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- Frosts - Marshalswick
Frosts - Marshalswick
61 The Quadrant, AL4 9RF
Frosts Marshalswick are an estate agent in St Albans. They mainly list properties in AL4, AL2 and AL3. Over the last 6 months, they've listed 94 properties, with 29 currently on the market. Most of the properties listed have 2 bedrooms. They list properties for sale on Rightmove and OnTheMarket.
Opening hours
- Monday 9:00am - 6:00pm
- Tuesday 9:00am - 6:00pm
- Wednesday 9:00am - 6:00pm
- Thursday 9:00am - 6:00pm
- Friday 9:00am - 6:00pm
- Saturday 9:00am - 5:00pm
- Sunday Closed
View all details
Frosts - Marshalswick Reviews (172)
Have you used this agent?
98%
1%
0%
0%
1%
All (172)
Seller (60)
Buyer (33)
Landlord (2)
Tenant (2)
General (75)
S Wallington
Matt came to value our house on Monday, photographs were taken Tuesday, it went live Wednesday and we had two offers by Saturday
What more can we say a massive thank you to all you guys at Marshalswick????
Seller
8th Nov 2024 (11 weeks ago)
L Stevens
Matt from Frosts was excellent! He was professional, thorough and very amicable when he came to do a valuation. Very impressed with the data provided too and the follow up by Paul. Thank you!
7th Nov 2024 (11 weeks ago)
O Coulman
Tom and Trudie have been excellent throughout the long painful process of selling our flat and moving on to our new home. Great service from people who care and always will pick up the phone and speak with you.
Seller
28th Oct 2024 (13 weeks ago)
A Knight
Shaun Denton was amazing. The level of care and service was exceptional. Simply the best.
2nd Oct 2024 (17 weeks ago)
D Evershed
Matt provided us with excellent advice regarding a potential land sale.
He was very responsive, arrived for the meeting on time, gave detailed advice and answered all our questions with clear and understandable responses.
I would recommend using their service.
29th Aug 2024 (21 weeks ago)
G Evangelou
From my first conversation with Matt who onboarded us through to Tom who helped with the viewings and Trudie who sales progressed the long chain, the team worked extremely well together and kept me updated throughout. I cannot recommend the team enough! Thank you all!
Seller
23rd Aug 2024 (22 weeks ago)
P Lord
Excellent service. I have been kept well informed of all the different steps in the selling of my property and had support in my purchase of my new property. All staff very friendly and helpful.
Seller
24th Jul 2024 (6 mo. ago)
L selby
Trudie, the sales progressor enabled the sale of my property. Great service from her, knowledgeable and always contactable.
Seller
28th May 2024 (7 mo. ago)
V Ramana
Trudie, Matt, Shaun, and the entire team at the Marshalwick office delivered exceptional service, earning a five-star rating for their pivotal role in facilitating the smooth sale of my property.
Seller
26th Apr 2024 (8 mo. ago)
E cunliffe
Incredibly grateful to Trudie for all her help with buying my first property. She went above and beyond to help me through the process. For my next house move I will make sure I go to frosts and ask for Trudie again.
Buyer
23rd Feb 2024 (11 mo. ago)
J Dobson
I would absolutely recommend Frost’s estate agent if are looking to buy or sell your property. We recently put our property on the market and the team have been amazing throughout the whole process.
I would like to thank, Matt, Shaun and especially Jess, who did amazing work. Jess kept us informed and provided an expectational service. Thank you again!
Seller
22nd Nov 2023 (1 year ago)
V Sinfield
Tom has eased the process of buying our property, from beginning to end. Great communication and friendly service. Thanks also to the team.
Buyer
20th Nov 2023 (1 year ago)
M Ro
I wanted to thank Frost's, especially George, for the exceptional service during our property viewing. George's knowledge of the property and the local market made our viewing experience both informative and enjoyable. His professionalism and clear communication stood out, making the entire process seamless. We appreciate the outstanding service and look forward to continued collaboration
13th Nov 2023 (1 year ago)
S B
Trudie has been helpful in every aspect! Very thankful.
24th Oct 2023 (1 year ago)
H Veal
Trudie Cobb has been efficient and organised, ensuring our sale and the chain progresses seamlessly!
Seller
18th Oct 2023 (1 year ago)
S See
Excellent service. Shaun is responsive, knowledgeable and helpful.
11th Oct 2023 (1 year ago)
T Smith
Proactive and diligent service. Did as they said would when they said they would. Helpful and considerate. Would recommend.
5th Oct 2023 (1 year ago)
J Fries
I’d like to say thank you to Trudie Cobb from the Wheathampstead branch as well as Shaun and Thomas from the St. Albans Marshalswick branch for their help with everything. They made the purchase of our new property much easier as we were the first time buyers - great communication.
Buyer
29th Sep 2023 (1 year ago)
M Balser
Trudie, Tom and Shaun have been amazing throughout my purchasing and sale process. They have done their upmost to look for properties and buyers. Friendly and polite, they have been true professionals the entire process.
Seller
5th Sep 2023 (1 year ago)
James
Trudie, Shaun and the team were really helpful and worked hard to secure a sale in complex conditions.
Seller
28th Aug 2023 (1 year ago)
J Stack
We recently sold our house through Frosts. It was a hell of a journey over 11 months and 3 buyers. I think we dealt with just about every member of staff in the office to the point that we knew each other immediately just by voice, so thank you to Matt, Sean, John, Jess and Wendy (sorry if I've forgotten anyone!). But ultimately it was Tom who got us over the line - he was incredibly reliable, hardworking, persistent and a pleasure to work with. He kept us up to date at every turn and put up with every question and request we made without gripe or impatience, so thank you so much and for helping our buyers to get the property they wanted. Frosts have been brilliant from start to finish and I can't thank them enough.
Seller
27th Aug 2023 (1 year ago)
M Doyle
In this uncertain market was about to give up hope of selling but Tom joined the team and got to work selling the house with just one viewing. The sale was helped along by both Trudie and Tom who kept me informed, especially towards the end. Thanks
Seller
22nd Aug 2023 (1 year ago)
J Lupton-King
Frosts have been amazing from start to finish, so friendly and approachable. Easy to contact and responded immediately with any questions I had. They made my move so smooth and you can also have a laugh with them! Shaun dealt with me throughout my process and he was just brilliant!
16th Aug 2023 (1 year ago)
E Bluston
Frost's service was friendly and professional. Shaun handled our difficult move with great dedication and tenacity, keeping us informed throughout.
13th Aug 2023 (1 year ago)
G Arnell
Many thanks to Trudie and the Frost's office at Marshalswick for completing the sale of my property.
Seller
2nd Aug 2023 (1 year ago)
J Clarke
We recently bought a property through the Marshalswick office.
Shaun Denton was very helpful and efficient when we were looking for a suitable property. He was very professional and kept us to date every step of the way. We would definitely recommend Frosts Agents when buying a property
Buyer
30th Jul 2023 (1 year ago)
S little
Moving house is never easy and although we've had a bit of a bumpy journey so far, Tom and the team at the Marshalswick office have made the experience smooth and seamless. We are really impressed, in particular, with the way Tom handled sudden barriers and issues with calm and professionalism by consistently reassuring us and working hard to get us back on track.
27th Jul 2023 (1 year ago)
S Pritchard
Tom has been brilliant throughout the process. Thank you!
26th Jul 2023 (1 year ago)
C Cragg
Tom, the agent I was in contact with throughout my experience at Frosts, was knowledgable, pleasant and friendly during the course of the purchase. He helped greatly in finding the right property for me and, when the time came, was able to put me straight in contact with a mortgage advisor for advice and solicitor to smooth out the whole process. All in all, a wonderful experience from start to finish. I would highly recommend their services.
Buyer
25th Jul 2023 (1 year ago)
M Jenner
Tom was great. Sold my property so quickly when another estate agent failed. Kept us updated throughout the whole process. Great service. Give Frosts a go, and you will not be disappointed. If I could give 10 stars ???? I would.
Seller
24th Jul 2023 (1 year ago)
J hilton
We thoroughly recommend Frost’s Estate Agents at Marshalswick. The service we received from their senior negotiator Shaun Denton was exemplary, as he went above and beyond to ensure our sale and purchase went through to completion. Shaun was thoroughly professional and communicated with both us and other members of the ‘chain’ every step of the way. Through his diligence in what proved to be a long, difficult and extremely stressful process, he managed to secure for us the property of our dreams. Shaun gave us five star service and is a credit to Frost’s.
Seller
19th Jul 2023 (1 year ago)
H Waterworth
Frosts have been excellent from the start! I initially chose another estate agent based on a cheaper price but regretted it instantly. Frosts kept in touch and eventually i moved across. True to their word not only did they get my property sold for the asking price but also found me a fantastic property to buy! All of the team have been outstanding throughout, kept me in the loop at all times and have been exceedingly supportive. They will be my first choice everytime from now on and i couldnt recommend them highly enough!
Seller
8th Jun 2023 (1 year ago)
G Ash
Not at all impressed with the service I received from Frosts. Firstly, they hardly ever gave feedback on how they were getting on with selling the property and even when there was a viewing, they never gave feedback unless I asked for it. I was not the only one to have this problem as someone else I know were using Frosts and they said the same thing. All they seemed to do is continually want to lower the price to get a sale. When finally they managed to get an offer, they seemed to be representing the buyer more than myself and getting me to take a low offer just to get a sale and trying some rather dubious tactics to do so. It was so bad, that we were even negotiating a price by email as they couldn’t be bothered to call me. Maybe they need to watch some programs as to how real estate agents work, million dollars listing they most defiantly are not. I have moved to another estate agent and getting the service you would expect
Seller
4th Jun 2023 (1 year ago)
M Chau
Thank Thomas for your support throughout. You are really nice and friendly. Also, Wendy is so experienced and helpful.
25th May 2023 (1 year ago)
H Yang
Wendy is lovely to show around the area and houses for us. Very friendly and welcoming people. Thank you
23rd May 2023 (1 year ago)
J Cheung
We recently had the pleasure of viewing a property multiple times with the assistance of a fantastic property agent - Wendy. She was patient and friendly.
9th May 2023 (1 year ago)
P verma
Frosts estate agents Marshalwick is a great choice to help in finding great properties in St Albans area. We met Wendy today and she showed us couple of houses in the area and explained everything in detail about house and also the benefits of staying in this area. She has a great knowledge of the nearby areas, market, schools , transport facilities. Wendy did a remarkable job, many thanks to Wendy from first time buyers like us.
Thanks again.
Regards
Prince
Buyer
6th May 2023 (1 year ago)
L Cheung
Wendy is a very helpful and reliable agent. She help me to solve a lot of problems.
25th Apr 2023 (1 year ago)
H CHAN
Wendy, the Sales, gave us a comprehensive viewing experience. Her detailed explanation enriched our knowledge in buying a property.
Buyer
21st Mar 2023 (1 year ago)
risowu
Quick response after the request of viewing. Friendly staffs that gave me more information and suggestions
14th Mar 2023 (1 year ago)
D Bocken
I had a viewing today with Frost’s and Wendy was so kind as to call me 30min prior to the appointment to say I could arrive early if I wanted. In addition to that, Wendy was so helpful and provided exceptional service, I highly recommend Frost’s!
8th Mar 2023 (1 year ago)
S Ahmed
Sold my flat with Frosts Marshalswick. It was on the market within days and sold within 2 months. A few hiccups getting to completion with buyers solicitors being supremely incompetent and unqualified however Trudie was on the ball getting things moving. Absolutely relentless and that's exactly what you need. Thank you Trudie and Marshalswick team :)
Seller
8th Mar 2023 (1 year ago)
V not
We just had 3 back to back views with Wendy. She was extremely kind and thoughtful, she even gave us a lift from one place to the other, since we didn’t have a car. She carefully and kindly took our feedback to report it to the agency. We had a very pleasant experience with her.
Thank you Wendy.
Valentina
20th Feb 2023 (1 year ago)
J McKeown
They have been very good especially Trudie. She has gone above and beyond what is expected.
4th Oct 2022 (2 years ago)
C Booth
Excellent service. Very aware of the market and provided realistic valuation. Very quick to obtain an offer and follow up second to none. Whole process was easy and handled professionally. Would recommend Frost's to anyone wanting a professional and effective service.
17th Jun 2022 (2 years ago)
R Wiseman
I'm really pleased with how Frosts have handled the sale of my property, especially the due diligence at the offer stage, which was very thorough. Based on that, the sale proceeded well. Of course, there were the usual delays at the enquiries stage (when is a property transaction ever stress-free?!) but Frosts were effective 'chasers' and always kept me informed, acting as liaison between all the parties. Oh yes, and they're nice people too! I'd totally recommend them.
Seller
9th Jun 2022 (2 years ago)
M Muston
Wendy who showed me around was brilliant. I am now very happy in my new home. Thank you Megan
Buyer
24th May 2022 (2 years ago)
D montaner
Has been great working with Frost's at St Albans Marshalswick
Thanks to Shaun and the whole team!
11th May 2022 (2 years ago)
S Cornish
We approached Frost's as prospective buyers and I wouldn't hesitate to recommend them!
Within a really tricky market and under difficult time restraints Shaun made me feel totally at ease. His friendly and personable approach really adds a great dynamic to this and reinjects some much needed personality and rapport back into this industry.
He instantly understood my requirements and knew that we were ready buy and serious about making something happen. Shaun understand the importance of quality when establishing a chain with buyers and sellers.
He gave me sound advice that allowed us to make some great decisions and also made me feel as a buyer that he genuinely had our back where in so many other situations it has been very robotic and disinterested.
Thank you Shaun - you are a little Gem in the heart of Marshalswick.
Buyer
2nd May 2022 (2 years ago)
O Pertu
Today we dealt with Wendy who showed us round. She was lovely! Honest and friendly. Made the whole process easy.
23rd Apr 2022 (2 years ago)
J Stachini
Trudie cobb was amazing went above and beyond to help me I’m so grateful she helped me !
13th Apr 2022 (2 years ago)
H Murray
Sold my property with Frosts. Very efficient from start to finish. All the staff were very pleasant, especially Shaun who kept me informed all the way through.
Very pleased. Would definitely use them again ????
Seller
8th Apr 2022 (2 years ago)
M Jones
The sale of our house got bogged down thanks to complications further down the chain and, as we had no control over events, the uncertainty of the process was extremely stressful. Happily, having Trudie Cobb at Frost’s in our corner, was incredibly reassuring. She tenaciously pursued the solicitors of our buyer’s buyer, never letting up even when receiving rude and aggressive replies from the solicitor. She maintained the lines of communication when no one else was doing so. She was clearly genuinely committed to getting the sale over the line and her warmth and enthusiasm were terrific.
Seller
2nd Apr 2022 (2 years ago)
T Friedel
I could not be happier with Shaun's support and guidance with our first home buying experience!!! Shaun was detailed in providing guidance on how best to position our offer to the seller from documentations to the steps needed. He even stepped in to cover for a colleague (he was great too!) we were initially dealing with and literally took over to make sure things were moving. We are very impressed by the service and quality from the Marshalswick office compared to the rest!
Buyer
9th Mar 2022 (2 years ago)
C Lecompte
I want to thank especially John, Shaun and Trudy for being all very friendly and helpful all the way through. Professional advice from the beginning till the end.
3rd Feb 2022 (2 years ago)
I Lo
Thanks Shaun for helping us buying the property.
Buyer
30th Jan 2022 (2 years ago)
C McClean
I dealt with Wendy who showed us round. She was brilliant! Honest, informative and friendly. Made the whole process easy.
Shaun was our contact back at the office who was also brilliant.
29th Jan 2022 (2 years ago)
E Bottoms
Shaun Denton has been a great help throughout the move process, pro-active, professional and friendly, Many thanks.
22nd Jan 2022 (3 years ago)
K morfett
I found Shaun and Matt, both professional, knowledgeable and approachable. They made the purchase of our home very easy, updating and communicating with us on a regular basis. would highly recommend them.
Buyer
20th Jan 2022 (3 years ago)
D Wood
I purchased a house through the Marshalswick office of Frosts which completed in November 2021. The process was managed very professionally by Matthew and he was instrumental in creating a successful win-win agreement between the vendors and myself. I wouldn't hesitate to buy or sell my property through them.
Buyer
30th Nov 2021 (3 years ago)
D Jones
Feedback a little frustrating. Get lots of views but not sure if always worth sending people to view. Nice people on the whole decent service especially from John. Some a little "estate agency" nut you do expect that. Still got result so far so well done.
19th Nov 2021 (3 years ago)
J Small
We have been really impressed with every aspect of Frosts' work. They have been friendly, professional, efficient yet sensitive to our needs throughout the process. Thank you!
12th Nov 2021 (3 years ago)
H Hegarty
Very friendly and helpful team, highly experienced and friendly staff. They offer a very personalised service.
30th Oct 2021 (3 years ago)
H Wood
Matt was extremely helpful and explained everything very clearly.
27th Oct 2021 (3 years ago)
J Altmann
Excellent help and advice at each stage of my house sale- I am really pleased with how Frosts Marshalswick dealt with it, and will be recommending them to my friends.
Seller
9th Sep 2021 (3 years ago)
Hatch5Man
We had never been landlords before so the prospect was daunting and a little overwhelming. Sarah has been on hand to answer every question however trivial and she has always done so with patience and clarity. We have genuinely felt that she is more than happy to help us rest easy with every query.
Landlord
6th Aug 2021 (3 years ago)
L Pantling
We’ve recently let our property through Sarah Twigg at Frosts. Top quality service, really friendly and knowledgeable. Highly recommend to anyone or letting their property. Thank you
Landlord
6th Aug 2021 (3 years ago)
E Charman
We rented a flat through Frost's for two years. Previously we had had a negative experience with another letting agent (there next door neighbour) and were very wary.
Frost's showed us lots of properties and were very professional and informative.
Renting though them has been easy and we have had no issues.
Any maintaince problems were dealt with and fixed in good time.
We dealt mainly with Chloe who was very friendly and supportive. At the end of our tenancy we got our deposit back no issues very quickly.
I would 100% recommend Frost's to any renters!!!
Tenant
12th Jul 2021 (3 years ago)
S Andrews
I was very impressed by the way Frost's managed our purchase from end to end. Credit and recognition particularly to Trudie Cobb who drove the process and ensured all sides were clear and aware at all times. And did so in a professional, friendly and efficient manner. Thank you Trudie & thank you Frosts!
Buyer
27th Jun 2021 (3 years ago)
S Mccord
This 5 Star review is solely because of our Estate Agent Shaun Denton! As first time buyers we needed a lot of additional explanations and had a lot of questions. Shaun not only explained everything to us but also helped us to understand other elements of the purchase. He was professional, friendly, helpful and is the sole reason that we didn't pull out of our purchase. Highly recommend both Shaun and in turn because of him Frosts Estate Agents. Once again thank you Shaun, you earnt the 5 star review!
Buyer
25th Jun 2021 (3 years ago)
Peter
Very helpful and professional
15th Jun 2021 (3 years ago)
F Holmes
We were looking for a property for quite a while and then we spoke to Matt at Frosts who listened to our search criteria and kept us in the loop with anything coming up. With his help we managed to find a brilliant property which we are very happy in and will be our forever home.
Matt and the Frosts team are superb!
Buyer
19th May 2021 (3 years ago)
S Spoors
We had a great experience securing a rental through Cherry at Frosts. She was extremely polite and professional, and was willing to accommodate to our needs and requests. There were a few problems on the other end of the contract which we were not made aware of because Cherry didn't seem to want to worry us. As soon as we asked her to be transparent and open with us about the entire process, however, she was more than willing to accommodate and kept a consistent open line of communication. We appreciated this greatly, and everything worked out perfectly.
Tenant
4th May 2021 (3 years ago)
L Regan
I have been in contact with Matt over a number of weeks, regarding the potential sale of our house. Although we sold it in the end with our original estate agents, Matt was exceptionally knowledgeable and patient, providing extremely helpful and professional advice regarding the current property market and the ongoing marketing of our house. I would not hesitate to recommend both him and Frosts to anyone about to start the process of selling.
29th Apr 2021 (3 years ago)
T Maile
Tom, Trudie and all the team helped us sell our house very professionally. They always did what they promised and were very effective. One thing that stood out to us was the cooperation and customer centric attitude of all the team, regardless of which office they were based in.
Seller
9th Mar 2021 (3 years ago)
J Condon
The best estate agent in St Albans! The team here are second to none - really friendly and professional but also down-to-earth and helpful. All of the team have been a real pleasure to deal with whilst we were selling our home and they’ve removed lots of stress from the process. Nothing has been too much for them and they’ve given us tons of excellent advice. We are looking forward to completing on our house sale and purchase in a few days time. Thank you so much Matthew, Shaun, Jess, Trudie and team! ??
Seller
4th Mar 2021 (3 years ago)
I T
The whole team at Frost’s have been brilliant. The initial engagement with Matt Brand (to sell a house in Marshalswick) was managed seamlessly during difficult circumstances over the summer. Matt demonstrated an extensive and insightful understanding of the local market. Shaun was key to finding the right buyer and kept me very well informed throughout the process, not hesitating to ‘go the extra mile’ to keep things running smoothly. During the latter stages of the sale, Trudie was a driving force, providing excellent and up to date information, enabling the whole process to retain good momentum.
The overall service the Frost’s team provided was above and beyond! If you’re planning to buy or sell a property in St Albans, I’d strongly recommend you talk to Frost’s.
Seller
3rd Mar 2021 (3 years ago)
R Latta
Great service
1st Mar 2021 (3 years ago)
H Coyne
Matt and the team at Frosts have made selling our house a very stress free experience, I would definitely recommend using Frosts to sell your property.
Seller
18th Feb 2021 (3 years ago)
M Ware
Great team;everyone is helpful and has time for you, found us a buyer super quickly; special thanks to Matt, Sean and Trudie
Seller
31st Dec 2020 (4 years ago)
J Chagger
Wendy was really welcoming and informative whilst showing us around the property, she was lovely and made for an enjoyable property viewing.
Thank you
19th Dec 2020 (4 years ago)
G Ticehurst
Highly recommend Matt and the team at Frost's Marshalwick. We're repeat customers and would give 6+ stars if we could!
4th Dec 2020 (4 years ago)
D savva
Many thanks to Shaun, Matt, Rose and Sarah at Frosts Estate Agents, all very nice, helpful and exeptionally patient. I would especially like to thank Trudie Cobb who without her brilliance, I dont think I could have sold my house without her!!
Thank you all for your hard work and dedication!
Seller
17th Nov 2020 (4 years ago)
E Morgan
Rochelle was fantastic throughout our house purchase, very friendly and communicated clearly with us throughout.
Buyer
30th Oct 2020 (4 years ago)
R Jennings
Great service from Daniel Kirk.
30th Aug 2020 (4 years ago)
L Marques
my experience with this company is very disappointing, my wife and i like a property and we schedule a visit, when we arrived at the place it was not the property we had been interested in, so far so good, we think it was just a inconvenience but no. we called the agency and they told us that the property was no longer available, please do it more clearly. I don't recommend it to anyone.
18th Jul 2020 (4 years ago)
V swarbrick
Matt took the time to give some very useful advice on home improvements vs moving.
4th Jun 2020 (4 years ago)
Luke
Dan, Neil and the team were professional and effective when selling my property. They found a good buyer and made the sale process very easy for me while working around the restrictions of covid 19. Thank you.
Seller
11th May 2020 (4 years ago)
K Flower
I sold my late mothers house through Frosts and have been very happy with them.My thanks in particular go to Matt, Trudy and Sean as they were the main people I dealt with during a difficult period for me personally. All the staff however have been professional, friendly , helpful and approachable and I would recommend them to anyone.
They kept in regular contact with us through the process and got us over the finishing line after a difficult period for the housing market. Once again many thanks to all of you .
Seller
14th Mar 2020 (4 years ago)
H Vaux
I've had two great house buying experiences with Frosts. Friendly to deal with and pushy when you need them to be! I would recommend them. Very professional.
Buyer
6th Feb 2020 (4 years ago)
R Hogg
The whole team at Frosts have been fantastic throughout the process of selling our flat and buying our new house. We cannot fault any of the staff we have dealt with. Trudie in particular has been brilliant at progressing everything, keeping us updated and answering any queries we've had. We couldn't be happier with the service we've received and would not hesitate to recommend them.
Seller
23rd Dec 2019 (5 years ago)
R Martin
We sold our flat with Frosts in December 2019, an appreciation and awareness of the local market is why we went with Frost's. We were not disappointed and I'm awarding them a 5 start rating due to their excellent customer service. Matt Brand who did our evaluation ticks all the boxes you need (professional, knowledgeable, approachable) in an estate agent.
A very, very special mention goes to Trudie, our sales progressor. We faced an uphill battle with the onwards chain (not Frost's) and I cannot sing Trudie's praises enough. She was exactly who we needed on our side and was relentless in doing her upmost to get the chain moving forwards. Incredibly friendly and knowledgeable she was great at giving updates which were hugely reassuring! A great asset to the Frost's team.
Wouldn't hesitate to recommend.
Seller
23rd Dec 2019 (5 years ago)
L Morgan
All the staff at Frosts were professional, patient and understanding throughout the process of selling my brother's house in St Albans. Matt was always friendly and helpful, Shaun kept us informed about viewings and feedback and Jess was calming and reassuring when we had any worries. As we were acting on behalf of my brother we wanted to keepmake the sale as speedy and stress-free as possible and I believe that was achieved thanks to Matt, Shaun and Jess.
Seller
11th Nov 2019 (5 years ago)
O Steuernagel
So far, responsive and efficient.
25th Oct 2019 (5 years ago)
A bacigalupo
we have been to a viewing with Adam recently and he simply is the best. Polite and genuine, he did not rush us trough the viewing, but professionally helped us trough it with his contagious smile!
18th Oct 2019 (5 years ago)
D Ron
We had a house viewing this Saturday with a lovely agent named Adam. He was very pleasant, informative and made us feel welcome.
13th Oct 2019 (5 years ago)
L Powell
I have just sold and bought a property through Frost's. From start to finish it has been seamless. From Matt who came to value the property, to Shaun who had been nothing but lovely on the phone with regards to booking in viewings. And then the lovely Jess who finally sold our property and helped us buy ours. Great service. Thanks again
Seller
27th Sep 2019 (5 years ago)
M williams
Wendy from the Marshalswick office showed a property to my partner and I last weekend. She was very helpful and knows her business. We are very happy to recommend Frosts.
18th Sep 2019 (5 years ago)
A milburn
Matthew , Trudi and the team performed an excellent job in selling our home in a difficult market , and I would thoroughly recommend their market knowledge in the sale of your home. Thankyou all for your efforts.
Seller
12th Sep 2019 (5 years ago)
W Thorlin
Very impressed with Matt and Trudie, couldn't do enough to help, when I come to sell a property, Frosts in Marshalswick will be top of the list of agents for sure
11th Sep 2019 (5 years ago)
L Timmins
I can thoroughly recommend Frost's Estate Agents. Matthew Brand was very professional and certainly knows his profession. He sold my house within one week which was very impressive ! What I appreciated the most was they got on with their job, kept me informed and didn't hound me (as I have experienced with other estate agents in the past) Thank you for all your hard work.
Seller
6th Sep 2019 (5 years ago)
F Guests
Super service, friendly helpful responsive, Matt and Trudie consummate professionals who couldn't do enough for me
5th Sep 2019 (5 years ago)
G Smith
Had the pleasure of dealing with Matt Brand in our hunt for a new home. Recommended.
5th Sep 2019 (5 years ago)
Rupert
I was shown around a property by Wendy who behaved and acted extremely professional and was very welcoming.
21st Aug 2019 (5 years ago)
M Robinson
Had a viewing with Adam today and he proved to be very knowledgeable and helpful. Great service.
3rd Aug 2019 (5 years ago)
W Healy
We initially decided to go with Frosts Marshalswick, after hearing excellent Feedback on their service.. After we had met with Matt Brand,
Sales Manager, his friendly, professional and informative approach convinced us we had made the right decision.
Progressing, what became a difficult sale, was managed by the amazing Trudie Cobb; she kept us informed and actively chased all other parties, particularly as the sale neared completion.
We are very pleased with all the staff at Frosts who assisted us and brought us to a happy exchange. Many thanks.
Mr. & Mrs Healy
Seller
16th Jul 2019 (5 years ago)
N S
We worked with Trudie at Frost’s on a purchase in St Albans. While the process was long and at times stressful, Trudie was great at keeping is updated at all times and keeping the pressure on a (long) chain on our behalf. Would definitely recommend!
Buyer
11th Jul 2019 (5 years ago)
C Helstrip
I fully rate Frost's particularly in comparisons to some of the other estate agents in St Albans I have dealt with (ASHTONS!) - but specifically the lovely Matthew who has gone above and beyond and given me some important strategic advice the agency I am actually offering with failed to offer. Mr Brand is certainly someone I don't mind picking up the phone to as he practises the long forgotten art of brilliant manners and will def go the extra mile. Use Frost's if you want a safe pair of hands to buy or sell your house.
11th Jul 2019 (5 years ago)
S Hunter
Simply great, need I say more.
Trudie was a inspiration in seeing the contracts through.
11th Jul 2019 (5 years ago)
S D
Excellent service. In a challenging market, didn't take their foot off the pedal once, and went above and beyond on several occasions during the course of the transaction. Matthew, Shaun and Trudie - thank you so much for all your help and assistance. Would not hesitate to recommend Frosts. Suzanne
Seller
2nd Jul 2019 (5 years ago)
E Broadwith
I found the whole team at the Marshalswick office to be professional, efficient, friendly and supportive throughout a prolonged sales process. I would definitely recommend them to others.
Seller
31st May 2019 (5 years ago)
C Dehnel
Absolutely amazing service, they have been supportive the whole way through, really going above and beyond!!
29th Apr 2019 (5 years ago)
I IDK
I would like to thank Matt Shaun Trudie and Rosie for all the help they have given us over these past weeks with both our sale and purchase . Matt initially for his help and advice with our sale and purchase . Shaun who fed back all the information and comments from our perspective buyers Shaun also worked very hard to close the sale for us . Trudie then acting as a great liaison officer between both vendors and buyers . Rosie was always so helpful when you called in . Finally Matt going to Buckinghamshire to deliver contracts by hand to a solicitor to ensure exchange and completion could take place to suit everyone. Top marks . As a foot Note Laura Batten our solicitor from Frost Conveyancing was absolutely brilliant working and ensuring everything was covered for us every step of the way . Thanks to All
Seller
11th Apr 2019 (5 years ago)
J Ashby
Recently sold my late parents house through Frosts (Marshalswick).Sale was dealt with by Matt and Shaun who quickly found a buyer.
The entire process was dealt with efficiently by the team and Trudie went the extra mile to process the transaction
Excellent communication and all round professional service
Seller
9th Apr 2019 (5 years ago)
T Kirima
Very organised team who are always quick to respond to queries.
9th Apr 2019 (5 years ago)
S Riley
We were shown around a couple of properties by Adam who was friendly, enthusiastic & extremely knowledgeable about the St Albans area.
1st Apr 2019 (5 years ago)
P Hammond
Friendly efficient people. They guided as smoothly through the often turbulent waters of a house move. We were regularly updated and we appreciated their cheerful positive way. Thanks for all the help.
20th Mar 2019 (5 years ago)
A Tucker-Brown
Adam showed us around a property in Jersey Farm, St Albans. He was very friendly, professional and was helpful in answering any questions we had, Thank you Adam.
Kirsty and Abbi
2nd Feb 2019 (5 years ago)
P S
Really excellent professional service from the whole team start to finish. Thanks Shaun, Matt and Trudie.
30th Nov 2018 (6 years ago)
C Rider
Frosts in Marshalswick have a detailed knowledge of the local area. They were very professional and hardworking to promote my house to find a good buyer. But by far the most important thing to me, was that Matt, Shaun and the team were people I could completely trust, not only to give good sound advice but to negotiate in an honest, fair and straightforward manner with the sale of our family home.
Seller
26th Nov 2018 (6 years ago)
A Dean
Shaun, at Marshalwick Frosts office has been proactive and get communicative in sales deals. He has been instrumental in closing down the deal for the house of my liking. 5 star for his assistance..
Buyer
23rd Nov 2018 (6 years ago)
A townsend
Excellent service, very professional. Thanks Matt & team for all your help..
23rd Nov 2018 (6 years ago)
M Marian
Trudy was a such a nice lady and gave me all the time the informations to understand the process of the purchase.
Trudy, thank you very much!
Buyer
22nd Nov 2018 (6 years ago)
M Tweedie
Thanks Shaun, You have been a great help with our property search. unlike other estate agents that ask what your criteria is, then just send you every house in there portfolio. Frosts (Shaun) actually send you properties that you are interested in. They are a great team to work with. Thanks again.
22nd Nov 2018 (6 years ago)
T Brothers
Great estate agent. Recently viewed a house with Adam. Found him very helpful and knowledgeable. Found Matt & the rest of the team really friendly also.
19th Nov 2018 (6 years ago)
J Harris
Amazing agents. Thanks to Matt and the whole team
15th Nov 2018 (6 years ago)
V Albans
Very professional people who understood my situation and dealt with the sale of my home with empathy. Thank you!
Seller
14th Nov 2018 (6 years ago)
C Wright
My sister and I were very impressed with Matt and Shaun from the Marshalswick office and Trudie from Wheathampstead office who assisted us with the sale of our deceased father's property in Sandridge. Everyone showed empathy with our situation and gave us sound advice on selling the property. they could not have been more helpful or professional.
Seller
9th Nov 2018 (6 years ago)
M Lakhani
In a tough market and trying to sell my house whilst living in another country, the team at Frosts were excellent in every way. Matt and Sean very honest and professional. Trudie also spent so much time in chasing the rest of the chain and making it all happen. Highly recommended
Seller
6th Nov 2018 (6 years ago)
A verrey
these guys are the absolute best around St Albans and the surrounding villages. Matt Brand the manager is seriously knowledgable, honest and always tries his best for his clients. cannot recommend enough, and this is from someone who has gone through all the agents in St. Albans over the last two years!
2nd Nov 2018 (6 years ago)
P S
3 weeks from valuation to sale (STC)! Brilliant effort from Matt Brand and all the team at Frost's Marshalswick, who kept us informed at all times both by phone and online, and were always ready to answer our queries and concerns. Well done everyone!
Seller
25th Oct 2018 (6 years ago)
D Edmond
Just had a house viewing with Adam, and what a fantastic man he is. His genuine nature, attention to detail and the knowledge of the property and surrounding area was nothing short of sensational. Having viewed many properties before, this can sometimes be an awkward experience depending on who shows you the house. Adam quickly put us at ease and allowed the natural flow of the viewing to happen.
13th Oct 2018 (6 years ago)
S McNulty
I have used Frosts to buy and sell a couple of houses, they have always been professional and great to work with. This house sale has been a bit complex for us as a family as we are re-locating to a different part of the country. The whole team at Frosts have lived and breathed this move with me, and have stopped at nothing to ensure the sale progressed smoothly. Particular thanks must go to Trudie, who I think must be the hardest working Sales Progressor in St Albans. I am sure the service and support I received from Frosts saved me from a from dissolving into stressed-out wreck!
Seller
18th Sep 2018 (6 years ago)
C Keates
The team at Frosts Marshalswick were great. Our sale was a probate sale, so maybe a little bit easier than the norm, but they dealt with the sale swiftly and with compassion for our situation. The house was sold and an offer agreed as soon as it hit the market and we had completed within 4 months of the process starting! Couldnt have gone better. Thank you!
Seller
17th Aug 2018 (6 years ago)
J Dong
Matt Brand has been extremely helpful and professional. He has a very down-to-earth nature and was easy to talk to, unlike some other estate agents. He took the time to really understand what we are looking for. Thanks.
4th Aug 2018 (6 years ago)
A Aubert
We are currently in the process of purchasing a property through Frosts in Marshalswick. We can't recommend Matthew Brand highly enough. I don't think we would be where we are now without his help. He is knowledgeable, professional and above all honest. Well done Matt and the rest of the team.
Buyer
25th Jun 2018 (6 years ago)
N Shahsavan
So far really good!
I have recently started to look for a property to buy in St Albans AL4. All the staff at The Marshalwicks branch ( in particular Shaun), have been amazing: professional, courteous, helpful AND cheerful!! They seem to have all the time in the world just for you..I have every confidence they will find exactly what I am looking for.
24th May 2018 (6 years ago)
T Heasley
Trudie and Shaun from Frosts have really gone the extra mile to assist us through a very tricky purchase of a property. They were always quick to respond and kept us in the loop.
Buyer
20th Mar 2018 (6 years ago)
T Crosby
Delighted to have contacted Matt at Frosts Marshalwick this afternoon.
The attention to detail & prompt communication is excellent.
My property in Jersey Farm was sold through this office & I would happily return to them in the future for purchasing a property in the St.Albans area.
Seller
19th Mar 2018 (6 years ago)
J Hislop
Shaun Denton of Frost's Estate Agents Marshalswick, was absolutely brilliant throughout the whole process of buying our new family home. He was informative, knowledgeable and totally professional and I would strongly recommend both Frost's Estate Agents and Shaun Denton for a fantastic house buying experience ! Thanks to all !
Buyer
15th Mar 2018 (6 years ago)
J Ling
Great experience. Friendly and helpful people
14th Feb 2018 (6 years ago)
R Waller
Excellent service from start to finish. I would strongly recommend using them.
21st Dec 2017 (7 years ago)
A Saunders
First time buyer and First time using Frost's and have absolutely no complaints. I would like to say a huge thank you to Shaun, Trudie and Matt for making this process as easy as possible. Professional yet personal would highly recommend.
Buyer
12th Dec 2017 (7 years ago)
E Morrison
Helpful, customer services team at Marshalswick ensured my purchase went through. Courteous, returned all my calls and emails and even helped my buyers too! Thanks Matt, Trudie and Sean.
Buyer
8th Dec 2017 (7 years ago)
D Angel
We have had an excellent experience dealing with Frost’s in Marshalswick. Matthew Brand has been honest, realistic, professional and very patient throughout our process. The team have also been efficient, helpful and friendly. Thank you to all involved!
8th Dec 2017 (7 years ago)
D Allen
Shaun was a pleasure to deal with, a very friendly and enthusiastic chap who made the house buying process stressfree with his efficiency and brilliant sense of humour.
Buyer
7th Dec 2017 (7 years ago)
M Bright
Thank you Shaun and the rest of your fantastic team, my husband and i have now found our dream home not only at an affordable price but also a well desired location. we are very pleased to with your patience and outstanding services.
Buyer
30th Nov 2017 (7 years ago)
C Yt
What a lovely friendly estate agents. The staff have been great and gone out of their way to assist us with our house purchase. They have been patient and very honest. Just what you need during the stressful process of buying a house.
Buyer
29th Nov 2017 (7 years ago)
P Prapatti
Many thanks to Trudie, Matt, Shaun (and Richard and Rosie too ;-)) at Frost's Marshalswick. Superb dedication, honesty and genuine interest in clients' needs made me feel fully understood and supported throughout what turned out to be a long haul effort of ten months, for reasons beyond our control. Thank you so much for being such a super friendly team from day one to completion.
Seller
28th Nov 2017 (7 years ago)
E Fakudze
Selling and buying a house at the same time is a very exhaustive experience but the help we got from Frost's made it more bearable. The staff are honest and friendly and they even fought our corner when a cash buyer tried to swoop in and take the house were were trying to buy at the last minute. Thanks for that Shaun!!
Seller
26th Nov 2017 (7 years ago)
S Ng
Shaun has been fantastic. Dedicated, enthusiastic and best of all, answered questions directly without beating around the bush! His enthusiasm brings with him a positive energy which is important for anyone making a huge commitment. I wish you all the very best.
22nd Nov 2017 (7 years ago)
D Hinds
My wife and I would like to say a massive thanks to Trudie, Matt, Shaun and the team from the Marshalswick office for their hard work and dedication in progressing the sale of our property. We really appreciate your tireless efforts and high standards.
All the best and keep up the good work.
Seller
2nd Nov 2017 (7 years ago)
N Richards
Dear All at Marshallswick office. Thanks for your wonderful service in selling our property. We even got more than we expected!!
Seller
21st Oct 2017 (7 years ago)
Pam
Matt, Shaun and Trudie were very friendly, cheerful and customer focused, but always professional. Felt like they were doing their absolute best to ensure that the house-selling experience didn't become traumatic or stressful. Dealings, whether face-to-face, telephone or email were efficient and a pleasurable experience. As a customer I always felt valued.
Seller
18th Sep 2017 (7 years ago)
N Dissanayake
Fantastic support from Trudi, Shaun and Matt from the Marshals wick Frost branch in connection to my property purchase at sandpit lane. Trudi in particular went above and beyond the call of duty to provide support and facilitate all between the seller, the conveyancer and myself to ensure the process went smoothly in very challenging circumstances. I would not hesitate to use what is obviously a very competent team. Thank you.
Buyer
9th Sep 2017 (7 years ago)
M Arnold
Shaun, Matt and Trudi from the Marshals wick Frost branch were outstanding in their approach. Personal, supportive, challenging to get the purchase completed. Alongside arranging a mortgage appointment which helped move things forward quickly. My experience has been excellent the way they care and keep in contact. It's the personal touches that made my buying experience so special. Well done.
Buyer
11th Aug 2017 (7 years ago)
P Parisi
Matthew, Shaun and Trudi make up the perfect sales team.Matthew is very persuasive and confident while being very easy to talk to. Shaun does perfect viewings and I heard him many a time pointing out little plus points which could have been missed. Trudi is so helpful in every way. She really goes the extra mile to make selling a house less stressful. I feel very lucky to have had the three of them selling my house so successfully.
Seller
19th Jul 2017 (7 years ago)
K W
Thanks to Frosts for the service, and continued help with our property search. Very professional team.
7th Jul 2017 (7 years ago)
P bagnall
Having not needed to sell or buy a house for a great number of years I found everyone helpful and enthusiastic. Their involvement from beginning to sale completion was great and allowed me to concentrate on removing all of my possessions before the sale completed.
Seller
28th Jun 2017 (7 years ago)
D Gibbons
Many thanks to Matt, Shaun and the Marshalswick team including Trudie, who did so much to help our sale progress smoothly. It has been a fairly long and at times difficult process to complete our sale but Frosts have supported us at every stage with patience and good humour. We don't plan to move again but if we ever do we won't hesitate to use Frosts for a third time.
Seller
12th Jun 2017 (7 years ago)
M lee
I have used Frosts 3 times now and I would high recommend to everyone.
Matt Brand & Shaun Denton have been absolutely brilliant!!
I cannot thank them enough for helping me buy my house, sell my house and now through the purchase of my next property.
They are professional, polite and honest. It has been an absolute pleasure having them as my trusted Estate Agents and allowing the process to run smoothly.
Thanks again to you both!
Michelle Lee
Seller
19th May 2017 (7 years ago)
A King
Fantastic team, really helpful getting everything together. Ended up dealing with a different person at every stage of things (booking a viewing, the viewing itself, putting an offer in) but it this was seamless as if they'd all been present at every step. A great collaborative team.
20th Apr 2017 (7 years ago)
A Crouy
Shaun has been a very nice and understanding agent throughout the house search
19th Apr 2017 (7 years ago)
B Ollie
Excellent, from the Sale of the property (Shaun and Matt) to the administration (Trudie). I would 100% recommend
Seller
12th Apr 2017 (7 years ago)
K Nistala
Great team from start to finish. As a buyer it's great to have this level of support. Special mention to Trudie Cobb who rescued the chain from collapse - well done Trudie, great communication and patience. Thanks so much.
Buyer
6th Apr 2017 (7 years ago)
S Smyth
Having just exchanged on our house sale and purchase, we'd like to thank Matthew and Shaun at Marshalswick, and Trudie at Wheathampstead for a very professional service. We've been guided and supported every inch of the way. (Mr and Mrs Smyth)
Seller
20th Feb 2017 (7 years ago)
M Franklin
Been doing a bit of house/apartment hunting in the area & was finding it really tough with other agencies being too pushy & feeling pressured into taking a place. But coming to you guys has been really helpful & was so much more relaxed. A special thank you to Daniela for all of her help. Thanks for taking the time to be so friendly & patient!
26th Jan 2017 (7 years ago)
nibs146
A big thank you to Shaun at the Marshalswick branch he made our purchase go through very smoothly
Buyer
2nd Jan 2017 (8 years ago)
M Townsend
Second time I've used Frosts and I am once again extremely happy with the level of service I received. Thanks in particular to Shaun and Trudy who went that extra mile and also to Richard (the in-house mortgage advisor) who was also extremely helpful and professional at all times.
26th Nov 2016 (8 years ago)
D Jones
First time with Frost's very impressed with their service, plenty of updates & very helpful. Shaun & Trudy reflected well on the business
23rd Nov 2016 (8 years ago)
E Rogerson
I have found all the staff to be efficient, thorough and friendly - especially Daniela Buondonna. This is the second time I have used Frosts and will definitely use them again!! Thank you!
17th Aug 2016 (8 years ago)
R Irish
Frosts from the point of first contact were noticeable for their personal but professional approach and their attention to detail. Daniela Buondonna from the Quadrant office in particular was extremely efficient in identifying and matching our needs, and continued to stay in touch, being very supportive without being intrusive. Would highly recommend.
17th May 2016 (8 years ago)
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