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  1. Home
  2. Cound - Wandsworth
Cound - Wandsworth Logo

Cound - Wandsworth

348 Old York Road, Wandsworth, SW18 1SS
Cound Wandsworth are an estate agent in Fulham. They mainly list properties in SW18, SW15 and SW12. Over the last 6 months, they've listed 20 properties, with 7 currently on the market. Most of the properties listed have 2 bedrooms. They list properties for sale on Zoopla and Rightmove.

Opening hours

  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed
  • Sunday Closed
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Cound - Wandsworth Reviews (24)

Have you used this agent?
  1. 46% 5/5 Stars
    46%
  2. 4% 4/5 Stars
    4%
  3. 0% 3/5 Stars
    0%
  4. 0% 2/5 Stars
    0%
  5. 50% 1/5 Stars
    50%
All (24)
Seller (0)
Buyer (1)
Landlord (4)
Tenant (11)
General (8)

J Ross

1/5 Stars
WARNING DO NOT USE COUND Wandsworth. We have been on both ends of them renting on our behalf where they could not rent out the Tonsleys cottage at market rate in the busiest rental market ever in London. They are never around to take calls and the office is mostly closed. We did some test calls and they were never returned. We've also had the unfortunate circumstance of being lied to throughout closing a tenancy which has cost us thousands of pounds as we tried to buy a family home with a new born. They can not be trusted so if your a tenant avoid at all costs. BE WARNED!... Read more
27th Feb 2024 (11 mo. ago)

M Brooks

1/5 Stars
Don’t expect a response from your enquiry!... Read more
30th Jan 2024 (1 year ago)

J Williams

1/5 Stars
As a landlord we used cound to let our property, they are slow to pass on rent to us and very slow to reply to emails, even though we are trying to dismiss them, but they keep telling tenant to pay rent through them for the tenants own security ??!! Last month the rent wasn't paid as their accounts were frozen due to fraudulent activity(allegedly). We are not using Cound to manage property they just collect rent and take their cut. Avoid if you are thinking of of letting through them... Read more
Landlord
4th Jan 2024 (1 year ago)

L C

1/5 Stars
terrible... Read more
14th Apr 2023 (1 year ago)

Z Maxwell

1/5 Stars
Avoid at all costs. Dishonest cowboys... Read more
14th Apr 2023 (1 year ago)

J Max

1/5 Stars
A terrible agents who have acted dishonestly from the beginning of the process..... The flat I was due to move into has cladding work for the next 24 months. During which I will have my windows covered (No natural light) and unable to use my balcony. At no point was I made aware of this and now they have said I can pay them £900 to replace myself on the contract. But they have to find a new tenant first. Until which time I am liable for rent.. I haven't even collected the keys. AVOID AT ALL COSTS!... Read more
Tenant
14th Apr 2023 (1 year ago)

J schultz

5/5 Stars
Deborah and Tanya provided us with excellent service and professionalism. Highly recommend Cound... Read more
17th Nov 2022 (2 years ago)

J Pritchard

5/5 Stars
First I want to say that I finally have a home! If I had met Deborah earlier, I am sure it would have prevented the months of stress I had within my property search. From start to finish both Deborah and Tanya have been providing so much support and reassurance. The current market is truly awful for renters, but she assured me that something positive will come. She took my best interests at heart and build a relationship with myself which has resulted in the success of finding my perfect space. Even post the viewing, she was on board to help me out as much as possible with both friendly and professional advice going above and beyond to ensure the happiness of both myself and the Landlord. Thank you for the help it has been a blessing to meet you.... Read more
Tenant
13th Oct 2022 (2 years ago)

S Booker

5/5 Stars
We've recently moved into a property managed by COUND and could not have had a better experience. Deborah from COUND showed us around the property at the viewing and answered any and all the questions we had. The offer process and contract signing was straight forward and the team at COUND were always responsive to any questions we had. Since moving into the property which was cleaned/redecorated to an exemplary standard, we've also had immediate and helpful responses from Deborah and her team. Very professional and affable service from the team overall, helping us to feel very comfortable in the property. Highly recommend if you're looking for responsive and proactive letting agents. Sam... Read more
Tenant
7th Oct 2022 (2 years ago)

T Bohane

5/5 Stars
Deborah and Tanya were fantastic to work with and ensured we had a smooth and easy transition into our new house. They went above and beyond to help us and we couldn't recommend them enough!... Read more
5th Oct 2022 (2 years ago)

H shields

5/5 Stars
I’ve had an amazing experience with Cound so far especially with our letting agent Deborah who was able to help me out within 20/30 mins after I had locked myself out. I was certain I would have had to pay for a locksmith as it was on a bank holiday Monday but Deborah was happy and willing to help!... Read more
Landlord
4th Oct 2022 (2 years ago)

J WW

1/5 Stars
As a tenant, once you paid holding deposit, the communication has been so slow and I feel being ignored all the time. We have passed our reference check several weeks ago, and I kept asking when will we get the contract signed. It’s so frustrating that you having a full time job and still have to chase them again and again - but not getting any responses. The experience has gone down the hill.... Read more
Tenant
6th Aug 2019 (5 years ago)

D Porter

5/5 Stars
Sadly forgot the name of the lady with blonde hair who tool me for viewings in her audio but had a fantastic attitude and knew her stuff and was able to answer and ll my questions which was refreshing and a relief and showed as professional. Can honestly recommend this place.... Read more
16th Jan 2019 (6 years ago)

B Donovan

1/5 Stars
Kept bringing people round for viewings without asking permission. Would not recommend Cound at all.... Read more
Tenant
4th Mar 2018 (6 years ago)

B B

5/5 Stars
I've been lucky enough to be a tenant of a property managed by Cound (for 8 consecutive years in one property so prospective landlords read on!!.) and to have bought through them also - so if you're thinking of buying go straight to the bottom of the review :) TENANTS/LANDLORDS READ HERE! The lettings part first - Cound were enormously helpful, quick to respond and resolve problems for us. I've got to say I read the last review and was shocked, and my experience doesn't relate to that at all. I know our landlord was happy too because he enjoyed a consecutive 8 year let - and you cant do that without happy tenants. Its really important to say Cound were always reasonable and fair, which is obviously the most important aspect no matter which side of the tenant/landlord fence you sit! I'll genuinely miss the interaction with the lettings team because they dealt with things well and with such good humour (...round of applause and screams from the fans for Shirley who became something of a legend in our house!). Couldn't recommend the team enough. BUYERS READ HERE! Firstly, if you're looking at Cound you've got the first bit right - they've been in the area longer than anyone, so they know the market and all of the houses better than anyone in the area. I found their knowledge to be second to none - there was a noticeable difference between their experience in Wandsworth Town and the other agents I dealt with. As for the process, I will openly admit that I was not the easiest buyer - but they kept things on track with charm in the face of my (work-related) delays. The nicest touch though was the amazing Deborah who stayed on after work one day to talk to me about the market and answer my concerns - I really appreciated that, its nice to feel you're not on a conveyor belt which is the feeling other agencies have left me with! A great bunch of people to deal with, cheery, experienced and they get the job done. So I hope you have as good experiences as I did with them. I'm looking forward to working with them again in the future - Owning a place in Wandsworth Town now I wouldn't dream of working with anyone else - easily the market leaders in the area.... Read more
Tenant
22nd Aug 2017 (7 years ago)

N Jetha

1/5 Stars
As a tenant we had a terrible experience with Cound. They only replied to extremely urgent emails after several days, they were rude to speak to on the phone, and generally very unhelpful. Would absolutely avoid.... Read more
Tenant
12th Aug 2017 (7 years ago)

M Hansen

1/5 Stars
Cound is by far the most dishonest agency I have ever come across. If you are renting through them, make sure they don't also have the landlord of your flat on their books (clearly without being open about this) and simultaneously try to sell the flat you've just moved into and think you will be living in long-term, having just bought furniture specifically for the flat. You then get kicked out 6 months into the tenancy when the "investment buyer" they lied to you about wants to move into their newly acquired flat. Massive loss of money and energy for me.... Read more
Tenant
6th Aug 2017 (7 years ago)

A Loubser

5/5 Stars
I have been renting my flat through Cound and cannot rate them highly enough. They have been able to do what 4 other agencies were unable to do in terms of excellent service delivery. They do exactly what they undertake to do. They are very responsive to queries and deal with issues promptly. I have no hesitation in recommending them.... Read more
Landlord
2nd Feb 2017 (8 years ago)

G Day

4/5 Stars
I've been letting my property in London through Cound for the last 12 months and have been happy with the service they've provided. They found great tenants for us and all queries have been dealt with efficiently.... Read more
Landlord
15th Dec 2016 (8 years ago)

S Galaev

5/5 Stars
Very smooth experience, Bills, keys, council tax, maintenance , location , commuting - everything was explained and helped with. Highly recommend.... Read more
5th Sep 2016 (8 years ago)

L Tsyrenzhapova

5/5 Stars
Syreeta has provided us with exceptional customer service and has really helped us find the right place to rent. The whole process was quick, hassle-free, and smooth. The new apartment is just what we were looking for and we've had a great experience with the agency.... Read more
Tenant
4th Sep 2016 (8 years ago)

S Harper

5/5 Stars
Deborah, Lucy and Rachel have excellent knowledge and expertise. Their attention to detail and care made the whole experience as exciting as buying a new home should be. I am loving my new home and would thoroughly recommend Cound Estate Agents and will be using them to sell my home if I ever move on.... Read more
Buyer
30th Jul 2016 (8 years ago)

T Mytton

1/5 Stars
Do NOT use this lettings agency. I have used a number of lettings companies over the last few years but I have never experience anything like what I experience with Cound. The agent that we were allocated was possibly the most condescending individual I have ever met, which is extraordinary when we are practically paying her wage through extortionate agency fees. Whilst moving out, I had to seek legal advice as she did not even know her own contract and was trying to force me to allow the new tenant(who I had never met) to pay me my deposit once I had left and when I questioned this, the response was "you are just going to have to trust them to pay it back to you". I have never known anything like it except for pure laziness and incompetence. It was only after I received legal advice and pointed out in the contract that this is not the procedure that is followed that she then accepted to pay my deposit back. How this company can be allowed to attempt to completely disregard the legal processes of deposit repayment I do not know and this is one of the reasons why the DPS was brought in. It was a real battle to get my deposit back and I had a number of emails go unanswered and also phone calls ignored/passed off. It was only when I threatened to put in a notice of dispute that they repaid me MY money. If you do have the misfortune of going through this agency, make sure you have read up on what legal rights you have surrounding: Deposit and certificate, moving out and the use of the DPS as they will try and catch you out, just to limit their workload, responsibility after having picked up their commission. Lettings/estate agents do not have a good reputation but these are by far the worst I have ever encountered and I really hope I have never have to experience people like this again. Absolutely shocking.... Read more
Tenant
10th Aug 2015 (9 years ago)

A User

1/5 Stars
Avoid Counds if possible, they are very useless. We had the unfortunate experience of dealing with Counds thrust upon us by the ignorant decision of our landlord as he had chosen Counds to deal with the tenancy. We had to chase them up about everything, things that were agreed upon weren’t completed, emails were ignored (sometimes for days). I could go on and on but feel that I would work myself up into a state and probably break my keyboard so I won’t. It was a very unpleasant experience to say the least; I have rarely dealt with such incompetence from a so called professional company.... Read more
Tenant
7th Mar 2012 (12 years ago)
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