W Michael
We recently had the pleasure of working with Daniel, Alice & Laura for our home purchase, and the experience has been nothing short of brilliant.
From the very beginning, their proactive approach set them apart. They were always keeping us informed at every stage and there was never a moment where we felt out of the loop or had to chase for updates – a rarity in our past experiences with other agents.
What truly made a difference, though, was their considerate and kind demeanour - Alice in particular was always at hand to help. Buying a home is often a stressful process, but their genuine care and understanding of our concerns made the journey far more manageable.
Thank you for making our home-buying journey so seamless and enjoyable!
William & Sham... Read more
Buyer
1st Dec 2024 (11 weeks ago)
A Curtis
Harry and Alice, who were recommended to me by friends who had also used them, provided a very good service. Harry made sure only realistic potential buyers were shown around. Alice's expediting of the legal side of the buying process really kept the solicitors on their toes. I would happily use them again.... Read more
Seller
18th Nov 2024 (12 weeks ago)
O pearce

I've dealt with many letting and estate agents across London, but Fine and Country Chiswick takes incompetence, aggression, and outright bullying to a new level. They didn’t just fail to deliver—they made the process genuinely distressing. They either didn't understand or deliberately misrepresented the difference between a sub-sale and a contract re-assignment, pushing the wrong approach and even clashing with our solicitors to defend their incorrect interpretation. It took our solicitors stepping in to unravel the truth before they reluctantly backed down.
And then there was Dan. His handling was nothing short of manipulative. He’d send an email at 9am demanding a commitment, only to follow up mid-afternoon with another email "confirming our lack of interest"—a blatant attempt to pressure and corner us. This unprofessional and combative behaviour made dealing with them an absolute nightmare. I would avoid Fine and Country Chiswick at all costs unless there are no other options. Working with them was an experience I wouldn’t wish on anyone.... Read more
12th Nov 2024 (13 weeks ago)
Margaret
Just sold my house through Fine and Country Chiswick. Alice and Daniel were just amazing. I had a lot of ups and downs with my sale but Alice stuck with me and kept in constant touch. Couldn’t have done it without her. I would highly recommend Fine and Country.... Read more
Seller
8th Oct 2024 (18 weeks ago)
P Doob
Unfortunately, I had a negative experience with Daniel from this agency. He didn't seem very helpful at all, which made the process frustrating. I understand that everyone can have a bad day, but I ultimately decided to go with another agency for better service.... Read more
4th Sep 2024 (23 weeks ago)
A Frazer
We were delighted with the service received from Harry and Alice at Fine & Country Chiswick when we decided to sell our house. Having renovated extensively in the past few years, we were very pleased that Harry understood the house and got behind it from a design and function perspective. An excellent asking price was suggested and Harry secured a compelling offer in a short space of time. The house has now been sold to that buyer and we wish them every happiness living there.... Read more
Seller
23rd Aug 2024 (25 weeks ago)
S Dhandpani
Fine and country managed our house sale and purchase extremely well in a professional manner. The process was handled smoothly even though we were in a chain. Shout out to Alice and team!... Read more
Seller
10th Jul 2024 (7 mo. ago)
T W
Brilliant experience selling our house with Fine and Country Chiswick. Best estate agent experience by a long way with a personal touch...... Read more
Seller
6th May 2024 (9 mo. ago)
S LUMON
The team at Fine & Country Chiswick are amazing. Alice, Ben, Daniel, Andrew, Laura, Sara, Harry, and Vish.
We work closely with the team helping clients manage international payment, each client speaks so highly of the whole team there.
Their focus on customer service & satisfaction, plus their work ethics is incredible. Highly recommended.... Read more
B Illustration
Fine and Country are such a fab client to work for, I’ve been illustrating their windows for the past couple of years and their team are always really friendly and professional. Alice in particular is such a friendly face and always really communicative and helpful.... Read more
B Photo
We've had the pleasure of working with Alice Madden now for over a year, in our capacity as one of their media service providers. She is professional, approachable and a delight to interact with.... Read more
A Zefi
I have worked with Alice for approximately 10 years or so now and would not hesitate to recommend her.... Read more
A Love
Always a pleasure dealing with Alice, Daniel, Laura, Sara and co. Very polite, informative and trustworthy team. Thank you! Highly recommend to all that want to buy/sell their beloved home.... Read more
M Warne
Alice and the Chiswick team are always a delight to work with. I have regular interactions with Alice who is always professional, knowledgable and friendly. Her proactive approach ensures that their service is consistently excellent, and every interaction is seamless.
It's a pleasure working with you.... Read more
S Consultants
Delighted to share my experience with the team at Fine & Country Chiswick, and especially Alice whom I deal with on a regular basis. Always attentive and on the ball, I never have to ask twice for any information, and always get a response within two hours. If only everybody had the same work ethic and people skills, the world would be an easier place to work in. Thanks for all your help and continued support and I look forward to seeing you in the office sometime soon.... Read more
N Schofield
I've had a lot of contact with Alice Madden over the past year and have found her to be very polite and courteous on every occasion.... Read more
R Greatorex
Alice and the whole team are a pleasure to work with, professional, friendly and always willing to go the extra mile to provide the best possible service to their clients.... Read more
F Johnstone
Wonderful experience, so attentive and professional, best example of an estate agent I've seen. Highly recommend.... Read more
25th Apr 2024 (9 mo. ago)
R Kuras
The team at Fine and Country, Daniel, Laura, Sara and Alice were superb.
They delivered on all their promises. Efficient polite and totally professional. Hones and trustworthy.
A special mention must be made for Alice. Amazing follow up and support throughout a very stressful process. Ensuring all the parties to the transaction fulfilled their role and obligations. Her counsel throughout was greatly received.
Enormous thanks to them !... Read more
22nd Feb 2024 (11 mo. ago)
K Richards
I have just exchanged on my four bedroom apartment in Chswick. The Chiswick branch on Turnham Green Terrace managed the sale process. My place is post-industrial and not really family orientated so I needed an agency who could bring non-trditional buyers. Within a couple of weeks and with strong interest (the photographers photos of my flat & presentation were particularly outstanding)I had an offer at the asking price and less than three months later we are heading to completion. Many thanks Daniel, Alice and Sara from a happy customer.... Read more
Seller
19th Feb 2024 (11 mo. ago)
A little
The team were professional and personable throughout, Sara in sales and Alice in admin managed momentum and challenges with equal aplomb! Many thanks Andrew... Read more
15th Feb 2024 (11 mo. ago)
A Palka
Fine and Country came with a very strong reputation and exceeded my expectation.
Friendly, helpful, and looked out for their client’s interest when things got delayed. I had a feeling that I was more then just a number to them, they really cared.
I had an excellent experience with Fine and Country. Mrs Alice , the Head of Administration was absolutely amazing – she responded on the spot to all my questions and requests and was extremely efficient and accommodating.... Read more
29th Jan 2024 (1 year ago)
Z Jevtic
Harry and Alice were fully dedicated and did fantastic work. We had some good and sometimes tricky moments during the sale process, and they handled everything calmly and skillfully. In today's market, which is unfavourable for sellers, we have achieved a decent result.... Read more
Seller
6th Dec 2023 (1 year ago)
D K
Great sales team, great communication from the team, and polite and friendly team members.
Would definitely use Fine and Country again to sell my next property.... Read more
Seller
26th Nov 2023 (1 year ago)
M Rhode
Fine and Country were the estate agents who sold us our house in Ealing. I can't speak highly enough of them: they're a family business, and it shows in the way they look after people. They made everything completely clear and straightforward, ensured that the terms were fair both to the sellers and to us, and did everything to move the process along both before and after we exchanged. They put us in touch with excellent surveyors and other experts, and supported us through the complications of being part of a long chain. I hope that we won't be moving for a long time, but, if and when we do, we will definitely ask them to act for us. Meanwhile, I recommend them wholeheartedly to anyone in need of an estate agent now. Thank you Laura, Alice and Daniel!... Read more
Buyer
3rd Nov 2023 (1 year ago)
M burden
We’ve been greatly impressed by Daniel, Alice and the team at Fine & Country. They introduced only high calibre potential buyers, and ultimately delivered beyond expectations, despite the current unfavourable sellers market.... Read more
Seller
31st Oct 2023 (1 year ago)
JLJ
With confidence & satisfaction we highly recommend Fine & Country, Chiswick. Whilst the entire process can be complex & overwhelming, Alice & Vito made us feel like we were in capable hands. Their approach is to be proactive & available for their clients coupled with a calming balance of personalised service.
Very grateful for their efforts. We would not hesitate to use their services again.
Thank you, Alice! Thank you, Vito!... Read more
26th Oct 2023 (1 year ago)
N Mildmay-White
Fine & Country Chiswick recently help us achieve over asking price on our property in Shepherds Bush and we could not have been happier with the service we received. The initial process was clearly explained, Harry put together a stunning brochure which showed the house in the best possible light and lined up more viewings than we thought were possible, he was excellent and was always there if we had any questions and to keep us up to date with progress. Once we accepted the offer Alice took over and was incredible, she kept pushing all parties along though the buying process and was on top of every detail. She could not have made getting the sale over the line an easier for us. A huge thank you to the whole team, I would highly recommend.... Read more
Seller
5th Oct 2023 (1 year ago)
S Young

I first met Daniel when I needed to have my deceased sister’s house valued for probate, which he did for free. I did tell him that I would consider using Fine & Country to sell the house when the time was right. At no time did he ‘hassle me’ in an attempt to get me to sell but waited for me to contact him when I was ready.
I have to say that even though the house is in a prime location in Chiswick it needed a total overhaul and I was suprised that he felt the house would sell at the original valuation.
Daniel arranged an ‘open house’ and had something like 20 viewings over the weekend. On the Monday he had had a number of firm offers and by Wednesday, a sale price, slightly below the asking price, had been agreed with the eventual buyer.
Alice then took over and apart from having to fill out a few forms and answer a few emails, Alice made it such a painless process to complete the sale.
To say that I was happy with Fine & Country is putting it mildly. From start to finish everything was handled in such a professional manner. I was extremely pleased with the service they provided and I would happily use them again.... Read more
Seller
25th Sep 2023 (1 year ago)
E Hasanov
Had a great experience working with Fine & Country Chiswick. Very professional and helpful throughout the whole process. Special thanks to Andy, Alice, and Sara for their dedication and expertise.... Read more
21st Sep 2023 (1 year ago)
K Rennie
An excellent, friendly and professional experience with the Fine & Country Chiswick team . In particular the assistance of Alice, who is responsible for expediting the legal process and communicating between all parties, was appreciated especially as I am new to the conveyancing process in the UK. Alice kept me informed every step of the way and eased my worries if they arose!... Read more
Buyer
21st Sep 2023 (1 year ago)
T Arora
Dan and Alice and their team at Fine and Country were absolutely fantastic in assisting us in our purchase.
Dan was super accommodating of last minute viewings so my family could also see the house while Alice was an absolute powerhouse of efficiency, helping to chase our whole chain through the process to get the sale to completion. I honestly thought we wouldn't get over the line without her!
It was also lovely to deal with a largely family agency that worked together incredibly well and had great knowledge of the local market, especially when comparing with a different big name agency we sold our flat through
It's unlikely we will be selling our dream home anytime soon but we would highly recommend using them to assist in a purchase or list for a sale.... Read more
Buyer
21st Sep 2023 (1 year ago)
O Enright
I recently purchased through Fine and Country Chiswick and found the process was seamless from start to finish, not something you'd expect when buying a new home. Special mention to Laura, Daniel and Alice Madden and Sara Hemmings for their superb efforts in finding us our dream home!... Read more
Buyer
13th Sep 2023 (1 year ago)
Colm

We recently purchased a home through the Fine & Country (Chiswick) branch and were disappointed with the quality of the agency throughout the process. As some examples:
Bidding process: After initially agreeing a price on the property, it became apparent that the agent was assuming that we would use his start-up side business (Daniel Madden and Partners) to sell our existing home. This was a surprise condition that was added last minute and had never been discussed with or agreed to by us and to our surprise led to the bid falling through (due to “not having visibility of the full process if they were not selling our home” or in my sceptical opinion “due to not getting the double commission of a sale and purchase”). As we really liked the home (if not the agent) we eventually went back in with a new bid 3 months later on the same basis (i.e. we decide who sells our house, not them) which they agreed to, as they had not found any other buyer in that time.
EDIT: There were never any periods of non-responsiveness from us and their concerns over our 'ability to proceed' were clearly a misjudgement on their behalf given their following paragraph is then celebrating how quickly we were able to move from bid accepted to completion.
Conveyancing process: The process went smoothly and we went from bid accepted to completion within 3 months. However, you would not have known this judging by the excessive level of chasing by F&C who were contacting our conveyancers, ourselves and the agent selling our house almost every day for updates and tried to constantly bring forward the exchange date despite it having being agreed early on in the process. This led to us receiving complaints from our conveyancer and our estate agent (both of which were excellent throughout the process) at the level of pestering they were receiving. I’m not sure if this was driven by inexperience of F&C or their nervousness at the current fragility of the market, but either way it came across as quite unprofessional and unhelpful.
EDIT: For F&C to claim below that the speed was down to them is laughable (given timeline was set by us) and disrespectful to the several hard working parties in the transaction who did the actual work in getting it over the line.
Completion: On the day of completion, the seller had left behind a lot of furniture and bulky items that had not been agreed in the sale process, which led to time and cost to us of removing them before we could move in. We contacted the agency a few times on this, but got no useful assistance at all on this which was at least true to form on their performance throughout the process.
I would recommend avoiding dealing with them if possible.... Read more
Buyer
23rd Aug 2023 (1 year ago)
N Ahmad
It took us a while to find the perfect house and we finally did it with the help of Andrew at Fine and Country. Andrew knows houses, has a great personal manner and is very patient! . It made the searching part easier. Alice guided the whole process to completion with professionalism, knowledge and helpfulness until the end.... Read more
Buyer
18th Aug 2023 (1 year ago)
J Whillis
It has been a pleasure working with Daniel, Laura and Alice at Fine & Country. An excellent agency that know how to sell a property properly. I would recommend them to anyone.... Read more
Seller
3rd Aug 2023 (1 year ago)
R Brar
A BIG thank you to all at Fine & Country for helping us sell our house. They have been pro-active in getting the sale and kept us informed on every step of the journey to completion. A real friendly professional company to deal with. A special thank you to Alice for getting this over the line.... Read more
Seller
3rd Aug 2023 (1 year ago)
W Stacey
Highly recommend this agency. Lovely professional agents, motivated and driven to sell and incredibly easy and a pleasure to work with. They drove the entire chain to completion. Great job! And a special thanks to Daniel and Alice Madden.... Read more
Seller
31st Jul 2023 (1 year ago)
G Gupta
It has been wonderful working with Alice, Laura and Daniel from the Fine & Country Chidwick team. They have worked hard to make our purchase seamless in a challenging property market. I would highly recommend working with them.... Read more
Buyer
27th Jul 2023 (1 year ago)
lars7843
Harry Middleton is a very professional, patient and nice agent who do support and very helpful throughout the process of property purchase... Read more
Buyer
14th Jul 2023 (1 year ago)
G Blackburne
Daniel, Andy and Alice have been fantastic. They had a buyer for our home within a week and it has been a great experience from start to finish. They are genuinely nice people who go the extra mile. Our moving days are over but I have no hesitation recommending them to anyone looking to move.... Read more
Seller
3rd Jul 2023 (1 year ago)
S Cummins
From first contact through to exchange, it's been an absolute pleasure to deal with Fine and Country Chiswick. Harry, Dan and Alice are a fantastic team. Professional, courteous, responsive and super helpful at all times. While not as well known in Shepherds Bush, that didn't matter. They know HOW to sell houses. They came up with a plan, they communicated at all stages throughout the process and the sale was a quick and painless experience. If you are thinking of moving, I'd highly recommend them. You can't get anyone better.... Read more
Seller
26th Jun 2023 (1 year ago)
Siami
We just moved house and Daniel and his team handled both our sale and purchase.
They worked seemlessly as a team and everyone we dealt with was personable and professional.
They took time to understand our requirements, were always on hand when we needed advice and worked extremely hard throughout the whole process.
It was great to work with someone we trusted, especially during these uncertain market conditions.
We have absolutely no hesitation in recommending them.... Read more
Seller
27th Feb 2023 (1 year ago)
S Tator
Dear Alice, thank you so much for your tireless hard work, professionalism and care. You and Daniel have done a great job and it has been the best selling experience with both you guys' pitching for me. Wonderful work, you both deserve great success! Kindest regards Garry.... Read more
Seller
4th Jan 2023 (2 years ago)
D Maughan
Just sold our house in Brentford via F&C and found them to be professional & courteous. In a difficult market they persisted where others gave up. Can't recommend them highly enough.... Read more
Seller
30th Nov 2022 (2 years ago)
J Thorburn
Just sold a house in Chiswick and we found Fine & Country attentive, charming, straight talking and extremely professional. They are a breath of fresh air for their industry. We would not hesitate to highly recommend their business if you are selling a property. Not only were they an absolute delight to work with they also achieved a high price for the property, excellent job, well done to the Chiswick Team ????????????... Read more
Seller
15th Nov 2022 (2 years ago)
G Berberian
Fine and Country were a pleasure to deal with, they made a great deal of effort to understand and work towards my expectations and all in all they provided excellent customer service.... Read more
2nd Sep 2022 (2 years ago)
C Nicholls
Daniel and the team have been exceptional. This has been an emotional time for us and their patience, reassurance and empathy has made the process, the best it could be. Their communication is first class and they really know how to sell houses. Amazing professionalism, thank you.... Read more
Seller
30th Aug 2022 (2 years ago)
S Kevill
My house sale was with the Ealing team and I have nothing but praise for them. Nothing seemed too much for them. They listened to concerns, helped me through the process and were always at the end of a phone. There presentations of the house was superb and they achieved a very good sale price. I can't recommend Daniel and his team highly enough.... Read more
Seller
14th Jul 2022 (2 years ago)
A Saba
Elisard Malizi of the Turnham Green Terrace office is a very pleasant person to deal with! He is extremely focused on finding the perfect place for his customers and has a very warm and comfortable approach. He is a great listener and understands clients’ needs. He is also professional, resourceful, and always giving a lot of helpful information … I highly recommend Elisard and all the team at Fine & Country Turnham Green Terrace!!!... Read more
6th Apr 2022 (2 years ago)
I malahias
I am not exaggerating when I say we could not have got our dream house (it will be when it's renovated!) without Elisard and Ranjeev.
From the beginning of our house search Elisard was by far the most proactive and helpful of all the agents I contacted. Somehow, he found and helped us get exactly what we were looking for. From start to finish they were both extremely professional and unbelievably responsive. Thank you also to Alice who was wonderful in the closing process.
Can't fault them.... Read more
Buyer
8th Sep 2021 (3 years ago)
T Wilcock
It was absolute pleasure doing business with Elisard and co.
We have managed to get the keys in less than nine weeks and beat SDLT deadline after agreeing the price.
Very different ”can do” attitude to the other agents in Chiswick and breath of fresh air in what could have otherwise been less pleasant experience had we had someone else.
Strongly recommend... Read more
25th Jun 2021 (3 years ago)
A alam
We highly recommend Fine and Country through whom we bought our house a few months ago. Elisard from their team was so helpful and ultraknowledgeable. He knew the market so well and managed to identify the absolutely perfect house for us and was so responsive and patient and supportive while we were getting our mortgage sorted which actually took months to sort because of covid delays. We had a really excellent experience overall. and would highly recommend.... Read more
Buyer
17th Jun 2021 (3 years ago)
O Kirtchuk
I have been dealing with Fine & Country for awhile and I can say that the staff particularly Reg and Andy are highly professional, polite, trustworthy and always there to discuss and deal with any issues that arise. I cannot recommend them enough - you are dealing with an incredibly professional team who you can trust to help you sell your home. Once you meet them your idea of estate agents will change for ever!... Read more
Seller
15th Jun 2021 (3 years ago)
K J
Absolutely amazing staff, totally professional with customers regarding progress of sale or purchase. Very friendly, polite, and you get the feeling that they're actually working for 'you'. the customer. I had a great experience with Fine & Country, especially form Ranjeev, Vishaal and Alice. Our property sold within a very quick time frame, and they really worked pro-actively to achieve the sale. Fantastic team. Recommend them whole-heartedly.... Read more
Seller
10th Jun 2021 (3 years ago)
A Starck
We recently completed on the lengthy and complex process of buying our new home in Ealing. The pandemic made it a complicated task. This was the estate agent that helped us find our dream home. A lovely member of the team named Elisard Malizi looked after us from the the very start of the search through to the handing over of the keys at the end. He was exceedingly professional, keeping things feeling calm and on track whilst obviously being very efficient pushing thing forward behind the scenes. Also excellent at all the subtle negotiations that go on in this type of business. Many thanks.... Read more
Buyer
9th Jun 2021 (3 years ago)