V V
Steve at GEA has been fantastic over the entire renting process. He is very proactive, responsive and efficient. Has been all rounded making my renting experience very straight forward and convenient. Thanks a million :).... Read more
Tenant
13th Mar 2024 (10 mo. ago)
J Andrew
Steve and Grays Estate agent came highly recommended to me and they didn’t disappoint, from the very first meeting and all the way through the process of finding a tenant, to them moving in was faultless and I was kept informed every step of the way.
I will definitely be using their services again in the future.... Read more
Landlord
11th Mar 2024 (10 mo. ago)
J Pearson
Stephen Gray's behaviour has left me deeply disappointed. While he can be charming when it comes to collecting money, his reluctance to return my deposit was truly frustrating, taking a lot longer than it should have. During the initial property viewing, he failed to show up, leaving the landlord to handle the viewings. Furthermore, when it came time to move out, I was burdened with conducting the viewings myself. This experience was far from satisfactory, I would stay away from this man at all costs.... Read more
Tenant
23rd Oct 2023 (1 year ago)
D Briceag
Unprofessional.
Scheduled a specific time and showed up late by more than 50 minutes. He would message me every 5 minutes saying he is 5 minutes away, bear in mind it was -5°C at the time so me and my colleague were freezing outside waiting for him just because he couldn’t be honest about his ETA.
Also he only answered to 25% of our questions about the house. Extreme lack of knowledge for someone that is showing you the house.
He also turned the heaters on in the entire house before we got in and then turned it off when we walked in. We commented on how warm the house was although no heaters were on, he didn’t correct us as that was his intention.
Dishonest person, no respect for his customers.... Read more
25th Sep 2023 (1 year ago)
H Shah
Discriminant against people on Housing Benefit and poor service. I don’t recommend... Read more
Tenant
1st Apr 2022 (2 years ago)
J Kelso
Stephen Gray is a crook. He acted very friendly until it was moving out time. He'll do anything not to give you you're deposit back even when house has been cleaned and proof of all bills paid shown.
When we moved in he showed us kitchen bulbs that didn't work and he told us not to worry about them, when we moved out he detucted money for each individual bulb.
Got about half of the deposit back eventually after a month. Avoid!!... Read more
Tenant
28th Aug 2021 (3 years ago)
S Targa
Highly recommended it. Always helpful. Goes above and beyond. Very punctual and organised. I had the best experience in Bham with this estate agent... Read more
7th May 2021 (3 years ago)
A Timmins
Not very helpful and very rude!!... Read more
3rd Feb 2021 (3 years ago)
L Hill
Moved in a month ago into a wonderful property opportunity in the Centre of Birmingham. Very quickly processed and fast responses were a real highlight of the service. Stephen was great.
Highly recommended.... Read more
Tenant
21st Aug 2020 (4 years ago)