.... Read more
Landlord
15th Feb 2022 (2 years ago)

R Mauriello

5/5 Stars
I was so impressed with Charles Louis Estate agents from the start. James and Zoe were extremely professional, friendly and knowledgable about the current property market. Leila became my main contact and she was excellent. Regular updates and responding to messages promptly made the whole selling process stress free. I would highly recommend Charles Louis Estate Agents. Thank you to the whole team.... Read more
Seller
14th Feb 2022 (2 years ago)

N Bury

5/5 Stars
The staff at Charles Louis were most helpful and attentive, and I felt that I could rely on their advice and support throughout my house purchase. I would definitely recommend the company. Thank you.... Read more
Buyer
3rd Feb 2022 (3 years ago)

V Gago

5/5 Stars
Great Estate Agents. We have recently sold our house and they did everything for us. They kept us informed through out the sale and it all went smoothly. Took a lot of stress out of selling a house. All the staff were very friendly especially Zoe, James & Leila who we dealt with most of the time. Would highly recommend.... Read more
Seller
2nd Feb 2022 (3 years ago)

B Neely

5/5 Stars
Absolutely brilliant - great service - sold within a few days of going on the market. James/Zoe and the team have been great. Highly recommended.... Read more
Seller
2nd Feb 2022 (3 years ago)

P Mace

5/5 Stars
We originally went with Charles Louis Homes because they once sponsored some equipment for Litter Picking Ramsbottom, a local community initiative we were involved with, which says a lot about their ethos. The whole team gave excellent service, putting together a very informative and accurate sales pack that enabled us to make a sale at the price we aimed to achieve. Overall they provide a personal, prompt, friendly service and the staff are easily available to offer help, advice and support throughout what can obviously be a difficult process. We always felt they went the extra mile.... Read more
Seller
9th Dec 2021 (3 years ago)

M Jones

5/5 Stars
From the very 'off ' dealing with Alex for our mortgage needs has been a very pleasurable and professional experience, nothing has been to much trouble for him and he is a "massive credit " to charles Louis estate agents and the whole team. Thank you for everything you have done for us. 100% recommended to all. 5 star service.... Read more
9th Dec 2021 (3 years ago)

A Binns

5/5 Stars
Would highly recommend Charles Louis following our sale. Very professional, courteous, friendly and responsive. Communication throughout was really excellent. THANK YOU!... Read more
Seller
11th Nov 2021 (3 years ago)

P Bardzil

5/5 Stars
Very happy with the service we received. Leila was very responsive and steered the sale through a few challenges to a successful resolution! Pleased to recommend this company.... Read more
Seller
27th Oct 2021 (3 years ago)

I London

5/5 Stars
I had a great experience using CLH. They are a friendly bunch also and knowledgable. Although our solicitor was a panel solicitor and not very responsive, CLH were dogged in their pursuit of the end result and kept the sale together for months. I was pleased when the sale reached a satisfactory conclusion and I am happy to review CLH and recommend them to Vendors and buyers. I am an investor and an Agent so I know they did a good job.... Read more
Seller
20th Oct 2021 (3 years ago)

R Clough

5/5 Stars
Wonderful service James and Zoe were very approachable and professional, and they were both also extremely kind , when you haven’t moved for many years it’s very stressful, James and Zoe did their absolute best to make it as easy as possible... Read more
20th Oct 2021 (3 years ago)

L Walmsley

5/5 Stars
Excellent communication throughout the process answering any questions I had quickly and providing updates. James was really helpful in assisting us in any issues which arose. Couldnt recommend enough, thank you!... Read more
19th Oct 2021 (3 years ago)

D Gregson

5/5 Stars
Charles Louis set the standard high for what estate agents can do and no one else comes close. A first-class service from start to finish, I recommend them without hesitation. They won't let you down.... Read more
19th Oct 2021 (3 years ago)

C Loftus

5/5 Stars
Would 100% recommend Charles Louis to sell your home with. Amazing service from the whole sales team throughout the buying process. Super friendly and always at the end of the phone to help you ????... Read more
Seller
2nd Oct 2021 (3 years ago)

M ls

5/5 Stars
Working with Charles Louis Homes - Leila and Zoe - made the whole selling experience easy. A professional hardworking team who are willing to go that little bit extra when issues arise. I would highly recommend them.... Read more
Seller
1st Oct 2021 (3 years ago)

D Mumma

5/5 Stars
Second time I have used Charles Louis for Insurance and found Becky to be fantastic. She works hard to find a product at a good price to cover the required, this has completely taken the hassle away for me. The process could not have been easier, or better value. I would use again - Thank-you! Also great for mortgages, I have used previously and would use again.... Read more
1st Oct 2021 (3 years ago)

D Osborne

5/5 Stars
Superb service received by the whole team, so friendly and on the ball! Leila went above and beyond from taking fantastic photos to securing a purchaser and a smooth sale. I was kept informed throughout and there was always someone available to answer any questions. Made the process of selling my house stress free, thank you! I would definitely use Charles Louis again!... Read more
Seller
31st Aug 2021 (3 years ago)

P Dernley

5/5 Stars
Excellent seller experience of working with James, Zoe and all the team! At Charles Louis, customer service, responsiveness, local knowledge and honesty are their key strengths. Would highly recommend!... Read more
Seller
15th Aug 2021 (3 years ago)

J Lancaster

5/5 Stars
My husband and I had a wonderful experience using Charles Louis as our Mortgage Broker. We were first time buyers so unfamiliar with the house buying process. Charles Louis were always easy to get in contact with and able to answer our many questions. Special thanks to Alex, James, Michelle and Zoey. We couldn't be happier in our new home!... Read more
Buyer
9th Aug 2021 (3 years ago)

M Morton

5/5 Stars
Charles Louis were fantastic throughout the whole process of buying our first home. Where as it seemed as though some estate agents in the area were making it harder for first-time buyers like us to get on the property ladder, Charles Louis maintained a common sense approach, which must be why they are proving increasingly popular. We honestly can't thank them enough and wish them every success in the future!... Read more
Buyer
5th Aug 2021 (3 years ago)

N Kelly

5/5 Stars
Just bought my home through Charles Louis. They were fantastic through the whole purchase. As a first time buyer they were great at answering any questions about the process and keeping me updated. Couldn't recommend them enough.... Read more
Buyer
2nd Jul 2021 (3 years ago)

R Rowshanzamir

5/5 Stars
Couldn’t have asked for a better Estate Agent to sell our home! From the day James came to Value the property all the way through to the Sale and Completion. Zoe and Leila kept us informed all the way through and went out of their way to answer any questions we had. In the latter stages of the sale going through Leila kept us informed through out and even contacted the Estate agent dealing with our onward purchase to help that along! Would 100% recommend Charles Louis! Thank you!! ??????????... Read more
Seller
2nd Jul 2021 (3 years ago)

W Leach

5/5 Stars
Fantastic estate agents. James and Zoe are a breath of fresh air. They keep you informed and up to date, are proactive and provide a honest, professional service. I couldn’t recommend them enough. I will definitely use them again!... Read more
1st Jul 2021 (3 years ago)

E Thornley

5/5 Stars
Sold our house with Charles Louis Homes and couldn't have asked for better service. From start to finish, nothing was too much trouble. The staff were all friendly and professional and they went the extra mile to ensure our house sale went through on time. Would highly recommend.... Read more
Seller
1st Jul 2021 (3 years ago)

M Livesey

5/5 Stars
Great customer service. Just sold my property and I would highly recommend Charles Louis as a very professional service, curteous and helpful throughout the whole customer journey. Friendly too and dependable.... Read more
Seller
30th Jun 2021 (3 years ago)

A lightfoot

5/5 Stars
Service from both Zoe and Jamie was second to none nothing was too much trouble for them all promisis were kept throughout this proses which made it a smooth transition... Read more
21st Jun 2021 (3 years ago)

L Hodson

5/5 Stars
Great service provided by very helpful and friendly staff. Would definitely recommend... Read more
18th Jun 2021 (3 years ago)

Pete

5/5 Stars
It’s has been a pleasure to work with Charles Louis for the purchase of my new home. Zoe and Lelia kept me in the loop every step of the way and was excellent customer service and very friendly. Highly recommended.... Read more
Buyer
5th Jun 2021 (3 years ago)

M maz

5/5 Stars
Zoe, Leila and the team were all very helpful as well as professional, and communicative...all you could want from an estate agent. Would definately recommend!... Read more
22nd Apr 2021 (3 years ago)

I Walsh

5/5 Stars
I've just exchanged contracts on the sale of my home with Charles Louis. They been great from start to finish, accompanying all my viewings and always giving me feedback promptly. After a few viewings and no offers they suggested a different marketing technique and once that was in place, an offer was forthcoming very quickly which I happily accepted. From that point on Leila chased my sale weekly and updated me constantly, nothing was too much trouble for her. From accepting the offer to exchange its been 8 weeks, the whole process seamless and straightforward and I couldn't be happier. Would definitely recommend. Thank you... Read more
Seller
13th Apr 2021 (3 years ago)

T Reynolds

5/5 Stars
We recently purchased a house on the market with Charles Louis and can honestly say, I've never known an agent work as hard and tirelessly as Leilla Triffit. She is outstanding and went above and beyond for us from start to finish. I could not recommend her enough.... Read more
Buyer
12th Apr 2021 (3 years ago)

D Leach

5/5 Stars
They’ve been amazing through the whole process of me getting my mortgage and home. They’ve made it a lot easier and have been really helpful throughout. I would highly recommend to anyone.... Read more
9th Apr 2021 (3 years ago)

A H

5/5 Stars
Excellent service. The team are very friendly and professional. I would definitely recommend them to my family and friends... Read more
9th Apr 2021 (3 years ago)

M Kornyk

4/5 Stars
I would like to say these people are friendly, professional, responsive, we bought our new home from Charles Louis, I would highly recommend them if I was selling, made our estate agent look like coco the clown & Co, Charleslouis kept us informed all the way, James and Zoe on the ball and switched on, I would of give 5 star but one of the younger staff didn’t pass a message on a few days before the move, wasn’t an issue but I just want to be honest, great effort and best of luck for the future, thank you very much, kind regards Massimo & Gaynor... Read more
Buyer
8th Apr 2021 (3 years ago)

M Ellis

5/5 Stars
Ooh these are a right lovely bunch! Couldn't be happier with the service we got from James, Zoe and Leila at Charles Louis. From the moment we met them we knew we'd chosen the right agent. They took the stress out of selling our house and actually made it quite fun. Zoe even ran the hoover round our house before a viewing when I couldn't be there (she did a cracking job of that too). The only criticism I have is about James' hair. It's so gorgeous and full of volume that it sometimes makes it hard to concentrate on what he's saying.... Read more
Seller
7th Apr 2021 (3 years ago)

W Holbrook

5/5 Stars
Cannot recommend Charles Louis Homes highly enough. From the fabulous marketing job on our sale property, to assisting with help and advice on our purchase property, James, Zoe and Leila were with us every step of the way and kept us totally informed from start to finish. Nothing was ever too much trouble and to get us from offer to completion in 11 weeks in the current craziness of the property market was nothing short of amazing. One friend took our advice and listed her house with them and it sold even faster than ours had! Another is looking to list shortly and I'm sure they'll do the same brilliant job for her too.... Read more
Seller
27th Mar 2021 (3 years ago)

D Mort

5/5 Stars
Fantastic company, as a first time buyer and also self employed I thought it would be hard to get a mortgage but Michelle was brilliant. Michelle advised and helped every step of the way. Would highly recommend .... Read more
Buyer
9th Mar 2021 (3 years ago)

F farooq

5/5 Stars
have recently purchased a property through charles louis, zoe, leila and the whole team did an amazing job from the viewing to completion! They delivered exactly what they said they would from the start. The whole process was seamless!! Thank you once again! Fasil... Read more
Buyer
24th Feb 2021 (3 years ago)

E Taylor

5/5 Stars
I recently purchased a house with this estate agent. I thought they were excellent. Zoe and James were a pleasure to deal with. James was always available and very reassuring during what can be a stressful time. James was really helpful with issues that came up on the survey providing local trades people and giving advice. They are clearly very experienced. Highly recommended.... Read more
Buyer
21st Feb 2021 (3 years ago)

E Hoe

5/5 Stars
We recently purchased a house through Charles Louis and from the first viewing Zoe and James gave us a masterclass in customer service. Trust me when I say if you want to sell your house this is the team you need! They kept us up to date and were very responsive to queries despite us not being their client. Needless to say next time I move I will be using them, and recommending them to my family and friends.... Read more
Buyer
29th Jan 2021 (4 years ago)

T katsikaronis

5/5 Stars
Great service! Very professional from start to finish! James and Zoe had a solution for each challenge and been very helpfull at all times. Even i have been abroad this never been a problem! I would recommend 100% to everyone.... Read more
18th Jan 2021 (4 years ago)

J Carr

5/5 Stars
Right from the initial house viewing, we were really impressed with the professional but personal service provided and this continued right through to completion of our sale and purchase. James and Zoe were always easily contacted and made the effort to quickly follow-up on queries. We are very happy with the outcome and would certainly recommend using Charles Louis.... Read more
Seller
18th Jan 2021 (4 years ago)

S Carrington

5/5 Stars
I would highly recommend Charles Louis Homes.They were fantastic in helping me sell my late mum's house, taking care of all the viewings, so it was hassle free for us. They couldn't have been more professional, but with a caring manner with a great intuition for finding the right buyers for the property. Totally putting our mind at ease. Superb service thank you James and Zoe.... Read more
Seller
19th Oct 2020 (4 years ago)

L Grogan

5/5 Stars
I cannot recommend Charles Louis highly enough! James & Zoe have been fantastic from start to finish, their level of professionalism & knowledge exceeds all expectations. They were on hand throughout to answer any queries and offer advise. Our sale was completed Smoothly within 12 weeks & Charles Louis kept in regular contact throughout. I have already recommended Charles Louis to family & friends. thank you again To James & Zoe for all your assistance.... Read more
Seller
15th Sep 2020 (4 years ago)

J Smith

5/5 Stars
I had the pleasure of dealing with Zoe and James from Charles Louis Homes in connection with the purchase of my new home. They are super professional, affable and were a joy to deal from start to finish. Highly recommended.... Read more
Buyer
7th Sep 2020 (4 years ago)

G Thornton

5/5 Stars
The service I received from James and Zoe at Charles Louis Homes was excellent. They guided me through the whole process of selling my house and kept me regularly updated. James and Zoe are extremely friendly and helpful and were always on hand if I had any questions. I cannot recommend them highly enough.... Read more
Seller
30th Aug 2020 (4 years ago)

L longworth

5/5 Stars
The service received at Charles Louis homes has been outstanding! Very professional from start to finish and always there to answer any questions. Highly recommended.... Read more
18th Jun 2020 (4 years ago)

D Collier

5/5 Stars
Can we possibly give more than 5 stars. Right from our initial phone call to the office to enquire about marketing our property both James and Zoe have gone above and beyond. We are currently on lock down due to Covid 19 and even through this they have kept in contact (despite not being able to do viewings). Always letting us know what the market is like, whether there have been any enquiries about our property and sending us a report over from Rightmove. We have now accepted an offer on our property despite still being in lock down and we really cannot fault James, Zoe and the rest of the team at Charles Louis Homes. If anyone is thinking of selling a property I'd highly recommend them.... Read more
Seller
27th Apr 2020 (4 years ago)

C glennon

5/5 Stars
Unbelievable service from Jamie and Zoe! Sold my house in a week for £16,000 more than I wanted! I have already put all my friends on to them!... Read more
Seller
19th Feb 2020 (4 years ago)

P Hudson

5/5 Stars
Zoe, James and the team were fantastic throughout the process of me purchasing my first home. There was always someone on hand to answer my questions and they were very flexible when it came to me wanting to view the property multiple times throughout the sale. For a relatively new business, they are extremely professional and there is definitely an extra personal touch there that other bigger agents can't really offer. I really cannot recommend them enough to anyone looking to buy or sell!... Read more
Buyer
17th Jan 2020 (5 years ago)

R hakim

5/5 Stars
Had the opportunity to work with Zoe Birch and James Birch. Very professional and very helpful. They have facilitated our purchase, made sure things run smoothly and are always more than willing to help. Would definitely recommend them for anyone looking for agents. Aiza Riaz.... Read more
Buyer
26th Nov 2019 (5 years ago)

A S

5/5 Stars
Couldn’t recommend them more, talked us through the whole process and were really helpful throughout... Read more
2nd Sep 2019 (5 years ago)
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