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  1. Home
  2. Heartwood Homes, St Albans - St Albans
Heartwood Homes, St Albans - St Albans Logo

Heartwood Homes, St Albans - St Albans

Opens tomorrow at 9:00am
Heartwood Homes Estate Agents, 1U Long Spring, Porters Wood, St Albans, AL3 6EN
If you are reading this, the chances are that you are thinking of moving or have a property to sell. We are a local independent family run agency, we know and love St Albans from dog walking, to schooling, to shopping. St Albans offers so many different styles of housing, with some areas working better for schooling, some for commuting and others for socialising! I have worked in St Albans for over 20 years for corporate agents. Now, I am looking forward to cutting the red tape and providing a service with my own values and my own approach. The corporate world has taught me so much, with some of the best training available, but it is too restrictive and not the friendly local service that I believe people want. As many do, I went and tried something new for six months, I was selling technology into estate agents; what I learnt was that I loved agency and missed the gratification that you get from helping people on their journeys. Every time a friend asked me for property advice my eyes lit up, it’s a passion I guess! It was a great experience, part of a journey. It allowed me to step away, speak with agents across the country, hear their practices and personal journeys. It armed me with so much information. Prop Tech as it is called offers so much to the industry and is changing the way things are done. Let’s be honest, its one industry that really hasn’t changed much over the years! My aim is to be the agent that you will return to; in our phones we save numbers for our accountants, physios, tradesman that we engage with time after time, why don’t people have that trust in their estate agents? I am ably supported by Natalie, always a friendly ear to clients and offering a different perspective to St Albans. Natalie brings to the table years’ of marketing experience, as well as an understanding of estate agency through a love of property and years of being married to me! We share the same passion and values for business and together offer a personal and unique service. We surround ourselves with a professional team of experts from property photographers to trusted financial advisors and solicitors; it is important to us that we work with individuals that hold the same values as us. Jon Stubbs

Opening hours

  • Monday 9:00am - 6:00pm
  • Tuesday 9:00am - 6:00pm
  • Wednesday 9:00am - 6:00pm
  • Thursday 9:00am - 6:00pm
  • Friday 9:00am - 6:00pm
  • Saturday 9:00am - 4:00pm
  • Sunday Closed

View all details

Accreditations

  • tpos

Heartwood Homes, St Albans - St Albans Reviews (180)

Have you used this agent?
  1. 99% 5/5 Stars
    99%
  2. 1% 4/5 Stars
    1%
  3. 0% 3/5 Stars
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  4. 0% 2/5 Stars
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  5. 1% 1/5 Stars
    1%
All (180)
Seller (99)
Buyer (51)
Landlord (1)
Tenant (0)
General (29)

Anonymous Homeseller

5/5 Stars
From our initial meeting with Jon I knew Heartwood Homes were the agents for us. It’s been a long road for one reason or another but the whole team have been incredible and really gone above and beyond. I can’t thank you all enough! And the lovely completion gifts were such a thoughtful final touch! Thank you again for everything.... Read more
Seller
14th Dec 2024 (5 weeks ago)

Anonymous Homeseller

5/5 Stars
I initially spoke to Jon back in 2020 and had a really positive feeling about him however we ended up listing with a different agent as they had previously sold our property and we were interested in one they were selling. Worst mistake I could've made and I should've gone with my gut, ultimately we decided not to sell at that time but I knew that when we did Jon was the first person I would be calling. Jon was so helpful with the valuation of our property as well as providing vital insight into properties we were looking at in the area. Once the property was on the market Luci, Harry and Will were amazing with the viewings and all the aftercare that followed once we had a buyer. Luci in particular was so proactive when it came to chasing solicitors and making sure we moved towards a completion date. She also had to put up with a lot of my woe is me "This is never going to go through it is all going to go wrong" which I am very appreciative of (Sorry!). I genuinely don't think I've had an experience with an agent that comes anywhere near this (as both a buyer and a seller). They genuinely care about you and your family beyond just making sure the house sells, we cannot thank you enough for the support and hard work.... Read more
Seller
9th Dec 2024 (5 weeks ago)

Anonymous Homeseller

5/5 Stars
We recently sold our house with Heartwood Homes, and we couldn't be happier with the service we received. After a frustrating experience with a big corporate estate agent Jon, Luci and the team were a breath of fresh air. From start to finish, the whole team was absolutely fantastic. They are genuinely lovely people who clearly care about their clients and go above and beyond to ensure your move is a success for you. Their communication was spot on – timely, clear, and always delivered with a personal touch. They really made what is a stressful process much easier, showing genuine care for our experience throughout. We felt supported every step of the way and Luci especially helped us through some difficult negotiations. We would wholeheartedly recommend the team to anyone looking to sell their home.... Read more
Seller
7th Dec 2024 (6 weeks ago)

Anonymous Home Buyer

5/5 Stars
Purchasing through Heartwood Homes was an enjoyable experience! I found the whole team pleasant to deal with and always keen to help. A refreshingly friendly approach. Also, the gifts on completion were a lovely surprise and demonstrate their personal touch. Thanks for helping to make our purchase happen.... Read more
Buyer
4th Dec 2024 (6 weeks ago)

Anonymous Homeseller

5/5 Stars
The team at Heartwood are knowledgeable and friendly and make you feel part of them. They value your input and work hard to get you the best sale. I would recommend them to anyone if you are buying or selling.... Read more
Seller
25th Nov 2024 (7 weeks ago)

Anonymous Homeseller

5/5 Stars
They provide a very professional and personal service, communicating with you from start to finish even through the difficult times.... Read more
Seller
21st Nov 2024 (8 weeks ago)

Anonymous Homeseller

5/5 Stars
We couldn’t be happier to recommend Heartwood Homes. If you are looking for a genuine, friendly, professional estate agent with exceptional market knowledge then these are your people. They kept us in the loop throughout our journey with their efficient and effective work process, making it as smooth as possible, nothing was too much. Harry, we thank you for all your support throughout this journey. We now have our forever home, thanks to your hard work and negotiation skills. We feel like the Heartwood Family are now Family friends.... Read more
Seller
16th Nov 2024 (9 weeks ago)

Anonymous Homeseller

5/5 Stars
My experience on selling my family home has been exceptionally good with Heartwood Homes. The whole team have been good with communication on the process calling or emails. All I can say is a big congratulations on the time and effort that they have put in. Thank you heartwood homes.... Read more
Seller
5th Nov 2024 (10 weeks ago)

Anonymous Home Buyer

5/5 Stars
The whole team at Heartwood Homes has been extremely helpful and professional through out the entire process of purchasing our first home. They have provided outstanding customer service and care.... Read more
Buyer
29th Oct 2024 (11 weeks ago)

Anonymous Home Buyer

5/5 Stars
Really great experience with Jon & the team. The level of communication, responsiveness & customer care has been outstanding.... Read more
Buyer
2nd Oct 2024 (15 weeks ago)

M Patil

5/5 Stars
Really great experience with Jon & the team. The level of communication & customer care has been outstanding.... Read more
2nd Oct 2024 (15 weeks ago)

G Cameron

5/5 Stars
Just wanted to share the fabulous experience of working with Heartswood Homes. Their effective and timely communication, knowledge of the market and customer focus differentiates them from anyone in the market. A fresh approach which I can't praise more highly. Thank you to Jon and the excellent team, Luci, Harry and Will. Here's to your continuted and deserved success... Read more
29th Sep 2024 (15 weeks ago)

L González-Arenal

5/5 Stars
It has been a very tough process but Heartwood Homes Estate Agent has done a very good and professional job. I will deeply recommend them to anyone.... Read more
25th Sep 2024 (16 weeks ago)

Anonymous Home Buyer

5/5 Stars
Really friendly, professional people, who made the experience easy. I would recommend them to anyone in the St Albans area.... Read more
Buyer
11th Sep 2024 (18 weeks ago)

N Joseph

5/5 Stars
Absolutely fantastic from start to finish! Prompt and friendly responses throughout the journey and extremely happy I chose them. Thank you ????... Read more
4th Sep 2024 (19 weeks ago)

Anonymous Homeseller

5/5 Stars
Absolutely fantastic from start to finish! Prompt and friendly responses throughout the journey and extremely happy I chose them. Thank you ????... Read more
Seller
4th Sep 2024 (19 weeks ago)

A Cruickshank

5/5 Stars
A year ago, practically to the day! Jon came and valued our house. By the time he left , we knew that despite what the other estate agents valued us at, we wanted Heartwood homes to sell our property. The team were always on hand to answer any questions we had on our sale and always kept us well informed; nothing was too much trouble and they always went above and beyond to meet our needs, with Jon even offering to assist us in finding a property in Scotland if we so wished. Today, we completed a sale on a brand new property in Aberdeen, Scotland and look forward to starting the next chapter. Thank you all so much for your input you truly made the whole process seamless! They really are one big family who treat you as one of their own! Thank you!... Read more
Seller
29th Aug 2024 (20 weeks ago)

Anonymous Home Buyer

5/5 Stars
Harry and Jon are exceptionally professional. In a complex sale (many parties in the chain) they went over an above helping all parties to move things along so that we could make the exchange and completion as smooth as possible. Highly recommend!... Read more
Buyer
15th Aug 2024 (22 weeks ago)

J Routledge

5/5 Stars
Harry and Jon are exceptionally professional. In a complex sale (many parties in the chain) they went over an above helping all parties to move things along so that we could make the exchange and completion as smooth as possible. Highly recommend!... Read more
Seller
15th Aug 2024 (22 weeks ago)

Anonymous Home Buyer

5/5 Stars
Jon, Harry and Will were THE Dream Team to work with. Amazing professionals. As first time buyers with a chain, they have made everything extremely EFFORTLESS. For me personally, honesty and integrity are extremely crucial values when working with someone. Pleased to say that as a new homeowner who worked with them, Jon, Will and Harry had exactly those values and MORE. They are genuinely one of the kindest, most supportive human beings I've dealt with. They have held our hand through the process and handled EVERYTHING for us, from A-Z. Let me tell you 1 thing. You will be amazed how professional and good willed this team is. Choose them and your next property deal will be a breeze.... Read more
Buyer
27th Jul 2024 (25 weeks ago)

C Miskinis

5/5 Stars
Jon, Harry and Will were THE Dream Team to work with. Amazing professionals. As first time buyers with a chain, they have made everything extremely EFFORTLESS. For me personally, honesty and integrity are extremely crucial values when working with someone. Pleased to say that as a new homeowner who worked with them, Jon, Will and Harry had exactly those values and MORE. They are genuinely one of the kindest, most supportive human beings I've dealt with. They have held our hand through the process and handled EVERYTHING for us, from A-Z. Let me tell you 1 thing. You will be amazed how professional and good willed this team is. Choose them and your next property deal will be a breeze.... Read more
Buyer
27th Jul 2024 (25 weeks ago)

Anonymous Home Buyer

5/5 Stars
Luci in particular was outstanding. She was incredibly responsive, caring and hard-working. She truly went the extra mile to get us over the line with our first house purchase. There aren’t enough stars for how great Jon and his team really are!... Read more
Buyer
23rd Jul 2024 (25 weeks ago)

R Pugh

5/5 Stars
After a number of very negative experiences with estate agents over the years, we found Heartwood Homes an absolute delight! Their approach is a real breath of fresh air. Luci in particular was outstanding. She was incredibly responsive, caring and hard-working. She truly went the extra mile to get us over the line with our first house purchase. There aren’t enough stars for how great Jon and his team really are!... Read more
Buyer
23rd Jul 2024 (25 weeks ago)

Anonymous Homeseller

5/5 Stars
Selling and Buying a property can be a stressful and challenging period but Heartwood homes made the process as calm and efficient as possible. Luci and John were amazing (as were the rest of the team) and held our hand throughout the process. We could not have asked for a better company to work with... Read more
Seller
19th Jul 2024 (5 mo. ago)

A Downey

5/5 Stars
Selling and Buying a property can be a stressful and challenging period but Heartwood homes made the process as calm and efficient as possible. Luci and John were amazing (as were the rest of the team) and held our hand throughout the process. We could not have asked for a better company to work with... Read more
Seller
19th Jul 2024 (5 mo. ago)

R Mu

5/5 Stars
A great estate agency I would recommend. Jon and his hardworking team provide professional advice and communication throughout the selling process. Special thanks to Harry and Luci for their patience and support during unexpected difficulties. Truly a standout in the community!... Read more
Seller
8th Jun 2024 (7 mo. ago)

E Bate

5/5 Stars
Jon and the team were professional and helpful throughout the process of selling our property. Nothing was to much trouble and they provided honest and informed responses to any questions we had. Highly recommend contacting Heartwood Homes if you are selling a property!... Read more
Seller
30th May 2024 (7 mo. ago)

Anonymous Homeseller

5/5 Stars
Heartwood Homes: Impressive Independent Estate Agent Heartwood Homes made selling our home effortless! Huge thanks to Jon, Luci, and Harry for their exceptional service and expertise. They were always available to answer my questions and provided valuable insights into the St Albans market. Even when things got tough (with our onward purchase), their support and dedication never wavered, making the entire process as smooth as possible. They always have a solution and some calming words.. ;-) If you're looking for a reliable, bespoke estate agent in St Albans, Heartwood Homes is the way to go!... Read more
Seller
29th May 2024 (7 mo. ago)

Anonymous Homeseller

5/5 Stars
It took a while but we got there in the end. Heartswood were great. Luci in particular who was friendly, knowledgeable, proactive, patient and very efficient. I would recommend them to anyone in need of an Estate Agent.... Read more
Seller
3rd May 2024 (8 mo. ago)

K Heatley

5/5 Stars
It took a while but we got there in the end. Heartswood were great. Luci in particular who was friendly, knowledgeable, proactive, patient and very efficient. I would recommend them to anyone in need of an Estate Agent.... Read more
3rd May 2024 (8 mo. ago)

M leavold

5/5 Stars
The team at Heartwood Homes were nothing but professional, helpful and really supportive! I purchased my first home with them and they were super helpful throughout the process, bending over backwards to help and inform me of any information I needed during my home purchase. Harry has specifically been a star and has been super patient and positive throughout. Not to mention the very kind bottle of bubbly and cupcakes on completion! Couldn’t recommend more!... Read more
Buyer
29th Apr 2024 (8 mo. ago)

J Sullivan-Pond

5/5 Stars
Heartwood Homes Estate Agents are second to none in providing excellent, professional and personal service throughout the entire selling and buying process. They sold my property and helped me to find a new home. They provided a quick response link to enable me to get advice and guidance when I needed it. I obviously had dealings with other agents and none made me feel that I was being personally supported in what can be a challenging experience. Outstanding team! Thank you all.... Read more
Seller
26th Apr 2024 (8 mo. ago)

Anonymous Homeseller

5/5 Stars
Your name could not be more true. You have such big hearts. I am overwhelmed with the care and attention to detail from Jon , Luci and Harry. The team are outstanding, from the moment we met them they all understood the emotional attachment to our beautiful family home. They then reassured us and found the perfect buyer . We can’t thank you all enough how much you made the difficult decision in selling our home into a seamless journey. You look after families as if they are your own. Thank you all so much. I cannot recommend you all enough. Thank you for making our dreams come true and helping our lovely mum move closer to her family , always putting her and her home at the heart of everything you did.... Read more
Seller
26th Apr 2024 (8 mo. ago)

Maia

5/5 Stars
Highly professional team, help with everything in a friendly and responsive manner. Would highly recommend them. I would like to shout out Harry & Emily for their fantastic help in getting my property purchase over the line.... Read more
Buyer
8th Apr 2024 (9 mo. ago)

Anonymous Home Buyer

5/5 Stars
Heartwood Homes were fantastic agents, completely supportive through the entire process. I would highly recommend them for their friendliness, professionalism and quick responses. Truly a great firm.... Read more
Buyer
8th Apr 2024 (9 mo. ago)

C K

5/5 Stars
Many thanks to Jon, Harry and Luci for being so helpful during a difficult transaction! And for my new home welcome package ????????... Read more
Buyer
1st Apr 2024 (9 mo. ago)

Anonymous Homeseller

5/5 Stars
Always there to help. Always returned phone calls and kept me up to date... Read more
Seller
1st Apr 2024 (9 mo. ago)

Anonymous Homeseller

5/5 Stars
From the moment we got in touch with Heartwood Homes it was clear this was a highly professional and efficient agent. Our sale and onward purchase which could have been fraught with difficulty, were both managed with the utmost attention and always in a positive, friendly way. Special thanks to Jon and Luci together with thanks to Emily and Harry.... Read more
Seller
11th Mar 2024 (10 mo. ago)

N JAMES

5/5 Stars
Super! Was a long haul (mainly down to market conditions + multiple leasehold-related queries) but got there in the end. Top service from Jon, Emily, Luci & Harry finding/verifying good buyers & keeping me in the loop throughout. I selected HH in the first place based largely on Google reviews so happy to add my own feedback in the same vein.... Read more
Seller
19th Feb 2024 (10 mo. ago)

A phipps

5/5 Stars
Have had an amazing experience with heartwood. Luci in particular was always at hand to deal with enquiries/questions etc and a rarity - a sense of humour. They made purchasing my new home as easy as it could be.... Read more
Buyer
7th Feb 2024 (11 mo. ago)

Anonymous Homeseller

5/5 Stars
We were with another agent beginning with ‘F’ who we felt were not performing. A friend mentioned Heartwood homes so we changed and have no regrets. Luci and Jon have been great and they actually managed to lift the price back up from what the first agent drove it down to. They also sold a rental property for us and it was a great result. Thanks to Heartwood, a personal approach to business with a the sellers best interest at heart.... Read more
Seller
31st Jan 2024 (11 mo. ago)

Anonymous Homeseller

5/5 Stars
Recommendation - An Unparalleled Experience with Heartwood Homes Estate Agent I have bought and sold a total of 12 properties in my time and therefore have worked with several estate agents in my 50 or so years. No other agent has delivered the experience and level of service provided by Jon and the rest of the team at Heartwood Homes throughout our latest sale that we just completed on Friday, I wouldn’t use any other agent in St Albans now. Truly proactive, they understood the complex chain involved in a sale from top to bottom and the dynamics of the personalities involved. They ALWAYS had our best interests at heart throughout, and this was evidenced on several occasions in both their approach and advice. Also, the guidance and insight they provided was key to myself and my partner making the best of decisions throughout this process. This review is totally unsolicited. However, I feel compelled to ensure as many people as possible see this message and use this company as I am sure your own experience with Heartwood will be on another level to ALL other agents, as it has been for us. Thanks to Jon, Luci, Emily hand Harry for everything! We will be back in contact when we come to our next sale and wish you well and every success in the meantime. Bless you guys! Rik & Holly... Read more
Seller
14th Jan 2024 (1 year ago)

Anonymous Homeseller

5/5 Stars
We were recommended to use Heartwood Homes to sell our house by a family member who said the company were fantastic when they used them a couple of years ago. Our recent experience was just the same. Jon, Luci, Emily and Harry were outstanding throughout the whole process, and kept in close contact, always responding quickly to things. Jon Stubbs in particular was so proactive, understanding and supportive to us right from the beginning. Jon is clearly incredibly experienced in the industry but in addition to this we felt that as a person he is also very special in the way he looked after us as his clients. So we can highly recommend the company.... Read more
Seller
4th Jan 2024 (1 year ago)

G Baughan

5/5 Stars
Jon and his team were amazing with our house sale and we're now in our dream house by the sea. You won't find a more honest or approachable estate agent.... Read more
Seller
13th Dec 2023 (1 year ago)

Anonymous Homeseller

5/5 Stars
Very happy to recommend Heartwood Homes. We met Luci on a house viewing and instantly warmed to Heartwood's professional, friendly and honest approach, free of the usual estate agent clichés. We invited them to give us a valuation on our home and decided to go with them for our house sale. Can't fault Jon and his team. The sale achieved what we had hoped. Helpful and friendly counsel even through the most stressful parts of the process.... Read more
Seller
30th Nov 2023 (1 year ago)

A gardiner

5/5 Stars
Heartwood Homes were recommended to me following the most appalling experience with a well known multi branched High Street agent in St Albans. Heartwood were totally supportive to make the transition run smoothly and offered an outstanding level of service from the very start. The big difference for me was that I truly felt we were all in it together; a far cry from my previous experience. Their marketing was thorough, efficient and honest. After launch, we had the first viewing within hours and seven more in the first 10 days, at which point we secured a buyer. The sale completed within 3 months. I urge you to meet Jon and the team as it is an opportunity and experience not to be missed!... Read more
Seller
16th Oct 2023 (1 year ago)

Anonymous Homeseller

5/5 Stars
Heartwood Homes were recommended to me following the most appalling experience with a well known multi branched High Street agent in St Albans. Heartwood were totally supportive to make the transition run smoothly and offered an outstanding level of service from the very start. The big difference for me was that I truly felt we were all in it together; a far cry from my previous experience. Their marketing was thorough, efficient and honest. After launch, we had the first viewing within hours and seven more in the first 10 days, at which point we secured a buyer. The sale completed within 3 months. I urge you to meet Jon and the team as it is an opportunity and experience not to be missed!... Read more
Seller
16th Oct 2023 (1 year ago)

Anonymous Homeseller

5/5 Stars
We have had a very positive experience selling through Heartwood Homes. Jon and his team go above beyond to help making the process much less stressful!... Read more
Seller
14th Oct 2023 (1 year ago)

S Douglas

5/5 Stars
Highly professional house sale I had a fantastic experience with Jon and his team at Heartwood Homes during the recent sale of my house which they managed to sell at the full asking price. Heartwood Homes truly went above and beyond in managing a long chain of buyers and sellers, making the process incredibly smooth and, on the whole, stress-free. One simple example of standout service was when I asked them to help me dispose of an old sofa; they took care of it seamlessly. They also assisted in storing some pictures for me, very much showing their dedication to their client’s needs. The garden was also in need of some attention, and Heartwood Homes again took it upon themselves to ensure it was in top shape, removing some unwanted items. Their professionalism throughout the entire process was remarkable, and I felt confident in their expertise. The fact that they utilised WhatsApp for communication was a game-changer. It allowed us to stay in the loop at all times, making the selling experience highly efficient. Heartwood Homes is a top-notch traditional, and yet modern, estate agency, and I would highly recommend them to anyone looking to buy or sell a property. They truly go the extra mile for their clients and understand the meaning and value of good old-fashioned service. Many thanks to you all.... Read more
Seller
13th Oct 2023 (1 year ago)

Anonymous Homeseller

5/5 Stars
What a brilliant estate agents! We initially didn’t choose Heartwood Homes and decided to go with one of the old face agents of ST Albans. Almost immediately this felt like the wrong move, with little feedback and engagement leading to a disconnect. After moving over to Heartwood homes they delivered brilliantly, selling our house for full asking price within two weeks. What sets them apart is their knowledge of St Albans communities, their work ethic, their honesty and above all their communication, not to mention delivery of course. Jon and the whole team, thank you so much for helping us. I highly recommend anybody to seriously consider speaking to Heartwood Homes before considering selling your property in ST Albans. Cheers guys ????... Read more
Seller
14th Sep 2023 (1 year ago)

B Munro

5/5 Stars
What a brilliant estate agents! We initially didn’t choose Heartwood Homes and decided to go with one of the old face agents of ST Albans. Almost immediately this felt like the wrong move, with little feedback and engagement leading to a disconnect. After moving over to Heartwood homes they delivered brilliantly, selling our house for full asking price within two weeks. What sets them apart is their knowledge of St Albans communities, their work ethic, their honesty and above all their communication, not to mention delivery of course. Jon and the whole team, thank you so much for helping us. I highly recommend anybody to seriously consider speaking to Heartwood Homes before considering selling your property in ST Albans. Cheers guys ????... Read more
Seller
14th Sep 2023 (1 year ago)

Anonymous Homeseller

5/5 Stars
Jon and Luci were absolutely outstanding in every respect. We really felt that they went the extra mile for us and completely restored our faith in the profession of estate agents. They really do deliver on everything that they promise.... Read more
Seller
17th Aug 2023 (1 year ago)

Anonymous Homeseller

4/5 Stars
The Heartwood Homes team is a true exemplar of how a house should be marketed and sold and equally importantly, how their owners are treated!! In my humble view they fully deserve a 11/10. Perfection.... Read more
Seller
10th Aug 2023 (1 year ago)

H Cupcake

5/5 Stars
I can highly recommend Heartwood homes if you're looking to sell or let your property. They are a pleasure to work with and make everything very simple. We quickly let our property and they gave great advice. Thanks Jon & Luci... Read more
Landlord
9th Aug 2023 (1 year ago)

P Frizoni

5/5 Stars
We had a great experience buying a house with Heartwood. Jon and his team were very friendly, proactive and professional throughout the process. They provided great advice and kept all parties well informed. Being a smaller independent estate agent there were many nice personal touches, which made the daunting house buying process a much more pleasant experience!... Read more
Buyer
2nd Aug 2023 (1 year ago)

J Hage

5/5 Stars
I recently sold my house in St.Albans with Heartwood Homes. From the very first meeting with Luci I was impressed, she was lovely, so friendly and reassuring, none of the pushy corporate chat used by some other Agents I had met. She went the 'extra mile' throughout, even helping me to get rid of unwanted items that I didn't want to move with! Jon & the rest of the team were great too, professional & very helpful if I had any queries along the way. They all made the whole sale process as stress free as possible, keeping in regular contact and informing me of any issues or changes right through to exchange & completion. Finally arriving on moving day with delicious Cup Cakes, Card & a bottle of Bubbly! So thoughtful & very much appreciated Thank you Heartwood, I would certainly recommend you.... Read more
Seller
24th Jul 2023 (1 year ago)

Anonymous Homeseller

5/5 Stars
I have no reservations at all in recommending Heartwood Homes and feel very lucky that they were recommended to me by another client. They are simply great people and consummate professionals who always went the extra mile to guide me through (what was at times) an incredibly stressful process. Heartwood Homes epitomises the modern proactive face of estate agency.... Read more
Seller
18th Jul 2023 (1 year ago)

C Shevket

5/5 Stars
If you are on the fence deciding which agent to go with, I recommend Heartwood Homes without reservation. They successfully achieved multiple offers on our challenging property in the current market, and were an absolute pleasure to work with throughout. Unlike our very poor experience with a free online estate agency, and another local agent with a pushier marketing strategy, Heartwood Homes truly made us feel valued and that they were dedicated to getting the sale at the best possible price. They delivered top-quality service, offering regular updates and guiding us without pressure. They took comprehensive photos, regularly optimised our listing and generated multiple viewings from highly vetted potential buyers. They never pressured us to lower the price for a quick sale, but guided us with local market insights. As novice sellers, they listened to our opinions but expertly guided us to make the right decisions. When it came to crunch time near exchange, they continually nudged along the less-responsive parties in the chain. They really went above and beyond, and we had total peace of mind that the team were dedicated to getting the transaction over the line. Without them, I am sure we would have either remained on the market or sold for much less than expected. Thank you, Heartwood Homes, for your exceptional support!... Read more
Seller
15th Jul 2023 (1 year ago)

Anonymous Homeseller

5/5 Stars
I highly recommend Heartwood Homes without any hesitation. They successfully generated multiple offers on our property, which was particularly challenging to sell in the current market. We felt completely secure in their capable hands throughout the entire process. Initially, we attempted to list our property with one of the free estate agencies, but the experience was subpar. That's when we turned to Heartwood Homes instead. Despite our property being small and not generating substantial commission for them, Heartwood Homes treated us with the utmost importance and made us feel valued. They demonstrated an exceptional level of service, going above and beyond to get our sale over the line. As our property was hard to sell, we did briefly list with another local agent at the same time, but after a few weeks, it was evident that Heartwood Homes provided a superior level of service. In case it helps you make the choice, here's how they stood out vs the other agent: The other agent pressured us to reduce the price, whereas Heartwood Homes provided us with regular market updates and guided us to make informed decisions without any pressure or rush. The other agent failed to capture the most distinctive features of the property in their photographs, while Heartwood Homes took comprehensive photos and optimised our listing by updating the images according to the changing seasons. The other agent did not generate any viewings for our property, despite the known difficulties in selling it. They promised additional outbound marketing but failed to deliver, and were pushy & difficult to communicate with. In contrast, Heartwood Homes facilitated multiple viewings from highly qualified potential buyers. They never pushed us to lower the price or accept an offer below our desired amount for our next move. Throughout the process, they regularly provided us with options, potential courses of action, and discussed next steps in a supportive manner. As novice sellers, Heartwood Homes listened to our opinions but also utilised their expertise to guide us in making the right decisions for our listing. When the transaction was close to completion, they handled communication up and down the chain exceptionally well - expertly dealing with the less-responsive parties - to hold the chain together and get it over the line. I genuinely believe that without Heartwood Homes, our property would either still be on the market or have sold for significantly less than our expectations. Heartwood Homes, thank you for your exceptional service and dedication!... Read more
Seller
15th Jul 2023 (1 year ago)

J Hill

5/5 Stars
I cannot recommend Heartwood Homes highly enough. They were very supportive throughout the buying process and critical to a successful exchange & completion. Luci went above and beyond to keep everything on track. I wouldn't hesitate to use Jon & Luci again in the future.... Read more
Buyer
9th Jul 2023 (1 year ago)

Anonymous Homeseller

5/5 Stars
The whole team - Jon, Luci & Kayleigh - dealt with a challenging sale (due to the condition of the house) in a difficult market with exemplary professionalism. They were always quick to respond and dealt well with a series of issues. I would highly recommend them.... Read more
Seller
4th Jul 2023 (1 year ago)

E Bonich

5/5 Stars
I recently used Heartwood Homes to sell my flat, and I must say it was an outstanding experience from start to finish. I was initially referred to them by my sister, who had a successful sale with one of their agents, Luci. As a first-time seller, I relied on Heartwood Homes for guidance, and they exceeded my expectations in every way. Right from the beginning, Heartwood Homes demonstrated their expertise by providing a well-informed valuation that aligned perfectly with my expectations. Though it took some time, Heartwood Homes persevered and managed to secure a buyer at the full asking price, leaving me absolutely delighted. What truly stood out was the exceptional level of service and the pleasant nature of the Heartwood Homes team. They were personable, approachable, and a pleasure to deal with. Overall, I cannot recommend Heartwood Homes highly enough. If you are looking for a trustworthy and personable team to handle your property sale, Heartwood Homes is the perfect choice. I am immensely grateful to them for their help in selling my property and wouldn’t hesitate to use them again.... Read more
Seller
3rd Jul 2023 (1 year ago)

Anonymous Homeseller

5/5 Stars
I recently used Heartwood Homes to sell my flat, and I must say it was an outstanding experience from start to finish. I was initially referred to them by my sister, who had a successful sale with one of their agents, Luci. As a first-time seller, I relied on Heartwood Homes for guidance, and they exceeded my expectations in every way. Right from the beginning, Heartwood Homes demonstrated their expertise by providing a well-informed valuation that aligned perfectly with my expectations. Though it took some time, Heartwood Homes persevered and managed to secure a buyer at the full asking price, leaving me absolutely delighted. What truly stood out was the exceptional level of service and the pleasant nature of the Heartwood Homes team. They were personable, approachable, and a pleasure to deal with. Overall, I cannot recommend Heartwood Homes highly enough. If you are looking for a trustworthy and personable team to handle your property sale, Heartwood Homes is the perfect choice. I am immensely grateful to them for their help in selling my property and wouldn’t hesitate to use them again.... Read more
Seller
3rd Jul 2023 (1 year ago)

R Hunter

5/5 Stars
Made the whole process a breeze, they were great fun as well. Competitive pricing as well.... Read more
23rd Jun 2023 (1 year ago)

Anonymous Homeseller

5/5 Stars
The team aye Heartwood Homes were a pleasure to deal with. They were great at communicating and always did what they said they would do. A big big thank you to the awesome Luci who went above and beyond !... Read more
Seller
23rd Jun 2023 (1 year ago)

Anonymous Home Buyer

5/5 Stars
Had a great experience as first time buyers with Heartwood Homes. Luci Hendy was extremely helpful throughout, friendly, very professional and quick when responding to any questions that we had. Highly recommended.... Read more
Buyer
23rd Jun 2023 (1 year ago)

Anonymous Homeseller

5/5 Stars
Very and thoughtful with such a stressful time... Read more
Seller
17th Jun 2023 (1 year ago)

N R

5/5 Stars
Heartwood Homes are superb to work with from start to finish. We have sold 2 properties with them now and they make the whole process very stress free! They are professional, knowledgeable and super friendly to work with. If we ever have a 3rd opportunity to work with them again we definitely will! Thank you Jon, Luci and Kayleigh!... Read more
Seller
5th Jun 2023 (1 year ago)

Anonymous Homeseller

5/5 Stars
Fantastic service from start to finish, easy to contact, Jon and Luci were a pleasure to deal with and kept me up to date every step of the way, they got my house on the market in 3 days! If I ever sell again I would use them for sure, brilliant... Read more
Seller
19th May 2023 (1 year ago)

V Robinson

5/5 Stars
Fantastic service from start to finish, easy to contact, Jon and Luci were a pleasure to deal with and kept me up to date every step of the way, they got my house on the market in 3 days! If I ever sell again I would use them for sure, brilliant... Read more
Seller
19th May 2023 (1 year ago)

S Sandwell

5/5 Stars
We must give a great shout out for Jon and his team at Heartwood Homes. Our Sale could have been very complicated, and extremely stressful. Instead we received the knowledge, professional help and advice throughout the transaction. I recommend, and thank Heartwood Homes for the great service provided.... Read more
Seller
2nd Apr 2023 (1 year ago)

C whiteman

5/5 Stars
We had seen the boards for Heartwood Homes in the area & as soon as I called & spoke with Jon I was really impressed with his knowledge of the market & his professionalism. From meeting Jon & his valuation we then meet the rest of the team, Luci & Kayleigh. Luci handled most of the viewings, along with Jon & understood the buyers they thought most suitable for our property. No question was too much & responses always prompt. Luci handled negotiations efficiently & expertly. It has been nothing but a pleasure from the start to exchange to deal with the whole team at Heartwood. Would highly recommend to all... Read more
Seller
28th Mar 2023 (1 year ago)

Anonymous Homeseller

5/5 Stars
We had seen the boards for Heartwood Homes in the area & as soon as I called & spoke with Jon I was really impressed with his knowledge of the market & his professionalism. From meeting Jon & his valuation we then meet the rest of the team, Luci & Kayleigh. Luci handled most of the viewings, along with Jon & understood the buyers they thought most suitable for our property. No question was too much & responses always prompt. Luci handled negotiations efficiently & expertly. It has been nothing but a pleasure from the start to exchange to deal with the whole team at Heartwood. Would highly recommend to all... Read more
Seller
28th Mar 2023 (1 year ago)

T Robinson

5/5 Stars
Jon and the team were excellent from start to finish. brilliant at communicating, chasing lawyers and generally keeping the whole sale process on track. would 100% recommend them to others.... Read more
Seller
21st Mar 2023 (1 year ago)

Anonymous Homeseller

5/5 Stars
Absolutely fantastic. Very personal, friendly and helpful. Always happy to talk to answer my questions and solve any issues. I've used a number of estate agents in St Albans before, Heartwood Homes were the best by far. Highly recommend.... Read more
Seller
24th Feb 2023 (1 year ago)

J Seddon

5/5 Stars
Absolutely fantastic. Very personal, friendly and helpful. Always happy to talk to answer my questions and solve any issues. I've used a number of estate agents in St Albans before, Heartwood Homes were the best by far. Highly recommend. Thanks a lot Jon and Luci!... Read more
24th Feb 2023 (1 year ago)

Anonymous Home Buyer

5/5 Stars
We had a wonderful experience buying our first home through Heartwood. From the first viewing, Kayleigh was informed, helpful and proactive - the best service we received across a number of viewings with different agencies. During the negotiation phase, Jon was very open with us which made the experience much more pleasant. The team kept us updated throughout the process and were always quick to answer any questions we had with transparency and a smile; as first time buyers this was much appreciated. The fizz and cupcakes on completion were a nice touch too! I’d thoroughly recommend Heartwood to anyone looking in the St Albans area.... Read more
Buyer
14th Feb 2023 (1 year ago)

R Doherty

5/5 Stars
We had a wonderful experience buying our first home through Heartwood. From the first viewing, Kayleigh was informed, helpful and proactive - the best service we received across a number of viewings with different agencies. During the negotiation phase, Jon was very open with us which made the experience much more pleasant. The team kept us updated throughout the process and were always quick to answer any questions we had with transparency and a smile; as first time buyers this was much appreciated. The fizz and cupcakes on completion were a nice touch too! I’d thoroughly recommend Heartwood to anyone looking in the St Albans area.... Read more
Buyer
14th Feb 2023 (1 year ago)

Anonymous Home Buyer

5/5 Stars
Great buying experience. Utter professionals yet friendly and personable. Thank you Jon, Luci, Kayleigh and Natalie!! ?? SK... Read more
Buyer
13th Feb 2023 (1 year ago)

S Costa

5/5 Stars
Great agents. Friendly and down to earth. Thanks to all the team but huge thanks to Luci for the great service and communication at all stages of my purchase - from offer to completion!... Read more
Buyer
13th Feb 2023 (1 year ago)

Anonymous Homeseller

5/5 Stars
I have just completed on the sale of my home in St Albans thanks to Heartwood Homes. They introduced me to nice buyers and made sure the whole process went smoothly. Thank you so much Jon, Lucy and Kayleigh.... Read more
Seller
13th Feb 2023 (1 year ago)

S Richardson

5/5 Stars
We were shown around a potential property with Kayleigh. She was well informed, approachable and extremely helpful in our property search. I could not recommend her more. Heartwood Homes are lucky to have her!... Read more
12th Dec 2022 (2 years ago)

R Koll

5/5 Stars
A big THANK YOU for the entire Team at Heartwood Homes for bringing our flat sale in St Albans to successfully completion. You have been such an amazing champion and companion throughout the entire journey, ticking all the boxes: professional, personal, helpful when there were hiccups and very fast in responding.... Read more
Seller
17th Nov 2022 (2 years ago)

B Perham

5/5 Stars
We had such a fantastic experience with heartwood Homes.The selling of our flat was very straight forward. The viewings were all handled by the main staff, they don't use part time staff. So everyone has the full knowledge of what they're selling. Also the team would advise on who the best buyers are. We sold our flat for over and above what we expected. The buying of the flat we are moving on to has been a bumpy road but Jon and luci were always on the end of the phone to advise us which was a massive help. The service has been really personal. We set up a WhatsApp group and any worries or questions we had we would put in there. We honestly can't speak highly enough of heartwood homes. In the future they are the only estate agent we would use!!! Once again thank you so much!... Read more
Seller
16th Nov 2022 (2 years ago)

Anonymous Home Buyer

5/5 Stars
We had a great experience with Heartwood Homes. From start to finish our queries were dealt with in a professional, friendly and warm manner. Highly recommend!... Read more
Buyer
31st Oct 2022 (2 years ago)

R Wood

5/5 Stars
Luci and the team were so helpful during our house purchase. Above and beyond the professionalism we were treated like humans. This made us feel understood and took some of the stress out of the process.... Read more
Buyer
31st Oct 2022 (2 years ago)

H Turner

5/5 Stars
Heartwood Homes aren't the cheapest option for selling in London Colney but we chose them because we thought the good service would be worth the extra cost. We were right to do so. Jon and the team put a lot of time and effort in and were always available to advise us when needed. They aren't just interested in selling your home, they want to get the best price and option for you. highly recommended.... Read more
Seller
26th Oct 2022 (2 years ago)

Anonymous Homeseller

5/5 Stars
Jon and Luci were amazing, helping me through every step of the way for the sale of the property. I had many challenges during this process but they were there at every turn giving me good advice and instilling confidence. I have no hesitation in recommending this team - they care.... Read more
Seller
14th Oct 2022 (2 years ago)

Anonymous Homeseller

5/5 Stars
We had a wonderful experience with Jon, Luci and Kayleigh from start to finish. They were professional, efficient and incredibly friendly. We would (and do!) recommend them to everyone.... Read more
Seller
5th Sep 2022 (2 years ago)

D Seabrook

5/5 Stars
Our move was made so much easier by having the amazing John ,Luci and team at heartwood homes to guide and help us ,with our next journey in life . We have recommended them to everyone we know who is thinking about moving as these people have so much empathy and were with us a the way through to the end ,thanku all at Heartwood Hines... Read more
1st Sep 2022 (2 years ago)

Anonymous Homeseller

5/5 Stars
This is the second review I have ever written after the Google review but I feel Heartwood Homes deserve some credit. I was recommended Heartwood Homes by a friend and I would recommend them to anyone who wants to sell a property as they are extremely helpful, efficient, knowledgeable and great people to deal with on a personal and professional level. The lease on the property I was selling was a difficult one and Jon recommended a really good solicitor to sort it out. I found Jon and Lucy very trustworthy, honest, kind and approachable and would use Heartwood Homes again in the future. I can say selling the property was an experience made easy.... Read more
Seller
29th Aug 2022 (2 years ago)

Anonymous Homeseller

5/5 Stars
It was great selling my home with Heartwood Homes, selling property is stressful but Jon, Luci and team made it stress free. They are friendly, communicate the progress of the sale and are always there to answer a call or reply to an email. We had complications with the lease but Jon and the team handled it expertly keeping us updated at all times. I would definitely use them again.... Read more
Seller
29th Aug 2022 (2 years ago)

G Reynolds

5/5 Stars
It was great selling my home with Heartwood Homes, selling property is stressful but Jon, Luci and team made it stress free. They are friendly, communicate the progress of the sale and are always there to answer a call or reply to an email. We had complications with the lease but Jon and the team handled it expertly keeping us updated at all times. I would definitely use them again.... Read more
Seller
29th Aug 2022 (2 years ago)

P Crowder

5/5 Stars
From the start to the finish of our sale Jon, Kayleigh and Luci were professional, calm and empathetic. Jon and his team are straightforward and informative. They made the process much easier and you always felt as if you were in safe hands. Many thanks to you and I hope your business continues to grow.... Read more
Seller
25th Aug 2022 (2 years ago)

Anonymous Homeseller

5/5 Stars
We have not yet exchanged contracts, but everything is on track and Heartwood Homes have been superbly professional throughout the process.... Read more
Seller
19th Aug 2022 (2 years ago)

Anonymous Home Buyer

5/5 Stars
Jon and the team at Heartwood Homes are absolutely brilliant and we would highly recommend! As first time buyers we thought the process would be very complicated and stressful but due to the efforts of the team at Heartwood Homes we had a great experience with no stress or issues. We received regular updates on the status of our purchase and the sellers situation and the team at Heartwood Homes would also liase with our solicitor to ensure the process was moving along as planned. All of this meant that we were well informed the whole way through our process and this kept any delays or stress to a minimum. The team at Heartwood Homes were very professional and friendly at all times, we felt that the team personally cared about our situation from start to finish and we had support at every step of the way. Thank you so much for helping us purchase our first home and supporting us in such a kind, friendly and approachable way. We know that our great experience in purchasing our home was down to the hard work and dedication of your team.... Read more
Buyer
13th Aug 2022 (2 years ago)

M Majka

5/5 Stars
Jon and the team at Heartwood Homes are absolutely brilliant and we would highly recommend! As first time buyers we thought the process would be very complicated and stressful but due to the efforts of the team at Heartwood Homes we had a great experience with no stress or issues. We received regular updates on the status of our purchase and the sellers situation and the team at Heartwood Homes would also liase with our solicitor to ensure the process was moving along as planned. All of this meant that we were well informed the whole way through our process and this kept any delays or stress to a minimum. The team at Heartwood Homes were very professional and friendly at all times, we felt that the team personally cared about our situation from start to finish and we had support at every step of the way. Thank you so much for helping us purchase our first home and supporting us in such a kind, friendly and approachable way. We know that our great experience in purchasing our home was down to the hard work and dedication of your team.... Read more
Buyer
13th Aug 2022 (2 years ago)

R Down

5/5 Stars
Heartwood homes was fantastic!! Jon and the team were friendly, enthusiastic and just great at their jobs! Jon worked hard to sell our house and to get the sale through. He always returned my calls and did it all with a smile on his face. He made a stressful time much much easier. HIGHLY RECOMMENDED!!!... Read more
Seller
10th Aug 2022 (2 years ago)

M Brown

5/5 Stars
Lovely team, super professional and polite and kept us updated every step of the way.... Read more
8th Aug 2022 (2 years ago)

Anonymous Homeseller

5/5 Stars
Lovely team, super professional and polite and kept us updated every step of the way. ... Read more
Seller
6th Aug 2022 (2 years ago)

M C

5/5 Stars
I would like to thank all the team at Heartwood Homes for their friendly and personal approach when selling my home. This was my first time selling and I was unsure of the whole process, but I was in safe hands with Luci, who kept me up to date and never made me feel pressurised into making a quick decision. Thank you Luci, and Jon, and all at Heartwood Homes. I would highly recommend you to anyone selling or buying.... Read more
Seller
5th Aug 2022 (2 years ago)

C Rowland

5/5 Stars
I had the pleasure of dealing with Heartwood Homes whilst trying to find a home in St. Albans. Very professional, helpful, knowledgeable and friendly!... Read more
4th Aug 2022 (2 years ago)

H Ansell

5/5 Stars
Highly recommend - we had an excellent experience with Heartwood Homes - Jon and Luci were friendly, professional and responsive and everything got done very smoothly and quickly. Their business and the experience we had was far better than others in an industry that's not known for customer service, so thank you for going above and beyond!... Read more
24th Jul 2022 (2 years ago)

Anonymous Homeseller

5/5 Stars
Really efficient and friendly company. They have been very supportive throughout this process and always available to talk through any questions. They are extremely knowledgeable and have put us at ease. Communication has been excellent and I would thoroughly recommend. They also have lovely signage that looks great outside your home.... Read more
Seller
14th Jul 2022 (2 years ago)

J ranson

5/5 Stars
Jon at Heartwood homes has been a source of excellent advice on the property market in St Albans. He has been totally professional and helpful. I wouldn’t hesitate to recommend heartwood homes.... Read more
3rd Jul 2022 (2 years ago)

S Fairbrother

1/5 Stars
Jon Stubbs has to be one of the most arrogant and untrustworthy estate agents I have ever come across! Rude, bad mouthing other agents to try and win business. This certainly put me off ever using Heartwood Homes for anything BEWARE….... Read more
29th Jun 2022 (2 years ago)

J Webb

5/5 Stars
Jon Stubbs … brilliant estate agent... Read more
20th Jun 2022 (2 years ago)

Anonymous Homeseller

5/5 Stars
Jon & Luci provided an excellent professional service both in efficiency and friendliness. They communicate regularly and kept us well informed on progress throughout the sale. Our buyers were found and vetted to ensure an excellent fit and Jon & Luci took the time and care to track the progress of our sales to completion. I would not have any reservations in using them again or recommending them to friends. Frankly they offer a service level that is a breath of fresh air in the property industry.... Read more
Seller
20th May 2022 (2 years ago)

P Holland

5/5 Stars
Jon & Luci provided an excellent professional service both in efficiency and friendliness. They communicate regularly and kept us well informed on progress throughout the sale. Our buyers were found and vetted to ensure an excellent fit and Jon & Luci took the time and care to track the progress of our sales to completion. I would not have any reservations in using them again or recommending them to friends. Frankly they offer a service level that is a breath of fresh air in the property industry.... Read more
Seller
20th May 2022 (2 years ago)

Anonymous Home Buyer

5/5 Stars
We would like to thank Jon & Luci for the professional and friendly management of our purchase. We found both of them very approachable and helpful throughout the process. We would have no hesitation in recommending Heartwood Homes.... Read more
Buyer
19th Apr 2022 (2 years ago)

Anonymous Home Buyer

5/5 Stars
I have had a very positive experience with my recent house purchase. From the outset Jon & Luci were extremely communicative, I found them to be extremely efficient and knowledgeable. I had problems with the sake of my own home & I believe it was down to their expertise & determination that I was able to secure this house purchase. I can highly recommend Heartwood Homes and will definitely use their services again. They are enthusiastic in their approach to client care. Many thanks!... Read more
Buyer
1st Apr 2022 (2 years ago)

Anonymous Homeseller

5/5 Stars
Really friendly personalised service! Always willing to chat and sort out any problem. Highly recommended! ... Read more
Seller
30th Mar 2022 (2 years ago)

Anonymous Home Buyer

5/5 Stars
Jon and Luci were exceptionally helpful, friendly and professional throughout the process of purchasing our new home. They were easy to get hold of and provided us with updates as well as responding to any questions we had along the way. We felt in very safe hands! We would highly recommend them and happily use them again! Thanks again for all your help.... Read more
Buyer
16th Mar 2022 (2 years ago)

S T

5/5 Stars
Jon and Luci were exceptionally helpful, friendly and professional throughout the process of purchasing our new home. They were easy to get hold of and provided us with updates as well as responding to any questions we had along the way. We felt in very safe hands! We would highly recommend them and happily use them again! Thanks again for all your help.... Read more
Buyer
16th Mar 2022 (2 years ago)

V Martin

5/5 Stars
Above Average... Read more
28th Feb 2022 (2 years ago)

Anonymous Home Buyer

5/5 Stars
Jon was fantastic to deal with, he was honest, prompt, helpful and a thoroughly nice guy! Thanks so much for your help... Read more
Buyer
23rd Feb 2022 (2 years ago)

T Rugby

5/5 Stars
Jon was fantastic to deal with, he was honest, prompt, helpful and a thoroughly nice guy! Thanks so much for your help... Read more
23rd Feb 2022 (2 years ago)

C Gomez

5/5 Stars
Jon and the team at Heartwood Homes were just brilliant from start to finish. We have found the family home of our dreams and it’s thanks to Jon that we came out of the stressful process of buying just as enthusiastically as we went in. Thanks guys.... Read more
Buyer
23rd Feb 2022 (2 years ago)

Anonymous Homeseller

5/5 Stars
We were very impressed how Jon and Luci kept interest in our property even after we had taken it off the market. They recognised an opportunity with a buyer and contacted me to see if i was open to an offer. It was excellent customer service and the end result was a sale. Great communicating through out and excellent negotiation to over come some minor queries. Totally recommend.... Read more
Seller
29th Jan 2022 (2 years ago)

D Grant

5/5 Stars
From the moment we instructed Jon from Heartwood Homes we were in really safe hands. A buyer was found very quickly. Thankfully it was a buyer well vetted by Jon and his team and well suited to the property. Luci was exceptional at keeping us updated on sales progression progress. The 2 most important aspects of selling in our view is to find a good well vetted buyer that is suited to your property and to have a really good sales progression set up and the guys at HH have got that absolutely on point ???????? Thank you guys ????... Read more
Seller
25th Jan 2022 (2 years ago)

Anonymous Homeseller

5/5 Stars
From the moment we instructed Jon from Heartwood Homes we were in really safe hands. A buyer was found very quickly. Thankfully it was a buyer well vetted by Jon and his team and well suited to the property. Luci was exceptional at keeping us updated on sales progression progress. The 2 most important aspects of selling in our view is to find a good well vetted buyer that is suited to your property and to have a really good sales progression set up and the guys at HH have got that absolutely on point ???????? Thank you guys ????... Read more
Seller
24th Jan 2022 (2 years ago)

D Winnan

5/5 Stars
Jon and Luci were wonderful to deal with right from the very beginning when we purchased our property. When issues occur, as they invariably do in this process, they handled things with good humour, instantly and with a huge amount of industry and local know how. Easily handling each twist and turn with a smile. Nothing was too much trouble and we always felt like ‘the client’ although technically, the vendor was. Will recommend them wholeheartedly and will certainly let use them again, if they’ll have us, Thanks both!... Read more
Buyer
15th Dec 2021 (3 years ago)

S Peacock

5/5 Stars
Very professional and friendly Jon and Luci made the selling process as stress free as possible. I had to sell a family home due to bereavement and Heartwood Homes made this easier for me sorting all the issues that cropped up with out any drama. I would highly recommend them to anyone.... Read more
Seller
11th Dec 2021 (3 years ago)

Anonymous Homeseller

5/5 Stars
I am so glad that I chose Heartwood Homes to carry out the sale of my family home. This home was sold due to bereavement which was a trying time, Jon and Luci are so good at what they do it made a tough time for me a lot easier. They are so understanding, professional and genuiun holding my hand through the whole process, solving problems along the way without any stress. I would recommend them to anyone without any doubt.... Read more
Seller
10th Dec 2021 (3 years ago)

Anonymous Homeseller

5/5 Stars
I would recommend Heartwood Homes to anyone wanting to sell their property. Throughout the process, they were friendly, attentive and easy to get hold of. Any questions we had, they were more than happy to answer, and were able to provide helpful advice.... Read more
Seller
8th Dec 2021 (3 years ago)

J Carver

5/5 Stars
I would recommend Heartwood Homes to anyone wanting to sell their property. Throughout the process, they were friendly, attentive and easy to get hold of. Any questions we had, they were more than happy to answer, and were able to provide helpful advice.... Read more
Seller
8th Dec 2021 (3 years ago)

Anonymous Home Buyer

5/5 Stars
Myself and my partner purchased our first home through Heartwood homes back in September. Both Jon and Luci were extremely helpful throughout the process - they were easy to get hold of and were more than happy to help with any questions we had. On completing our purchase they even gifted us with a welcome pack and cupcakes which was a really nice touch. I would definitely be more than happy to use their services again on the purchase of a future property!... Read more
Buyer
8th Nov 2021 (3 years ago)

S Reade

5/5 Stars
Myself and my partner purchased our first home through Heartwood homes back in September. Both Jon and Luci were extremely helpful throughout the process - they were easy to get hold of and were more than happy to help with any questions we had. On completing our purchase they even gifted us with a welcome pack and cupcakes which was a really nice touch. I would definitely be more than happy to use their services again on the purchase of a future property!... Read more
Buyer
8th Nov 2021 (3 years ago)

Anonymous Home Buyer

5/5 Stars
I found this agency while searching to buy a property. From the start, Jon was very attentive, approachable and prompt. Being new buyer in England, Jon guided me at every stage. The best thing about this agency, Jon was always available whether it’s weekends or late evenings. It took pressure of me with my busy schedule. In fact, I found his services more reliable and professional than the lawyers services. Keep all the hard work Jon. Looking forward to work with you again for next property. Thank you .... Read more
Buyer
24th Oct 2021 (3 years ago)

S tri

5/5 Stars
I found this agency while searching to buy a property. From the start, Jon was very attentive, approachable and prompt. Being new buyer in England, Jon guided me at every stage. The best thing about this agency, Jon was always available whether it’s weekends or late evenings. It took pressure of me with my busy schedule. In fact, I found his services more reliable and professional than the lawyers services. Keep all the hard work Jon. Looking forward to work with you again for next property. Thank you .... Read more
Buyer
24th Oct 2021 (3 years ago)

A Hawken

5/5 Stars
Cannot recommend these guys enough... repeatedly went above and beyond what we could have asked or expected of them. Kind, thorough, professional and very responsive.... Read more
14th Oct 2021 (3 years ago)

Anonymous Homeseller

5/5 Stars
Cannot recommend these guys enough... repeatedly went above and beyond what we could have asked or expected of them. Kind, thorough, professional and very responsive.... Read more
Seller
14th Oct 2021 (3 years ago)

K Jackson

5/5 Stars
We had a brilliant experience buying our first home through Heartwood Homes this year. Jon was fantastic from our initial enquiry through to completion... super helpful, communicative and supportive during the whole process - a lot of which was unknown to us at the time. Huge thank you for the excellent customer care throughout. We'd highly recommend Heartwood Homes to anyone in the future!... Read more
Buyer
4th Oct 2021 (3 years ago)

Anonymous Home Buyer

5/5 Stars
Awesome! It was our first property purchase and Jon and the team made me feel at home with Hertwood Homes from the outset. Great communication throughout the process which was a long and arduous one thanks to the sellers solicitor but nevertheless, the team were always happy to help, explain, push where they could and get the deed done in a friendly manner... Read more
Buyer
2nd Oct 2021 (3 years ago)

Anonymous Homeseller

5/5 Stars
Cannot rate them highly enough! Would recommend to anyone. So knowledgeable, always kept in touch and felt they were with me every step of the way. Extremely respectful and fantastic on every level!... Read more
Seller
30th Sep 2021 (3 years ago)

Anonymous Homeseller

5/5 Stars
We first met Jon after 6 months of (unsuccessfully) marketing our property with a large high street chain estate agency. We realised that more care was required to select a new estate agent with the expertise in shared ownership and leasehold matters necessary to find the right potential buyers for our property. We spoke to several agents before making the decision to sign up with Heartwood Homes. From our first conversation, what really differentiated Jon from the other agents we spoke to was his knowledge of the local market and generosity with his time on that initial meeting which meant that we felt confident moving forward with Heartwood Homes. Professional photographs were taken and within a week of the property being back on the market we achieved multiple viewings and an offer which resulted completion. I’m sure the difference here was made by Heartwood Homes matching the right buyers for our property. Jon was on hand throughout to offer guidance and reassurance throughout this complex property transaction. We have no hesitation in recommending Jon and Heartwood Homes.... Read more
Seller
20th Sep 2021 (3 years ago)

T Barn

5/5 Stars
We first met Jon after 6 months of (unsuccessfully) marketing our property with a large high street chain estate agency. We realised that more care was required to select a new estate agent with the expertise in shared ownership and leasehold matters necessary to find the right potential buyers for our property. We spoke to several agents before making the decision to sign up with Heartwood Homes. From our first conversation, what really differentiated Jon from the other agents we spoke to was his knowledge of the local market and generosity with his time on that initial meeting which meant that we felt confident moving forward with Heartwood Homes. Professional photographs were taken and within a week of the property being back on the market we achieved multiple viewings and an offer which resulted completion. I’m sure the difference here was made by Heartwood Homes matching the right buyers for our property. Jon was on hand throughout to offer guidance and reassurance throughout this complex property transaction. We have no hesitation in recommending Jon and Heartwood Homes. J&N... Read more
Seller
20th Sep 2021 (3 years ago)

A Cox

5/5 Stars
We chose heartwood homes to sell our house as they were recommended locally. Jon came to view the house and spent time getting to know us and provided brilliant advice about how to present the house . Luci lead all our viewings with a friendly manor. We bought a house through them too, and they helped keep the chain together with regular updates, chasing solicitors and keeping in contact. Arrived on completion day with lovely cakes and a welcomes bottle of champagne. Would certainly recommend... Read more
Seller
25th Aug 2021 (3 years ago)

Anonymous Homeseller

5/5 Stars
I would like to highly recommend Heartwood Homes and Jon was just fantastic with such excellent knowledge, understanding, prompt with any of my many questions and just great from the beginning... Read more
Seller
11th Aug 2021 (3 years ago)

G Coates

5/5 Stars
We had a great experience selling our house through Heartwood Homes. Luci and Jon were extremely responsive and knowledgeable, and proactively kept us up to date at every stage in the process. They went above and beyond what we expected to help us secure and retain our sale and have been incredibly helpful in our onward property search. Luci and Jon are both very approachable and certainly made a stressful sale a lot smoother, whilst doing a very personal service unlike the experience we have had with other estate agents. We would not hesitate to recommend them. Thanks Luci and Jon for all your hard work!... Read more
Seller
30th Jul 2021 (3 years ago)

Anonymous Homeseller

5/5 Stars
We had a great experience selling our house through Heartwood Homes. Luci and Jon were extremely responsive and knowledgeable, and proactively kept us up to date at every stage in the process. They went above and beyond what we expected to help us secure and retain our sale and have been incredibly helpful in our onward property search. Luci and Jon are both very approachable and certainly made a stressful sale a lot smoother, fo doing a very personal service unlike the experience we have had with other estate agents. We would not hesitate to recommend them.... Read more
Seller
26th Jul 2021 (3 years ago)

Anonymous Homeseller

5/5 Stars
Jon and Luci were both excellent and have provided excellent support through a difficult sale... Read more
Seller
17th Jul 2021 (3 years ago)

R Berry

5/5 Stars
Jon and Luci were both excellent and have provided excellent support through a difficult sale... Read more
Seller
17th Jul 2021 (3 years ago)

J Tyers

5/5 Stars
POSITIVE RECOMMENDATION I would highly recommend Jon at Heartwood Homes. He is such a professional with that extra personal touch. Jon was always there for me, every step of the way, with excellent knowledge, advice, support and understanding. Thank Jon for everything.... Read more
15th Jul 2021 (3 years ago)

roryfear91

5/5 Stars
Heartwood Homes were superb. Very supportive, punctual and organised at keeping our deal alive. Both Jon and Lucy responded to everything we needed and were willing to go over and beyond to help us. I would definitely recommend and use again in the future.... Read more
12th Jul 2021 (3 years ago)

Anonymous Home Buyer

5/5 Stars
Heartwood Homes were fantastic at keeping our deal alive. They were organised, reliable and punctual. Even when there were times I could have been quicker with things they always phoned us to remind us what the next step was in order for our deal to proceed. Also very supportive and willing to go over and beyond. I would definitely recommend and use them again in the future.... Read more
Buyer
12th Jul 2021 (3 years ago)

L Malisz

5/5 Stars
I can't recommend Jon enough! I had a complicated sale and approached Jon after it failed through with another agent. Jon quickly secured an offer and he actually managed to negotiate a better price than I expected. He was brilliant during the process, very responsive always returning my calls, knowledgable, always had time to answer any questions I had and his advice was always spot on. I've dealt with many estate agents over the years but Jon provides very personalised service which makes all the difference. Thank you Jon, Luci and the team for all your help over the last few months! Get Outlook for Android... Read more
Seller
11th Jul 2021 (3 years ago)

N cullen

5/5 Stars
Luci and John are great, nothing too much trouble. Would highly recommend them.... Read more
30th Jun 2021 (3 years ago)

S Delaney

5/5 Stars
Luci and Jon were both fantastic during our purchase. Highly professional, helpful, always contactable, and lovely to deal with in general. Would highly recommend, and we will definitely be using them in the future.... Read more
Buyer
28th Jun 2021 (3 years ago)

J Sargent

5/5 Stars
I would thoroughly recommend Heartwood Homes. The team were efficient, professional and above all extremely friendly which made the whole process a breeze! You really felt like you were being looked after the whole time which made such a difference. They clearly put a lot of care, hard work and dedication into what they do!... Read more
28th Jun 2021 (3 years ago)

Anonymous Home Buyer

5/5 Stars
Heartwood Homes were a pleasure to buy our first property from! The whole team were professional, efficient and above all extremely friendly which made the whole process very smooth and easy!... Read more
Buyer
28th Jun 2021 (3 years ago)

Anonymous Home Buyer

5/5 Stars
For the first time in several property searches, sales and purchases, I enjoyed dealing with estate agents. Luci and Jon (and their team) are genuinely good people who try to help their buyers (me on this occasion) as much as their sellers. I hope I don’t need their services again any time soon, but I would gladly deal with them in the future. Thank you, Heartwood Homes!... Read more
Buyer
26th Jun 2021 (3 years ago)

L Stan

5/5 Stars
Genuinely NICE estate agents. Went out of their way to help me as the buyer. A pleasure dealing with them from first viewing to completion. No, I’m not being paid to say this! ????... Read more
Buyer
26th Jun 2021 (3 years ago)

Anonymous Homeseller

5/5 Stars
John & Luci were absolutely amazing from start to finish with selling our flat. They are both so friendly and approachable and will answer any query ASAP. They have brilliant knowledge of the area and we completely trusted them with the sale. They made it all such a smooth process, no problems at all. Great team!... Read more
Seller
23rd Jun 2021 (3 years ago)

A goodhand

5/5 Stars
A fabulous experience dealing with Heartwood. Very knowledgeable, a well considered and accurate valuation, great customer care throughout the process. A perfect mix of professionalism and affability. Thank you!... Read more
23rd Jun 2021 (3 years ago)

L Haseler

5/5 Stars
Helpful, kind, reassuring.... Read more
20th Jun 2021 (3 years ago)

R Chibber

5/5 Stars
Great service always from the team at Heartwood Homes - both for sales and rentals. Always ready to go the extra mile. Thanks Jon, Luci and Tamara.... Read more
11th Jun 2021 (3 years ago)

Anonymous Home Buyer

5/5 Stars
Luci and John were absolutely brilliant. They tackled every hurdle in the buying process with a cool and calm head and were able to push things through as quickly as possible. I could not recommend more highly, I will definitely be using them again... Read more
Buyer
9th Jun 2021 (3 years ago)

F Gulliford

5/5 Stars
Luci and John were fantastic every step of the way through the buying process. They were always on hand to answer calls and they did everything in their power to push the purchase of the property over the line. Between them they have a wealth of experience and have been able to impart really sound and useful advice to try overcome hurdles posed both ends of the chain. I could not recommend more highly. I will definitely be using them again next time I sell.... Read more
Buyer
9th Jun 2021 (3 years ago)

Anonymous Homeseller

5/5 Stars
I was very pleased with Heartwood Homes for the sale of my flat. Jon was particularly great at finding a buyer and his experience helped me to know when to relax and when I needed to act to help the sale!... Read more
Seller
4th May 2021 (3 years ago)

L Western

5/5 Stars
Jon at Heartwood Homes recently sold our flat for us and was great to deal with. He was knowledgeable, friendly and supportive and helped us get the best price for our property. We had a bit of a bumpy journey with our move but Jon was always happy to give advice and it was great to find an estate agent with integrity after some negative experiences in the past with other agents. We wouldn’t hesitate to contact heartwood homes again in future. Thanks Jon!... Read more
Seller
4th May 2021 (3 years ago)

P Jenshen

5/5 Stars
Jon and Luci were very helpful in keeping the deal moving. Loved the move in treats. I would highly recommend them. Happy buyer.... Read more
Buyer
4th May 2021 (3 years ago)

Anonymous Homeseller

5/5 Stars
We chose Jon as our agent when we decided to sell our home because he came across as professional, genuine, honest and with a gift for dealing with people. This is exactly what we got. Jon did an amazing job from start to finish. From positioning the house and its advantages, to sourcing viewings, managing price negotiations, chasing the chain and keeping us informed. Having used online-only agents in the past to sell property, Jon and the service he provides, has shown me what a false economy those players are. We were delighted with the outcome of our transaction (sold for above asking price after just 5 days on the market) and it was down to Jon.... Read more
Seller
26th Dec 2020 (4 years ago)

P Spratt

5/5 Stars
We chose Jon as our agent when we decided to sell our home because he came across as professional, genuine, honest and with a gift for dealing with people. This is exactly what we got. Jon did an amazing job from start to finish. From positioning the house and its advantages, to sourcing viewings, managing price negotiations, chasing the chain and keeping us informed. Having used online-only agents in the past to sell property, Jon and the service he provides, has shown me what a false economy those players are. We were delighted with the outcome of our transaction (sold for above asking price after just 5 days on the market) and it was down to Jon.... Read more
Seller
26th Dec 2020 (4 years ago)

Anonymous Home Buyer

5/5 Stars
Best agent in town, we recently used Heartwood Homes and are very satisfied with their service. Jon genuinely cares, he has been amazing throughout our whole process. Kept us up to date and made it stress-free for us for past 3 months and as such words cannot describe how grateful we are to him. ??????????from us, and would highly recommend. Hope to deal with you again.... Read more
Buyer
20th Dec 2020 (4 years ago)

Anonymous Homeseller

5/5 Stars
We couldn’t have asked for a better agent to sell our flat. Jon made the whole process feel seamless. He is super attentive, professional and an all round lovely guy. Would recommend in a heartbeat.... Read more
Seller
5th Dec 2020 (4 years ago)

A D

5/5 Stars
We couldn’t have asked for a better agent to sell our flat. Jon made the whole process feel seamless. He is super attentive, professional and an all round lovely guy. Would recommend in a heartbeat!... Read more
Seller
5th Dec 2020 (4 years ago)

Anonymous Homeseller

5/5 Stars
John at Heartwood Homes is a great estate agent, knows his market and gets things sold. Cant recommend him enough!... Read more
Seller
9th Oct 2020 (4 years ago)

C Sharpe

5/5 Stars
I recently purchased a house through Jon at Heartwood Homes. He was helpful and informative throughout and I would highly recommend him and his team to anyone looking to move home! Thanks Jon!... Read more
Buyer
28th Sep 2020 (4 years ago)

A Samways

5/5 Stars
Jon uses his years of experience to ensure you are supported during a stressful time.... Read more
10th Sep 2020 (4 years ago)

C Fundrey

5/5 Stars
Jon Stubbs runs a wonderful estate agents. Heartwood homes are on the button all the time, they are quick to respond, thoughtful & always happy to help you. We bought our new home through them, Jon was our main point of call and I have to say what a lovely person he is. On completion he came around personally to hand over our keys and also gave us a welcome gift which was a lovely surprise. Would not hesitate to recommend them. Chris & Bev... Read more
Buyer
8th Sep 2020 (4 years ago)

T Pape

5/5 Stars
We really cannot thank Heartwood Homes and Jon enough. We were looking for a new home for what felt like an eternity, but Jon made the process of buying our first house so smooth and seamless that this was quickly forgotten. Thank you so much.... Read more
Buyer
4th Sep 2020 (4 years ago)

J Rhodes

5/5 Stars
Heartwood homes have been totally opposite to what you would think of ‘Estate Agents’. Having taken on my Father’s bungalow after his death, what they promised they delivered where other agents (having the property on for 6 months) failed to deliver. They are empathetic, professional, and hassle free. I would thoroughly recommend Jon and his team at Heartwood homes.... Read more
Seller
1st Jul 2020 (4 years ago)

C Walters

5/5 Stars
I cannot recommend Jon strongly enough. He was the agent when we bought our house. Nothing was too much trouble for Jon and he showed great care and consideration. He was highly effective and just made stuff happen without us having to think too much about it. I would use him again if I were to move house.... Read more
Buyer
31st Mar 2020 (4 years ago)

A Millar

5/5 Stars
Jon knows his stuff. Highly recommend. 10/10... Read more
25th Feb 2020 (4 years ago)

D Uprichard

5/5 Stars
I first met Jon when he was working for a large estate agency in St Albans, he's always been a breath of fresh air in an industry which doesn't always have a sparkling reputation. He took our previous home to market for us, was refreshingly honest about the price we should achieve and was a great help in offering advice on properties we were looking to purchase. If you want to sell through someone who genuinely cares about every customer then look no further.... Read more
Seller
17th Feb 2020 (4 years ago)

L barcock

5/5 Stars
Jon's knowledge, enthusiasm and refreshingly honest approach were most welcomed when he sold our house for us. We were given really helpful advice and supported through every step of the process. We couldn't recommend him more highly.... Read more
Seller
10th Feb 2020 (4 years ago)

H Smith

5/5 Stars
My first encounter with Jon Stubbs was when he came to value my house some years ago. I was exceedingly impressed by his friendly professional approach. He assured me he would be on hand should I require any further help. I have on several occasions asked his advice, which he has given willingly. He is the one estate agent I would trust to see that all runs smoothly whether it be selling or buying a house or simply valuing a property.... Read more
15th Jan 2020 (5 years ago)

C Roberts

5/5 Stars
Great Guy, nothing too much trouble, has helped us enormously, many thanks.... Read more
12th Jan 2020 (5 years ago)

J Brooks

5/5 Stars
I was very impressed with the overall service and guidance from Jon with the sale of my property. He kept me updated weekly with the progress and feedback from viewings. I was also sent weekly information about the searches made on my property online which I found really useful. When my property was valued he immediately filled me with confidence that he would work hard to sell my property and he did just that. My partner and I just had a baby so my time was limited but he was excellent at making the whole process go as smoothly as possible. I would definitely use Jon again.... Read more
Seller
10th Jan 2020 (5 years ago)
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