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- Coopers Residential Ltd - Worcester Park
Coopers Residential Ltd - Worcester Park
1st Floor 162 Central Road, Worcester Park, KT4 8HQ
Coopers Residential Ltd Worcester Park are an estate agent in Worcester Park. They mainly list properties in KT4 and KT19. Over the last 6 months, they've listed 3 properties, with 1 currently on the market. Most of the properties listed have 2 bedrooms. They list properties for sale on Zoopla, Rightmove and OnTheMarket.
Opening hours
- Monday 9:00am - 5:00pm
- Tuesday 9:00am - 5:00pm
- Wednesday 9:00am - 5:00pm
- Thursday 9:00am - 5:00pm
- Friday 9:00am - 5:00pm
- Saturday Closed
- Sunday Closed
View all details
Coopers Residential Ltd - Worcester Park Reviews (23)
Have you used this agent?
57%
0%
0%
0%
43%
All (23)
Seller (0)
Buyer (0)
Landlord (7)
Tenant (5)
General (11)
J Lancaster
Avoid using coopers residential at all cost as a tenant or landlord
Absolutely appalling communication
Extremely unorganised
Will make up situations and put all the blame on the tenant to try cover there backs to deflect the blame of all wrong doings from themselves
Will ignore all attempts of contact , phone , email etc
Leave you in a financially vunrable position by withholding deposit money evan after having the property owner terminate there contract to manage the property
Withholding my money wich is illegal
Tenant
18th Apr 2026 (14 days ago)
S Shamash
Coopers Residential, Worcester Park. This company has let and managed an investment property owned by my family for over twenty years. At first the service was responsive and high quality, but it has slipped considerably over time. The company undertook to manage repairs and the redecoration of the property a few years ago, but this took almost six months to complete, an unacceptably long period. I regret not having dis-instructed them then, because they are now displaying the signs of a business about to go under. Over the last year or more, I have had to continually chase for rental payments to be passed across, which is the most fundamental thing that a managing agent should do. I am now looking to manage the property myself and they have not passed across all the documentation, including a copy of the Deposit Certificate. This leaves me suspicious that they failed to comply with the legal requirements in this respect. My emails go unanswered and no one picks up the phone in their office anymore. My tenants also report past difficulties in getting in touch. In short, whether you are a landlord or a tenant looking to rent through Coopers Residential in Worcester Park, I would strongly recommend against using them.
Landlord
14th Apr 2026 (18 days ago)
J Tetley
Do NOT recommend. I’m a long term landlord but am leaving as soon as I can. Despite the tenants paying on time, I am currently owed 3 months rent. Plenty of empty promises, unanswered phone calls and unresponded emails. Extremely unprofessional. I should not have to constantly chase for my rent payments.
Landlord
8th Feb 2026 (12 weeks ago)
J T
Have been renting for a short amount of time but staff couldn’t have been more attentive and helpful as a first time renter, would recommend
Tenant
23rd Jan 2026 (14 weeks ago)
S Day
Efficient staff, was a pleasure dealing with them. Staff have always been helpful and responsive. Would recommend
23rd Jan 2026 (14 weeks ago)
S Moore
I’ve had an excellent experience at Coopers Residential with the help of Ella, as her customer service has been outstanding from start to finish. She is consistently professional, approachable, and genuinely attentive to any questions or concerns I have had. I would highly recommend Coopers to anyone seeking a professional up to standard service.
22nd Jan 2026 (14 weeks ago)
R khun
never showed up to the viewing I booked in with them I waited half an hour in the cold and I left multiple calls and emails and then they never replied to me afterwards either :(
8th Jan 2026 (16 weeks ago)
Delia
Coopers Residential is the best letting company for me and my family. I just say a big thank you to Shirley, the owner and also the best agent of this company. She is very empathetic, very positive and also very professional. Five stars are not enough but it's maximum I can give.
Landlord
14th Nov 2025 (24 weeks ago)
A Chathurangani
We have been renting our studio apartment through Coopers Residential Ltd since 2024. Everything was handled efficiently, and the staff were very friendly and responsive. They made moving in easy and have been supportive whenever we needed assistance. We’ve had a very good experience overall and appreciate their professional service.
Landlord
22nd Oct 2025 (6 mo. ago)
Sampath
I’ve been living in a studio apartment in New Malden since January 2024, which I rented through Coopers Residential Ltd. The whole experience has been smooth and professional from the beginning. The team made the process simple, were clear with communication, and always helpful whenever I had a question. I’m really happy with their service and would definitely recommend them to anyone looking for a place.
Tenant
22nd Oct 2025 (6 mo. ago)
G Bonevski
Responsive and professional service, the staff are knowledgeable and make the entire property rental process smooth and stress-free.
22nd Oct 2025 (6 mo. ago)
J anderson
Have rented through coopers for 3 years and will hopefully for a long time they are very good with communication any property problems are sorted straight out
Tenant
22nd Oct 2025 (6 mo. ago)
L Webber
Always great response to any problems we’ve had and kind, attentive service. Would recommend
22nd Oct 2025 (6 mo. ago)
N Lakhani
Absolutely appalling service . They were managing 2 of my properties , the tenants were paying rent on time to coopers but they were not paying me and I was constantly having to chase them for my money. They would not reply to my calls emails or any messages
Terrible service
Glad I’ve moved to another agent who are much more professional
Landlord
28th Sep 2025 (7 mo. ago)
R Oliveira
I strongly advise against engaging with this company. My mother, a retired individual, had a regrettable experience with them. They initially presented her with a contract specifying a certain value but later issued invoices with a different amount, contradicting the agreed-upon terms. I possess all the invoices that clearly indicate the agreed-upon price of £850, including statements indicating zero pounds in arrear rents.
Despite maintaining up-to-date rent payments as evidenced by the invoices, the company attempted to claim rent owed from five years ago when they decided to terminate her lease. This situation has left me contemplating legal action against them.
Furthermore, the company's office appears disorganized, which raises concerns about their property management practices. The person in charge, Shirley, exhibits an unprofessional and intrusive demeanor , often resorting to sarcasm as a means of communication.
Landlord
24th Sep 2023 (2 years ago)
D Don
Donna , Sherly & the team are absolutely brilliant always been there for help and knowledge about the market superb thanks
I Birant.
28th Jul 2022 (3 years ago)
C McGrath
Please be extra cautious if using this company to let your property, particularly if they offer you one of their ‘guaranteed rent’ agreements. The reality is that the rent is not ‘guaranteed’ and in my case I was left with a property in a very poor state and with various items missing and that Coopers failed to ensure were added correctly to the inventory. I now need to pursue legal action to recover the remaining cost.
Also, be aware of bonded deposit arrangements, which are held by allegedly independent 3rd parties and which are facilitated by the ‘tenant’ but which are not protected. I understand that Coopers have several properties under the same arrangement with the same ‘tenant’ Ethical Lettings.
There is a saying - you get what you pay for in life. Don’t be fooled by the low management fees - unless of course you want a low standard of property management. The property ombudsman TPS recently upheld a complaint I made against Coopers for poor management.
Landlord
5th May 2022 (3 years ago)
A lyall
Fantastic place for renting properties and staff very knowledgeable and friendly..highly recommended
16th Jun 2021 (4 years ago)
D Matukaite
Personally, I wouldn't recommend this agency. Few reason why:
- booked appointment was forgotten
- emails barely ever replied or replied later
- at the end, when we wanted to rent the place, we received an email that suddenly landlord decided to sell the place
Waste of time, honestly.
Tenant
27th Mar 2021 (5 years ago)
A Calu
Scam!!! Please avoid!! I've already reported to Zoopla our awful experiences with this company! We've scheduled 2 viewings with them and they let us wait in the front of proprties and never show up! Such a disgrace!!
13th Jan 2021 (5 years ago)
Sam
Friendly staff, very helpful, I was treated extremely well
14th Feb 2019 (7 years ago)
J kellyse
Rude staff !! Take your bussnines else we're
3rd Jan 2017 (9 years ago)
D Palmer
Friendly staff
4th Dec 2016 (9 years ago)
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