A s
I am a tenant and I am pretty much happy on the service providing by sequence home propert management team. A big thanks to my propert manager Kshitija, her communication was seamless, I was always kept informed about any updates or issues. Maintenance requests were addressed promptly, and I appreciated their proactive approach to fix issues even though my landlord is not giving them proper support.... Read more
Tenant
31st Oct 2024 (12 weeks ago)
S Moore
From my initial meeting with Gareth I had strong confidence in F&S services. Zoe was really efficient and communicated well. Byron was always very professional from my first visit to the property. There was a small proud that an update on the process would have been appreciated but overall my experience was very positive.... Read more
24th Sep 2024 (17 weeks ago)
A Clarke
Zoe and Byron were both great to work with at the different stages of our search and purchase. Zoe specifically went above and beyond on completion day for us, and Byron was very helpful in the early stages of our search. We would definitely recommend Fox and Sons.... Read more
Buyer
16th Sep 2024 (18 weeks ago)
H Kelly
I dealt with Ben, Jack, Bryan and Zoe at the Haywards Heath branch during the sale of my flat, all of the team were polite,helpful and responsive during the sale process. I am happy to recommend to others and would use their services again if I had occasion to in the future.... Read more
Seller
13th Sep 2024 (19 weeks ago)
Went with Fox & Sons after a very good sales pitch from one of their staff especially in relation to expected service. Minimal viewings, very poor communication once in contract, agent representatives were late for all viewings conducted. Service agreed and promised was not delivered at any point over a five week period.... Read more
Seller
10th Sep 2024 (19 weeks ago)
The team have been amazing from start to finish. From the very beginning the communication has been amazing and have worked hard to get the property sold. Thank you to Ben, Byron and Zoe for everything!... Read more
Seller
7th Sep 2024 (19 weeks ago)
C Suzuki1000
Very good service leading to a successful sale and completion on August the 16th. We were at the top of a large chain which presented a number of hurdles for us to jump over but we got there in the end. Thanks to all involved in the Haywards Heath office.... Read more
Seller
5th Sep 2024 (20 weeks ago)
S Mogg
I purchased a property on the Lindfield/Haywards Heath boundary and was showed around by Byron. Byron was polite and professional and helped through the negotiations. I would use Fox and Sons again for any future purchase... Read more
Buyer
5th Sep 2024 (20 weeks ago)
G Perry
I highly recommend Fox & Sons in Haywards Heath who have recently sold our flat. Patient, helpful, tenacious and highly professional throughout, the team are really committed to getting the best results for their customers. Thank you to the team of Byron, Ben and Zoe.... Read more
Seller
4th Sep 2024 (20 weeks ago)
A Stone
Worked hard to secure the property sale and sales administration was also good. Thank you.... Read more
Seller
4th Sep 2024 (20 weeks ago)
C Hall
Zoe was a great help during my home purchase. She communicated promptly and clearly and was always willing to chase and prod the conveyancing team when needed. Thanks Zoe.... Read more
Buyer
23rd Aug 2024 (22 weeks ago)
J Rowlinson
We were previously with another agent in Haywards Heath and it took around 6 months to get just one offer that fell through. After switching to Fox & Sons, we sold within a couple of weeks and for more than what we previously sold for. The team, especially Zoe, Ben and Byron were really helpful, professional and mindful of our circumstances. Thank you!... Read more
Seller
8th Aug 2024 (24 weeks ago)
C Gorringe
Our experience buying our first house with fox and sons haywards Heath was sadly more than disappointing. They treated the seller with respect and the buyer nothing but scum. We were lied to in order to ensure we signed on with their in house broker (who was amazing) but we were bullied into that decision and made to feel like our house was at risk if we didn’t comply with their demands.
We were treated this way throughout all of our interactions with them and would never recommend them to any buyer or seller.... Read more
Buyer
12th Jul 2024 (6 mo. ago)
L S
I recently used Fox & Sons for my sale and ongoing purchase. The whole team were a pleasure to deal - from viewings with Byron and Abi, to Ben’s impressive negotiating and Zoe’s relentless chasing through the chain - I was really pleased I had chosen these agents. Thanks to all the team ????... Read more
Seller
26th Jun 2024 (6 mo. ago)
C Podesta
We were very happy with our experience moving with fox and sons :) their in house mortgage team (sequence) were also fantastic!... Read more
A Perou
Zoe at Fox and Sons in Haywards Heath has been absolutely fantastic. I honestly do not believe our chain would have stayed together if it wasn’t for both Zoe and Caitlin at DC Law working with our buyer, vendor and further up the chain to iron out all of the bumps in the road. We were so pleased to have a team behind us who cared, listened, picked up the phone (yes, other agents and solicitors can be a complete nightmare to get hold of). We have our dream home now, but only because of the fantastic communication skills of Zoe. Thank you so much ??... Read more
Buyer
19th Apr 2024 (9 mo. ago)
J White
Zoe Simmons the sales progressor at Fox and sons Haywards Heath has been fantastic all the way through , very efficient & friendly , nothing was a problem. Easy to get hold of and quick to respond to any emails . Over all the whole team have been good .... Read more
15th Apr 2024 (9 mo. ago)
C Harding
We purchased our house through Fox & Sons at Haywards Heath and had a great experience from viewing to completion. Our real estate agent Byron was so patient as we viewed the house three times before agreed a sale price. He was very communicative during the process and so helpful. After the price was negotiated Zoe helped progressed the sale for the two months it took to complete and stayed on the process to make sure it happened in a timely manner. We couldn't have had a better experience and are so happy in our new home!... Read more
Buyer
15th Apr 2024 (9 mo. ago)
Mylene
Fantastic seamless service from this very personable and professional team of estate agents
Communicating throughout and sale
Would highly recommend... Read more
Seller
15th Apr 2024 (9 mo. ago)
Char
I have previously rented through this branch of Fox and Sons which was a really positive, friendly and efficient experience in itself.
We finally took the plunge and purchased a property, which again was listed through Fox and Sons. Zoe played a real key role offering advice and what needed to be done next; sorely needed for me as a first time buyer.
Zoe went above and beyond to assist; being really proactive and keen resolve any issues ASAP.
Zoe is a credit to the branch.... Read more
Buyer
7th Apr 2024 (9 mo. ago)
H Roberts-Eagles
I'm not one to usually write reviews but Fox & Sons (Haywards Heath) team have been absolute gems. From the initial valuation of my property with Ben, to sourcing potential buyers and arranging viewings, the process has been really smooth. The team managed to find a buyer within a few weeks of the property being advertised in a very tricky/difficult market. Especially when it was so close to Christmas. Bryon always kept me up to date on the progress of viewings and was respectful when showing viewers my home. Once I had an offer on the property, Zoe stepped in and kept me updated on the progress of the sale at various points. I don't have a bad word to say about this team, just keep doing what you are doing, THANK YOU!... Read more
Seller
14th Feb 2024 (11 mo. ago)
D Konstantopoulos
Process of buying a house is quite stressful and everyone can have a different experience depending from so many predictable and unpredictable factors .
My experience with Fox and sons (Haywards Heath team ) was very good ,not only because of the successful result but also for the honest and clear communication between all involved parties.
Thanks to all team especially to Ben ,Zoe and especially to Byron .... Read more
Buyer
16th Jan 2024 (1 year ago)
C Calvey
Fox & Son helped us sell our flat and purchase our family home. They were always very helpful and friendly. Zoe worked very hard chasing up solicitors when things dragged. Huge thank you... Read more
Seller
13th Jan 2024 (1 year ago)
M Miller
They are very loyal and eager to help you... Read more
23rd Dec 2023 (1 year ago)
J Aird
As a first time buyers everyone was very helpful, both Byron and Zoe where amazing. Quick response from the whole team by phone and email. In a world of useless solicitors, you want Zoe to help you, my purchase would have fallen through without her, 10/10... Read more
Buyer
6th Nov 2023 (1 year ago)
S Coakley
Fox & Sons Haywards Heath were very professional when handling the sale of my property. A buyer was sourced quickly. Zoe in the office was exceptionally kind and helpful throughout the whole process and kept me informed all the time.... Read more
Seller
31st Oct 2023 (1 year ago)
O Work
Gareth from Haywards Heath branch has been helping us over the last 9 monhts and he has been extremely helpful, professional and competent. They always have time to help. Highly recommended.... Read more
9th Oct 2023 (1 year ago)
D Hughes
What a fantastic service we received!! We would definitely recommend Lily who was so friendly, professional and knowledgeable.... Read more
8th Oct 2023 (1 year ago)
Sold property very quickly but haven’t exchanged yet so reluctant to give a fuller review at this moment.... Read more
Seller
26th Sep 2023 (1 year ago)
E Rossetter
My husband and I recently purchased our first house through Fox and Sons. As we are first time buyers we were unsure what to expect. From our first meeting we were put at ease and very impressed with the whole process. Gareth, our mortgage broker, helped us navigate through the mortgage process and managed to secure us an excellent mortgage for our circumstances. He was always available to help with our queries, response were always quick and what we thought would be a stressful process was made very simple and easy. I would highly recommend the mortgage services at Fox and Sons to anyone.
During our purchase we were helped by Zoe. Zoe was always available to help with our many queries and concerns, and worked above and beyond to escalate our exchange so that we could complete on our chosen date. She always answered our queries quickly and with kindness. We will forever be grateful to Zoe for her kindness and support during the process.
We highly recommend Fox and Sons services for house purchasing & mortgages. The entire process was very quick, easy and stress reduced due to the fantastic team who work very hard. Should we ever move we will absolutely sell with Fox & Sons.
Thank you again for everything.... Read more
Buyer
11th Sep 2023 (1 year ago)
Rob
A thoroughly professional team who dealt superbly with a tricky sale after an acrimonious split. The sales team always went above and beyond to get matters progressing and achieved a great result all round. Special mention to the sales manager Ben Pester who helped me buy and then sell the house, and to Zoe Simmonds whose calm and professional manner eased tensions between the sellers, and reduced friction between the sellers and buyers after lengthy delays caused by one of the selling parties. I'd recommend Fox and Sons HH and would have no hesitation in using them again myself if the need arose.... Read more
Seller
8th Sep 2023 (1 year ago)
C H.
I'd risk to say that Gareth is the best mortgage advisor in the country. We are really grateful for his work, and we have been with Fox and Sons for many years because of his high quality services.... Read more
17th Jul 2023 (1 year ago)
J Capel
The team at fox and sons are amazing!! We brought our first house with the help of Gareth, Zoe and Louis and couldn’t have asked for a smoother journey as first time buyers. We had no clue about what we were doing so Gareth talked us through everything precisely and was very patient with us and our questions!!????
Thankyou!!... Read more
Buyer
3rd Jul 2023 (1 year ago)
K Wilcox
We needed an early valuation of our property in order to make some major decisions and asked Fox & Sons, as one of a number of agencies, to provide this. The valuation was undertaken by Lily Ross-Thomas. Lily engaged with us in a friendly, thorough and professional way, giving us just what we needed. Understanding the likely price is one thing, the other is how hard or easy it is likely to be to sell, and we found Lily’s evidence-based assessment both impressive and useful. Although we are still some distance from going ahead, we would be likely to have further discussions with Fox & Sons come the time.... Read more
Seller
20th Jun 2023 (1 year ago)
J Booth
I just bought my farm through Fox & Sons and can highly recommend them. I was very anxious through the whole process as a previous purchase had fallen through last minute but the team were great at keeping me informed, even though there were several issues to resolve and multiple parties involved. Particular thanks to Zoe for her patience putting up with my (increasingly frantic!) daily calls and keeping everything moving.... Read more
Buyer
26th May 2023 (1 year ago)
T killner
Zoe was one of the most friendly agents I have known. She was there for us if we ever had any issue or questions when buying our first house. She helped chase 3rd parties to push things along and always went the extra mile.... Read more
Buyer
24th May 2023 (1 year ago)
C Pearman
Very friendly and professional... Read more
27th Apr 2023 (1 year ago)
R Else
The staff at Fox and Sons were friendly, approachable and professional.
They dealt with all queries in the sale of my property effectively and in a timely manner.... Read more
Seller
27th Apr 2023 (1 year ago)
B Maher
Fox and Son's did a great job selling our property after my grandmother passed away.... Read more
Seller
12th Apr 2023 (1 year ago)
F cregan
Excellent service when selling our house and a pleasure dealing with Ben & Louis.... Read more
Seller
9th Feb 2023 (1 year ago)
R Wild
Ben and Louis did a great job selling my two bedroom apartment in Haywards Heath, including finding a range of suitable buyers and always keeping in touch throughout. Unfortunately, my conveyancing process was somewhat complicated but Fox & Sons skillfully managed the different parties throughout, always liaising carefully and in a timely and considered way resulting in a successful sale against a fixed deadline.... Read more
Seller
7th Feb 2023 (1 year ago)
We tried our best to give fox and sons benefit of the doubt, even though some of their actions started to sow seeds of doubt very early on after our offer was accepted.
It’s unfortunate to say that the concerns we felt at the beginning were right and the customer service we received throughout the entire process has been poor to say the least, with a severe lack of communication and consideration throughout.
We will not work with this branch again moving forward.... Read more
Buyer
18th Jan 2023 (2 years ago)
C Jones
We tried our best to give fox and sons benefit of the doubt, even though some of their actions started to sew seeds of doubt very early on after our offer was accepted.
It’s unfortunate to say that the concerns we felt at the beginning were right and the customer service we received throughout the entire process has been poor to say the least, with a severe lack of communication and consideration throughout.
We will not work with this branch again moving forward.... Read more
18th Jan 2023 (2 years ago)
H Granger
Helped us move at the last minute! Absolutely stars, really helpful, friendly staff. Definitely recommend.... Read more
19th Nov 2022 (2 years ago)
P Khialani
Absolute legends and Poppy took such good care of us and got us in within a week! Great option for any new tenants moving in from overseas, they had attention to detail and went out of their way to ensure we were sorted as quick as possible. Highly recommend especially Poppy Allen such a lovely soul ??... Read more
Tenant
20th Oct 2022 (2 years ago)
L Townshend
I found myself in a position of facing homelessness with only a month's notice. As a self employed person and first time renter, my desirability to landlords isn't great. Despite that, with more than a week before my deadline, I'm currently sat comfortably in my dream property and can't stop smiling! A special thanks to both Chloe and Poppy who made the process quick, easy and smooth and really helped put me at ease throughout. Thank you so much!... Read more
Tenant
26th Sep 2022 (2 years ago)
M Hamilton
We have had a very positive and professional/easy experience with Fox and Sons lettings. They helped our move go smoothly and took the stress out of moving. Poppy and Chloe were a great help throughout. Thank you!... Read more
Tenant
23rd Sep 2022 (2 years ago)
L newnham
Such a breath of fresh air dealing with Fox and Sons for our property sale. Lilly was incredible; very personable and professional. She had diligently researched the market and explained the suggested sale price and marketing tools really clearly. Would definitely recommend!... Read more
20th Jun 2022 (2 years ago)
H Fisher
I dealt with Ben and Louie at the branch. They were a pleasure to do business with.... Read more
26th Apr 2022 (2 years ago)
J Rowe
We recently sold our flat through Fox & Sons at Haywards Heath, and couldn't be more pleased with the service that we received from them. Ben, Louis and the team were thoroughly professional and always available throughout the sale. Louis especially was extremely helpful and dependable, and we always felt we could contact him for guidance and advice. We heartily recommend Fox & Sons. Jen & Mike... Read more
Seller
24th Apr 2022 (2 years ago)
M Jay
Not what you would expect from a leading estate agent, very poor customer service and do not deliver on communication promises. Would not recommend... Read more
24th Mar 2022 (2 years ago)
S Eurocub
From the first time we booked an appointment with Fox & Sons it just felt right - the ease of getting someone to come see us and view the property, the friendliness and professionalism of the manager Ben, the simplicity of the T&Cs, all through to getting photos done and listing the property. It all went so smooth! And then the viewings came pouring in, and in no time a buyer made an offer and we accepted. Ben & Louis kept us in the loop all the way - we felt quite assured that they had our best interest at heart (they actually got us a higher price then we hoped for!!!). And if we ever needed to contact them all it took was one phone call or email and we had the answer we needed.
A few months down the line now - we are settled in our new place and cannot stop smiling at how easy Fox & Sons, and especially Ben & Louis, have made our dreams come true. A massive thank you to them and all the team there.
If I was selling a property again I would never hesitate to use you guys. Thank you!!!
Stan & Jeff... Read more
Seller
7th Mar 2022 (2 years ago)
A Anonymous
Informative, helpful, quick to respond to any questions. Dan and Gareth have both been involved over the years and I wouldnt think of going anywhere else... Read more
6th Dec 2021 (3 years ago)
Chloe and Ella were brilliant. couldn't fault them at all!... Read more
Tenant
15th Nov 2021 (3 years ago)
L singleton
Louis from Haywards Heath branch. Such a polite, soft spoken young man..
Really liked him, would of bought house from him unfortunately didn't have a garden. Hopefully he'll find us something soon.. ????... Read more
Buyer
25th Oct 2021 (3 years ago)
D Phelan
Ben and the team did an excellent job and the property was expertly marketed. It sold quickly and the whole experience was great. I would recommend Ben and the team at Fox & Sons.... Read more
Seller
15th Oct 2021 (3 years ago)
Alex
Easily the worst estate agents I’ve had the displeasure of dealing with in HH.... Read more
27th Sep 2021 (3 years ago)
A Stone
Chloe was extremely helpful and efficient in finding a new tenant and completing all the paperwork. Many thanks... Read more
Landlord
9th Aug 2021 (3 years ago)
Anonymous
Tried speaking to them to arrange a viewing and for the life of me I couldn't work out what had been agreed when I came off the call. I had assumed he was brand new but apparently was a senior negotiator? Not a great advert for you, not impressed... Read more
3rd Aug 2021 (3 years ago)
J S
Great couple of calls with Gareth in Haywards Heath who was open and candid and certainly got us exactly what we needed for less (APR) than we expected. Well worth the fee! Bravo!... Read more
2nd Aug 2021 (3 years ago)
I Shetty
We’ve had a pleasant experience with lettings. Adam Locker has been very helpful and responsive throughout. Would recommend.... Read more
Landlord
5th May 2021 (3 years ago)
N Allen
Gareth has been fantastic for us. Last year we thought about moving but no-one could help us. This year Gareth has helped us to do just that. He always keeps my updated and answered questions I had so quickly. He could not have been better!... Read more
24th Apr 2021 (3 years ago)
P M
Gareth Pontin's advice was clear, pragmatic and commercially focused. He has full command of his subject area and responded to all of our queries quickly and constructively. He also helped us to navigate around some peculiar requirements of the mortgagee, which enabled us to secure a better deal from our vendor. We'd happily recommend Gareth... Read more
Buyer
21st Apr 2021 (3 years ago)
A Wright
Gareth was really efficient, helpful and informative during the process of buying our first home. He has answered all of our questions, explaining things patiently and generally being a pleasure to speak with... Read more
Buyer
15th Apr 2021 (3 years ago)
J Giles
Just moved into my new rented house, less than 2 weeks after offering on it. Adam's professionalism and speed of response is excellent, he does what he says he is going to do when he says he's going to do it, which is a refreshing change from a lot of other estate agents I have dealt with!
Overall very happy with the service I've received from F&S, would recommend to anyone wanting to let.... Read more
Tenant
1st Feb 2021 (3 years ago)
J May
We have recently sold our house through Fox&Sons Haywards Heath and we are extremely pleased with the service we received from the whole team from start to finish. Ben was by far the most helpful, friendly and professional estate agent who came to value the house initially. He was very realistic in his valuation and was great when it came to the negotiations. The rest of the sales team were equally approachable and we cannot praise Gareth, the mortgage advisor, enough for his help throughout. We weren’t quite so impressed with their recommended conveyancing team, but it all worked out in the end.... Read more
Seller
30th Jan 2021 (3 years ago)
Great service very professional really happy with the price they got me for my property... Read more
Seller
23rd Dec 2020 (4 years ago)
D Koushik
The Haywards Heath lettings team, and our agent Adam Locker did a fantastic job helping us secure an apartment during the lockdown. They are very professional, polite and will find a way to get you settled in a new apartment.... Read more
Tenant
19th Nov 2020 (4 years ago)
S Jones
Myself and my partner have rented out our new build flat in Burgess hill and from day one Adam Locker at Fox and Son was brilliant. Even when we had a contender with taking the flat on he gave us his best shot at price comparing and being most helpful with everything. So glad we went with them, very responsive with call backs and emails too to keep in contact.... Read more
Landlord
17th Nov 2020 (4 years ago)
A ONeill
Very impressed with the Haywards Heath team - professional, proactive and effective service helped us with what is by far the smoothest house move we have had. The guys kept us informed throughout, and the post-viewing feedback was spot on. Thank you!... Read more
10th Nov 2020 (4 years ago)
W B
Ten years ago, I bought my first home with Fox and Sons. Their financial and management skills in property helped secure my first home. A decade later this valuable expertise seems enhanced, with more enthusiasm right across the sales team and better quality IT. Selling it in 2020 was filled with uncertainty. The manager was excellent, and the sales visits were done well. By advising and listening on key decisions, we made the sale. Genuine thanks for putting our move plans back on track.... Read more
Seller
14th Oct 2020 (4 years ago)
S Markworth
Very professional and friendly service from Ben, kept us updated throughout the transaction and was extremely helpful from start to finish. Would recommend.... Read more
14th Oct 2020 (4 years ago)
J Landucci-Harmey
After 3 years of trying to sell property and having tried 2 well established local estate agents, we had given up and took our property off the market. Ben - the manager of the Haywards Heath office said give us a try. We gave them a try and on the first couple that viewed our property and made an offer, which resulted in us buying our dream property.
James Landucci-Harmey... Read more
Seller
5th Oct 2020 (4 years ago)
D Scope
Gareth is by far and away the best mortgage advisor I have ever dealt with. He was easy to deal with, made everything really easy to understand, saved us lots of money, got us our mortgage offer really quickly and then guided us through the whole process from start to finish. I would recommend him to anyone, and will definitely be coming back for any mortgages that I need to do again in the future. Absolutely fantastic!... Read more
16th Sep 2020 (4 years ago)
L Rodier
Absolutely outstanding service. Professional in all ways, always there to answer any queries and questions. Adam is an exceptional estate agent and couldn’t recommend him enough. We are delighted to have found our new home managed by fox&sons.... Read more
Tenant
8th Sep 2020 (4 years ago)
I’ve gone was on several selling sites and emails were sent out to people however only one person came to view the property and even after reducing the price no further interest was shown for 6 months So we took it off the market... Read more
Seller
24th Aug 2020 (4 years ago)
Fox & Sons Haywards Heath branch did a good job in helping to sell the property and were very helpful at all times. Their recommendation to use a certain large legal company for the conveyancing was, however, an unforgivable mistake. My advice: use a small local company with a reputation they can't afford to loose.... Read more
Seller
26th Jul 2020 (4 years ago)
J R
I found Adam extremely professional and helpful
during the process of letting my house. He kept
me fully informed every step of the way and I was
very happy with the outcome. Thank you... Read more
Landlord
23rd Jul 2020 (4 years ago)
G Milne
Fox & Sons in Haywards Heath especially through Lettings Negotiator Adam Locker provided an exemplary professional service despite the confines of Covid 19.
My property was let in a matter of days and the business processes were transparent and organized. The local services were excellent and the underpinning by Sequence provided the marketing and commercial outreach required.
Again I must recommend Mr Locker as a high calibre professional who dealt with all matters efficiently and personably.
Highly recommended organization.... Read more
Landlord
23rd Jul 2020 (4 years ago)
R Moatt
Excellent service from Adam and all at Fox and Sons in Haywards Heath. Sorted out our rental in a week. Excellent service. Richard in Sussex.... Read more
Tenant
4th Jun 2020 (4 years ago)
N Samson
Deal with Adam Locker, 100% professional and courteous....nice experience and I would use him every time! Thanks Adam... Read more
9th Feb 2020 (4 years ago)
T Luffingham
A big thankyou to Adam Locker in rentals for always being so pleasant, helpful and above all extremely professional while guiding us through the process of renting out a property in the Haywards Heath area .
It didn't matter how many questions we had to ask, Adam was always very happy to assist and .explained everything fully.
Adam was very proactive in finding us suitable tenants, in a relatively short space of time.. Our new tenants where equally impressed by him.
Without a doubt I recommend you go and see Adam Locker in the rental department.
Kindest Regards... Read more
Landlord
4th Feb 2020 (4 years ago)
C Dekker
I concur with most other reviewers: the lettings service is wonderful and the sales department terrible. Adam was enormously helpful in guiding us through the process of renting a home. Some of his lettings team colleagues in other offices have been difficult and downright rude, but we've almost reached the end of our tenancy without too many mishaps.
We also let the sales department know we wanted to buy a property asap. The moment we said we were cash buyers they suddenly had nothing in our price range. Despite several suitable properties appearing on their web site, we have never received a single email or phone call from them, which does rather support the contention that they will only sell to people who use their mortgage service.... Read more
Tenant
27th Oct 2019 (5 years ago)
C Warne
We recently rented a flat in Haywards Heath through Fox & Sons and had a very positive experience. Adam Locker, the Lettings Negotiator who expertly guided us through the whole process, was extremely helpful and professional when it came to arranging viewings, completing the paperwork, and answering all of our many questions. For anyone looking to rent a place in HH, I'd definitely recommend you go and speak to him!... Read more
Tenant
20th Oct 2019 (5 years ago)
A Currie
My experience with Fox&Sons and especially Adam was excellent and stress-free. He helped secure a great home for my family, and was a calming influence throughout the process. Thank you again Adam and Fox&Sons!... Read more
Buyer
11th Oct 2019 (5 years ago)
P Tremaine
I needed an agent to find me a tenant. Not living locally these days I needed someone I felt I could trust and when I met Adam Locker from Fox & Sons I immediately felt that he was someone with whom I could work. He listened and understood my requirements and soon matched me with a very pleasant young family to rent my property.
My only gripe was with their documentation team who were unwilling to remove certain clauses from the Tenancy Agreement, even though they did not apply to the property in any way! They will not customise their standard agreement further than the change of names, addresses and rental price!... Read more
Landlord
18th Sep 2019 (5 years ago)
C McKillop
Fox & Sons helped myself let out my property quickly & had three options and was guided to which one would work for myself. Adam the letting agent is a very pleasant guy and very helpful. Hopefully a long relationship ahead... Read more
Landlord
23rd Jul 2019 (5 years ago)
HayleyGeek
We have dealt with this agent in renting our beautiful new home in Haywards Heath. I cannot illustrate enough how helpful, kind and thoughtful the entire staff are, in particular Adam Locker.
We had spoken with him in reference to the property as he was dealing as the middle man with the landlord themselves. It was a complicated situation to the usual renting situation due to the nature of the landlord being a charity and helped us to get through this process smoothly. As someone with disabilities he helped a huge amount in securing the ability to keep my therapy dog in the home alongside any future aids needed in the home. Extremely helpful and I cannot recommend them and him enough. Thank you Adam, you have made us an extremely happy family.... Read more
Tenant
25th Jun 2019 (5 years ago)
N Kidd
Adam was fantastic! Extremely helpful and happy! and because this was our first time renting he took the time to explain everything to us. Would highly recommend fox and sons!... Read more
Tenant
1st Jun 2019 (5 years ago)
E Turner
Staff were always attentive. Worked hard to get a sale in a difficult market. Price achieved was considerably less than the valuation- which I know is common practice- but I would rather have had an honest valuation from the outset.... Read more
Seller
25th Apr 2019 (5 years ago)
R Badescu
I have moved into a new property a few days ago and I am very happy with the service provided by Fox & Sons. Adam Locker was very professional, friendly, efficient and helpful. I highly recommend this estate agency.... Read more
Tenant
2nd Apr 2019 (5 years ago)
A Stone
Adam was very helpful and efficient in finding a new tenant and completing all the paperwork. Many thanks... Read more
Landlord
1st Apr 2019 (5 years ago)
A O'Connor
Thank you so much to Adam Locker for his professionalism and generally going above and beyond. Friendly, well mannered and personable. Great service. Always kept in the loop from start to finish.... Read more
22nd Mar 2019 (5 years ago)
E Moore
Fantastic customer service from both Adams at Fox and Sons who helped in the process of moving into our new home.
Adam Locker in particular is always at the end of the phone and replies to emails promptly making us feel like valued clients.
Would highly recommend these agents to anyone looking for their new dream home.... Read more
15th Jan 2019 (6 years ago)
J Goudman
I have just moved into my first home which I have had the pleasure in buying through Fox and Sons Haywards Heath. From the outset all my concerns being a first time buyer were dealt with by the very friendly and professional team, Sam, Ben, Will and Brandon, I was shown a selection of property because at the start i really didn't know what I wanted to buy then helped with getting a particularly good mortgage rate with Gareth the mortgage broker. I received regular updates on throughout the purchase and moved in last week. Definitely use this great team !... Read more
Buyer
7th Dec 2018 (6 years ago)
J Marland
Ben, Brandon, Will and the other chaps at the Haywards Heath Branch did a marvellous job selling my house. I am very grateful for all their hard work and I would highly recommend them!... Read more
Seller
4th Dec 2018 (6 years ago)
T Dennis
Can thoroughly recommend. A huge thank you to Ben and the team who have been very professional and efficient in seeing my recent sale through to completion.... Read more
Seller
29th Nov 2018 (6 years ago)
C Edwards
I recently used fox and sons for the sale of my house and purchace of my next house. I always thought I would struggle to find the right home but Sam and the team made the hole process so easy. They helped me to set up my solicitors and mortgage to and were always on hand whenever I needed help all the way through the process. I would recommend fox and sons to anyone and would definately use them again... Read more
Seller
28th Nov 2018 (6 years ago)
A Smith
As first time buyers, buying a property is an intimidating and scary process so we decided to have Gareth Pontin as our mortgage advisor who is based at Fox and Sons. He was incredibly patient, demonstrating everything in detail so we were able to choose the best product for us and save ourselves some money. If we had any question, big or small, Gareth always made himself available and was very punctual in responding and putting our minds at rest. I would highly recommend choosing Gareth as your mortgage advisor!... Read more
Buyer
6th Nov 2018 (6 years ago)
D Forrest
My experience with Fox and Sons was fantastic! Benjamin Pester went the extra mile in selling my property for asking price within 2 weeks. I would definitely recommend them for anybody looking to buy or sell.... Read more
Seller
5th Oct 2018 (6 years ago)
A Green
Great estate agents. Very professional especially Gareth their mortgage advisor and Sam, such a constant throughout the whole process. Our property was advertised to such a high standard and sold within 2 days. What a great team of people that made the process a whole lot easier. Thank you.... Read more
Seller
6th Sep 2018 (6 years ago)
S Ridley
They have a very friendly, thorough and helpful team. They're customer orientated and very conscientious. Although I didn't go through with the rental contract in the end for personal reasons, I felt like our needs and expectations were well understood, as well as well communicated to the prospective landlord. When I do look to rent somewhere, I know Fox and Sons will be the first people I contact.... Read more
Tenant
30th Apr 2018 (6 years ago)
J Kidd
The financial advisor Gareth Pointon was always professional efficient and freindly during the process of buying our property, which went on for many months.... Read more
Buyer
1st Mar 2018 (6 years ago)
L Dixon
Efficient and easy to deal with. Ryan was excellent on realistic advice and expectations with regards to marketing the property. Sam handled the sale brilliantly, if I had a query he dealt with it that day and got me an answer within a couple of hours.... Read more
Seller
2nd Feb 2018 (6 years ago)
J Devlin
I recently sold a property at Sheffield Park near Haywards Heath through Fox and Sons. Adam Gibbs and his team were excellent throughout the whole process. He and his team were professional, helpful, friendly and did everything they could to complete the sale. The promotion of our property was of a very high standard and we had an offer within a week of the house going on the market. There were a few problems , further down the chain, during the sale, and Adam and his team kept us informed throughout and worked to communicate with all parties concerned. I would recommend Fox and Sons, Haywards Heath branch every time.... Read more
Seller
20th Sep 2017 (7 years ago)
S Jones
I recently sold my house, and brought a new one, through the team in Fox and Sons Haywards Heath. The service received from Sam and the team was amazing and they really helped take the stress out of the whole process for me. Would definitely recommend, and will use again.... Read more
Seller
20th Sep 2017 (7 years ago)
G Smart
I used Fox and Sons for both selling my current home and buying my new one - I found them to be thoroughly professional from start to finish, and they were very quick and efficient with dealing with any queries that I had, unlike some of the other agents that I tried to book viewings with! Sam and the team did a fantastic job and I will definitely be coming back to them in the future... Read more
Seller
20th Sep 2017 (7 years ago)
D Dow
Our experience of viewing recently was pretty woeful. Recorded all the wrong details so could not return calls/email. Only seemed interesting in securing a mortgage appointment having asked 5 times before I even made it in the first room of the first viewing. And very odd marketing advice to owners having marketed all over rightmove etc at one price (for some time) even though the owner would only accept more - under a bazaar 'guide price' strategy. Shows a distinct lack of buyer behaviour and market awareness... Read more
23rd Aug 2017 (7 years ago)
D Weerasekara
I bought a house recently through Fox & Sons, and they were by far the best agents I've ever dealt with. They made the whole process really easy, setting up my mortgage for me and chasing my solicitors on a regular basis, and kept me updated every step of the way - I can't recommend them enough!... Read more
Buyer
3rd Aug 2017 (7 years ago)
D Dookie
Not a good experience. Untrustworthy is the only way I can sum up my experience thus far.... Read more
27th Jul 2017 (7 years ago)
C Gould
I used Fox and Sons to buy my first investment property and I can't fault the service I received, all the staff were very helpful from start to finish seeing the sale all the way through and guiding me through the process. My property was let out straight after by them too so couldn't be happier! Definately would recommend and will use again when I'm looking for my next property.... Read more
Seller
22nd Mar 2017 (7 years ago)
S Robinson
Fox & Sons are the absolute pits. They are incredibly pushy and have zero knowledge of the properties they show you. They will bombard you with emails of properties outside of your price range and pester you with phone calls despite not having any answers to questions you've asked. I had to be very forceful in saying no to speaking to their broker, the man (boy) in the office kept pushing me despite saying no four times. Seriously dreadful business. If I saw my dream house advertised with them I still wouldn't even consider using them.... Read more
23rd Nov 2016 (8 years ago)
D Mardle
I would give zero stars if I could! Do NOT go through them for your mortgage services you'll end up paying a lot more than you bargain for! Unprofessional.
Don't bother paying the lifetime membership fee for their mortgage services - you'll only ever use them once!... Read more
2nd Nov 2016 (8 years ago)
A Smith
Great Service! Sold my property within a few weeks for over the asking price and kept us well informed with regular contact, even helped us find our dream home! Thank you for all your hard work and will definately be recommending to friends and family... Read more
Seller
4th Oct 2016 (8 years ago)