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Eagle Letting Bureau

3.6

47 reviews

Opens Monday at 9:00am

930-932 Green Lanes Winchmore , N21 2AD

Eagle Letting Bureau are an estate agent in Palmers Green. They mainly list properties in N21 and EN2. Over the last 6 months, they've listed 2 properties, with 0 currently on the market. Most of the properties listed have 2 bedrooms.

Opening hours

Monday 9:00am - 6:00pm
Tuesday 9:00am - 6:00pm
Wednesday 9:00am - 6:00pm
Thursday 9:00am - 6:00pm
Friday 9:00am - 6:00pm
Saturday 9:00am - 6:00pm
Sunday Closed

View all details

Eagle Letting Bureau Reviews (47)

Have you used this agent?

N I

Where to start? Finally got our deposit back from the DPS 4 months after moving out. Before Eagle respond to this review, with their copy and pasted generic response, about how the deposit return responsibility is the landlords and dps, they should acknowledge how they’re an AWFUL ‘intermediary’. They’re quick to communicate any so called problems the tenants leave behind, yet the silence is deafening when it’s the other way around. Upon moving out, we scrubbed the flat spotless, beyond better than previous tenants had left it (was so bad we had to get our own cleaner in). A few days later we get a call telling us the flat wasn’t left in the best state and they need to collect some money from our deposit to sort out. Here’s the best part.. They started sending us images of damages that were there prior to us moving in e.g dents on the wall, mould in the shower, disgusting oven. They really should cross reference their images with their own inventory. Upon this outrageous accusation that we did this, we immediately opened up the inventory and found all these damages + dirt to be existing before we moved in (thanks inventory!) As we responded back to their images of damage, highlighting how they already existed they went MIA. No responses, no answering of phone calls. Clearly they realised they got caught out on their utter bullshit. They’re liars and don’t care. They’re responding to the negative reviews trying to shift blame, stating they’re intermediary and how they are “here to assist in the process and can help facilitate communication with the landlord or provide guidance on how to raise any concerns with the DPS”.. so do your job and be the intermediary? Respond to messages and answer your phones. Glad to have our hands clean of them.... Read more

5th Oct 2024 (10 weeks ago)

S patel

Good customer service..finally I got good assistance from eagle letting green lane..... Read more

22nd Aug 2024 (16 weeks ago)

R Doshi

Great Customer Service !!! Friendly and knowlgeable Staff.... Read more

22nd Aug 2024 (16 weeks ago)

B Uckun

A real estate agent who provides all kinds of support while renting and living.???????????? I PERSONALLY THANK YOU FOR THEIR SERVICE, HIGHLY RECOMMENDED????????????????... Read more

2nd Feb 2024 (10 mo. ago)

C Vermande

I had a highly unsatisfactory experience with Eagle letting agency. Their dishonesty became evident when it took us an agonizing six months to receive our deposit back. The staff seemed more adept at fabricating stories than providing genuine service, making the entire process a regrettable ordeal.... Read more

22nd Dec 2023 (11 mo. ago)

J Engel

Just ended my tenancy with Eagle lettings. It's been a pleasant experience throughout. Highly recommend!... Read more

12th Dec 2023 (1 year ago)

C Sanel

I have been using Eagle letting Bureau for 25 years, both as a tenant and a landlord. They are always professional, knowledgeable and helpful.... Read more

4th Jul 2023 (1 year ago)

P wright

Eagle have rented out my six properties for the last 20 years. They have found great tenants for me, and are quick and efficient to renew so I have never had a gap. They are a family business long established in the area and I have always found them excellent to deal with.... Read more

25th May 2023 (1 year ago)

S Gul

Thank you to the team at Eagle Letting Bureau for always being so efficient and professional. A pleasure to use your services.... Read more

25th May 2023 (1 year ago)

S Cakici

I have been working with Eagle Lettings Bureau for over 15 years, as a landlord and can highly recommend their services. They are a trustworthy company with a very efficient team. Thank you Eagle lettings.... Read more

18th May 2023 (1 year ago)

A Blake

Friendly and courteous. Please check if they manage the property or are just helping to sell/rent it. Double check any agreed work before you move to avoid disappointment.... Read more

21st Apr 2023 (1 year ago)

U E

I have used Eagle Lettings for the past four years and find their service highly professional.They are always timely, helpful, kind and act fairly in dealing with issues. I would definitely recommend them.... Read more

25th Feb 2023 (1 year ago)

A Voisin

Dreadful agency ! I have no idea why they even have a real estate license. I rented a flat for one year with Eagle Letting Bureau and it has been the worst experience. Untrustworthy and fake. The lack of respect for their tenants is beyond. You must chase them all the time to eventually get inefficient support. It took us nearly 5 months to get our deposit back (thankfully it was protected by the DPS). Valuable advice would be to STAY AWAY.... Read more

17th Feb 2023 (1 year ago)

D Stocker

In an ocean of terrible landlords and estate agents, Eagle really went above and beyond to be singularly dreadful. On viewing the flat, the overgrown garden and missing fence were all going to be sorted before we moved in. When the day came the garden had been trimmed and left covered in broken glass and dirt and a huge pile of rubble, still with no fence (our garden opening directly into next door's fish farm). When asked about the rubble being removed or the fence being fixed, we were fobbed off with "oh well we've done lots of work inside the flat!" And were told that we had to deal with everything else ourselves. We could "throw the rubble over the back gate". After chasing the fence for 3 months, with no response to our calls, messages and emails, we were told we had to pay half and the landlord "might pay the other half". Towards the end of the tenancy the upstairs landlord got in touch as he wanted to sell his flat. When we explained the garden situation he contacted Eagle, who suddenly had a renewed interest in helping sort it (although of course they never did). They backtracked on saying we had to pay, but still insisted that we actually sorted everything out and invoiced them. This was at the end of the tenancy and they expected us to trust that they would pay us back. The fence drama underpinned every other let down through the year. They were rude to our friend who was providing guarantor documents when she asked a reasonable question regarding a £1 payment on the contract that we had never seen on any contract before. They pushed us to move in earlier than we planned to despite the garden not being done and the kitchen still missing some fittings (they took 6 weeks to fix that). We had issues with the boiler when we moved in which took weeks to resolve. We had issues with the plumbing behind the washing machine which were never resolved. Our emails were constantly unanswered despite me requesting (as I would encourage anyone else involved with these people to do) as I wanted evidence of every communication. As the tenancy came to an end, we were frequently ignored when we asked about returning the keys. They finally contacted us at 9:30 the morning we were moving out to say we had to take them to their office in Enfield. It took 3 weeks to get a response about the deposit despite them moving new people into the flat less than 24 hours after we moved out. I know the upstairs landlord has had endless problems with them regarding the roof. I can only hope things get better for the next tennants (who are paying even more). I would ask anyone looking at Eagle Letting to reconsider and find an estate agent that shows some care and consideration for their tennants. This is not that place.... Read more

18th Oct 2022 (2 years ago)

A Tezcan

This is the worst agency in London... Read more

14th Aug 2022 (2 years ago)

Performance stats

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