Having moved from Cardiff I first met Donna Stone lake when I needed to look at a Bungalow in Cwmbran..I found Donna very friendly and understanding to my needs and nothing was too much for her as I asked to see the property more times than most people...I was moving from Cardiff and on a few occasions I was not on time for Donna due to traffic never a moan just said take your time..I had a lot of questions which were always answered very quickly and in a friendly way which made me feel relaxed about the Purchase..I could not have asked for a more Professional Person to help me through the whole Purchase I had looked at many other Properties with other Estate Agents but No One Person excelled like Donna did...... Read more
Buyer
18th Apr 2024 (11 mo. ago)
Absolutely Chuffed with Donna Stonelake’
Very happy with the Whole experience of Her selling our House’ she was very Professional’ very Confident’ and put all Our minds at ease with her attitude & Commitment…
On top of that ‘ she’s a real nice person with a Bright personality…..
I will be using Donna ‘ every time I sell a House And I will be recommending her to all my Family & Friends????????.... Read more
Seller
18th Apr 2024 (11 mo. ago)
We used Donna’s service to sell our house in Usk in February, if it wasn’t for her professionalism and wealth of knowledge we would have lost our sale. We decided to go with one of the big agencies because we thought that they would be professional, what a mistake!! Donna picked up the pieces and with minimal fuss put it all right. Highly recommend!... Read more
Seller
18th Apr 2024 (11 mo. ago)
Donna is amazing. She helped us so much when going through the process of buying our house. She went above and beyond for us and we will be forever grateful. It was quite a stressful time and she made sure she was keeping us up to date with all the information we needed. Donna is so kind and lovely too and really took away a lot of stress for us. She is so passionate about making sure the process goes as smooth as it possibly can. We felt really looked after ????... Read more
Seller
18th Apr 2024 (11 mo. ago)
I contacted Donna to view a property I found on RightMove. Within the hour she was in contact to book a viewing at a time that suited us.
During the viewing she was welcoming, friendly and was able to answer any questions we had regarding the property, putting us at ease and giving us confidence in making the decision to make an offer.
Throughout the process Donna made sure we were kept in the loop and was easily contactable.
I would highly recommend Donna to help you as a seller or buyer whenever you need a reputable and knowledgeable estate agent!... Read more
Seller
18th Apr 2024 (11 mo. ago)
Donna has been extremely professional, personal and very thorough.
From viewing, communication and negotiations I simply had the best estate agent.
I thoroughly recommend Donna for her dedicated and caring approach. She is excellent and clearly cares about the outcome for all involved.
Thank you so much for securing my purchase in less than 24 hours. You've changed my life for the better.... Read more
Buyer
16th Apr 2024 (11 mo. ago)
Donna helped me with my first house purchase, Donna was very professional and helpful from start to finish as I didn't have a clue what I was doing. Communication and updates every day. Would highly recommend... Read more
Buyer
16th Apr 2024 (11 mo. ago)

I'm delighted to wholeheartedly recommend Donna Stonelake as an exceptional estate agent. Donna's professionalism, dedication, and expertise are truly impressive. Throughout our property search, she demonstrated an in-depth knowledge of the real estate market and provided invaluable insights and guidance.
Donna's commitment to her clients is unparalleled. She consistently went above and beyond to meet our needs, attentively listening to our preferences and tirelessly searching for properties that aligned with our criteria. Her responsiveness and clear communication ensured that we were well-informed and supported every step of the way.
Donna's integrity is a shining attribute. She never pressured us into decisions and maintained an honest and transparent approach throughout our interactions. Her negotiation skills are outstanding, securing us an excellent deal on our dream home.
Donna Stonelake's meticulous attention to detail in handling paperwork and contracts gave us confidence that every aspect of the transaction was in capable hands.
In conclusion, Donna Stonelake is an exemplary estate agent. Her dedication, expertise, and unwavering commitment to her clients make her the ideal choice for anyone seeking a trustworthy and exceptional agent for their real estate needs. You will be in excellent hands with Donna by your side.
Highly recommend 5*... Read more
Seller
16th Apr 2024 (11 mo. ago)
Donna helped us to sell our house recently. She was extremely helpful and professional. Sue organised a valuation really quickly and then supported us through the whole process. Nothing was too much trouble and she was always there to help. I would highly recommend Donna’s services.... Read more
Buyer
16th Apr 2024 (11 mo. ago)
Donna Stonelake does exactly what she says, the service from her is first class, she got us the best price for our 5 bedroom house and kept up the communication right through to the day we completed, she becomes part of the family from day one and a life long friend. If you’re looking to sell there is no one better. After an awful shocking service from one of the local big companies Donna came to the rescue.
Thank you so much!... Read more
Seller
16th Apr 2024 (11 mo. ago)
I first met Donna in 2021 when I asked her for a valuation, several years before I planned to move house. Despite the extended timeframe, she spent over an hour chatting with me and viewing the property. By the end of our meeting I was confident that I’d found a highly professional and experienced estate agent, who was also warm, friendly and encouraging. The valuation was a pleasant surprise too! We have kept in touch ever since, and I have no hesitation in recommending Donna and the excellent services she offers.... Read more
Seller
15th Apr 2024 (11 mo. ago)
Donna Stonelake does exactly what she says, the service from her is first class, she got us the best price for our 5 bedroom house and kept up the communication right through to the day we completed, she becomes part of the family from day one and a life long friend. If you’re looking to sell there is no one better. After an awful shocking service from one of the local big companies Donna came to the rescue.
Thank you so much!... Read more
Seller
15th Apr 2024 (11 mo. ago)
My experience using one of the big corporate estate agents was horrendous and very stressful, this even drove me to taking my home off the market, I was then told about Donna Stonelake I contacted her to see if she could help and that’s exactly what she did, nothing was too much trouble. My home was put on the market after her visit and she handled everything from start to finish even down to the removal company, she kept me updated and restored my faith in the good people out there. She comes highly recommended, take the stress out of selling your home by using Donna Stonelake Estate Agents, Amazing!!... Read more
Seller
15th Apr 2024 (11 mo. ago)
Donna is amazing. She helped us so much when going through the process of buying our house. She went above and beyond for us and we will be forever grateful. It was quite a stressful time and she made sure she was keeping us up to date with all the information we needed. Donna is so kind and lovely too and really took away a lot of stress for us. She is so passionate about making sure the process goes as smooth as it possibly can. We felt really looked after ????... Read more
Seller
15th Apr 2024 (11 mo. ago)
Donna has a fantastic concept, different from the rest. A very personalised experience and sensitive to our needs with great communication 24/7. Not many estate agents around like that! Thank you Donna... Read more
Seller
15th Apr 2024 (11 mo. ago)
Donna is amazing. We dealt with her when purchasing our house and from start to finish the service she provided was excellent.
She always kept us informed and we felt as though she looked out for us throughout. Nothing was ever too much trouble.
My daughter loved seeing her and often we would pop in her office just so she could see Donna for a cuddle (Donna would often have treats for her).
I’ve never met an Estate Agent like her where she treats you like a friend not a customer and that I didn’t have to chase for anything.
I would recommend her to anyone and you won’t be disappointed by the service you receive from her.... Read more
Buyer
15th Apr 2024 (11 mo. ago)
Donna worked her magic just over a year ago when I was trying to relocate my mum from Cardiff to Cwmbran. Mum had a buyer and we found the perfect bungalow. Unfortunately both parties were incredibly difficult to deal with. Once we met Donna who was representing where we wanted to buy she saw the predicament we were in and calmly, professionally took control speaking to all sides and achieving the result we all wanted.
A lovely human who clearly loves helping people and doing things the right way. Cannot recommend highly enough. If ever we need an estate agent again we will not be going anywhere else. Thank you Donna... Read more
Seller
15th Apr 2024 (11 mo. ago)
Donna is warm and approachable and clearly very passionate about her work, I felt as though I'd known her for years at our first meeting.
From our first hint of interest in a property,Donna was on the ball and very responsive and patient with us,she set up a viewing very quickly despite our hectic schedules and moved things around to accommodate us.
I wouldn't hesitate to recommend Donna's services,a genuinely lovely and honest person.
Thank you ??... Read more
Buyer
15th Apr 2024 (11 mo. ago)
Donna has been fantastic to work with. In the short amount of time our property was on the market, she was always professional and highly motivated to deliver our needs. Not only is Donna clearly very good at her job of selling properties, her personable approach has been something we’ve really appreciated, as I’m sure those on the viewing side have aswell. Highly recommended!... Read more
Seller
15th Apr 2024 (11 mo. ago)
Recently attended a property viewing with Donna. The communication with Donna in order to arrange the viewing was excellent. At the viewing, Donna gave us a warm welcome, didn't give us the hard sell but gave us all the information we needed, and overall she made the experience a pleasant one. Donna was friendly and professional throughout; thoroughly recommended.... Read more
Buyer
15th Apr 2024 (11 mo. ago)
Donna has provided brilliant support and efficient service from our first contact. Displaying great knowledge of her field with a genuine care and approach. Donna has gone the extra mile when working with us to ensure the best outcome can be achieved at every point of the process. Positive is how I would describe the experience of working with Donna and I would highly recommend her service.... Read more
Seller
14th Apr 2024 (11 mo. ago)
I contacted Donna to view a property I found on RightMove. Within the hour she was in contact to book a viewing at a time that suited us.
During the viewing she was welcoming, friendly and was able to answer any questions we had regarding the property, putting us at ease and giving us confidence in making the decision to make an offer.
Throughout the process Donna made sure we were kept in the loop and was easily contactable.
I would highly recommend Donna to help you as a seller or buyer whenever you need a reputable and knowledgeable estate agent!... Read more
Seller
14th Apr 2024 (11 mo. ago)
Amazing experience, I have sold five properties in the past two years and Donna Stonelake Estate Agents have been the best!! Highly recommended... Read more
Seller
14th Apr 2024 (11 mo. ago)