They have a very friendly, thorough and helpful team. They're customer orientated and very conscientious. Although I didn't go through with the rental contract in the end for personal reasons, I felt like our needs and expectations were well understood, as well as well communicated to the prospective landlord. When I do look to rent somewhere, I know Fox and Sons will be the first people I contact.
I would give zero stars if I could! Do NOT go through them for your mortgage services you'll end up paying a lot more than you bargain for! Unprofessional.
Don't bother paying the lifetime membership fee for their mortgage services - you'll only ever use them once!
I called them up regarding a chain chase for exchange, Denver chase her manager David who organised Cliveden to take documents to their vendor to get signed off and went above and beyond to drive them to Newhaven. Thank you guys massive life savers. I will have a very happy vendor tomorrow. Have a great weekend
No communication between staff made my 1st encounter with them very confusing. 4 phone calls could have been 2. Friendly staff though. 2.5 stars.
Rectified an issue effectively, good approach to customer service
Having bought and sold through Mark Revill on a number of occasions now, we never fail to be impressed by their efficient and professional manner. A friendly team who are very approachable – we highly recommend their services!
Very efficient and professional.
Would highly recommend. A* A*
Ben Oliver Miller
Don't touch them with a barge pole.
Serious issues poor service. Rented a house through them and if it wasn't for their own brochure pics showing the issues they'd have tried to take more of our deposit.
Failed to resolve simple issues and Emily failed to understand what a damp problem the house had and treatment required.