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- Dixons Estate Agents - Kings Norton
Dixons Estate Agents - Kings Norton
Opens tomorrow at 8:30am
72 The Green Kings Norton, B38 8RU
Established in the 1930s, Dixons are one of the largest estate and letting agencies in the Midlands, with a wide-reaching network of branches across the region, from Solihull to Wolverhampton. Our Kings Norton branch is made up of highly trained, passionate locals dedicated to offering the best possible guidance for your property needs
Opening hours
- Monday 8:30am - 5:30pm
- Tuesday 8:30am - 5:30pm
- Wednesday 8:30am - 5:30pm
- Thursday 8:30am - 5:30pm
- Friday 8:30am - 5:30pm
- Saturday 9:00am - 4:00pm
- Sunday Closed
View all details
Dixons Estate Agents - Kings Norton Reviews (105)
Have you used this agent?
91%
4%
0%
1%
4%
All (105)
Seller (42)
Buyer (40)
Landlord (0)
Tenant (0)
General (23)
K Joyce
I had a great experience with Rikki as my mortgage advisor whilst buying my first home. He really took the time to understand my specific situation and needs, and answered every question I had so clearly. As a first time buyer, he really helped take the mystery out of the process and helped push things along when progress started to stall to make sure the process kept moving.
He was so friendly and approachable throughout the whole process and I would absolutely recommend him to anyone looking for a full support package with their next mortgage!
Buyer
1st Jul 2025 (8 days ago)
S Sheard
Korron deserves more than five stars for her service she deserves 20 if not more!! From the first initial phone call I made Korron has been there from the beginning to the end of selling my late Father‘s house. Korron made every effort from giving me advice and support even emotional support. She made the process so easy and she was always at the end of the telephone! Korron was always professional and extremely knowledgeable and helpful! I would highly recommend Dixon’s at Kings Norton all the girls there have been lovely and they are led by a fantastic manager, nothing is too much trouble and I will always recommend Dixon’s and Korron to my friends and family!
Thanks for everything Korron you are amazing and I will be forever grateful to you, have gone above and beyond from the beginning!!
Seller
27th Jun 2025 (12 days ago)
S Yinka.D
As a first time home buyer, Rikki made it so simple and easy. Communication was excellent and we were well carried along during the whole process.
When the interest rate reduces, he was quick to let us know and this was helpful.
The whole team was very helpful and friendly. Korron was a blessing.
I would recommend Rikki again and again. And Dixon is an excellent agent. Thanks to Korron, she is definitely one of the most friendly and pleasant person I have ever come across.
Thank you Team Dixon- kings Norton
Buyer
23rd Jun 2025 (16 days ago)
S Lucas
Absolutely amazing experience with Dixons found my dream home and there doing everything they can to support Korron and Rikki are brilliant if you need a house this is the place to go!!!!!!
Buyer
7th Jun 2025 (5 weeks ago)
M Brown
I have recently used Dixons in Kings Norton to purchase my first property. From the very start Korron and Rikki helped to guide me through the whole process and nothing was ever too much trouble. The communication, enthusiam and expertise they both possess is outstanding and they really are a credit to the company. They made an overwhelming situation, stress free and easy and i can't thank them enough. What beautiful human beings they both are!
Buyer
8th Nov 2024 (8 mo. ago)
R Sahdia
Absolutely fantastic customer service. I had got my mortgage sorted from their in house mortgage advisor Rikki and he was amazing. We were struggling getting a good mortgage as my mom was elderly and we weren't getting a good rate but Rikki managed to get us a good amount. He explained the whole procedure to us and left us at ease.
During the process, we had some difficulties with our solicitors. As it was out first time buying a house and we didn't understand some paper work or what was happening next and would email/ring Rikki and he would reply as soon as explaining to us what everything meant and what to do at each stage.
I would highly recommend Rikki and his amazing team to anyone!
Buyer
6th Nov 2024 (8 mo. ago)
G Gudgeon
We bought a house through Dixons Kings Norton, and cannot stress how wonderful and helpful Korron was throughout the entire process. She was always very easy to reach, went the extra mile to help with any queries, and helped us put pressure on solicitors to speed up the process whenever it slowed down. She seemed to genuinely care about the vendor of the house we bought and seemed very kind. The house we bought required a lot of work and Korron wanted to make absolutely sure we knew what we were taking on, especially so that the vendor's time wasn't wasted. After the sale was agreed she continued being incredibly helpful with our questions, so we could hit the ground running with renovations after completion.
As well as being extremely dependable and professional, she was also just a joy to talk to!
Thank you very much Korron!
Buyer
5th Nov 2024 (8 mo. ago)
B Smith
We are currently going through the experience of buying our first home. Korran from Dixon has been absolutely fantastic in supporting us through the process ! She has been a pleasure to work with and her enthusiasm/ helpful nature shines through ! Would absolutely reccomend ??
Buyer
31st Oct 2024 (8 mo. ago)
J Fox
We used dixons and had Rikki Walton help us with our mortgage, he was amazing, made all the steps into getting our mortgage easy and gave us loads of options and explained everything, so even us with not much experience could understand. He was always able to answer our calls if we had any questions and a genuine friendly nice guy. Anyone looking for mortgage advice I’d recommend Rikki straight away .
24th Oct 2024 (8 mo. ago)
Denise
I can highly recommend Dixons at Kings Norton after recently selling my family home when 3 different buyers dropped out. Korron and the team worked hard and made new viewings virtually straight away. They guided me through the process from the beginning with professionalism and patience - always on the end of a phone if i needed and quick to respond to emails. The process was stressful at times but they supported me through it with kindness and understanding always checking in to see if i was ok. They were great at dealing with the solicitors and keen to try and speed things up when needed. I couldn't have wished for better agents... thanks to all of you!
Seller
24th Oct 2024 (8 mo. ago)
P Ryan
Korron's a G
7th Oct 2024 (9 mo. ago)
Anonymous Homeseller
Dixon Estate agents are more than gatekeepers of property transactions, they are the navigators with the FANTASTIC Korron Macintosh at the helm. Korron and her team at Kings Norton have steered us through the sale of our property, a responsibility that demands trust and credibility. Korron has been like a guardian angel, a rock! Dependable and trustworthy with an air of professionalism.
THANK YOU KORRON…….we love you
Seller
2nd Oct 2024 (9 mo. ago)
F Dawson
Dixon Estate agents are more than gatekeepers of property transactions, they are the navigators with the FANTASTIC Korron Macintosh at the helm. Korron and her team at Kings Norton have steered us through the sale of our property, a responsibility that demands trust and credibility. Korron has been like a guardian angel, a rock! Dependable and trustworthy with an air of professionalism, her amazing smile and personality greets you every time.
THANK YOU KORRON…….we love you
Seller
2nd Oct 2024 (9 mo. ago)
P Wallen
As A First Time Buyer
I could not ask for a more smooth sailing purchase on my property
I had an excellent experience working with
Rikki Walton At Dixons Kings Norton Branch as my mortgage advisor. From the very beginning, he was professional , insightful and knowledgeable, patient and extremely helpful in guiding me through the entire mortgage process.
Step By Step Rikki took the time to understand my financial situation and helped me find the best mortgage product that suited my needs.
Rikki helped break down the various options available to me. Eg Mortgage Lenders ,Rates , Use Of My Help To Buy Isa , Income Protection Insurance ,Building And Contents Insurance etc Rikki was transparent about all potential costs and risks, which made me feel confident in the decisions I was making. Never once felt pressured into taking the product.
Communication was seamless, as Rikki was always quick to respond to my questions, keeping me updated throughout each step.
The entire mortgage process went smoothly, i can imagine the work rikki was putting in behind the scenes ,everything was processed efficiently and on time. I never felt pressured, and I truly believe they had my best interests in mind.
I would highly recommend Rikki Walton to anyone looking for a trustworthy, knowledgeable, and personable mortgage advisor!
Thanks Again For Everything
Buyer
30th Sep 2024 (9 mo. ago)
Matt
Rikki Walton was an excellent mortgage adviser during our house exchange. He is friendly, charismatic, and very knowledgeable. I’d recommend him to anybody.
26th Sep 2024 (9 mo. ago)
J Bayley
Very glad I chose to buy with Dixons KN, an overall great experience with a hard working and professional team. Korron our agent was fantastic and went above and beyond.
Buyer
23rd Sep 2024 (9 mo. ago)
L Palhinha
I highly recommend Dixons services from Kings Norton brunch. Korron and Emily were a great support on the overall process. Emily more on the beginning with the property viewings and Korron following up with all the paper work and the communication with solicitors. Korron was extremely attentive, responsive, always happy to help and constantly chasing the solicitors when we struggled to get hold of them. Super professional, friendly with a very positive attitude. All we needed. Thank you for all the support.
Buyer
11th Sep 2024 (9 mo. ago)
Anonymous Homeseller
lack of any feedback or ideas on how best to sell . cancelled views with out letting me know
Seller
5th Sep 2024 (10 mo. ago)
S chapman
Thank you so much to everyone at Dixon's Kings Norton who helped us buy our very first home. An extra special shout out to Korren, who made it all happen! This woman worked so hard and successfully secured the house we wanted. Thank you for going above and beyond.
Buyer
10th Aug 2024 (10 mo. ago)
C Buxtonchalland
A fantastic professional service from all the team at Dixons Kings Norton, Amelia, Korron and Emily have guided and supported me all the way, even when my first buyer pulled out, Emily was back on it and got me another buyer with a couple of weeks.
The team always kept me informed and were great with helping liaising between the buyer and the solicitor on my behalf.
I can highly recommend their services for their personal passion and professionalism towards selling a property.
Seller
20th Jun 2024 (1 year ago)
N Brannigan
We bought our first home from Dixons and were very pleased. All the staff were helpful and responsive.
Special shout out to our estate agent Emily Sula, who is absolutely amazing. Emily is approachable and incredibly helpful, she was great at keeping us in the loop throughout the process.
Can’t recommend her highly enough
Buyer
14th May 2024 (1 year ago)
C Seel
Highly reccomend Rikki Walton as your broker! Extremely helpful from start to finish, easy to get hold of and always in contact with regular updates.. really felt like he wanted to help and get the right mortgage for us and not just a day job to him!
4th May 2024 (1 year ago)
H Mantalis
We are currently in the process of purchasing a property for my mother, it was a stressful process at the start as we previously dealt with some untrustworthy, miserable estate agents. However, it has been completely different with Dixons. We met Korron on our second viewing, straight away she was super friendly and kind towards my 1 year old son, which instantly made me feel comfortable. From a professional point of view she was open and honest with us from the start and helped us secure a great deal on the flat. Still is answering any queries we have and ensuring everything is in place for a smooth process. I would highly recommend this branch if you would like a professional and friendly approach from an estate agent. Thank you :)
Buyer
2nd May 2024 (1 year ago)
H Powis
Me and my other half are currently in the process of purchasing our first home through Dixons. Korron has been amazing throughout the whole process with chasing our solicitors and keeping us updated. We really appreciate all of the help and support she’s provided us.
Buyer
30th Apr 2024 (1 year ago)
N Wright
Korron in particular handled my house purchase with dedication and a real show of friendliness, compassion, and understanding for my situation
If I were to recommend an Estate Agents and an agent to look after you, it would Dixons and wholeheartedly be her.
Thank you, Korron.
Buyer
30th Apr 2024 (1 year ago)
P Jean
Sold a property with Dixon's and the team was brilliant especially the branch manager Korron. Korron genuinely done all she could to ensure the process went through as quick as possible and kept all parties happy. Would definitely recommend!!
Seller
30th Apr 2024 (1 year ago)
S Guest
I recently bought my first property and worked with broker Rikki who was brilliant from start to finish. The communication was always great and prompt. From the first time we met to the day I got my keys we was in constant contact and I was never left waiting or wondering on queries or questions I had and he really went beyond to make sure I got my move, I would highly recommend to anyone to use him as their broker as he made a potential stressful experience as stress free as possible.
Buyer
25th Apr 2024 (1 year ago)
A Nairda
Amelia and Emily are great!! Purchased the property through Dixons and they sorted everything out for me in no time. Very professional and friendly. A great company to buy through would 100% recommend.
Buyer
25th Mar 2024 (1 year ago)
Anonymous Homeseller
Very friendly and honest service. Having a great and very smooth experience with selling my property, they have really helped to guide me and relieve any worries I’ve had about the whole process.
Seller
17th Mar 2024 (1 year ago)
Y T
Great service from Korron and Rikki very supportive through the whole process!
20th Feb 2024 (1 year ago)
H Byrne
Brilliant experience, Korron and the team are lovely and couldn’t do enough for me.
11th Nov 2023 (1 year ago)
S Williams
With the help of Dixons we have just completed the sale of my late mother’s property.
From the beginning Korron gave us great confidence in their service and maintained a high level of information, feedback and assistance throughout.
Despite the annoyance and aggravation of time wasters pulling out at the last minute, we were soon back on track.
Very satisfied and highly recommend Korron and Ann at Dixons Kings Norton.
Seller
10th Oct 2023 (1 year ago)
Matt
As a first time buyer I would highly recommend Dixons Kings Norton. From my initial viewing enquiry I was put in touch with Rikki Walton who was able to give me invaluable advice on my options with the mortgage application and looked after me with all aspects of the sale. Special thanks as well to Korron and the whole team for always being available to help from start to finish.
Buyer
5th Oct 2023 (1 year ago)
A xavier
We have had a fantastic experience purchasing our property through Dixons Kings Norton.
Amazing Mortgage Services Consultant Rikki Walton, who was prompt, efficient and excellent during the entire process - 100% recommend going through him.
Ann and Korron from the sakes team were great in negotiations and completion of our purchase.
Thoroughly recommend going through Dixons, Kings Norton if you are looking to purchase your next home. ????????
Buyer
23rd Sep 2023 (1 year ago)
A pepall
I just recently sold my house with Dixons. Korron was a star from start to finish. She was always there to answer any question and help with anything. She would even get in touch with the solicitors to try and get things moving. Thanks to the whole team!
Seller
15th Aug 2023 (1 year ago)
A Designs
Recently brought a property with Dixon's and they were amazing, they communicated throughout the proposes and we're ready to answer any questions that I had. An amazing team and a special shout out to Korron. Will definitely recommend these guys if you are selling or purchasing a property. :)
Buyer
7th Aug 2023 (1 year ago)
R Fletcher
I am so pleased I chose Dixons , all the staff were extremely pleasant and helpful . I would like to say a special thank you to
Korron Mcintosh who helped us enormously throughout the process of my house sale . I would strongly recommend this branch. Thank you .
Beverley Fletcher .
Seller
31st Jul 2023 (1 year ago)
E Duffy
Recently sold my property through Dixons and what can I say!! If I could give 100 stars I would!!! I did choose to go on with another agent originally as they were cheaper, however I had no luck at all with only one viewing! Luckily Korron gave me a call just to check in and I didn’t look back!!! What a transformation! I just want to say thank you for your endless support. I really didn’t know what I was doing. Coming over to drop me solicitor paper work after hours, just because you care and helping me fill it in also!! First class experience Thank you so much!!!
Seller
22nd Jun 2023 (2 years ago)
N L
Korron and Ann were amazing to work with very helpful in my property purchase an absolute pleasure to work with thank you again for the smooth process! :)
Buyer
20th Jun 2023 (2 years ago)
J Smith
Korron and her team were highly professional and very friendly to deal with, putting you at ease and keeping you updated at all times, I would recommend them to anyone looking to buying or selling there property.
20th Jun 2023 (2 years ago)
J Brown
I’d like to say a massive thank you to branch manager Korron for looking after to us from the start to finish. Korron has been an absolute pleasure to work with she has provided us with all of the correct information and is very friendly and welcoming. We would highly recommend her services and wish her all of the best for future. :)
20th Jun 2023 (2 years ago)
B Marsland
Such an easy and professional service was given in the sale of my property this month. Always responsive to emails and assisted where they could. Thank you team!
Seller
20th Jun 2023 (2 years ago)
M Harris
Bought my first property through Dixons Kings Norton and the team (Korron and Amelia specifially) were wonderful. Korron kept me up to date with everything that was happening, chased where she could and also put up with me calling (sometimes) several times a week to get it completed. Thanks for all your help!
Buyer
4th Jun 2023 (2 years ago)
L Tustin
We have just completed on selling my family home and I couldn't of picked a better estate agents to sell with than Dixons Kings Norton. From the moment I met Korron I knew that I wanted her to support me and help me through this journey, for all the help and support she has given me especially through the paperwork and solicitors side. The phone calls, the chats, the cups of tea and the great atmosphere has made it so much easier for me. A big thank you to the dixons team at Kings Norton and of course Korron.
Seller
1st Mar 2023 (2 years ago)
P Shah
We have relocated and are looking for our perfect home. To do this, we have spoken to a lot of estate agents, but there is one who is standout head and shoulders above the rest. That’s Amelia Pace at the Dixons Kings Norton branch. She is just exceptional! She regularly calls to check in and see how our search is going, giving us updates on the market along the way. If we want to view a house in a different area with a different office, Amelia calls up her colleagues and arranges the viewing for us. She has nothing to gain by doing this, but she does it because she actually cares about her customers finding the right home. I know some estate agents just want a sale, but Dixons Kings Norton is nothing like that, they are so caring and go over and above. When we come to sell in the future, this is the only person I would trust to do the best thing for us. Amelia and the team at KN, thank you- you are just amazing x
23rd Feb 2023 (2 years ago)
D Hawkins
Me and my partner are first time buyers and have been completely over the moon with the service provided by Dixons Kings Norton, as a team they have all gone above and beyond. A massive thank you and special mention to Korron, the branch manager, who since the start of our journey has provided the best service and kept us updated every step of the way. I will never forget our first chat where she assured me she would do everything she could to get our offer approved and she did exactly that! We also spoke to Rikki the in-house mortgage advisor and he has been so honest and informative about extra costs we wasn’t aware of which no one else we have spoken to have even thought to mention. Rikki went out of his way to push through our mortgage in principle with in a day in order to push through our offer. Both Rikki and Korron have made this journey, so far, plain sailing and we couldn’t ask for more.
8th Aug 2022 (2 years ago)
A Simcox
A huge Thank You to Dixons Kings Norton Team for making the house sale process very quick and painless. Korron was an absolute star, super friendly and professional at the same time. Everything they promised at the start was delivered. Ladies were very flexible and keeping me updated all along the way. They suggested Conveyance Company was very good as well. This was my second time I've dealt with the team, very pleased and would definitely use them again and highly recommend. Many thanks again
25th Jun 2022 (3 years ago)
J Daniel
Can't speak highly enough of the team - all very friendly, welcoming and professional and have made selling my house much easier than I thought it would be.
Seller
11th May 2022 (3 years ago)
R Seal
Dixons Kings Norton are faultless (why can't I put 100 stars) !!!
I cannot express my gratitude to the lovely ladies at Dixons Kings Norton. My journey actually started with a phonecall informing me I couldn't view a property as it was already sold, with the market being so competitive, it was yet another set back and I was losing hope. However on the other end of the phone was the wonderful Shaneen who recommended another property about to pop onto the market. To cut a long story short Shaneen introduced me to my dream home!!!
As my interest in the property continued I was also lucky enough to be contacted by the fabulous Korron.
Being a single first time buyer can be confusing, worrying and lonely time but both Shaneen and Korron worked to put me at ease. When my offer was accepted Korron and I shared a tearful but happy phonecall. These ladies have become like best friends and I can't recommend their services enough.
Buyer
24th Mar 2022 (3 years ago)
S Griffin
Just want to say what a pleasure it was dealing with Dixons, Kings Norton. Professional, helpful and very friendly staff. Korron was an absolute breath of fresh air and I must admit, I will miss her calls and emails! Thanks again guys! Excellent service
9th Feb 2022 (3 years ago)
Sabrina
I recently bought and sold through Dixons Kings Norton. Korron and Shaneen in particular worked on both ends of the chain and were absolutely brilliant. It was a particularly tricky situation due to a systems outage in my solicitors firm and poor communication from buyers solicitors, but Korron and Shaneen went over and above their roles and really were responsible for getting things moving. Communication was great and I always knew what was going on in the chain. Thanks both :)
Seller
19th Jan 2022 (3 years ago)
Anonymous Homeseller
I want to commend Korron and her team at Dixon’s kings norton for their care and professionalism throughout the process. They have always gone the extra mile and have helped to reduce my stress levels throughout. I would recommend Korron Ann and Shaneen as the hardest working people in the estate agent business. Thankyou KN team. Ste.
Seller
11th Nov 2021 (3 years ago)
A Mucklow
Korron was brilliant when buying my mom's flat. Nothing was to much trouble for her. She never gave up which was most appreciated. Korron was very easy to talk to and always very helpful.
I would recommend them anytime.
Buyer
1st Nov 2021 (3 years ago)
S Ahmed
Korron and her team have played a MASSIVE role in me getting my property! Korron has gone over and beyond with the level of support and service she provided. I will be forever greatful for all the help and dedication. Thank you Kings Norton Dixons for making this happen for me! Couldnt thank you enough! Highly recommend!!
Buyer
4th Oct 2021 (3 years ago)
J sutton
With regards to a previous comment I have read(Ms Seymour) I find it hard to believe!!! (Maybe a personal thing)Korron from the start has been nothing but, Helpful (going out of her way in many instances), very professional at all times. And would definitely sell or buy through this agent again.100% thank you everyone involved in helping us to sell our house. Especially Korron.????????????????????????????
Seller
24th Sep 2021 (3 years ago)
N seymour
AVOID!!! selling a house is the easy bit, it's the case progression to push a property through to completion that's the important part! Was lied to from the beginning was told 2 people in the chain when in fact there were 3. Despite asking for regular updates and being fobbed off with 'everything is ticking along nicely', TEN weeks later turns out our buyer hadn't even paid for local searches and a solicitor was only just allocated, what's even more of a joke is that they were using Dixons in house solicitors! Turns out the estate agents didn't even know our buyer needed to have local searches.... Lost my onward purchase due to the lack of case progression, lack of experience and lies about the chain!!! AVOID GO ELSEHWERE CANT BE TRUSTED SHANEEN AND KORRON WILL LIE TO YOU! Don't pay the excessive fees you won't get value for money, this office seems to have gone down since Dale left!
Seller
8th Sep 2021 (3 years ago)
C Barnes
Thanks to Korron, Ann and Shaneen who have been brilliant! Can't fault their passion and commitment. Korron's enthusiasm is contagious. Fantastic communication, keeping us updated regularly. After 8 months on the market with a different online agent and only getting offers 15-25K under the list price, we decided to give Dixons a try. In less than a week, before the listing was even live we had 5 viewings booked in. One week later, 4 more viewings and we had an offer 25K over the asking price. As it happened, we've ended up going with a private sale but we're very impressed with Dixons Kings Norton. We have no hesitation in recommending their services.
Seller
29th Jul 2021 (3 years ago)
A Omalley
Would give 10 stars if I could! Can't give a better review, everyone at Dixons has made buying our first home nothing but a pleasure. They are always so kind and helpful whenever I call with any questions or concerns they are quick to make me feel better and chase anything that needs chasing. Special thanks to Korron who is always just a pleasure to talk to!
What a lovely team you have at Dixons Kings Norton. Thank you for everything you have already done for us and continue to do for us during this process!! :)
Buyer
21st Jul 2021 (3 years ago)
M tonks
Korron, Dale and Ann were very knowledgeable and professional as well as being very friendly. Nothing was too much trouble they were excellent. Dale was really good at sales chasing every week and giving me an update. Thank you so much. I would highly recommend them, the service is second to none.
Seller
25th Jun 2021 (4 years ago)
S Makda
I was allocated to Dale (selly oak office) , he was very friendly and helped get the wheels rolling with my house move. Brilliant service, he always responded and gave me answers to things I didn’t understand. Thanks Dale!
23rd Jun 2021 (4 years ago)
C Hodges
Korron & the team at Kings Norton are second to none! Outstanding service provided from the outset, I have no doubts this will continue to be as high throughout the entire process.
This was our first time selling property, but not our first encounter with estate agents & I have to admit we are pleasantly surprised with the friendly, courteous and professional approach - something that is seemingly hard to come by as experienced previously with other agents.
As a customer we have always felt that our needs are their priority and nothing is too big or too small to ask - communication is key, and this team have got that down to a tee.
It took Korron & Shaneen just two working days to sell our property! Valuation = Wednesday evening, Viewings = Saturday Morning, Offer Accepted = Monday afternoon.
Our only hope now is that we are fortunate enough to be able to purchase through Dixons Kings Norton too, we cannot fault them at all!
I thoroughly recommend Dixons Kings Norton, you will not be disappointed with your decision - thanks again to you all!
Seller
27th May 2021 (4 years ago)
C Connell
Really impressed and grateful to Dale and the Kings Norton team. A long process through no fault of theirs but always responsive , realistic and honest communication from them. Special thanks to Korron who persued interested parties even when we had many viewings booked ( I have to admit , one was my sister posing as a buyer) Always appropriate and always enthusiastic. Would not hesitate to recommend
Chris C
20th Apr 2021 (4 years ago)
Ann
Dale and the KN team were wonderful throughout the selling process. Dale's response time to emails is notable as is his tenacity to maintain momentum, on the small number of occasions the process faltered. Happy to recommend, unreservedly.
Seller
1st Apr 2021 (4 years ago)
RWDcossiewil
Great team, very knowledgeable & helpful, generated lots of viewings for me.
26th Mar 2021 (4 years ago)
Ray
I bought my first property recently & had the pleasure of working with Ann initially & then Dale who was my liason throughout the sales process.
They're a knowledgeable and quick-acting team who are always on hand to help & guide you through what can be a daunting process.
Thank for all your help team!
Buyer
9th Mar 2021 (4 years ago)
Lisa
Dale, Korron and Ann were all amazing and did a fantastic job of selling my property. They kept me updated at every stage of the process and nothing was too much to ask, going above and beyond what was expected of them. Definately recommend!
Seller
3rd Mar 2021 (4 years ago)
Anonymous Homeseller
From instructing Dixon’s they were informative and helpful throughout the whole process.
Seller
26th Feb 2021 (4 years ago)
S Cornwell
Dale, Ann and Korron have all been fantastic. I couldn't have asked for better service. Ann and Korron were so proactive with arranging bookings and always gave prompt and constructive feedback. Dale was a huge support with the after sales and helping to push the sale and purchase through. A fab team. Wouldn't hesitate to recommend them.
Seller
23rd Feb 2021 (4 years ago)
O Qawrah
They were professional and very responsive to my questions throughout the journey. I would use them again!
8th Feb 2021 (4 years ago)
A Dowthwaite
Dixons provided the most professional sales pitch for out house sale, best research and rationale for pricing, and had the house on the market quickly with a thorough sales pack. The house sold in a week. Dixons didn't need chasing, they provided constant follow ups and contact to keep us up to date, make sure sale was progressing in a timely manner, co-ordinating with the buyers, our solicitors and us. Very smooth process and straight forward through to exchange. Would recommend Dale, Ann and Korron for a very professional service....
Seller
8th Feb 2021 (4 years ago)
V Feng
Very smooth and professional. Dale and Anne helped us a lot. Although during pandemic period, Dale liased with several parties and very responsive. Highly recommended.
8th Feb 2021 (4 years ago)
B Howlett
Really couldn't fault them at all. Communicative from start to finish. As a first time buyer it was unfamiliar territory for me and they were immensely helpful with all queries. Excellent service.
Buyer
20th Jan 2021 (4 years ago)
K Hampton
If you are looking to sell (or buy) your home in the Kings Norton area, I highly recommend the Dixons KN branch. After a disappointing few months with another agent, we decided to go with Dixons' local team and have been really impressed with their service. Dale was upfront and honest from the start and we had several viewings with Korron who is always a delight and keeps us well informed. She's gone out of her way, both for our house sale and in our onwards search. 9/10 would use again.
Seller
18th Jan 2021 (4 years ago)
N Beaver
I bought my property through Dixon’s during the many lockdowns in 2020. It was an understandabley very long process due to solicitors working from home and dealing with housing associations etc. However Dale kept me well informed and was easy to get replies from once the case had been handed to him. I am more than happy in my new home!!
Buyer
10th Jan 2021 (4 years ago)
M Bee
Really pleased with the professional and friendly service from the Dixons team in Kings Norton. The team are friendly and professional, particularly as we were first time buyers they were with us every step of the way ensuring we got the best deal and service. Big thank you to Dale, Matt and Korron. Looking forward to buying from them again in the future. ?
Buyer
7th Jan 2021 (4 years ago)
J Linton
Great service from Korren and Dale would recommend using them. Very professional and efficient
15th Dec 2020 (4 years ago)
M Razaq
Korron! Thank you ! just want to a say a big Thank you to Korron for her professional dedicated work in securing a property for me, at the viewing Korron gave me a detailed report about the property, excellent customer service, polite and on time.
Then Korron also was brilliant at finalising the bits via the offer side of things. Well done to Dixon’s for finding such a talent
Also Dixon’s were excellent in arranging the viewing and sending the information initially before the viewing. Big thank you and will be recommend other relatives to Kings Norton Dixon’s ! Thank you
Buyer
15th Dec 2020 (4 years ago)
Frankey'B
Thank you very much Dale of Dixon for sticking with the sale process and driving it along,
Without you I don’t think we’d have got to the line,
Thank you for all your help and we’ll certainly recommend you in either Buying or Selling a property, Dale is the Man! thank you very, Frank***
Seller
9th Dec 2020 (4 years ago)
M Tickle
Thank you to Dale and the team (previously Lucy) for selling the house and helping the process move as quickly as possible. We liked the no nonsense approach of our first meeting (unlike other estate agents Dixons got straight to the point) throughout the process they were always available and helpful. I would not hesitate to recommend Dixons.
Seller
6th Dec 2020 (4 years ago)
S S
DELIVERING ON THEIR PROMISES!!! What can we say...The service we received from Dixon’s in selling our house was “perfection”. The whole team - Lucy B (Branch Manager), Ann, Korron and Dale (Now Branch Manager) was excellent. We were a little concerned when Lucy left to work in another branch but the handover to Dale was seamless who continued where Lucy signed off. The whole team were always professional, pricing was spot on!. If we were ere to move again we would always approach Dixon’s to sell our house and highly recommend this branch to anyone wishing to sell their house and / or purchase one from the Kings Norton Team.
Thanks Everyone ????????????????
Surj Thiara & Diane Gani
Seller
20th Nov 2020 (4 years ago)
K Kiely
Can't thank the team enough for the all they've done for us in selling our first home and also helping us find our new one.
Not only did they achieve over asking price for us in less than a week they were always on hand to provide us with advice and updates from the very first appointment.
Dale, Korron, Ann and Ian were all extremely friendly and I found them to be the ultimate professionals unlike many agents we had to deal with.
If we do ever move again we wont consider using anybody else, thanks again
Seller
18th Nov 2020 (4 years ago)
R are
We dealt with multiple agents from this office, who never failed to disappoint. The service was one of the best we’ve ever received in rental and sales markets and reflects exactly what I would expect from an estate agent: respect, helpfulness and proactivity.
After months of searches for a specific type of property in these difficult covid times, we have been in contact with possibly all the agencies in the city, and whilst most of them didn’t work in the interest of us potential clients, often not even bothering to call you back, our Dixon’s agent Korron not only didn’t give up on us, but she also kept checking up on us weekly and forwarding us potential properties, always with a positive attitude. We also had the pleasure to deal with the branch manager Dale, who contacted us at times where most agents don’t work and went the extra mile to help us with a last minute query, that most agents wouldn’t have bothered with. Unfortunately we haven’t found a property of our liking within our budget with them, but we greatly appreciate the service they provided which we found to be unmatched and deserved official recognition.
26th Sep 2020 (4 years ago)
K Adamson
Lucy and team gave a top class service through this difficult time, achieving the price we wanted and and answering the many questions we had, stepping in to help when solicitors were unavailable. highly recommended!
24th Aug 2020 (4 years ago)
Anonymous Homeseller
Excellent service. Our property was a challenge to sell. Throughout, all staff were emapthic to our situation and brought the sale to a successful conclusion.
Seller
30th Mar 2020 (5 years ago)
C Baylis
We have recently sold my mom's house through Dixon's Kings Norton Branch.
Right from our first meeting with Michael through to completion with Lucy, they have been helpful, positive, courteous and realistic. The have also shown great empathy and patience with me during a difficult time.
Our house was unusual and difficult to value. They were very diligent while coming up with a valuation and included us in every stage of the process.
I would have no heistation in recommending.
Thank you.
Seller
25th Mar 2020 (5 years ago)
P Moore
I have recently used Dixons to sell my property and they have been amazing! They had viewings arranged before my house even went on the internet and they found us a buy in less than a week. They kept in touch with us throughout the whole time, and they were always there to answer all of my questions. It wouldn't have been as smooth as it was without them. Thank you all at Dixons Kings Norton.
Seller
21st Feb 2020 (5 years ago)
N Mohammed
Avoid Dixons kings Norton branch. They will miss sell you a property. I was in the process of buying a property when notice a defect in the gable wall. I notified Anne Hucket, but she said nothing was wrong with the wall. She advised me the client had two surveys at the property and there is no structure damage (see attachment).
After her email assuring me there is no structure problem with the wall I proceeded with my purchase. When my surveyor went out to do a structure survey he informed me the gable wall has structure damage and the gable walls needs to be taken down and re built which was going to cost me £20,000.
The level of service from Lucy Bacon and Anne Hucket was terrible. They wouldn't return my calls once I sent them a copy of my structure survey. I then sent a formal complaint to there head office and executive team who would not accept responsibility. Apparently it's not there job to check surveyor reports when the vendor has informed them they've had a survey done.
I then reffered my case to The Property Ombudsman who looked in to my case. The property ombudsman thoroughly investigated everything and went in my favour and Dixons was ordered to compensate by the property ombudsman.
My advice to any potential buyers is to avoid this branch and believe anything from Anne Hucket or Lucy Bacon without the relevant paper work. No up
Buyer
9th Nov 2019 (5 years ago)
R Shirtbutton
Absolutely first class service from Lucy, Ian, Crystal and the team.
16th Sep 2019 (5 years ago)
M Stevens
We have used Kings Norton Dixons recently to sell our house. Viewings were booked as soon as it was put on the market and we had an offer we accepted within a couple of days. On paper the buyer was perfect but in reality she was not very motivated and her chosen solicitors were about as useful as a chocolate teapot! Luckily for us Lucy did lots and lots and lots of chasing and ringing everyone in circles to ensure we exchanged before we lost our dream house. Thanks Lucy and Dixons!
Seller
9th Aug 2019 (5 years ago)
D Hanson
I recently received a first class service from the Manager Lucy and her team. She helped achieve a sale that was at times difficult and nothing was ever too much trouble. I wouldn’t hesitate to recommend them if you want a personal level of service and a trouble free experience. Thank you to you all!
9th Jul 2019 (5 years ago)
S Fox
Bought my house and sold same thru this office. Exemplary customer service and professionalism. Michael was excellent and certainly his product knowledge was superior. The office is very efficient and friendly. Would heartily recommend.
Seller
1st Jul 2019 (6 years ago)
R Landa
Absolutely fantastic customer service and excellent communication. Staff are very friendly and approachable. Would recommend to anyone buying a house with Dixon's kings Norton. Whole process took 8 weeks thanks to Lucy and her team.
Buyer
25th Jun 2019 (6 years ago)
AK
I approached Dixons to sell my house after not having much luck with another top real estate agent. Michael Nabarro from Dixons was professional, courteous and took ownership of my request, thereafter the viewings was done nicely without my presence requiring at any time. Eventually a buyer was found, though slightly below the price I was hoping for, but that was largely my decision to accept the offer. Thanks Michael, Lucy and Ann
Seller
4th Jun 2019 (6 years ago)
Sadie
Myself and my partner have been looking for our first house together and contacted Dixons, from the get go Lucy was very welcoming and made us feel at ease through all the transitions that have to take place. She helped us understand all the processes we would have to go through and make it easy to understand. I cannot thank her enough for all her help. She was professional throughout. She was easy to reach whenever we had questions and answered them clearly. I cannot rate Dixon’s enough and would recommend them to anyone looking to buy a house.
Buyer
3rd May 2019 (6 years ago)
C Diggla
First met Michael for an initial consultation who was very knowledgeable and helpful guiding me through the steps as this was my first house sale. The team are also very proactive and made the whole process very smooth and hassle free. Thanks for everything.
Seller
3rd May 2019 (6 years ago)
D Parker
I recently sold a property & have to say Dixons were fantastic very helpful & kept me up to date all the way too Lucy Anne & Michael a very big thank you will certainly recommend Dixons very professional
Seller
15th Mar 2019 (6 years ago)
D smith
Stay away, poor service from Lucy. They work along side property investor and will sell your property on the cheap to them.
Seller
13th Mar 2019 (6 years ago)
L Parker
Communication is abysmal and the attitude by Michael at this branch has been so poor I feel like I've been age discriminated because I'm only 22 buying a property on my own I feel like I've been miss sold a property I'm buying and I was told by several people to stay away and I didn't I wish I took their advise safe to say I will not be using ever agaim and wish to inform as many people as possible about this shambles of a branch.
Buyer
15th Nov 2018 (6 years ago)
D Ama
Great service from Ian, Lucy and Ann, thanks for your excellent services that today I am a home owner, we became very close it felt as if we knew each other before.
Dom.
Buyer
3rd Nov 2018 (6 years ago)
P Smith
Recently purchased a property through the the kings Norton branch. The staff have been excellent throughout the entire process, any concerns or issues I had were dealt with quickly and professionally. Ann Huckett and Lucy Bacon have both been fantastic throughout the entire process. If I require a purchase in the future I won't hesitate to speak to these as the service has been excellent. Thank you for everything.
Buyer
7th Sep 2018 (6 years ago)
A Murphy
I found Ian Goodyear very friendly and professional. He always returned calls quickly with clear, precise answers to questions. He really did take the hassle out of buying. A wonderful service that I would recommend to anyone buying a house. Thank you Ian!
Buyer
13th Jul 2018 (6 years ago)
N Tooray
My partner and I have recently bought a house through Dixon’s. The service and level of communication has been amazing. Lucy the branch manager is a real asset to the branch and company and facilitated a very smooth transaction, through her dedication and problem solving skills.
Buyer
2nd Jun 2018 (7 years ago)
M Mullin
I found the service provided by Ian Goodyear the Branch Mortgage Consultant excellent. He was very accommodating and helpful throughout. Always happy to answer any questions I had and helping to put me at ease with the whole process and ensured my mortgage was completed with the minimum of fuss. Highly recommended !!
7th Apr 2018 (7 years ago)
davidqazqaz
This is to advise of the first class way that Lucy Bacon, Manager at Dixons Estate Agents, Kings Norton, Birmingham, helped me through a complicated property purchase.
Lucy was extremely competent and professional and helped get over all the hurdles that were put in my way. That approach, combined with a very friendly and 'nothing is too much trouble to help you with' attitude made the buying experience one to recommend highly.
Support was there throughout the whole process and so Dixons would always be my first call for any further property transactions after getting that level of service.
Buyer
23rd Aug 2016 (8 years ago)
K Douglas
Hi,
I chose to use Dixons Kings Norton as I found their representative (Garreth Pegg - Branch Manager) very friendly, professional, and personable. The entire team have been at the end of the phone every step of the way and made the process a whole lot smoother. The office is based across the road from my business and they have always welcomed me with a smile when I've visited the branch. I would highly recommend them to anyone (and already have) as they have been a joy to deal with. Many thanks to the team at Dixons Kings Norton for putting up with me and taking the stress out of my sale.
Seller
25th Sep 2015 (9 years ago)
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