The were very helpful throughout. We recommend people to leaders... Read more
Buyer
1st Nov 2024 (14 weeks ago)
L Neatherway
I had the pleasure of dealing with David Cook in the sales progression of a tricky transaction. He was an absolute pleasure to deal with. As an estate agent, it can be difficult to navigate some files, but David was great and on hand to help and assist wherever needed. Thank you David, I look forward to working with you again in the future.
Lisa Neatherway - Abbotts Rayleigh... Read more
Seller
23rd Oct 2024 (15 weeks ago)
M Janickova
Charlie was very helpful and kind since the day one. Thank you for all the help Charlie. Haven't meet a better estate agent than you.... Read more
14th Oct 2024 (17 weeks ago)
L Mansfield
Great experience would recommend if you want to sell your properly courtesy and professional manner also they rent property’s
David cook was my property handler well mannered and great service again would recommend if you are selling a property... Read more
Seller
30th Sep 2024 (19 weeks ago)
A Coles
Regan Obourne has been really helpful and very efficient in bringing a quick resolution to arranging an EPC and further safety checks required at the flat. This ensured that it was a far simpler and stress free process for all involved. Thank you.... Read more
Landlord
6th Sep 2024 (22 weeks ago)
J Prasad.
Excellent services and really helping staffs.
Especially Ms. Joan was really supporting.... Read more
23rd Jul 2024 (6 mo. ago)
C Moreline
If you ever have the opportunity to sell a property with Leaders - take it! David Cook & James Hepworth have both been fantastic throughout the whole process. The communication, the updates, even the responses around Bank Holidays were quick. Very grateful that they made this an easier process, especially since we had no luck with the previous estate agent we had tried. Thanks again!... Read more
Seller
12th Jul 2024 (6 mo. ago)
A awoyemi
Lisa from Leaders is the most efficient estate agent I’ve ever dealt with. She went above and beyond for I and my partner and we will always recommend working with Lisa. She’s a one in a million.
From Andre & Steph... Read more
27th Jun 2024 (7 mo. ago)
Joanne & James in Southend Branch were amazing. They were excellent with landlord and tenant. They had lot of patience, always gave the best advice and were very friendly all the time. I highly recommend them.... Read more
Landlord
7th May 2024 (9 mo. ago)
C Davies
AVOID this firm at all costs - unfair contracts and terrible customer service, would not recommend... Read more
4th Apr 2024 (10 mo. ago)
T George
I am really very much happy with the Leaders facilities' and support provided , i wanted to extensive thank Regan Obourne ( Property Manager) who is been amazing with all the prompt support .... Read more
12th Mar 2024 (10 mo. ago)
G Nuur
Dealing with a difficult tenans at the moment southend office have been great in supporting navigate this. Special mention to Regan Obourne for all her support.... Read more
Landlord
4th Mar 2024 (11 mo. ago)
L ewing
Sophia was fantastic and couldn’t have been more helpful in finding a rental property for my son and helping us with the paperwork! The whole team are very professional and helpful. Would highly recommended.... Read more
Tenant
1st Mar 2024 (11 mo. ago)
Aswathi
Friendly and good quality service especially Martin and his colleague... Read more
12th Feb 2024 (11 mo. ago)
H Muke
I have very good experience with Leaders. Excellent staff and customer service. Very helpful and quick action whenever a query has been made. I highly recommend them.... Read more
3rd Feb 2024 (1 year ago)
A Smith
As a tenant with Leaders as managing agent, I've recently had two issues that needed dealing with. Regan in the Southend office dealt with both quickly and efficiently. All good.... Read more
Tenant
2nd Feb 2024 (1 year ago)
A Urry
Sold our house in Westcliff whilst living in Australia. So communication via email and the ability to do things remotely was paramount. Both David and James delivered on all fronts. Very responsive and flexible.... Read more
Seller
1st Feb 2024 (1 year ago)
A Treasure
When I was buying my flat the team at Leaders Southend were excellent. They answered any questions I had quickly and were really friendly and professional throughout the whole process. I wouldn't hesitate to recommend them and if I want to sell in the future they will be the first company I go to.... Read more
Buyer
8th Jan 2024 (1 year ago)
D Smith
The staff at Leaders went above and beyond to find a suitable property. Excellent service.... Read more
26th Dec 2023 (1 year ago)
J T

Really bad service I went 2 see a room for one of the people they make business with a chines man I went 2 see the room in the begging it was a bit silly guarantor after no guarantor anyways I was accepted Thursday last week Friday pay the deposit for them 2 removed the room from website 2 assured the room Saturday I do have a phone call and email saying that the man changed his mind where is a lie I know what's going on they gonna rent 2 Portuguese people that's the people who fox the property for the chines man anyway 5 days after I did my deposit back that's was good took a while but in the end they pay me back from the agency not a sorry or don't worry I'll look for other rooms I do work full time u see and this Portuguese people most are on benefits and what makes me laugh they got more benefits they we do but thanks 2 yeshua I did get my own room private landlord bit disappointed with agency now I know what happened they rent the rooms at girl who is om benefits her father works for the chines landlord... Read more
Tenant
23rd Dec 2023 (1 year ago)
Lisa and the team provided excellent support, making the entire process hassle-free. We want to express our gratitude for your hard work, dedication, and outstanding service. Your efforts are truly appreciated, and we encourage you to continue being the wonderful person you are. Merry Christmas and a prosperous 2024 Thank you.... Read more
Tenant
22nd Dec 2023 (1 year ago)
E Shungwa
Excellent quality service i received... Read more
21st Dec 2023 (1 year ago)
G Cruden
Regan is brilliant in sorting any problems we have and always follows up with a phone call or email to make sure it’s been sorted! She’s Ace !!... Read more
9th Dec 2023 (1 year ago)
S Tambi
The team were helpful and made all the process hasle free, especially Lisa, thank you for your support, hardwork and excellent service. We appreciate your effort and continue to be the nice person that you are.... Read more
30th Nov 2023 (1 year ago)
M Fan
All the team members were always nice and helpful in helping me through the application process and settling into my new home.... Read more
Tenant
29th Nov 2023 (1 year ago)
A Asher
They were fine but had no vacancy that suited my situation... Read more
17th Nov 2023 (1 year ago)
H White
I am very grateful for the help and support from ,James and David, they have been extremely supportive and advised me on every aspect. I would recommend %100... Read more
1st Nov 2023 (1 year ago)
T Usher
Excellent. Sold our property James and David very helpful. From start to finish. Kept us up to date.... Read more
Seller
23rd Oct 2023 (1 year ago)
R Stephens
Property management team are always helpful and follow up to ensure work has been completed. Good experience over 6 years of a tenancy. Big thanks to Layla, Louise and Jo in particular.... Read more
Tenant
16th Oct 2023 (1 year ago)
M Edge
Excellent advice and help from Sofia, explained everything to help the process of letting for my nephew the property he like 10/10... Read more
Landlord
11th Oct 2023 (1 year ago)
S Paget
I have just sold my house with leaders southend I would highly recommend them I have high respect for David and James who were exceptional they helped me though all my paper work recommend a solicitor and even showed potential buyers round always on the other end of the phone when i needed help my home when I wasn't there I never had to do anything I can't recommend them enough I have also had a follow up call to see how I was doing I promise you would not be disappointed if you sold or Brought your property through leaders David and James are always there to help and easy to speak to
Thank you both very happy with your services ???? sue paget... Read more
Seller
22nd Sep 2023 (1 year ago)
S Donoghue
Both James and David from Leaders were a pleasure to deal with when purchasing my new family home. They were very helpful throughout the entire stressful process of being a first time buyer! They were always available to ask questions and kept us updated every step of the way. I would highly recommend Leaders, they are an honest, friendly, hardworking team!... Read more
Buyer
22nd Sep 2023 (1 year ago)
L Kilpatrick
We have just been through our first home purchase experience with Leaders, Prittlewell, Southend.
David & James have been outstanding from the start keeping us informed & helping us through the process.
We have moved to a new county & there have been difficulties along the way, but they have both been so approachable & calmly put up with our emotions & occasional stress & we have had some giggles along the way too.
Tony (the area manager) covered for a couple of days, due to staff holidays, right at the point we were about to pull out of the chain. He did everything possible to resolve the issue & Leaders found solutions to the issue & resolved everything. We are now enjoying our new home in Norfolk, thanks to the team - thank you Leaders!... Read more
Buyer
20th Sep 2023 (1 year ago)
S Evangelista
I would like to say a massive thank you to Lisa Aston and Martin for their help and support to sorted out all the paper work to rent my flat. I am very happy to be so welcome at Leaders services... Read more
Landlord
7th Sep 2023 (1 year ago)
J McIver
I have experienced a wonderful time with leaders I would very recommend this to everyone looking for a place to live and start fresh
The customer service is amazing
Lisa
Martin
Rachel
Really can't explain how helpful they are amazing people wouldn't recommend anyone taking there place in the company
Thank you guys for finding me my future home... Read more
Tenant
23rd Aug 2023 (1 year ago)
S Jones
Joann Clark at leaders, Southend has been fantastic during my 11 years with Leaders, always helpful and calm during the more stressful events. Couldn't wish for a nicer person thanks for everything... Read more
Landlord
23rd Aug 2023 (1 year ago)
B Sidhu
We've been using Leaders for over 25 years for our rental property, which we decided to sell in March of this yeear.
James and David kept us updated with viewings, offers and the sale process.
From start to finish, our property was marketed and sold within 3 months, which is very impressive in the current market.
We can't recommend Leaders Southend highly enough.... Read more
Seller
2nd Aug 2023 (1 year ago)
MrNmannan
Cannot praise the team highly enough. Thank you Lisa, Martin and the Team.... Read more
5th Jun 2023 (1 year ago)
L Southgate
Lisa Aston Was kinda enough to help me secure my new home, she went above and beyond to help get through the application process.
Thank you... Read more
Tenant
2nd Jun 2023 (1 year ago)
D Healthcare
I really recommend Leaders, they don’t just give you value for service, they are family!... Read more
1st Jun 2023 (1 year ago)
B SABU
Had a wonderful experience from Leaders Southend.Managed to sort our rented flat so quickly after the viewing.Lisa was very helpful for sorting the process easier. i would recommend it... Read more
Tenant
1st Jun 2023 (1 year ago)
J Payton
Lisa was fantastic from start to finish of the process I would highly recommend Leaders for landlords and tenants. Exceptional service... Read more
9th May 2023 (1 year ago)
M Petrova
????? ????? ???????, ??????? ? ???????? ????????, ????????? ????? ??????? ?? ??????? ?????????, ?? ????? ??? ?? ????? ??????????!... Read more
8th Apr 2023 (1 year ago)
T Heyes
Highly recommended without hesitation. From start to finish the whole team were amiable but very professional with excellent and faultless communication. Attentive and sensitive to our individual requirements and informing us and supportive through the process about our prospective buyers, the housing market and to the eventual purchasers resulting in a smooth and stress free sale, Following through the whole process faultlessly with due care, diligence and support from start to finish in a friendly and approachable but professional way that simply got the job done to my entire satisfaction.... Read more
Seller
30th Mar 2023 (1 year ago)
M Edwards
Can’t say enough good things about leaders, really helpful, professional and easy to deal with. Lisa the rep has been an absolute star.... Read more
29th Mar 2023 (1 year ago)
E Jamela
This was possibly the best and least stressful home-searching experience I have ever had. I was quite impressed with how supportive, pleasant, professional, and efficient the team is. Would absolutely recommend LEADERS to anyone searching for a house to rent/buy.... Read more
21st Mar 2023 (1 year ago)
B lawrence
James has been a pleasure to work with, currently looking for property and although I haven't found somewhere as of yet it was a pleasure to deal with James who offers great and honest advise.... Read more
21st Mar 2023 (1 year ago)
S Richardson
I’m very disappointed with my experience with this leaders. Firstly when I moved out of a flat on Southend they force me to leave quickly so new people can get in. Then they demand that I give them my personal belongings and said that they came with the flat. Then to top it off they are making us pay for cleaning and ‘damages’ when we had to quickly clean before we left. Honestly I would not recommend them to anyone.... Read more
Tenant
9th Mar 2023 (1 year ago)
D Parker
We have just completed on a house purchase with Leaders Southend. It was our first time buying and we got very little support from our solicitors. David Cook from Leaders was the most helpful person we had any contact with throughout the process and was absolutely fantastic!! We would absolutely recommend David and Leaders they were brilliant.
Thanks so much for all your help David!!!... Read more
Buyer
15th Feb 2023 (1 year ago)
P heath
I would like to thank Leaders of Southend for the professional service experienced on the recent sale of our property. They kept us fully informed at all times. Thanks to all the staff. Would highly recommend to anybody.... Read more
Seller
10th Feb 2023 (1 year ago)
N Akrivou
I brought a property through Leaders and the process was smooth. David helped push everything a long on both sides.
I would recommend using these guy in the future, thanks so much for everything.... Read more
Buyer
9th Feb 2023 (1 year ago)
A Mountier
Would fully recommend Leader's Southend. Upon looking to sell our house we had a few estate agents come in and give a sales pitch which consisted of bad mouthing other estate agent's & in general being rather pushy about going with their agency. David Cook from Leader's came in was incredibly polite & professional, which was very refreshing and made us instantly know we'd be looking to sell our property with Leader's. Throughout the process of the sale David was very hands on, even with a buyer pulling out unexpectedly, David and team got the property back on the market and sold within a week to ensure we did not lose the property we were looking to purchase. Always available to take a call and resolving any queries in a professional and timely manner. Couldn't recommend Leader's enough to anyone who's looking to sale, and in particular would recommend using David Cook.... Read more
Seller
16th Jan 2023 (2 years ago)
T Pande
The team at Leaders are truly a fantastic team. Always very helpful and went out of their way to assist in any problem we had with the property. Joann our property manager was absolutely brilliant. Can not thank her enough for all she did. Keep up the great work!... Read more
Tenant
31st Oct 2022 (2 years ago)
L Harris
Can’t thank Paula enough for her swift response to getting our boiler fixed! Credit to her team!... Read more
Tenant
27th Oct 2022 (2 years ago)
L Pistore
Me and me partner we call for booking view a house they booked us do next week , and they said to us we are first in the queue for the house not other people I call today for the house and they said the house is gone is the same a joke … ( when we booking we ask for video tour or if we can reserve the house and they said first you need to see the house ) not first time with the same company... Read more
16th Sep 2022 (2 years ago)
A Mukasa
Had a really bad experience with this company.
1) They are not responsive over the telephone which could cause you to miss out on viewings and affects correspondence
2) The team are very bad with communication and fine details - they sent me the wrong address on my referencing application. In particular, Mica Bailey was the one handling things very badly.
3) Once you pay the holding deposit, they stop communicating effectively and subsequently referencing may start days later.
4) I understand that the team are fairly young, but they need to tighten up with how they deal with the public and understand the needs and concerns of all applicants.
Very bad service and experience... Read more
26th Jul 2022 (2 years ago)
D Samuell
I have used Leaders to let my property for the last year and half. Living in Asia I rely heavily on my agent back in the UK. I have had some pretty big issues with a tenant, no fault on Leaders part, where they have handled everything that was thrown at them efficiently and professionally.
I can clearly see that on many occasions people are working beyond their job descriptions. I find them always easy to reach, and I feel my interests are being well looked after which is very important to me.
Special mention goes to Max, Mica and Paula, whose efficiency and attention to detail is just phenomenal... Read more
Landlord
26th Jul 2022 (2 years ago)
M Harris
Mica was super helpful and quick with helping me move. Everything was very simple.... Read more
Tenant
3rd Jul 2022 (2 years ago)
B Law
Sophia was very helpful and found me good tenants for my property.... Read more
Landlord
7th Jun 2022 (2 years ago)
B Performance
Sophia, Mica & Mike have been extremely helpful and made the moving process really easy for me & my brother as well as being available whenever I’ve needed anything throughout the process.... Read more
30th May 2022 (2 years ago)
E Watkins
Me and my boyfriend moved in about 2 months ago. We used Sophia a lot as out letting agent. She was always friendly and very quick to respond to emails. Thank you :)... Read more
Tenant
26th May 2022 (2 years ago)
F Avornyotse
Much like the other lady who left a review 5 days ago, please avoid this company as they give ethnics the run around as they are not bold enough to admit they do not like dealing with non-white people. Mica went from wanting to arrange a viewing to finding out my budget then systematically going through all their properties within my budget and put 'Let agreed' on all of them within a couple of hours. As though someone had contacted her after my call and defamed my character. Such was her change in behaviour. So much for Data Protection. It seems Mica will discuss customers with anybody that contacts her. Shameful behaviour in 2022. Full of lies and discrimination.... Read more
25th May 2022 (2 years ago)
N Sana
The team I dealt with were very lovely and professional.
I’m a a new tenant and they were also very efficient and supportive during the move.
I would definitely recommend them and will be using their services again in the future.... Read more
Tenant
25th Mar 2022 (2 years ago)
S Smith
Joann was amazing in helping me through a rough spot and she was very professional and proactive with her approach. Thank you Jo.... Read more
23rd Mar 2022 (2 years ago)
K walsh
Blinding place... Read more
19th Mar 2022 (2 years ago)
D brown
I would not recommend, don't keep appointments and communication non existent... Read more
7th Mar 2022 (2 years ago)
K Pearson
Just wanted to write and say how fantastic James Hepworth at Leaders Southend was with the whole house buying process. James and the Leaders team managed to negotiate a brilliant purchase on my new flat and James was extremely polite, courteous and professional throughout the whole process. I honestly couldn’t be happier with all the work they did for me with regards to the purchase of my property. A really great estate agents and I feel incredibly lucky to have had James negotiate the purchase on my behalf. I couldn’t have done it without knowing I had James doing all the hard work in the background. Thanks a million, great team!... Read more
Buyer
3rd Mar 2022 (2 years ago)
R Lintern
Paula has been very helpful with both issues we have experienced at the property, she is friendly, helpful and professional.... Read more
22nd Feb 2022 (2 years ago)
G Willis
Wonderful and patient staff and easy to talk to.... Read more
31st Jan 2022 (3 years ago)
J hill
I would like to thank the whole team at Leaders for their first class work in managing my property. In particular Joann Clark who has been my main contact has at all times been outstanding, always going the extra mile to help and is someone who deals calmly and kindly with all situations that arise. It has not been an easy time over the last two years with the pandemic and several issues with the property and tenants but I could not have wished for more professional support and guidance from everyone. It is a real pleasure to work with Leaders and I would without hesitation highly recommend them to any future client.... Read more
Landlord
12th Jan 2022 (3 years ago)
J Fuller

One star is generous. Honestly avoid at all costs. We sold our house through Leaders, we found them unprofessional from the very start. Our house was also up with another estate agents and they made very unprofessional comments about them.
We only had a small chain but the move took 9 very stressful months during which we had ZERO communication from Leaders. We called and emailed on multiple occasions asking for updates with no response from them. The only updates we received were through other estate agents within the chain, they also commented how difficult it was to get through to Leaders.
We weren't even told by them when our moving date would be. The only call we had from them was on the day to see if we had collected our keys.
We've been in our house 6 months and we are STILL having problems with them due to payments that were supposed to be taken from money from the move. They didn't do this and have now landed us with a bill for thousands of pounds for the so called 'service' they provided.
Absolutely shocking and no sense of customer care whatsoever.
I left a review on their Facebook page, they have now hidden reviews on their Facebook so it can't be seen. Do not use them whatever you do.... Read more
Seller
6th Jan 2022 (3 years ago)
L Valentine
The lettings team went above and beyond when my family and myself were threatened with homelessness just before Christmas. Sophia made it her personal mission to make sure that we had everything we could to be able to provide us with an opportunity for a new home. She was extremely diligent, worked tirelessly and was able to navigate the multiple routes of red tape that would stop any normal renter in their tracks, a true show of knowledge and dedication.
Max and Mica were also extremely helpful, and helped us in so many ways. Namely gave us a chance, I am on benefits due to chronic longterm sickness and it is hard to find anyone that will take a second look at you, let alone treat you like a human being, which this team did. They saw past the label and saw me (and my family) as more than just paper work.
If you ever need help speak to these guys, they are one in a million and I will never stop singing their praises. Thank you Leaders letting team!... Read more
Tenant
24th Dec 2021 (3 years ago)
L Brett
I have just used Leaders Southend branch on the sale of my flat and can’t recommend Leaders enough , Kerry from Leaders Southend Branch was absolutely fantastic she went above and beyond to help us on our sale and purchase and was in contact every day with us to help with any questions that we had, Thank you Leaders Southend for all your help!... Read more
Seller
6th Dec 2021 (3 years ago)
J Powell
I'm very pleased with the service I receive from Leaders, Paula Williamson and Mica always deal immediately with anything needing attention. I had one issue only, and that was late rental payment (passed on from the tenant,) but the issue was resolved and payment is made a bit quicker lately. I would recommend Leaders to any landlord (or tenant ). Julie Powell... Read more
Landlord
1st Dec 2021 (3 years ago)
I Tahhan
Leaders management and staff in Southend continue to excel in managing rented properties and presenting the Landlord's best interest. They manage to build bridges between Landlords and tenants and make sure that rent is paid on time, which is very important to every Landlord. They are devoted to their work, implement the laws and make sure that Landlords and tenants are both well protected under the law.... Read more
Landlord
19th Nov 2021 (3 years ago)
A Geckos
Keep on phoning up to enquire about properties ... keep on being told that I’ll ‘get a call back ‘ and never do :( I have been told this three times now and I have to keep on phoning back , and when I do I get the same exact response .... Read more
5th Nov 2021 (3 years ago)
T Dadar
Fantastic staff. I got a lot of support during the entire process of selling our flat, from Shane, Lea, James and their colleagues. Good communication and staff were really responsive. Would definitely recommend.... Read more
Seller
29th Sep 2021 (3 years ago)
R Boyden.
I had the best experience, My smoke dectector failed, So I emailed Leaders and was hugely lucky to get Joann Clarke, within two hours she has managed to contact my landlord and get Authorisation for the work to install a new smoke detector, But not only that she had managed to select a contractor to come and install it. Under two hours I have a new smoke detector installed and working. Joann again has proved why she is the best. Thank you Joann you are the only one I can rely on to get things done. Please can Leaders find 30 Joann's to look after the southend office then it will run smoothly for a change.... Read more
Tenant
23rd Sep 2021 (3 years ago)
P Marie
Leaders maintain a professional standard in customer care. Thank you to James, Leah & Shane for your support with my purchase of my dream home. ????... Read more
Buyer
26th Aug 2021 (3 years ago)
R Lintern
Mica, Sophia & Jo are excellent, friendly and professional in equal measures, they made sure our move went as swiftly and easily as possible, we could not find fault with them if we tried.... Read more
17th Aug 2021 (3 years ago)
J Chavero
We just rented an amazing flat in Westcliff-on-sea through Leaders and I have to say that it has been a wonderful experience.
Firstly, they are real professional and they know what are they doing, and on another hand, one of the things that for us it was more important is that they are a human team who really cares about you as a tenant.
Secondly, I would thanks to Sophia for accompanying us during all the process and make it comfortable and easy for us, and since we had the keys, Paula has been a great property manager who has been on our side at any moment.
We highly recommend Leaders as your letting agents. At least, our experience has been fabulous.
Thanks.... Read more
Tenant
11th Aug 2021 (3 years ago)
I Rehman
My first experience of renting a home and the Leaders Team at Southend were the most kindest and helpful people I couldve asked for. Micha, had looked after me very well, went above and beyond to make sure my situation was sorted. Thank you to everyone for all your help and your kind gestures, I am ever so grateful.... Read more
Tenant
4th Aug 2021 (3 years ago)
A Noyce
Great experience with Leaders. My first experience of moving into my own place. I dealt with Mica who was fantastic throughout, was reassuring, answered all my questions and made the process as smooth as possible. I'd highly recommend leaders, very professional and always on hand to help and answer any questions and give you a smooth moving process.... Read more
Tenant
30th Jul 2021 (3 years ago)
V Burles
I have been dealing with this particular branch of Leaders for 14 years. Initially I rented a property through them and they were fantastic anything that came up was always dealt with promptly, I would also add it was my first time living on my own and they gave me such valuable advice on utility bills etc… I wouldn’t have had a clue without their help.
Then I rented out a property through Leaders, they quickly found tenants and looked after all aspects of the rental. They offer great advice and support for Landlords.
In particular Paula on the rental team is fantastic she works hard to look after both tenant and landlord she is a lovely lady to deal with and very professional.
I would recommend using Leaders and would always use there services when renting.
Thank you guys you are a great team... Read more
Landlord
30th Apr 2021 (3 years ago)
D Killoran
Massive thank you to Mica and everyone at Leaders Southend. Everything went through really quickly and without any issues at all, would highly recommend Leaders if you are looking to rent or buy.... Read more
9th Mar 2021 (3 years ago)
X N
First taking out a flat with them:
Really friendly and helpful, made the whole process for moving with them easy and clear. The person I dealt with personally Mica was very helpful indeed would definitely use them again!
A year on:
Since taking my tenancy out with leaders over a year ago they have been nothing but helpful, whenever I have issues Paula in the property management and the lettings team has always been quick to reply and helpful with any questions or problems that might crop up especially during the currently situation we all find ourselves in. I would recommend them highly.... Read more
Tenant
2nd Mar 2021 (3 years ago)
C Cooper
Just rented a flat through leaders and the service from the first phone call to me moving in Kai has been absolutely brilliant, very helpful and any questions or queries have been answered very quickly.
Thank you Kai... Read more
Tenant
1st Mar 2021 (3 years ago)
L Ptolomey
Very good, was given a time of electrics to be carried out, and was on time x... Read more
28th Feb 2021 (3 years ago)
M Purdy
Having sold our home through Leaders Estate Agents my wife and I can only have high praise for the help and advise given to us by James and Shane
From the very beginning James put us at ease and from day one we knew that everything was going to go through without any hitches with his and Shanes help.
The whole process has be worry free and if we needed help at any time either one of these two were there for us .
They have both been very efficient and professional which makes a change these days .
My wife and I would have no problem in recommending these men to any one who is wanting to sell their home hassle free.
These two really do know their business when it comes to Sales and very High Class Service to the customer .
My wife and I can only thank them both and wish them all the best for the future .
Mr & Mrs Purdy
Southend.... Read more
Seller
25th Feb 2021 (3 years ago)
B Pasco
I dealt with Kai Bourne and was immediately impressed with her professionalism, responsiveness, broad nowledge and quality of service.
She is a great ambassador for Leaders.... Read more
25th Feb 2021 (3 years ago)
S French
Paula Williamson is amazing! She always deals with our repairs quickly and efficiently and is very approachable. Thank you Paula.... Read more
Tenant
22nd Feb 2021 (3 years ago)
Invisible
I just bought a flat and the service was amazing. The whole way through the letting agent Kai was always by her phone and ready to answer any questions and solve any troubles we had. She was very quick to get a hold of and the process was 5 times quicker than other particular agents. So if you want to get a new home quick go to Leaders and you will be as chuffed as me with the efficiency. I do not normally do reviews at all but this is definitely worth writing about. Thank you Kai and thank you Leaders for everything.... Read more
Buyer
13th Feb 2021 (3 years ago)
Emma
I would recommend this company 100%, the staff are very professional and understanding. Thank you to Paula for always helping me out with any issues or queries I have, you are a star!... Read more
11th Feb 2021 (3 years ago)
Z BARTZ
Thanks kai for all your hard work and dedication of what you do. You find a tenant in just few days despite of this pandemic. You answer all my query and questions. I can’t asked for more. Highly recommended estates agent. Salute to Kai... Read more
Landlord
8th Feb 2021 (4 years ago)
Beata
I would like to thank Mica for all her help, she was excellent and very professional. I would highly recommend Leaders Estate Agents.... Read more
5th Feb 2021 (4 years ago)
P Dominey
Swift sale of our house. Always responsive to emails and phone calls. Friendly and helpful. I would recommend.
Thanks Leaders.... Read more
Seller
3rd Feb 2021 (4 years ago)
Y Adrian
The Lettings team there are incredible and with a special shout out to Max who walked me through the whole process of renting. Right from the viewing of properties under these difficult times, to tenancy agreement to actually moving in.
This is my first move away from home and just having someone looking after me, who I feel that I can trust is quite simply something that money can't buy. Thank you Max, Kai and Mica... Read more
Tenant
29th Jan 2021 (4 years ago)
R Kissoon
Ive been in my property exactly a year now and i cant praise LEADERS enough, from my first meeting with Mica, who was a great help in securing my rental to Paula Williamson from property management. Not that ive had many problems but any problem has been dealt with quickly and to a good standard. Thanks Leaders !!!... Read more
Tenant
25th Jan 2021 (4 years ago)
I Surroop
Great experience with the entire letting team in Southend. The team worked extremely hard throughout to let my flat considering a tough market we are currently in. Great professionalism from the entire team and always there when you need them. A special thanks goes to the lovely Mica who lived up to everything she said she’d do and couldn’t ask for more. Thank you Mica and thanks to Max&Kai.
I hope you guys have a successful year.
Onward and upwards!
Imdaad... Read more
Landlord
11th Jan 2021 (4 years ago)
D Brannon
Review by Shannon- the customer service was absolutely amazing. Great support and always keeping me up to date. Really have gone above and beyond.... Read more
16th Dec 2020 (4 years ago)
M Gordon
Kai has been a god send trying to find me a suitable home for my family always on the end of the phone with up and coming place now yet advertised can not fault her hard work. Excellent service thank you Kai.... Read more
12th Dec 2020 (4 years ago)
N E
Outstanding customer service by the Team at Leaders in Southend. Mica has been absolutely phenomenal and going above an beyond to get me into a property in the shortest time which I’m thoroughly appreciative of the effort it takes to fast forward everything so a Huge Thank You!! I would definitely recommend they are professional, responsive and if they say they will call you, they will without fail! Also Thank you to Max for your guidance throughout the offer stage as your support was hugely appreciated.... Read more
Buyer
8th Dec 2020 (4 years ago)
D Parekh-Jones
Kai has been brilliant, from start to finish, well still ongoing actually. She is a good asset to the company. Very happy with her communication. Thank you Kai.... Read more
4th Dec 2020 (4 years ago)
S Corris
When it comes to finding your home they say it's "Location, Location, Location" but I am afraid they are wrong it's "Agent, Agent, Agent!"
Leaders Southend have an amazing team right through from Max, Kai, Mica, James, Paula, Louise and Jo. Not only are they are all knowledgeable, professional, kind and helpful but best of the always have some delicious treat to hand which always puts a smile on your face. Thank you for being fab!... Read more
4th Dec 2020 (4 years ago)
C bar
Kai at leaders Southend was our agent for the property. She provided a great deal of help and was extremely professional and friendly. This being my first property, she made it a rather stress free process and I would definitely recommend Leaders.
Also the welcome book once you get your keys is a really nice addition.... Read more
Buyer
2nd Dec 2020 (4 years ago)
R Psaroudakis
Thank you Leaders... Now I had move to a new house..!!
And of course.., thank you very much Kai Bourne for your help, support and for everything else...!!... Read more
2nd Dec 2020 (4 years ago)
D Misell
Want to say how fantastic Kai is at leaders in Southend.
Excellent customer service and a great asset to the team... Read more
1st Dec 2020 (4 years ago)
F Clifford
Kai at leaders Southend really went above and beyond to secure us the house and we are all settling in now. Great property and the staff are all friendly and helpful and professional.
Kai is lovely! She was super helpful and really is a breath of fresh air in all my experience with renting a property she really made the process easy.
All in all I highly recommend the service at Leaders Southend!... Read more
Tenant
1st Dec 2020 (4 years ago)
D ovretveit
Nothing but a glowing report for Kai ????????she went above and beyond to help. And was happy and cheerful the whole time, despite my numerous phonecalls ha ha.. Kai is definitely a star and a genuinely nice person ????... Read more
1st Dec 2020 (4 years ago)
L Watson
Honestly can not thank kai and the team at leaders enough. They were incredibly helpful and understanding during a difficult situation I was in, they arranged a viewing, started the application process, completed all background and credit checks and took the property off the market all on the same day.
From experience as a Tennant with different estate agents and also when trying to find a new home as a renting Tennant I have found that you are often shoved aside as they care more for people buying properties...however this was not the case with leaders at all.
They showed professionalism and kindness and can honestly say I'm happy to now be under their wing while in my new rented accommodation.... Read more
Tenant
20th Nov 2020 (4 years ago)
M griffin
I have been with leaders for a couple of years now and always find them extremely professional and responsive. They always let me know of any issues straight away and any problems are dealt with promptly . I tend to always deal with Paula who is very nice, professional and nothing is too much trouble. Would definitely recommend .... Read more
Landlord
15th Nov 2020 (4 years ago)
A holborough
WOW WOW WOW – Mica and Kai: extremely professional and two individuals who went over and beyond in getting a property rented, for me, in the Southend area. Over the years I have dealt with various Agents, but in the case of Mica and Kai I cannot thank them enough for all their hard work and efforts as they have assisted in things that I know other Agents would not get involved with. If ever you get the chance to work with Mica and Kai in renting your property – you will not be disappointed !!!!... Read more
Landlord
4th Nov 2020 (4 years ago)
P Harrison
Despite covid 19 Have had excellent and friendly service and advice from all who work there! Definetly recommend... Read more
7th Oct 2020 (4 years ago)
M Bawden
Very helpful and supportive letting agents! Paula is always replies to emails and phone calls relating to property management very promptly!... Read more
Landlord
6th Oct 2020 (4 years ago)
H Serenity
After having had a difficult situation with a previous agent, that cost us both time and money due to the Brexit deadline, Leaders have been phenominal in their exceptional level of customer service.
Shane and James have been highly focused, dedicated and professional in supporting us and ensuring all our needs are met with exceptional results.
Leaders are most certainly not the cheapest agents on the market, however their customer service and customer care makes them worth every penny in my opinion.
The Southend branch really should be commended on their excellent level of customer service. Thank you for everything.... Read more
24th Sep 2020 (4 years ago)
E Bradbury
Michael helped us initially who was always quick at responding, friendly and helpful. We have been passed over to Mica who has been in contact regularly, very friendly and has helped to ensure we could get the keys to the property as early as possible. Friendly & professional which is what you want.... Read more
Tenant
24th Sep 2020 (4 years ago)
D Hoskins
Mica was a great help to me throughout the process guiding me through every step to getting my new place, although due to changing circumstances I didn't go through with it she still made me feel like a valued customer and I'd love to do business with them again.... Read more
23rd Sep 2020 (4 years ago)
Detailer77

If your looking for an agency that's open to discussion in a depth that's goes as deep as your after then they must have agents that match and that IS exactly what I found as one of Leaders clients. I can call email or text or hand written note and with confidence ,know i WILL be heard and have their attention every time.
A great atmosphere or can I say ambience when I walk and talk to James and Shane alike.
They listen and communicate as if I'm sat indoors with friends with a very professional approach too.
Ultimately I've probably made a couple if not more friends .
Ever heard that with estate agents ? You have now.
Always a warm reception and welcome here and you can put any relative forethought or concerns to them.
Never once have I felt out.my depth or being led to an unknown scenario .
All above board clear cut no hidden anything .
Keep up the hard work guys n the team. Whilst Shane pours a morning fresh orange . James is already on his lunch break !!
Great people to work with many thanks and I'll be using them again and recommend them every time.
Thanks again
Micky J... Read more
5th Sep 2020 (4 years ago)
K J
I would like to thank Louise, she was very helpful and reassuring during this difficult time. We had an issue with our bathroom taps and I was impressed how prompt she handled the situation.
Also I must praise the plumber who replaced our taps, contracted by Leaders. On the day to fix the taps, we had no hot water! Oh no, Another problem! Yet they knew exactly the problem and fixed it immediately. ????????... Read more
Tenant
4th Sep 2020 (4 years ago)
S Hlabangana
Paula has been very helpful to us, very prompt with reply even in the height of the Covid pandemic... Read more
3rd Sep 2020 (4 years ago)
E Lesniewska
Found a great property with leaders! Michael was always very helpful and responded to all my queries quickly. Would highly recommend using this agency.... Read more
2nd Sep 2020 (4 years ago)
G Ferris
Excellent service, they got everything sorted pretty fast for me and have helped with any enquiries I've had straight away. Good professional service. I mainly dealt with mica who helped with everything. Thanks for the speedy turn around... Read more
1st Sep 2020 (4 years ago)
J Jiang
Me and my wife Fan have a great experience with Leaders house agent recently. All the initial queries were responded by Thomas very clearly and very quickly via phone calls, emails, and text messages. Advert were posted almost instantly, and quite a few viewings were arranged by him in a very short time. And out of our expectation, the flat was let out within a week! I find Thomas very professional and having excellent customer service manners. He is really an asset to the agent. Overall, I had great experience with Leaders via their staff Thomas and Michael. Thank you!... Read more
Landlord
28th Aug 2020 (4 years ago)
J G
Mica has been brilliant from start to finish.
She was friendly, helpful and very quick to respond with any queries.
She was polite and made us feel like nothing was too much trouble.
She has a huge caseload and yet somehow manages to make us feel like we're the only people she's dealing with. Would highly recommend... Read more
27th Aug 2020 (4 years ago)
S Wilde
Mica really helped my whole process of moving out for the first time go very smoothly and efficiently! Always kept me updated with any changes! Couldn’t recommend Leaders enough! Thank you everyone :)... Read more
Tenant
19th Aug 2020 (4 years ago)
E Honarvar
Michael, Tom and the team have been very helpful and supportive.
They made the entire process smooth and easy.
Happy with my decision and would highly recommend.
Keep up the excellent service... Read more
13th Aug 2020 (4 years ago)
S Dillon
What a fantastic team they all are at Leaders. I was at a lose when my previous Managing Agent disappeared! From the very first phone call to them, they have been absolutely amazing in dealing with my property, tenants, legal documents, property checks etc
They always keep me informed about my property and tenants. I have mainly dealt with Tom, Michael and Jo and they all go the extra mile with their utmost courtesy and customer service. I would like to personally thank them all for the hard work they have performed on my behalf! I am so pleased with them and may our business relationship continue in a positive fashion for many many years to come!... Read more
Landlord
11th Aug 2020 (4 years ago)
L Cooper
Cannot thank mica at leaders enough for her help and professional approach to helping us find a new property to let. Unfortunately due to our landlord selling our current property we have to look for somewhere new. This has been stressful but since approaching leaders we feel like they have taken the stress out of us moving. Can’t thank mica enough.... Read more
Tenant
11th Aug 2020 (4 years ago)
A Gibbons
A very friendly, helpful and professional service. I would highly recommend Leaders to any landlords that are looking for an agent... Read more
Landlord
4th Aug 2020 (4 years ago)
B H
Excellent service, James and the team were very responsive and professional, would highly recommend Leaders to anyone.... Read more
30th Jul 2020 (4 years ago)
M Leigh
The sale was a hard one due to the lease but they never gave up and remained positive all the way through. Could not have asked for better service. Thank you James... Read more
Seller
29th Jul 2020 (4 years ago)
L Nicholls
Very grateful to Michael and Tom for all their help getting us into our property. They were very proactive and happily answered my constant questions I phoned and emailed with. Thanks for getting us in our new home so fast. We couldn’t be happier here and with all the help from Leaders.... Read more
Buyer
13th Jul 2020 (4 years ago)
S Barton
Made our move really easy. Thomas was extremely helpful and friendly as were all the staff that we dealt with. Quick replies to emails, very accommodating with times and dates and overall a fantastic experience.... Read more
23rd Jun 2020 (4 years ago)
A Benjamin
Can’t fault their property maintenance department and in particular Paula who has been amazing with getting things done so quickly. Thanks again.... Read more
Tenant
10th Jun 2020 (4 years ago)
K Maynard
Whenever I have contacted leaders for any problems or repairs it has been sorted quickly and efficiently.paula was a great help to us during lockdown with the issues that occurred thank you.... Read more
Tenant
3rd Jun 2020 (4 years ago)
E Fryett
Absolutely fantastic. Made my move really easy. Extremely helpful & responsive replies during a time when working from homes... Cat Goodwin & Thomas Overton-Smith... nothing short of marvellous to deal with. Very professional and friendly.
If I move again,I’ll be looking first from Leaders portfolio
Cheers guys... Read more
Tenant
6th May 2020 (4 years ago)
Y Forte
Very efficient and professional. I was kept informed throughout the entireprocess which made everything much less stressful. They were also very accommodating to my requests. Great team; I’d recommend them anyone!
Edit: The property management team have been very helpful; even in these trying times of the pandemic Paula was able to get a plumber out to the house. Very happy... Read more
4th May 2020 (4 years ago)
N Clark
We were a UK Family returning from a long period living overseas which meant we were unable to tick all of the boxes regarding tenancy. Of all the Estate agents listed locally the only one willing to go all out and help us with accommodation was Leaders, Southend. We have been with them now for over three years and are happy to remain with them. We communicate mostly with Louise at Leaders PMD. Asked would I recommend Leaders Southend…..Indeed I would !... Read more
Tenant
27th Apr 2020 (4 years ago)
S Thomas
Excellent service - despite the 'lock down'. The team always reply to emails promptly and do their best to resolve and help situations.... Read more
15th Apr 2020 (4 years ago)
L Bunce
Myself my partner and my son has just moved in to our new home and one of our heaters wasn’t working. We quickly alerted the property management team and was dealing with a lady called Paula. She responded very quickly and has managed to get this situation sorted so quickly! Very happy and pleased with her service. X... Read more
Tenant
3rd Apr 2020 (4 years ago)
R eldian
From my first meeting with Leaders Southend I found them professional, and courteous. Unlike many other estate agents I have dealt with they were refreshingly non pushy and respectful and kept me up to date with clear verbal and email communications throughout the letting process. My agent Mica was extremely helpful and a pleasure to deal with. I would highly recommend using Leaders Southend asan Estate agent as they are a cut above the rest.... Read more
Landlord
18th Mar 2020 (4 years ago)
T cody
I had a great experience when dealing with Leaders, both Mica and Mike were very accommodating and nothing was too much trouble for them, they were very professional throughout my dealings. I would highly recommend Leaders Estate Agents.... Read more
13th Mar 2020 (4 years ago)
V cooke
I haven't been with the estate agents very long but mica has been very helpful and understanding of my circumstances and has offered help and support where it is needed... Read more
9th Mar 2020 (4 years ago)
D Frankum
Great service... Read more
2nd Mar 2020 (4 years ago)
C Younis
Very nice experience dealing with Leaders.
Team very professional and helpful .
Thank you Michael.
Highly recommended.... Read more
15th Feb 2020 (4 years ago)
cmann623
Found everything super easy in terms of moving into our new place. Mica was great and always there for us with whatever we needed. Would definitely recommend using Leaders to find a new home. Friendly and personal service.... Read more
Tenant
12th Feb 2020 (4 years ago)
N Blackburn
Rang Paula when my fence panel got blown down and she sorted it straight away. Always very helpful and friendly whenever I call them.... Read more
10th Feb 2020 (4 years ago)
A tinning
Very happy with Micah and all the Leaders staff arranging a tenant for our property. Friendly and efficient. Many thanks... Read more
Landlord
8th Feb 2020 (5 years ago)
J Hartnell
Absolutely amazing service from first viewing to getting the keys. Michael has been amazing and made the whole process easy and hassle free. Big thanks! And big thanks to Mica too!... Read more
Buyer
7th Feb 2020 (5 years ago)
D 032
Great agents, we were lucky enough to have Mica. She was incredibly helpful and couldn't do more for us. Thanks for all the help.... Read more
7th Feb 2020 (5 years ago)
T Awofisayo
Leaders team are very friendly to the extent that when I complained about something they go out of their way to find a solution and try to make me a happy tenant.... Read more
Tenant
3rd Feb 2020 (5 years ago)
S Thomas
Michael and the Leaders team' have been super efficient and their client support fantastic. They do everything 'by the book' and leave nothing to chance. Their communication has been extremely professional and no query or worry is treated as unnecessary. Michael is very polite, hard working and a gentleman. They know what they are doing! I would highly recommend.... Read more
2nd Feb 2020 (5 years ago)
N Jamieson
Until a few weeks ago I had been a tenant with Leaders for 12 years. I found their service for the duration of the tenancy first class, and I wouldn't hesitate to recommend them to anyone. Jo was always quick to help with any queries I had, making property inspections feel like a friend was visiting. Thank you Leaders.... Read more
Tenant
23rd Jan 2020 (5 years ago)
A Day
Michael and the rest of the team were really friendly and helpful when my Dad decided to move. He found him a place he didn't think he'd be able to afford and it's all worked out wonderfully! They couldn't have done enough for him. Would highly recommend!... Read more
Buyer
19th Jan 2020 (5 years ago)
R Patel
Leaders Southend have been fantastic in helping let out and manage my property. Mica, in particular, has been extremely helpful and provided a brilliant service. Thank you :)... Read more
Landlord
17th Jan 2020 (5 years ago)
S Armitage
I didn't decide to go with the flat that I viewed with Leaders, but wanted to write a review because of the help they gave us. The agent that showed us around, Mica, was super helpful - the nicest agent we've met so far - couldn't have done enough for us! As first time renters it was so important too - we had so many questions and now I feel totally comfortable with the process and what's required form both sides! Sorry we didn't take the property, but thanks so much Mica!... Read more
16th Jan 2020 (5 years ago)
G Scruff
Leaders sales and lettings estate agents are very helpful and kind friendly bush of professionals workers they have helped me in a few ways whilst i have been a tenant on their books i have never had any problems with their firm they are 101% professionals & the four ladies on the rental side of things are the best too deal with as a letting agents they are the ones to be with & if there is any problems they can fix it their names are Louise she has a heart of gold and joanna is the same plus the other two pretty all four are 101% top notch and I wish them a bright & healthy future in 2020????????.... Read more
Tenant
30th Dec 2019 (5 years ago)
Paul
I found the service excellent from start to finish. Efficient and always available to ensure a smooth move.
Mica was excellent and made sure everything run well and was always available to assist with any questions.
Highly recommended... Read more
20th Dec 2019 (5 years ago)
M Downs
No problems what so ever very helpful I would definitely recommend... Read more
19th Dec 2019 (5 years ago)
Sophie
Mica was so helpful - went through everything with me and provided me with brilliant service. Very friendly, helpful and was able to assist with all my (many) questions. Couldn't recommend her and Leaders any higher. Fab! Very happy! :-)... Read more
16th Dec 2019 (5 years ago)
J Farenden
Leader was our management agent and helped our landlord get money out of us for work on a house we rented when we moved out that was never done as the house was sold to someone else even before we moved out. Seemed to go with what the landlords said and did really care what we had to say. Seems they are all about the landlords and not the tenants... Read more
Tenant
8th Dec 2019 (5 years ago)
J norton
Just started using Leaders as our managing agent. So far so good found us a new family very quickly so they are in a new home for Christmas. Mica is very good at updating me at every stage only spoken to her on the phone as I have missed her each time I have been to the office. So far the service is excellent hope it carries on...... Read more
Landlord
29th Nov 2019 (5 years ago)
T Theatre
My experience with leaders was nothing but positive. This was the first time I have ever moved into a property and they helped make everything easy and swift. Micheal our l designated estate agent was incredible helpful and helped us find our first place. He worked extremely hard aswell as the other team members but he really stood out and made sure we were happy in our new place. Even after he gave us a call to see how we were settling in. Over all an incredible experience with them.
Thankyou for everything guys.... Read more
Tenant
28th Nov 2019 (5 years ago)
N Jones
Cannot thank Michael Mica and Tom enough for the amazing service we received when looking for a flat to rent. From start to finish they were all very professional and friendly and nothing was too mich trouble. For example after viewing and deciding on a property we needed the measutements for the alcoves amd Mica was happy to oblige. They all work so well as a team and kept us updated every step of the way from getting the references etc and finalising our move in date. First class service from a first class team. Thank you from Poppy and Vitaliy... Read more
Tenant
28th Nov 2019 (5 years ago)
T Vogt
Our boiler recently failed its annual gas safety inspection and the service and support we received from the team at Leaders was excellent.
After over thirty years as a rental tennant in Southend i can say without hestation that Leaders are the most professional and helpful agency ive ever dealt with.
A genuine five star experience.... Read more
Tenant
24th Nov 2019 (5 years ago)
freakygem16
Very communicative, helpful and they always keep me in the loop. All the staff I have dealt with are always very nice and easy to deal with. I usually speak with Micheal and hes always friendly and helpful.... Read more
22nd Nov 2019 (5 years ago)
C SANCHEZ
Paula and Louise and all the team of Leaders PMD are very efficient because they give timely and prompt responses to concerns or queries raised. Thank you.... Read more
22nd Nov 2019 (5 years ago)
S Mcfarlane
Got to be the best estate agents we have used so far. The team are so helpful especially Mica who found us the perfect property and contacted us before it was advertised so we were the first to view it. Although they are very professional, they are also very friendly and really go out their way to help you get the property you want.... Read more
14th Nov 2019 (5 years ago)
S Pamenter
It is our First time dealing with Leaders, and after experiencing and dealing with a few other estate agents. Leaders blows every other estate agent out of the game. They are so professional, accommodating and actually want to help you and in any way shape or form that they can. Nothing ever seems to much for them. Any enquiries we have had we have always been able to get straight through to them and they have always helped us straight away and gone above and beyond even with us even down to having to change going to said property at last minute they make the time and make it doable! Mica in particularly has kept us up to date with every little update with the property and process which has been amazing and has just generally been incredible to deal with! Thankyou so much guys to everyone else who has helped also & Thankyou so much Mica. Can’t wait to pick our keys up ??!!... Read more
Tenant
13th Nov 2019 (5 years ago)
H Riley
Leaders have been marvellous with arranging and troubleshooting a recent bathroom renovation in one of my rental properties.
They have kept me up to date with how things are going and, most importantly, arranged quickly to oversee a problem when it occurred.
Leaders , and previous to them it was Tudor Estates, have been my agents for well over 10 years and I have always been very happy with the service they offer.... Read more
Landlord
30th Oct 2019 (5 years ago)
T M
Louise was amazing an efficient in helping me during my 16 year tenancy with leaders. They never let me done, also thanks to Jess, Tom, Joanne and Paula for their excellent customer service. Keep it up guys. Fantastic crew. Tandy.... Read more
Tenant
29th Oct 2019 (5 years ago)
S Bharara
Staff at Leaders is very helpful, they keep you posted with each and every update regarding the property. I can not commend less on their turn around time, their responses are very prompt and very clear. Staff at leader is professional and proactive. I particularly like to mention Mica Bailey from their Southend branch, she was very supportive in journey for getting the right house for us.
I would like to suggest Leaders to all who are looking to buy or let property.... Read more
29th Oct 2019 (5 years ago)
J Earwaker
So far so good.... Read more
26th Oct 2019 (5 years ago)
S Barham
The staff at leaders was so supportive and helpful, I couldn’t suggest enough to people about them. They kept me up to date with everything. If there was anything I need to know or do they would call me or email me to let me know. Thank you to everyone in the team especially Michael who has been fantastic. Brilliant customer service with in the team and made me feel comfortable and supported. Thank you Leaders Southend.... Read more
18th Oct 2019 (5 years ago)
J Smith
Everyone at Leaders has been exceptionally helpful at every stage of the process of selling my mother's house This has been a big thing for me as until a few years ago it would have been dealt with by my elder brother who died last year. Leaders have made a big job easy. Many thanks, John.... Read more
Seller
16th Oct 2019 (5 years ago)
F Baker
We have been Landlords with Leaders (Southend) for many years and have a great rapport with the team there. Always friendly, helpful, polite and most of all efficient and professional in their service . We would definitely recommend them ! A huge thank you to Louise, Jessica, Paula, Jo, Mike and Tom for all their hard work.
Frankie and Derek Baker... Read more
Landlord
10th Oct 2019 (5 years ago)
I Paolini
Louise, Paula & Jess very efficient and help in anyway possible. Have rented with them for 7 years and moved to several properties. Would definitely recommend.... Read more
Tenant
2nd Oct 2019 (5 years ago)
K Johnston
Fantastic service. Mica was brilliant from start to finish. Just called for a repair and once again great service from the team. Repair done in good time and all working perfect. Thank you... Read more
Tenant
2nd Oct 2019 (5 years ago)
B Dowokpor
Abi is a very lady with excellent customer srevice skills.
Very patient and respectful.... Read more
27th Sep 2019 (5 years ago)
N Butcher
Fabulous service from Leaders. Mica Bailey has been at the end of the phone to answer all my concerns and questions through every step of the renting process. Happy client :)... Read more
Tenant
26th Sep 2019 (5 years ago)
B Beren
My wife and I have been under leaders management for almost a year and have only had good experiences. They are prompt in responding and helpful.... Read more
Landlord
26th Sep 2019 (5 years ago)
P Slyzyak
First time moving, and I cant stress enough on how helpful Mica has been. Any problems or any questions that did arise she was there to help right away. Would definitely recommend getting in touch with her to find your new home! Absolute Star!... Read more
25th Sep 2019 (5 years ago)
S Sotonwa
Met Joann when she inspected the property. Just like all the staff I have dealt with in the Southend office, she was professional, knowledgeable , friendly and helpful. Louise in Property Management has been timely in her response always resolving any issues with the property efficiently and Michael & Josh in Lettings gave me a seamless experience been back as a tenant (after over 20 years). Thank you all x.... Read more
Tenant
21st Sep 2019 (5 years ago)
J Gul
Leaders have been managing my property for over two years. I have been very satisfied with their services.
They have always been very professional and have acted promptly to all requests.. I mainly deal with Louise
at the Southend-on-Sea branch and feel she is a great asset in that branch. She has dealt with all my rental issues and sorted all repairs and tenant problems very efficiently. Off course the other members of the team are also very helpful and keep me regularly on tenants and the regular checks made to the property.
I give the Southend-on-Sea branch five STARS .... Read more
Landlord
21st Sep 2019 (5 years ago)
S H
Recently sold my place with Leaders in Southend, really helpful, knowledgeable and friendly. Big thanks to Imdaad, Abbey and the rest of the guys.... Read more
Seller
21st Sep 2019 (5 years ago)
B oliverio
Excellent service from the team at Leaders Southend. Particularly Mica Bailey who dealt with any enquires I had efficiently and quickly... Read more
20th Sep 2019 (5 years ago)
S Durling
Brilliant customer service from Abbie! She took us round to our first ever viewing of a property and made it stress free. We felt very comfortable. Very easy to talk as well. Thank you! ????... Read more
18th Sep 2019 (5 years ago)
L Carvalho
Having been a tenant of Leaders now for 2 years, the team at Leaders Southend have been amazing!! Tom their manager, Mike and Mica as negotiators and Jessica, Louise and Paula from the property management team
have always been on hand to deal with any issues.Joann who completes the property inspections visits regularly as well to make sure everythings all running smoothly. I have rented with other agents previously but the service at Leaders southend has been the best!... Read more
Tenant
18th Sep 2019 (5 years ago)
O Monteiro
(Translated by Google) The service was acceptable.
(Original)
O atendimento foi aceitável.... Read more
13th Sep 2019 (5 years ago)
A Murrell
Michael was friendly and got it sorted it out quickly , can’t ask for more... Read more
11th Sep 2019 (5 years ago)
S Hayes
Worked with Leaders for over a year and a half now and the property management team at the Southend office, (Jess, Louise and Paula) have always been very polite and helpful! Always very professional and able to deal with situations on behalf of tenants and landlords.
Would highly recommend using there services!... Read more
4th Sep 2019 (5 years ago)
C Kelleher
Mica was really helpful and friendly as well as the rest of the team ??... Read more
3rd Sep 2019 (5 years ago)
H Gray
My experience with Leaders (Southend) has been great, particularly Imdaad as he has handled my purchase from the start and all the way through to completion. Imdaad negotiated an excellent deal for me and has been extremely helpful throughout the long process - which was through no fault of his own. Thanks a lot Imdaad!... Read more
Buyer
3rd Sep 2019 (5 years ago)
S clare
I had a great experience with Leaders, Southend. Friendly, approachable and professional, they made the process smooth from start to finish. They also answered all of my questions along the way, and had no problems with pointing me in the right direction when I needed it. Thank you Mica, and the rest of the team, for your help.... Read more
3rd Sep 2019 (5 years ago)
D Hockley
The gents I've dealt with at Leaders have been extremely helpful and the communication has been brilliant so far, I would definitely recommend them... Read more
23rd Aug 2019 (5 years ago)
E DJ
Imdaad was a massive help! Manage the whole process for me step by step! So appreciative of the time and effort he put in to help me with my move!... Read more
22nd Aug 2019 (5 years ago)
B maule
Leaders are the best agents I have been I contact with. They are very professional, always happy to help and answer queries and return calls. I especially have to recommend Imdaad who was patient, positive and gave me the help I needed in buying a property on my own. Thank you Imdaad, thank you Leaders of Southend... Read more
Buyer
21st Aug 2019 (5 years ago)
Jakob
Extremely professional and a delight to go through the process with them. Gave clear and concise updates all throughout the process.... Read more
20th Aug 2019 (5 years ago)
M Dickins
I have had the pleasure of dealing with Leaders Estate Agents for the 11 months, renting out one of local properties through them. The staff have always been extremely helpful, responsive, and have great communication skills / local knowledge. I deal with a lot of Estate Agents around the UK, and I highly rate Leaders Estate Agents. I must take this opportunity to thank Mica for all of her help through out the re-letting of the property, and would recommend anyone thinking about renting out their property to get in contact with her. Mica is a complete asset to Leaders.
Thank you all.
Kind Regards
Matthew Dickins... Read more
Landlord
20th Aug 2019 (5 years ago)
M Francis
My experience with the property management team at Leaders, especially, Jessica, has been exceptional. All the maintenance issues brought to her notice, were attended to on priority.... Read more
15th Aug 2019 (5 years ago)
C Baum
Thomas and his team at Leaders in Southend manage a large number of properties on our behalf and we have always been delighted with the service they provide and we would not hesitate to recommend them.... Read more
Landlord
29th Jul 2019 (5 years ago)
J White
Good service, I have been kept informed of progress all the way through to a successful let by all the staff especially Mica... Read more
Landlord
29th Jul 2019 (5 years ago)
C Stevens-meredith
We would like to say how impressed we are with Leaders because having moved to Spain Leaders have been the Managing Agents for our property. Jessica at the Southend branch has been very professional and has kept us informed with regard to any matters that have arisen. We would highly recommend this company... Read more
Landlord
26th Jul 2019 (5 years ago)
J Mac
I recently started looking for a property as mine and my partner's first flat. With him currently working over seas I was managing it all by myself. Looking for a flat can be so stressful, especially when you don't know the area too well. I was very nervous going in that I would make the wrong choice or get something we didn't want. I got in touch with Michael from leaders Southend and the whole process was suddenly so much easier. Day one! I found the perfect spot! It meets all of our requirements and the office door is always open if you have any questions. The whole process has been explained and broken down so it's easy to comprehend so I know exactly what's going on and at what stage. We, thanks to Michael and the team at leaders are now looking forward to our next big adventure!... Read more
24th Jul 2019 (5 years ago)
I Celenk
I must say I have dealt with so many estate agents in my time but I havent met a professional team like Leaders in Southend .Thomas, Michael and the rest of the team all marvellous very informative and polite .They were very efficient to advertise and find me a suitable tenant in very short time. I would definitely use their services in the future and wouldn't hesitate to recommend them to everyone... Read more
Landlord
23rd Jul 2019 (5 years ago)
N Gray
I would like to thank the team at Leaders Southend for their efficiency and professionalism in helping me to rent a flat.
Particular thanks to Mica, Michael and Joshua... Read more
Tenant
23rd Jul 2019 (5 years ago)
V Griffin
The Leaders team at Southend are outstanding, professional , efficient, and friendly, as a landlord they tick all the boxes , well done team , Vic Griffin.... Read more
Landlord
22nd Jul 2019 (5 years ago)
T Monteiro
I would like to say thank you to all leaders team, never forgot how helpful they were 3 year's ago when I moved in to this flat.
Thank's to Paula for all her help every time I need.
I'm glad that I choose leaders to help me rent a flat.
You are the best!... Read more
Tenant
17th Jul 2019 (5 years ago)
J taylor
Absolutely fantastic service from Michael and the rest of the team, Michael kept us in the loop constantly and was on the case with everything he did, fantastic customer service, very friendly atmosphere in the office and has got everything asked for sorted within a very short space of time. would absolutely 100% recommend them to anyone... Read more
17th Jul 2019 (5 years ago)
N Hamster)
Tom and his team are easily approachable, friendly and helpful at all times. We can always rely on them to deal with any matter efficiently and professionally.... Read more
11th Jul 2019 (5 years ago)
A B
Leaders (formerly Tudor) have been our letting agents for over 4 years and continues to retain that friendly family business feel.
When we first acquired our rental property we were reluctant to pay out for management services which we thought we could provide ourselves but how wrong could we have been. For a relatively small fee, our letting has been hassle free, with much thanks to Louise, Joann and the team.... Read more
Landlord
11th Jul 2019 (5 years ago)
S Mannan
Leaders have been absolutely exceptional since day one of signing up with them! I have been with many letting agencies in Southend, however leaders come out on top based on their customer services and their commitment to their landlords! Especially Jo and Louise, they are a credit to the company, they are fantastic. Overall Leaders have been efficient and consistent in their services and have always been with me and I would strongly recommend that if you are a landlord or tenant, you go with them!... Read more
Landlord
29th Jun 2019 (5 years ago)
T Gibbins
Both Michael & Joshua were on the ball from the start. They made the whole procedure run quickly & smoothly which meant it was stress free for me.... Read more
27th Jun 2019 (5 years ago)
B Guiver
Very pleased with the efficiency shown by leaders. Fast response to emails and Paula is fantastic with any problem I have had she has sorted.
Definitely recommend leaders ????????... Read more
27th Jun 2019 (5 years ago)
I Gamer
Joshua has been very helpful during my move, I’m pleased with the standard of service that I have received.... Read more
26th Jun 2019 (5 years ago)
man7as
Very pleasant and helpful team. Leaders team member Paula has helped tremendously, when we were having serious issues with the moving out. Her input has greatly reduced the stress of accumulation of problems related with changing properties!... Read more
Tenant
24th Jun 2019 (5 years ago)
L Tansley
Good service, promptly answered all our questions about the purchase and kept us up to date. Our purchase was handled by Abbie and Imdaad.... Read more
Buyer
12th Jun 2019 (5 years ago)
J lunge
Michael was so helpful during my whole process, accommodating all my requests... Read more
10th Jun 2019 (5 years ago)
J Sharp
Excellent first class service from all the rental team who have just secured a second tenant for me for my Westcliff flat. Have used Leaders management rental team for the past seven years and have found them to be very efficent, professional and helpful. Would like to say a special thank you to Joshua, Michael and Tom for all their hard work. Well done Team. Highly recommend.... Read more
Landlord
3rd Jun 2019 (5 years ago)
M ASD)
Leaders have been a pleasure to deal with. My 88 year old mum is renting a retirement flat through leaders. The entire team couldn’t do enough for us. Joshua initially showed us around the rental property. We found Joshua to be ever so friendly and professional. He took the time to talk to the residents in the retirement housing, which was very endearing. In addition to being professional..he clearly is a people person and wants to help.
Joshua and his colleagues bent over backward to help and guide us through the rental process.
I would highly recommend them... Read more
Tenant
1st Jun 2019 (5 years ago)
S Pope
Michael was fantastic, helping us through the referencing process with expertise and good humour. Would recommend 100 per cent. Steve and Vel Pope.... Read more
31st May 2019 (5 years ago)
G Roberts
Very helpful staff. Easy to deal with and always ready to help. Very happy with leaders as our estate agents, especially Thomas.... Read more
23rd May 2019 (5 years ago)
M M

I use to drive past Leaders to and from work each day so when I wanted an estate agent to help me sell my apartment, it was a no brainer for me to contact them.
Ryan came round and we discussed the sale prices in the area and he gave me his honest opinion on what my home was worth and what it would sell for realistically.
Happy with the price and the fee to go with multiple agents (I chose 3), my apartment went up for sale.
It was sold in just over 2 weeks for full asking. I was totally shocked but oh so happy. I waited till I had sold before really looking at a new place to purchase. I felt this was the right option for me as it gives vendors the reassurance that now you’ve sold your place, you’re in a better position to buy.
Ryan, Imdaad, and Lorraine were all fantastic. I honestly couldn’t ask for more. They were all available via email and phone. I also popped in during the sale of my apartment to see them in person. I couldn’t have done it without them.
I wouldn’t hesitate to contact them again when I’m ready to move. They say buying/selling/moving is stressful but choosing the right estate agents makes one almighty difference.
Ryan even offered to negotiate for me when I found properties I liked as I have no buying experience and didn’t know if other estate agents were bluffing with the asking price. Again-it’s thanks to him and his knowledge that I was able to find somewhere I liked.
The process wasn’t quick like you see on tv. It took monthsssss. With me having to reduce my asking price for my buyer and issues I had with purchasing properties that weren’t as they seemed-I never thought I’d end up moving.
I also want to thank the lovely intern-think her name is Amie or Abbey and the lovely James. You’re all great.... Read more
Seller
23rd May 2019 (5 years ago)
C Townley
Abbie has been fantastic start to finish throughout the purchase of my first property and i cannot thank her and the leaders team enough for all their hard work !!!!... Read more
Buyer
29th Apr 2019 (5 years ago)
P Cruden
We have dealt with the ladies at Leaders as they are now known for nearly 10 yrs. If it is humanly possible,these ladies will do all they can too help.They work well with our land lady.Cannot say enough good things about them. Generally deal with one lady "L",dont want to write her name,she is a star.That said,they are all equally competent and lovely.Be proud of the work you do girls.Thank you.xxx... Read more
Tenant
23rd Apr 2019 (5 years ago)
Z grice
Very pleased with the efficiency shown by the lettings department.Rapid response to e Mail and further follow ups.Something that other agents have not been so prompt about. Have great hopes for further dealings with this company and a new home for me.... Read more
Tenant
15th Apr 2019 (5 years ago)
A Livingstone-Lawn

Michael has been incredible with our journey so far. He has been able to accommodate all of our needs and has helped us find our first home ???? very professional, empathetic and supportive. I have had all my questions answered with impressive timing too. I feel completely at ease and am so happy that we have dealt with an agent who has been extremely helpful. He has gone above and beyond to make sure we are reassured and happy every step of the way. Thank you Michael.
I would also like to add that we have met Joshua at another property viewing. He was also very professional and was able to answer all our questions and help us decide if that property was right for us. Unfortunately it didn't meet our requirements otherwise I'm positive he would have continued to provide a service at the same standard as we have received from Michael as he had already demonstrated.
No matter what agent you have you are in safe hands and you will feel supported all the way! Thank you Leaders!!... Read more
12th Apr 2019 (5 years ago)
S Cars
Very pleased with the service provided by Lorraine.
It was an absolute pleasure buying our first house from Leaders.
Lorraine was very helpful and professional through out the process.
Would highly recommend.
Thanks again... Read more
Buyer
2nd Apr 2019 (5 years ago)
lockstock169
100% helpful .. all staff friensly and courtious especially Jessica who when asked does her utmost to sort any probs or enquiries a highly knowlageable crowd in their field of service highly recommend... Read more
18th Mar 2019 (5 years ago)
C Thompson
Michael showed me around a property and was friendly and knowledgeable.
He was helpful and listened to what I wanted without being pushy
Sadly the property itself wasn’t for me but I’m still looking and trust Micheal to find me the right place in the very near future... Read more
14th Mar 2019 (5 years ago)
C Carter
Joshua has been very helpful and efficient in helping me find the prefect place for my daughter and me. He was well informed, genuine and has made the experience much less stressful. Thank you Leaders and Joshua in particular.... Read more
12th Mar 2019 (5 years ago)
R Gridley
Best letting agent I have ever dealt with. Michael was very polite and helpful with the whole process. I would highly recommend using Michael!... Read more
Landlord
28th Feb 2019 (5 years ago)
A Toncheva
Great attitude and professionalism! Michal and Joshua are answer for any questions very kind and helpful! We are happy that there are people who help make dreams come true! Thanks for your patience, professionalism and courtesy! We strongly recommend leaders in the industry!
Antoniya and Muhammad... Read more
28th Feb 2019 (5 years ago)
N S
Joshua was very helpful and able to answer any questions or query that I had. There was an internal issue that Joshua helped with and solved. I really appreciate all the help and knowledge he had to help me rent out the property in Southend on See
Massive thanks Joshua to you and all the best!
Nick... Read more
Landlord
22nd Feb 2019 (5 years ago)
A Danyel
The best agency!!!number one in England!!!... Read more
19th Feb 2019 (5 years ago)
G Krasniqi
Renting a property through leaders, Micheal and Joshua have stopped at nothing to make sure this has been a great experience.
I would give them both 10 stars. Amazing service couldnt reccomend enough.... Read more
Tenant
13th Feb 2019 (5 years ago)
C A
Renting through Leaders Southend has been a very smooth process. Our negotiator is Joshua Broadhurst who has been very easy to speak to and helpful. We had missed an appointment with a viewing however was Josh was able to facilitate another viewing within our time frame and this ended up with us being able to start the referencing procedure the same week. New to the No deposit option, Joshua had informed us in detail of what this entailed and for this I could not recommend Joshua more if I tried. I look forward to completing the transition over the next couple of weeks and collecting the keys to our new home. Thank You Leaders Southend.... Read more
Tenant
7th Feb 2019 (6 years ago)
S Economou
I found Joshua to be extremely helpful and very efficient during my visit in branch today, I would give him a 5 star review,
Sam Economou
From the Fish House... Read more
6th Feb 2019 (6 years ago)
S Lee
Recently Made an enquiry over the telephone regarding a property in Southend, letting negotiator Josh was extremely helpful and informative giving me all the relevant information, thoroughly recommend leaders as a letting agency due to their competent helpfully friendly staff. Ten stars **********... Read more
Landlord
1st Feb 2019 (6 years ago)
A Hepherd
The staff were amazing they are very professional and helpful. The moving process was so quick and easy we got the keys to the new flat in just over 2 weeks of viewing the property.... Read more
Tenant
1st Feb 2019 (6 years ago)
S Bush
The sales staff were very helpful and understanding throughout the whole process. They may not the biggest estate agent in the area but they know their stuff and they found a buyer for our flat in less than 2 weeks! Their staff were always polite, patient and professional. We definitely picked the right team to sell our property. Thank you Leaders... Read more
Seller
24th Jan 2019 (6 years ago)
C Chanel
I would give them 0 stars if I could.
Absolute disgrace
The lettings Manager: Tom, couldn't manage a beery fart in a whirlwind let alone a property.
When I have asked for his managers details, get deflected and refused.
I will find them myself and make contact.
Let our home through them when we moved abroad: promised the Earth, the tenants are behind on their rent, never pay on time. So we were promised a weekly update by Tom, well the last one was a month ago.
Never available and won't respond.
Cost us a lot of money in fees and bank charges due to their incompetence.
Do not let your property with these money grabbing cowboys. There are far better agencies out there.
You have been warned!... Read more
Landlord
20th Jan 2019 (6 years ago)
D Bates
Lorraine at Leaders was very helpful during our recent house move. She managed to get us in within 3 weeks, in time for Christmas, and was great at communicating with us throughout the process.... Read more
26th Dec 2018 (6 years ago)
A Adisa
From the moment I sent the send button,all I got in return was a a thoroughly professional and prompt service. I had viewing of the apartment ASAP and moved in few days later.
I will use them again if I need to... Read more
Tenant
10th Dec 2018 (6 years ago)
B Hutchon
Having never sold a property before and being quite new to the concept , I was unsure as to what to do but the team at Leaders in Southend were very helpful and easy to work with.
I found that my experience with them be it over the phone or in person was easy and their sales team were very supportive and accommodating to my needs.
Overall experience; the sales process is very easy to set up, the team are friendly and trustworthy, the viewings are carried out professionally, regular check up calls and an influx of interest in my property due to the hard work of the sales team. Well that's a 10 out of 10 in my books.
Thank you Leaders for all you have done for me in helping me sell my property.... Read more
Seller
3rd Dec 2018 (6 years ago)
H Ali
Leaders very helpful lovely staff, thank you Joanne for taking care of me much appreciated.... Read more
24th Nov 2018 (6 years ago)
T Jeffrey
An excellent team looking after my tenants, well worth the money to take the worry out of letting. Strongly recommend.... Read more
Landlord
22nd Nov 2018 (6 years ago)
J Domagalski
Michael helped me move into a flat in Westcliff And i was happy with the service provided by Leaders... Read more
Tenant
21st Nov 2018 (6 years ago)
S Pjetri
Very hellpfull and caind staf,all the time they was ready to help you for evrything... Read more
21st Nov 2018 (6 years ago)
J Meaney
Couldn't be happier if I'm being completely honest. Michael was a delight. The whole team was extremely friendly. From the cup of tea on entry to handing over keys Leaders were with us the whole way... Read more
Tenant
20th Nov 2018 (6 years ago)
G User
Customer service was a key aspect my partner and I were looking for and leaders accommodated this exceptionally. we found that leaders supasses any other company we have had previous dealings with. The staff are extremely friendly and helpful without the pushy attitudes and false information others sell. Will now only deal with Leaders.... Read more
20th Nov 2018 (6 years ago)
M Rovers
Best in the business... Read more
20th Nov 2018 (6 years ago)
D M
Fantastic service as always! Mike was really helpful in what me and my partner needed!... Read more
20th Nov 2018 (6 years ago)
J Walker
Fantastic staff and service, werent pushy or forceful with their selling at all. Our representative Michael was professional and helpful beyond expectations at every turn.... Read more
Seller
20th Nov 2018 (6 years ago)
R Sheerman
Leaders are a very professional efficient let agent and would recommend them... Read more
Landlord
25th Oct 2018 (6 years ago)
A Hutchins
Avoid at all costs. Poor service, lying to landlords and tenants alike.
Numerous falsehoods and inconsistencies in reports, seem unable to understand and abide by their own contracts.
Will be seeing them in court.... Read more
8th Oct 2018 (6 years ago)
J Henderson-Long
Excellent Service. Very helpful staff. There was no attempt to 'hard sell' and Michael, our representative could not have been more approachable. Very impressed with this company even though we eventually found a house through a different company. Even then, Michael was the first to congratulate us. ten out of ten for Leaders!... Read more
13th Sep 2018 (6 years ago)
K G
Horrible agency..had bad experience with them recently and couple of my friends as well.Staff always rude on the phone,avoid them.Most of comments written by some people from Tudor I'm sure..... Read more
6th Sep 2018 (6 years ago)
B P
We let our property with Leaders. They were very friendly and provided clear and honest information to us. As first time landlords, we had a lot of questions and their lettings manager, Thomas, managed to answer all of them promptly.
In the same day we had viewings they managed to find us tenants, exactly to our specifications.
Couldn't be more happy with the service they offer.... Read more
Landlord
19th Jul 2018 (6 years ago)
D Taylor
Been with them for three years, pleasant people... Read more
17th Jul 2018 (6 years ago)
G Beadon
Really timely responses and helpful staff. They sort things out quickly and contact my landlord straight away when I need help with something.... Read more
Tenant
16th Jun 2018 (6 years ago)
F Aziz
Excellent and professional team who found me a tenant very quickly. Fast and efficient in dealing with queries. And I’m very pleased with the tenant they have found me. I will definitely will be using leaders again in the future.... Read more
Landlord
29th May 2018 (6 years ago)
A Bluma
We've been tenants in their managed property for 4+ years. Since the day one I feel valued tenant and the staff members have always been polite, friendly and to the highest standards (especially I would like to mention Louise and Joann). All the issues are solved as soon as possible, sometimes longer if they have to contact Landlords first.
Highly recommended letting agency!... Read more
Tenant
19th Apr 2018 (6 years ago)
F Whitmarsh
Fantastic service and very friendly staff. I’ve been a tenant with Leaders (previously Tudor Estates) for just over six years and have always felt like a valued tenant. Enquiries and maintenance issues have been dealt with quickly.... Read more
Tenant
18th Apr 2018 (6 years ago)
B Taylor
Always found the lettings team to be both professional and friendly.
Would definitely recommend Leaders.... Read more
8th Apr 2018 (6 years ago)
G L
good staff very friendly all legal recomend it to anyone .... Read more
14th Mar 2018 (6 years ago)
K Lister
Lorraine at Leaders is a tremendously helpful and professional estate agent. She helped us throughout the whole process from the initial viewing through to completion and every stage in between.... Read more
6th Feb 2018 (7 years ago)
S Chris
Following the sad loss of our Mum my brother and I had to find someone to market her house as we have both got our own properties already. We contacted a number of different agencies but as soon as we met Fathom from Leaders we knew we had found the right one. Every member of the team that we have dealt with during this difficult time has been friendly, helpful, professional and respectful. We have been kept fully and completely updated all the way through and thanks to the efforts of Lorraine especially we have found a buyer within 3 weeks of first approaching them. I would thoroughly and without hesitation recommend the Southend team to anyone based on my experience. I have name checked 2 members of the team but I have received the same great service and communication from several others as well as some first rate advice and support.
Thank you.
Chris Lowes... Read more
Seller
8th Jun 2017 (7 years ago)
R shallis
Andrew Ralph and his very competent and friendly team at Leaders do not only provide a professional and hands on service, they also offer a personal touch not often found in larger companies.
The key to a successful landlord is a good managment company that understands the needs of both landlord and tenant which Leaders at Southend On Sea most certainly offer.
Highly recommended !... Read more
Landlord
10th May 2017 (7 years ago)
D Marden
Excellent friendly team, always happy to help, have used them for many years now.... Read more
4th May 2017 (7 years ago)
R Brook
Having bought and sold a number of houses in my life time and experienced an equal number of estate agencies, Leaders in Southend are by far the best I have come across. Nothing is too much trouble, the staff are helpful, polite and responsive. Best of all, I have been kept informed every step of the way. Would recommend the Southend Team without hesitation. Without doubt a five star service.... Read more
Seller
4th May 2017 (7 years ago)
D T
Bad agency... Read more
14th Dec 2016 (8 years ago)
K muli
Marvelous... Read more
28th Dec 2015 (9 years ago)
M thompson
Our family recently moved over 200miles to leigh-on-Sea, and rented a propery through Tudor Estates and could'nt be happier that we did. This agency is a family run business and it shows in the friendy and helpful attitudes of everybody working there. Not knowing the area, the team at tudor took the time to offer help and advice on location, schools and transport links. I personaly have only ever rented in the past and this was by far the smoothest, painless signing yet!
During the first week in the property we found there was a slight issue with the drains (an issue left behind by the previous occupiers). I called Tudor, and on the same day we had someone out to sort the problem.
Big thanks to Eliane in rentals for making this as painless as it was, and we have to also thank David and Leslie for the location and school advice.
AAA+++ guys! I know who im using when we buy!!!... Read more
Tenant
30th Oct 2015 (9 years ago)
G Ellis
For me, buying and selling houses has been very stressful in the past..however with the help of Tudor estate agents and especially Luke Chiddicks it has been a pleasure. Knowing professional people with a "can do" attitude are looking out for your interests has made the whole process stress free. Many thanks Gary Ellis... Read more
Seller
29th Oct 2015 (9 years ago)
V Wright
Very friendly helpful staff.
I have recently sold my property in Harlow and I am looking to relocate to Southend or surrounding areas, Not knowing the area very well, the staff took time to listen to my requirements and guide me on what areas would be best suited to my family's needs.
The staff were always welcoming both over the telephone and face to face, I have dealt with many estate agents over the past few months and I must say the staff at Tudor outshine any one else I have had dealings with.
Thank you to all of the staff at Tudor for making this relocation as stress free as possible so far.... and I have no doubt with their help we will find our dream home very soon :-)... Read more
Seller
21st Oct 2015 (9 years ago)
P Phwog

Dreadful! Utterly dreadful! Avoid at all costs!
I can only speak as someone who has let from them and they could not care a less, to the point of neglect. Worse than that, we had major problems going on with the let, for over 3 years, which they repeatedly failed to sort out. And there is a clear reason for this..
One of their rare visits to do a check on the property, just happened to be by someone who turned out to apparently be, the Son of the person who owns the firm. Probably the most obnoxious, arrogant person you could possibly not wish to meet.
When confronted with the on going problems we had, he told us to our faces that he wasn't interested in the tenant, his only concern was the Landlord. Seemingly unaware that is in fact tenants who keep tardy little rackets like his going.
His bad attitude towards tenants, clearly reflects in the way they operate.
However, even his claimed sole interest in the Landlord, was clearly not up to much, because eventually.. and to our enormous relief, the Landlord dumped them.
I could go on with this sorry, most regrettable story.. But I would be sitting here all day.
Be warned!... Read more
Tenant
26th Feb 2015 (9 years ago)