DavidD
Efficient helpful staff who provided a great service. Very friendly and patient dealing with a host of problems. Reasonable fees and great value.
Many thanks... Read more
18th Dec 2024 (26 days ago)
Good local agents.... Read more
Seller
2nd Aug 2024 (23 weeks ago)
W Farron
James and the team have been nothing short of brilliant. Positive and enthusiastic about the home I loved when other local agents were not and also listening to me about the amount I believed we could achieve rather than pressuring me or steering me towards an easy sale for them (i.e relying on Rightmove or Zoopla to do their job for them). They became friends and counsellors, as well as estate agents (I should know; I am a counsellor!) They kept in touch and me informed at every step of the way and really seemed to delight in my sale, as much as I did. They pointed out the shortcomings of other practices without ever bad-mouthing rival companies, which I appreciated. I have already recommended a friend (whose sale has also been achieved) and would not hesitate to do so in future.... Read more
Seller
31st Jul 2024 (24 weeks ago)
R Lambrou
We were first-time buyers, and the agents made our initial experience challenging and difficult. It was very clear that there was a good relationship between them and our seller. So much so, that when concrete issues were raised from our side, we were patronised and almost forced into exchanging as an ultimatum. Our case was dealt with by (what felt like) the whole office, which was very unprofessional and careless. Mixed messages were given throughout and lots of back-tracking. We did not go through with the purchase because of how this case was handled.... Read more
Buyer
17th Jun 2024 (6 mo. ago)
S Few
I cannot recommend Chas Lowe (and James) highly enough. He certainly went above and beyond recently to help me. I'd give them 10 stars if I could!!!... Read more
R Dog
I chose them because James had come to our house a couple of over the years to value the house and has always been really friendly and very honest. Not only sis he give me advice on the sale of my property buy one I was purchasing having as well, which was above what he needed to do.
James and David found a buyer quickly and it was the process from offer to completion is where they excelled even more. David outlined the time and and stages and would literally update me every week. He would contact all parties involved. He cut through anything irrelevant and just gave me the info I needed to know. Absolutely fantastic job. And really nice people... Read more
Seller
17th Mar 2024 (9 mo. ago)
D S
Avoid this estate agent like the plague, very rude, will put phone down on you, they will drag any house sale whether buying or selling unnecessarily when you question this they will act like you are in the wrong and very quick to demand excessive fees when due for their less than 1 star service
Please send this review far and wide to avoid anyone else falling into there trap and buy or sell elsewhere.
Avoid, Avoid, Avoid, Avoid or be prepared to be screwed over... Read more
15th Feb 2024 (10 mo. ago)
Chloe
I recently had the pleasure of working with David at Chas R Low estates who helped us with our first house purchase.
Throughout the entire process, David was invaluable. He went above and beyond his role, ensuring that we were well-informed and supported at every step of the way.
His level of work and communication was outstanding, promptly providing updates, answering our questions, and offering guidance whenever we needed it and he consistently went above and beyond.
I cannot thank him enough, and I am truly thankful for his exceptional support :)
And of course a big thank you again to everyone at Chas R Lowe!... Read more
Buyer
12th Jan 2024 (1 year ago)
C Yildiz
Good managing agents.... Read more
30th Oct 2023 (1 year ago)
D Sathyanarayana
Never Buy the Insurance which they advice for Rent guarantee.. it is not worth the paper it is written on. As it will be a contract with the EA and Insurers and you will not get any Rent back if the tenants default and go for the claim.... Read more
Landlord
28th Jun 2023 (1 year ago)
C Tan
James was amazing. He did an exceptional job and went above and beyond to see the transaction through. My purchase could so easily have fallen through at various points but he chased all the parties in involved and he got responses whenever they were needed. There was no task that was too much of an ask for him. He was there and contactable throughout the process. And now I have my dream home. Thank you James!... Read more
Buyer
15th May 2023 (1 year ago)
Even in this touch market Chas Lowe were always available to answer my calls, no answer phones, none of this no one 'is available' to help today! Professional, know every aspect of the property market, sometimes more than my solicitor did. I also used their Financial Adviser who kept every everything under one hat. Excellent all round.... Read more
Buyer
31st Oct 2022 (2 years ago)
A McNeill
I simply can't recommend James and the team enough. They are the people to go to. We have just sold our family home after many years of living in Barnet and James and the team were attentive, thoughtful, polite and kind. We had a professional highly skilled team on our side and it made all the difference. Just a brilliant level of service and worth every penny.... Read more
Seller
10th Aug 2022 (2 years ago)
5 star customer service. The only estate agent we dealt with who were upfront, honest and didn’t engage us in bidding wars.
The Sales Director also was in continuous contact with us and helping to push things along after offer accepted. Highly recommend.... Read more
Buyer
29th Jul 2022 (2 years ago)
P Manning
Great company sold my dads house in one day, for geat price, extreamly helpful on all aspects of selling, recommended, great friendly service. Glad we used them.... Read more
1st Jun 2022 (2 years ago)
From first meeting for valuation to the final day the team were all very helpful and professional throughout the whole process from viewings to completion. Communication is always key to the vendor in selling a house especially in times of loss and sadness. The team kept us informed every week of the sale of my late fathers house. The company owner was always available to discuss matters and provide advice when we required and were unsure. One of the best Estate Agents I've ever had to deal with and I've dealt with quite a few over my years. Great Company.... Read more
Seller
11th Apr 2022 (2 years ago)
I have been a customer of Chas Lowe since 2003. Initially as a landlord where they managed my property and most recently as a property seller.
Over the years I’ve spoken and worked with all of the team – Lorna, Michelle, James, Roger, David & Anthony. All are absolutely fantastic, friendly and nothing is too much trouble for them.... Read more
Seller
23rd Mar 2022 (2 years ago)
I would not hesitate to recommend Chas Lowe to anyone looking to sell or buy in the Barnet area. They provided excellent, thoroughly professional service during these difficult times. The sale of my late Mother’s house was made remarkably easy and stress free by all the very helpful and professional Chas Lowe team. Special thanks to James and Michelle.... Read more
Buyer
25th Mar 2021 (3 years ago)
I recently bought a house through Chas R Lowe and found them to be highly organised, proactive and professional throughout the process. Also the staff there were really genuinely friendly. However there was long chain of 6 and some of the agents / solictors were not so proactive as Michelle who was great and she tirelessly kept the chain together and through a difficult job of agreeing a completion date, which was very difficult with securing removals, covid lockdowns and 6 person chain etc. Chas Lowe kept in constant contact with me throughout, ensuring a successful conclusion. I cannot rate them more highly for all their efforts and professionalism and I will definitely be recommending them to family & family.... Read more
Seller
18th Mar 2021 (3 years ago)
We have used Chas R Lowe on a few occasions now and cannot recommend them enough. They are professional, helpful and really knowledgeable. They give good advice and are honest which is hard to find in estate agents. Throughout our sale they did what was right for us. Michelle is amazing and made everything come together within a tight deadline. They have brilliant knowledge of the area and tradesmen and are really helpful. They are wonderful!!!!... Read more
Seller
8th Feb 2021 (3 years ago)
I Ibrahim
Great estate agents - im a renting tenant... Read more
Tenant
6th Dec 2020 (4 years ago)
I would not hesitate to recommend Chas Lowe to anyone looking to sell or buy in the Barnet area. They provided excellent, thoroughly professional service during these difficult times. The sale of my late Mother’s house was made remarkably easy and stress free by all the very helpful and professional Chas Lowe team. Special thanks to James and Michelle.... Read more
Seller
13th Oct 2020 (4 years ago)
NM
These agents are some of the most polite, professional people I have dealt with. I say this even though they couldnt help me with my property search today. But they pointed me in the right direction and did their best to put me at ease. I definitely recommend giving them a call.... Read more
19th Sep 2020 (4 years ago)
I have recently bought my house in Barnet and was helped by Anthony and Michelle from Chas R Lowe Estates. Anthony was very charming and helpful when showing me round the property during the initial stages.
Once the proceedings began to take place, the COVID lockdown caused many issues for me in regards to timing and a difficult seller however Michelle was fantastic and really helped the sale to run smoothly and as quickly as possible. She was very professional and offered as much advice as she could as well as going above and beyond the usual services of an Estate Agent to help out the elderly seller. This really shows how much she cares about her clients on both sides of the buying transaction and wanting to help please all parties.
All the team at Chas R Lowe really helped to get my purchase moving and I couldn't be happier now I am starting the renovation project on my new home. I can't wait to get in! Thank you so much Michelle and all the team... Read more
Buyer
19th Aug 2020 (4 years ago)
Friendly, helpful, thorough, not pushy nor full of froth.... Read more
Seller
19th Jul 2020 (4 years ago)
E Giacobbe
Great service, quick response, pragmatic approach...perfect agency to purchase my first property... Read more
Buyer
19th Jun 2020 (4 years ago)
P Charalambous
I would like to thank James for the professional way he deal with our offers.... Read more
5th Mar 2020 (4 years ago)
Highly recommended!
I cannot recommend Chas R Lowe highly enough. From start to finish they kept me informed of everything that was going on and were always efficient, professional and friendly. Nothing was too much trouble for them; they are all just really nice people!
Thank you to everyone and in particular to Michelle who kept everything on track. She was also kind enough to keep an eye on the house as I am not local. I will always be grateful to her, James and the rest of the team for all they did.... Read more
Seller
27th Jan 2020 (4 years ago)
B Watermeyer
Very good agents to deal with particularly Roger Beadle their letting manager.... Read more
Landlord
24th Nov 2019 (5 years ago)
S Eldrige
When I told my neighbours that I was going to put my property on the market all three recommended Chas Lowe stating how good they are. I can say they were right I was given the best help and advise I could ask for. Every member of Chas Lowe was so kind and helpful. Being an older person living on my this is much appreciated. Soon they had sold my property. They helped me from the finish. If you are looking for an Estate Agent then use Chas Lowe who will be there for you.... Read more
Seller
31st Oct 2019 (5 years ago)
L Stimson
Fantastic estate agent's, would always highly recommend them.... Read more
19th Oct 2019 (5 years ago)
L Byatt
My partner & I purchased a property that Chas Lowe were marketing and from the initial viewing back in the summer we were not harassed like other agents we had met, right up until completion. Chas Lowe were great . They arranged for us to revisit the new place several times and also helped us through the many complicated steps in the process, and also recommending excellent mortgage advisor they have trusted for years, and he was great too. Thank you Chas Lowe for making a move we were initially daunted by so pleasant.... Read more
Buyer
18th Oct 2019 (5 years ago)
R Patel
Horrible experience, hoped for the best got the worst service ever. Treated with zero respect or trust.... Read more
2nd Oct 2019 (5 years ago)
C Richards
Soo easy to deal with, lovely lovely people, nothing was ever a problem and was such a pleasure to deal with them for my house purchase. I would highly recommend them Thanks guys for all your help!... Read more
Buyer
22nd Aug 2019 (5 years ago)
J Barnett
There is a reason why they are award winning agents!
Property sales are never easy, and this particular sale required Chas R Lowe's expertise, dedication, and persistence to push over the line. James and Michelle were always on top of any problems, knew exactly how best to handle them, and were helpful throughout. I have, and shall continue to, recommend Chas R Lowe... Read more
Seller
22nd Aug 2019 (5 years ago)
S Jane
A rare thing these days - an honest reliable estate agent - a pleasure to deal with... Read more
19th Aug 2019 (5 years ago)
S Filtness
The only way to sell your home, we had a very turbulent sale and purchase, if it were not for James and Michelle, it would not have happened, a strong team of experts that make up for all the other agents shortcomings in your chain! Don’t waste your time on cheaper alternatives!!... Read more
Seller
16th May 2019 (5 years ago)
G James
We purchased a house through Chas R Lowe, and I can honestly say that if ever I needed the services of an estate agent I would use Chas R Lowe.
We had complications with the sale of our flat and although Chas Lowe were not our estate agent they were beyond helpful. I do not think the sale of our property would have gone through without Michelle's help.
Michelle is so helpful and very very assertive!
Chas R Lowe are honest, reliable and trustworthy.... Read more
Buyer
13th May 2019 (5 years ago)
Y Lai
Everyone at Chas R Lowe has been an absolute delight to work with, big thanks to Michelle, James and David to make my first-time purchase stress-free. They have been extremely efficient, honest, friendly, professional and fair, which are rear finds in the industry. Would definitely recommend and use again.... Read more
Buyer
20th Mar 2019 (5 years ago)
S Jones
From the first visit to value the flat they delivered a first class service: their advice was reality based, their support throughout prompt and readily available. I am delighted with the price achieved and the time scale from going on the market to completion. I wholeheartedly recommend this agency.... Read more
Seller
1st Mar 2019 (5 years ago)
F Mears
I found them to be exceptionally obliging and very thorough. They put themselves in your shoes and you felt it was not just another number to be ticked off. Thank you so much. I appreciate all your hard work.
I will let anyone know who wants to buy or sell.!!!... Read more
24th Jan 2019 (5 years ago)
G Whitaker
Excellent friendly and professional service from first contact to the last. James provided a realistic and trustworthy valuation, David handled the sales process calmly and efficiently. Michelle provided an excellent and very effective completion process.... Read more
Seller
3rd Jan 2019 (6 years ago)
J Cheetham
Chas R Lowe took on my property as a share part way through the selling process with another agent. I found them very on the ball, responsive and seemed to know their business. Michelle progressed the sale efficiently and in a timely manner and called me to update rather than me having to chase which was a breath of fresh air after the other agent who did not seem to have an effective sale progressing process - a shame as their initial marketing info was good. From my experience I would recommend Chas R Lowe... Read more
Seller
16th Nov 2018 (6 years ago)
D Nowacki
Great agent. We were renting a flat and because of the extremely friendly attitude, professionalism, quick occasional repairs, and good communication we have stayed with them and our landlord for years. Definitely recommended!... Read more
Tenant
30th Oct 2018 (6 years ago)
G Crisp
These guys have been awesome! This was my first experience as a buyer, and they made everything go really smoothly.
It was great to know I could trust them to get on and act in my best interest, allowing me to juggle my work and personal life with minimal impact.
Not just that, but they're a genuinely nice bunch of people, that are really personable - much better than being treated as just another case in a pile.
I would (and will!) highly recommend Chas R Lowe to others... Read more
Buyer
16th Oct 2018 (6 years ago)
R Walters
Chas Lowe have looked after a number of properties for us for many years and we have always received a first class service. We have always found them to be very professional and seem to have a knack of finding ideal tenants. They have also always provided great on going support with even the small issues that crop up from time to time with tenanted properties.... Read more
Landlord
25th Jun 2018 (6 years ago)
N Alcock
Good communication and friendly service from the whole team. Would recommend to anyone buying or selling in the area!... Read more
27th May 2018 (6 years ago)
M Radchenko
Many thanks for your work !!! You do it quickly, efficiently and professionally !!! You make people happy, thank you to Roger and your entire team! good luck to you guys!!!... Read more
25th May 2018 (6 years ago)
D Nathan
I have used the services of James and his staff for several years, most recently around three months ago, to find a tenant, but they have helped me buy and sell properties as well. All these transactions have been handled professionally and courteously by the staff who have tried really hard to get me the best outcome. They are an outstanding independent agent with great local knowledge and I would have no hesitation in recommending them.... Read more
Landlord
2nd Apr 2018 (6 years ago)
D Goodridge
Very easy and friendly to deal with. Excellent knowledge of the local market and a really good result in the end.... Read more
30th Mar 2018 (6 years ago)
S Smith
Would like to thank James and Michelle for their totally professional sales service, and over and above excellent after 'under offer' services and initiative. With their excellent local knowledge I would highly recommend Chas Lowe.... Read more
Seller
5th Mar 2018 (6 years ago)
S Rumsey
Great job guys! James, Michelle and everybody at Chas Lowe did an incredible job with the sale of my Mum's property particularly when things got a bit tough. Thank you so much for your help.... Read more
Seller
20th Feb 2018 (6 years ago)
N South
One of the residents of North and South Mount has made a number serious allegations against Chas Lowe on the Google Review Website.
As the Directors and Committee Members we are pleased to clarify that at no stage have Chas Lowe withheld the contract or been bullying 'elderly people into paying extortionate amounts for work that they don’t want done'.
Conversely, at the AGM, all works and costs needing to be undertaken were voted upon and agreed. In addition Chas Lowe’s contract was extended with agreement from all those present with the exception of the resident making these complaints who did not attend the AGM.
This particular resident claims to be representing North and South Mount residents. We believe this to be incorrect and that she is only representing her own views which we, as Directors and Committee members, do not share.... Read more
7th Jan 2018 (7 years ago)
D Davies
We brought our house through Chas R Lowe who were the Sales agents and I must say that they could not have been more helpful throughout the whole process. Everyone in the office were all so friendly and helpful, but both James and Michelle worked tirelessly to make sure everything went as smoothly as possible, responding to all our questions quickly.
I just want to thank all the staff for making our move and step on the property ladder possible!... Read more
Buyer
2nd Jan 2018 (7 years ago)
L Company
Excellent service, big thank you... Read more
3rd Dec 2017 (7 years ago)
O Distillery
We visited all the agents in the area, we found the team at Chas Lowe Estate Agents to be warm and friendly and not at all pushy. They assisted at every part of the sales process which took alot of stress off us a we have a new born. Nice People to do business with !... Read more
Seller
3rd Dec 2017 (7 years ago)
I Puddick
Thank you Chas Lowe, the professionalism of this agent was outstanding. Everyone in the office were also very friendly and helpful and I was kept informed every step of the way. Would highly recommend them.... Read more
3rd Dec 2017 (7 years ago)
E Fejer
Fantastic service from a dedicated, professional, and friendly team.... Read more
25th Sep 2017 (7 years ago)
D Storr
David, James and Anthony all worked tirelessly to help us find our dream home. Always polite and able to offer advice I'd definitely recommend using Chas Lowe.... Read more
Buyer
15th Sep 2017 (7 years ago)
P Forster
Dear All at Chas Lowe
I just wanted to thank you and all the staff at Chas R Lowe Estates for your help in selling Mum’s property to enable her to make the move to Letchworth Garden City. We were impressed with the speed with which you and your colleagues arranged the viewing and very pleased when the successful sale was in excess of the initial asking price.
Mum has settled well in to her new home and is really pleased that she has moved. She is now busy making new friends and exploring the local surroundings.
Thank you once again for all your help.
Best regards,
Paul Forster... Read more
Seller
29th Aug 2017 (7 years ago)
J Lonsdale
I implicitly trust James at Chas R Lowe - he has proved himself to be honest, hardworking and a joy to deal with.... Read more
16th Aug 2017 (7 years ago)
J Cammack
I am delighted with the professional help I have received from Chas Lowe. Lorna is friendly and helpful and James is there to offer expert advice. They always return my calls and I just wanted to recommend this company and say thank you.... Read more
22nd Jun 2017 (7 years ago)
S Sherry
Chas Lowe were always reassuring and at the end of the phone with help and advice. You were always calm and patient even when we were stressed out. After a couple of bad experiences with estate agents it is nice to know we have found an agent which we can recommend to friends and family.... Read more
27th Apr 2017 (7 years ago)
C Clark
Brilliant Company !!
The purchase of our new home could not have gone any smoother!
A massive thanks to everyone at Chas R Lowe to make this happen.... Read more
Buyer
25th Apr 2017 (7 years ago)
A Wise
I recently sold and bought property through Chas R Lowe and I would like to thank Michelle and the team for their assistance. They were knowledgeable, efficient and totally professional and made the whole process as smooth and stress free as possible.
I was kept up to date throughout the whole process and knew exactly where I was at each stage.....I really cant thank them enough....that is what I call customer service at its best......well done Michelle and the Chas R Lowe team.... Read more
Seller
16th Apr 2017 (7 years ago)
J Farrell
As someone who has rented and purchased property using Chas Lowe Estates I feel their service has been outstanding, helpful and very professional. The staff at Chas Lowe are friendly and their attention to detail makes property purchasing as stress free as possible; they provide an honest property appraisal and then help with every step along the way. I would recommend Chas Lowe Estates and they would be my first choice for purchasing, renting or selling a property.
J. Farrell... Read more
Seller
5th Apr 2017 (7 years ago)
Victoria
I went to see an apartment and had a prebooked appointment with an agent named Roger! I contacted him an hour before to get the house number and re confirm the meeting. He never turned up at the property or did not answer any of my calls! He also did not bother phoning me or responding to my email... so my advice is do not waste your time with them! Pointless, disrespectful and completely unprofessional!... Read more
1st Apr 2017 (7 years ago)