S Ford
The team at this branch have been nothing but incredible every step of the way during my house purchasing journey! Ellie showed me around about 6 houses on one of the days, and had all the answers when I asked - she's brilliant!... Read more
Buyer
19th Jun 2024 (7 mo. ago)
B Meek
We have had a really good experience using William H Brown. The whole team at Woodbridge are very friendly and always happy to help. In particular, Ellie who looked after our house sale, has been amazing and is the loveliest person to deal with. We would highly recommend them!... Read more
Seller
28th Apr 2024 (9 mo. ago)
Valued and marketed property well resulting in many viewings within 1st week. Several offers and sold subject to contract quickly... Read more
Seller
14th Mar 2024 (11 mo. ago)
J Kenny
Friendly and helpful staff.... Read more
5th Jan 2024 (1 year ago)
M Kennell

Unfortunately i didn't have the best experience with William H Brown.
I had found a property i liked and went to view it. this property was a project, a project i was happy with. after asking the estate agent if it was structurally safe to live in he assured us that a survey had been done on the house by the owner to confirm it was, and that this paperwork would be given when it came to having the house assessed.
after paying the £465 valuation fee i was assured by the same estate agent that the seller would be getting the paperwork straight over to them as soon as he was back from holiday.
during this time i went back to the property to measure up certain areas. at this point i was told by the estate agent that he was "in the naughty corner" at work and was going to be leaving, but was aloud to finish up this deal.
fast forward a couple of weeks, i have a call from William H brown to be told that the seller has backed out, and the estate agent i was dealing with no longer worked there.
after speaking with my mortgage advisor at Connells and explaining that the seller backed out when i was waiting on the survey paperwork, he then mentioned that when he had spoken to my estate agent he had been told that there was never any survey done on the house.
I was then advised to request a refund from William h brown, as it all sounded like a big red flag.
after contacting them and asking to put in a formal complaint, twice! i was assured someone would be in touch regarding the matter. this was months ago and i am still yet to have a reply.... Read more
Buyer
19th Oct 2023 (1 year ago)
Useless. Too much messing about. Did not sell my home. I still live in it !!!... Read more
Seller
10th Aug 2023 (1 year ago)
J Seymour
A pretty decent, well run estate agents... Read more
6th Aug 2023 (1 year ago)
J Pepe
Absolutely great service, helpful polite and very understanding. I really cannot fault them.... Read more
3rd May 2023 (1 year ago)
L Littleboy
Really great service. Proactive and friendly. Would recommend.... Read more
5th Apr 2023 (1 year ago)
Marcus
Lovely dealing with Ellie on the sales team. Would recommend!... Read more
Seller
16th Feb 2023 (2 years ago)
M Jones
The service I received from the Woodbridge office has been excellent, they are very caring people. It has been a fun experience too.... Read more
4th Nov 2022 (2 years ago)
A Walls
Sharon and her team have been amazing during our house move. Would definitely recommend them, always happy to talk and get to the bottom of problems!... Read more
25th Jul 2022 (2 years ago)
S French
Sharon and the team at WHB Woodbridge have been excellent to deal with throughout our recent house purchase. The whole team are really friendly, nothing is too much trouble, and all of our requests were acted on swiftly. We also used the in-house mortgage advisor, Anthony, who was really friendly and super helpful, running many different scenarios for us and securing us a great mortgage.... Read more
19th Jul 2022 (2 years ago)
J Whitehead
Very helpful and friendly staff, assisted in our purchase. Always kept us up to date with progress and in contact with our seller... Read more
14th Jul 2022 (2 years ago)
P Wilkinson
Very impressed with Eleanor .
Great customer service.... Read more
17th Jun 2022 (2 years ago)
Worked hard to sell the property and helped with the computerised conveyancing
Staff were very friendly... Read more
Seller
11th Jun 2022 (2 years ago)
B fox
Ellie has been polite, friendly and very helpful, including good communication, which is always welcome during the stressful house move process!... Read more
22nd Apr 2022 (2 years ago)
P Longman
Poor service, don’t tell you all the facts about what is really going with your house sale. Been with them for many months, they found us three buyers, and three pulled out.... Read more
Seller
3rd Apr 2022 (2 years ago)
A Watson
We looked at a house with Eleanor and she was really informative and helpful. She had knowledge of the local area and was able to point out local facilities and places of interest, to help us take a view on whether the property was suitable. Eleanor was very friendly, pointing out all the positives about the house. Thanks Eleanor.... Read more
31st Mar 2022 (2 years ago)
J Cannons
If you are looking for a Team of Professional knowledgeable people to sell your property look no further that this team.
They are kind and patient, if you are uncertain about something they will take their time to explain.
They held our hand every step of they way.
Thank you so much Team Sharon... Read more
Seller
30th Mar 2022 (2 years ago)
C Steed
Eleanor Hodge showed me over the property. She was helpful and cheerful. Afterwards I had a long list of questions which she said she would find out and answer in the afternoon. She did. I was very impressed.... Read more
29th Mar 2022 (2 years ago)
H wolff-evans
Eleanor from the Woodbridge branch has been fantastic! She was really great with communications and always replied immediately which was relieving when going to final offers. Thank you for all your help Eleanor!... Read more
7th Dec 2021 (3 years ago)
I Garner
We would like to say a big thank you to William H Brown in Woodbridge for their help in finding our new home. The whole team have been so helpful and in particular, the viewings with Eleanor have been really informative. Eleanor showed us around three properties and we were so impressed with how friendly and knowledgeable she was with each property. We really appreciated her honesty when discussing the properties and how accommodating she was with viewings.... Read more
5th Dec 2021 (3 years ago)
J Cannons
My husband and l are very happy with the professional and friendly service we are having from Wm. Browns Estate Agents, Woodbridge.. Nothing is too much trouble.... Read more
26th Nov 2021 (3 years ago)
H Armes
I recently bought a home through William H Brown and it was such an easy and professional experience. Daisy showed me around the property - she was knowledgable and a lovely to work with. All communication was swift and accurate. From viewing to moving in was less than 8 weeks. Thank you to Daisy, David, Sharon and the rest of the team.... Read more
Buyer
20th Jul 2021 (3 years ago)
M morganlane@blackberry.orange.co.uk
Thank you to the Team at William H Brown for making what can be quite a stressful time much less stressful.
Would highly recommend WHB.... Read more
16th Jun 2021 (3 years ago)
S Milly
We have been impressed by the service and profesionalism of this particular agency. The agents are responsive, professional and always respond our queries, as little as they may be. We look forward to hopefully buying a house from this agency as they are the best we've encountered so far.... Read more
Buyer
6th May 2021 (3 years ago)
S Mellor
I would like to thank everyone for their support and help in difficult times. I appreciate your patience and professionalism and persistence in what turned into a complicated situation. So thank you so very much... Read more
18th Apr 2021 (3 years ago)
N Smith
Very professional service... Read more
27th Mar 2021 (3 years ago)
H Beal
Daisy was so informative from start to finish they did exactually what they said they would do. I had been on the market with a couple of smaller agents before with very few viewings with no feed back. and was very wary of going with a larger firm but I am glad I did my property was sale agreed within a matter of days and the whole process was incredibly quick. I used there recommended solicitors and there mortgage advisor which I really believe speeded the process through as did my buyers. Total 100 percent recommendation... Read more
Seller
12th Feb 2021 (4 years ago)
K Forrester
William H Brown have gone above and beyond throughout the selling of our property. Daisy is always on hand to answer questions, give helpful advice on mortgages available and support us. Our experiences were always friendly and professional. Thanks for your help!... Read more
Seller
12th Feb 2021 (4 years ago)
L Trott
The team at William H Brown Woodbridge were all friendly, honest and reliable. Nothing was ever too much trouble for them. Thank you for making our move happen for us!... Read more
12th Feb 2021 (4 years ago)
As a first time buyer the team at William H Brown made this a very good and efficient game experience for me. Daisy was extremely helpful finding me new properties within my budget and always made time for any questions I had. Abbey was also brilliant in helping with the mortgage and explaining what the next steps were. A great service all round. Thanks!... Read more
Buyer
11th Feb 2021 (4 years ago)
J Gatheral
Excellent service from Daisy Wright, who has provided us with the insightful advice and local networks to help us get closer to the dream move as first-time buyers!
Friendly and knowledgeable - highly recommended.... Read more
Buyer
11th Feb 2021 (4 years ago)
F Wright
I must start by saying I have been genuinely moved by the care and consideration that Daisy showed my partner and I when finding our home and assisting with the process,from countless viewings to the tons of nitty gritty questions that we had, nothing phased her or was too much trouble and I am endlessly grateful to her for providing us this first class service. We have always been very sensitive and particular in home moves and although we haven't had many before I have struggled to find a agent who has the time and efforts to meet our needs. But Daisy and the whole team at the woodbridge branch have gone above and beyond to exceed all our expectations and provide a seamless and stress free journey to find a forever home for our family. 10/10 service and I can't recommend this branch more!Daisy is a real gem to be treasured and the whole team an asset to William H Brown.... Read more
11th Feb 2021 (4 years ago)
T Manning
Our dealings with the Williamhbrown office in Woodbridge have restored our faith in estate agents. David and all the staff gave us really friendly and professional advice throughout the whole time we were selling our house. A wonderful personal service made for a really positive experience- thank you all.... Read more
Seller
11th Feb 2021 (4 years ago)
S Finnerty
What can I say Sharon and her team stuck by us all the way through the ups and downs of selling our house in these though times. Sharon and her team run a very professional office and in the end we all got the result we wanted and sold the house. The Woodbridge branch of William H Brown is a true asset to the group.... Read more
Seller
10th Feb 2021 (4 years ago)
M Goddard
Sharon and the team are all exception in the service they provide. With regular updates and great customer service. Can’t fault them at all. Would highly recommend using them to market your property.... Read more
8th Feb 2021 (4 years ago)
N Kersey
A very good service during some difficult times. Sharon and her team were always helpful and kept us informed all the way through the process.... Read more
3rd Feb 2021 (4 years ago)
A Lavender
Many thanks to David, Daisy and Sharon for a great service, and all the help and support given throughout the process of selling my home. A very professional team who I would happily recommend to anyone selling or buying a property.... Read more
Seller
16th Dec 2020 (4 years ago)
Mike
Friendly staff who had got a very thorough knowledge of the property they were marketing... Read more
12th Dec 2020 (4 years ago)
After weeks and months of getting no where with my search the team at william h brown found me my dream home - communication from the manager sharon was fantastic and kept me informed throughout the whole process. Will definitely call the team at william h brown when I come to move again. A1 service... Read more
Buyer
8th Dec 2020 (4 years ago)
Stephen
We bought and sold with WH Brown in Woodbridge and experienced a first class service from start to end. We are so pleased we chose them over other agents as they not only got the best price for our house, but also helped us source our new, dream home! Sharon was always at the end of the phone providing us with updates of our move. This was particularly important as we got caught up in the first COVID-19 national lockdown when everything came to a grinding halt. WH Brown and Sharon in particular, kept the communications going for 8 months and made our sale/purchase happen without any problems. Using WH Brown was worth every penny as without their up to date knowledge of the Woodbridge market we would not be in the beautiful house that we now live in. I would unreservedly recommend them to anyone who wants an outstanding service.... Read more
Seller
8th Dec 2020 (4 years ago)
We bought and sold with WH Brown in Woodbridge and experienced a first class service from start to end. We are so pleased we chose them over other agents as they not only got the best price for our house, but also helped us source our new, dream home! Sharon was always at the end of the phone providing us with updates of our move. This was particularly important as we got caught up in the first COVID-19 national lockdown when everything came to a grinding halt. WH Brown and Sharon in particular, kept the communications going for 8 months and made our sale/purchase happen without any problems. Using WH Brown was worth every penny as without their up to date knowledge of the Woodbridge market we would not be in the beautiful house that we now live in. I would unreservedly recommend them to anyone who wants an outstanding service.... Read more
Buyer
8th Dec 2020 (4 years ago)
S Harris
If there was a six star rating I would award this to W H Brown in Woodbridge. The service I received often went far beyond the call of duty.... Read more
5th Dec 2020 (4 years ago)
S Cooper-Bunting
The team, David, Sharon and Daisy were all polite and friendly and very professional. From listing through to a successful sale they kept us completely up to date with regular calls and feedback making us feel confident with their service. They managed to arrange plenty of viewings, navigating their way through the holiday lets and COVID.
We would totally recommend to anyone wishing to sell or buy a property in the Woodbridge area.... Read more
Seller
2nd Dec 2020 (4 years ago)
R Stuart-Thompson
Abbey was excellent in providing top class advice on mortgages available would recommend her to anyone wanting to find a mortgage.... Read more
17th Nov 2020 (4 years ago)
J Wilkinson
Many thanks to the Woodbridge Branch staff for managing the sale of our property in a professional and supportive manner.... Read more
Seller
2nd Mar 2020 (4 years ago)
L Payne
I am a lifetime member and chose to remortgage with William H brown. My mortgage adviser abbey Barwick was lovely. Abbey went above and beyond to help me , and I am very appreciative of her efforts. She is kind, attentive, efficient and was able to work around my financial situation to get me the best deal possible. If you are looking for a mortgage advisor I could not recommend abbey enough.... Read more
28th Feb 2020 (4 years ago)
L Howlett
Having recently bought our bungalow through William H Brown in Woodbridge, we were so impressed with the excellent customer service we received! Ashleigh, Sharon, Nicola and the whole team were brilliant! They kept us informed at every stage. They were very approachable, friendly and professional. We thank you all very much!... Read more
Buyer
28th Feb 2020 (4 years ago)
S Stagg
The staff (all) have been excellent in all areas of the sale
of our property. It has been a long journey and have always kept a
cool head in times of frustration. Many thanks to you and your choice
of Solicitors.... Read more
Seller
21st Dec 2019 (5 years ago)
C Freeman
Moving to a bungalow at my age, 80, was not by choice but from necessity (I have MS and am in a wheelchair) and it was made as easy as possible by Ashleigh and the team. They could not have been more helpful. I bought through William H Brown my first Woodbridge property 20 years ago - they were good then and they still are! Both ran speedily and smoothly. I recommend this agent to anyone wanting
efficiency and professionalism.... Read more
Buyer
18th Dec 2019 (5 years ago)
E Bond
Fantastic!! I cannot thank Sharon, Ashleigh and the team at William H Brown in Woodbridge enough for their amazing, professional, high quality and personal service. They were brilliant, always kept me informed and worked really hard to ensure that everything worked as efficiently as possible. I cannot recommend them highly enough to anyone wanting to buy or sell a property. Thank you so much!!... Read more
17th Oct 2019 (5 years ago)
S Beaumont
William H Brown have been superb during the selling of our property. Sharon, Ashleigh and Jake have always been on hand to answer questions, help sort the best mortgage possible, going above and beyond to ensure our property sold quickly, that we got the best price possible, and that we were well informed of the progress of our sale. After the less than helpful service we received from other agents when viewing properties, I couldn’t recommend William H Brown highly enough. Thank you for such a pain-free sale!... Read more
Seller
10th Aug 2019 (5 years ago)
S Tregent
Sharon and Vicky very helpful, always take your calls, sort things out efficiently.... Read more
16th Feb 2019 (6 years ago)
K Dedman
The Woodbridge team were really helpful and friendly, I've already recommended them to family and friends.... Read more
17th Jan 2019 (6 years ago)
J Church

SHARON EDEVANE : Without Sharon's persistence and insistence and pure professional approach, our lengthy six-month sale might never have completed.
She was so determined to finalise things on our behalf, absolutely putting us as clients first all the time.
Our sale and purchase went down to the last minute, both for exchange and completion.
The solicitors who acted for our buyer seemed exceptionally incompetent, requesting signatures at the moment of exchange. This was delayed by the solicitor not being in office on the day we were supposed to exchange (7th December) and then demanding signatures twice from our buyer on the Monday and Tuesday of the following week.
We finally exchanged on Thursday 13th December!
If Sharon had not physically obtained these signatures and followed everything through, we would have not managed our purchase. It is shocking how delayed everything was due to some people simply not doing their job.
Thank you Sharon, your staff were also very supportive - but you are a STAR.... Read more
Seller
8th Jan 2019 (6 years ago)
C Cracknell
Sharon from the Woodbridge branch was fantastic throughout the whole process of selling our property and buying a new property. A real asett to your team. Thank you thank you... Read more
Seller
22nd Jun 2018 (6 years ago)
J Newman
Such a friendly and approachable team, I don’t usually write reviews but their service is definitely deserving, helped me every step of the way through some what of a difficult move, can’t thank you all enough.... Read more
27th Oct 2017 (7 years ago)
K Collen
Very professional and friendly service from this site. My needs was looked after during my recent house purchase.
Miss Garnham was fabulous and would buy without hesitation again.... Read more
Buyer
27th Oct 2017 (7 years ago)
K Hawkins
Can't recommended the team enough at William h brown. Excellent customer service and always have a smile. Deffently the best estate agents I've had the pleasure of dealing with.... Read more
26th Oct 2017 (7 years ago)
J Breckenridge
No response to phone calls or emails. I feel for the people of the houses i was interested in.... Read more
13th Aug 2017 (7 years ago)