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- Clarke Philips - Newmarket
Clarke Philips - Newmarket
Closes at 8:00pm
The Bell Inn, Newmarket Road,Kennett, CB8 7PP
Clarke Philips Newmarket are an estate agent in Newmarket. They mainly list properties in CB8, IP27 and IP28. Over the last 6 months, they've listed 13 properties, with 13 currently on the market. Most of the properties listed have 3 bedrooms. They list properties for sale on Rightmove and OnTheMarket.
Opening hours
- Monday 8:00am - 8:00pm
- Tuesday 8:00am - 8:00pm
- Wednesday 8:00am - 8:00pm
- Thursday 8:00am - 8:00pm
- Friday 8:00am - 8:00pm
- Saturday 8:00am - 8:00pm
- Sunday 8:00am - 8:00pm
View all details
Clarke Philips - Newmarket Reviews (16)
Have you used this agent?
75%
13%
0%
0%
13%
Anonymous Homeseller
Happy with the service received. Sadly put my house for sale as the market dropped off so viewings were slow so took a few weeks to sell. Thanks Clarke phillips. We got there in the end
24th Mar 2023 (1 year ago)
E Usher
Very fast response to every phone call we made. The only reason we did not choose them was we found a different property. I highly recommend using them to let if you are military!
16th Feb 2022 (2 years ago)
T Siraj
Very genuine and helpful people. Sheena and Phillip were amazing!!
It was lovely meeting you both, thoroughly enjoyed the company and the hot drink ????
15th Feb 2022 (2 years ago)
N Tomes
My simple advice whether you are considering using Clarke Phillips as your agent, buying through them or they are involved in a chain is to avoid at all costs otherwise you are in for a far more stressful and disruptive move.
Our purchaser used Clarke Philips as their agents and the misinformation Sheena provided through the process was beyond belief. This included a cash buyer allegedly in the process but there was no buyer paying purely cash.
Never rely on a completion date initiated by Sheena as one was proposed for July when it turned out not all legal formalities were finalised. Otherwise you will be faced with removal company cancellation fees.
At this point we reminded Sheena via our agent we needed three weeks between exchange and completion.
Moving forward to September I received confirmation via our solicitor on the 16th September that a land registration issues had been resolved and therefore spoke with my agent the next day. We proposed to confirm with all parties that all were ready and exchange contracts by Wednesday 22nd September with completion three weeks later on the 12th October which coincided with the first available date we could give vacant possession.
There was then what appears to be a bizarre communication from Sheena on Friday 17th September that her clients had to complete by the 30th September or the chain would potentially fail. At this point my solicitors did not have confirmation they were ready to exchange which it appears did not occur until Wednesday 22nd September. From past form there was no way you would want to commit to move until solicitors had confirmed all was in order and there was not sufficient time to get a removal company in place to put items in storage.
Rather than explain and discuss the situation with her own clients Sheena was proposing removal companies we should be contacting and blaming us for the failure to complete when all along we had made it clear three weeks would be needed between exchange and completion!
This unnecessary impasse carried on over the week-end and early into the following week. Sheena not responding to my agent’s phone calls until the Wednesday. This caused added stress all around.
In conclusion avoid at all costs otherwise you will be told what you want to hear rather than accurate updates and never ever agree to a completion date initiated by Sheena.
12th Nov 2021 (2 years ago)
R kirner
We have had a a very positive experience as tenants with Roxy and Clarke Philips. Great communication, rapid response, courteous and dealt with any issues with fairness and professionalism. Highly recommended to others!
17th Aug 2021 (2 years ago)
W Cochrane
I genuinely couldn't speak more highly of Sheena from Clarke Philips. From the first random phone call I made on a Sunday morning to the final conversation we had following completion. She was helpful, personable & highly professional. She made us feel like we were her only client. In a nutshell, she is a super star without whom we could never have sold, exchanged and completed in the 11 weeks that it took and I wouldn't hesitate to recommend her. Thank You.
31st May 2021 (2 years ago)
D Cullen
If I could leave zero stars I would. The worst estate agent experience I've ever had the misfortune to be involved in. They recently "sold" my house to a "buyer they already had lined up" for an amount they told me was the most I could possibly expect to achieve. Funny that less than 6 months later they are listing a similar property for nearly 10k more despite nothing being sold in the area (see Zoopla) to warrant such an increase (yes of course the housing market changes so prices can go up or down but Clarke Philips told me they do not advertise houses for more than they are worth etc).
No sale inventory was done which caused many issues in the sale timeline with the buyer. A verbal agreement with relation to sales terms was made with the buyer on acceptance of their offer, this was on Clarke Philips recommendation, this wasn't ever put in writing though by Clarke Philips and allowed the buyer to rescind on the offer terms and change the goalposts mid sale. More frustration.
Even on sale completion, I never heard from Clarke Philips, no thank you call/email/text or even a simple acknowledgment of using their business. Given they are priced at higher than most agents in the area, apparently on the basis their service is "better", the service I received was very much bottom of the barrel and I would strongly advise anyone looking for an estate agent to look elsewhere but if you do decide to use Phil and Sheena please do not allow them to strong arm you into taking an offer from a "buyer they have lined up".
3rd Apr 2021 (3 years ago)
Anonymous Homeseller
Fantastic service, Sheena is very efficient and is always willing to help. Nothing is ever to much trouble. Highly recommended.
26th Feb 2021 (3 years ago)
T Gould
Superbly helpful
3rd Feb 2021 (3 years ago)
M Henderson
Genuinely went the extra mile in helping us sell our home before xmas. After a bad experience with a national chain(lesson learned). Special thanks to Sheena who would reply to my emails at all hours of the day. Highly recommend.
22nd Dec 2020 (3 years ago)
R Brown
Thank you to the team at Clarke Philips whom have been outstanding throughout our Difficult House Purchase.
17th Dec 2020 (3 years ago)
A Southgate
Recently bought a bungalow through Clarke Philips.
A great team, nothing is to much trouble, the communication was excellent and did everything possible to make the moving experience go as smoothly as possible.
Would highly recommend them.
25th Nov 2020 (3 years ago)
R Freeman
Chose Clarke Philips as their extensive knowledge of the area was great. Very smooth transactions, always very polite and professional and very quick to answer any queries. A pleasure doing business with them. Thanks to Phil, Sheena and the team.
26th Sep 2020 (3 years ago)
G kerrison
Training needed with politeness. The Director is very good and helpful. I would give them another chance in the future.
4th Sep 2019 (4 years ago)
S Cattani
I have looked at over 20 houses in the last 4 days and can say that the customer service I have received from Clarke Philips has been outstanding. Polite staff and fast email response.
20th Aug 2019 (4 years ago)
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