A Grant
Beth Kneebone was very helpful and made the usually difficult process of buying a house, much less stressful and ensured it all went smoothly.... Read more
Buyer
11th Sep 2023 (1 year ago)
brgajria
What can I say ! Beth Kneebone is just a phenomenal agent and an even better person ! We had been looking for a new home since post covid times on and off and we weren’t getting what we wanted in terms of the layout, feel and price in the areas we were searching. Buying in Chiswick has always been our dream but thought it’s always going to be competitive and we will get priced out ! She managed to convince us to view a few properties and we loved one of them .. we almost didn’t even go to view it but she insisted that it’s something we’d like & she was so right ! It was the one ! She helped us through the whole process of buying and negotiating and we were finally able to secure our home in our dream location! The whole team is very helpful and Beth is a thorough professional with a whole lot of experience and focused on going above and beyond in terms of service to clients ! What more can you ask for ? All i would like to say is a huge thank you to the Beth and the entire Featherstone team who were always on our side and always ready to help!... Read more
Buyer
26th Aug 2023 (1 year ago)
John
We have used Featherstone Leigh for many, many years. We were landlords and use them to find tenants and also to sell our properties. Having used them earlier this year to sell our 3 bedroom house in Grove Park ( Chiswick) we were very impressed with the entire operation. Mani gave a pretty accurate valuation based on his years working in Chiswick . Very often, agents give an inflated valuation to get the business. Both he and Beth worked extremely hard in both finding buyers to view and in guiding our eventual buyers through the process. Beth was fantastic at keeping us updated on a daily basis with how things were going. Mani dealt very professionally with all the buyer and solicitor “queries”. In conclusion we would wholeheartedly recommend them if selling or buying property.... Read more
Seller
2nd Aug 2023 (1 year ago)
R Dobson
Beth was amazing throughout the whole process. She really helped with communication and managed to keep all parties up to date during the whole process.
She was really helpful with arranging viewings for measurements and always very responsive.
Thanks for all your help Beth, it's been a pleasure to have you helping things along.... Read more
18th Jul 2023 (1 year ago)
A Celeste
I engaged Featherstone Leigh for many years for both selling and letting (after purchasing a property from them). I think they are all hired for their integrity and personable approach. They are not pushy (which has never encouraged anyone to buy a house before, it is a house after all, it costs a fortune!) and they are honest, which is so important. I was blown away by just how incredibly hardworking they are too; they always go above and beyond to keep all parties informed and happy, even under the most stressful circumstances. I know that so many people have lost faith in estate agents but this team is the real deal; completely professional and authentic. I cannot sing their praises enough and I will always be grateful for their kindness and support.... Read more
Seller
18th Jul 2023 (1 year ago)
A Lorenzo
I couldn’t recommend ‘Team FL’ more highly! Both Beth and Mani provided a truly excellent and professional service. My house purchase took less than 2 months to complete, helped by those guys always being on the ball . A class act indeed and thank you both so much! Antony... Read more
Buyer
18th Jul 2023 (1 year ago)
G Schuster
Mani and Beth at Featherstone Leigh we're a delight to work with. After a year of searching in a competitive market, and a number of failed attempts at securing our onwards purchase with other agencies. Mani guided us with patience and honest approach to securing the perfect family home.
A class act, I would highly recommend. Thank you both ever so much.
George.... Read more
Buyer
10th Jul 2023 (1 year ago)
A Kishore
Very good experience working with Beth at Featherstone Leigh through a somewhat lengthy transaction. Beth was always responsive and available, following up at every turn to enable communications with a seller based abroad, navigating language barriers and the team of solicitors and accountants to eventually guide the transaction to completion.... Read more
5th Jul 2023 (1 year ago)
B Ricken-Vollmert
Beth Kneebone is a very friendly, polite and efficient agent from Featherstone Leigh, the best I had ever worked with!!!... Read more
4th Jul 2023 (1 year ago)
C Arango
Best estate agent I have ever dealt with - polite, efficient and super friendly. Kept me abreast of all matters in a timely fashion.
My experience was lead by Harry Turnbull who provided excellent service and an outstanding customer experience.
Definitely recommend F&L and Harry in the future.... Read more
6th Feb 2023 (1 year ago)
A Kaur
Featherstone Leigh were extremely helpful in progressing my transaction. Very thorough and proactive in following up matters where required. Chloe was brilliant, professional and very helpful and matters were picked up by Mani efficiently and seamlessly whilst Chloe was on annual leave.... Read more
24th Sep 2022 (2 years ago)
S Hamidon
We had a wonderful, attentive experience buying with Chloe at Featherstone Leigh this summer! She couldn't have been more accomodating - arranging a swift second viewing, keeping us informed amidst a complicated stage of the buying process and assisting us even on the day of completion! The honesty and transparency of the process was a pleasant relief compared to so many competitors. A team who will genuinely work for you and with you at every stage of the buying process and whose communication was superb.... Read more
Buyer
15th Sep 2022 (2 years ago)
J Ministro
Even though I did not end up renting through Featherstone Leigh, I need to say that Harry was an absolute star. He was really efficient in getting a viewing ASAP, details sent really quickly, everything went really smoothly. He's really professional, polite and efficient. Great agent and definitely a great asset to the agency!... Read more
25th Aug 2022 (2 years ago)
K Zafar
Many estate agents will tell you what you want to hear, but if you want an honest appraisal of the appeal of your home (beyond raw valuation), you must talk to the team at Featherstone Leigh.
The idea of moving home is stressful enough, so having a team with a “nothing is too much” ethos at your side helps you take those big steps on the property ladder.... Read more
29th Jun 2022 (2 years ago)
T Turner
I’ve recently completed in Chiswick..
Having unsuccessfully offered on 4 properties prior, with less than positive experiences with other estate agents, I’ll be forever grateful to come across Mani and Chloe at Featherstone Leigh.
Mani showed me around the property 2 months ago and from the off was accessible and honest. Over the following two months Chloe picked up the phone every time I called with a multitude of questions. She was utterly brilliant. I cannot thank them enough.
Any buyer or seller would be exceedingly lucky to have Mani or Chloe involved in any degree to buying or selling a property.
Tom Turner... Read more
Buyer
2nd Apr 2022 (2 years ago)
S mackay
Featherstone Leigh Chiswick - Harry Turnbull in particular we’re an absolute godsend for us.
As first time renters ( plus me being heavily pregnant ) Harry was professional, highly knowledgeable plus friendly & personable. I cannot thank them enough.
A great team who all went above & beyond with their time, help & support.
Highly recommend!... Read more
Tenant
21st Feb 2022 (2 years ago)
D Smith
The team at Featherstone Leigh Chiswick were brilliant during the purchase of our house - they ensured the process was as smooth as possible with their responsiveness, kindness and willingness to go above and beyond. We would not hesitate to recommend them.... Read more
Buyer
23rd Jan 2022 (2 years ago)
L Nguyen
Massive thanks to Mani and Chloe for their help, guidance and very prompt communication which enabled us to exchange on our dream house in just 3 weeks ! Very professional and knowledgeable. It's been a pleasure working with Mani and Chloe. Thank you so much !... Read more
Buyer
2nd Dec 2021 (3 years ago)
A Romeo
Excellent agency! We had the pleasure to deal with Chloe May Pearce and she was very helpful from day one, answering or addressing all our questions very quickly. We also liked that she was flexible enough to find a way for us to get the keys to visit our flat one day we happened to arrive an hour late on a Friday evening!... Read more
Tenant
14th Jul 2021 (3 years ago)
S Peter
We have been on the lookout to buy a property in Chiswick for a couple of months now. So far, Our experience with Chloe has been amazing! She is responsive, professional and very patient with listening to our reasoning and expectations. She has thr Local knowledge and ideas on how to make home improvements and dealing with contractors and builders. I highly recommend her to others. She is well versed with the area and may sure find us a property soon which we may call home.... Read more
Buyer
10th Jun 2021 (3 years ago)
S Burgess
We delt with Chloe May Pearce from the Chiswick office when searching for a property in the area, and in particular over one house.
She was incredibly responsive, informative and helpful as well as being a real pleasure to be around.... Read more
10th Jun 2021 (3 years ago)
S Fealy
Selected a most suitable flat for our son with the help of Jessica Jackson, and she still keeps an eye on things going above and beyond her role. Great service and highly recommended!... Read more
Landlord
27th Sep 2020 (4 years ago)
G Pearce
Thanks to everyone at the Chiswick branch especially Mani Sheibani for their determination in selling our property even when faced with extremely difficult challenges. Received excellent service and would not hesitate in recommending this estate agent.... Read more
Seller
26th Sep 2020 (4 years ago)
B Rivera
Josie has now sold three properties for various clients of mine. The 1st one that she sold, she agreed it by doing a one off viewing after it had been on the market for several months with two other agents who failed to even put up an offer on the apartment. The 2nd was a large house that she agreed while she was marketing the property 'off market' and the 3rd she again agreed on the first viewing when once again it had been on the market for several months with two well know agents who failed to secure the sale. I couldn't recommend Josie highly enough.... Read more
Landlord
30th Mar 2020 (4 years ago)
S Trinh-Meyer
Featherstone delivered a 5 stars services.
From the beginning to the end Mani and his team has provided a fantastic service which ultimately helped us with our property endeavour.
The agency has a true gem, and that is Josie. She has been professional, efficient, and fun too! If you have a buying/selling projects, these guys are probably the ones you want to go with. We are now happy with our little nest :)... Read more
12th Mar 2020 (4 years ago)
A Pamphilon
We have just exchanged contracts on a house purchase and it could not have been easier for us - Josie was so helpful and on hand at every stage of the way. We have been looking for some while and during this time Mani has always kept us in mind.... Read more
Buyer
7th Jan 2020 (5 years ago)
Anne
The recent purchase of our flat was managed brilliantly by Josie in spite of a number of difficulties during the process. We achieved our completion date as agreed as part of the offer and I am sure that without Josie's support and persistence this wouldn't have happened. A great estate agent doing more than we expected. Thanks... Read more
Buyer
4th Dec 2019 (5 years ago)
C Walker
Josie has been the ideal agent to secure the purchase of my flat within a tight time frame thanks to her professionalism, availability, diplomatic skills, patience and willingness to go the extra mile. I highly recommend her.... Read more
Buyer
25th Nov 2019 (5 years ago)
A Obbard
Fantastic service! Gemryan helped as find beautiful temporary home. Thank you so much!... Read more
Tenant
22nd Oct 2019 (5 years ago)
B SAKOUI
We had a great experience with their Chiswick office - ‘Josie M’ was particularly hard working on getting a big chain completed!... Read more
19th Oct 2019 (5 years ago)
P Shivaprasad
Josie and Mani were excellent. They listened to our needs and made sure to only show us properties which they thought we would like - which was different from other estate agents we used. They were then extremely diligent from the point that our offer was accepted through to exchange of contracts and then completion, doing their bit to make things progress efficiently. Their professionalism combined with their personal warmth made it a pleasure to work with them.... Read more
Buyer
18th Oct 2019 (5 years ago)
B Holmes
A lovely team in this Chiswick office.
As said, Josie was brilliant at negotiating a fair deal for all parties and managed the process in a friendly and professional way.
I can't thank them enough for guiding us all though this purchase in such a civilised and efficient manner.... Read more
Buyer
18th Oct 2019 (5 years ago)
M H
What a great team! They went above and beyond to help us sell our house. Josie was especially helpful, a great salesperson, giving feedback to us that is unique to their agency, and really going the extra mile. Mani is the George Clooney of Chiswick, a wonderful manager and kind person with great charisma. We've also had some dealings with the lettings department and Oliver is a real asset to the team, shining in Chiswick's competitive rental market. Can highly recommend the agency for a service that beats all other Chiswick agents - and some good chats to boot!... Read more
Seller
20th Sep 2019 (5 years ago)
C J.
When you contact the agency, ask for Josie. It was such a pleasure to visit flats with her. She immediately understood what type of flat I was searching for and came up with different options very fast. I can only recommend her.... Read more
8th Jul 2019 (5 years ago)
S sehgal
I completed on my flat purchase in Chiswick via Fetherstone Leigh this month. The service I got was brilliant and its refreshing to see estate agents who really care for their customers. Josie was absolutely fantastic throughout the process. It was a complex process as the property is a leasehold with multiple leases and parties involved. Josie was always calm and tried explaining everything while never creating undue pressure or urgency. I would not hesitate to recommend them to friends and family.... Read more
Buyer
19th Jun 2019 (5 years ago)
A C
Josie has been excellent at helping us negotiate a fairly complicated purchase. Very responsive, attentive to detail and open to offering solutions / finding compromise. She engaged with all the stakeholders (including solicitors, mortgage brokers etc.) and we felt that she genuinely had both Vendors' and our interests at heart. Would definitely consider engaging Josie and Featherstone Leigh for any future sales.... Read more
Buyer
19th Jun 2019 (5 years ago)
K Freeman
Had a great selling experience - highly recommend Josie and Mani!... Read more
Seller
3rd Jun 2019 (5 years ago)
A Stewart
Josie was brilliant - she absolutely understood what kind of property we were looking for and was a mine of information and helpful ideas. She is definitely the best agent we came across during our house hunt in Chiswick - straightforward and trustworthy.... Read more
3rd Apr 2019 (5 years ago)
C Barber
We had the pleasure of working with Josie at Featherstone Leigh. She made the whole thing really understandable and was approachable and helpful at all times. As first time buyers we didn’t know what to expect, but she was always on hand with answers and honestly? She was a complete angel in acting as the go between for us and the solicitors of the sellers. Our solicitors were less than ideal and she kept myself and my partner in the loop and up to date with each step so that we knew when to chase our solicitors. She’s dedicated to the clients (both the sellers and buyers) and gives straight to the point answers with no jargon. She’s the reason we are sane first time home owners and I can’t thank her enough. I am not exaggerating when I say that we have spoken to her every day and that she has put her heart and soul into helping us to get this property! She has phoned and chased and kept in touch with both myself and my partner and made he whole process much clearer. Overall, Featherstone Leigh had a complete diamond of a property at a decent price and were really helpful. Worth speaking to them as they go above and beyond in my experience.... Read more
Buyer
29th Mar 2019 (5 years ago)
F P
We had an excellent selling experience previously with Mani which is why we went to them this time round and I'm glad to say I wasn't disappointed. Yet again, Mani and his staff were excellent. They are all extremely courteous, polite, professional and friendly. Also, there is a hidden gem here in the name of Josie. Josie is absolutely amazing. Nothing was too much. She will go that extra mile for you and help to make everything go smoothly. I can't speak highly enough of her, Mani and the rest of the staff in the office. If you want to sell your property, Mani and Josie are the agents to go to.... Read more
Seller
13th Jan 2019 (6 years ago)
C Khoury
We were international sellers and I have to say that Featherstone Leigh have been amazing. We predominantly dealt with Josie and she was fantastic. She constantly kept us in the loop, was proactive following things up on our behalf and went way beyond the call of duty on many occasions. What could have potentially been a very stressful event, especially when you are not not physically in the country, was a rather pleasant experience even amongst the challenges that were thrown our way on multiple occasions.... Read more
Seller
9th Jan 2019 (6 years ago)
D kumar
I have always been led to believe that moving was stressful, but having dealt with both Mani and Josie at Featherstone Leigh for our sale we experienced none of the stresses normally associated. Josie was on hand everyday and on occasions, weekends and Mani not only worked tirelessly on even doing viewing himself even on a Sunday, but was also there on the day of the move to help with issues we had with our removal company.
I highly recommend this small boutique agency who not only care but also go far beyond. They have also kept in touch after the sale and helped us with our onward purchase far more than our agent we purchased through. Having dealt with every agent in Chiswick, Featherstone Leigh are streets ahead.... Read more
Seller
10th Oct 2018 (6 years ago)
G Turan
Very pleased with the Featherstone Leigh team as buyers. In particular Chris and Mani were super helpful, polite and kept us informed in every step along the way. Highly recommend.... Read more
Buyer
13th Nov 2017 (7 years ago)
L Deak
Worst bunch of people I've ever dealt with.
They are acting as if they are doing you a favour by giving this service.
I've pushed, pushed and kept calling for days just to be told that on sorry he/her is not in.. Emails are never never replied to.
At the end I've had to give a lift to one of the clerks and even take him back at the end of the viewing - so the clients are a taxi now.
I've immediately to put an offer in only to receive more days of ignorance and not answering calls.
Spare your time
Really not worth the hassle... Read more
26th Aug 2017 (7 years ago)
B Devarshetti
We are very happy with FeatherStone Leigh and we thank Josie Mowatt for her excellent service. She was very proactive from day one and the whole house buying process was very smooth.
We wish them good luck and they are highly recommended.... Read more
Buyer
16th Dec 2016 (8 years ago)
A Mans
FL were always professional and courteous and went over and beyond to ensure a very speedy exchange and completion in under a month. thanks!... Read more
2nd Dec 2016 (8 years ago)
L Howe
I would like to thank the staff at Featherstone Leigh and Alistair Black in particular for their excellent service. A great deal of care and effort was put into the marketing of the property. Communication via phone calls, letters and emails was excellent and extremely courteous. I would recommend Featherstone Leigh for the professional and personalised service they provide and would use them again in the future.... Read more
30th Nov 2016 (8 years ago)
P Mace
Awesome service. The team kept us informed at every stage of the process of letting out our properties. Very efficient, very professional, great advice, always came back to us when we asked a question and overall a pleasure to deal with...would highly recommend!... Read more
Landlord
29th Sep 2016 (8 years ago)
M Burrell
Really great experience. My point of contact kept me well informed throughout the process and was pleasure to deal with. As a first time buyer this really helped smooth out what could have been a nervy process.... Read more
Buyer
24th Aug 2016 (8 years ago)
A Murray
This friendly team go the extra mile, with professionalism, patience and a can-do approach - so important when dealing with the stress of moving home! I have bought AND sold through them and recommend them heartily. Defying the stereotype of the 'shark' estate agent, they really work hard for you and earn that fee.... Read more
Seller
26th Jul 2016 (8 years ago)
D Wootton
The whole sales team at Featherstone Leigh were fantastic. From the viewings, right through to completion they were professional, supportive and most importantly friendly. We appreciate everything the team did to help to sell our property!... Read more
Seller
8th Jun 2016 (8 years ago)
S May
Absolutely fantastic service from start to finish. Extremely professional, personable, hard-working and fair. Could not have been more impressed with their approach.... Read more
7th Jun 2016 (8 years ago)
D dorval
We found our rented property through Featherstone Leigh. It has been a pleasure dealing with them from the beginning and even now the property management is very responsive. They were always here to answer our queries and did the best in dealing with the landlord. We could visit several times with Lucinda and always with a smile. Thank you again. we will highly recommend you to our friends.... Read more
Tenant
28th Apr 2016 (8 years ago)
N Carroll
Absolutely horrendous! After being bullied into taking a property 2 weeks earlier then wanted and being penalised for having a cat (confirmed as fine) so wanting 8 weeks deposit!! We turn up to a house with no working cooker - food in London as takeaway is not cheap!, a shower door that doesn't close so drenched bath mat every morning, shelves in bedrooms hanging off walls, a front door we can't lock cause we've been given badly cut keys and a bathroom lock that came off in our hands the first day, you could say has been a rubbish experience. No one is taking responsibility for the fact that all of the above was asked to be fixed before we moved in and not a single person has apologised. These guys are very quick to take your money but will run for the hills if anything goes wrong! DO NOT USE! You've been warned.... Read more
Tenant
21st Apr 2016 (8 years ago)
A Hayat
The team at Featherstone Leigh were fantastic during my purchase and supported me throughout when we ran into delays with the new build I was buying.
Josie Mowatt in particular, was amazing. Firstly she never pushed me when I was looking at the property and secondly, she kept in contact throughout the process and gave an extremely personalised service.
I camnot thank Josie and the team enough!... Read more
Buyer
20th Apr 2016 (8 years ago)
E Sheehan
I found the team at Featherstone Leigh excellent in my recent purchase of a property through them . Josie Mowatt , the negotiator involved in my case was absolutely fantastic, her professionalism and hard work was consistent right from the start all the way through to completion . I would highly recommend Josie , Mani and the rest of the team for any property needs and I can certainly see myself using their services in the future.... Read more
Buyer
18th Apr 2016 (8 years ago)
P Shaw
The team at Featherstone Leigh have been fantastic throughout the sale of our two properties. They have worked so hard to coordinate the sale of both to enable our onward purchase. Faced with a very challenging task, they have been so committed and consistently vigilant. Alastair has worked his socks off and Mani is always on hand for sensible and thorough advice.
Always a pleasure to work with and totally focused on getting the best results for us, thank you all so much for everything.... Read more
Seller
18th Apr 2016 (8 years ago)
T Butler
The team at Featherstone Leigh very excellent - very friendly and accommodated our requests to view the property multiple times. I loved the use of technology for communication from WhatsApp, to phone and email as we could not always take calls at work. Would definitely recommend them - thank you for helping us get a lovely home!... Read more
6th Apr 2016 (8 years ago)
G MacCormack
Simply the best service and customer care you would wish for when selling your property.
To begin with the initial contact information that was sent to us, was by far, more professional than any of the other agencies the Chiswick area we contacted.
Mani Sheibani took us through the process with confidence, intelligence and good customer skills.
He listened to what we had to say and understood that we were arranging the sale from abroad.
I would like to make a special mention of Josie Mowatt. She like Mani was very professional. She thought things through very carefully and did not take her eyes off the ball. She kept us informed at all times and worked tirelessly on our behalf with our solicitors. She went well beyond her duties to help us sell our property.
We cannot recommend Featherstone Leigh highly enough. And our special thank you to Mani and Josie.
If you are thinking of selling your home call Mani or Josie you will not be let down or disappointed.... Read more
Seller
24th Mar 2016 (8 years ago)
J Salmon
I find the service from the lettings team at FL Chiswick to be professional and helpful in every way. Special praise goes to Melanie Knight who heads this team and who will go 'that extra mile' for her clients.... Read more
Landlord
30th Oct 2015 (9 years ago)
R S
I have recently purchased and sold a property through Featherstone Leigh and would certainly recommend all their team to other buyers and sellers. I also currently rent a property through their lettings team who have been very helpful and professional from the start. Mani the Manager and his whole team have all gone the extra mile when needed and I will certainly instruct them again in the future.... Read more
Seller
1st Apr 2015 (9 years ago)
I Maini
Having dealt with many agencies in the past, the team at Featherstone Leigh Chiswick show complete competence at all times, with fresh, dynamic and innovative sales techniques. Ive had a great experience in selling many properties through Mani & Stewart and will continue to look forward working with Mani and the rest of the Chiswick team.... Read more
Seller
22nd Jan 2015 (9 years ago)
O Pereira
Excellent service, first class team -- across the whole office -- on both lettings and property sales.... Read more
21st Nov 2014 (10 years ago)
S Xu
Very pleased with Stewart Harrison's service as a buyer. Stewart was very professional and knowledgeable. He followed up timely on all issues raised and effectively facilitated a win-win deal for both sides. Highly recommend!... Read more
Buyer
7th Oct 2014 (10 years ago)
C XM
As a Landlord Featherstone Leigh always endeavor to keep me updated in a timely manner on all aspects of management from property to tenant. Have always found good tenants.
Very pleased with the service and also one of the most competitive rates in London.... Read more
Landlord
7th Oct 2014 (10 years ago)
J W
Very pleased with experience as a buyer. Alastair very professional (and tenacious!) throughout the process.... Read more
Buyer
23rd Sep 2014 (10 years ago)
M Dash
I am a Landlord with a several properties and have used Featherstone Leigh for several years to let out our flats, they are very professional and have always supplied us with excellent responsible tenants, I rate them very highly indeed and am happy to continue using their services... Read more
Landlord
16th Apr 2014 (10 years ago)
S o
Great experience. So far, Featherstone Leigh´s agents have met all my requirements when renting my flat and they have resolved diligently the little problems I have found in the property. I would recommend anyone.... Read more
Tenant
23rd Aug 2013 (11 years ago)
L Harris
Professional & responsive agents. Highly satisfactory.... Read more
11th Apr 2013 (11 years ago)