The agent new what the the house was worth and how much I would get .he was right.... Read more
Seller
6th Dec 2024 (6 weeks ago)
Helpful friendly and haad lots of knowledge about the area.... Read more
Seller
23rd Oct 2024 (13 weeks ago)
Polite and friendly but not always kept in the loop with regular updates.... Read more
Seller
22nd Apr 2024 (8 mo. ago)
Professional company very impressed... Read more
Seller
21st Apr 2024 (8 mo. ago)
Critchlow were great and I am pleased with the experience. The photos were professional and I managed to sell within a month... Read more
Seller
11th Apr 2024 (9 mo. ago)
A little disappointed with the level of communication. That said at the time of writing we have sold out house and that is the most important thing. The house has been on the market around 4 months so at period of instability in the market critchlows have assisted in selling.... Read more
Seller
11th Feb 2024 (11 mo. ago)
I have been treated appallingly by this rubbish estate agent. They don't reply to messages, never chase anything up. So unhelpful... Read more
Buyer
22nd Nov 2023 (1 year ago)
Very poor communication lost a sale because of this... Read more
Seller
16th Aug 2023 (1 year ago)
The worst company I've had the displeasure of dealing with - they're almost impossible to get hold of, and when you do they're outstandingly unprofessional. I would actively avoid any property for sale by these Agents.... Read more
Buyer
29th Jun 2023 (1 year ago)
Communication is dire. They have no processes in place, blame spam boxes, often don’t have a full name for a viewer and no action to check the position of the viewer.... Read more
Seller
22nd Jun 2023 (1 year ago)
Martin is so professional at his job very caring and a superb Agent nothing was too much trouble very this chap kind regards lynne slater tinsley.... Read more
Seller
13th Jun 2023 (1 year ago)
Lee came out to see us .he was very professional and personable.
Gave great advice and was very honest with his suggestions.
Will use again if needed .... Read more
Seller
20th Apr 2023 (1 year ago)
Critchlow’s we’re very helpful ... Read more
Seller
7th Mar 2023 (1 year ago)
These estate agents have no presence on the high Street. They are difficult to contact and everything seems to be too much trouble. Found them to be generally very unhelpful and inflexible. I'd never use them to sell a property.... Read more
Buyer
1st Nov 2022 (2 years ago)
They were very good and thorough... Read more
Seller
14th Sep 2022 (2 years ago)
Excellent, professional service ... Read more
Seller
11th Jul 2022 (2 years ago)
C Wearn
I’m not sure how this Estate get so many 5 five start reviews because as a buyer the level of customer service is shocking. I rang the office a number of times over a few days to try to arrange viewings on three different houses they were marketing. I spoke to Lee each time and not once did he ever ring me back. Each time he said I’m waiting for the vendor to come back to me, two weeks since I last called and I’m still waiting for a call or at least the courtesy to come back to a potential buyer with an update. I did manage to view one of their properties after chasing but they also never followed up for feedback or to ask if we would be interested, which is standard practice for many of the much more professional agents I’ve dealt with during my search. Thankfully I found my dream house which was marketed by another agent.
If this is the level of service a potential buyer experiences, I certainly wouldn’t be looking to use to buy or sell any future properties.... Read more
1st Jul 2022 (2 years ago)
A Morgan
Really helpful friendly people... Read more
16th Jun 2022 (2 years ago)
P Berry
One of Critchlows "For Sale Signs" appeared in the entranceway, to the courtyard, of the block of flats, where I live.
It was there for over a week, when I checked Critchlows website and all the other main websites with properties for sale.
Critchlows don't appear to have a property for sale, for at least, a quarter mile radius!?
I telephoned Critchlows office to query this, and the lady I spoke to, practically put the phone down on me!?
It is my belief, that not only are Critchlows In Breach of Civil Law: Leasehold Regulations, regarding display of advertising boards on Leasehold Property, but they are also In Breach of Criminal Law Planning Regulations, which state that any advertising signage, must be positioned within the boundary of a property…not wherever they fancy, to what I presume, is a tatty advertising exercise, desperately trying to drum up some business, in the local area, at other peoples expense!
Your Move Critchlows?
Ps. your signage contractor has also damaged the turf and the root system of the Portuguese Laurel Hedge.... Read more
10th Jun 2022 (2 years ago)
A Trevelyan
Helped us purchase our first-home and were amazing from start through to completion date. Super helpful and easy to arrange viewings and organise surveys and checks. Will use Critchlow when we eventually sell. Amazing job!!... Read more
9th Jun 2022 (2 years ago)
S Rossborough
Would not recommend, they put my property on the market stating it was a 2 bedroom house, failed to make any mention of the third bedroom and then put in the wrong postcode. I'd spoke to Lee NUMEROUS times asking him to amend the details to no avail. I also contacted Martin NUMEROUS times who hasn't bothered to respond. Utter Clowns.... Read more
Seller
27th May 2022 (2 years ago)
S Hallam
Literally can not recommend Critchlow Estate Agents enough, the service that they provide is definitely the best. We mainly dealt with Lee, really was amazing! He’s very professional yet friendly, no question to silly he was always there for reassurance even when our purchase was dragging on. Thanks for everything!!!... Read more
Buyer
6th May 2022 (2 years ago)
J Harding
Fabulous service from start to finish, Lee was so helpful in a very long winded transaction and looks after his clients wonderfully with regular updates and advice when needed.... Read more
29th Apr 2022 (2 years ago)
D Glendinning
I can't recommend Critchlows enough. Lee went above and beyond to help us with our sale and difficult purchase. He supported our Seller no end with her sale, always very patient, very professional, friendly and jovial. It took 7 months but we got there in the end thanks to him. Its been an absolute pleasure to buy and sell with you... thank you!! If you want an agent prepared to go that extra mile for you choose these guys, absolutely no pressure from start to finish.... Read more
Seller
3rd Apr 2022 (2 years ago)
D Shenton
We decided to sell our property with Critchlows and what a fantastic job they did! Lee was the main one that we contacted throughout, he was always very professional and well presented!
Would recommend them to family and friends (in fact, I have!)
Thank you so much for always just being there right at the other end of the phone!... Read more
Seller
22nd Feb 2022 (2 years ago)
A Frodsham
Absolutely exemplary service offered by Lee at Critchlows. Professional yet personable which took the daunting edge off selling our first home. I was recommended this company by a friend and it was the best recommendation I have ever followed. This is the first time I have sold a house and didn’t have a clue what I was doing. Lee ensured I knew everything that was happening and was always at hand should I need to ask him anything. I wouldn’t go to any other company should we ever sell a house again.... Read more
Seller
14th Feb 2022 (2 years ago)
V Pixy
Not sure how this company has such great ratings as they have been so unprofessional with my partner we rang about a property which was perfect for our family to be messed about on 3 occasions (3 weeks)when my partner and his dad viewed this property the agent didn't even turn up so was then shown around by the builder which is very unprofessional and against the law when contacted several times still didn't even come to the house which is shocking as we live in st helens and still got there on the time we had scheduled so we then had to ask the builder questions which to be honest didn't know an awful lot but said they would take housing benefit and so did the agent now we ring twice today and they have no clue about if the landlord takes housing benefit or pets then tonight tells my parneter that he doesn't take housing benefit if the landlord says no its a no I'm absolutely disgusted won't be using this company again... Read more
Tenant
11th Feb 2022 (2 years ago)
L Content
Best estate agents going... Read more
26th Jan 2022 (2 years ago)
S Thomas
Wow!! Really happy i gave Critchlow Estate Agents a chance. I've used a few estate agents over the years ...I have moved about a lot through job locations but with these guys it was a completely different experience yes they sold my house within a few days and yes they got me over asking price but the service from start to finish is what made the experience. Professional, always called me back, always gave me great advice and made me feel like valued customer and not that i was getting in the way or being a nuisance which is what i have had in the past. I have a family member looking to move and told them not to look elsewhere and at £995 absolute bargain.
Thanks Martin & Lee you are true gents, Good luck in the future... Read more
Seller
28th Dec 2021 (3 years ago)
J willder
Super impressed with the way that Critchlow Estate Agents go about their business.Very progressive and dynamic in the way they do their best to promote your property and achieve huge interest and viewings in same.Literally within five days of putting the house on the market it is now under offer and achieved over the asking price.Cannot recommend this Estate Agent enough.Awarded five stars and rightly so.... Read more
Seller
17th Dec 2021 (3 years ago)
F Sniping
Just sold my house through Critchlow Estate Agents -absolutely fantastic from start to finish. There was never a problem in speaking to someone, even if they did not answer the phone or you left a message they would always ring back. I cannot say anymore except thank you to everyone and would highly recommend this company.... Read more
Seller
20th Nov 2021 (3 years ago)
C prince
Well what can i say after trying 2 of the supposedly market leaders who never answered there phones or returned emails and basically lued constantly,Critchlow estate agents and namely Martin was a breath of fresh air.
Always on hand day or night Martin was down to earth and honest in his opinions, and nothing was to much trouble.He even kept checking on the progress of the sale by keeping in touch with both solicitors.
We were in the throes of moving to France permanently so needed constant feedback which we got in bucket loads.
Photos and 360° videos were up and running in no time and i guarantee you will not find a better price ANYWHERE !.
Sorry for the late review Martin but i have been really busy on our new home here in sunny France.
By the way are you thinking of expanding to Europe ???? you will make a killing ????????
Thanks again... Read more
Seller
26th Oct 2021 (3 years ago)
A Potter
Just sold my house through Critchlow Estate Agents -absolutely fantastic from start to finish, Lee came out to do the valuation was full of information and could really tell he had done his homework - The photos by Sam made the property really stand out and we were sold for over asking price with in 3 days!! Martin the owner was in constant contact making sure we were ok as this was are first time selling a house. Really happy with the service and at £995 half the price the others quoted will never go else where thanks guys. I'm sure the business will go from strength to strength.... Read more
Seller
22nd Oct 2021 (3 years ago)
J Boult
Buying a property can often be one of the most stressful things that you can do, well Lee and the team at Critchlow went above and beyond to make sure that we were kept "in the loop" all the way through the process. They were quick to respond to questions from both us as buyers and to any requests the solicitors had no matter how trivial. Would have no problem in recommending Critchlow Estate Agents, with hindsight, I wish we had sold our previous property with them! Thank You :)... Read more
Buyer
7th Oct 2021 (3 years ago)
P Bagnall
This estate agent does everything he can to sell your property, and unlike larger companies, it's never a problem getting to speak to the person that is dealing with the sale from start to finish.... If he misses a call or you leave a message he actually calls you back!
Critchlow Estate Agents could actually give the profession a good reputation, always professional and polite, a pleasure to deal with.... Read more
Seller
1st Oct 2021 (3 years ago)
A Light
Critchlows were amazing. They were so professional and really nice guys. I will definitely be using them again in the future. Thank you so much fore everything you've done.... Read more
28th Aug 2021 (3 years ago)
Nova_UK
Martin was the estate agent representing the sellers of the property I just purchased. He was always well represented and punctual, he brought a personal touch to his work and would go beyond to ensure a professional job. Highly recommend Martin, top bloke, will be using him if I ever decide to sell up!... Read more
Buyer
26th Aug 2021 (3 years ago)
J Barker
I usually use the high street brands but after a friend recommended these chaps, I gave them a try and I was not disappointed!
5 star service at a fraction of the high street price from the valuation to handing the keys over at the end. Lee was my go to man and always on hand with advice and for me most importantly reassurance. Although I didn't have many dealing with him Mart was a top guy as well! Top Lads!!!... Read more
Seller
23rd Aug 2021 (3 years ago)
S Tom
As a buyer I had really bad experience with this agent... Read more
Buyer
18th Aug 2021 (3 years ago)
G Sutton
Fantastic Experience!!!! having been with a previous agent, we decided to invite Critchlow Estate Agents out having been recommended by a friend. From the moment i called they took control, had incredible photos taken by Sam and before we knew it we had sold for full asking price all in the space of a week. Very impressed by Martin and Lee and always at the end of the phone if needed. Highly Recommended! Until next time guys keep up the good work.... Read more
Seller
12th Aug 2021 (3 years ago)
N Bartlett
Martin and his team just assisted me with sale of a rental property which I no longer required. Communication was good thoughout, and as I dont live local either, Martin was happy to hold keys and let trades persons into the property while the refubishment was being finished off. Thr first sale fell through sadly, but Martin was quick to find me another buyer so not too much time was lost overall. I would happily recommend.... Read more
Seller
6th Aug 2021 (3 years ago)
D Bingham
Very happy with the service we received. The whole process was smooth from start to finish and would highly recommend. Until the next time!...... Read more
30th Jul 2021 (3 years ago)
K Raftery
I have recently sold my house with Critchlow Estate Agents and cannot praise them highly enough. I decided to put my house on the market and within less than one week it was sold! Martin was extremely professional, knowledgeable and always available for any queries I had. I would not hestitate to recommend them if you are looking to sell your home.... Read more
Seller
27th Jul 2021 (3 years ago)
S Evans
I have recently dealt with Critchlow Estate Agents and can not fault them at all. They are very professional, responsive and are an excellent company to deal with. I would highly recommend them.... Read more
26th Jul 2021 (3 years ago)
G Singh
Really enjoy working with this business. Martin and Lee really look after me! Won't use anyone else £995 is a bargain for what you get! G... Read more
22nd Jul 2021 (3 years ago)
S Hammersley
I can honestly say that i was so pleased with the way that Martin delt with the sale of my house as ive only moved once and Martin made this process easy, nothing was to much trouble and i could call or message him at anytime and ask any question and i would always get an answer. Top class service from start to finish and would whole heartedly recommend his professional services... Read more
Seller
19th Jul 2021 (3 years ago)
G emanuel
Excellent service... Read more
19th Jul 2021 (3 years ago)
S Roden
I used Critchlow Estate Agents today for a valuation on my property. Martin arrived punctual with face covering, he was very helpful, pleasant & professional. I would definitely use this agent in the future.... Read more
16th Jul 2021 (3 years ago)
C Foster
We sold our house through Critchlow's and the process was an absolute joy. Martin gave us a sensible valuation which we pretty much achieved within days of going on the market. Martin also kept us informed every step of the way and I knew he was on our side from the start.
I wholeheartedly recommend using Critchlow Estate Agents to sell your house.... Read more
Seller
31st May 2021 (3 years ago)
D Ewing
I went with Martin by the past reviews and so glad I did. 5 stars and beyond. Professional, quick in responding back. Great service.... Read more
31st May 2021 (3 years ago)
K R
Very proffesional, curteous and polite ,service delivered effeciantly and always keeps you updated unlike some other agents. Definately recommend to use as Top Fella grounded and works hard to get results for you.--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------... Read more
28th Apr 2021 (3 years ago)
N Jackson
Truly amazing and professional service.. second to none ???? sold our house in less than 24 hours for over asking price. Martin is the most friendly reliable and professional estate agent iv ever come across. Would never sell though any other in the future. Thanks for making everything so stress free and easy.... Read more
Seller
22nd Apr 2021 (3 years ago)
A Clewes
I’ve been meaning to leave my review since completing my purchase in December... Martin made sure the service was personable and nothing was too much trouble, no question was too small, he always got the answer quickly! A huge thank you and an unreserved recommendation!!... Read more
Buyer
12th Mar 2021 (3 years ago)
A Emery
I would definitely recommend Critchlow estate agents, any questions or queries I had they were happy to help. Martin and his team went above and beyond to help with the process.
I will definitely be using them again on my next move.... Read more
16th Feb 2021 (3 years ago)
R Life
Would highly recommend Critchlow Estates Agents. They provide an excellent service in everyway and go that extra mile to ensure that your property sale goes through as smoothly as possible. Will definitely use their services again. Many thanks to Martin and the Team... Read more
Seller
12th Jan 2021 (4 years ago)
J Heaney
I cannot recommend Critchlow Estates enough. A prompt, courteous, proactive service with great photography, virtual walkarounds and superb market knowledge. They were always happy to answer any questions, chase buyers or sellers for updates and provide quick responses to myself and my solicitor. Thoroughly recommended! A+++... Read more
24th Dec 2020 (4 years ago)
Martin Critchlow was exceptional at selling my house. Very professional and amenable. Nothing was too much trouble. I would definitely recommend him and use him again.... Read more
Seller
19th Dec 2020 (4 years ago)
A Webb
I genuinely cannot recommend Critchlow’s Estate Agents highly enough. Great value, excellent service & ultimate professionals & just to top it off, they sold my home within a week for the full asking price.
I will definitely use them again in the future.... Read more
Seller
14th Dec 2020 (4 years ago)
M Brown
Absolutely first class service, always at the end of the phone to help and assist you, made the whole experience of selling our house alot less stressfull, Martin dealt with the solicitor on our behalf and made the whole process run smoothly, highly reccomend them, and the really great price was just a bonus. Thankyou Martin x... Read more
Seller
12th Oct 2020 (4 years ago)
S K
Would recommend 10/10. Very professional and provided excellent communication from start to finish. Always someone on the other side of the phone ready to answer any query or give advice. Made to process of buying a house easy and enjoyable.... Read more
Buyer
21st Sep 2020 (4 years ago)
L Wain
Brilliant service, definitely a 5 star rating! Had Critchlow estate agents out to value my property, offering a lower fee than other estate agents, I decided to go with them. My property was online within 24hr and sold within 5 days! Martin was so helpful and answered any questions straight away. Will definitely recommend to my friends and family!... Read more
Seller
23rd Jun 2020 (4 years ago)
I Callear
Great tenants in place, tenants that value their new long term Home.
Following my initial enquiry, Martin sent a list of potential tenant straight way. Two weeks later the tenants were signed up and preparing to moving in. *Superb efficient service throughout*... Read more
Landlord
20th Jun 2020 (4 years ago)
J Sproson
Fantastic service. Very polite and knowledgeable. Responded to any questions and concerns efficiently. Great turn around from purchasing the property to obtaining a tenant took a lot of pressure from us. Great value for money and we would highly recommend..... Read more
Landlord
15th Jun 2020 (4 years ago)
C Critchlow
Professional, friendly and supportive service provided. Provide support and guidance as and when required. Highly recommend the company... Read more
3rd Jun 2020 (4 years ago)
J Falconer
Very professional service, 100% reliable will definitely be using this company in the future. Highly recommended!!... Read more
2nd Jun 2020 (4 years ago)
M James
Proactive, experienced, professional and highly efficient. I have no hesitation in 5 star rating and recommending Critchlow Estate Agents, their communication and service is second to none.... Read more
2nd Jun 2020 (4 years ago)