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  1. Home
  2. Firefly Homes
Firefly Homes Logo

Firefly Homes

Opens tomorrow at 9:00am
93 Commercial Road, Paddock Wood, Tonbridge, Kent, TN12 6DS
We are an independent estate agent located in the centre of Paddock Wood town offering sales and lettings. Carol Prier is Managing Director of Firefly Homes Ltd offering in excess of 35 years experience as your local estate agent. When seeking an agent, it is not just about the major portals - rightmove and zoopla, it is about having a trusted relationship with agent you are working with. We offer a personal service - whereby clients have come to us as clients and left as 'friends'! Every client is important and treated as an individual which creates the relationship needed to take away the stress of moving. Integrity is at the forefront of our business and as a member of The Guild of Estate Agents we can offer more than most in personalising your home. Talk us today and we will share our secrets of success!

Opening hours

  • Monday 9:00am - 6:00pm
  • Tuesday 9:00am - 6:00pm
  • Wednesday 9:00am - 6:00pm
  • Thursday 9:00am - 6:00pm
  • Friday 9:00am - 6:00pm
  • Saturday 9:00am - 5:00pm
  • Sunday Closed
View all details

Accreditations

  • tpos
  • arla

Firefly Homes Reviews (41)

Have you used this agent?
  1. 85% 5/5 Stars
    85%
  2. 2% 4/5 Stars
    2%
  3. 5% 3/5 Stars
    5%
  4. 0% 2/5 Stars
    0%
  5. 7% 1/5 Stars
    7%

P McPartland

5/5 Stars
We have just sold a house in Paddock Wood, the team and service has been excellent. Good communication and care backed up with local knowledge.... Read more
1st Feb 2024 (5 weeks ago)

A Stubbs

5/5 Stars
Approached Firefly recently to find me a tenant for my flat in Paddock Wood. I spoke with Liz who was very professional and found me a new tenant within a few days. Thanks Liz.... Read more
9th Nov 2023 (17 weeks ago)

K Wickenden

5/5 Stars
We recently sold our house with Firefly & we are so happy with the service we were given. I feel that Firefly stand out from the rest because they wrote such a lovely write up of our home making it feel really personal & their communication was excellent throughout the process & always on the ball! I like that this is an independent company too. Carol and Tina were great throughout our process & looked out for us a lot. The best!... Read more
24th Oct 2023 (19 weeks ago)

T Gough

3/5 Stars
Having searched for over two years, we were delighted to finally begin the process of purchasing our home together. From the outset, Charly was welcoming, engaging and polite, nothing was too much trouble and she followed through on everything discussed. Unfortunately, the professionalism and courtesy of both Carol and Charly are lacking in the branch manager. Our interactions with Tina Gruber were terse and quite unprofessional. Her written communication often lacked a salutation, and on the odd occasion that we spoke in person, her manner was brusque and dismissive. On completion, we visited the branch to collect the keys and unsurprisingly, she did not stand to greet us or attempt to shake our hand, instead just passed a food bag across the desk and said “there’s a lot of keys in there”. No congratulations or all the best, just an air of arrogance we had sadly come to expect. What should have been an exciting experience was sullied by her conduct.... Read more
27th Aug 2023 (6 mo. ago)

E barbier

5/5 Stars
I have had a viewing with Liz today and still not sure if I will be able to rent the property I have looked at. However this is a review / feedback I am providing for the actual conduct Liz had. Liz is a people person, willing to hear you out and provide guidance. We did the house tour and discovered the house together and all the questions asked have been answered to. Wish all the estate agents will be like her. Whatever happens, my review will not change.... Read more
1st Aug 2023 (7 mo. ago)

K Regis

5/5 Stars
We were house hunting for almost a year and although we didn’t buy through Firefly in the end, we wanted to say a big thank you for all the support and patience they gave in trying to find our forever home. As a buyer were made to feel as important as the vendors paying their fee.... Read more
1st Aug 2023 (7 mo. ago)

R Chow

1/5 Stars
Poor communication between themselves and the landlord.... Read more
29th Apr 2023 (10 mo. ago)

D Downs

1/5 Stars
**** FIREFLYS reply is factually incorrect **** Always difficult when you’re leaving a negative review on a business, but in this instance I felt I had no other option. Firefly had previously sold a house for me and baring the odd minor hiccup it went very well. I engaged them to sell another house which sold on the first viewing, easy work if you can get it!! Great news you might think, well it quickly went downhill from there….. The person in charge of my sale informed us that the chain had checked out and was bullet proof. The advised that we’d need to be proactive as all parties wanted to conclude ASAP, music to my ears, or so you’d think….. it turn out the chain was longer than we were told and not as “solid” as we were promised. After months of avoidable stress, avoidable expenses and countless hours of chasing it came to light that the chain had collapsed, we weren’t told by Firefly and another buyer was introduced at the bottom, the sole reason for the delays. They had a duty of care to inform us of this, failure to do so cost myself and my wife £1000’s of pounds….. Now Firefly will of course come up with a different story, but I have all emails, records etc to verify wha I’ve said and anyone wanting to know more I’d be happy to discuss. All I’d advise any potential clients is to be very careful! You’d expect a professional estate agent to act as such, well in the instance it wasn’t the case and we were the ones to lose out! We lost a house we were going to buy as a result of the delay, we lost a lot of money and we also respect for Firefly. I’m still trying to resolve, most people would have sued Firefly, but no all I wanted to do is come to an agreeable compromise of the level of commission…. something other professional estate agents and my legal team advise against, saying I shouldn’t pay anything! But not wanting to be unfair I want to find a solution…… Hopefully firefly do too.... Read more
2nd Mar 2023 (1 year ago)

R Fromow

5/5 Stars
It took a while to find a tenant but our property isn't everyone's cup of tea. Liz and her colleagues at Firefly were extremely helpful and kept us informed at every stage along the way.... Read more
20th Feb 2023 (1 year ago)

O Hinde

5/5 Stars
Amazing supportive team during letting and sale. Unlike any other estate agent we have used... Read more
17th Feb 2023 (1 year ago)

N Bennett

5/5 Stars
Amazing... Read more
9th Feb 2023 (1 year ago)

J Yau

5/5 Stars
Not only have we sold our home through Firefly but also bought one through Firefly. With little understanding & knowledge of moving it was a smooth transition.... Read more
22nd Sep 2022 (1 year ago)

D watts

5/5 Stars
I found Tarragon Finn extremely professional and polite lady to deal with. I would fully recommend this business woman as she is very professional, excellent at customer service and will help your moving experience feel very smooth.... Read more
27th Jul 2022 (1 year ago)

L Powell

5/5 Stars
Lovely ladies helped with the sale of my property. I was quite anxious throughout but they were so helpful and took the time to explain everything in detail to me and got me over the hurdles we faced. Brilliant service. Thank you so much to Tina and Carol... Read more
25th Apr 2022 (1 year ago)

T Brown

5/5 Stars
I was looking for an independent agency to look after the rental and maintenance of my house. Firefly staff were professional, helpful and efficient and found me excellent tenants. Would thoroughly recommend them!... Read more
26th Jan 2022 (2 years ago)

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