S Rixon
Highly recommended – professional, effective and tenacious service here from the whole team. Courteous and friendly to a person, we had a very good experience when selling our house near Framlingham. I’m sure this applied to people viewing and buying as well. C&S have excellent local knowledge and experience and this significantly helped with selling our very old listed property.... Read more
Seller
1st Nov 2024 (11 weeks ago)
P Barton
Tom and Clarke and Simpson were absolutely brilliant to deal with, achieved a brilliant result for us . We would definitely recommend them to everyone.... Read more
30th Oct 2024 (11 weeks ago)
D Harvey
Great , professional service and friendly too. Stuart, Alison and team , thank you... Read more
14th Oct 2024 (13 weeks ago)
C nijhawan
Excellent service!
All the staff are very professional and helpful!
Extremely pleased with how everyone dealt with our house sale, would thoroughly recommend!... Read more
Seller
7th Sep 2024 (19 weeks ago)
T Gowar
Extremely rude and snobby staff, unless you're earning hundreds of thousands a year they just aren't interested. Very disappointed as the house was lovely, I would recommend you look for an alternative estate agents if you are wanting to rent. ????????????... Read more
24th Aug 2024 (21 weeks ago)
C best
Honest review...it's very long!
Looking to relocate from Kent to Suffolk we found a nice property to let with Clarke & Simpson. When I initially spoke to Louise she was a little abrupt and disinterested, didn't particularly come across friendly but I put that down to a bad day at the office.
Communication was then done over email mostly and a viewing was arranged which my mother attended. The lady that met her there was very friendly and showed an interest, having a good chat etc. Based on my Mother's opinions and feedback we decided to apply for the property.
3 days after applying we still hadn't heard anything, not a single update to acknowledge receipt of the application form and no update on the process. I called and spoke to a young lady. She wasn't sure what was happening about my application and said "could be because the landlord is reviewing it" so I was still none the wiser. She did not offer to find out or let me know. I said that I'd call later on which I did. I spoke to Louise who advised me that the application had not yet been passed to the landlord. I asked why and was told "because we are waiting for more enquiries/viewings."
This instantly makes you feel like you're not good enough and your application is unlikely to be successful!
She then proceeded to tell me that because we're self employed and relocating our business, that the landlord would be asking questions. We are cake makers and looking to open a shop to sell brownies/cupcakes/celebration cakes and other treats. We have had a lot of interest on Facebook on the local community groups. Louise told me "there are already loads of cake makers around the area! Why would yours be successful?"
I responded in a joking manner "well you haven't tried ours!"
"Well I can't eat them anyway" she said.
My partner's business is very successful and she is extremely talented and very good at what she does. Louise made me feel like ours would not be successful up there and would be no different to any other cake makers. How many different restaurants are there? How many clothes shops are there? Supermarkets? Every shop has their own qualities and appeals to a certain audience. Wether it be quality of the product or pricing etc.
I advised that we could pay rent 3 months in advance as we had savings and she responded with "I'll tell the landlord, but you may have to pay 12 months rent in advance."
I've been renting for years and I've never heard of paying 12 months upfront!
I told her we had a guarantor and she said "how much do they earn as it needs to be 3 times the rental amount."
My partner has rented the same house for the last 10 years and is an extremely good tenant. I have also never missed a single payment for the last 19 years. There were more things said and she made me feel like she was judging me and that in not so many words we wouldn't be successful anyway despite the fact that our wages and savings cover more than enough of what was needed.
How very rude and abrupt this woman was! I'd expect a friendly voice with a caring and professional attitude being an estate agent and dealing with the public daily. This was not the case!
We are a young family looking for a fresh start in a lovely part of the country and to be closer to my Mother. Why should we be made to feel Inadequate and be judged?
I told her she was rude and that I wasn't happy with the process so far, then I asked her to withdraw our application.to which she said "OK." It's a shame because the house would have been perfect and got us started nicely.
Obviously we'll be approaching other estate agents and I hope that we'll be treated a bit fairer and with a bit more respect but I feel our chances of relocating are slim!
Really poor service and I'm livid!... Read more
Tenant
23rd Aug 2024 (21 weeks ago)
P Rushworth
I have been dealing with the Framlingham office, mainly Mollie and Lesley, but others also, they all have been amazing, very professional, knowledgeable, and simply just nice people to deal with. 5 stars all day long.... Read more
2nd Aug 2024 (24 weeks ago)
K Pearsall
We bought our new home through estate agents Clarke and Simpson. As we are new to the area, we requested a recommendation for a surveyor and removal company, who were both excellent.
We always appreciated their good communication, and Stuart Clarke attended an extended time second viewing for us at our request.... Read more
Buyer
14th Jun 2024 (7 mo. ago)
R H
The lettings side (can’t speak for the sales) are incredibly dismissive and rude if you don’t offer the asking price. Didn’t even have the courtesy to call back to say that the offers had been declined. Such arrogance; without tenants you have no business, so why are we treated like nothing more than a nuisance?... Read more
Tenant
15th May 2024 (8 mo. ago)
S Munnings
We have used Clarke and Simpson many times, to buy, sell and rent as landlords. Would highly recommend to all, thank you to all the staff for your continued help and advice.... Read more
C Nunn
Clarke and Simpson have been fantastic, it’s been a long journey to move house but we’ve finally achieved that. Oliver and Lara have been amazing. Thanks Clarke and Simpson for securing our sale and dream home, making the entire process as smooth as possible. Their expertise, guidance, and dedication have been invaluable in helping us navigate the complexities of the property market. We couldn't be happier with the outcome and would highly recommend their services to anyone looking to buy or sell a property.... Read more
Seller
28th Apr 2024 (8 mo. ago)
S Barrow
We have just purchased a property through Clarke & Simpson in Framlingham, specifically dealing with Oliver Johnson. We have been very proactive purchasers, pushing for as speedy a completion as possible, and Oliver has always been reachable by phone and/or email. He would always call us back as soon as possible if he was busy and communication was very good at all times of the day. Any requests we had for action, be it communication with the vendors or solicitors for example, were always carried out as soon as possible and we really felt that Oliver was working extremely diligently to ensure all parties were happy and the purchase went through as soon as possible. We have been really pleased with our dealings with Clarke & Simpson, Framlingham, and would highly recommend them.... Read more
Buyer
1st Mar 2024 (10 mo. ago)
M Wilson
Clarke and Simpson have acted for us more than once and have always been very professional as well as thoughtful, sensitive and friendly. The service was faultless and we have no hesitation in recommending them for both sales and purchase. We are fortunate to have such an operation in the area.... Read more
Seller
18th Feb 2024 (10 mo. ago)
J Fairweather
Jack Glover was very professional, prompt and personable dealing with some complicated matters. We were really impressed and would thoroughly recommend his services.... Read more
13th Feb 2024 (11 mo. ago)
R Doyle
We bought our new home via Clarke & Simpson in Framlingham and I cannot rate them highly enough. We dealt with Jayne Cook who was friendly, efficient and a complete star throughout the whole process. Excellent!... Read more
Buyer
30th Jan 2024 (11 mo. ago)
Alexander
Lovely staff, very polite, items are a very good price ????... Read more
11th Jan 2024 (1 year ago)
R Linard
It was an absolute pleasure and a very good experience to deal with Oliver Johnson and Jayne Cook throughout the residential property sales process.
We were extremely impressed with the traditional manner matters were conducted and greatly appreciated the efficient way they operated especially the high level of interaction. We were kept well informed as circumstances evolved and valued their expert advice along the way.
We compliment and completely recommend the first-class service offered by the team at Clarke and Simpson.... Read more
Seller
13th Nov 2023 (1 year ago)
JW
I had the pleasure of dealing with Oliver Johnson at the Framlingham office, and it makes a refreshing change to deal with an agent who's communicative, efficient, knowledgeable and helpful. I'd 100% recommend these guys to anyone looking to sell or buy their home in Suffolk. 10/10.... Read more
Seller
31st Oct 2023 (1 year ago)
N R
Terrible service, expensive and they try to get the landlords to put up rent so that they earn more money from rentals. I would have awarded no stars if that was possible... Read more
Tenant
18th Sep 2023 (1 year ago)
J Laws
Great customer support and communication.... Read more
3rd Aug 2023 (1 year ago)
Paul
Clarke and Simpson have been an absolute pleasure to deal with throughout the sale of our home. Every contact has been absolutely spot on from the whole team. Always quick, efficient and friendly. We've been given some excellent advice on all sorts of things related to the sale and move, way beyond what we would have expected. I'm almost 60 now and Clarke and Simpson are easily the best agent we have ever dealt with - highly recommended without any hesitation.... Read more
Seller
15th Jul 2023 (1 year ago)
K Little
We have sold and bought property through Clarke and Simpson. Stuart and his team do a fantastic job. Excellent communication throughout.... Read more
Seller
17th Jun 2023 (1 year ago)
K Tearle
After a long search for a property we moved house after a year. This wouldn’t have been possible without all the hard work from Clarke and Simpson, especially Jayne Cook who we cannot recommend highly enough. We are grateful for her patience and perseverance.... Read more
Buyer
4th Jun 2023 (1 year ago)
Wendy
Stuart Clarke was excellent, helping and advising us every step of the way.... Read more
16th Mar 2023 (1 year ago)
C Munyeza
The best letting agents to me as a first migrant . They have dealt with me professionally and very understanding. I have had so many letting agents but the moment I came across with this one my heart was content many thanks to Jane for her professionalism and very articulate . I am so happy relieved and thankful . bless you and your team not forgetting Mollie . You guys you carry the flag of Clarke and Simpson so high... Read more
Tenant
11th Mar 2023 (1 year ago)
R Green
Having dealt with Clarke & Simpson in relation to a couple of purchases and a sale in recent years, I have found them to be atypical compared to most other estate agents, which seem to operate with a general approach of smarm and smokescreens. I found Clarke & Simpson to be transparent and honest, on the whole.
While the transaction was far from smooth due to external parties, the support and compassion shown by Oliver in the Framlingham office is to be commended and I would happily use them in a future transaction, be it a sale or a purchase.... Read more
Seller
31st Jan 2023 (1 year ago)
A Williams
Oliver and the team did an excellent job of selling our stables and land recently. The process went very smoothly throughout all of the phases, taking only six weeks from preparation of the marketing details to completion of the sale. Communication with all parties concerned was very good throughout... Read more
Seller
29th Dec 2022 (2 years ago)
P Beavis
Excellent Estate Agent! Stuart worked with us every step of the way, kept all parties informed to get the sale over the line on time! Can not recommend these guys highly enough - 5 Star service. I would not hesitate to use them again.... Read more
Seller
31st Oct 2022 (2 years ago)
L Elliston
Great purchase and transaction, dealing with a friendly, professional, communicative, and responsive agent (as the buyer) was a pleasure….Clarke & Simpson played their part in a stress free and seamless transaction. This experience was after two failed and bad experiences trying to purchase through others agents in the area, Clarke & Simpson stuck out in comparison for all of the right reasons and didn’t apply any of the stereotypical agent traits. Thanks, Stuart and team.... Read more
Buyer
27th Oct 2022 (2 years ago)
M Jeffrey
Clarke & Simpsons service to us through our whole move to Fram, letting and buying has been first class, well done to you all, easily the number one in the region!... Read more
28th Sep 2022 (2 years ago)
K kudelkow
I've rented a property from Clarke&Simpson for nearly two years. No wonder they have such good reputation, because they are very good at what they do! As a tenant- I felt well looked after, well informed and, what's most important- treated fair. Everything was clear from start to finish, any questions explained and very good communication. Overall very good experience and I would highly recommend to anyone who's looking to rent, sell or buy.
Berenika.... Read more
Tenant
7th Sep 2022 (2 years ago)
R Duce
Jane and Helen Team in Rentals Clarke and Simpson Framlingham .
Fantastic professional service from first enquiry to walking though the door to our New Home in Suffolk today .
Thank you Jane and Helen and Team
Five Stars ???? Service .Can not recommend them enough .... Read more
Tenant
1st Sep 2022 (2 years ago)
Be wary of dealing with this company, they withhold vital and important information which would have a significant bearing on whether to make an offer on one of their properties. Make sure you do your own research before making any offer as Clarke and Simpson are not very transparent on revealing seriously important issues. Be Warned.... Read more
Buyer
17th Aug 2022 (2 years ago)
Be wary of dealing with this company, they withhold vital and important information which would have a significant bearing on whether to make an offer on one of their properties. Make sure you do your own research before making any offer as Clarke and Simpson are not very transparent on revealing seriously important issues. Be Warned.... Read more
Buyer
16th Aug 2022 (2 years ago)
S Rogers
Be wary of dealing with this company, they withhold vital and important information which would have a significant bearing on whether to make an offer on one of their properties. Make sure you do your own research before making any offer as Clarke and Simpson are not very transparent on revealing seriously important issues. Be Warned.... Read more
16th Aug 2022 (2 years ago)
N Hadingham
Had dealings with Hayden Foster,underhanded,and very shady in the way he handles things.Would not trust him to sell a bike! This year I have dealt with Gazes,Lacy Scott and Knight,Durrants ,Brown and Co,Savills and Strutt and Parker all of whom are a class ahead of Clarke and Simpson .I even had to sign a non disclosure agreement not to report Hayden to the association to enable a deal to be concluded where he held power.Typical con man.Short, smiles ,knife in your back.... Read more
2nd Aug 2022 (2 years ago)
H Broughton
Excellent service from Oliver from start to finish. He supported my family through the sale of my father's house following his death. He had a very sensitive approach and understood what a difficult time this was for the family. Always very professional but also very friendly. A great agent. I would have no hesitation in recommending.... Read more
27th Jul 2022 (2 years ago)
J Clemence
We were highly impressed with the attention we received from Clarke and Simpson during a protracted sale of some development land.
Oliver Johnson proved a valuable resource with his wide experience and knowledge encompassing every facet of the land and property market.
He skilfully steered our complicated transaction to a successful conclusion... Read more
13th Jun 2022 (2 years ago)
justme
Can't give a review as still waiting for a response from them... Read more
19th Apr 2022 (2 years ago)
S Gittins
We found Clarke and Simpson incredibly supportive and knowledgeable throughout the sale of our land. Their clear and concise terms of engagement were fair and commercial but also allowed the right level of flexibility for both parties.... Read more
Seller
4th Apr 2022 (2 years ago)
Absolutely dreadful service. I asked to register as a proceedable buyer and was told there is no point as it’s quicker to use Rightmove. The boast about 3000 on the mailing list is pointless as I know at least three of those are friends who have already bought yet still receive Clarke and Simpson’s emails because on occasion they’ve forwarded them to me!
Completely unhelpful and actually quite rude.... Read more
Buyer
29th Dec 2021 (3 years ago)
V Rainford
I wouldn’t hesitate to recommend Clarke and Simpson. We have moved many times over the years and Clarke and Simpson have been, by far, the best agent we’ve dealt with. We have now bought and sold through them and both experiences were A1. Professional, efficient,
knowledgeable and friendly team ??????????... Read more
Seller
24th Nov 2021 (3 years ago)
M Power
Team there is antiquated and poorly trained.
Glad we didn't end up renting through them as they exhibited a lot of red flags just trying to apply.... Read more
Tenant
20th Oct 2021 (3 years ago)
R McMenemie
The service I received from Jane has far surpassed all other experiences I've had with letting agents and I highly recommend Clarke and Simpson to anyone wishing to rent a property! Arlo was very welcoming and open when showing me the property. Both members of staff are a credit to the company. Thank you!... Read more
Tenant
6th Oct 2021 (3 years ago)
C Moore
The whole team have been excellent through the whole process especially as it has been a difficult time for us
Stuart and all involved have been brilliant throughout... Read more
28th Sep 2021 (3 years ago)
M Hill
Stuart and his team handled our purchase seamlessly, professionally and efficiently. A very friendly team with excellent knowledge of everything we needed to know. Very highly recommended!... Read more
Buyer
27th Sep 2021 (3 years ago)
J Hammond
Very pro-active agency. Nothing was too much trouble. Very happy with the service I received from them, and wouldn't hesitate to recommend.... Read more
21st Jun 2021 (3 years ago)
Lesley at Clarke & Simpson was an excellent ambassador for the company throughout my search for a suitable rental property. She was courteous, professional and most helpful at all times. I would have no hesitation in recommending the company for the rental or sale of any future property.
Chris Webb... Read more
Tenant
9th Jun 2021 (3 years ago)
O West
It’s been great to work with Clarke and Simpson so far in securing a rental property. Lesley, in particular, has been especially helpful in providing updates on a regular basis so we always feel informed. I highly recommend these guys.... Read more
Tenant
8th Jun 2021 (3 years ago)
S Rehman
Excellent service and support received throughout the sale of our home. Oliver, we can’t thank you enough for really chasing where needed and pushing the sale through, and Jane thank you for updating us throughout.
I can honestly say it was a pleasure to have you on board, and we don’t think we would have received the same support and care with another agent.
Thank you!... Read more
Seller
1st Jun 2021 (3 years ago)
N Stuart
The website says that Clarke & Simpson 'go the extra mile'... they don't! The go the extra dozens of miles both figuratively and literally! I have nothing but praise for how Lara dealt with the exceptionally complicated and thereby protracted sale of my aunt's property. Six Star service!... Read more
Seller
11th May 2021 (3 years ago)
R Mead
Complete lack of communication... Read more
29th Apr 2021 (3 years ago)
R Cooper
Very professional and responsive. Gave us good advice through the process. Highly recommended!... Read more
24th Mar 2021 (3 years ago)
S B
We recently used Clarke & Simpson to manage the sale of our property. Despite it becoming an arduous 8 month affair, due to Covid and failed buyers collapsing the chain, the team at Clarke & Simpson were absolutely superb throughout and kept our spirits up. Proffessional, polite, friendly, helpful and very, very patient. Stuart Clarke deserves special mention for his perseverance and determination to get our sale done. Without his constant efforts other parties would never have got themselves organised. Would happily recommend them and would happily use them again.... Read more
Seller
9th Mar 2021 (3 years ago)
S Woodcock
When looking for a cottage in Suffolk years ago I really liked Clarke and Simpson's approach - they were really friendly and encouraging, realistic about price and sent out a selection of new properties on paper on a regular basis, which was always rather exciting to receive in the post. So - when it came to selling the cottage that we had eventually bought, they were clearly going to be the firm we chose. Despite the difficulties imposed by the pandemic, Stuart Clarke of Clarke and Simpson generated lots of interest in the house and it sold successfully over the asking price, in a timely fashion to a chain-free buyer who has just completed without a hitch. Throughout Stuart was terrific to deal with - straightforward, with great communication and very reassuring. Overall, selling the cottage was an enjoyable experience and I can recommend Stuart and his agency without reservation.... Read more
Seller
18th Feb 2021 (3 years ago)
I Lyndon-Stanford
As executors, C & Simpsons acted as our agent over a four year period in the running of and then eventual successful sale of a large agricultural estate. During this time the whole C & S team held our hands over hundreds of hurdles. What might have been a poisoned chalice was made bearable by their professionalism, common sense, speed and a large smile irrespective of how large or small the problem. Since then Stuart Clarke has assisted in the purchase of another property for my family and I cant stress enough my recommendation for their services.... Read more
Seller
16th Feb 2021 (3 years ago)
V Lyndon-Stanford
I employed the services of Stuart Clarke of Clarke & Simpson to assist in the valuation and negotiation of a private residential sale where I was the buyer and could not have done it without him. Stuart is always on time, honest with his clients and thoroughly professional - and everything conducted with a smile! Stuart’s expert knowledge gave advice on everything from price to boundary issues. First class service where I felt like such a valued customer and I absolutely recommend to anyone and everyone! Clarke & Simpson really impressed me and I’m so grateful - THANK YOU!!... Read more
Buyer
10th Feb 2021 (3 years ago)
I recently purchased a cottage through Clarke and Simpson and found them to be the most practical, helpful estate agents I have ever used. There was an issue with the property that was not anticipated and Clarke and Simpsons went above the call of duty to support and do whatever they could to help, advise and enable the transaction to proceed. Stuart's knowledge and experience was hugely beneficial to the situation - the expression solution finder rather than hurdle builder really comes to mind! I wouldn't hesitate to recommend them. Thank you.... Read more
Buyer
31st Jan 2021 (3 years ago)
J Lass
Amazing service. Out of the whole chain they were the ones making sure everything was moving forward. Friendly and professional, offering excellent local knowledge and advice. Can't recommend them enough!... Read more
20th Jan 2021 (3 years ago)
S Clarke
We used Clarke and Simpson’s services to find a house to rent, sell our house and buy another house between July and December this year and we have been very impressed. Lara Balls has been professionalism itself and the rest of the team have been just as diligent and helpful in the background. I would unreservedly recommend Clarke and Simpson. We have used their services several times over the past 20 years and the firm has consistently provided a 5 star service.... Read more
Seller
15th Dec 2020 (4 years ago)
V Bruce-Miller
Stuart and his team have been fantastic right the way through our house sale and we can’t thank them enough. We have felt fully supported and they have gone over and above for us. Huge thanks.... Read more
Seller
7th Dec 2020 (4 years ago)
R McGregor
We have just completed the sale of our apartment in Framlingham through Clarke and Simpson and we really couldn’t be happier with the level of service we received. Our sale was handled by Stuart Clarke and his very capable PA Allison Denny and nothing was too much trouble. At one stage Stuart even arranged to do some food shopping for us as we had to observe quarantine. How many estate agents would do that? We would have no hesitation in recommending Clarke & Simpson.... Read more
Seller
2nd Dec 2020 (4 years ago)
K Berry
We are so impressed with the service that Ollie gave us when we bought our house. He was incredibly proactive (answering our queries whatever the day and hour!) and professional, and without his efficiency our house sale would never have gone through as quickly as it did. It was the least stressful house sale, in a highly stressful time during the pandemic, so a huge thanks for finding us our perfect home! ????... Read more
Buyer
12th Nov 2020 (4 years ago)
N Brown
I could not have been happier working with Oliver Johnson and the whole team at Clarke & Simpson. Despite the challenges of 2020, the whole experience was made simple and straightforward by their advice and expertise in the property market.... Read more
28th Sep 2020 (4 years ago)
C Smith
Oliver and Jayne at Clarke and Simpson have been amazing throughout our house purchase. They responded to all our emails within minutes and have been professional and helpful throughout. If we ever move again we would definitely be using Clarke and Simpson. 0 complaints and they've made a very stressful process a little easier for us!... Read more
Buyer
26th Sep 2020 (4 years ago)
N Pratley
I had the pleasure of using Clarke & Simpson for the sale of my house in Framlingham. I found their service from initial consultation through marketing, ongoing communications and the sale process to be nothing less than professional, courteous, supportive, understanding, responsive and friendly.
In these times when the conveyance process is still in the dark ages it is ever more important to have a fantastic estate agent. When issues arise you'll find the team at Clarke & Simpson right there with their sleeves rolled up working along side you to solve and remove any kinks in the road to closure and ensure the sale goes as smoothly as possible.
An excellent service that you can rely on. I could not recommend Clarke & Simpson enough.... Read more
Seller
3rd Sep 2020 (4 years ago)
S cutting
I rented a house through Clarke and Simpson and they were very professional and helpful. I would highly recommend them.... Read more
Tenant
18th Aug 2020 (4 years ago)
A Mason
Throughout the difficult process of selling my father’s house before and during the Coronavirus pandemic, Stuart and his team have provided an excellent service, providing first-rate advice, keeping us informed of developments and pushing through the sale. I would recommend Clarke and Simpson to anyone wanting to sell their house.... Read more
Seller
17th Jul 2020 (4 years ago)
B B
We have recently sold property through Clarke & Simpson, and have been delighted with the service & support. Over the years we have dealt with a number of different estate agents in various parts of the country, and would say, without a shadow of a doubt, that C&S have out shone all of the others. Oliver Johnson has been exceptional in his expert advice, regular updates, and wholehearted commitment, not only to achieving the sale, but then to proactively working with both sets of solicitors to drive the process through to exchange and completion, during this most difficult and frustrating Covid-19 period. When Oliver was briefly on holiday we were equally well supported by others in the C&S team, and the process continued without him with no loss in time, or focus. We could not recommend Clarke & Simpson highly enough.... Read more
Seller
7th Jun 2020 (4 years ago)
S Machell
I bought my house some 12 years ago through Clarke and Simpson and dealt with Stuart Clarke. When the time came to sell I had no hesitation in asking Stuart to take on the job. He was responsive and professional throughout and provided a truly bespoke and personal service. I can't recommend him enough... Read more
Seller
3rd Jun 2020 (4 years ago)
M Hubert
We have just purchased our house through Clarke and Simpson and throughout the whole process they have been a pleasure to deal with. Ollie and the team were always prompt at replying to any queries/questions my wife and I had and kept us informed of all developments.
We would happily deal with them again, and would not hesitate to recommend them to anyone looking to either sell or buy in the area.... Read more
Buyer
28th Nov 2019 (5 years ago)
S Eaton
I have just completed on a purchase through Clarke and Simpson and can honestly say in all the years I have bought and sold properties provided the best service I have received and they have been a pleasure to deal with. Polite and courteous at all times, Lara was the perfect agent. Always going the extra mile to make sure everything ran smoothly... even when a couple of issues post sale occurred she still sorted the problem with prompt patience and help - thank you Lara.... Read more
Buyer
20th Sep 2019 (5 years ago)
J Marten
Just a bit to snobby... Read more
11th Aug 2019 (5 years ago)
S Beaumont
We have just purchased our house through Clarke and Simpson, and from our first viewing right the way through to exchange and completion they have been excellent to deal with. Always available, prompt to replying and answering any queries, and their staff are all friendly and knowledgeable.
Would happily deal with them again, and would recommend them to anyone looking to either sell or buy in the area.... Read more
Buyer
31st Jul 2019 (5 years ago)
D Zak
Very professional estate agents. Leaders in Suffolk... Read more
22nd Jul 2019 (5 years ago)
J F
Stuart Clarke managed our sale and was excellent - the service provided by him and the team in the Framingham office was highly professional and personal - thoroughly recommended!... Read more
Seller
10th Jul 2019 (5 years ago)
G Carlton-Smith
Every aspect of our dealings with Clarke and Simpson was excellent. Their service was excellent, their particulars were excellent and they made it very easy for us to sell our house, including keeping us well informed. We have no hesitation in recommending them to anybody who wants to sell their house. We dealt with Stuart Clarke and he gave us a fantastic personal service.... Read more
Seller
16th May 2019 (5 years ago)
S Oxborrow
Oliver Johnson at Clarke and Simpson acted on our behalf in the sale of our cottage in 2017.
We would like to thank Oliver and all at Clarke and Simpson for all that they did, but what made their service particularly unique in our opinion, was having Oliver's professional guidance, thoughts and time given throughout the process.
Oliver continued to assist us in looking for our next home.
Over the next year and a half we rented a property, but with Oliver's continued effort we finally found what we were looking for in February 2019. We have now completed on the purchase of our new home.
We really appreciated Oliver's input and will be recommending Clarke and Simpson to all of our friends and family!... Read more
Seller
15th Mar 2019 (5 years ago)
R Leigh
We have just spent 5 months selling my elderly parents' house in Essex and buying a bungalow for them near our home in Suffolk. Even by the normal standards of house buying and selling, it's been a rocky ride. From the first, however, Ollie at Clarke & Simpson has been helpful, friendly and professional and helped out wherever possible. My parents will be moving shortly and we couldn't be more delighted. We recommend Ollie and Clarke and Simpson unreservedly.... Read more
Seller
11th Mar 2019 (5 years ago)
M stollery
Clarke&Simpson sold our house for us.Stuart Clarke was first rate from the very beginning.Very professional and friendly approach and his valuation was spot on as we had many enquiries immediately.He gave us good advice and kept us informed throughout.Brilliant.... Read more
Seller
15th Feb 2019 (5 years ago)
S Elliott
We recently bought a house through Clarke & Simpson. They were incredibly helpful from start to finish, and made the whole process as painless as possible. A very refreshing Estate Agent! Cannot thank you enough.... Read more
Buyer
6th Feb 2019 (5 years ago)
S poulter
We were recommended Clarke and Simpson Lettings by another respected local agent who dealt with Sales only when we were looking to rent out our Suffolk home so a wise tip in itself as it transpired. From vetting, management and checking out I have found all the staff at Clarke and Simpson professional, competent and above all else dedicated to ensure both landlord and tenants have the best experience possible. The feedback was detailed and thorough and at the end of the tenancy our home was spotless
I can recommend the Clarke and Simpson Team without hesitation... Read more
Landlord
3rd Jan 2019 (6 years ago)
S Wilder
Having sold our property earlier in the year, we went through the purchase process with Clarke and Simpson twice due to purchase one not going through to completion.
We dealt with Stuart on purchase 1 and Oliver on property 2. Both were of the highest calibre with their knowledge, professionalism and efficiency clearly of paramount importance to ensure a high quality customer experience.
Having found our forever house, we hope never to need Clarke & Simpson again but rest assured, I will be recommending them to all as in my opinion, there is no other agent for this area.... Read more
Seller
22nd Oct 2018 (6 years ago)
P Martin
We have just completed a property purchase through Clarke and Simpson. They provided us with an extremely professional service which we could not fault.
The staff are very approachable and knowledgeable with information, advice and the routine updates given, proving very reassuring as we progressed through the purchase process.
It was a pleasure to deal with Stuart and the other team members and I would not hesitate in recommending this company.... Read more
Buyer
15th Oct 2018 (6 years ago)
J Rudd
Although acting for the vendors Ollie Johnson was most helpfull, considerate and approachable during our recent house purchase.... Read more
Buyer
7th Oct 2018 (6 years ago)
J Crook
My wife and I were very impressed with our interactions with everyone from Clarke & Simpson. Very friendly, responsive and patient with us when our lender was holding up completion. Recommended.... Read more
19th Sep 2018 (6 years ago)
S Parkins
We purchased an older property from Clarke and Simpson and needed a lot of information and viewings; it was nice to deal with a professional estate agent where every staff member who looked after us was exceptionally helpful and readily available or willing when we needed answers. Thankyou. They are a credit to the business.... Read more
Buyer
13th Sep 2018 (6 years ago)
L Harrod
Everyone we came across were quite rude; looking down on us as a mid-twenties couple whom, granted, look younger. We felt extremely judged and unwelcome using their service. Not to mention how they messed us around with our application, adding more time, and almost leaving us homeless being stuck between 2 landlords then they took our money for no service. Total joke... Read more
Tenant
10th Sep 2018 (6 years ago)
D Embley
We've just exchanged on a property in Suffolk, sold through Clarke and Simpson. Stuart Clarke was professional, engaged and committed to making the transaction run as smoothly and efficiently as possible, communicating throughout the process. A no-nonsense, can-do attitude and a big-picture approach to property transactions make Stuart worth his salt! Thanks Clarke and Simpson, and Stuart in particular.... Read more
Seller
6th Sep 2018 (6 years ago)
A Roe
We recently purchased our first property through Clarke and Simpson, they offer an excellent service which we could not fault. Julie was always available to speak with, came back to us quickly on every occasion and liaised with both parties solicitors to move things along. Overall it was a very positive experience.... Read more
Buyer
9th Aug 2018 (6 years ago)
C Nottingham
We chose to use Clarke & Simpson to sell our farm in East Suffolk having previously got to know them through other farm-related matters. The process evolved over a few months of planning and preparatory work, through advertising and sale negotiation and then contract completion in conjunction with our chosen solicitor. Throughout this time we were impressed by their knowledge of the market, the quality of advice they gave us and their overall professionalism and we would like to acknowledge Oliver Holloway’s contribution in particular. We were very pleased with the sale outcome, despite the market being somewhat past the highs seen in the couple of years before our sale and we highly recommend them.... Read more
Seller
5th Jul 2018 (6 years ago)
M Blackburn
I sold my house recently through Clarke and Simpson. I highly recommend, I thought they were just excellent from beginning to end. A thoroughly professional service. With special mention to Stuart Clarke for his endless enthusiasm, great communication and sage advice. If you seriously want to sell, don't bother with the internet rubbish, go to an old school agent who really know their stuff.... Read more
Seller
5th Jul 2018 (6 years ago)
S Saltaire
We've spent the last two-and-a-half years property hunting in the area and, when it comes to estate agents, have encountered the good, the bad and the ugly. We can honestly say that we rate Clarke and Simpson at the top of the pile. From viewings, to negotiating the deal, to steering the transaction to exchange of contracts, they have been a model of good communication and straight dealing. I don't think I've ever had to wait more than a couple of hours for Stuart Clarke to respond to a phone message or email and, whilst I think Stuart has always been a good custodian of his client's interests, we've always felt we could trust him. Highly recommended.... Read more
4th Jul 2018 (6 years ago)
J Bye
Oliver Johnson and his team provided a most proficient and friendly service in respect of our recent sale of my mother's bungalow. I would certainly use their services again.... Read more
Seller
5th Oct 2017 (7 years ago)
C Hardy
As tenants we found Clarke and Simpson to be helpful, thoughtful and polite through the process. We went on to buy a property from them and they were brilliant. I would recommend them to anyone and believe them to be the best agents in Suffolk and probably further afield.... Read more
Seller
24th Jun 2017 (7 years ago)
R Leech
I have found Oliver Johnson of Clarke and Simpson to be professional, efficient and most helpful in all dealings relating to the successful sale of my father's house in Framlingham.
Rob Leech... Read more
Seller
16th Jun 2017 (7 years ago)
S Sampson
Very friendly and helpful staff...absolute professionals! Thoroughly recommend! :)... Read more
16th Jun 2017 (7 years ago)
K Šeligo
while a great real estate agency, there should be pointed out that some practices of their contractors are very fraudulent and they wouldn't be successful without Clarke & Simpson's support. Although I informed them of this they didn't even reply and as such can not give them a positive review. Dealing with their contractors requires caution.... Read more
10th May 2017 (7 years ago)
M Emmerson-Grey
Inconsistent and unresponsive. Did not responded to questions and emails in a time-sensitive manner. Viewing lasted 10 minutes and we were hurried along as agent needed to be elsewhere. Sent reference request containing confidential information to the incorrect party. Took over two weeks to answer questions about property. Got the distinct impression tenants were a secondary customer and just a petulant pain.... Read more
Tenant
6th Mar 2017 (7 years ago)
T Whitman
I would highly recommend Clarke & Simpson estate agents. I was extremely impressed with the very personal, yet professional and efficient level of service I received. Stuart and all those I had the pleasure of dealing with could not have been more friendly, honest and informative. As a first-time buyer, I felt that Stuart and his team were always on hand to reassure and support. I would not hesitate in using Clarke & Simpson in future. Thank you so much!... Read more
Buyer
13th Feb 2017 (7 years ago)
E Fletcher
Superb service and brilliant particulars with excellent photographs. Stuart and his staff have been extremely helpful, friendly and have taken the stress out of selling our home. Thank you for all your help!... Read more
Seller
1st Feb 2017 (7 years ago)
K Hope
We have just bought our property through Clarke and Simpson. We found them to be very professional and helpful. We mainly dealt with Stuart who was amazingly patient and supportive throughout the whole process.... Read more
Buyer
17th Oct 2016 (8 years ago)
A Crickmore
We recently sold our home using Clarke and Simpson. From the very beginning we experienced an extremely professional service, from the initial meeting, beautiful, quality brochures, experienced, friendly staff undertaking the viewings on our behalf and finally the sale itself which went through seamlessly with C&S keeping us informed at every stage. The staff are very friendly, courteous, professional and nothing was too much trouble for them and as for Stuart Clarke himself, he was always open and honest with us and always made us feel as if we were his only customer (although we know this is far from the case). In short, we would not hesitate to highly recommend this agent to anybody about to undertake a house move. Paul and Alison Crickmore "... Read more
Seller
22nd Sep 2016 (8 years ago)
L Sid
Very positive experience with Clarke and Simpson. As a landlord for 1 year they found us a good tenant for our house. The tenant left on good terms with everyone in the office and the neighbourhood.... Read more
Landlord
13th Sep 2016 (8 years ago)
C bell
Very unhappy with this agent. Unprofessional and surly... Read more
30th Jun 2015 (9 years ago)