N Garcia
Recently rented an apartment with Barnard Marcus (Worcester), Ella & Courtney made the process go very smooth and were absolute Gems! Easiest 5* review i've given in a while!... Read more
Tenant
27th Nov 2025 (14 days ago)
Sabi
This is my second time dealing with Barnard Marcus. We originally bought our house through them and then sold through them. Simon and Jude were an absolute delight to deal with and nothing was too much trouble for them. They were excellent at keeping me up to date during the whole process and ensured the deal went through in a timely fashion. 100% would use them again
Thank you... Read more
Seller
28th Oct 2025 (6 weeks ago)
T Leung
I recently purchased my first property in London through Barnard Marcus Estate Agents, Worcester Park, and the entire experience was exceptionally positive.
I would like to express my sincere appreciation to Simon Edwards, the Branch Manager, for his outstanding professionalism and support. Simon not only established a fair and balanced transaction but also continued to assist with several matters that arose after completion. His dedication, integrity, and commitment to ensuring a smooth process were truly impressive.
It is rare to encounter someone as genuine, reliable, and client-focused as Simon. I would not hesitate to recommend him and the Worcester Park team to anyone seeking a trustworthy and efficient estate agency.... Read more
Buyer
8th Oct 2025 (9 weeks ago)
C Johnie
Tyrone is very professional and extremely attentive to his clients.
He has been the best estate agent I have ever dealt with.
A real asset to the company.... Read more
17th Sep 2024 (1 year ago)
I Islam
I am very pleased and happy to write this review that Mr Darren Wild, the mortgage Consultant of the Barnard Marcus/ Sequence Group has done my mortgage application successfully.
I was the first time property buyer and I have 0 ideas how to find property, price bargain/ making offer and a good mortgage deals.
Mr Darren helped me a lot by advising all the steps and he is very friendly, professional and wide experienced. I strongly recommend him.... Read more
Buyer
21st Aug 2024 (1 year ago)
I Tsvigun
I was looking for a property to rent. Tyrone, Lettings manager at Worcester Park branch, did his best and helped me a lot to find my options and agree on all the details and really specific conditions with the landlord. He was very professional and willing to help. Highly recommended! Thank you, Tyrone!... Read more
Tenant
16th Aug 2024 (1 year ago)
M Brown
Tyrone was brilliant, really helpful and attentive especially when it came to making sure all my checks went through. Great guy!... Read more
26th Jul 2024 (1 year ago)
S Han
Jill and Charlotte were fantastic throughout the whole purchase process. Very professional and helpful. Thank you for your excellent work and we are happy in our new home!... Read more
Buyer
13th Jun 2024 (1 year ago)
A Pathak
Excellent services offered by the team. Mr Tyrone is very supportive and helpful and made the overall experience very smooth. Many thanks again.... Read more
13th Jun 2024 (1 year ago)
D Joseph
I had a great experience with Barnard Marcus. Tyrone was professional, responsive, and made the rental process seamless. He was supportive and approachable throughout.... Read more
Tenant
7th Jun 2024 (1 year ago)
A Savvides
Gave an instruction to let a luxurious property and there was no follow up
I phoned following day to express my disappointment and yet no call to apologise
Tropical unreliable agents
Tried competitor and instantly followed up instruction... Read more
Landlord
6th Jun 2024 (1 year ago)
Anne
I contacted Barnard Marcus Worcester Park on recommendation of a friend and I was not disappointed. Tyrone, the letting manager, was great. His professionalism and dedication stood out when he went above and beyond to help me resolve issues with the building work in order to move things forward. He never complained and always assured me “Don’t worry. We are here to help”. Tyrone is very efficient and gave good advice using his wealth of experience and knowledge of the local market. Would highly recommend Barnard Marcus to anyone looking to let out their property. Thank you, Tyrone, for your hard work and outstanding assistance!... Read more
Landlord
5th Jun 2024 (1 year ago)
C NTV
Was able to find a rental flat for my son through Barnard Marcus. Tyrone could not have been more responsive or helpful. Thanks also to Chloe who had recently joined the team.... Read more
Tenant
3rd Jun 2024 (1 year ago)
C Stockbridge
Chloe is a very nice and polite person who helped me look for a property that is best suited and fits me best, I am very grateful for her assistant's.... Read more
30th May 2024 (1 year ago)
D rigby
Very quick and straight forward process. Tyrone was great, always professional and urgent... Read more
29th May 2024 (1 year ago)
Mimi
Amazing service from chloe, she booked me in to see a property unfortunately I didn’t like it.... Read more
20th May 2024 (1 year ago)
S Begum
Barnard Marcus Worcester Park Agent do not fail to disappoint.
Tyrone the manager at Worcester Park willing to go out his way to help support make things smoothly as possible.
We put our trust in whole team.
and they deliver at very high standard. To Tyrone Manager
THANK YOU SO MUCH!!
Fantastic Agent & Amazing team.
????HIGHLY RECOMMENDED!????... Read more
16th May 2024 (1 year ago)
M “MiloGamer60”

?????
I cannot begin to express my gratitude and sheer awe at the incredible service provided by Chloe. She didn't just solve my home problems; she completely transformed my life! From the moment she stepped in, it was as if a divine intervention had occurred. Chloe's expertise and dedication were evident as she meticulously addressed every issue with my home, leaving no stone unturned.
But wait, it gets better. Chloe didn't just stop at fixing my problems. She went above and beyond, recommending what can only be described as the deal of a lifetime on a house. This house has brought me more joy and satisfaction than I ever thought possible. Every day, I wake up in sheer bliss, marveling at the perfection that Chloe helped me achieve.
Chloe is not just an employee; she is a miracle worker! Her passion, professionalism, and unparalleled customer service are exactly what this world needs more of. For the love of all that is good, GIVE CHLOE A PROMOTION! She is a rare gem in this industry, and we need more people like her making the world a better place, one home at a time.
Thank you, Chloe! You have a customer for life, and I will sing your praises to anyone who will listen. You are the best!... Read more
15th May 2024 (1 year ago)
J Peixinho
Tyrone from lettings in Worcester Park was excellent in helping me find my new home. I can’t recommend enough! Thank you to Tyrone for making the process a breeze.... Read more
Tenant
14th May 2024 (1 year ago)
Hi
Chloe helped me over the phone to book a house visit perfect service... Read more
13th May 2024 (1 year ago)
R Magee
Bought a property recently and had Drew show me the property twice. Was lovely to work with Drew and answer the questions we had and a great experience from start to finish.
thanks very much!... Read more
Buyer
7th May 2024 (1 year ago)
M Suleyman
Just bought a property through Barnard Marcus and dealt with Charlotte. Very happy with the service provided. Both Charlotte and the team were Friendly and professional throughout the whole process. When picking up the keys we were given a little welcome box with chocolates and vouchers in which I thought was a lovely touch! Would highly recommend... Read more
Buyer
2nd May 2024 (1 year ago)
G Taiwo
My experience with this Estate Agent was absolutely positive. Tyrone, the Lettings Manager who dealt with our viewing was incredibly helpful and provided great insight.... Read more
2nd May 2024 (1 year ago)
L Silk
Charlotte was brilliant from the start, handling a difficult tenant with care and consideration, generating great interest in the property with her professional expertise during a lull in the market, finally getting a great sale leaving all parties satisfied, I would definitely recommend her and the team, even the fees came in considerably under quote!!!... Read more
Seller
30th Apr 2024 (1 year ago)
F elkhazen
Had a great experience dealing with Georgia and Tyrone with a recent letting. They were professional and went out of their way to help. Would highly recommend.... Read more
Landlord
3rd Mar 2024 (1 year ago)
MichelleAmelia
The people are Barnard Marcusestate agents have been so helpful to me. As a first time renter I didn't know what to expect but Georgia and Tyrone talked me through everything and answered all my questions. Georgia and Tyrone was absolutely brilliant and would recommend them to anyone who was looking to rent first time.
Thankyou again.... Read more
Tenant
1st Mar 2024 (1 year ago)
L Ghanem
Tyrone and Georgia from the letting team were fantastic to deal with. They are always responsive and go above and beyond. I had some issues in the house, and the landlord was out of the country. Tyrone promptly sourced materials from his own home and resolved the issue, ensuring I didn't have to wait. Truly exceptional service... Read more
Tenant
29th Feb 2024 (1 year ago)
C fitzgerald
Really helpful, a please to deal with... Read more
29th Feb 2024 (1 year ago)
Sabrina
Recently bought a house that was being sold by BM and had the pleasure of dealing with Charlotte and Frank, who were efficient and polite at every turn. It was a pleasure to deal with two such friendly and hardworking young people- always positive and throw all in to finding a solution. A clear asset to the sales team, especially Frank- lovely manner.... Read more
Buyer
27th Feb 2024 (1 year ago)
S Nt.
Tyrone & Georgia at Barnard Marcus Worcester Park branch are both extremely professional and have a good knowledge of the market. They provide a high level of customer service and go out of their way to accommodate our requests. Responses are prompt and informative. I would definitely recommend using them for lettings.... Read more
Landlord
7th Feb 2024 (1 year ago)
Tyrone Matthews & Georgia Reeder in the Worcester Park branch always provide such a high standard of service. They are both extremely attentive, knowledgeable and go out of their way to meet the required deadlines. Securing new tenants in a timely manner. I would definitely recommend working with them.... Read more
Landlord
6th Feb 2024 (1 year ago)
T Uddin
I'd like to pass on a massive thank you to Tyrone Matthews in lettings. Lots of great knowledge, and without his advice I'd have certainly been doing things all wrong as a first time landlord. Great asset to the company! Anyone looking to rent their property out, give Tyrone a shout for expert advice!... Read more
Landlord
6th Feb 2024 (1 year ago)
Chi
Barnard Marcus helped us to sell our home. From the initial no obligation valuation to completion, I found BM staff to be professional, courteous and knowledgeable throughout. Great service from Annabel, Charlotte, Frank and Neve. I would highly recommend them.... Read more
Seller
4th Jan 2024 (1 year ago)
nancy
Excellent service from the letting team especially Tyrone and Georgia. They were very competent and supportive. Would definitely recommend.... Read more
Landlord
13th Dec 2023 (1 year ago)
G Ramsay
Georgia & her team were very quick, professional and helpful! Would recommend ??????... Read more
12th Dec 2023 (1 year ago)
We let our house through Barnard Marcus, we would like to thank Georgia and Tyrone for helping us through the process and for making it painless, due to their commitment and knowledge. We would highly recommend them to help you.... Read more
Landlord
30th Nov 2023 (2 years ago)
Rented our property through this Barnard Marcus.
Staff were extremely helpful and knowledgeable the whole way through, especially
Tyrone and Georgia, who were very patient with us. Thank you so much guys.... Read more
Landlord
30th Nov 2023 (2 years ago)
S Adam
Fantastic service and amazing advice. I would recommend using Darren as your mortgage advisor.... Read more
22nd Nov 2023 (2 years ago)
F Jumah
Darren Wild helped us with the mortgage for our first property and provided an excellent service. He made the process as smooth and efficient as possible considering it was a complex transaction. Would recommend using him for any mortgage needs.... Read more
15th Nov 2023 (2 years ago)
K amajo
Georgia from letting was absolutely amazing ,she was helpful and ensuring that i took pocession of the property in just a week .I Couldn't ask for better . Alex also did a great job making sure I got the the right and most suitable property at a good offer
.... Read more
Landlord
11th Nov 2023 (2 years ago)
I Sadiq
Their service level is really top level. Thank to each of you and your team for all your efforts much appreciated. They are friendly, professionally and helpful. The Tyrone absolute professional
that really understand the market and how to get very best outcome for their client. Very professional and customer awareness Letting Agents.... Read more
Landlord
7th Nov 2023 (2 years ago)
A Hurrey
Our sales negotiators Annabel and Charlotte were excellent from the start, had a great understanding of the local market conditions and were a joy to deal with. Mortgage manager Darren went above and beyond to help us with the details for our new deal. Highly recommended!... Read more
Buyer
6th Nov 2023 (2 years ago)
R Graham
Needed to find a place at fairly short notice so contacted literally every estate agent I could find around Worcester Park and Cheam.
Out of more than 20 estate agents, Georgia from Barnard Marcus arranged more viewings than the rest combined. She took a genuine interest, put up with my fussy-ness, understood my urgency and acted on it.
Unfortunately, she wasn’t able to find the right home for me but it wasn’t for lack of trying.
When I’m house-hunting again in twelve months time, I know exactly where to go.... Read more
4th Nov 2023 (2 years ago)
M Grigore
Georgia Reeder from Barnard Marcus Agency was just AMAZING. She helped me to rent a new place and she was very very helpful and supportive with everything we need.
Thank you very much Georgia,
Thank you Barnard Marcus... Read more
Tenant
31st Oct 2023 (2 years ago)
M Koarlall
The transition to a new home was very easy because the BM staff was very helpful and professional in all manner. Thank you very much.... Read more
30th Oct 2023 (2 years ago)
R Watson
I don't think selling our house and moving area would have been possible without Bernard Marcus. Thank you so much Annabel and Jill!... Read more
Seller
30th Oct 2023 (2 years ago)
Moving House in the UK is a stressful experience, having an estate agent that has kept in regular contact with myself, our buyers, our solicitors and our onward purchase has meant that we have been able to successfully sell our property and buy our next property as part of a chain. The tenacity of our progressor has enabled our chain to stay intact and a successful outcome. Thank you!... Read more
Seller
30th Oct 2023 (2 years ago)
M Mofid
We purchased our first home by them. The whole process was clear and smooth. Special thanks to Charlotte and Annabel for all the help and support.... Read more
Buyer
5th Oct 2023 (2 years ago)
S Casey
Rented a lovely property through this Barnard Marcus. Staff were helpful the whole way through, especially Tyrone and Georgia. Thank you so much, Sophie.... Read more
Tenant
26th Aug 2023 (2 years ago)
C Kim
I had a lot of questions and requests throughout the procedure and Georgia was truly helpful.... Read more
17th Aug 2023 (2 years ago)
D Trilivas
Tyrone at Barnard Marcus Estate Agents in Worcester Park has been an exceptional partner throughout the entire process of renting out my property. As an overseas landlord, I was initially concerned about the challenges that might arise, but Tyrone's unwavering support and professionalism have completely put me at ease.
Tyrone's dedication to exceeding expectations is truly commendable. His deep understanding of the local market and his proactive approach to addressing any concerns have made this experience incredibly smooth. He guided me through every step with patience and expertise, ensuring that all my questions were answered and all my worries were alleviated.
One of the most impressive aspects of working with Tyrone is the remarkable speed with which he secured a tenant for my property. In less than a week, my property was rented out – a testament to Tyrone's remarkable efficiency and commitment.... Read more
Landlord
16th Aug 2023 (2 years ago)
A rogers
Georgia and Tyrone with Barnard Marcus were both Amazing with helping us secure our new apartment. Everything moved very quickly and they were both more than accommodating to our needs.
Thanks both!!... Read more
Tenant
16th Aug 2023 (2 years ago)
S carbutt
Annabel and her team are really great! So helpful and everything ran smoothly - thank you ladies... Read more
24th Jul 2023 (2 years ago)
P Watson
Great experience with Barnard Marcus
Excellent communication, advice and team work!
Thank you... Read more
19th Jul 2023 (2 years ago)
S Jalalifar
We have a good experience with this agency, especially with Charlotte, she is very expert and helpful.
Thank you Charlotte for everything.... Read more
12th Jul 2023 (2 years ago)
V Fernandes
We have been very impressed with Annabel Jones at Barnard Marcus. She has been great at helping with our property. She takes the time and effort to get to know her clients and gives good advice. She is knowledgeable and also easy to work with. I would highly recommend her to anyone wishing to sell/rent their property.... Read more
21st May 2023 (2 years ago)
L Dempster
Cannot thank Annabel and team at Worcester Park enough for helping me with my house sale. Both Professional and helpful throughout. Highly recommended.... Read more
Seller
20th May 2023 (2 years ago)
A Jorgensen
Fantastic service from Darren Wild. He went the extra mile and helped us get a mortgage.
Charlotte was always ready to help answer any questions we had in a calm, reassuring and professional way.... Read more
14th May 2023 (2 years ago)
I Mumford
My experience with Barnard Marcus has been a journey. I have mainly been in touch with Georgia and she has been brilliant the whole way through and has kept me updated and helped me through the difficult moments. I honestly couldn't of asked for anyone better to help me.... Read more
25th Apr 2023 (2 years ago)
R Lv
Nice and very quick response from barnard Marcus estate agents worcester park . Shown very nice property for renting.
Thanks to Georgia Reeder... Read more
Tenant
23rd Apr 2023 (2 years ago)
J Murphy
Annabel and Charlotte were amazing they were both very professional and dealt with all of our questions promptly.
The whole process from start to completion was circa 3-months during this time we did not have one single contentious issue.
I would have no hesitation in using Annabel and the team at Barnard Marcus again
Ray & Joanna Murphy... Read more
21st Apr 2023 (2 years ago)
R Pour
I mostly dealt with Annabel on the sale of our maisonette. Annabel was great, professional and most of all kept me well informed throughout the whole process. I’m happy with the amount our home has sold for... Read more
Seller
20th Apr 2023 (2 years ago)
J Moxon
Fantastic experience with Barnard Marcus Worcester Park!
Lois was superb on the viewing. She was very knowledgeable of the property, area and sellers situation. The best agent we’ve viewed with!
Annabel has been dealing with our offer and has been very transparent and proactive from the get go! 10/10 service from the team in aiding us secure our first home!
Best Estate Agent we’ve dealt with in Worcester Park by a country mile.... Read more
Buyer
20th Apr 2023 (2 years ago)
S Ferrao
Barnard were very helpful and professional in helping me to find a place, and everyone is very friendly and professional.... Read more
31st Mar 2023 (2 years ago)
M R
My experience with Barnard Marcus Worcester Park was incredible. I was mostly dealt by Tyrone. As he says, he 'works his magic' on things. January was a busy market with good places being oversubscribed. Tyrone worked his magic and helped us get our preferences. We moved in on time swiftly and paperwork was largely smooth. The professionalism of BM WP was something I haven't seen in real estate agents too often, it was like I paid a premium and got the service for it.
Finally, Tyrone gifted us a cute little Barnard Marcus 'moving in' box which had specially catered 'non alcoholic' drinks and some other welcome bits.... Read more
Tenant
27th Mar 2023 (2 years ago)
M Silva
I would like to share my experience with this Estate agent: I met Georgia for a viewing for a flat in Worcester park and she was so friendly and professional and I fall in love with the property, so it was wonderful to be offered the property within 48 hours and from that moment every thing went very smoothly and I moved in without any trouble. All my questions were answered and always very helpful and professional. I also had the agent coming with me on the day I got the keys to check everything was working and where all the meters were and I couldn't have had better experience, so I strongly recommend this estate agent.... Read more
Tenant
17th Mar 2023 (2 years ago)
Z Zepic
Tried to book a viewing, called 3 times and spoke with somebody and been promised a call back. Still no call back after a week and the property is still available! Clearly first time buyers aren’t worth their time.... Read more
Buyer
13th Mar 2023 (2 years ago)
I Gedged
I thought they would take my enquiry seriously, but it was the opposite!
I was looking for a rent.
They wasted my time taking all my details-only not to appear on their records. After three days, I phoned to the office. They asked me to do all over again and promised me they would call me back again. They didn’t!
In fact, the last person I spoke to abruptly finished the conversation because I asked/ challenged why it had not been recorded.
Extremely poor service from not so serious team!... Read more
Tenant
9th Mar 2023 (2 years ago)
D Patel
Trina at Barnard Marcus was super efficient in finding us a tenant and transparent with all communications. Would recommend this agency.
Liaised with Barnard Marcus again beginning of Jan 2023 and Tyrone was as every helpful and of course so efficient in finding us a tenant for our property. He was professional throughout, very approachable and made everything hassle-free for us. Thank you Tyrone and keep up the great work ethos!... Read more
Landlord
3rd Mar 2023 (2 years ago)
F Mahamoor
Excellent service - especially Tyrone Matthews. Exemplary in all aspects, going above and beyond in his duty of care. Huge Thanks ????... Read more
2nd Mar 2023 (2 years ago)
X Events
Tyrone & Georgia
Great service. Very helpful, great attention to detail and care towards everything.... Read more
2nd Mar 2023 (2 years ago)
K Oliveira
Best Agent in the area. Professional, Responsive, Personable, Great Service. Georgia and Tyrone has been great. Thank you for all the help.... Read more
2nd Mar 2023 (2 years ago)
M Piechocki

My experience with Barnard Marcus estate agents was an absolute nightmare from start to finish. I was excited to sell my property and move on to the next chapter of my life, but unfortunately, this process ended up being a major source of stress and anxiety.
One of the first issues that arose was the fact that the agency encouraged me to overprice my property. At the time, I trusted their expertise and experience, but in hindsight, I now realize that this was a major mistake. As a result of this overpricing, the level of footfall and interest in my property was much lower than it should have been, leading to a protracted and frustrating sales process.
In addition, the level of communication from the agency was simply not up to par. I found that I had to constantly chase them for updates and feedback, and every time I called, I was told that the person dealing with my sale was either on a day off or sick. This made me feel like they were not taking my sale seriously and led to me feeling very frustrated and anxious. It was simply not a good experience.
To make matters worse, they offered me a lower rate selling fee as an employee referral, but it turned out to be a higher rate than other estate agents. I felt misled and taken advantage of. The agency was simply not transparent with their fees and charged me more than what they should have.
The worst part of my experience with Bernard Marcus, however, was when I realised that they were failing as estate agents, but would not let me out of my contract or move to a dual estate agent without significant penalties. I felt like I was trapped and had no other option but to stick with them, which meant that I lost the house I had an offer accepted on. The moment I changed estate agents at the end of our term of contract, the other estate agents got a buyer the very next day.
In conclusion, I would not recommend Bernard Marcus estate agents to anyone. Their practices were unethical and unprofessional, causing me a great deal of stress and leading to a negative outcome. I regret trusting them with the sale of my property and hope that others can learn from my experience.... Read more
Seller
20th Feb 2023 (2 years ago)
Y Deng
I just bought my new home, very good service and efficient.... Read more
Buyer
14th Feb 2023 (2 years ago)
G Barkley
Tyrone Matthews
Great service and super professional, so thankful for helping us find a place we can call home... Read more
9th Jan 2023 (2 years ago)
N abernethy
Living in South Africa, Tyrone has been a massive help in renting out my property in Worcester Park. Always very professional and great at keeping me up to date!... Read more
Landlord
5th Jan 2023 (2 years ago)
M Chapman
Tyrone and his team provided a fantastic service. Very happy to have done business with them.... Read more
31st Dec 2022 (2 years ago)
A R.R.
Tyrone Matthews.
10 out of 10. From the very beginning, Tyrone has been very professional with us, very friendly, understanding, very competent, and above all, reassuring and patient, especially when it took Barnard Marcus 3 weeks to draft our tenancy agreement due to their huge backlog of new contracts. Tyrone always kept us informed of everything and went above and beyond to secure our tenancy agreement and get it sent to us asap. As he usually says, he worked his magic! I have not had many state agents in all my years renting, but he has been the best by far and, judging from my frinds' experiences, far above many. We are very grateful for everything Tyrone has done for us.... Read more
Tenant
22nd Dec 2022 (2 years ago)
T Murugesan
I had a great experience with Barnard Marcus while renting house. Tyrone helped me get the house. He showed me around the house and patiently answered all my questions.... Read more
Tenant
25th Nov 2022 (3 years ago)
Y longkumer
Darren Wild was incredibly helpful during our mortgage application process. He took time to make sure we understood the whole process and answered all our questions. We would highly recommend his services. Thanks again Darren!... Read more
25th Sep 2022 (3 years ago)
R Ameli
We received a professional service from Joe Olang. Joe is a good listener and provided helpful advice. Thank you Joe.... Read more
15th Aug 2022 (3 years ago)
A B
We have recently viewed a property on the market with Barnard Marcus. Charlotte met us at the property several times and showed us around. Charlotte was professional, patient and dealt with all our queries efficiently which resulted in us negotiating a purchase.... Read more
Buyer
12th Apr 2022 (3 years ago)
S Dixon
Very happy with the service we received from Barnard Marcus Worcester Park, Louis kept us updated the whole way and has answered any question that came up. He was professional, responsive and helped us the whole way through, from referencing to the viewing, right up until the day we moved in. We will only use Barnard Marcus from now on! Thank you for all your help Louis!... Read more
Tenant
30th Mar 2022 (3 years ago)
Z Garrett
We used Barnard Marcus to sell our flat. They were excellent from start to finish. Highly recommend!... Read more
Seller
22nd Mar 2022 (3 years ago)
R K
Searched for a property, found it through Barnard Marcus, moved in.
Louis deserves a gold medal, he has been so supportive, responsive and excellent all around. As our move was last minute, he has guided us in a professional manner all the way through. The care and support we received was immaculate, honestly I cannot put into words how good Louis Arkell has been! We genuinely felt like it was a 5 star treatment. Excellent excellent excellent!!!
Will never use a different agency ever again. Will genuinely stick to Barnard and Marcus from now on, all thanks to him and will recommend them highly to everyone. ESPECIALLY Louis.
Very easy process, even the referencing which can be a headache, Louis chased everything up and kept us updated every step of the way.
Honestly, extremely pleased with the service!!!l... Read more
Tenant
2nd Dec 2021 (4 years ago)
M strutton
My Barnard Marcus experience is purely based n one individual, Louis! he was simply amazing! his communication and professionalism was outstanding. I cannot thank Louis enough.
I urgently needed to find a place to live within one week! a very tight timeline, he kept things moving fast, efficiently and needless to say, everything was ready early! Thank you Louis, you were incredible!... Read more
Tenant
13th Oct 2021 (4 years ago)
H Finch
Louis was very helpful and really went above and beyond to ensure we got what we needed.... Read more
28th Sep 2021 (4 years ago)
S Dwyer
From start to finish it was a very easy process and working with Charlie he made things very simple and transparent. I would highly recommend and ill have no problem using again in the future.... Read more
27th Jul 2021 (4 years ago)
S Zafar
We were really pleased with the team of Barnard Marcus in Worcester Marcus.
Bethany was our agent who was helpful and responsive at all times. We used their in house broker, Darren Wild, who helpfully arranged our mortgage as first time buyers.
It wasn't easiest of conveyancing processes once our offer had been accepted, but Darren and Jill were all really good staying on top of solicitors and getting us into our house. Thank you... Read more
Buyer
11th Jul 2021 (4 years ago)
M Jubair
We had some challenges with the sellers solicitor and Amy was very helpful. She was a very good communicator and intermediary, in fact she was directly answering my solicitor with his queries. I highly recommend this estate agency. Without their help we wouldn't have been able to complete on time.... Read more
Buyer
4th Jul 2021 (4 years ago)
R Kruger
Best Agent in the area, Professional, Responsive, Personable, Great Service.
Look no further! I am an agent myself and have been impressed from start to finish. Thank you to the whole team.... Read more
22nd Jun 2021 (4 years ago)
P Brown
Barnard Marcus have been excellent in assisting us get a mortgage. Darren was super prefoessional and informative helping us through every step of the process, he was willing to answer any questions and went above and beyond to ensure we were able to buy our first property on time in a very busy market.... Read more
Buyer
11th Jun 2021 (4 years ago)
C Pegrum
Really great experience with Barnard Marcus. They worked very hard on our behalf and with our buyer too to ensure everyone was happy and that our sale went as smoothly as it could. Bethany Murphy was a superstar!... Read more
Seller
2nd Jun 2021 (4 years ago)
A Hill
Darren Wild arranged our mortgage and we would highly recommend using Darren as your broker.
Darren was very responsive at all hours of the day. It took 7 days start to finish to get our mortage offer in place.
Darren also gave a 101 on the mortage market which was helpful to us as first time buyers. He answered all our questions along the way, took us through all our options, and got us a great deal. Thanks Darren!... Read more
Buyer
25th May 2021 (4 years ago)
C Townsley
The team at the Worcester Park office have been amazing in persevering with the sale of the house!. Very professional, from the marketing brochure, to arranging the viewings, providing feedback and partnering with their solicitors Howells, it has been great dealing with the team. A special shout out to Evan Dyer and Bethany Murphy.... Read more
Seller
25th May 2021 (4 years ago)
S Whatley
Sian and Megan from the Lettings team were amazing! I am very happy with the professional service I had from such a friendly and helpful team, who always gave the time needed with any queries that I had. Would highly recommend!... Read more
Landlord
12th Apr 2021 (4 years ago)
P Peiris
Sian and Megan is absolutely wonderful to work with! We have managed to find a tenant to our flat with in a week. Very professional service and highly recommended!... Read more
Landlord
29th Mar 2021 (4 years ago)
We have managed to get a tenant within a week. Sian & Megan provided a very good service. They made the process very easy and straightforward without any problems. I would highly recommend Sian & Megan to help you find a tenant.... Read more
Landlord
26th Mar 2021 (4 years ago)
E Browning
Excellent and professional service throughout. Everything explained, nothing too much trouble. Resulting in a good offer being received in double quick time. Would recommend them to anyone. Thanks to the whole Worcester Park team.... Read more
Seller
10th Mar 2021 (4 years ago)
Megan was a great help and ensured things went smoothly! Thanks for all your help!... Read more
Tenant
5th Mar 2021 (4 years ago)
Big thanks to Darren Wild for his professional and speedy service. He helped us secure a 90%LTV mortgage at the best market rate in a record time. We anticipate prompt exchange and completion thanks to his advice and work. Thanks again.... Read more
Buyer
12th Feb 2021 (4 years ago)
Well what can I say barnard Marcus have been brilliant especially Megan reeves, she went above and beyond to help me get my little flat I’m over the moon and they were very professional would highly recommend this company and Megan who I was so impressed with thank you so much... Read more
Tenant
8th Feb 2021 (4 years ago)
All the talk to get your business and then no walk from the youngsters left to manage it.... Read more
Seller
26th Jan 2021 (4 years ago)
S Hong
In particular I would like to give a big compliment to Darren Wild the Mortgage Advisor for BM. As a first time buyer he really helped us put our anxieties at ease. Darren was always very professional, friendly and very approachable. Thank you for helping us to secure a good mortgage rate. The estate agents at BM were all very friendly and patient during visits.... Read more
Buyer
18th Jan 2021 (4 years ago)
L King
From the start to the finish, Darren was incredibly helpful arranging our mortgage application. He was very detailed and dedicated and took time to make sure we understood the whole process and answer all our questions. We were very happy and would highly recommend his services.... Read more
18th Jan 2021 (4 years ago)
M Aldridge
Very professional in this estate agent! Always kept up to date. Sandra has been an absolute star though out our whole process.
Always going the extra mile to find out information.
Would definitely recommend them to anyone.
Managed to get our property though even in a lockdown.
Darren from the mortgage side is also extremely helpful!
Once again thank you Barnard Marcus!... Read more
17th Dec 2020 (4 years ago)
C Goutier
Lucy Smith and the whole team from Barnard Marcus did a phenomenal job throughout the Sale and completion of our property. The team were always polite, respectful and professional. Selling our house from Australia we were understandability nervous but Lucy was always quick to respond to our emails and get back to us on the progress. I would highly recommend this team to sell your house! They are a credit to there industry.... Read more
Seller
14th Dec 2020 (4 years ago)
D Nguyen
Very professional and prompt in following up and chasing solicitors and answering my queries. Beth was very polite, Sandra was patience and hardworking, assertive without being impolite. The only minor issue was the initial agent who started the process moved to another branch during the process without informing me.... Read more
23rd Nov 2020 (5 years ago)
M Bukhari
An incredibly professional team all round - Bethany Murphy is a great asset to the company and made the purchase process very smooth for us.... Read more
Buyer
26th Oct 2020 (5 years ago)
L Ashwin
Excellent service from Barnard Marcus - responsive and courteous during our recent Property purchase.
Highly recommend - many thanks Evan and Sandra in particular.... Read more
Buyer
24th Oct 2020 (5 years ago)
njgsd10
Barnard Marcus took over our account from another agent. The difference in service was remarkable. They kept us informed at all stages and persisted with our account through the difficulties of Covid-19. When difficulties arose in the chain of moves, Barnard Marcus people were the only ones keeping us fully informed and chasing up all parties for progress. We have been delighted with their people and services.... Read more
21st Oct 2020 (5 years ago)
M akham
My first ever renting experience in UK was through Barnard Marcus Worcester Park. I was guided through each step of the renting process. The whole team was very professional and supportive, especially, Charlie, the Letting manager. I had a very busy schedule and the team helped me in such a way that things were easy and quick. They were not only responsive but transparent. Would definitely recommend it !!... Read more
Tenant
8th Aug 2020 (5 years ago)
C YFrancis
Evan Dyer was marvellous, returned calls and emails promptly and always in a positive manner even through the COVID chaos. Many thanks Barnard Marcus Worcester Park.... Read more
7th Aug 2020 (5 years ago)
L Macaulay
We had an excellent experience, very helpful, very professional, kept us up to date on what was happening, every step of the way.
Damon was our letting agent and we highly recommend him for all his amazing, tireless work on our behalf.
He found us the perfect home to rent, we would not hesitate to use this service again in the future.... Read more
Tenant
5th Aug 2020 (5 years ago)
M McGrellis
Given the fact I was trying to buy a property during lockdown I think the team at Barnard Marcus, Worcester Park did a great job of getting the purchase across the line!
Thank you!... Read more
Buyer
29th Jul 2020 (5 years ago)
S FitzGerald
We recently purchased a house via Barnard Marcus and received excellent service. Throughout the process they were very responsive and we would have moved even sooner were it not for lockdown.... Read more
Buyer
17th Jul 2020 (5 years ago)
D Wilcox

Unbelievable unprofessional
I used BM to let my house, they sent me the AST agreement the night before move in day, they transferred funds to the wrong account and their Tennant moved into the property before paperwork was signed and funds transferred. The tenants waited outside the property for the previous tenants to leave, not allowing the check out/check in clerk to carry out their survey. The Manager of BM, Charlie didn't think this was an issue and was too busy to help sort out the situation. I raised a complaint to HQ and it took 5 months for a reply with me having to constantly remind them of the complaint. The reply/investigation concluded with an email of lies supporting the branch managers version of events with no evidence to support. I was quickly brushed off and told to contact the Property Ombudsman which I don not have the time to do. All I was seeking from my complaint was an honest response, accepting responsibility and an apology but got the opposite. There are many good Agents in Worcester Park so avoid BM and save yourself the pain.... Read more
Landlord
9th Apr 2020 (5 years ago)
S Dwyer
From start to finish it was a very easy process and working with Charlie he mad things very simple and transparent. I would highly recommend and ill have no problem using again in the future.... Read more
23rd Jan 2020 (5 years ago)
A .
Very professional team, very efficient, highly recommended.... Read more
8th Jan 2020 (5 years ago)
R Guico
Great service from property viewing until keys handover! Staff were always available to provide support and answer my queries.... Read more
3rd Nov 2019 (6 years ago)
M Khan
New Lettings Manager Charlie was wonderful. One of the best viewings I can recall in 20 years and he worked hard to ensure everything was ready in time. Trina was so quick we got answers when we had just clicked send!... Read more
29th Oct 2019 (6 years ago)
T Geddes
Barnard Marcus Worcester Park helped us through the entire rental process with professionalism and efficiency. I would highly recommend them.... Read more
Tenant
23rd Oct 2019 (6 years ago)
A Rajah
Trina Thetford at Barnard Marcus Lettings Agents in Worcester Park is an an extremely polite, efficient and courteous professional. She has provided a high quality quality of service in providing great tenants for our property on several occasions. I can highly recommend her as an excellent lettings manager to any other landlords.... Read more
Landlord
26th Jun 2019 (6 years ago)
J kim
They are so professinal! They showed their best to find a place for me and my wife. Trina who is a letting manager, she is a super woman, quick response, kindly supports. If you need a sales house or a letting property, please visit here. You will see big difference from the others.... Read more
28th May 2019 (6 years ago)
G Enzo
Viewing confirmed but estate agent never showed up not even an apology when I called. Unprofessional service won’t recommend or use again... Read more
20th Apr 2019 (6 years ago)
C Pierdut
Trina has been very helpful and has provided an excellent service, with wormth advices... Read more
11th Mar 2019 (6 years ago)
J Besagni
Very helpful and friendly staff... Read more
14th Feb 2019 (6 years ago)
H Patel
Trina has been efficient and extremely helpful. I could not have asked for a better letting agent to deal with this whole process. Trina was always prompt with her response. I felt my process went smoothly and felt more assured from the time I started communicating with Trina. Thanks Trina for all your help. I will deffo recommend my friends and family.... Read more
Landlord
22nd Jan 2019 (6 years ago)
S Roye

Absolutely shocking customer service.
The manager Trina thetford is never avalible on her phone, email or in store.
The marketing team whom share the same office. The next desk to Trina infact were unable to assist me with a simple query their response was “sorry I work in a different department.” No you work on the desk next to Trina. How can one be so oblivious for the company she works for.
I was informed by an agent that I won’t name that Trina thetford had spoken about my domestic abuse situation referring to me as a psychopath which I find very unprofessional from both parties.
They haven’t returned my security deposit.
They haven’t informed me that they’ve received the keys I returned to them. I’ve had to chase up and call around.
Shocking and ridiculous.
I wouldn’t buy or rent through this company if it was the last estate agents left. I guess we all learn from our mistakes.
Surprised how they’re still operating under such terrible management.
Also one star is very generous but I’m unable to give a 0 stars.... Read more
Tenant
23rd May 2018 (7 years ago)
D O'Shea
Had a good experience selling my home with James Ryan staying in close contact and helping me through any obstacles that arose.
Process went smoothly and i am glad I chose them.... Read more
Seller
27th Mar 2018 (7 years ago)
O J
We had the worse experience ever with Bernard Marcus in Worcester Park as a buyer and as a seller. They keep not showing up for viewing appointments, three times already, with bold lies about them leaving a voicemail or trying to call earlier.
There is also zero coordination between their team as different people from the very same office keep calling about the same thing.
They also have the least competitve price for selling a property.... Read more
Seller
24th Mar 2018 (7 years ago)
L lawrence
The lettings team at Worcester Park have been amazing! Trina has been very efficient and worked very quickly with all our requests.... Read more
Landlord
7th Mar 2018 (7 years ago)
S Botley
I put forward my interest on a property on a Monday and received the keys a week later. I dealt with Trina and Megan and found both 2 b helpful and efficient and don’t think I could have asked for a better service. Definitely would recommend them.... Read more
Tenant
5th Mar 2018 (7 years ago)
R G
Worst Experience ever. They lost my ID and other documents. I am waiting for explanation from head office that they are safe. I m wondering how Barnard Marcus recruited such a 3rd grade sales representative ( Tom Pearce) who doesn’t care customers and misbehave with us. I will take this to next level. Please avoid them.... Read more
28th Jan 2018 (7 years ago)
M Bonnin
Trina was very efficient. We saw the property on Monday and she was able to get us moved in by Thursday, amazingly fast and easy process. We can't thank her enough for going the extra mile too. Cheers! Definitely recommended!... Read more
Tenant
20th Dec 2017 (7 years ago)
S C
Trina & Megan in lettings were super helpful & efficient - thanks!!!... Read more
Landlord
29th Nov 2017 (8 years ago)
D Noble
Trina was professional and very helpful. Replied very quickly to our questions and requests. Going the extra mile to allow us additional access to the property to collect measurements and ideas. Excellent service.... Read more
11th Oct 2017 (8 years ago)
A Cagnon
So far the service with Barnard Marcus has been very good. The fees are a bit high however Trina has been great, keeping us updated of the references check progress. The process is not yet all finalised however so far we are happy with the service.... Read more
Tenant
10th Oct 2017 (8 years ago)
A Kujawa
Barnard Marcus in Worcester Park have delivered an excellent service, they are professional, found a tenant for my property in 1 day that was able to move in within a week. I would recommend them.... Read more
Landlord
28th Aug 2017 (8 years ago)
K Best
Trina, the Lettings Manager was so helpful, we originally looked at a property that we thought would be perfect for us but she was able to find us another property that was even better than we could imagine. Thank you Trina for finding us our perfect home!... Read more
Tenant
13th Aug 2017 (8 years ago)
M r
Barnard Marcus in Worcester Park have delivered an excellent service to us. Recently we bought a house and they helped us throughout the purchase process. Many thanks to Sandra, Nick, James and Emily. They are wonderful people to work with and I would recommend them confidently.... Read more
M Walker
Trina has been efficient and extremely helpful, from the first viewing of the property to moving in. She went the extra mile to get the property for me and I could not have asked for a better letting agent to deal with this whole process. I would highly recommend t their services to any prospective tenant.... Read more