Had a good experience selling my home with James Ryan staying in close contact and helping me through any obstacles that arose.
Process went smoothly and i am glad I chose them.
Worst Experience ever. They lost my ID and other documents. I am waiting for explanation from head office that they are safe. I m wondering how Barnard Marcus recruited such a 3rd grade sales representative ( Tom Pearce) who doesn’t care customers and misbehave with us. I will take this to next level. Please avoid them.
Great team of people who went to a lot of trouble to make this a good experience for me. They were always on top of everything especially when it got a bit complicated towards exchange.
Wish all estate agents were as good as this team
Very professional and clued up!
My experience was awful. If I could give zero stars I would
Thanks to Shaun & his team for a job well done. The Trueview feedback tool is unique.
From the get go, it was all hands on deck. A special mention must go to Kirstie who responded to my many calls and emails promptly. Her knowledge, professionalism & support was impeccable at all times. Thanks for making our dream home a reality.
Right now renting a property managed by these guys and its managed on papers not on ground. Not happy at all with there poor management
Luke was excellent as our main contact but the whole Worcester Park team was highly committed to achieving a sale at the best price obtainable and tireless in seeing it through to completion in difficult circumstances. Luke particularly went the second mile in personally handling the draining of a pond and rehousing of the fish when this threatened to delay exchange of contracts. We highly recommend them.
I called a couple of weeks ago and spoke to a lady called Claire, I told her that our property was on the market and that I would like to view one of the properties that you were advertising. I was shocked to be told that she wouldn't "waste her time" taking out someone that was not yet under offer. We have since gone under offer ourselves and purchased another property but was disgusted with the way I was spoken to and treated. I actually spoke to someone else about my experience with a very rude lady at Cromwells and they managed to guess that I had dealt with Claire before I had said a name, she had also been very rude to this person who was actually trying to sell through you! I WOULD NOT USE!!!!
Helpfull staff member mr Brammer very professional
Save yourself the trouble of having your house sold off by a conman. They will make lots of promises to get you to sign their contract. Once signed you can't get out and they will put forward a buyer with a sob story of; young wonderful family . In reality it's a different thing. The objective is to sell your house even if it's a figure you do not agree with. Use an Online agent instead who will charge thousands of pounds less.
Brabham Court, 45 Central Road, Worcester Park, Surrey
It would be difficult to imagine a quicker and more painless sale than we achieved through Cromwells - little over 6 weeks from appointing them as agents to completion. Luke and Siobhan were always accessible and kept things moving along and the tie up with Stratega Law, whose conveyancing fees are included in Cromwells' 1% commission, is excellent. Highly recommended.
We couldn't recommend Cromwells enough. Luke helped us find our new home. His persistence with chasing the process was amazing. We were constantly updated on the process and he was super friendly throughout. If we ever move, Luke and Siobhan are the people we would turn to, without a doubt.