Trina has been efficient and extremely helpful, from the first viewing of the property to moving in. She went the extra mile to get the property for me and I could not have asked for a better letting agent to deal with this whole process. I would highly recommend t their services to any prospective tenant.
Worst Experience ever. They lost my ID and other documents. I am waiting for explanation from head office that they are safe. I m wondering how Barnard Marcus recruited such a 3rd grade sales representative ( Tom Pearce) who doesn’t care customers and misbehave with us. I will take this to next level. Please avoid them.
The Team Cromwells Worcester Park are wonderful. Luke and Siobhan, they provided an excellent friendly and professional service for my property purchase. Special thanks to Luke, he always kept me up to speed and extremely helpful. I can highly recommend this nice team!
I called a couple of weeks ago and spoke to a lady called Claire, I told her that our property was on the market and that I would like to view one of the properties that you were advertising. I was shocked to be told that she wouldn't "waste her time" taking out someone that was not yet under offer. We have since gone under offer ourselves and purchased another property but was disgusted with the way I was spoken to and treated. I actually spoke to someone else about my experience with a very rude lady at Cromwells and they managed to guess that I had dealt with Claire before I had said a name, she had also been very rude to this person who was actually trying to sell through you! I WOULD NOT USE!!!!
Save yourself the trouble of having your house sold off by a conman. They will make lots of promises to get you to sign their contract. Once signed you can't get out and they will put forward a buyer with a sob story of; young wonderful family . In reality it's a different thing. The objective is to sell your house even if it's a figure you do not agree with. Use an Online agent instead who will charge thousands of pounds less.
Brabham Court, 45 Central Road, Worcester Park, Surrey
Initially, we interviewed a number of estate agents to sale the property, and at that point, it appeared Cromwells had the most professional and personal approach.
And so it proved, through the whole marketing and sales process.
Siobhan, in particular, showed an empathy that was necessary in dealing with some of the more personal aspects, for which we are very grateful.
We couldn't recommend Cromwells enough. Luke helped us find our new home. His persistence with chasing the process was amazing. We were constantly updated on the process and he was super friendly throughout. If we ever move, Luke and Siobhan are the people we would turn to, without a doubt.