Back
Close
  • Compare agents
  • Online valuation
  • Explore my area
  • Home toolkit
  • News & guides
  • Estate agents by area
  • Sold house prices by area
Search by Location or Name
  • Selling guides
  • Estate agent guides
  • Mortgage advice
  • Conveyancing guides
  • Property news
  • See All News & Guides
Sign in
Sign In To Agent Shortlist
Agent shortlist
Sign In To HouseWorth
HouseWorth
© GetAgent Limited 2025
  1. Home
  2. Firefly Homes
Firefly Homes Logo

Firefly Homes

Opens tomorrow at 9:00am
93 Commercial Road, Paddock Wood, Tonbridge, Kent, TN12 6DS
We are an independent estate agent located in the centre of Paddock Wood town offering sales and lettings. Carol Prier is Managing Director of Firefly Homes Ltd offering in excess of 35 years experience as your local estate agent. When seeking an agent, it is not just about the major portals - rightmove and zoopla, it is about having a trusted relationship with agent you are working with. We offer a personal service - whereby clients have come to us as clients and left as 'friends'! Every client is important and treated as an individual which creates the relationship needed to take away the stress of moving. Integrity is at the forefront of our business and as a member of The Guild of Estate Agents we can offer more than most in personalising your home. Talk us today and we will share our secrets of success!

Opening hours

  • Monday 9:00am - 6:00pm
  • Tuesday 9:00am - 6:00pm
  • Wednesday 9:00am - 6:00pm
  • Thursday 9:00am - 6:00pm
  • Friday 9:00am - 6:00pm
  • Saturday 9:00am - 5:00pm
  • Sunday Closed
View all details

Accreditations

  • tpos
  • arla

Firefly Homes Reviews (44)

Have you used this agent?
  1. 86% 5/5 Stars
    86%
  2. 2% 4/5 Stars
    2%
  3. 5% 3/5 Stars
    5%
  4. 0% 2/5 Stars
    0%
  5. 7% 1/5 Stars
    7%
All (44)
Seller (21)
Buyer (5)
Landlord (3)
Tenant (3)
General (12)

C goswami

5/5 Stars
The apprehensions of going abroad alone can bring jitters to anybody and to find a place to stay which is trustworthy and good, adds to the fright. However, I would like to thank Fly homes and specially Ms. Priya Kumari, who despite being unwell took care that I'm kept updated at each and every step of the process. The selection, the payment and the induction had been a breeze and will complement the entire team to keep in place a robust and smooth workflow with consultants like Ms. Priya to ease out lives of first timers. All the best, once again.... Read more
Tenant
24th Sep 2024 (21 weeks ago)

H Davidson

5/5 Stars
Having used Firefly years ago for the sale and purchase of properties I didn’t hesitate to contact them again for my recent sale. Carol and Tina are an excellent team. They balance experience, knowledge and enthusiasm with understanding and sensitivity. I highly recommend them.... Read more
Seller
6th Jul 2024 (7 mo. ago)

S Fuller

5/5 Stars
Recently sold a flat through Firefly and was most impressed by all the staff especially Tina who was instrumental in the sale going through.... Read more
Seller
5th Apr 2024 (10 mo. ago)

P McPartland

5/5 Stars
We have just sold a house in Paddock Wood, the team and service has been excellent. Good communication and care backed up with local knowledge.... Read more
Seller
1st Feb 2024 (1 year ago)

A Stubbs

5/5 Stars
Approached Firefly recently to find me a tenant for my flat in Paddock Wood. I spoke with Liz who was very professional and found me a new tenant within a few days. Thanks Liz.... Read more
Landlord
9th Nov 2023 (1 year ago)

K Wickenden

5/5 Stars
We recently sold our house with Firefly & we are so happy with the service we were given. I feel that Firefly stand out from the rest because they wrote such a lovely write up of our home making it feel really personal & their communication was excellent throughout the process & always on the ball! I like that this is an independent company too. Carol and Tina were great throughout our process & looked out for us a lot. The best!... Read more
Seller
24th Oct 2023 (1 year ago)

T Gough

3/5 Stars
Having searched for over two years, we were delighted to finally begin the process of purchasing our home together. From the outset, Charly was welcoming, engaging and polite, nothing was too much trouble and she followed through on everything discussed. Unfortunately, the professionalism and courtesy of both Carol and Charly are lacking in the branch manager. Our interactions with Tina Gruber were terse and quite unprofessional. Her written communication often lacked a salutation, and on the odd occasion that we spoke in person, her manner was brusque and dismissive. On completion, we visited the branch to collect the keys and unsurprisingly, she did not stand to greet us or attempt to shake our hand, instead just passed a food bag across the desk and said “there’s a lot of keys in there”. No congratulations or all the best, just an air of arrogance we had sadly come to expect. What should have been an exciting experience was sullied by her conduct.... Read more
Buyer
27th Aug 2023 (1 year ago)

E barbier

5/5 Stars
I have had a viewing with Liz today and still not sure if I will be able to rent the property I have looked at. However this is a review / feedback I am providing for the actual conduct Liz had. Liz is a people person, willing to hear you out and provide guidance. We did the house tour and discovered the house together and all the questions asked have been answered to. Wish all the estate agents will be like her. Whatever happens, my review will not change.... Read more
1st Aug 2023 (1 year ago)

K Regis

5/5 Stars
We were house hunting for almost a year and although we didn’t buy through Firefly in the end, we wanted to say a big thank you for all the support and patience they gave in trying to find our forever home. As a buyer were made to feel as important as the vendors paying their fee.... Read more
Buyer
1st Aug 2023 (1 year ago)

R Chow

1/5 Stars
Poor communication between themselves and the landlord.... Read more
29th Apr 2023 (1 year ago)

D Downs

1/5 Stars
**** FIREFLYS reply is factually incorrect **** Always difficult when you’re leaving a negative review on a business, but in this instance I felt I had no other option. Firefly had previously sold a house for me and baring the odd minor hiccup it went very well. I engaged them to sell another house which sold on the first viewing, easy work if you can get it!! Great news you might think, well it quickly went downhill from there….. The person in charge of my sale informed us that the chain had checked out and was bullet proof. The advised that we’d need to be proactive as all parties wanted to conclude ASAP, music to my ears, or so you’d think….. it turn out the chain was longer than we were told and not as “solid” as we were promised. After months of avoidable stress, avoidable expenses and countless hours of chasing it came to light that the chain had collapsed, we weren’t told by Firefly and another buyer was introduced at the bottom, the sole reason for the delays. They had a duty of care to inform us of this, failure to do so cost myself and my wife £1000’s of pounds….. Now Firefly will of course come up with a different story, but I have all emails, records etc to verify wha I’ve said and anyone wanting to know more I’d be happy to discuss. All I’d advise any potential clients is to be very careful! You’d expect a professional estate agent to act as such, well in the instance it wasn’t the case and we were the ones to lose out! We lost a house we were going to buy as a result of the delay, we lost a lot of money and we also respect for Firefly. I’m still trying to resolve, most people would have sued Firefly, but no all I wanted to do is come to an agreeable compromise of the level of commission…. something other professional estate agents and my legal team advise against, saying I shouldn’t pay anything! But not wanting to be unfair I want to find a solution…… Hopefully firefly do too.... Read more
Seller
2nd Mar 2023 (1 year ago)

R Fromow

5/5 Stars
It took a while to find a tenant but our property isn't everyone's cup of tea. Liz and her colleagues at Firefly were extremely helpful and kept us informed at every stage along the way.... Read more
Landlord
20th Feb 2023 (1 year ago)

O Hinde

5/5 Stars
Amazing supportive team during letting and sale. Unlike any other estate agent we have used... Read more
Seller
17th Feb 2023 (2 years ago)

N Bennett

5/5 Stars
Amazing... Read more
9th Feb 2023 (2 years ago)

J Yau

5/5 Stars
Not only have we sold our home through Firefly but also bought one through Firefly. With little understanding & knowledge of moving it was a smooth transition.... Read more
Seller
22nd Sep 2022 (2 years ago)

D watts

5/5 Stars
I found Tarragon Finn extremely professional and polite lady to deal with. I would fully recommend this business woman as she is very professional, excellent at customer service and will help your moving experience feel very smooth.... Read more
27th Jul 2022 (2 years ago)

L Powell

5/5 Stars
Lovely ladies helped with the sale of my property. I was quite anxious throughout but they were so helpful and took the time to explain everything in detail to me and got me over the hurdles we faced. Brilliant service. Thank you so much to Tina and Carol... Read more
Seller
25th Apr 2022 (2 years ago)

T Brown

5/5 Stars
I was looking for an independent agency to look after the rental and maintenance of my house. Firefly staff were professional, helpful and efficient and found me excellent tenants. Would thoroughly recommend them!... Read more
Landlord
26th Jan 2022 (3 years ago)

N Witham

5/5 Stars
Having sold and purchased a house through Firefly I have to say how impressed I have been. The valuation by Carol from Firefly was spot on (not inflated to get my business), the sale happened quickly and all aspects were handled efficiently. The purchase also went very smoothly, with lots of help and good advice. Cannot rate Firefly highly enough, amazing service... Read more
Seller
26th Jan 2022 (3 years ago)

T Spink

5/5 Stars
Firefly have been great and responsive throughout the process. I would definitely use them again.... Read more
19th Oct 2021 (3 years ago)

P branscombe

5/5 Stars
Firefly provided an excellent service overall. They were diligant and thoroughly dedicated to selling my house. I would, without any hesitation, recommend them most highly.... Read more
Seller
22nd Sep 2021 (3 years ago)

K Godber

5/5 Stars
They will go the extra mile for our target to be met.... Read more
22nd Sep 2021 (3 years ago)

R Norris

5/5 Stars
Carol and Jackie were both so helpful, professional and efficient when dealing with our sensitive property sale. They are easy to get hold of, and answers any queries quickly. They found our buyer from the first viewing, and the whole process was stress-free! We will definitely recommend to friends and family.... Read more
Seller
20th Aug 2021 (3 years ago)

R Chalklen

5/5 Stars
I was really impressed with the persistence and motivation from all employees that I dealt with. Thanks to them for chasing, our purchase went through quicker... Read more
Buyer
17th Aug 2021 (3 years ago)

Anonymous Homeseller

3/5 Stars
The house sold quickly but the communication after a while was poor. At times I had the feeling that the agent was working for the buyer not myself who was paying her fees. The solicitor of the buyer had left the company and they kept asking the same questions to my solicitor. We didn't know when the exchange of contracts was going to happen, but she wanted us to commit with the removals. As it was a lot of money, we moved far away, this was causing us a lot of stress as I didn't want to pay the movers until I knew the exchange of contracts was going to happen. She was more concerned about the buyer wanting to move in quickly rather then us who were actually paying her fees. I got good advice from a colleague of my agent, who also had a good word with her. In the end all went well, our removals company were fantastic and even helped putting pressure on the agent to get a date for the contracts exchange. Where I lived was a village where everyone knows each other.... Read more
Seller
1st Aug 2021 (3 years ago)

L Sims

5/5 Stars
Firefly were fantastic for the sale of my house. They made the process very straight forward and stress free. They are also very friendly, responsive and easy to work with. I would use them again in the future.... Read more
Seller
27th Jun 2021 (3 years ago)

E Rai

5/5 Stars
Firefly Homes have gone over and above for us on our recent property purchase. They were prompt, communicative and supportive throughout the process. I don't think we would have got this purchase over the line without them!... Read more
Buyer
21st Jun 2021 (3 years ago)

R Taylor

5/5 Stars
Firefly have been such an understanding and kind agency. As a new tenant, Firefly was understanding and so helpful with answering enquiries and sorting out everything. Very professional attitude and I felt very welcomed. Fully recommend firefly to anyone either selling a property or renting.... Read more
Tenant
18th May 2021 (3 years ago)

O Burns

5/5 Stars
Carol is fantastic. Had it not been for Carol, it is unlikely that the sale would have concluded without her expert handling and guidance. We're hugely appreciative of all of her work and endeavours and recommend her without reservation.... Read more
Seller
25th Mar 2021 (3 years ago)

R Martin

4/5 Stars
Very professional, polite and efficient.... Read more
17th Mar 2021 (3 years ago)

M Eyre

5/5 Stars
I have bought and sold a few properties through Firefly over the years and they have always been excellent. Polite, honest, friendly and professional. They are reasonably priced and being small I have always felt like I matter, not just a number.... Read more
Seller
5th Mar 2021 (3 years ago)

M Mackie

5/5 Stars
We had been looking for a place for months and had nothing but stress. That was until we contacted Lisa at Firefly lettings. She was incredibly helpful. Treated us very well and got us into a wonderful home. Her professionalism and the speed at which she helped us through the vetting process were second to none. I wholeheartedly recommend Lisa and Firefly homes to anybody who wants an easy, stress-free and friendly experience.... Read more
Tenant
23rd Feb 2021 (3 years ago)

J Hickey

5/5 Stars
Happy to help and easily reachable, always friendly and helpful.... Read more
17th Feb 2021 (4 years ago)

sjhiscocks

5/5 Stars
Sold 3 houses via Firefly in quick succession. The whole team were hands on and very professional. A* - Very happy.... Read more
Seller
11th Feb 2021 (4 years ago)

M Lenny

5/5 Stars
The best estate agents around. They are proactive and make things happen. It was a pleasure dealing with the whole team.... Read more
4th Feb 2021 (4 years ago)

S Hayman

5/5 Stars
Selling my house couldn’t have gone any better from the valuation through to the sale. Staff are professional and friendly.... Read more
Seller
27th Jan 2021 (4 years ago)

O Candy

5/5 Stars
We sold and bought a property through Firefly homes. We found them to be extremely responsive and helpful. Having bought and sold 5 properties over the past 15 years, Firefly Homes have easily been the best and most responsive estate agent we have ever had the pleasure of working with. I would certainly recommend Firefly to anyone looking to sell their home.... Read more
Seller
22nd Jan 2021 (4 years ago)

F Richardson

5/5 Stars
Very easy to deal with - very professional and honest. Very helpful, constantly kept me informed. Marketed my house very well and had numerous viewings in the first three weeks and found my buyers by the end of the third week. I could not ask for a better service. A very charming agent to deal with.... Read more
Seller
21st Jan 2021 (4 years ago)

JW

5/5 Stars
Having bought & sold with Firefly on more than one occasion I have no hesitation in recommending them. They keep you fully informed throughout the journey & reduces the stress level down to a minimum.... Read more
Seller
20th Jan 2021 (4 years ago)

E Rahman

5/5 Stars
I have not yet purchased a property from them yet but I was looking at one they are selling. They are so professional and took care of me very well. We need more estate agents like them. Carol (the owner) has been great. Keep up the good work!! Rashida x... Read more
21st Jan 2020 (5 years ago)

S Volk

5/5 Stars
Lovely location with a short walk to the village (picturesque)... Read more
9th Sep 2019 (5 years ago)

H Pettifer

5/5 Stars
A professional, friendly pro-active estate agent. We received an offer within 6 days of instructing Firefly and completed within our 8 weeks timescale as we were relocating. Highly recommend... Read more
Seller
26th May 2017 (7 years ago)

G Headey

1/5 Stars
Disappointing. Very few viewings and poorly organised. Do not use a professional photographer and it shows, the majority of the photos of our property were of poor quality. Very disappointing experience.... Read more
17th Mar 2017 (7 years ago)

V Hazledine

5/5 Stars
We moved in 2015 with Firefly Properties who had 4 houses in the same chain. The service we received with Firefly keeping it all together and keeping all of us calm was second to none. We received good, honest advice from a passionate team who care about their clients. My experience was so positive I got a job with Firefly Properties.... Read more
Buyer
11th Nov 2016 (8 years ago)
1
2
3
4
5
Next

Performance stats

% of asking price
We cannot show these stats publicly. To view these, you'll need to create an account.
Average sale time
We cannot show these stats publicly. To view these, you'll need to create an account.
Fee
We cannot show these stats publicly. To view these, you'll need to create an account.
Instantly compare agent fees and performance

Listings by number of bedrooms

Listings by postcode

Number of listings

Listing market share

Activity

All

New

Price change

Removed/Sold

More agents nearby

See more agents in Tonbridge

Sold properties

Data produced by Land Registry © Crown copyright 2022.

Is Firefly Homes the best agent for you?

Compare them with other local agents
Free
Data-driven
No obligation

Related posts

Estate agent leads a family around a potential new home.
Estate agent leads a family around a potential new home.

Estate Agents

What do estate agents do?

For each home sale there are several steps estate agents have to follow, and a minefield of legal requirements they have to comply with.

Read more

The Estate Agent comparison site
GetAgent LinkedIn iconGetAgent Facebook iconGetAgent X icon

For partners

Get in touch

020 3608 6556

Our lines are closed

We are a company registered in England & Wales, company number 09428979.

Copyright © 2025 GetAgent Limited