Overall they were great. The communication could have been a bit better and they could’ve been a bit more forth coming with feedback and an idea of how we things were progressing. Viewings overall were fine, except one agent was late to a viewing! Other than that we have been happy with the support and advice we recieved and would recommend them to others looking to buy.... Read more
Seller
24th Nov 2024 (8 weeks ago)
Under offer in 4 working days. I couldn't recommend Elliot more. Made me feel listened to and respected all the way through. Answered all questions diligently and quickly without judgement.... Read more
Seller
2nd Jul 2024 (6 mo. ago)
Knowledgeable about the local market and very professional in their dealings. Would recommend.... Read more
Seller
16th Jun 2024 (7 mo. ago)
Overall the experience was very good. The agent did all of the viewings and the only upfront cost was the home report. Our agent communicated with us on the house sale well and was always on top of working to make the listing stand out and attract buyers.... Read more
Seller
19th Feb 2024 (10 mo. ago)
DJ Alexander organised a stream of serious viewings from day one. Communication was excellent.... Read more
Seller
22nd Jan 2024 (11 mo. ago)
I used DJAlexander for several years without much issue. Unfortunately, they have implemented a poorly designed IT system and given up on having individuals being responsible for different properties. I used to be able to speak directly with one person for anything that was needed to be done. They would then relay it to the relevant team. As far as I was concerned, that service is what I was paying for.
More recently things changed and got to the point where I found it impossible to work with them. I was having to speak to a dozen different people over several months to get simple jobs (PAT Testing, EICR, GSI etc) completed. I cannot stress enough how bad things have gotten from a landlords point of view. I wasn't receiving messages from my tenants about issues that needed urgent attention until weeks after the issue arose. One tenant lived with a broken washing machine in her living room for nearly 18 months because DJA messed up the collection of it on several occasions.
Basically, they are now pretty hopeless and I advise you steer clear!... Read more
Landlord
1st Jun 2023 (1 year ago)
I had an amazingly positive experience with DJ Alexander and would highly recommend them. They were good value for money too... Read more
Seller
23rd Aug 2022 (2 years ago)