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- Belvoir - Haywards Heath and Burgess Hill
Belvoir - Haywards Heath and Burgess Hill
Closes at 5:30pm
132 South Road, Haywards Heath, RH16 4LT
Belvoir Haywards Heath and Burgess Hill are an estate agent in Haywards Heath. They mainly list properties in RH16, RH11 and BN8. Over the last 6 months, they've listed 3 properties, with 4 currently on the market. Most of the properties listed have 3 bedrooms. They list properties for sale on Rightmove and OnTheMarket.
Opening hours
- Monday 9:00am - 5:30pm
- Tuesday 9:00am - 5:30pm
- Wednesday 9:00am - 5:30pm
- Thursday 9:00am - 5:30pm
- Friday 9:00am - 5:30pm
- Saturday 10:00am - 3:00pm
- Sunday Closed
View all details
Belvoir - Haywards Heath and Burgess Hill Reviews (99)
Have you used this agent?
87%
5%
1%
1%
6%
All (99)
Seller (0)
Buyer (1)
Landlord (26)
Tenant (24)
General (48)
S Ellis
We viewed the property and swiftly got accepted. The keys were given to us quickly and we were welcomed with a nice welcome box including moving vouchers, chocolate and a bottle opener for my keys. The team have always been responsive with any queries we have and are always easy to contact over the phone or email.
Tenant
2nd Oct 2024 (6 mo. ago)
J Cranfield
What can I say but levels of bad customer service. The landlady used for our property was rude and didn't have good customer service or professionalism. They charged us unreasonable amounts for cleaning even though it wasn't very clean when we got the property originally. No actual contact with the landlady. I had to go through other people before getting an answer.
They complained about damp marks on the walls but no offer to help with supplying us with a dehumidifier or support. Left us to suffer and was very happy to blame us for the maintenance issue.
Some staff at belvoir were very rude and not consistent holding those high standards. The reason why we moved was due to the landlady's response to an out of the blue letter received saying the landlady is reprocessing the property due to personal reasons. We organise an alternative in which the landlady then changes her mind suddenly tried to offer the property for more money than it's worth. Our parking space was illegally rented out without our permission. It was a horrible experience. I highly recommend going somewhere else for a property. We are so glad we moved and my mental health has got better since getting out of the property. Good riddance Belvoir!
Tenant
26th Sep 2024 (7 mo. ago)
M Stefanova
Very organised, super supportive and understanding, excellent professionals. They helped us find our new place and everything was smooth and easy. I highly recommend Belvoir ??
26th Mar 2024 (1 year ago)
A Olopade
You guys are the best team and I really appreciate your exceptional service delivery. Well done team Haywards heath
27th Feb 2024 (1 year ago)
L Alicia
Friendly service, very accommodating and super helpful! Answered questions quickly and communication was superb! All information was received and in detail. Whether its via phone, email or face to face all staff are great that we have dealt with!
18th Feb 2024 (1 year ago)
A O
Belvoir have always made it easy in terms of communication, updates etc.
The whole team are very friendly and professional and always available to listen and advise on any property related issues that have arisen over the course of the 6 years I have rented with them.
They make stressful situations so much easier to deal with and are always transparent with what needs to be done.
Tenant
16th Jan 2024 (1 year ago)
A Boyle
We have been renting from this agent for several years now and have always found them efficient, professional and friendly.
Tenant
12th Jan 2024 (1 year ago)
M Rus
A really good experience.
12th Jan 2024 (1 year ago)
A Campbell
Always quick to respond and resolve issues.
12th Jan 2024 (1 year ago)
H Nicky
We are so grateful for the professional and friendly approach. Could not be happier!
12th Jan 2024 (1 year ago)
M Kerbey
Belvoir were excellent to work with during the purchase of a property. They were quick to respond to emails etc and on the ball ensuring the purchase went though as quickly and smoothly as possible. Thanks!
Buyer
19th Dec 2023 (1 year ago)
A CHAMUNORWA
What an amazing experience working with the Haywards Heath team, very responsive, always cheerful and accomodating.
14th Dec 2023 (1 year ago)
C Winborne
I entered Belvoir Haywards Heath Easter competition and very luckily won! When I went in to collect my beautiful hamper, I was greeted with such warmth and kindness. All staff members made an effort to come and say hello to myself and my young son; making us feel so welcome.
I hear nothing but glowing reviews about Belvoir Haywards Heath. They have brilliant social media pages which are so informative and interactive. An amazing branch with a wonderful team!
6th Nov 2023 (1 year ago)
S Yogasundaram
Great food with very friendly staff! Thank you Alison and Giada
5th Nov 2023 (1 year ago)
H Bilek
They try cut the deposit ,when you get property take the pic every where and keep it
Tenant
2nd Nov 2023 (1 year ago)
Brett
Friendly, professional and honest.
Great communication.
Highly recommended, would use again.
4th Oct 2023 (1 year ago)
K Aquadro
Professional, helpful and friendly staff
15th Aug 2023 (1 year ago)
A Sagan
Very good at processing all information and giving positive results. Always on time. Very lovely to speak with and always well responsive to emails in a timely manner. Stick to their word and very trustworthy, friendly, and so much highly respected due to the level of professionalism.
12th Aug 2023 (1 year ago)
I Field
Been great help and very quick to respond
15th Jul 2023 (1 year ago)
I Nicholas
Belvoir have always been very helpful, responding quickly to issues both for myself and my tenants
Landlord
24th Jun 2023 (1 year ago)
Estelle
The team at Belvoir offer exceptional customer service. I have really appreciated the care they offer to tenants to ensure they are happy with the quality of their home from initial property viewings until the end of tenancy. I have particularly appreciated Leah’s & Ceira’s professional and friendly manner during each interaction. I would recommend Belvoir without hesitation.
20th Jun 2023 (1 year ago)
S Luphahla
My first time dealing with Belvoir was amazing. They communicate well and are always there to respond to any questions. Special thanks to Leah and Ceira . You guys made the journey of moving in to our first house to rent so very smooth
Tenant
16th Jun 2023 (1 year ago)
S viyyapu
Very professional and diligent
16th Jun 2023 (1 year ago)
C Calvey
Belvoir are so helpful and professional. I can’t fault the service they offered. I rented my flat through them and the whole process was so smooth.
Landlord
16th Jun 2023 (1 year ago)
S Fab
Belvoir are great. We’ve been using them for 10 years and they manage two properties for us. Great service. Would highly recommend them
Landlord
16th Jun 2023 (1 year ago)
A Kishore
Thank you Team Belvoir, you guys have been Outstanding in the leasing process.
Tenant
14th Jun 2023 (1 year ago)
M Knight
Brilliant customer service! FIVE STARS
Leah and other people at Belvoir have been so helpful. Quick replies and constant communication.
12th Jun 2023 (1 year ago)
T Ward
Very professional and friendly, would recommend
23rd May 2023 (1 year ago)
T Barden
Fabulous visit, knew about property.
20th May 2023 (1 year ago)
J Heaver
Belvoir in Haywards Heath manage the rental of a property my partner and I own in the town. They're friendly, professional and always helpful. We've had no problems either finding trustworthy tenants or dealing with any small issues that have arisen during tenancies. Unhesitatingly recommended.
Landlord
18th May 2023 (1 year ago)
J Roy
Thank you to Belvoir for once again helping us with the re-let of a flat in Bolnore Village - providing an excellent service from initial marketing and viewings through to check out and move in, which made the experience substantially better for us
Landlord
24th Apr 2023 (2 years ago)
frazerstirling
I’ve now used Belvoir both as a client and tenant and found them to be helpful, professional and responsive and would not hesitate to use them again either to rent a property or manage a rental for me.
Tenant
8th Mar 2023 (2 years ago)
D cross
Excellent! I wouldn't go anywhere else. 10 Stars!
28th Feb 2023 (2 years ago)
S Bannister
Prompt, reactive great service from the team at Belvoir. Thanks so much for your help with all things regarding letting.
Landlord
14th Feb 2023 (2 years ago)
R arboleda
They are very accomodating and extra friendly! Always answer all our queries anytime!
5th Dec 2022 (2 years ago)
P Fisher
Having encountered some real sharks in my time, or just indifferent or incompetent people, Yvette and Chris were both a breath of fresh air. I had a very difficult time house-hunting because of an illness in the family which meant I started a week late and in a bit of a panic. So it was very calming and reassuring to deal with people who were not just professional and timely, but also helpful and trying to make it go smoothly for me. With Yvette I felt that she was acting as much on my behalf as she was on the landlord's, and that is incredibly rare in my experience. The referencing software they have chosen is well-built (some systems are awful) and the phone / email support behind it also competent and responsive, plus Yvette kept an eye on the whole thing and helped it all go through without a hitch even though we had some problems with some of the documents required. Overall, a professional, personal and friendly service with attention to all the details. Brilliant.
Landlord
10th Sep 2022 (2 years ago)
S Hadley
Right from the start Yvette & the team at Belvoir have been absolutely excellent and a pleasure to deal with. It’s my partner and I’s first time renting through an agency and they’ve made the whole process as straightforward and hassle free as possible. Every query we’ve had has been promptly replied to with a helpful & informative response, and we’re looking forward to continuing our tenancy with them.
Tenant
20th Aug 2022 (2 years ago)
Harry
Excellent service. Constantly helpful and responsive. And helped me stay on top of paperwork with diligence (trust me, that isn’t easy) Thank you to Kevin for showing me the property and Yvette for helping me with the process!
27th Jul 2022 (2 years ago)
Anonymous Tenant
Super service from Yvette and the team which led to a stress free moving in. Would definitely recommend Belvoir Thank you
Tenant
25th Jun 2022 (2 years ago)
T Julian
Really happy with the service Belvoir provided, Yvette has been very attentive and proactive throughout organising our tenancy. Would definitely recommend Belvoir to friends and family.
24th Jun 2022 (2 years ago)
S Perumal
As a tenant, this is the best agency I have dealt with. The staffs are so friendly and helpful. Highly recommended.
8th Jun 2022 (2 years ago)
C Sutherland
Been dealing with this branch for the past few weeks and they have been incredibly helpful throughout. Answering questions to the best of their ability and being prompt with responses. Would definitely recommend
1st May 2022 (2 years ago)
E Dwyer
We have just agreed a tenancy and moved into a property using Belvoir this month.
They were very helpful, efficient, and responsive. Holly and Yvette were very professional - and we'd like to say thanks for helping us find this property, and for your support in the process. Would recommend.
Tenant
22nd Apr 2022 (3 years ago)
R Noble
As a tenant, this is the best agency I've dealt with. Unfailingly prompt, friendly, and helpful service.
Tenant
22nd Feb 2022 (3 years ago)
A Hibbert
As a prospective tenant I would like to say how impressed I am with the help and service I received: friendly, understanding, super quick, super efficient, super professional. Thank you Yvette and I'd like to do special shout out to Holly, who braved the high winds to let me view the property I had come all the way from Cornwall to see. If I ever decide to rent out a property myself, I shall choose this letting agent over all others. Many thanks again.
20th Feb 2022 (3 years ago)
R Hayes
From start to finish I couldn't have asked for a better company to deal with, they answered all my questions thoroughly and promptly.
I would highly recommend anyone who's looking to rent or has a property to rent out to get in contact with the team at Belvoir.
18th Feb 2022 (3 years ago)
J Mathew
Feeling good
22nd Jan 2022 (3 years ago)
C Conley
We rented with Belvoir for 6 years before buying our own place this year
From start to finish everything was just so simple and the staff were so friendly. We always got a swift reply to any emails and the out of hours emergency electrician and plumbers were incredible when we needed them.
We ended our tenancy early and there wasn’t any hidden costs like other companies we’d used locally before.
Couldn’t recommend them highly enough!
Tenant
30th Jul 2021 (3 years ago)
S Stirling
I happily recommend Holly and the team at Belvoir who we have found to be professional, thorough and trustworthy. We are currently living in Australia and when our previous tenants gave us notice we were worried about how best to manage the change over from afar. We needn’t have worried, with their management service the change has been seamless and we are confident that things will continue to run like clockwork throughout the tenancy.
Thank you to all of you that ourselves and our previous tenants have dealt with. You’ve been friendly and efficient. We couldn’t ask for more.
Landlord
1st May 2021 (3 years ago)
M Caasi
It’s my 1st tine to use Belvoi letting agent and they’re amazing especially Grace who assisted me all through out. She’s very friendly and helpful, answers my queries very promptly. The paper works has been a lot easier than I thought it would , with their guidance. Thank you Belvoi team!
Landlord
29th Mar 2021 (4 years ago)
C Clark
The speed from the first viewing was amazing. Any questions we had were answered quickly.
29th Mar 2021 (4 years ago)
K Varghese
I cant say much on the properties Belvoir manages by themselves, but has a very bad experience on a house rented thru Belvoir, but was landlady managing it them self.
All was fixed and the flat was painted to meet what she asked , and professionally cleaned ( though she didn't do it while giving it to us ) -- but unreasonable amounts were held on the deposit. I had to put the reasons and agreed to pay a portion , but she stopped responding to mails and is not actioning on the depositprotection website. Its been an year after i moved out, but still the amount is not settled.
Few more points to all looking to rent thru Belovoir, but was LandLord maintained.
There was enormous delay in fixing any of the issues as land lady was not ready to spend a penny . the Water heater issue took almost 2 months to fix.
There were instances where Landlady was not available for 2+ weeks and all issues had to wait till she comes back .
Please be very careful on similar cases.
Tenant
22nd Mar 2021 (4 years ago)
K Bardall
Holly and Grace of Belvoir Haywards Heath, dealt with any problems I had quickly and efficiently.
Extremely professional and a pleasure to do business with.
7th Feb 2021 (4 years ago)
J Bateman
Many thanks again to the team at Belvoir - this time especially to Grace who sorted out a potentially tricky situation really quickly and accurately - great work!
3rd Feb 2021 (4 years ago)
S Das
We had a wonderful experience with Belvoir. All the staff members are very polite and efficient. We are really very satisfied with their letting services.
Landlord
17th Dec 2020 (4 years ago)
N Gallagher
We own a small number of rental properties locally and use Belvoir to find tenants, reference them, set up rental agreements and check tenants in and out. A friendly team who deal with queries quickly.
Landlord
25th Nov 2020 (4 years ago)
L Kroneraff
In a few words I want to appreciate the professionalism, responsiveness and overall service Grace M. consistently providing. I am convinced that Belvoir wouldn't be the same without her. During the years we always had good experience with her and for us, she is a cornerstone of the business when it comes to customer experience. I would rate her 5 stars but here I can only rate the overall experience with Belvoir, hence my 4 stars.
21st Nov 2020 (4 years ago)
C Levi
We have been very impressed with the service that we have received as new tenants from Belvoir .
Tenant
17th Sep 2020 (4 years ago)
Christianne
I am a landlord and I ALWAYS use Belvoir. The staff are so friendly and helpful and I love being able to call them for advice and help if I need it. I trust their advice on choosing tenants and know that they do not pressurize tenants or landlords to make rush decisions so that both parties are happy with the agreements, rent, references etc. I would not use anyone else!
Landlord
15th Sep 2020 (4 years ago)
Z Jafferji
If you need things doing promptly, then contact Grace Minney at Belvoir,
Haywards Heath. She if very efficient, thoroughly professional, and delivers on time. I will certainly use her services in the future.
15th Sep 2020 (4 years ago)
S Bower
As a tenant, Belvoir Haywards Heath has provided an excellent service. They have been quick to respond to questions, thorough in their completion of paperwork, and efficient at getting problems resolved. Highly recommended.
Tenant
1st Aug 2020 (4 years ago)
E Green
Belvior have been excellent setting everything up for a rental property through them. They are very quick to respond to queries and explain everything thouroughly during the whole process.
Landlord
31st Jul 2020 (4 years ago)
D Hor
I’ve pleasant experience with Belvior. The staff were extremely professional and responsive for the whole journey to help Out renting out my flat. Highly recommended to the landlord in Haywards Heath. Thanks !
Landlord
17th Jul 2020 (4 years ago)
C Williams
Using Belvoir in Haywards Heath for helping me with the letting of my Property over the last two and a half years has been an excellent decision. The office manager, Grace, has been an amazing support with everything, always friendly, happy to listen and to help and quick to respond to and action all that is necessary. She has a great depth of knowledge and passes information on in a clear and precise way. When using the full maintenance option Portfolio manager Chris was also great at communicating and very helpful. I have found them to work in a way that is both professional and caring and I am very grateful to have them as my Agent.
Landlord
30th Apr 2020 (4 years ago)
J Calder
Belvoir Haywards Heath have always looked after our best interests and are friendly and professional to deal with. We have no hesitation in recommending them.
28th Apr 2020 (5 years ago)
C collison
A had a great experience of letting through Belvoir. They were professional, friendly, helpful and always quick to respond. I'm happy to recommend them.
Landlord
5th Feb 2020 (5 years ago)
A Catapano
My wife and I are very happy of the services offered
21st Jan 2020 (5 years ago)
O Paterson
Great team, have used them for many years and would highly recommend.
19th Dec 2019 (5 years ago)
R Greig
Always service with a smile!
23rd Oct 2019 (5 years ago)
C Spiridon
Always helpful, clear explanations, great flat. Made moving a child play. Thank you for everything.
19th Oct 2019 (5 years ago)
C Bekker
Great service. We always felt our queries were dealt with efficiently. Excellent communication. Thanks to the team at Belvoir Haywards Heath & Burgess Hill.
15th Sep 2019 (5 years ago)
E P
We rented out house out with Belvoir for six years whilst living in abroad. They helped to make it a pain free process despite the significant time difference and were always a pleasure to deal with
Landlord
13th Sep 2019 (5 years ago)
J Stewart
So belvoir were happy to leave me and my partner without hot water for a week. Flats were all mouldy. Customer service was terrible. Especially Chris. Grace was extremely cocky. Used landlord as an excuse to kick us out then tried charging for anything possible when no damage to flat. They made us come back after we moved and cleaned the flat immaculately to wipe a tiny speck of dust in the bathroom as they would have got someone 'professional' in and the billed us for it. Would highly recommend staying well clear of belvoir Haywards heath.
Tenant
3rd Aug 2019 (5 years ago)
J Paul
It was great with Belvoir..dint have any problems with anything as such
24th Jul 2019 (5 years ago)
I Renaux
Best agency I ve ever been with.
Very friendly but always professional and quick to deal with problems.
Strongly recommended.
25th May 2019 (5 years ago)
R Veckova
Polite and efficient
25th May 2019 (5 years ago)
S Attard
We rented a property through Belvoir last year and they were amazing to deal with, so kind, helpful, accommodating and fair. Even after moving out of the property they have still been really helpful and I would wholeheartedly recommend using them and I would personally have no hesitation to rent through them again. Really impressed with their friendliness, kindness and professionalism.
Tenant
7th May 2019 (5 years ago)
Vanessa
I will keep this short - as a tenant I have had way better experiences over my 8 years renting. This company will try and offset landlords maintenance costs on to you.
My recommendation is record everything from start to finish if you want to see a penny of your deposit. I.e pictures, always email and make sure you dont leave a watermark you'll be charge 100s pounds of your hard earned cash for 'light cleaning' - there words. Tenants who use them. Please read your agreement. Management was lacking from start we had to sort out the issues we encountered.
Tenant
10th Apr 2019 (6 years ago)
J Dale
When we moved in to our flat with Belvoir (four years ago) the team were really friendly, efficient and proactive in dealing with any problems. Since then their standards have slipped, and although they have maintained their friendliness and enthusiasm, it has started taking considerably longer to deal with maintainence issues (we've been waiting over a year for a repair job). Despite this, we would still recommended Belvoir to others and would use them again.
Tenant
9th Mar 2019 (6 years ago)
A Cassidy
Would highly recommend this agency. Very professional and helpful.
Thanks for working hard for us!
22nd Aug 2018 (6 years ago)
S C
Very friendly, helpful and professional service. I would recommend.
18th Jul 2018 (6 years ago)
C Morley
My boyfriend and I went through Belvoir to move into our flat in Hayward’s Heath and had such a wonderful experience with everyone we dealt with, and continue to receive all the help we could ask for whenever we need it.
Everyone has been so pleasant and replied very quickly, and have been so patient with us and our sometimes silly questions about the process. I’m very pleased that we were able to go through this process with Belvoir and I will recommend them to anyone.
Tenant
6th Jul 2018 (6 years ago)
I MacDonald
Very efficient and friendly staff. Very pleased with the way Belvoir Haywards Heath look after our interests concerning rental property we own. Highly recommended.
Landlord
6th Jul 2018 (6 years ago)
M Zaharia
Very friendly staff and able to give a fast answer to almost any question
Great job Belvoir team
27th Jun 2018 (6 years ago)
E Ross
As a new Landlord, excellent support and service. Found them slightly more expensive than the others local to them - However, their service was much better than the few others I have tried.
Landlord
4th Apr 2018 (7 years ago)
D Natha
Great service and exceptional communication throughout the viewing and referencing process. Many thanks to Holly and Grace for making the move a painless process.
Tenant
9th Feb 2018 (7 years ago)
G Hole
Always has a great service from this office. Really good communication with the tenant and everything has been dealt with on a timely basis. I believe its a family owned business by people who understand property.
6th Jan 2018 (7 years ago)
R Kretek
I've never had a good experience with a letting agent, so naturally I've always seen them in a negative light, but these guys are slowly starting to change my mind. They're very quick to reply to any communication, they're very professional and so far it seems like they care about their Tennant's.
They are a little pricey but I suppose you get what you pay for.
Tenant
19th Oct 2017 (7 years ago)
G Spicer
Belvoir have been an excellent choice for us. Right from the very beginning they helped us choose an excellent property to let and have giving us a great service over the 3 years we have been with them. We trust them completely to sort out any problems if they occur and would recommend them to any prospective landlords wishing to use an agency. All staff always seem to have happy faces too.
Landlord
18th Oct 2017 (7 years ago)
G Belfield
Belvoir took the stress out of renting our house. The team were very professional and proactive, any issues - large or small - were communicated to us and dealt with promptly and efficiently. We would definitely use them again.
Landlord
13th Oct 2017 (7 years ago)
M bishop-gates
Very professional service. Polite, helpful staff.
12th Oct 2017 (7 years ago)
N Storey
As a first time landlord I approached Belvoir for some professional guidance to advertise my property and find a suitable tenant. I found them to be incredibly helpful and efficient and within a couple of days my property was rented. I would recommend Belvoir to any landlord and I will be retaining them to manage my property.
Landlord
10th Oct 2017 (7 years ago)
J J
Having a lot of experience in the industry and after trying a number of other local agents, I always use Belvoir in Haywards Heath and recommend them to anyone who'll listen.
7th Oct 2017 (7 years ago)
K Gilliver
Belvoir take away all the stress of being a Landlord! Totally professional, give honest, solid advice and source first class tenants. We couldn't recommend them more highly.
Landlord
5th Oct 2017 (7 years ago)
D Heyes
I would never use an Agency again if I can help it after using Belvoir Haywards Heath, particularly my experience on the lead up to and post check out. This is a shame after enjoying a pretty good service at the start of the tenancy and makes me genuinely feel sorry for people that have no choice but to rent through agencies like this. Fictitious claims added to deposit deduction requests weeks after I'd checked out that weren't listed on the formal check out report. These escalated and became more capricious and childish as time went on, until they were finally quashed at adjudication. If you do have to use them be very wary and ensure correspondence are recorded on email. Also be aware there are no break clauses in their contracts, and you do not have to renew despite the pushiness of the branch to, incurring more of their charges. Also leave their properties immaculate with evidence for all work as there was no acceptance of wear and tear, nor from the adjudicators (despite guidelines) as Belvoir specify this is the contract; they even claimed for watermarks on the bathroom ceiling fan. Be careful.
Tenant
12th Jul 2017 (7 years ago)
R Poggs
I am a landlord and signed up with Belvoir. Sadly the sales pitch did not match the service promised. All seems well until you raise concerns.
Inventory done incorrectly, reference checks not correctly followed and 'full' management service certainly not provided. They rely heavily on the location of their office to attract clients. Regrettably I am unable to recommend them.
Landlord
12th May 2017 (7 years ago)
D Hunt
Easily the best letting agent I know of. Bar none.
Landlord
3rd Mar 2017 (8 years ago)
R ransley
Fantastic, friendly and professional service all the way. Belvoir made our lives as first time landlords as easy and as stress free as possible. Many thanks to Kevin and the team. Would recommend to friends and family.
Landlord
3rd Jul 2015 (9 years ago)
C Lear
Great service and exceptional communication throughout the viewing and referencing process with all elements handled in a timely fashion. Many thanks to Dan and Grace for making the move a painless process.
24th Feb 2015 (10 years ago)
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