Selina and the team were fantastic in helping us find our new home! Amazing team!
They were professional and responsive and helped us to find a good property. Highly recommended!!
25th Sep 2021 (10 weeks ago)
Pity that I can't give less than a star. All promises before you have moved but then it's all surprises. I moved with my family on Friday evening to know that Bed, Sofa, Cupboard (everything that led to my decision to finalize the flat) is not there. Called the hamptons and they said there's been a "misunderstanding" between them and landlord about the availability of these items. So now, they advised me to buy a camping matteress (just for 3 days as Bed will be delivered on Monday as it has been ordered) which I said I wont as I Cant have my 2 year old kid sleeping on it. Anyway, I bought a matteress (hope they reimburse at least the fraction of amount they promised) and spent the weekend in the hope of a bed on Monday. I got a call on Monday that Bed is ordered now (they lied that it was ordered on Friday itself) now and new delivery day is Friday. Now imagine if I would gone with their idea of a camping matteress. I'm still clueless about other items if they would come or not as Landlord said that he had asked hamptons to advertise the property as unfurnished. And on top of that, Not given the parking yet as I was told while being lured to final this flat (I dont have a car but was told I can rent the parking out and that's why I didn't negotiate further). So here I am stuck for at least 6 months in this flat. Don't know whom to blame! One question to hamptons - Why should I pay my hard earned money to you as fee for your incompetence (and lies?). No one suffered other than my family - you are sitting comfortably in your offices and Landlord is fair in his point of view. Its sad that you do business in such an unprofessional way! Pathetic.
3rd Apr 2017 (4 years ago)