C biddle
I bought my property from Hackney & Leigh in 1996 and they sold it for me in 2025. On both occasions I received excellent advice and service from extremely competent and friendly staff. I recommend their services to anyone for property advice.... Read more
Seller
16th Jan 2025 (22 days ago)
J Powell
Excellent, knowledgeable and timely service and attention to customer needs from all the team in the Ambleside office particularly Tonia and Charlie as always... Read more
11th Jan 2025 (27 days ago)
G Cree
From start to finish the service we experience buying our house through Hackney and Leigh was exceptional.
Charlie, Tonia and Rachel were always available whenever we had a query and helped us through the process at every step of the way.
As with all house purchases there were “bumps in the road” which, again, the team at Hackney and Leigh, Ambleside, were able to navigate us through effortlessly.
We cannot thank Charlie, Tonia and Rachel enough for all their professionalism, patience and ultimately, friendship, right the way through to completion.
Gavin and Anna... Read more
Buyer
8th Dec 2024 (9 weeks ago)
A Titley
Throughout the process of selling our house the Hackney&Leigh Ambleside sales team was efficient, helpful and communicated with us at every stage. Every member of the team showed an ability to listen, follow up on queries in a timely manner and was a friendly voice at the end of the phone.
We were very glad that we had chosen Hackney&Leigh and would wholeheartedly recommend them.... Read more
Seller
6th Dec 2024 (9 weeks ago)
C Weller
From valuation to completion Charlie, Rachel and Tonia were absolutely brilliant and offered the highest level of service. They kept me updated with progress throughout the whole sale process and were always very happy to help and manage any questions or queries I had. Most importantly they really took the stress out of selling and buying a house.
Best estate agents and team in the area.
I highly recommend.
Thank you ladies for everything!... Read more
Seller
26th Nov 2024 (10 weeks ago)
Andrew
They performed a very good job from start to finish and were very responsive to enquiries.... Read more
7th Nov 2024 (13 weeks ago)
S Brandon
Great experience from start to finish. Lovely sales team headed by Charlie, nothing was too much trouble. Would highly recommend.... Read more
5th Nov 2024 (13 weeks ago)
L Bourne
The team at Hackney & Leigh have always given us a first class service (in particular Tonia & Rachel). We orginally bought our Ambleside house through H&L and had no hesitation on using their services again when we decided to move on. Thank you all for helping to keep us calm and sane!... Read more
Seller
20th Oct 2024 (16 weeks ago)
G Gibson
You get great service from the team at H&L Ambleside with all the day to day things taken care of effortlessly. But they really shine when something in the purchase process needs a little shove, with their knowledge and skills being applied to ensure things get sorted out quickly. Can't recommend them enough - well done!... Read more
Buyer
13th Sep 2024 (21 weeks ago)
K Morpeth
Charlie and her team have given us outstanding help and support with the sale of our house in Ambleside. We have appreciated the care, attention and professional advice from the first meeting to the signing of the contracts. Selling a much-loved family home is not only a commercial undertaking but an emotional process too. We felt fully supported by all the team at the Ambleside office.... Read more
Seller
12th Sep 2024 (21 weeks ago)
A Brindle
We recently bought a house in the Lake District through Hackney & Leigh, and we couldn’t be happier with the experience. Charlie was fantastic from start to finish—always professional, responsive, and genuinely dedicated to ensuring everything went smoothly. We highly recommend Hackney & Leigh. Thank you Charlie and the team.... Read more
Buyer
22nd Aug 2024 (24 weeks ago)
C Beech
Tonia has been so helpful in the sale of our property. She has been professional throughout, given great advice and continually kept us informed. We would definitely recommend Hackney and Leigh to any prospective vendors and buyers. They offer a great service.... Read more
Seller
19th Jul 2024 (6 mo. ago)
S Moody
Hackney & Leigh in Ambleside do an outstanding job. We find all the staff to be exemplary and they make the experience of buying and selling houses a real pleasure
They are efficient, attentive and very professional
We want to thank them very much for all their help and guidance... Read more
Seller
18th Jul 2024 (6 mo. ago)
J Evans
Such a great service from Hackney and Leigh! Thanks for making the buying process so pain-free!... Read more
Buyer
8th Jul 2024 (6 mo. ago)
H Eastes
Many thanks to the team, especially Tonia and Charlie, at Hackney and Leigh in Ambleside - fabulous people with fantastic negotiating skills and endless patience. A difficult sale handled professionally with consideration for both parties. Many thanks!... Read more
Seller
13th May 2024 (8 mo. ago)
S Brown
Tonia and the team at Ambleside are wonderful at taking the stress out of selling a property. As can often be the case there were logistical hiccups along the way from the purchaser's side but Tonia held the reigns firmly, kept me informed at all times and took all the pressure off me. From the outset her expertise was clear. This combined with her genuine warmth and interest in me as an individual made each interaction a joy. I thank Tonia and the team in every aspect of their role and can't recommend them highly enough.... Read more
Seller
3rd May 2024 (9 mo. ago)
Fantastic team, excellent communication at all times.... Read more
Seller
16th Dec 2023 (1 year ago)
D Scott

Absolutely shocking Estate Agents. I've had the displeasure of dealing with several branches, for a number of transactions, including purchasing a business, leasing a commercial unit and buying a residential property, all of which, have caused me severe distress and been financially debilitating, due to their lies and misrepresentation. It's unfortunate they have the monopoly in the Lake District, as there are some great Estate Agents around, that are drowned by this nasty, dishonest company. Be warned, question everything; ask for evidence, if you're unsure; don't trust anything they put on their sales documentation. One of many examples, I was looking to buy a business; they suggested a new lease may be available if desired; the business was being sold for over £130k, with an existing 2 year lease, so a new lease was absolutely desired. However, after spending nearly £8k on due diligence, there wasn't a new lease available, the estate agent hadn't even discussed it with the landlord, they just added that statement to the sales documentation to make the business more appealing. Don't even bother about complaining, as you'll be dismissed and then threatened by their solicitors. The company is still being run by Mr Derrick Hackney who has lost touch with reality and seems to be far removed from the 21st Century. If there is absolutely no alternative to using this awful company, please be very careful. I hope never to use them again, in fact, I'll go out of my way to make sure our paths never cross again.... Read more
14th Dec 2023 (1 year ago)
C Stamp
We have absolutely delighted with the care and service provided by Tonia and the team. From our first viewing with Christine, our journey has been purposeful, supported and ultimately successful within our well-planned timeframe. Tonia has been proactive, calm and kind, going out of her way to make our dream come true. Thank you; your service has meant more than you could ever imagine.... Read more
15th Oct 2023 (1 year ago)
T C
I cannot recommend Hackney and Leigh at Ambleside highly enough. All aspects of the process of selling my late father's house have been exemplary: the valuation and early advice, the marketing of the property, the management of viewings and finally in progress chasing and reporting on the sale process. Their staff have been friendly, professional and pleasant to work with.... Read more
Seller
4th Oct 2023 (1 year ago)
S Jenkins
Tonia,Sue and the team in the Ambleside office were super helpful right from my first contact. They were speedy with responses and indeed the two women who showed me around the house fed back small issues which were then acted upon without me reminding. Tonia was particularly helpful on the day of completion when I was trying to complete at 5 o’clock on a Friday… Tonia had lost of other plates spinning but was incredibly attentive. Thank you all.
Sue Jenkins... Read more
Buyer
14th Jun 2023 (1 year ago)
E Bowness
Excellent to deal with for our house purchase. Great communication throughout the whole process, from booking viewings to collecting the keys.... Read more
15th Jul 2022 (2 years ago)
A Agents
great team, really cared... Read more
27th Jun 2022 (2 years ago)
R Gibson
Very efficient, always available, quick to respond always very pleasant service from all members of staff.... Read more
22nd Jan 2022 (3 years ago)
C Hodgson
We used Hackney & Leigh to sell a property in the local area and were delighted with their services. Their professionalism and efficiency was excellent, from first stage valuation right through to completion, and we would have no hesitation in recommending them. Thank you!... Read more
Seller
5th Nov 2021 (3 years ago)
R Roderick
We were delighted to get a good price so quickly. All the staff at H&L were pleasant to deal with and efficient when problems did crop up.... Read more
27th Oct 2021 (3 years ago)
D lewis
Excellent agent to deal with - responsive, professional and helpful.... Read more
29th Sep 2021 (3 years ago)
R Bridges
My wife and I have been absolutely delighted with the service provided by Hackney and Leigh in the sale of our home in Ambleside. Thoroughly professional, with diligent and painstaking personal support and communication throughout, the team at Ambleside , led by the sales Manager David Capps, have made what is often an incredibly stressful process, into a very comfortable experience.
From the very "get-go" they were efficient and thorough, the sales package was thoughtfully and professionally put together, and the sales promotion video presentation of our property showed the home we love to its best.
We have moved home 11 times over the last 44 years and the service Hackney and Leigh have given is by far the best.
We would, unreservedly, give them our highest recommendation.... Read more
Seller
30th Jun 2021 (3 years ago)
C Bowers
Friendly, attentive service and quick to respond to queries. Would certainly recommend.... Read more
30th Jun 2021 (3 years ago)
Definitely the right choice of Agent... Read more
Seller
7th Jun 2021 (3 years ago)
R calling)
From start to finish David and the team at Hackney and Leigh were very professional. We were not exactly a straightforward sale because of works needed on the property to remedy a broken water tank, but even with that their photographs were still impressive and we had many viewings and offers on the place. Once all the insurance work was done, they came round again and did some more photographs. They did all our numerous viewings for us an really took the hassle out of the process. They always phoned you back too. Highly recommended professional firm.... Read more
Seller
25th May 2021 (3 years ago)
J Allison
Good service again by David and his team... Read more
26th Apr 2021 (3 years ago)
R Smedley
We were the buyers. The house was being sold by 4 equal relatives much younger.
The problems that arose between the vendors, and both lots of solicitors were largely moved on by Hackney and Leigh staff.
They did a great job, excellent on the communication side and always willing to help in an efficient and friendly way.
They always returned calls and communications.
Well done.
We now have a beautifully situated property in Ambleside... Read more
Buyer
31st Mar 2021 (3 years ago)
A Fleming
Professional team, helped with the sale going through. Would use again... Read more
Seller
27th Mar 2021 (3 years ago)
P X
Just spoke to Colette on the phone from your office, and I have to say she is a credit to your company, she was very friendly and gave me some great advice regarding my move to the area. Thank you Colette!... Read more
23rd Feb 2021 (3 years ago)
J Baron
Really pleasant and efficient. So helpful.
H&L swiftly produced an attractive brochure and Rightmove on-line showing.
Within the first week we had multiple viewings, and within another week had gone to full and final offers. H&L advised us throughout and kept us well informed as the offers came in.
We accepted an offer and have moved ahead to complete and exchange within 6 weeks.
David Capps could not have been more helpful and informative.... Read more
Seller
11th Feb 2021 (3 years ago)
J Webster
We recently purchased a property using Hackney and Leigh. In difficult times they were very responsive, professional and went the extra mile to help the purchase to go through smoothly.... Read more
Buyer
11th Dec 2020 (4 years ago)
B Sendlhofer
Fantastic, efficient and successful service, delivered without loosing the personal touch.
Competent support at all stages of the selling process.
Thank You,
Britta... Read more
Seller
22nd Sep 2020 (4 years ago)
T Roberts
Great service from the hackney and leigh team from the valuation to the sale I would not hesitate to recommend them for property sales in cumbria... Read more
Seller
5th Jun 2020 (4 years ago)
L Lakin
great team really helpful and knowledgeable... Read more
13th Jan 2020 (5 years ago)
S Breton
The sales staff at H&L did a sterling job marketing the property, going the extra mile that was required to sell a flat within a n historical grade II listed building. I would recommend them to anyone looking to sell an unusual or quirky property, which Cumbria has many of! Simon.... Read more
Seller
23rd Nov 2019 (5 years ago)
K Jones
A big thanks to Hackney & Leigh for successfully marketing and selling our flat in Ambleside. Their local knowledge, advice, persistence and professionalism was essential in making this sale go through, especially during uncertain economic and political times. Thank you.... Read more
Seller
22nd Nov 2019 (5 years ago)
C Langley
Excellent Estate Agents. Proactive and professional. I would use them again.... Read more
2nd Sep 2019 (5 years ago)
P Willgoose
Cannot praise Hackney and Leigh highly enough , highly professional , kept us informed ( and calm ) during our sale . Thankyou , Pauline and Mike Willgoose... Read more
Seller
1st Aug 2019 (5 years ago)
M Wallen
Hackney & Leigh gave us excellent service when we were recently purchasing a new home in Ambleside. All went to plan without any hassle which is what you want when buying a property.... Read more
Buyer
10th Jul 2019 (5 years ago)
J Williams
Lovely staff did an excellent job with my purchase of a local business. It was my first time using the services of an estate agents and they did a phenomenal job at guiding me through the process.Can definitely recommend!... Read more
8th Jun 2018 (6 years ago)
S Raper
The service provided were first class and I highly recommend Hackney and Leigh.... Read more
31st May 2017 (7 years ago)
B Melinda
We are really satisfied with the Hackney and Leigh's service. Tonia and Natalie are very kind and helpful in every situation what we had to face. We are entirely happy with our rent.... Read more
Tenant
20th May 2017 (7 years ago)
T Davenport
Absolutely brilliant service. All problems solved instantly and the job was done simply and efficiently. Natalie checked what we wanted and found the perfect property for us . could not recommend further... Read more
18th May 2017 (7 years ago)