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  1. Home
  2. Heartwood Homes, St Albans - St Albans
Heartwood Homes, St Albans - St Albans Logo

Heartwood Homes, St Albans - St Albans

Opens Monday at 9:00am
Heartwood Homes Estate Agents, 1U Long Spring, Porters Wood, St Albans, AL3 6EN
If you are reading this, the chances are that you are thinking of moving or have a property to sell. We are a local independent family run agency, we know and love St Albans from dog walking, to schooling, to shopping. St Albans offers so many different styles of housing, with some areas working better for schooling, some for commuting and others for socialising! I have worked in St Albans for over 20 years for corporate agents. Now, I am looking forward to cutting the red tape and providing a service with my own values and my own approach. The corporate world has taught me so much, with some of the best training available, but it is too restrictive and not the friendly local service that I believe people want. As many do, I went and tried something new for six months, I was selling technology into estate agents; what I learnt was that I loved agency and missed the gratification that you get from helping people on their journeys. Every time a friend asked me for property advice my eyes lit up, it’s a passion I guess! It was a great experience, part of a journey. It allowed me to step away, speak with agents across the country, hear their practices and personal journeys. It armed me with so much information. Prop Tech as it is called offers so much to the industry and is changing the way things are done. Let’s be honest, its one industry that really hasn’t changed much over the years! My aim is to be the agent that you will return to; in our phones we save numbers for our accountants, physios, tradesman that we engage with time after time, why don’t people have that trust in their estate agents? I am ably supported by Natalie, always a friendly ear to clients and offering a different perspective to St Albans. Natalie brings to the table years’ of marketing experience, as well as an understanding of estate agency through a love of property and years of being married to me! We share the same passion and values for business and together offer a personal and unique service. We surround ourselves with a professional team of experts from property photographers to trusted financial advisors and solicitors; it is important to us that we work with individuals that hold the same values as us. Jon Stubbs

Opening hours

  • Monday 9:00am - 6:00pm
  • Tuesday 9:00am - 6:00pm
  • Wednesday 9:00am - 6:00pm
  • Thursday 9:00am - 6:00pm
  • Friday 9:00am - 6:00pm
  • Saturday 9:00am - 4:00pm
  • Sunday Closed
View all details

Accreditations

  • tpos

Heartwood Homes, St Albans - St Albans Reviews (145)

Have you used this agent?
  1. 99% 5/5 Stars
    99%
  2. 1% 4/5 Stars
    1%
  3. 0% 3/5 Stars
    0%
  4. 0% 2/5 Stars
    0%
  5. 1% 1/5 Stars
    1%

Anonymous Home Buyer

5/5 Stars
Heartwood Homes were fantastic agents, completely supportive through the entire process. I would highly recommend them for their friendliness, professionalism and quick responses. Truly a great firm.... Read more
8th Apr 2024 (12 days ago)

Anonymous Homeseller

5/5 Stars
Always there to help. Always returned phone calls and kept me up to date... Read more
1st Apr 2024 (19 days ago)

Anonymous Homeseller

5/5 Stars
From the moment we got in touch with Heartwood Homes it was clear this was a highly professional and efficient agent. Our sale and onward purchase which could have been fraught with difficulty, were both managed with the utmost attention and always in a positive, friendly way. Special thanks to Jon and Luci together with thanks to Emily and Harry.... Read more
11th Mar 2024 (6 weeks ago)

N JAMES

5/5 Stars
Super! Was a long haul (mainly down to market conditions + multiple leasehold-related queries) but got there in the end. Top service from Jon, Emily, Luci & Harry finding/verifying good buyers & keeping me in the loop throughout. I selected HH in the first place based largely on Google reviews so happy to add my own feedback in the same vein.... Read more
19th Feb 2024 (9 weeks ago)

A phipps

5/5 Stars
Have had an amazing experience with heartwood. Luci in particular was always at hand to deal with enquiries/questions etc and a rarity - a sense of humour. They made purchasing my new home as easy as it could be.... Read more
7th Feb 2024 (10 weeks ago)

Anonymous Homeseller

5/5 Stars
We were with another agent beginning with ‘F’ who we felt were not performing. A friend mentioned Heartwood homes so we changed and have no regrets. Luci and Jon have been great and they actually managed to lift the price back up from what the first agent drove it down to. They also sold a rental property for us and it was a great result. Thanks to Heartwood, a personal approach to business with a the sellers best interest at heart.... Read more
31st Jan 2024 (11 weeks ago)

Anonymous Homeseller

5/5 Stars
Recommendation - An Unparalleled Experience with Heartwood Homes Estate Agent I have bought and sold a total of 12 properties in my time and therefore have worked with several estate agents in my 50 or so years. No other agent has delivered the experience and level of service provided by Jon and the rest of the team at Heartwood Homes throughout our latest sale that we just completed on Friday, I wouldn’t use any other agent in St Albans now. Truly proactive, they understood the complex chain involved in a sale from top to bottom and the dynamics of the personalities involved. They ALWAYS had our best interests at heart throughout, and this was evidenced on several occasions in both their approach and advice. Also, the guidance and insight they provided was key to myself and my partner making the best of decisions throughout this process. This review is totally unsolicited. However, I feel compelled to ensure as many people as possible see this message and use this company as I am sure your own experience with Heartwood will be on another level to ALL other agents, as it has been for us. Thanks to Jon, Luci, Emily hand Harry for everything! We will be back in contact when we come to our next sale and wish you well and every success in the meantime. Bless you guys! Rik & Holly... Read more
14th Jan 2024 (14 weeks ago)

Anonymous Homeseller

5/5 Stars
We were recommended to use Heartwood Homes to sell our house by a family member who said the company were fantastic when they used them a couple of years ago. Our recent experience was just the same. Jon, Luci, Emily and Harry were outstanding throughout the whole process, and kept in close contact, always responding quickly to things. Jon Stubbs in particular was so proactive, understanding and supportive to us right from the beginning. Jon is clearly incredibly experienced in the industry but in addition to this we felt that as a person he is also very special in the way he looked after us as his clients. So we can highly recommend the company.... Read more
4th Jan 2024 (15 weeks ago)

G Baughan

5/5 Stars
Jon and his team were amazing with our house sale and we're now in our dream house by the sea. You won't find a more honest or approachable estate agent.... Read more
13th Dec 2023 (18 weeks ago)

Anonymous Homeseller

5/5 Stars
Very happy to recommend Heartwood Homes. We met Luci on a house viewing and instantly warmed to Heartwood's professional, friendly and honest approach, free of the usual estate agent clichés. We invited them to give us a valuation on our home and decided to go with them for our house sale. Can't fault Jon and his team. The sale achieved what we had hoped. Helpful and friendly counsel even through the most stressful parts of the process.... Read more
30th Nov 2023 (20 weeks ago)

A gardiner

5/5 Stars
Heartwood Homes were recommended to me following the most appalling experience with a well known multi branched High Street agent in St Albans. Heartwood were totally supportive to make the transition run smoothly and offered an outstanding level of service from the very start. The big difference for me was that I truly felt we were all in it together; a far cry from my previous experience. Their marketing was thorough, efficient and honest. After launch, we had the first viewing within hours and seven more in the first 10 days, at which point we secured a buyer. The sale completed within 3 months. I urge you to meet Jon and the team as it is an opportunity and experience not to be missed!... Read more
16th Oct 2023 (6 mo. ago)

Anonymous Homeseller

5/5 Stars
Heartwood Homes were recommended to me following the most appalling experience with a well known multi branched High Street agent in St Albans. Heartwood were totally supportive to make the transition run smoothly and offered an outstanding level of service from the very start. The big difference for me was that I truly felt we were all in it together; a far cry from my previous experience. Their marketing was thorough, efficient and honest. After launch, we had the first viewing within hours and seven more in the first 10 days, at which point we secured a buyer. The sale completed within 3 months. I urge you to meet Jon and the team as it is an opportunity and experience not to be missed!... Read more
16th Oct 2023 (6 mo. ago)

Anonymous Homeseller

5/5 Stars
We have had a very positive experience selling through Heartwood Homes. Jon and his team go above beyond to help making the process much less stressful!... Read more
14th Oct 2023 (6 mo. ago)

S Douglas

5/5 Stars
Highly professional house sale I had a fantastic experience with Jon and his team at Heartwood Homes during the recent sale of my house which they managed to sell at the full asking price. Heartwood Homes truly went above and beyond in managing a long chain of buyers and sellers, making the process incredibly smooth and, on the whole, stress-free. One simple example of standout service was when I asked them to help me dispose of an old sofa; they took care of it seamlessly. They also assisted in storing some pictures for me, very much showing their dedication to their client’s needs. The garden was also in need of some attention, and Heartwood Homes again took it upon themselves to ensure it was in top shape, removing some unwanted items. Their professionalism throughout the entire process was remarkable, and I felt confident in their expertise. The fact that they utilised WhatsApp for communication was a game-changer. It allowed us to stay in the loop at all times, making the selling experience highly efficient. Heartwood Homes is a top-notch traditional, and yet modern, estate agency, and I would highly recommend them to anyone looking to buy or sell a property. They truly go the extra mile for their clients and understand the meaning and value of good old-fashioned service. Many thanks to you all.... Read more
13th Oct 2023 (6 mo. ago)

Anonymous Homeseller

5/5 Stars
What a brilliant estate agents! We initially didn’t choose Heartwood Homes and decided to go with one of the old face agents of ST Albans. Almost immediately this felt like the wrong move, with little feedback and engagement leading to a disconnect. After moving over to Heartwood homes they delivered brilliantly, selling our house for full asking price within two weeks. What sets them apart is their knowledge of St Albans communities, their work ethic, their honesty and above all their communication, not to mention delivery of course. Jon and the whole team, thank you so much for helping us. I highly recommend anybody to seriously consider speaking to Heartwood Homes before considering selling your property in ST Albans. Cheers guys ????... Read more
14th Sep 2023 (7 mo. ago)

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