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  1. Home
  2. Cousins Estate Agents
Cousins Estate Agents Logo

Cousins Estate Agents

Opens tomorrow at 9:00am
754 Oldham road, M35 9FE
Cousins Estate Agency provide a bespoke service tailored to you and your home, combining comprehensive local knowledge and an outstanding commitment to our clients. We take the finest aspects of a traditional agency and combine the impact of the latest technology and online services. Our two branches, located in Failsworth and Lees, Oldham, provide the perfect base to cover Oldham, Failsworth, Newton Heath, New Moston, Saddleworth and surrounding areas. The firm has gained an enviable reputation for selling, letting and managing a wide variety of interesting and beautiful homes, and we have a large portfolio of homes available from apartments and terraced houses to large town and country houses and small private estates. With our burgeoning Commercial wing we offer a truly comprehensive property service, in the sale and letting of retail locations, offices and industrial units. We firmly believe our success has been founded on three very simple things; superb marketing and presentation alongside extensive advertising, a true dedication to providing all our customers with the highest standard of service in all possible respects and our honest, no nonsense approach to property advice, given by a team of experienced, mature and committed professionals. This unique combination of Sales, Lettings, Management & Commercial services gives us a unique vantage point over the entire Manchester property market, so you can be confident you are being guided by those in the know. As an independent, family business we ensure that every client feels at ease and we treat your big decisions like they’re our own, helping you navigate the complexities of buying or selling or sorting out a tenancy. We work tirelessly for our customers, never forgetting who we are working for. We take pride in our professional approach and exceptional service and our business thrives off repeat clients and recommendations.

Opening hours

  • Monday 9:00am - 5:00pm
  • Tuesday 9:00am - 5:00pm
  • Wednesday 9:00am - 5:00pm
  • Thursday 9:00am - 5:00pm
  • Friday 9:00am - 5:00pm
  • Saturday Closed
  • Sunday 11:00am - 4:00pm
View all details

Cousins Estate Agents Reviews (135)

Have you used this agent?
  1. 83% 5/5 Stars
    83%
  2. 1% 4/5 Stars
    1%
  3. 1% 3/5 Stars
    1%
  4. 3% 2/5 Stars
    3%
  5. 12% 1/5 Stars
    12%
All (135)
Seller (35)
Buyer (17)
Landlord (10)
Tenant (18)
General (55)

Jim

5/5 Stars
Wow really good !... Read more
17th Oct 2024 (8 mo. ago)

R ert

1/5 Stars
We contacted cousin to view a local property of interest. We arranged a viewing and respectfully completed the application form. We submitted the form and diligently followed up with phone calls and messages every other day for updates. We were informed that the application had been forwarded to the landlord, and we patiently awaited his decision for confirmation. Unfortunately, two weeks later, we were notified of an error on the form which was just an Excuse. We promptly rectified the error by refilling and resubmitting the form. Regrettably, we learned the following day that the property had been rented out. If you did not just say we will update you with an update and told us of the said error this could have been corrected 2 weeks ago to stand a chance in getting the property thanks again... Read more
6th Sep 2024 (9 mo. ago)

J Millwood

5/5 Stars
have recently rented my first property through cousins, wanted to give credit to our agent Jessica who has been very patient and helpful- due to never renting before i have had to email her a lot with a lot of questions and she has been very helpful and patient the whole time with very informative and quick response so thank you Jessica... Read more
Tenant
5th Sep 2024 (9 mo. ago)

J B.E.M

5/5 Stars
Currently selling my house through Cousins Estate at Failsworth Excellent customer service , Georgina keeps me updated following viewings etc Highly recommend them to you if you are thinking of selling... Read more
Seller
27th Aug 2024 (9 mo. ago)

D Prescott

5/5 Stars
We decided to use Cousins to sell our home as when we bought it 21 years ago it was through them and everything was easy and hassle free. Sarah came to value the house and she is lovely and proffesional, she went through everything with us step by step and managed to sell our house in 1 day. With a hopefully quick turn around for completion.(Amazing )nothing is too much trouble for her. She is an assett to the company ,Thank you... Read more
Seller
19th Aug 2024 (9 mo. ago)

C Cassidy

1/5 Stars
Had a viewing booked which i travelled all the way from London to view. got a cancellation email 2 hours prior - not even a phone call when it was clear how far i was travelling. update- Called me today (Sunday) asking me to remove the review. I advised my review is to help others when coming from long distance to be wary as i want to avoid such an inconvenience happening to them and he still asked if I could remove the comment as it hurts the business and went into a story about what it will do to them with 0 sympathy of the time and money wasted on this. I told them i had a confirmation email on the Monday and a reminder on the Thursday had a 4 hour journey up on the Friday and got an email 2 hours prior they didn't even have the care for their customers to call. Never had this before with an estate agent.... Read more
4th Aug 2024 (10 mo. ago)

Anonymous Homeseller

5/5 Stars
there were issues with the seller and they soughed it all out for me as well keeping me informed... Read more
Seller
19th Jul 2024 (10 mo. ago)

F Martins

5/5 Stars
Myself and my partner have recently put one of our homes up for rent and decided to go through Cousins. From start to finish, staff have been incredibly helpful, managed viewings exceptionally well and maintained excellent customer service. Jessica Smith has supported us through this process and cannot express how supportive she has been- she really is an asset to Cousins!... Read more
Landlord
7th Jul 2024 (11 mo. ago)

Anonymous Homeseller

5/5 Stars
Geargina.has been a star .very efficient..she is a asset to your company....thank you .cousins are a good company...... Read more
Seller
29th Apr 2024 (1 year ago)

Anonymous Homeseller

5/5 Stars
Great agents... Read more
Seller
26th Apr 2024 (1 year ago)

Etchiee

1/5 Stars
I rent a property which is “managed” by Cousins and they are absolutely useless at doing anything. I reported a curtain pole fell down over a month ago (that they put up) and still waiting for it to be fixed. I have no privacy in my own home since having a bus stop outside my house, I have people looking into my lounge all evening up to 12am. Got an emergency? Good luck with that. There is no emergency contact number. Instead you have to fill out an online form and even when selecting that it is an emergency (I had a burst pipe that was literally flooding my house) no one came till the next day leaving me to sort and fund my own resolution and nothing even as a call from them to make sure everything is okay.... Read more
Tenant
16th Apr 2024 (1 year ago)

R Gauld

5/5 Stars
Hi, I could not recommend Cousins highly enough. I have recently decided to rent my house out through Cousins and having never done this before, Cousins were incredibly informative, supportive and trustworthy during this process. Cousins have been reliable and helped find the perfect Tennant for my home. I'd like to especially mention Miss Jessica Smith who has managed this for me and been truly outstanding and devoted throughout this ????????????... Read more
Landlord
10th Jan 2024 (1 year ago)

D Dunn

5/5 Stars
I used Cousins to sell my flat. What a great decision that was. The team are fantastic and very professional. Extra special thanks to Sharon, she is truly amazing. The process was far from straightforward & Sharon was with me all the way. Keeping me informed and updated as things changed, going above and beyond on numerous occasions to make sure things went smoothly.... Read more
Seller
15th Sep 2023 (1 year ago)

K Bailey

5/5 Stars
A quick and easy move through a great estate agency company. Me and my daughter was supported by Jessica and the rest of her team. Highly recommend, thank you!... Read more
31st Aug 2023 (1 year ago)

H Johnson

5/5 Stars
I have worked with cousins for a few years now to help with my rental properties. They always provide great service. Special mention particularly goes to Sarah who always goes above and beyond to make sure she finds the right tenants for the properties and is always at the end of the phone for support and advice when I need it.... Read more
Landlord
31st Aug 2023 (1 year ago)

P Bougen

5/5 Stars
I highly recommend Cousins Estate Agents to anyone who’s looking for a professional and courteous experience when contemplating relocating. Lovely people, sensible advice and easy to talk to. Anyone thinking of relocating should make Cousins their first choice to contact or visit, as I did! I couldn’t have made a better choice.... Read more
30th Aug 2023 (1 year ago)

Anonymous Homeseller

4/5 Stars
Although they didnt get us a buyer , we have take it off the market for personal reasons , we would recommend them , they are very approachable especially Sharon... Read more
Seller
24th Aug 2023 (1 year ago)

N Berry

1/5 Stars
Terrible estate agents with even worse attitude when you make them aware of unprofessionalism. Don’t update people on properties that have been filled when they know full well someone has moved in. Lie when you call them. Don’t bother.... Read more
Tenant
14th Aug 2023 (1 year ago)

P Eck

5/5 Stars
The team at Cousins are absolutely amazing and were so, right from start to finish. Their friendly, professional attitude and the way they handled various situations was very reassuring and they are certainly a credit to their industry. Special thanks to Sharon who was a constant support throughout and a guiding hand, again a true professional and a genuine lovely person on top of that. Can't go without giving the main man a mention, Blake kicked it all off in fine style and was always there when needed, nothing was too much trouble. Thank you all again so much, whoever is looking for the right company to look after your needs, you certainly won't go wrong with Cousins Estate Agents.... Read more
11th Jul 2023 (1 year ago)

J O'Brien

5/5 Stars
Sharon was a great help during the buying process, as was everyone else I spoke to at Cousins. Highly recommended... Read more
Buyer
27th Jun 2023 (1 year ago)

A Taylor

5/5 Stars
From valuation through to completion of sale Cousins were absolutely amazing every step of the way. Sarah clearly explained all the details during the initial valuation and prepared us for what to expect. All viewings were organised well in advance and done by Sharon. Sharon is an absolute legend and so easy to speak to and deal with. Always there when we needed her and kept us informed of every detail no matter how small. Her skills liaising with the buyers and solicitors was amazing. And sent numerous emails of info to us and always rang to keep communication to see the process through. Even rang after completion day to see how the move had gone. A truly genuine lovely lady. If you’re looking to sell your home then can’t recommend Cousins enough. Thanks again Sharon and Sarah and staff.... Read more
Seller
7th Jun 2023 (2 years ago)

Alcogod

2/5 Stars
"At cousins we're not just a 9-5 business" their hold music states, yet their hours are literally 9-5. You will get used to hearing that quote though as they hardly ever pick up the phone when it rings, they never return calls and don't send emails when theyre supposed to. Also, what kind of a client based business is closed Saturdays? The 1 day the majority of clients can actually be there in person, and these guys go "Na, not interested".... Read more
29th May 2023 (2 years ago)

L Talung

5/5 Stars
Great service - particularly from Sharon. We have had quite a few issues with getting our sale completed - none of which were due to Cousins. At all points Cousins remained professional - and persistent - liaising with the buyer and solicitors. Always readily available when needed. I would happily recommend, and use Cousins' services in the future - DC.... Read more
Seller
24th May 2023 (2 years ago)

brvlogs

1/5 Stars
Ignorant and very rude people, several times they hang up the phone on you, they are not flexible with schedules, I definitely do not recommend this agency... it doesn't even seem that you are a customer and pay for the services!!!... Read more
23rd May 2023 (2 years ago)

C Edmond

5/5 Stars
Wow, what can i say. What an amazing service from the estate agents Cousins in Failsworth. Sarah came to view our property and put our minds at ease with how much we could put it on the market for, she also reassured us of their cost to sell, an all in one package which suited us. Knowing the upfront cost very was reassuring. Sharon Prestwood then took over and things moved very fast, we sold the house within 12 days, Sharon kept us informed every step of the way, with emails and phone calls, always followed up on questions or queries, always very informative and knows the business extremely well. 5 stars all the way. thank you.... Read more
Seller
13th Mar 2023 (2 years ago)

M Poole

5/5 Stars
Great service and friendly team I've used them before and just had Blake round for a valuation.Very professional all round. I'd like to update this review with some praise for the company in general and Sharon in particular. The sale took quite a bit longer than it should , but the team at Cousins and especially Sharon were fantastic, professional, and definitely working for us as the vendors. She gave sound advice and worked really hard to get it done.... Read more
Seller
11th Mar 2023 (2 years ago)

L Simione

5/5 Stars
We recently sold our house through Cousins. Right from the start the staff were very friendly and helpful. Sharon was amazing she kept us informed throughout and we never felt anything was too much trouble. Emails and phone calls were always responded to quickly. I can’t recommend Cousins enough, everyone needs a “Sharon” when moving house!!!... Read more
Seller
17th Feb 2023 (2 years ago)

K Vizitiu

5/5 Stars
We was looking for our first home after just getting married and was struggling to find 'the one' that gave us that warm home feeling. I saw this property on right move and knew we had to book a viewing. I called Cousins and spoke with Sharon who was so warm and friendly. Sharon told us how beautiful this property was and the pictures didn't do it justice. As soon as we saw it we knew she wasn't wrong. She called me the next day to ask how it went and we put an offer in straight away. She came straight back to me and told me it was accepted! Since then she has been great with communication and helping us navigate our way through, we had our own solicitor and mortgage advisor but Sharon was still there to answer any questions and help us with the process. When we went to pick up the keys Sharon knew who we were straight away and was so friendly! I couldn't recommend her or the business enough as they really were so helpful. Now we're in and we couldn't be happier and it was all made easier because of the great service she provided.... Read more
Buyer
4th Feb 2023 (2 years ago)

R R

5/5 Stars
I have just completed on a property purchase from Cousins. From my first viewing, to my offer right up to completion, Sharon and Natalie were super supportive and helpful. If i needed them for anything (even small things) they were there to help, they were super responsive to emails and calls. When stuck during the conveyancing process they actively tried to help move the sale along. I would highly recommend using Cousins to sell or to purchase, thank you ladies for your help and support!... Read more
Buyer
31st Aug 2022 (2 years ago)

C Randall

5/5 Stars
Sharon sold my house really quickly and kept us up to date throughout the whole process. We're really thankful to her and the team.... Read more
Seller
30th Aug 2022 (2 years ago)

C John-Baptiste

5/5 Stars
Sarah Bradbury was amazing. As soon as I decided to sell my property she had an offer on the table the following day. Natalie was great she kept me updated on the process of the sale, followed up on solicitors and everything went through smoothly. Thank you.... Read more
Seller
17th Aug 2022 (2 years ago)

Anonymous Homeseller

5/5 Stars
Excellent service, very simple and our first offer within 24 hours ... Read more
Seller
26th Jul 2022 (2 years ago)

L Munton

5/5 Stars
Cousins sold our property within a week . Throughout the selling process we were kept well informed and had regular updates from Natalie . They were very professional and nothing was too much trouble which helped us get through the Sale of our property. To Sharon , Sarah ,Sean and Natalie A big Thank you to all of you keep up the good work . We would highly recommend Cousins to anybody wanting to sell there property.... Read more
13th Jul 2022 (2 years ago)

B Thornton

5/5 Stars
Thank you to Sharon and Natalie for their great help and efficiency selling my dads house. Sharon worked very closely with myself and always had honest and very helpful advice which enabled us to have a very positive outcome. Would highly recommend Sharon and the team. Thank you ????... Read more
12th Jul 2022 (2 years ago)

J Harrison

5/5 Stars
Sharon and the team at Cousins couldn’t be more helpful and professional if they tried. Selling our house was seamless and hassle-free thanks to Sharon’s attentive and efficient way of working with us and the vendor. ????... Read more
1st Jul 2022 (2 years ago)

J Storey

5/5 Stars
Excellent service as always from from Sarah , her rental knowledge is exceptional, Dave Storey properties... Read more
26th Jun 2022 (2 years ago)

L Callaghan

5/5 Stars
Cousins sold my house within a week of appointing them after it had been on the market for six months with another agency. Sharon and Natalie kept in regular contact throughout the process, were happy to provide help and advice with my many questions and ensured a quick and smooth completion of the sale. I can't thank them enough for the help and support they provided during a really stressful time- switching to them was the best decision i made, thank you :-)... Read more
20th Jun 2022 (2 years ago)

R Holden

5/5 Stars
Sharon was brilliant throughout the whole process. Kept me updated and always had open and honest straightforward conversations which was greatly appreciated. Natalie also kept me updated when the legal work was going on and kept asking the solicitors for updates which was great. Thanks both!... Read more
31st May 2022 (3 years ago)

S Taylor

1/5 Stars
Awful.... Read more
17th Mar 2022 (3 years ago)

Y Martin

5/5 Stars
Sharon greenwood was absolutely the best! She helped me every step of the way and went above and beyond so I even invited her for a coffee when I got in the house! Cheers Shaz x... Read more
Buyer
4th Mar 2022 (3 years ago)

D Hibbert

5/5 Stars
Dealt with Sarah here and she was always so helpful. Fantastic service and easy to deal with... Read more
19th Feb 2022 (3 years ago)

M Rehman

1/5 Stars
Cousins Oldham worst company ever I have seen ,booked 2 times for the valuation and on the day off appointment they cancel the appointment.they made way down the market valuation.they don’t have any experience in valuation .you will be loosing thousand of pounds if they value your property.really poor service... Read more
Seller
26th Nov 2021 (3 years ago)

C Cupitt

5/5 Stars
Great service when buying our property very helpful and friendly and always helps with any enquiries special thanks to Sharon who was our advisor she was always quick to help thanks... Read more
Buyer
8th Nov 2021 (3 years ago)

M N

5/5 Stars
We have worked with cousins for a while and we have been very impressed with their fantastic service!! sarah deals with things in a fast manner and makes sure its all sorted A-Z... Read more
Landlord
25th Oct 2021 (3 years ago)

G williams

5/5 Stars
Very helpful, the best team! Very thankful for everything they done for me... Read more
21st Oct 2021 (3 years ago)

R Falcon

5/5 Stars
Good communication at all times from Sharon. Always available & returned calls quickly .Buyers were found quickly .Can highly recommend.The photos taken of our home were stunning!... Read more
Seller
18th Oct 2021 (3 years ago)

A Carroll

1/5 Stars
poor communication . they r very avoidant . do not fix things ever in there rented properties .... Read more
Tenant
15th Oct 2021 (3 years ago)

B Belegrinis

5/5 Stars
Sharon helped us purchase our first home in July and was honestly a pleasure to work with. She was responsive and helped us navigate the entire purchase process. Would highly recommend Sharon if you are buying/selling a home as she will work hard for you to secure the sale!... Read more
Buyer
16th Sep 2021 (3 years ago)

K Dignan

5/5 Stars
What can I say, The team at Cousins made the selling of my house and moving to our new one so much easier and smoother than I thought. ASK for Sharon, what an amazing lady....what a POWERHOUSE!! If its there to be done or info has to be found, Sharon will do and with the best sense of humour. Could not recommend Cousins (mostly Sharon ????) highly enough, oh and Elvis says thankyou too ????... Read more
Seller
12th Sep 2021 (3 years ago)

M Campbell

5/5 Stars
Sharon was outstanding. Went above and beyond for myself and partner. Sharon guided us through our first purchase, kept us updated throughout and can't recommend highly enough for everything she did for us. We're now in our house after what should've been the most stressful time of our life, Sharon took everything into account and made us feel at ease. Thanks again. Mark & Katie.... Read more
Buyer
30th Jul 2021 (3 years ago)

R Ak

5/5 Stars
Could not recommended them enough. Fantastic from start to finish, always available to offer advice and support. Professional, down to earth and reliable. I'll miss talking to Sharon. Thanks for everything... Read more
29th Jul 2021 (3 years ago)

A Reich

5/5 Stars
The best Estate Agents I have ever dealt with. There was no pressure and stress from Cousins Estate Agents. Natalie dealt with everything in a most professional manner. Everything went smooth from beginning to the end. We were kept updated all the way through, they did a wonderful job.... Read more
12th Jul 2021 (3 years ago)

Anonymous Homeseller

1/5 Stars
Definitely glad to have left this agency, and regretful to have wasted 8 months with them. They are unprofessional, specifically one agent called Sharon. She’s rude, has no manners and no communication skills when it comes to knowing how to speak to the seller. She was consistently biased towards the buyer and kept pushing and rushing us to go ahead with the buyers terms and conditions, which were to exchange first and then have valuation etc. She kept getting herself involved with the contract and other matters out her job description. Many noticed that her behaviour was not acceptable and oddly she was in favour of the buyer. It’s been a very strange experience with them. I definitely will never go back to them and will ensure I let others know of this too so they also don’t have to experience something like this. They kept our property under sold for 8 months to someone who hadn’t even proven to have a mortgage. Usually you prove your mortgage offer then place an offer. Wasted our time and weren’t even apologetic or helpful. Awful experience, never again. If I could give them zero stars I would. Sale did not complete, box for date won’t work so I’ve just selected yes, but really did not complete. When the buyer changed his terms and conditions last minute, the sale didn’t go through. Obviously this didn’t make them happy, so they removed our property from the market advising us to go to an agency local to us. As if these 8 months we weren’t local, how come suddenly we’re being advised this. We were going to remove our property from their market anyway, but that’s no way to treat a customer. Really unprofessional. Don’t waste your time with this agency.... Read more
Seller
4th Jul 2021 (3 years ago)

Daniel

5/5 Stars
We’ve just bought our first house through Cousins and have dealt with Sharon throughout. She was so helpful and professional and we can’t thank her enough for everything she did for us.... Read more
Buyer
27th Jun 2021 (3 years ago)

L Spencer

4/5 Stars
Friendly professional service received here.... Read more
22nd May 2021 (4 years ago)

M Rahman

3/5 Stars
Average service received... Read more
17th May 2021 (4 years ago)

D Sheridan

5/5 Stars
Special mention to Matthew for making my first experience moving properties run as smoothly as possible. i had no clue about moving out and he helped guide me successfully and now i am out on my own. Thanks guys!... Read more
Tenant
21st Apr 2021 (4 years ago)

S Moran

5/5 Stars
Fantastic easate agents a big thank you for helping me find my new beautiful home your staff are so professional and so nice and helpful 10/10 on there customer service... Read more
20th Apr 2021 (4 years ago)

A Bill

5/5 Stars
Selling my house with Cousins was a great experience, I'd highly recommend then to anyone looking to sell... Read more
Seller
31st Mar 2021 (4 years ago)

R Johnson

5/5 Stars
I cannot praise Sarah and Sharon from the company enough. From making our first telephone call to enquire about placing our house on the market to the handing over of the keys on completion day they did everything that was possible to ensure the sale was completed in a timely fashion Sharon took a personal interest to ensure we were kept informed of everything that was happening. All this was done during difficult times and her positive outlook and confidence really helped us achieve a realistic price for our property. Amazing service from start to finish.... Read more
Seller
27th Mar 2021 (4 years ago)

C Courtney

5/5 Stars
Excellent estate agents. Sharon Prestwood was really helpful in more ways than one, she kept on top of things and kept us well informed. Even on the day of completion she phoned us a couple of times. If your looking for an estate agent we would definitely recommend Cousin's. The photos were excellent, really made the property look great and the valuation was good too. Thank you all soo much for selling our property.... Read more
Seller
12th Mar 2021 (4 years ago)

S Mcdermott

5/5 Stars
Sharon was "on it" throughout the buying process.... Read more
Buyer
11th Mar 2021 (4 years ago)

E Quinn

5/5 Stars
I am so impressed and pleased with the service I have recieved through cousins. Me and my partner have recently let a house through themselves and have recieved nothing but support throughout. Sarah and Theresa have been amazing. They have been there to answer any questions quickly and effectively and are so friendly and approachable. I have never recieved such amazing treatment through renting and am 100% happy with how things have been dealt with. Thank you all so much x... Read more
Landlord
18th Feb 2021 (4 years ago)

C Roberts

5/5 Stars
Sharon and Natalie were fantastic there support and customer service was outstanding. Thank you I will definitely use cousins estate agents again ??... Read more
11th Feb 2021 (4 years ago)

A zahid

1/5 Stars
Worst, non professionl, wasting time and money estate agent ever, strongly not recommended for rent.... Read more
Tenant
31st Jan 2021 (4 years ago)

Paul

5/5 Stars
First time I've used an estate agent, I had various recommendations from using online agents to high street companies. I was recommended Cousins from a neighbour who had recently used their services. Aron carried out my valuation which was professional and answered my questions. Sharon assisted me further with being a first time vendor, answered all my questions putting my mind at ease with explaining the selling and negotiating process while my house was on the market. My house was sold very quickly. I would definitely recommend Cousins Estate Agents Thank you.... Read more
Seller
24th Jan 2021 (4 years ago)

A Gold

5/5 Stars
It’s early days in my relationship with cousins. Sarah has been really responsive and given a really professional letting service. Thank you!... Read more
Landlord
24th Jan 2021 (4 years ago)

I Wardlaw

5/5 Stars
Can't thank Sharon, from Cousins, enough for all the hard work and effort she put in to secure and complete the sale of my mums house. It was a drawn out affair due to legal reasons but nevertheless Sharon stuck with it and made sure it went through as efficiently as it could. Communication was excellent as were response times in dealing with any issues. I'm really glad we chose Cousins and would genuinely recommend them to anyone wishing to sell a house.... Read more
Seller
7th Jan 2021 (4 years ago)

I hodgkiss

5/5 Stars
Very good service, the transaction went very smoothly and a special thanks to Sharon who was very helpful.... Read more
19th Dec 2020 (4 years ago)

H Thomas

5/5 Stars
Very professional and responsive. Everytime I had a query or question they worked to help. Sharon is an absolute asset to the business and the other staff are also very helpful and friendly at all times. I would strongly recommend this firm.... Read more
17th Dec 2020 (4 years ago)

P Johnson

5/5 Stars
Didn’t actually rent in the end because the property was snapped up but the lettings staff was so polite and helpful. I’m still looking so keep me updated please Teresa & Sarah... Read more
22nd Nov 2020 (4 years ago)

A Price

5/5 Stars
We chose Cousins because they were enthusiastic, very knowledgeable and gave us advice and guidance on how best to stage our home. They explained the process to us and offered a fair price which we felt was true value for money. We had spoken with other local agents that were more expensive and who valued our home at much less than Cousins. Cousins achieved a sale price that was far more that the other agent had even suggested we market the property for. The service is friendly and efficient and we are grateful for the support from all the staff, in particular Sharon and Natalie. Thank you - From Amy, Geoff and Luke... Read more
Seller
17th Nov 2020 (4 years ago)

B Hurst

5/5 Stars
Highly Recommended!! The maintenance works that you carried out for our client Denise Mendal was brilliant. Looking forward to carrying on our working relationship. Thanks again.... Read more
Landlord
11th Nov 2020 (4 years ago)

J Gold

5/5 Stars
Great service from Aron and Blake as always. Thank you for all your hard work and look forward to working with you in the future. Kind regards, The Bentley Hurst team... Read more
10th Nov 2020 (4 years ago)

T Barnes

5/5 Stars
I had Sharon Prestwood to help me, its been a long 8 months but she has stood by me all the way. I would recommend her to anyone.... Read more
29th Oct 2020 (4 years ago)

G Yates

5/5 Stars
We have just sold our house with cousins, I would definitely recommend them. It was my first time selling a house but they made it easy from start to finish and always willing to help.... Read more
Seller
29th Oct 2020 (4 years ago)

C Goodman

5/5 Stars
My experience with the staff at cousins, Moishe and Sarah especially has been exceptional. Both whom went beyond expectations and helped me secure a new home for myself and daughter after struggling to find a place.... Read more
13th Oct 2020 (4 years ago)

A Oram

5/5 Stars
I rented a property for 12 months from Cousins and cannot praise them enough for the service received before, during and after my tenancy ended. I would have stayed longer at the property, however circumstances changed and required to move out of the area. Whenever I needed to contact Cousins, I was met with friendly and caring staff. Whenever they needed to contact me, the same. I've rented loads of properties from several estate agents over the last 15 years. Cousins are the first that I have ever had a positive experience with. I'm so pleased to have had the pleasure of dealing with them. They're a family run business for (I think) decades now. In this market with loads of corporate competition, having a family run business that looks after their clientele as they do, is clearly a good indicator the company will continue to do well for years to come. Prior to renting, Sarah completed the viewing and was informative in exactly what to do in order to apply, do the credit checks, etc. Very helpful all through the initial process. Such a friendly and helpful person. Once approved and in the property, if Sarah wasn't available, someone else was and knew everything about the property, who I was, etc. Teresa popped round to do the agreed inspections during the tenancy and like Sarah, she's bubbly, professional and knows her stuff. Moishe I had the pleasure of meeting towards the end of my tenancy and he's such a helpful young man. Toli was another gentleman I met who was also extremely helpful - I forgot to cancel my standing order in time, so I over-paid. Toli was right on it and helpful when processing my refund. I don't know the names of everyone else, however I've spoken to several members of staff who I've received the same level of professional and friendly from. Lastly, when it comes to the deposit. The full amount was approved for return. I've looked after the property in the same manner I've looked after all prior properties I've previously rented. Not once was I able to receive the entire amount back (without a fight at least). Cousins did their inspection and confirmed everything was in order. To whomever reads reviews like these, please know that I would happily recommend Cousins. Please consider them when looking to rent or buy.... Read more
Tenant
2nd Oct 2020 (4 years ago)

A Oram

5/5 Stars
I rented a property for 12 months from Cousins and cannot praise them enough for the service received before, during and after my tenancy ended. I would have stayed longer at the property, however circumstances changed and required to move out of the area. Whenever I needed to contact Cousins, I was met with friendly and caring staff. Whenever they needed to contact me, the same. I've rented loads of properties from several estate agents over the last 15 years. Cousins are the first that I have ever had a positive experience with. I'm so pleased to have had the pleasure of dealing with them. They're a family run business for (I think) decades now. In this market with loads of corporate competition, having a family run business that looks after their clientele as they do, is clearly a good indicator the company will continue to do well for years to come. Prior to renting, Sarah completed the viewing and was informative in exactly what to do in order to apply, do the credit checks, etc. Very helpful all through the initial process. Such a friendly and helpful person. Once approved and in the property, if Sarah wasn't available, someone else was and knew everything about the property, who I was, etc. Teresa popped round to do the agreed inspections during the tenancy and like Sarah, she's bubbly, professional and knows her stuff. Moishe I had the pleasure of meeting towards the end of my tenancy and he's such a helpful young man. Toli was another gentleman I met who was also extremely helpful - I forgot to cancel my standing order in time, so I over-paid. Toli was right on it and helpful when processing my refund. I don't know the names of everyone else, however I've spoken to several members of staff who I've received the same level of professional and friendly from. Lastly, when it comes to the deposit. The full amount was approved for return. I've looked after the property in the same manner I've looked after all prior properties I've previously rented. Not once was I able to receive the entire amount back (without a fight at least). Cousins did their inspection and confirmed everything was in order. To whomever reads reviews like these, please know that I would happily recommend Cousins. Please consider them when looking to rent or buy.... Read more
Tenant
2nd Oct 2020 (4 years ago)

P Ryan

5/5 Stars
Excellent service provided by Cousins. Fast moving, effective and great knowledge of the local property market. If you want sell your property get Sharon on the case. We had 6 viewings and 6 offers in less than a week. Very smooth and efficient process. Well done all at Cousins.... Read more
Seller
1st Oct 2020 (4 years ago)

A Buckley

5/5 Stars
Sharon has been excellent at communicating with me during the purchase of a property from Cousins. A friendly and caring service. Thankyou so much.... Read more
Buyer
30th Sep 2020 (4 years ago)

D Rowe

5/5 Stars
Cousins acted on our property sale and the whole process was seamless. Right from initial valuation through to sorting viewings and achieving a quick sale at the right price. The team were very good and Sharon in particular was excellent. Would recommend... Read more
Seller
23rd Sep 2020 (4 years ago)

V Rood

5/5 Stars
From the very first day of contact to the point of key handover I cannot find one single fault with the level of service provided by the entire team at Cousins. I would highly recommend using this estate agent to anybody especially if you have Sharon handling your case for you. Her expertise, professionalism and willingness to go above and beyond has been second to none . Even when she was out of the office , Sarah B, Aron, Moishe and the remainder of the team had not reluctance to resolve whatever query I had. Simply outstanding service from all at Cousins. Thank you !!... Read more
11th Sep 2020 (4 years ago)

S Things

5/5 Stars
Fantastic service. Sold 2 properties within 48 hours and kept me very well informed throughout process. Thoroughly recommend. Sharon in particular was fantastic.... Read more
Seller
9th Sep 2020 (4 years ago)

P McCarrick

5/5 Stars
Sharon was excellent during the sale of our property despite the problems Covid caused, I would highly recommend Sharon and Cousins to conduct the sale of any property.... Read more
Seller
24th Aug 2020 (4 years ago)

L laird

5/5 Stars
Sharon priesthood was very helpful always there when I need a question answered very friendly... Read more
21st Aug 2020 (4 years ago)

C Gray

5/5 Stars
Sharon has been great throughout the entire process! As buyers we were in a complicated chain but Sharon kept us updated with regular communication with humour :) Great service, highly recommended... Read more
Buyer
19th Aug 2020 (4 years ago)

M Whitehead

5/5 Stars
Couldn’t recommend Cousins enough, Sharon was a massive help and the company is very lucky to have her! She was very supportive in helping me buy my first home and making sure things went smoothly! Big thanks to Sharon and I would definitely recommend this estate agents if you want to buy or sell your home! Very efficient and friendly service! Thanks again :)... Read more
Buyer
14th Aug 2020 (4 years ago)

J Hughes

5/5 Stars
Buying my house was made so much more easy by the sales team at Cousins. All staff responded to enquiry’s promptly and Sharon who dealt with my purchase from start to finish was fantastic nothing was too much trouble! Happy new home owner would highly recommend Cousins.... Read more
Buyer
13th Aug 2020 (4 years ago)

J Shenton

5/5 Stars
We are currently purchasing a house from cousins and would like to share our experience with cousins and in particular Sharon on the sales team. Sharon has been incredibly helpful with the house sale, despite some difficult circumstances right now with the Covid situation. Always returned phone calls / emails promptly despite her really busy work load right now. Personally I chose to use an online estate to sell my house which yes is cheaper, but I’ve received no support what so ever after the my house was Sold STC. As the saying goes “you pay for what you get” and a lesson has been learnt I should of used cousins! I’m thankful I have a good solicitor and Sharon who has been keeping the Cogs moving in the Sale chain, without her dedication to her role I don’t know where we would be! Thanks Sharon and the cousins sales team.... Read more
Buyer
12th Aug 2020 (4 years ago)

Wiji

5/5 Stars
Great Team Delivered above expectations, highly recommended. Trustworthy professionals, they know the market & they will guide you well, very efficient. Thanks a lot for your help... Read more
4th Aug 2020 (4 years ago)

M Townley

5/5 Stars
We had to sell a house we inherited, but which required work to be done, so it would be of interest to the investor market only. We signed up a week before Covid-19 took hold, but Cousins supported us well, despite staff being furloughed, they found a buyer and kept in touch with all parties by phone and made the process as pain free as possible. Mention in despatches go to Colin and Aron in particular, who were both professional and supportive in this difficult time.... 10/10 boys... Read more
Seller
12th May 2020 (5 years ago)

M Magoo

5/5 Stars
I walked into Cousins Failsworth after a break up with my Partner in need of immediate accommodation, I found the Staff to be extremely empathetic to my situation, particularly Sarah Bradbury who deals with the lettings for the company. I had my fingers crossed that something may become available quite soon but didn't expect the dedicated effort and genuine care that Sarah displayed whilst dealing with my application. I can't thank them enough for their warmth, friendly banter and unjudgemental professionalism. I'm not one for writing reviews but I felt I owed the Cousins team a debt of gratitude as the work they do deserves recognition and I wouldn't hesitate to recommend Sarah and the Cousins team to friends and family in the locality going forward. Thank you so much from A truly grateful Tenant Martin McGuire... Read more
Tenant
2nd Apr 2020 (5 years ago)

F Swann

5/5 Stars
Just let a property with these guys, wonderful agency of professionals who go out of there way to keep you updated and are very helpful. Our agent Sarah was so helpful, genuinely lovely lady who made moving so much easier, thanks Cousins!... Read more
Landlord
28th Jan 2020 (5 years ago)

E Day

5/5 Stars
We have received great service from Colin and his team selling our house. Colin is a positive and efficient manager to deal with and knows the market well. Nothing was too much trouble for him when we needed to ask questions. All in all a very happy experience. I would recommend them to anyone in the area.... Read more
Seller
25th Jan 2020 (5 years ago)

C Slobe

5/5 Stars
Recently rented a second property through cousins and they was amazing throughout it all. Couldn’t do enough for me :-) will recommend to anyone 10 out of 10... Read more
Tenant
9th Jan 2020 (5 years ago)

T tsagk

1/5 Stars
Unprofessional Worst agency... Read more
8th Jan 2020 (5 years ago)

A Jeacock

5/5 Stars
Had to contact Cousins on the 26th December re a problem. Blake dealt with it efficiently & effectively keeping me fully updated as to how he was resolving the problem. Very professionally handled.... Read more
28th Dec 2019 (5 years ago)

I Ltd

5/5 Stars
We have just completed another great signage project for Cousins on the new shop in Lees. Always a pleasure to work with Blake and the team. Professional throughout.... Read more
22nd Dec 2019 (5 years ago)

M gehler

5/5 Stars
I cannot recommend Colin and the team highly enough . They provide a superb service. They are highly professional in their approach, communicate promptly and effectively and have a real willingness to do everything they can to help from start to finish. Special thanks to Sarah who walked us through this process with care and efficiency.... Read more
5th Dec 2019 (5 years ago)

S Burke

1/5 Stars
None for not paying there builders... Read more
29th Nov 2019 (5 years ago)

D Brandreth

5/5 Stars
Sarah is amazing at Cousins, she really did help me out when I needed her most. I wouldn't hesitate to recommend Sarah to any potential tenant or buyer!... Read more
15th Nov 2019 (5 years ago)

V jones

5/5 Stars
Cousins Estate Agents was amazing especially Sarah and Moishe in helping me find my new home!!! Highly recommended. Well done guys!... Read more
Buyer
15th Nov 2019 (5 years ago)

J Ash

5/5 Stars
Professional, quick to respond and an over all great experience. I was looked after by a chap called Blake (very bright personality). He was on top of everything and got the job done. Recommend.... Read more
14th Nov 2019 (5 years ago)

A Windows

5/5 Stars
Cousins recently sold a property for us great service special thanks to Blake & Sarah for all there help ! Keep up the good work guys .... Read more
Seller
14th Nov 2019 (5 years ago)

jaybeefrommanchester

5/5 Stars
Blake the negotiator for the company is a lovely person, professional, and honest , and I agreed a price almost immediately,... Read more
12th Nov 2019 (5 years ago)

P Hines

5/5 Stars
Couldn’t recommend this company highly enough!! Amazing staff Sarah, toli, Moishe. Will definitely use these again in my next house hunting venture. Regards Pam... Read more
9th Oct 2019 (5 years ago)

C Sanchez

5/5 Stars
I want to personally give my review to Blake, such a nice guy who called back to check if my viewing went alright.... Read more
18th Sep 2019 (5 years ago)

D Bondac

5/5 Stars
Sarah Bradbury is an angel ! She helped me a lot with my new flat. She was there and help me through all my quiestions. Keep it up Sarah!... Read more
Tenant
3rd Sep 2019 (5 years ago)

J Pollitt

5/5 Stars
Cousins Estates Failsworth have been very helpful in helping me get into my new property promptly. The staff, particularly Sarah Bradbury, was very helpful, efficient and a pleasure to liaise with. I will recommend them everytime.... Read more
Tenant
21st Aug 2019 (5 years ago)

D Sangobiyi

5/5 Stars
I wouldn't normally write a review but I thought I had to. As I'm not from the local area, I was looking for an expert to give me some guidance on a property I am looking to purchase from auction and came across Blake, a friendly and very knowledgeable gentleman. He was able to use his knowledge to educate me on the area and give me an insight into what the property demands and why it may not be a good investment for me, once he knew of my requirements. This was a breathe of fresh air as you dont normally come across too many agents willing to give up a fair chunk of their time to support as much as he did, especially with no guarantee of any benefit to himself. What a great chap. Blake - if you see this, thank you Sir.... Read more
Buyer
13th Aug 2019 (5 years ago)

S Major

5/5 Stars
Unfortunately I didn't have Cousins as my Estate agent but I need to praise and thank Colin from there. He worked extremely hard went out of his way and worked overtime to get me into my property when everything was going wrong. I was able to get in under license late in the afternoon. It was going to cost me another £387 if that hadn't happened. He needn't have done anything as I wasn't his customer! SM... Read more
24th Jul 2019 (5 years ago)

B Ahmed

5/5 Stars
Fantastic help from Cousins did everything perfect for me and would recommend this agency %100... Read more
19th Jul 2019 (5 years ago)

C Wheatcroft

5/5 Stars
Amazing services I had an electric fault at 12:30 in the morning and cousins got someone out to me within 30 minutes got the problem solved thank you very much Great communication and always there to help at our need... Read more
Tenant
19th Jul 2019 (5 years ago)

T rol

5/5 Stars
Just had a fantastic experience with renting a property through cousins estate agents. The staff were extremely helpful, very polite and showed great knowledge in all areas of the property business. Would highly recommend them, in-particular a Fellow called Blake who is friendly and gives great advice!!!... Read more
Tenant
12th Jul 2019 (5 years ago)

F Ayache

5/5 Stars
Love staff....Sarah our estate agent was beyond what we thought, she stay in contact with us and she put all the work in. I couldn't be more happy with the service...I recommend cousins estat agent alll the time....THANK YOU SOOO MUCH SARAH!!!... Read more
12th Jul 2019 (5 years ago)

A Moore

2/5 Stars
Was helpful at start .... Read more
17th Jun 2019 (6 years ago)

S Henshall

5/5 Stars
Absolutely FANTASTIC help especially from Sarah Bradbury I cant say enough good things from her, she went above and beyond to help me and moved me into my lovely new house. Would 100% recommend Cousins!... Read more
Tenant
10th Jun 2019 (6 years ago)

L rigby

5/5 Stars
Great service and loverly staff ????... Read more
3rd Jun 2019 (6 years ago)

S Lloyd

2/5 Stars
Don't go to cousins estate agents in Oldham , their big con , don't get your deposit back... Read more
Tenant
3rd Jun 2019 (6 years ago)

S Krew

5/5 Stars
Excellent Local property knowledge. Professional team... Read more
8th May 2019 (6 years ago)

D l

1/5 Stars
On the morning on the 22nd of February I emailed at 8am to ask if there was any documentation needed as I am a first-time renter and have never viewed a property before and would prefer to be prepared. From here an empoyee of cousins then emailed to say they had no contact details for me and could not get in touch so have had to cancel. At this point is where I am utterly shocked at the service because when I was emailing with regards to booking the viewings never once was my contact details requested there for as a first time viewer it was not to my knowledge that I needed to give over my contact details which I would have been happy to do prior to the viewing. Secondly there is numerous emails between myself and Cousins estates indicating he does in fact have a contact reference for me which was my email. As a first-time renter this has completely knocked my confidence within estate agents and completely deflated the excitement I had for this next step in my life, i can only hope this never happens to anyone again.... Read more
Tenant
27th Feb 2019 (6 years ago)

J Barnett

5/5 Stars
Thought I was making the wrong decision at using Cousins because of a few poor nonsensical reviews. Glad I disregarded that. Been an absolute pleasure working with Blake, Aron and the rest of the team. Blake’s professionalism and market intel has been second to none. I highly recommend you contact Blake for business chat. A pillar within the property management community.... Read more
Landlord
1st Sep 2018 (6 years ago)

D Tesciuba

5/5 Stars
Very happy with cousins. Excellent correspondence and communication very happy to recommend... Read more
19th Feb 2018 (7 years ago)

A Klan

5/5 Stars
Have noticed a substantial improvement in service with the new management.... Read more
26th Nov 2017 (7 years ago)

A Standley

2/5 Stars
Do what they say on the tin.... Read more
24th Aug 2017 (7 years ago)

B Englander

5/5 Stars
Superb service from a first class agent. Would reccomend all day long with a fantastic team. Great work guys !!!... Read more
8th Aug 2017 (7 years ago)

L Englander

5/5 Stars
Cousins could not have been more helpful in the whole transition of selling my property. The staff couldn't have done enough and I could not recommend this agent more!! Superb service!!... Read more
Seller
8th Aug 2017 (7 years ago)

A Yaf

5/5 Stars
Fantastic company great energy. Couldn't of been possible without Loretta. Highly recommended and will use them again. Best wishes, Ad... Read more
4th Aug 2017 (7 years ago)

M Luftig

5/5 Stars
Brilliant service from a new revamped Cousins. So happy I chose them.... Read more
13th Jul 2017 (7 years ago)

M Hanika

1/5 Stars
AVOID AT ALL COST! An absolute shambles of a 'so called' agency. Zero correspondence, viewings cancelled by 'the agency' due to unforeseen circumstances. High staff turnaround due to the total mismanagement of what has the be THE POOREST AGENCY EXPERIENCE EVER!... Read more
16th Jun 2017 (8 years ago)

M wilson

1/5 Stars
Dishonest and dodgy. We have been completely scammed by these guys. Please do not use them. They took our deposit for a property and spent it. When our deal fell through and we wanted a the deposit back, they claimed the landlord had it. He didn't. They spun us lie after lie, let us apply for planning whilst knowing full well they had stopped doing business with the landlord before we applied. We only found out after our planning was approved and subsequently lost money on the application. We looked into these guys after this and found that not only had they been investigated before but they have a habit of claiming bankruptcy and register again under a PLC or ltd and start their scam all over again. Please do not trust these guys. When we did get our deposit back it was in small amounts over 2 months...We have seen them take money out of other people's deposits from the safe in order to pay us. Do not go near them.... Read more
Buyer
20th Mar 2017 (8 years ago)

H fletcher

5/5 Stars
Just rented a georgeous, flat had a great experiance strongly recommend them to everyone... Read more
Tenant
15th Dec 2015 (9 years ago)

C Nona

5/5 Stars
BRILLIANT! The company has recently changed hands and management. We have just sold our house with Cousins and while we were waiting for our new property we rented through Cousins. The service has been so good and we could not have asked for a better service. Thank you.... Read more
Seller
30th Sep 2015 (9 years ago)

J Sanders

1/5 Stars
Cousins took a year to give me any rental statements, and only after repeated enquiries. The staff did not know what had happened to my rental property records or keys and the rent was rarely paid. I have contacted a solicitor. Watch yourselves landlords, there is some fishy stuff going on with this company.... Read more
Landlord
18th Jan 2015 (10 years ago)
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