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- Fulfords - Exeter City Center
Fulfords - Exeter City Center
Opens tomorrow at 9:00am
Feltrim House 4 Paris Street, EX1 1GA
Fulfords has been a pillar of the South-West property market since 1863. The professional team at our Exeter City Centre branch is ready to offer outstanding customer service, guiding you through every stage of your property transaction with expertise and care.
Opening hours
- Monday 9:00am - 6:00pm
- Tuesday 9:00am - 6:00pm
- Wednesday 9:00am - 6:00pm
- Thursday 9:00am - 6:00pm
- Friday 9:00am - 6:00pm
- Saturday 9:00am - 4:00pm
- Sunday 10:00am - 3:00pm
View all details
Fulfords - Exeter City Center Reviews (201)
Have you used this agent?
79%
4%
2%
1%
13%
All (201)
Seller (21)
Buyer (24)
Landlord (32)
Tenant (57)
General (67)
L Chan
Jess and Aaron helped me through all the process. Cannot ask for more! Thanks for helping going through the letting process
Landlord
23rd Jun 2025 (16 days ago)
M Church
Been looking for a house around Exeter for a few month now. Called all the large Estate agents in Exeter and Fulfords are the only ones that I feel actually care about me and want to help. As far as I can remember they are the only ones who have reached out to me with properties to look at.
Unlike other agency's I have used in the past in London they genuinely seem to understand what I am looking for and only send me properties that actually match my criteria and not just a huge list of everything in my price range.
Seems like a great team who are very welcoming. Whoever is there hiring manager needs a pay rise as everyone on the team I have spoken to so far have been professional, kind, understanding and as helpful as possible.
Big thanks to the whole team, especially Anna J, Olivia H, Tom, and James, who have handled most of my queries. Their mortgage advisor, Damian, clearly knows his stuff too.
19th Jun 2025 (20 days ago)
P Fawcett
The whole team at Fulfords are amazing! Everyone super helpful and reply quickly to calls or emails and just generally lovely people. AJ and Aaron particularly brilliant, helped with all our queries and questions as first time renters, can’t fault them, 10/10 customer service ?? definitely recommend
Tenant
12th Jun 2025 (27 days ago)
C Clatworthy
Not a single thing to fault with Fulfords during our house move! The staff we spoke to has excellent communication, prompt with answering questions and giving advice and just all round so friendly especially Jessica Staves from the viewing to moving day we are super grateful for Jess’s help and for being so helpful & friendly! Thank you :)
Buyer
11th Jun 2025 (28 days ago)
I petrova
AVOID! I had awful and scary experience today as I was taken to see a flat with Andrew. I asked for full details before arranging a viewing of the flat. He said the flat was excellent and in good area. LIES!! I am not from Exeter and when I went to see the property it turned out to be a council building (he said it wasnt) and the flat itself was £1000.00 per month. The area the flats was at was disguisting , filthy and full of junkies , there was poo in the halway and lots of rubbish, probably 100s of alcohol bottles. I am a single young woman and 2 of the neighbours above 39 King Arthurs Road started shouting at me, I am genuinely partified and ran off before I could even see the flat. I do not understand how an agency such as Fulfords offers disgusting council properties that are safety hazard. I’m genuinely very disappointed of this agency especially from ANDREW, who lied and laughed at my face.
10th Jun 2025 (29 days ago)
G Greenfinch
I rang twice to enquire if a property accepted pets and didn't hear back either time. So I assume it's a no but it is not great not to get confirmation I would expect this information to be available the second time I rang. I don't understand why this isn't included in listings as it would save time all round.
4th Jun 2025 (5 weeks ago)
B Dube
Very efficient team with great communication, from the time I viewed a property, till the day we moved in. I was assisted by Jessica and AJ. Thank you your all you did.
31st May 2025 (6 weeks ago)
L Holley
Fulfords have been amazing at walking me and my partner through the rental process. Jessica was prompt with answering any questions we had and Aj was reassuring when we moved in. It shows that the Agency really cares about providing a high level of customer service. I would recommend them to anyone I know moving home. Thank you!
Tenant
28th May 2025 (6 weeks ago)
B Bowden
Great experience with Fulfords lettings team, feel very confident that my property is in safe hands being managed by them.
Landlord
21st May 2025 (7 weeks ago)
Anonymous Tenant
Jess has really help with the process and made everything easy
Tenant
15th Jan 2025 (25 weeks ago)
T Chan
DO NOT RENT FROM THEM.Rude agent and bad services. AVOID
Tenant
18th Sep 2024 (9 mo. ago)
Anonymous Homeseller
no viewings and lack of communication
Seller
18th Sep 2024 (9 mo. ago)
J Ndungu
Aaron Marks is authentic, patient and kind. When we were new to the UK, we needed to understand a lot about tenancy in the country. Aaron was very patient as he guided us on what needed to get done. What's more, he followed up after we had moved in to ensure everything between us and the landlord was smooth. Your sincerity and excellent service is refreshing Aaron. Agents like you are rare. Thank you for your support.
Tenant
16th Aug 2024 (10 mo. ago)
J Hutchings
What a fantastic team at exeter letting Fulfords with having a meeting with Heidi day 1deciding either to sell or rent property ,once I made decision by day 6 property all let tenants in paperwork all done in 6 days can’t fault Heidi and staff they were brilliant communication was spot on too , loads of communication daily
Heidi,Joshua alexia brilliant team definitely recommend and will definitely use again
Thank you to all of you ,it went so smoothly .
Kate
Landlord
7th Aug 2024 (11 mo. ago)
J Ngwenya
As a first time tenant in the country, I had so many questions. Thanks to Joshua Richard's and Fulfords , Joshua was willing to answer them and also patient. I got my accommodation. His willingness to help and being accomodative. Keep up the good work
Tenant
21st Jun 2024 (1 year ago)
Petra
Very effective and helpful. After a long time of looking for a flat for us, Aaron and Eva came through with expediency and professionalism. We couldn've done it without them.
22nd May 2024 (1 year ago)
C Stefan
Huge thanks to Aaron, Eva, and Joshua for their incredible help with the renting process. They truly went above and beyond. Highly recommend them!
Tenant
13th May 2024 (1 year ago)
Jude
This was my first time renting and Aaron Marks made the process a lot less intimidating for me. He was very patient and approachable to talk to.
Tenant
13th May 2024 (1 year ago)
S Voirol
Moving from France, we rented a house in the UK for the first time with Fulfords. Aaron and Eva were very helpful throughout the whole process.
Tenant
6th May 2024 (1 year ago)
P Filipof
Well done to the staff Very kind and very professional. also thanks to Aaron Marks and Eva we rented our new home very quickly. out of 5 stars I can give 10
Tenant
4th May 2024 (1 year ago)
A John
My experience with fulfords agency is good, especially the staff all are good in behaviour.They will clearly explain everything and got a rental home that appropriate for my family.
Tenant
17th Apr 2024 (1 year ago)
J Allen
I am so grateful to Fulfords.
Just when I thought I would never find a home for myself, my son and our pets, Josh Richards went out of his way to help us. Unlike other agents who put us in the 'too difficult ' pile!
He kept in touch with me all the way and was genuinely caring and empathetic to our situation.
I really don't know where we'd be now without Josh and Fulfords.
Also a big shout out to Eva who had to put up with my stress and never ending questions!
Thank you also to Aaron.
A brilliant team. I can't thank you enough.
9th Apr 2024 (1 year ago)
M BEXON
We booked with them to sell our house in Dec -23 as we had a good experience previously. Deffinitely a bad move in my opinion.
They only bothered toget in touch, twice in 12 weeks and then it was not the person we agreed to sell with.
Basically very poor service would avoid them at all costs.
Seller
6th Apr 2024 (1 year ago)
M Sanders
Fulfords have been excellent, helping us find our first property to move into!
Thank you to Aaron, who has been super friendly, supportive, efficient and extremely helpful in guiding us through this quick process! 100% recommend!
Buyer
27th Mar 2024 (1 year ago)
M Williams
Were average overall
23rd Mar 2024 (1 year ago)
L mulowa
I’m so impressed with Fulfords Letting Agents, Exeter Office. Particularly, Aron Marks and Eva Thorn for their professionalism.
I look forward to working with you in many other future projects.
Thanks!
Landlord
14th Mar 2024 (1 year ago)
B Roy
My experience with fulfords has been awesome. Specially Josh (Joshua Richards) has been very excellent right from the beginning. He is extremely proactive and has always been up to mark, proactively calling up and updating on new let properties based on my requirements. I must say I have so far never come across someone so proactive like Josh amongst all the letting agents I have dealt with so far.
Landlord
1st Mar 2024 (1 year ago)
Anonymous Tenant
This is just to say a very big thank you to Aaron and Eva, you guys are the best. Thank you for letting me rent a house with ease. You are just too professional... a million thanks and ???? to you guy
Tenant
17th Feb 2024 (1 year ago)
J adkin
Josh was very efficient and when a problem arose, sorted it with the landlord within minutes. I only gave 4 stars as sometimes it was difficult to get through to anyone as the firm is so busy.
Tenant
8th Feb 2024 (1 year ago)
I Dambuza
Simply The Best!!! @Fullfords Letting Agents City Centre. Heidi, Aaron, Josh and Eva! Many thanks for all the help!!!
Landlord
5th Feb 2024 (1 year ago)
G (G?bi?u)
Fast, accurate and smart. I had a pleasure to work with Joshua , Eva and Aaron, good people and very professional.
21st Jan 2024 (1 year ago)
P (Bill)
I just want to say a big thank you to Aaron and Eva for their efforts in helping me get into my new home. They made every process easy for me.
11th Dec 2023 (1 year ago)
C Borbon
Excellent service!! Hassle-free processes from the house viewing up to the moving day. Cheers to the team, especially Aaron Marks, for responding quickly to our never-ending queries, you've all been very wonderful and helpful. All the best!
6th Dec 2023 (1 year ago)
S Semyanik
I can recommend Fulfords in Exeter wholeheartedly, especially thanks to Josh. He has kept in close contact at all times, has taken time to consider new options where appropriate and he is always thoughtful, adding that all-important personal touch to what is sometimes a difficult process. I appreciate his attention to detail and it is good to feel that you can rely on someone when making such a personal and complex decision as moving house.
5th Dec 2023 (1 year ago)
L Winter
I couldn’t be more thankful to the team at Fulfords, particularly Aaron Marks. He has been incredible with all the help he has given and making my first time renting less intimidating. Always happy to help with any questions or issues and went the extra mile.
Tenant
30th Nov 2023 (1 year ago)
S Loader
From the moment of engagement, Heidi was positive and professional and gave me confidence in Fulfords having experienced poor service from multiple agents countrywide. She handed my property over to the dream team of Aaron and Josh to mange both appointments with potential tenants and day to day communication with me. These guys were exceptional and the communication was the best that I’ve received from a letting agent in my 20 plus years of being a landlord. Well done Aaron and Josh you are both a massive asset to the business you both deserve a pay rise. Thanks to your conduct the dream team will now be my go to.
Keep up the great work I highly recommend you both.
Landlord
29th Nov 2023 (1 year ago)
A Sharma
Finding a property agent who delivers results swiftly and efficiently is a rarity! Working with Joshua Richards was an absolute delight. His dedication, knowledge and resourcefulness ensured that my quest for a new home was not just fulfilled but done in record time. Within a mere two weeks, Joshua understood my needs, and presented me properties that perfectly matched my requirements.
The support extended beyond the property search. Eva Thorn, managed all the necessary paperwork and formalities with utmost diligence and expertise. Her prompt responses to queries and guidance through intricate documentation process, made what could have been a daunting task, remarkably smooth and stress-free.
The team demonstrated unparalleled professionalism but also genuine care for the clients' needs Without hesitation, I recommend Joshua and Eva, to anyone in search of a seamless, expedited and pleasant home-buying/renting experience.
27th Nov 2023 (1 year ago)
J Chikwira
Very much pleased with the way they took me through all my viewings up to until I got the property that suits me and my daughter. Staff is very friendly and patient. Was always there to answer any questions that I had. Made my search for accommodation smooth. Thank you Josh, Eva and Daniel.
Buyer
8th Nov 2023 (1 year ago)
F Igge
I am very pleased with the service I received from the agency, I got a house very quickly and effectively despite being a foreigner I especially thank Eva Thorn for her efforts and also Aaron Marks and Joshua Richards they are a very effective and quick set of people.
Buyer
7th Nov 2023 (1 year ago)
M harris
I recently moved into a rental property in cranbrook. The process was smooth and trouble free. The paperwork all done online to deal with tenancy agreements, applications and credit checks, which made the process very simple and quick. We'll done the team involved
Tenant
6th Nov 2023 (1 year ago)
S Dhayal
Josh at Fulfords Lettings (Exeter branch) was very professional and responsive in the lettings service. We are really pleased with the excellent customer service from Fulfords. Thank you
Landlord
2nd Nov 2023 (1 year ago)
J Hollis
I recently had the pleasure of dealing with Joshua Richards in assisting us with finding a property for our overseas rugby player & his family joining Exeter Chiefs. Joshua was extremely helpful & was always at the end of the phone/email. He could not have been more helpful with guiding us through the various processes and has continued to be of help now they have moved in. Highly recommended
Landlord
31st Oct 2023 (1 year ago)
W Steer
Excellent service - had to evict tenants for sale and was guided expertly through the process by Heidi and the team.
Seller
31st Oct 2023 (1 year ago)
S Mohammed
I had a great experience renting through Fulford, a wonderful team, friendly and very helpful.
Thanks indeed Joshua Richards, Alexia Teague and Aaron Marks
Tenant
30th Oct 2023 (1 year ago)
D Geake
A big thank you to Joshua Richards from Fulfords Paris Street Exeter, for helping to make our recent house move a really positive one! He was so helpful and approachable and we really appreciated it! Thoroughly recommend!
29th Oct 2023 (1 year ago)
A Jasi?ska
It have been great experience to search for perfect family house with Aaron. Thank you for all your time.
20th Oct 2023 (1 year ago)
A Leonova
Want to say thank you for great service and quick job from you guys ! And specially good support from Joshua ????????????????
19th Oct 2023 (1 year ago)
H Tube
Hi,
I was dealing with Mr Joshua and Mr Aaron and the experience was amazing they are really helpful and i faced an issue with a landlord and they solved it directly in a better option .
Thank you fulfords for bringing helpful and easygoing people .
Landlord
16th Oct 2023 (1 year ago)
M Layola
Thank you joshua for helping me to find a house. Mr. Joshua was very helpful, cooperative and understanding which makes the process easy.
16th Oct 2023 (1 year ago)
S Hughes
We recently rented a property through the FulFord’s Letting Department and dealt with Aaron Marks. Throughout the process from enquiry to viewing, to agreeing to rent and the process to actual handover was smooth and professional. Nothing was too much trouble for Aaron and he was always polite and courteous and quick to respond to any query. Would thoroughly recommend this division of a large company that still retains the best elements of an independent agency.
Tenant
16th Oct 2023 (1 year ago)
P Casselman
Thank you Fulfords on the smooth service in finding a flat. Special thanks to Mr Joshua Richards, he was always friendly, easily accessible and flexible.
10th Oct 2023 (1 year ago)
C Tuckett
I would like to thank all of the team at Fulfords, particularly Sophie, Oliver and Abigail. They have always been helpful, friendly and patient, and they go the extra mile to help us with our search to buy a property. Many thanks.
Buyer
4th Oct 2023 (1 year ago)
D Attanayake
Dear Fulfords,
Thank you so much for your help in finding a convenient and a peaceful place to live in Exeter.
Special Thanks goes to Mr.Joshua Richards,You have been patient and kind throughout the process, and I really appreciate it! Your expertise and understanding have made this a smooth transaction, even in the face of difficulties.I couldn’t be happier with my new home, and as an immigrant I want to say thank you sooo much for making it possible.
God bless you all!
Tenant
4th Oct 2023 (1 year ago)
L Allen
Josh made the process of moving into a flat easy and comfortable. He quickly responded to any queries or requests and was helpful all round. The only issues were that the advert was slightly misleading and we were told the flat came with a freezer.
Tenant
26th Sep 2023 (1 year ago)
Joash
Highly recommend Fulfords to everyone ! It was a great renting experience. Aaron and Josh were very enthusiastic and patient. Aaron showed me around the house severy times and answer my questions. Really appreciate their help.
Tenant
22nd Sep 2023 (1 year ago)
W Info
I’m dealing with Joshua and he was so professional with us even we faced an issue that’s not under his control and he found us another option directly. This kinda professional and easy way of dealing could make it so easy for clients . A big thank you to Fulfords for having these professional people who keep customer rights as an important priority.
19th Sep 2023 (1 year ago)
B Nyakuno
Fulfords is the best i would highly recommend.I would like to express my sincere gratitude to Josh for guiding us through to our new home.The communication i got from Josh and the other team members is absolutely amazing.Josh managed to lay all the enxiet and stress involved in securing a home.You were there to answer every question and provide solutions to all our needs .You are truely a wonderful team.Thank you very much.To Josh please keep up the good work.You are an amazing human being .
Satisfied client
14th Sep 2023 (1 year ago)
A Razzouk
Rented a property through them, Mr Aaron Marks was very efficient, prompt and friendly. Great and fast communication. Highly recommended. 5??
Tenant
13th Sep 2023 (1 year ago)
E Hale-Smith
We’d like to thank Josh for his help in securing us our new home!
After many bad experiences with other agents in the area, Josh was a breath of fresh air. He was beyond helpful, and went above and beyond! He was on hand to answer any questions we had whenever needed. Furthermore, he dealt with our constant stresses and ensured we had as smooth of a move in as possible! Thank you Josh, you made the experience as easy as possible!
6th Sep 2023 (1 year ago)
A Lough
Smooth transition into my new home.
Joshua in particular, from the Exeter branch, was very helpful through the whole process.
1st Sep 2023 (1 year ago)
Anonymous Tenant
Aaron and Alexia were on point. Even when things got tricky, they helped me to navigate all the options available. I am stuck with them for good so far as properties are concerned. Great job.
Tenant
20th Aug 2023 (1 year ago)
J Bailey
We were looking to rent our first home after university and Fulfords have been very helpful, would highly recommend! Jess has helped us every step of the way and has kept us up to date with what's been happening. All staff have been very friendly and answered all of our questions, thank you for all of your help!
Tenant
11th Aug 2023 (1 year ago)
C Hill
Fulfords were amazing- would highly recommend! We had a smooth, quick sale of our property and Fulfords kept us in the loop every stage of the timeline. Abigail, in particular was a delight to deal with- went the extra mile to make things as smooth as possible and constantly communicated with us so we knew exactly what was going on.. so personable but also professional and a real asset to their team!
Seller
3rd Aug 2023 (1 year ago)
J Mullan
I spoke to one of the employees (Josh) who was super helpful. He did a really good job of keeping me updated with the progress of each rental application and was quick to let me know when new properties became available.
Landlord
3rd Aug 2023 (1 year ago)
V goyal
The service experience was good and got all the details.After sales services and awareness of client and tenant is disjointed
2nd Jul 2023 (2 years ago)
E Timms
Awful company. Viewed a rented house which needed lots of work doing to it and was told by (James) that it would all be done by the time we moved in if we wanted it so we grabbed it. Moved in and nothing was fixed. No gas, boiler leaking, holes in all the doors/missing door, smashed and missing windows, mould under the sink, dirty walls it goes on. Now they’ve given out the key to a contractor without my permission which is trespassing. Do not go with this company!
Tenant
28th Jun 2023 (2 years ago)
K Nguyen
Thank you Fulfords. I had amazing experience with your service to find a property. Especially, my letting agent Aaron Marks is very kind and super supportive. He helped my relocation easier and smoother than I ever expected. Also, there are other staffs who are also so helpful on the phones !!!
Tenant
23rd May 2023 (2 years ago)
P Cross
We sold my Aunts house in Exeter and Fulfords could nor have been more professional and helpful throughout the process. Louis and Ruby in particular were so kind and patient throughout, for which we were all extremely grateful. We highly recommend the Exeter branch and give them a huge Thank You from us all ????
Seller
17th Apr 2023 (2 years ago)
T Roczek
As a apparently agency full of experience people. That place is full of people who are incompetent. Which cannot deal with easy things as responding for messages. The biggest problem is trying to appropriate not them money.
9th Apr 2023 (2 years ago)
R Campos
Great customer care by James Curnow who showed attention to detail and worked quickly to conclude the letting agreement. Strongly recommended!
Landlord
20th Mar 2023 (2 years ago)
M Noble
Very good experience with Fulfords, I worked with James Curnow who helped us find a really great, newly renovated house. He was very friendly and knowledgeable and answered all of my questions.
Buyer
6th Mar 2023 (2 years ago)
S Connor
James has been incredibly helpful in dealing with our enquiries, and questions with great helpfulness. A brilliant agent.
28th Feb 2023 (2 years ago)
Anonymous Homeseller
Fulfords have been brilliant throughout the process of selling our house, good advice and positive help.
Seller
20th Feb 2023 (2 years ago)
F Morton
Had a great experience with Fulfords, in particular James Curnow, who helped my husband and I find the perfect place to rent with plenty of space for our little one arriving soon! He was really helpful with every stage of the process, going above and beyond to make sure the process was the least stressful it could be. We rented with Fulfords before as well and found they have always been efficient and ready to help.
Tenant
3rd Nov 2022 (2 years ago)
T Griffiths
Really lovely experience with fulfords. Walked me and my partner through everything as first time homeowners.
Buyer
30th Oct 2022 (2 years ago)
A Caleb
Very supportive and responsive
28th Oct 2022 (2 years ago)
M Moorhouse
The whole team at Fulfords Exeter City Centre is fantastic. As first time Landlords, Heidi and Matt guided through the whole process and managed to rent our property quicker than we thought, to the most suitable tenants all whilst getting the best yield possible. We were very impressed by their swift communication. Since renting the property, the service has remained impeccable with nothing being too much trouble, even with some challenges presented to us. We have also had dealings on the sales side with Callum who is extremely friendly and helpful and Bill their in house Mortgage Broker who has a wealth of experience which is second to none. If you are a seller, buyer, tenant or landlord you are in the hands of some of the most skilled and friendly people you could ever hope to come across and struggle to find a better agent.
Landlord
3rd Oct 2022 (2 years ago)
V VR
I would like to use this opportunity to thank Mr.James who helped me find a flat in less than a week and also made the process so easier. Cheers to Fulfords agents.
Tenant
29th Sep 2022 (2 years ago)
A Deshbandhu
Extremely delighted! Everything from the viewing to the lease agreement and the payments was wondefully handled. For someone like me, first time in the UK the whole transition was a culture clash but the team at Fuflord's was very proactive and attentive. Were recommended to me by a friend and nowI strongly recommend them too.
Tenant
22nd Sep 2022 (2 years ago)
Mrahanada
Great
16th Sep 2022 (2 years ago)
K Vigne
Fantastic service from Fulfords in Exeter. James in particular has been so helpful, from my initial enquiry he has always been so quick to respond to any questions and has ensured that our move in has run smoothly. Would highly recommend.
Tenant
14th Sep 2022 (2 years ago)
? ?????????
Fulfords is great company with perfect service and smart staff
13th Sep 2022 (2 years ago)
J fang
Great real estate agency!
9th Sep 2022 (2 years ago)
J Burn
Super friendly staff and very helpful throughout the letting process. James was mega friendly and helpful throughout
Landlord
30th Aug 2022 (2 years ago)
D Zead
Won’t even bother picking up the phone and speaking to clients.
Anyone thinking of putting their property on the market just know you’ll lose a lot of potential buyers! Called more than 15 times different days and times always goes to voicemails and one time a member closed the line as soon as I asked about a certain property!
Disgusting!
Seller
25th Aug 2022 (2 years ago)
L Hambly
Great Estate Agents, everyone was so helpful, a real class above other agents in the area, moving is stressful at the best of times but relocating to a new area is so hard and they made the process smooth and seamless, not just saying it because of the welcome pack, but it’s a lovely touch, Thank-you
19th Aug 2022 (2 years ago)
B Hobden
Extremely great service, James has been great and has made the whole process so easy.
4th Aug 2022 (2 years ago)
D vijay
I am very happy service received from Fulfords ,and we are very happy with our new flat.
Buyer
3rd Aug 2022 (2 years ago)
B
Fulfords Estate Agents staff are a breath of fresh air! They work very quickly and are fully motivated to achieve a sale. They endeavor to make a sale with both parties happy with the deal. I have been so impressed with their services and have been both a purchaser and a seller with them in the past. I will most certainly use their services in the future.
Seller
2nd Aug 2022 (2 years ago)
Á Beregi
Really efficient and helpfull staff during the whole process (what is a real roller coaster ride :) but you maded it easier). We were in touch with James, so a big thank you for you James. Our new home is just fantastics we love it.
17th Jul 2022 (2 years ago)
K Robinson
I would personally like to thank Fulfords Paris Street Exeter Lettings in particular Heidi Alexander and James Curnow for all their help in finding a tenant for our property. Tenants were found within 24 hours of appearing on Rightmove and the process has been dealt with very efficiently and promptly. I would highly recommend the Lettings Team at Fulfords City Centre.
15th Jul 2022 (2 years ago)
S Palmer
The service I received from Fulfords sales team was outstanding. They are efficient, responsive, professional, and friendly. They went above and beyond in facilitating the sale of my flat. They helped manage some tricky situations with the buyer and their solicitor in a very calm and responsive way. Can’t fault their services and would highly recommend. Thank you so much to Callum, Alison, Yasmine, Louis and anyone else who assisted.
22nd Jun 2022 (3 years ago)
P Hervas
Our experience working with Fulfords has been absolutely exceptional. They provided us with professional services and made the whole process very simple. Special thanks to James and Matthew, who helped us with solving any problems.
21st Jun 2022 (3 years ago)
R Langham
Very impressed with the service provided by James Curnow in the Exeter branch. He showed us round a good property in the St. Thomas area, was engaging and courteous throughout while he had also been excellent at keeping us informed throughout the process as well as proactive with possibilities that might suit our needs.
20th Jun 2022 (3 years ago)
M Pople
Very pleased with the service received. Heidi dealt with my rental in a speedy and professional manner.
Landlord
28th Apr 2022 (3 years ago)
A Tissandier
Unfortunately, Fulfords displayed a real lack of professionalism during my dealings with them.
Even with repeated chasing they would take at least a week to respond to enquiries, and the response was rarely anything beyond "we are still looking into it".
When calling I would be told some variation of "let me check with a colleague and get back to you", and then I would never hear anything again.
As you can imagine, this poor communication lead to huge amounts of stress given the tight time frames and careful arrangements that moving involves.
In my case, the end result that a crucial problem was not resolved by the time of my move.
I definitely would not recommend Fulfords for any serious contract arrangements.
26th Apr 2022 (3 years ago)
T Smith
The staff have been excellent during the sale of our property, and managed to get our complicated sale through to completion.
Seller
14th Mar 2022 (3 years ago)
R Laine
I am very happy I chose to go with Fulfords. Zoe provided us with constant support during our first buy and was able to answer all of our questions. It certainly made a stressful time much easier, thank you.
Buyer
2nd Mar 2022 (3 years ago)
P Cheung
Thank you so much for Fulfords provided the professional services to me. The whole procedure of rental the property is very smooth and the staffs of Fulfords are very helpful, polite and take care of my worries. At here, I want to appreciate the staff of Fulfords,Alexa, she help me solve many problem. So, I recommended Fulfords if you want to rent the property.
Tenant
1st Mar 2022 (3 years ago)
P King
Have been dealing with Jodie to rent our property. She’s been very thorough and efficient throughout the process. A pleasure to deal with!
Landlord
25th Feb 2022 (3 years ago)
C Ingram
Very well looked after by Jodie. Everything was made very easy for us and we are so pleased with our new home.
Buyer
23rd Feb 2022 (3 years ago)
M Tomasova
Our experience with Fulfords has been amazing. A massive thank you to Yasmine - great communication skills, efficient, knowledgeable and quick to answer any questions. We were always kept up to date with the latest news and the team even got things moving when it seemed to slow down. Also we would like to thank Louis for all his help.
18th Feb 2022 (3 years ago)
R Sharpe
Jodie is a brilliant agent - personable and gets everything done fast.
18th Feb 2022 (3 years ago)
J Hill
Great service, Jodie was very attentive throughout the lettings process.
Landlord
18th Feb 2022 (3 years ago)
J W
We have just rented a flat through Fulfords, and the process was very fast and efficient. They were very diligent in keeping us updated by email with every step. They responded quickly and communicated well, and we're happy with our new flat.
Tenant
18th Feb 2022 (3 years ago)
C Strikes
I dealt with Jodie who was professional and attentive. Excellent service. Chris H.
17th Feb 2022 (3 years ago)
P booth
If I could I would be giving zero stars, not one. My impression of Fulfords (and the Countrywide group) is that they seem to have zero accountability for their actions or lack of action. Fulfords assured us on email it was completely possible to complete the purchase of a flat (with no chain) before the increase in stamp duty. We started the purchase in early July and it finally finished at the end of November! Hence we missed the stamp duty cutoff by 2 months. Fulfords recommended us to use Countrywide conveyancing as Fulfords and Countrywide are the same group, all owned by Connells. Fulfords told us as the seller is also using Countrywide the purchase will be able to go very smoothly and communications will be easy and efficient. Between Fulfords and Countrywide conveyancing (same group remember), they messed up so many times including failing to chase up the sellers solicitor (nominated by Countrywide) for the draft contract for nearly 6 weeks, assigning both the buyer and seller to the same solicitor, then after another 6 weeks discovering their mistake and having to start over with another solicitor. Another delay of 2 plus weeks was the building did not have a valid insurance certificate. After 2 weeks of trying Fulfords had still not obtained the insurance certificate from the building management company. I intervened and contacted the building management company and had an emailed copy of the valid insurance cert within 1.5 hours! It seems this was totally beyond Fulfords capabilities.
Eventually the director of the SW of England, (a director of the Countrywide group with a Countrywide email address in charge of Fulfords), got involved. Then the Fulfords customer service group, (also a guy with a Countrywide email address) did an investigation and found everything was Countrywide Conveyancing Services' (CCS) fault and that they Fulfords as an offer of good faith would offer me a measly £100 compensation against the extra 3K I had to pay on the additional stamp duty. The director then wrote an email that I am forwarding to the property Ombudsman stating that we were never with Countrywide conveyancing in the first place and everything was "our"solicitor's fault.
Actually we signed up with Countrywide Conveyancing (CCS) as per Fulfords' recommendation. CCS could have handled our purchase internally but chose to farm it out to a panel solicitor. They chose the solicitor not me. They then proceeded to blame everything on the solicitor. If you look at CCS's website it states they offer total integrated service solution for the purchase. Rubbish!!! Once they have farmed it out they just drop it and don't do anything else. The Fulfords (actually Countrywide) director just blamed everything on CCS and kept repeating it was beyond his control to do anything about it. CCS blamed everything on the panel solicitor selected by CCS. What a joke!! Zero accountability in what they do. They sell the benefits of using their group companies but then when it goes wrong just blame it on each other. They have no concept of how a group should work. It would appear Connells don't either as I emailed the top people in Connells and they did nothing about it either.
Guess what their crowning moment of glory was. Before we bought the flat it was rented out through Fulfords Exeter. Fulfords Exeter also sold it to us. They knew that the flat was being sold with no furniture and per the sales agreement and should have been empty on completion. Yet between the rental department and the sales dept they could not even communicate within the same office. The day we got the keys we went to the flat and opened the door to find all furniture including knives and forks, crockery, absolutely everything that was in the flat when we first went to see it beginning of July. The tenant left everything and they couldn't even figure out that that was not OK. Pathetic!!
I will never use Fulfords or Countrywide group for any other dealings.
Buyer
11th Feb 2022 (3 years ago)
E Tortosa
I viewed a property and they pressured me to use their mortgage advisor even though I already had a broker. When I told them this, they said that they could get me a better deal even though I told them my broker was whole of market. Don't like being lied to or pressured.
10th Feb 2022 (3 years ago)
J Moreno
I was very delighted of the excellent service by the Fulfords especially the Senior Letting Agent named Alexia Seymour. She was very helpful to us and answered our queries regarding the property. Keep it up. Thank you.
Landlord
9th Feb 2022 (3 years ago)
D Tejaswi
My realtor was Jodie Govier. She did a splendid job. She was amiable and understood our situation from the very first instant. Glad that we let the property through Fulfords.
Landlord
9th Feb 2022 (3 years ago)
C Fuentes
We rented a flat with Fulfords, and the process was very efficient, fast and professional. Alexia helped us through the whole time and was very helpful whenever we had questions. I would highly recommend their services.
Tenant
3rd Feb 2022 (3 years ago)
H Razak
Being a first timer living in UK (particularly in Exeter), I found it was a bit stressful process to secure a good property. However after dealing with such a professional and responsible letting agent like Jodie Govier, everything went smoothly. She swiftly provided all answers to my queries. Indeed, the main office is located in a strategic area and it is easily accessible. Well done!
Landlord
3rd Feb 2022 (3 years ago)
P Soulsby
During a long drawn out completion process, Fulfords remained very helpful at all times and kept up their efforts to speed up the buyers lawyers on the way to a successful sale.
Seller
2nd Feb 2022 (3 years ago)
C Perrou
In the beginning my partner and I felt so defeated while flat hunting - we had a strict budget, a dog, and needed to move ASAP. Then we were recommended by friends to Fulfords. Right from the beginning Mike was extremely helpful and super fast with all of our questions. We just moved into the perfect flat and couldn’t be happier. We wish it was possible to give higher ratings than 5 stars.?????????? Mike and the team at Fulfords definitely deserve it.
Tenant
28th Jan 2022 (3 years ago)
Annette
I have been really pleased with the level of profesionalism shown by the wonderful staff at Fulfords (Paris Street). In fact when progress hit a wall between the 2 solicitors involved, it was Fulfords who quickly reacted to sort out the problem. Many thanks.
20th Jan 2022 (3 years ago)
A Williams
Matt Ryder has been a pleasure to work with in getting a new tenant into a flat I'm managing for a client. Instructions were given just before Christmas and a tenant moving in at the end of the first week of January - not bad going at all! Thank you Matt for being so on the ball and responsive - a very professional service.
Amanda, Concierge South West
Landlord
7th Jan 2022 (3 years ago)
V Anandan
Once of the worst letting agent in Exeter
Landlord
23rd Dec 2021 (3 years ago)
C Blackbeard
Great professional service that has been brilliant. A quick example is that Alexia had given me a quote for some work in a property I own that I had agreed and then she came back with an alternative that saved me money but had the same result. She may have lost Fulfords a small amount of money on this job but she's just guaranteed that I'll keep using Fulfords in the future.
Landlord
9th Dec 2021 (3 years ago)
M Elliott
Very impressed with the personal and amiable service given by Louis at Fulfords. Extremely efficient, knowledgeable and competent agent and a credit to estate agents.
17th Nov 2021 (3 years ago)
K Bealey
I have to say what great service, attitude and professionalism I received from Fulfords. From the moment my property was on the market to SSTC. Great advice and feedback and most definitely use them again!
Seller
4th Nov 2021 (3 years ago)
Meryem
It is professional agent and directs you what you need. Kind staffs try to solve your problems.
27th Oct 2021 (3 years ago)
I Wanless
Very professional team, good communicators
Jodie has always been on the ball but in her absence others have stepped in with no problem. God on-line systems Would openly recommend the team to others.
26th Oct 2021 (3 years ago)
Z anderson
Myself and husband have had our flat sold recently with Fulfords. The sales team have been efficient and been in constant communication with me in regards to keeping us updated at all points of the sales process. Highly recommend.
Seller
25th Oct 2021 (3 years ago)
C .Heron
Zoe Anderson has been brilliant at helping me with my first ever mortgage, quick to respond, full of knowledge and generally just lovely all round! Yasmine has also been fabulous at assisting me with the entire mortgage process and helping me to secure my first property! 10/10 would recommend them both, great price and brilliant at their jobs!
Buyer
24th Oct 2021 (3 years ago)
F Howie
Considering the complexity of the house purchase and the amount of legal issues that transpired, I found Fulfords exceptionally helpful and always willing to go the extra mile to help get the sale over the line! Special thanks goes to Alison for always being available to talk and also regularly contacting me to get updates to help push it along. The whole team were super friendly and polite whenever I’ve spoken with them, especially Louis and Callum. Thank you all!
Buyer
22nd Oct 2021 (3 years ago)
I Reeve
Hiedi and Alexia were both very helpful and always responded immediately to any questions. My application for a rental property was completed within a week.
Tenant
18th Oct 2021 (3 years ago)
K Challoner
Great service from Jodie. Helped me and my partner secure our new home! An asset to your company for sure!
15th Oct 2021 (3 years ago)
J Hill
Jodie the lettings agent was great and very helpful throughout the process :)
15th Oct 2021 (3 years ago)
D Wong
I have rented a house in Exeter from overseas. I'm so glad everything went smooth and efficiently by Fulfords Letting Team. Especially I wish to thank Alexia and Jodie. They are very responsive, helpful and professional.
Tenant
6th Oct 2021 (3 years ago)
C Wilson
Had a really positive experience renting with Fulfords - professional, friendly, and efficient!
Tenant
5th Sep 2021 (3 years ago)
M Wain
As a home owner for over 25 Years , finding myself on the rental market was daunting. Alexia and her team could do no more to make the experience a calm and controlled one. From first call on Monday Morning to picking up the keys on Friday the same week, the help given has been amazing.
Thank You Alexia + team ... you really are the Best!!!!
Tenant
5th Aug 2021 (3 years ago)
S Kolusu
Get away from them if you wanted to save your deposit. I have been struggling to get back my deposit although protected by schemes. I have been in the struggle to get my full deposit and finally with long fight got back some of my deposit.
Tenant
13th Jul 2021 (3 years ago)
J Madge
From the first visit to the final call the team were professional, friendly and worked hard for us. Will use again.
27th Jun 2021 (4 years ago)
E Mccormick
As a first time renter, I had an absolutely wonderful experience with Fulfords Exeter. I could not doubt them. The agent (Jade) that carried out my viewing and sorted out all my details was absolutely amazing and so genuine. Everything was done so professionally and efficiently. would HIGHLY RECOMMEND:)
Tenant
2nd Jun 2021 (4 years ago)
M Down
Just wanted to say Thankyou so much to everyone at Fulfords, especially Alexia who has been amazing throughout.. They’ve got me and my partner into a house so quickly and they’ve made us both feel so at ease.. thanks so much everyone!
Tenant
19th Apr 2021 (4 years ago)
C Mc
Moved from Edinburgh to Exeter and this was made swift and easy with Fulfords. Alexia in particular was very responsive and helpful, which reduced the stress considerably when it came to organising the whole move.
10th Apr 2021 (4 years ago)
J Joubert
Great service and very professional!
18th Mar 2021 (4 years ago)
S Costigan
Fulfords dealt with two purchases and were excellent, very helpful and professional would recommend them 110%
Buyer
12th Mar 2021 (4 years ago)
D 7
1st contact, just had house viewed and valued, all good so far, informative,friendly,professional conduct,.
5th Mar 2021 (4 years ago)
R Maindonald
Supportive, responsive, and communicative estate agents. They helped us immensely in securing a rental in Devon which has an unbelievable competitive rental market at the moment. Supportive and communicative from start to finish.
Tenant
2nd Mar 2021 (4 years ago)
M Sercombe
My first time renting has been more exciting and less confusing. I was very nervous at the start but i received all the help i needed.
Tenant
23rd Feb 2021 (4 years ago)
S Myung
I have rented my first property in Exeter by Fulfords Letting Team. I am very satisfied with their service(fast communication, professionalism, and kindness). Especially I am impressed by Megan, the staff in charge. I would highly recommend Fulfords.
Tenant
16th Feb 2021 (4 years ago)
A Drury
We were seeking new tenants for our rental property and were concerned CVID might lead to a long vacancy. Fulfords were able to find a new, quality tenant who moved in within the month and at a higher rent than advertised. Great result!
Landlord
10th Feb 2021 (4 years ago)
M Tucker
I would not recommend Fulfords to anyone. Selling a house is one of the most stressful things in life and they made it even worse.
They over promise and under deliver. From the very first meeting they told us that they would handle everything and that we would always be kept up to date on what was happening.
Well this was certainly not the case for us. We constantly had to chase for updates, we left voicemails and sent emails which went unanswered. When we were able to get hold of someone we were told conflicting information from the last person we spoke to.
There were times where I was told that if I wanted an update I would need to ring my solicitors, or the estate agent we were buying from, ourselves as they hadn't had time. I understand that there was a housing boom after the first lockdown, but that's not very customer friendly. Surely this is what I am paying for, so that I don't have to deal with those people for updates I should be getting from my estate agent?
One example of the terrible service we received stretches over the entire time they were selling our house. In June Fulfords came around, took some photos, measured up the rooms and we signed the contract. At that point we were told that the brochure and website listing would be online within 48 hours.
Nearly a week later we had to chase asking where it was as we had not seen a draft of the brochure. They sent us a draft which had bad grammar and was missing the room measurements. We were told they would be corrected. The spelling was corrected but the measurements were not added and the brochure was made live.
A month later we questioned the missing measurements and were told that it would be corrected the following day. It was not. Then to make things worse, in November, we received an email from Fulfords asking us to measure two rooms for the buyers! Again, I paid for this as part of the package, why am I being asked to measure the rooms?
For anyone considering selling their home through Fulfords I would recommend that you speak to your solicitors as they will have an idea of estates agents who actually deliver what they promise and make it easier for you. We chose Fulfords before speaking to ours and we found it to be a terrible mistake. I actually felt that the estate agent we were buying from did more for us than Fulfords did.
Seller
16th Jan 2021 (4 years ago)
H Jones
I have been with Fulfords for 8 years, the property has always had tenants and the service has been proactive. The service I have received gives me peace of mind.
Landlord
13th Jan 2021 (4 years ago)
M Mahmud
They are very nice and friendly but contract takes a bit of time to come through. The apartment was also not the cleanest, especially the carpets.
12th Dec 2020 (4 years ago)
K Marillier
We had a great experience with fulfords. We were lucky enough to have jade find us our property, and walk us through the process.
Jade was very professional, responsive, and knowledgeable in regards to any questions we had. We were never left in the dark about anything and all covid rules were upheld whilst she showed us around the property.
Really chuffed with the property we are now renting and very happy with the help we've received along the way from jade!
Tenant
11th Dec 2020 (4 years ago)
M Crisp
Excellent, professional service. Very helpful and informative, always happy to answer any questions or queries and helped my partner and I find the flat of our dreams! Cannot recommend them enough, special mention goes out to Jade and Megan who were brilliant from start to finish. Thank you Fulfords!
Tenant
11th Dec 2020 (4 years ago)
C Chilima
Great experience renting with Fulfords. Heidi was incredibly helpful and very prompt, helping us find and rent somewhere ideal in a very short time.
Tenant
2nd Oct 2020 (4 years ago)
S Shah
I have used Fulfords student lettings for over a year and they are one of the worst set of estate agents I have ever dealt with. The tenancy contract and rent payment plan was written up wrong and had to be corrected at least three times. Their communication is poor between colleagues which means they are often unaware of clients' ongoing situations. At the end of the tenancy, the damage deposit was received late and the amount given was £400 less than what it should have been. I will never recommend these estate agents and if they are used by anyone be sure to follow up absolutely everything.
Tenant
26th Aug 2020 (4 years ago)
J Hambly
As a Landlord of several properties I used Fulfords to find tenants. No more though because they kept the tenants deposit and balance between the fees and first months rent far too long.
Landlord
26th Aug 2020 (4 years ago)
J 1234
Louis is as helpful as a wet paper towel in a flood ask for someone else or use a different branch
27th Jun 2020 (5 years ago)
P Wandall
Wouldn't go here by any means at all poor customer service
28th Feb 2020 (5 years ago)
C Hamon
All the staff were very helpful. The property I have just bought is managed by a services company, who took a long time to send out the management pack and answer queries. Without Fulfords' help, the purchase would probably have fallen through. Rhys was particularly helpful in the initial negotiations and for site visits with contractors. Amanda provided some crucial information in choosing heating options. Alison's intervention with the management company and seller's solicitor was canny and crucial to the deal going through. Thanks to you all!
Buyer
11th Feb 2020 (5 years ago)
I Searle
From helping us find our home and being there every step of our journey, the team at Exeter are 2nd to none. They went above and beyond for us on many occasions. Thank you Fulfords! Iain, Nikki and baby Gracie!
8th Feb 2020 (5 years ago)
J Rawlinson
This agent asks for bank account details. Including money details and account numbers. We have just experienced this after trying to buy a property
Buyer
21st Jan 2020 (5 years ago)
J Keen
Great service from start to finish in our letting process, was first time for myself and my wife and the team really helped us along the way. Heidi was very polite and friendly and nothing was too much trouble. Thanks again
Landlord
18th Jan 2020 (5 years ago)
D Griffith
Alexia of Fulfords in Paris Street Exeter and her team have been extremely helpful to me. They understood the queries that I had and went out of their way to support me. I would have no hesitation in recommending the team for future lettings.
Landlord
17th Jan 2020 (5 years ago)
S Toms
I've only had a really positive experience selling a house with these guys. The communication has been great all the way through, and they have been efficient and really friendly. I've been genuinely impressed. It was quite a lengthy process to sell the house (not Fulfords' fault at all) and they were nothing less than really helpful.
Seller
17th Jan 2020 (5 years ago)
H Wong
Staff were helpful throughout especially Sophie, we had a really nice experience with her! :)
A couple of minor bumps along the way but overall we are very happy with the service provided!
9th Dec 2019 (5 years ago)
D Matthew
We was really lucky and had the amazing Amanda help us sell our house.She made everything so effortless i couldn't thank her enough. She is a real asset to the company. I highly recommend using Fulfords Estate Agents again, and if you are using the Exeter Branch Try and grab her.
Thank you
Seller
7th Dec 2019 (5 years ago)
Mands9801
All staff that I came into contact with were very professional and pleasant which led to a pain-free purchase. Communication was great and a rapport was established very quickly. Highly recommended.
Buyer
29th Nov 2019 (5 years ago)
K
Very average service. Competitive fees and got the job done but not the best customer service - didn’t update on progress when expected and took a long time to return calls. Not great communication between staff either.
Seller
18th Nov 2019 (5 years ago)
G Dashwood-Simpson
Callum has been more than helpful with our property search. He has gone above and beyond with multiply viewings, some even being out of his working hours and is always a happy and approachable person. His communication skills are excellent as he is always keeping us informed with updates. Thanks Callum!
13th Nov 2019 (5 years ago)
N G
We are in the process of buying our very first home. The whole team have been brilliant and continue to support us through this process. Everything has been explained clearly and the communication has been great. Thank you for all the help, especially Rhys!
Buyer
23rd Oct 2019 (5 years ago)
J Ortega
Very happy with the service received from the Fulfords staff. Extremely helpful and approachable especially Amanda and Alison.
28th Aug 2019 (5 years ago)
N M
Very poor experience, bad management, unable to get their act together and avoid providing proper response from someone senior. Unprofessional and giving themselves a bad name
23rd Aug 2019 (5 years ago)
R Jones
We received excellent professional advise and outstanding service from Edward Clarkson during the process of selling our rather large and unusual property in Devon.
Seller
14th Aug 2019 (5 years ago)
A Moore
Very quick communication. They made my first move after student renting completely hassle free! A massive special thanks to a Alexia!!
Tenant
12th Aug 2019 (5 years ago)
K Monk
me and my girlfriend recently moved into our first property in Exeter. 1 bedroom flat, which is lovely. However, when we went to the viewing we asked the estate agent multiple times about parking, asking about permits. Which she insisted on saying that you can 100% get a permit. we even said "are you sure as we got an expensive car we are bringing with us" with her reply being "absolutely, you can get a permit".
we eventually got the flat and moved in, and low and behold we cant get a permit for our property, we raised this issue with the estate agents, with their reply being " oh we meant you can get permits in the car parks near you area" and she gave us the contact details of someone who deals with permits for the car park near us, gave them the benefit of the doubt, and got in touch. about a week later after constant messaging the person got back to us saying " I don't understand why your estate agent told you, you can get a permit. she was being very overzealous, as we haven't been handing permits for a while due to the car park being full".
so we have been technically lied too, we are at a flat in Exeter, where we are now spending an absolute fortune on parking and cant do anything about it. if we would of known this we wouldn't of moved there. we wish she just told the truth. now we are stuck, with no help from fulfords what so ever. avoid this company.
Tenant
6th Aug 2019 (5 years ago)
K moudry
Our big thanks to Amanda Sim for all your help and support and suggestions in our recent property purchase. Emails and phone calls were returned promptly and we would highly recommend this service.
Buyer
11th Jul 2019 (5 years ago)
S Davies
A big thank you to Amanda and the team at Fulfords in Exeter in relation to the sale of my property in Heavitree. Extremely pleasant, helpful & professional service was given throughout.
Seller
27th Jun 2019 (6 years ago)
A Phillips
Thank you to Amanda and team for being so helpful and pleasant during our purchase at Newport Park. We would recommend them anytime.
Buyer
19th Jun 2019 (6 years ago)
G Phillips
Amanda amazing thanks for your help and advice
6th Jun 2019 (6 years ago)
S Dart
Great service from the Letting team (Alexia & Co), as usual. As a landlord i've used them several times above the past 10 years, and they are always helpful
Landlord
13th Apr 2019 (6 years ago)
M Gemignani
The agency and Alexia were very efficient and quick to help me and provide me with the rental agreement and every details I needed. Strongly recommended.
Tenant
5th Feb 2019 (6 years ago)
V Williams
Fulfords Estate Agent Amanda Sim, lovely and efficient, excellent advice and communication through out buying my first house. Would highly recommend and use in the future.
Buyer
24th Jan 2019 (6 years ago)
P Andreae
Fulfords handled my renting of a Flat in central Exeter. The service that they provided has been excellent, they may be a little more expensive but they make it worth your while. I would especially like to thank Lexi for all her help.
Tenant
11th Jan 2019 (6 years ago)
N Devereux
Amazing customer service, helped me out with everything. Thankyou Janine
6th Dec 2018 (6 years ago)
L greenslade
Janine is a brilliant person she helped me and my friend berua a lot she’s a big help and lovely women I definettly recommend fulford agency .
6th Dec 2018 (6 years ago)
M Harvey-Piper
Janine and the team at Fulfords were helpful, efficient and patient throughout the process of securing our rental property. A far easier experience than many other agents in the area!
Tenant
26th Nov 2018 (6 years ago)
S Exeter
Fulfords let and manage my properties on my behalf and have consistently provided a fantastic service. They are very responsive, professional and courteous at all times. The maintenance team are brilliant and organise all manner of emergency and scheduled works efficiently and to my satisfaction. They are a great team and I would recommend them to any other landlords in the area!
Landlord
14th Nov 2018 (6 years ago)
M Hirt
Really good service in finding a property to let from the beginning and Janine was very helpful throughout. There was no issues with the check in done by Kate, who was very professional. Since then I have had absolutely no issues in dealing with Fulfords.
Tenant
8th Nov 2018 (6 years ago)
RJ
Janine was very helpful. Facilitated the viewing and contract agreement well.
7th Nov 2018 (6 years ago)
R maggs
Fulfords have found us our last 5 tenants, and we have been extremely happy with their introduction only service. All enquiries are answered promptly, politely and most importantly correctly. Alexia from the Paris Street office has been exceptionally helpful during the tenant change over periods, and also later on in the tenancies when either party has needed advice. We will continue to use Fulfords as they are so reliable.
Landlord
2nd Nov 2018 (6 years ago)
T Evans
Kate in the lettings department has been very helpful, thorough and attentive. A very positive ambassador for Fulfords.
Landlord
1st Nov 2018 (6 years ago)
A Badavi
Amazing service and friendly staff specially janine
1st Nov 2018 (6 years ago)
D Vlachopoulos
Great communication and explanation of the housing logistics.
1st Nov 2018 (6 years ago)
xingsan369
Basically this company will encourage other buyers to gazumping you, I was hit by them a few years ago and yesterday again! I was invited to put a higher offer in as they are not "happy" with the current Sold STC price! avoid if you are a serious buyer.
Buyer
30th Sep 2018 (6 years ago)
D Hanis
Maintenance for our rental house was really poor, we had to chase them in order to get things fixed. They do not respond to emails unless they want something from us. I have left emails, messages over the phone and even went in store to inform them about doing something but they completely ignored me. Poor communication between office staff and the maintenance team. I would not recommend Fullfords to anyone!
Tenant
16th Aug 2018 (6 years ago)
A (wild_biologist)
Disgraceful. Insane and inexplicable fees. After 6-months demanded a fee to renew contract (despite law being that it moves to 1-month rolling). Threatened us repeatedly with eviction if we didn't pay that fee. Wouldn't give us landlords contact details (law to give us his address).
Ended up taking a day off work to go down their office. I waited there for about an hour because 'nobody was available'. Asked them to explain and then subsequently I pulled up all the Gov legislation on my tablet to show them where they have been incorrect.
Two of the three in there were incredibly rude during that entire process, although one lady was great.
Tenant
30th May 2018 (7 years ago)
S Denning
I found the service at Fulfords second to none. I viewed a flat and fell in love with it straight away, Alexia was dealing with the application, she always kept me in the loop and was very understanding. I've never rented via an agent as I've always been private, so this was a new experience for me, I had no qualms about paying the admin fees as I knew it was worth every penny. Really nice staff at fulfords, everytime I rang for something, they would pass the message on for me.
Tenant
9th May 2018 (7 years ago)
P Lanzarote
Booked to see 2 houses on the 17th of March, the guy keeps us waiting in the door for 15 min only to find out that he didn't have the key of the first one. Annoying, but we had the 2nd one to see around the corner. When we get there he had the wrong key and there wasn't any way to get in the house. Just what we wanted, 30 min in freezing cold waiting for nothing.
17th Mar 2018 (7 years ago)
B Alford
Nice as pie until you sign up with them and as soon as you do, they will take the buyers side in everything. Would not speak to our solicitor directly as she admitted she 'did not get on with him,' and so instead persistently rang us and asked us to chase him for things. Always told she was 'busy'when ringing the office and consistently failed to return calls. I know all estate agents have a bad name but would highly recommend seeking an alternative.
Seller
23rd Feb 2018 (7 years ago)
L Willis
Quite possibly the worst estate agents ever. Me and my boyfriend were hoping to move into a flat with these so called estate agents and were messed around for 6 weeks!!! Paid the deposit and first month's rent within a week of seeing this place and nothing! Excuse after excuse. We were told that was work to be done but it would be ready within a week but they kept adding a week on. When we asked for the keys they seemed reluctant to give us them and now they have moved other people in. Heard nothing from them or the landlord. Waste of time. How you can call this an estate agents is beyond me.
Tenant
29th Dec 2017 (7 years ago)
Rog
Fulfords are typical of the lying stereotypes that give estate agents their terrible reputation. I got contacted by them regarding a house that they were eager to try and flog off at short notice, claiming the previous buyer had mysteriously pulled out and that we could have a bargain on our hands. The smarmiest of the staff was all over us like a rash, until we had a survey done and discovered that a loft extension had been done without planning permission, did not confirm to building regs and as a result the roof was starting to bow!! Even when this was pointed out the smarmy estate agent wasn't prepared to even listen to our findings and simply tried to discredit the survey. No wonder the previous buyer pulled out!!!
18th Sep 2017 (7 years ago)
H Gurd
Absolutely fab
Really helpful staff who rang me when a suitable house came up
Staff were also great helping me deal with tricky online solicitors who would not answer simple questions
And made calls to my solicitors on my behalf to get things going.
Would diffently use fulfords again
Buyer
18th Apr 2017 (8 years ago)
D Pagliero
Absolute crooks. Ripped us off. They inflated the price of the house so much that we had no chance of selling. In the 12 weeks that our property was on the market with Fulfords we had 8 viewings! They claimed that we had over 20 viewings... but at least 10 mysteriously cancelled and another two views were family members of agents with in the branch, who also cancelled. All of the cancelled bookings were still counted as viewings! We cancelled the contract with in their "cooling off" period and they refused to allow us to leave!
I would not trust these people to sell a newspaper let alone a property!
Seller
6th May 2016 (9 years ago)
J Burrage
Really friendly and helpful staff who put themselves out to arrange late and last minute viewings. I was provided with some excellent advice as well as other options I hadn't previously considered. Although I ended up buying off plan through a developer Fulfords suggested I still received regular follow up calls from Flufords and I still felt like a valued customer.
Buyer
14th May 2013 (12 years ago)
D Barker-Hahlo
The manager and staff have dealt with us in a friendly and professional manner throughout the whole process of selling our cottage. Although there were over forty viewings we got there in the end and sold to a young couple who we hope will be very happy there.
Seller
3rd May 2013 (12 years ago)
A Boyne
Thanks to all at Fulfords Parish Street for all your work and wise counsel. Keep up the great work!!
30th Apr 2013 (12 years ago)
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