S Snowden
HK&L were great when I wanted to sell my flat this year. They were super responsive when I emailed or called and never left me waiting too long for an answer. When we accepted an offer and the other sides solicitors weren't that great, the team at HK&L done all they could to push and request updates which really put my mind at ease. Thanks team! Kyle and Ciara in particular were fabulous!... Read more
Seller
4th Nov 2024 (10 weeks ago)
H Holmes
I would just like to say a BIG thank you to Jenny Hall for all her hard work and help with the running of my rental properties. Jenny always goes above and beyond with her work and is extremely helpful and knowledgeable. I know she’s only a friendly phone call away if ever I have a problem with a property that needs sorting.
I highly recommend Jenny for the management of properties.... Read more
Landlord
31st Oct 2024 (11 weeks ago)
H Bal
All the team at Hilton, King & Locke are fabulous. Jenny Hall went above and beyond with helping me find suitable tenants for my property. Jenny is the most helpful and professional letting agent I have ever worked with.... Read more
Landlord
31st Oct 2024 (11 weeks ago)
M singh
The team at the branch is brilliant...very friendly and The Guy is The KYLE...he is fantastic and very professional...will keep you update and always reply the call.... Read more
23rd Oct 2024 (12 weeks ago)
M S
I can’t praise and thank the team at Hilton, King and Locke enough. From the initial contact right through to completion they have been amazing. They went above and beyond and helped alleviate the stress of selling my house. All of the team, were professional, ethical, friendly, supportive and kept me updated throughout the whole process and I’d have no hesitation in recommending them as an estate agent. A big thank you to Ciara who took all of the stress out of the whole process.... Read more
Seller
14th Sep 2024 (18 weeks ago)
K Pearmaine-Price
HKL letting service absolutely exceeds my expectations. Thank you Jenny... Read more
Landlord
24th Jul 2024 (25 weeks ago)
R PRIGGE
Jenny Hall at Hilton, King and Locke is amazing! We rented a property through her and could not have been happier throughout our stay. How professional, helpful and friendly Jenny is, is far above and beyond what I could have expected. I highly recommend Hilton, King and Locke as all the services that were part of the rental process were excellent.... Read more
Tenant
4th Jun 2024 (7 mo. ago)
K Norrell
Ciara has been excellent and is a credit to your company... Read more
25th May 2024 (7 mo. ago)
Y
Brought my first property with them. The agents have been fantastic and kept me informed throughout the process.... Read more
Buyer
7th May 2024 (8 mo. ago)
B Siddeek
Great service, very helpful staff and would highly recommend.... Read more
J Thorpe
Ciara has been a real friend throughout the sale of our house. She is thorough professional helpful and a real asset to Hilton King and Locke. I would HIGHLY recommend this estate agent. I wish they could help with buying our property in Dorset.... Read more
Seller
25th Apr 2024 (8 mo. ago)
R J
Amazing team to work with, always professional and organized.
Would recommend the team at HKL .... Read more
12th Apr 2024 (9 mo. ago)
N Binavra
Hope this feedback will help other buyers. We wanted to put offer for one of propertie and given all our personal details with financial avidance. However, one of manager didn't bother to reply us back after week. We have to contact the office and find out that, the property has been accepted offer from others buyer. Personally I feel unprofessional and lack of customer service. Not a good experience.... Read more
Buyer
5th Mar 2024 (10 mo. ago)
L Confidential
I recently experienced significant delays during a property viewing arranged with your agency, which extended over an hour beyond the scheduled time. While I recognize that such delays can occur, especially during the busy Christmas season, my concern lies in the follow-up process. After expressing interest in the house and submitting an offer, I have consistently followed up for a response. Despite assurances of a callback, I have yet to receive any communication from your team. This lack of follow-through has rendered my initial viewing experience, which I had invested considerable time in, rather futile. Timely and effective communication is crucial in such transactions, and I hope this feedback helps improve your service for future clients.... Read more
15th Jan 2024 (11 mo. ago)
J Kang
Excellent service by the whole team of Hilton King, especially Ciara!!
She is simply outstanding, very professional, and the best in dealing with complex situations with such a calm approach.
We had a wonderful experience in buying and selling our properties through them.
I wish them all the very best wishes and good luck for their future.
Keep up the good work!!... Read more
Seller
6th Jan 2024 (1 year ago)
R C
Attentive and nice to deal with.... Read more
5th Dec 2023 (1 year ago)
S Davie
Excellent service. Ciara Evans has the patience of a saint. She dealt with some very tricky situations very diplomatically. She was very helpful and friendly throughout a stressful sale and was happy to guide me through the process which has changed a lot since my last move 35 years ago.... Read more
Seller
14th Nov 2023 (1 year ago)
J kirwan
Great communication and professional service….. thank you... Read more
7th Nov 2023 (1 year ago)
T Watts
I cannot rate Hilton King and Locke highly enough, particularly Jenny Hall (Head of Lettings).
From my first contact with Jenny, she has gone above and beyond to find a wonderful home for my wife and I to rent.
Unlike many of the other estate agents I had spent weeks trying to contact to arrange viewings, Jenny got back to me almost immediately and booked me into to see two properties at short notice – the first of which we loved and ultimately rented. This was particularly helpful because my wife and I had only a short amount of time to find a property to rent and were returning from having lived overseas for two years. Jenny was incredibly knowledgeable about the area and transparent which was also very reassuring for me as a tenet.
Once we moved into the property, Jenny and the entire Hilton Locke and King team have been fantastic in resolving a few teething problems which are an inevitable part of renting any property.
Not only did Jenny work tirelessly to coordinate between us and the landlord but she also intervened with several third parties to help get our issue resolved. The issues were dealt with promptly and with great sensitivity and care. More than that, Jenny was incredibly personable with my wife, to the extent that she went as far as to buy my wife flowers – something which was incredibly appreciated as we waited for an issue to be resolved.
I really cannot rate Hilton Locke and King highly enough. Having previously had some bad experiences renting, I never thought that I would be writing such a positive review for an estate agent. If you are looking for a property to rent in and around the Langley area as we were, however, Hilton Locke and King come strongly recommended.... Read more
Tenant
3rd Sep 2023 (1 year ago)
N Beddell
Very attentive agent, good communication. Would recommend.... Read more
24th Jul 2023 (1 year ago)
A Burgess
Great job thanks to the team, appreciated support thank you Ciara all the very best... Read more
6th Jul 2023 (1 year ago)
E gibson
Ciara and her colleagues have been wonderful throughout our sale. Always helpful and have been so supportive throughout what has been a challenging process for us. They have gone above and beyond. Thank you so much!... Read more
Seller
23rd Jun 2023 (1 year ago)
S arshad
Amazing experience having used HKL for the sale of my property. I knew I chose well with them.
I had Ciara dealing with my case and I couldn't have asked for a better rep. She was clear and straight to the point from the start. Always communicated very well and really fast. If I had any questions or queries, she responded as fast as she could. If I could use HKL for any other sale or purchase, I definitely would!
I couldn't recommended them more!... Read more
Seller
6th Jun 2023 (1 year ago)
D Danysin
To: Jenny Hall
David and Rebeka here. We wanted to take a moment to thank you for the wonderful experience we had renting a house from you. From the beginning, you were professional, courteous, and responsive to all of our needs.
The house itself was exactly what we were looking for, and we were thrilled with the way it was presented and maintained. Your attention to detail was evident in every aspect of the property, and it made our move-in process seamless and stress-free.
Throughout our time renting from you, you were always available to us whenever we had questions or concerns, and you were always quick to respond. It was clear that you take great pride in your work, and we were so grateful for your commitment to making our stay as comfortable as possible.
Overall, we would highly recommend you to anyone looking for a professional and reliable property manager. Thank you again for everything, and we wish you all the best in your future endeavors.
Sincerely,
David and Rebeka from Iver... Read more
Tenant
26th Apr 2023 (1 year ago)
A Fiaz
Jenny Hall has helped us find out first home together and we can’t fault her service in any way! Super friendly and professional, kept us informed and super quick to get things done! Would definitely recommend her and this estate agents for anyone looking for their next place or looking to sell or rent their property.... Read more
12th Apr 2023 (1 year ago)
F Ernesto
Jenny Hall went out of her way to assist us with a rental property in Gerrads Cross. She is a great professional, friendly and extremely competent. I would highly recommend Hilton, King & Locke.... Read more
Tenant
10th Feb 2023 (1 year ago)
Danielle
We recently purchased a house through HKL Farnham Common and couldn't recommend them more! Ciara has been amazing from the very first viewing, answering any questions that we had and helping us with chasing solicitors. She consistently kept us in the loop and always replied to emails quickly. If we come to sell we would use HKL without a doubt. Thanks again Ciara!... Read more
Buyer
5th Jan 2023 (2 years ago)
R Kumar
Ciara is very professional and friendly, she has completed our house buying process very smoothly by communicating well with all parties and keeping us up to date with all necessary information. I would definitely recommend Hilton, King and Locke.... Read more
Buyer
23rd Dec 2022 (2 years ago)
G Higginson
Hilton King and Locke offer a superb service in both sales and lettings and Jenny Hall is a very helpful manager who offers top tips to prepare your property for lettings or sales. I had the 5 star treatment.... Read more
9th Dec 2022 (2 years ago)
J Maynard
Ciara was fantastic, keeping me informed every step of the way.... Read more
5th Dec 2022 (2 years ago)
A Belal
Ciara has been amazing from the minute I met her.
I am a first-time buyer, Ciara has definitely made the experience a lot less scary than I thought it would be.
Friendly, Great communication ,Very helpful
I would highly recommend... Read more
Buyer
10th Nov 2022 (2 years ago)
K Dunn
Would highly recomend Hilton King and Locke for there very friendly and helpful staff.... Read more
31st Oct 2022 (2 years ago)
T maponga
We were almost giving up looking for a property, then came Jenny Hall. She was very good and patient with us. Great service and constant communication. We are happy people. Thank you Jenny and HLK.... Read more
4th Oct 2022 (2 years ago)
R Botha
Absolute pleasure dealing with HKL Farnham Common. Jenny Hall went out of her way to assist us with a rental property in Farnham Common. She is very professional and takes great care of her clients. I would highly recommend Hilton, King and Locke Farnham Common.... Read more
Tenant
1st Oct 2022 (2 years ago)
S C
After a bad experience with another estate agent we moved our rental property to Jenny Hall at HKL 6 months ago.
We couldn't be happier, Jenny found us the best tenants and is on top of everything. She responds promptly to emails and calls and even called on her day off to keep me informed. We've now given her another instruction and know that she will do an amazing job with that property too. She's a a credit to HKL!... Read more
Landlord
29th Sep 2022 (2 years ago)
P Romaine
Hilton King and Locke did a fantastic job selling my house and exceeding my expectations at every stage of the process - Ciara Evans was simple awesome!... Read more
Seller
13th Sep 2022 (2 years ago)
N Ahmad
We dealt with Ciara in sales, and she was amazing from start to finish! Our solicitors weren't the best communicators but luckily for us Ciara kept us in the loop about the whole sale process. Highly recommend Hilton, King & Locke. We are now in the same area as Hilton, King & Locke and will be sure use them for again, hoping we find our next property through them. Thank you for all your help, Ciara is an asset to the Farnham Common branch. Best wishes, Naz & Aftab Ahmad... Read more
Buyer
12th Sep 2022 (2 years ago)
M Dhaliwal
Had such a good experience with Leigh and his team at HKL and I would always recommend them. A very special mention to Ciara who in sales has acted so professional and was extremely good with the whole process of supporting a house sale.... Read more
Seller
8th Sep 2022 (2 years ago)
L Campey
I’ve been renting a property for the past 3 years from a lovely lady that uses Hilton King & Locke as her agent. I have to say from start to finish HKL have been great! in particular I wish to mention Jenny Hall. I have never had the pleasure of meeting Jenny in person but she has been my main contact at HKL from day one. I’m moving now as I have managed to buy somewhere but HKL have been a lovely estate agent to deal with over the years. Jenny Hall has always made herself available when I needed anything and has always been super quick at responding and dealing with any issues. Even the process of new potential tentants coming to view the flat have been done with the least inconvenience to me thanks to Jenny. Thank you Jenny & the team would definitely recommend this agent quality property and quality service start to finish!... Read more
Tenant
20th Aug 2022 (2 years ago)
D Williamson
I sold my flat with HKL Farnham Common in July 2022. Having had my property on the market for almost two years with another agent and unsuccessfully didn’t sell my property, I decided a change of agent was needed. When I first met Ciara Evans, straight away, her manner warm, friendly and professional. She booked an appointment quickly and came to value the flat on the same day. Within four weeks I was fortunate to receive an offer. Throughout the process, Ciara was exceptional. She did an amazing job keeping me up to date with every step and was very efficient with ensuring the process was moving along as quickly and as smooth as possible as well as making sure her colleagues were informed and could help me in her absence. Ciara’s invaluable years of experience of the industry shone through and she comes highly recommended to sell a property. Thank you very much :-).... Read more
Seller
19th Aug 2022 (2 years ago)
N Aslam
Very poor and unprofessional service. Me and my husband sent numerous emails and made numerous phone calls in regards to a property we were interested in viewing in high wycombe through the Farnham Common branch, lettings department by Jenny Hall! No further communication. Lack of professionalism and etiquettes, i have furthered the complaints to a director who has seemingly done nothing. We will no longer be recomming HKL for further friends and family. Very unprofessional company!... Read more
18th Aug 2022 (2 years ago)
N Akhtar
Very poor and unprofessional service. Me and my husband sent numerous emails and made numerous phone calls in regards to a property we were interested in viewing through the Farnham Common branch, lettings department. Over the phone we kept being told we will be contacted asap, today or tomorrow. Had absolutely no communication back from them. Definitely will not be contacting them again or recommending them!!... Read more
11th Aug 2022 (2 years ago)
R Bailey
Jenny Hall is fantastic when it comes to lettings.
Put so much time and effort in to find us the right tennant. I look forward to working with Jenny for a long time to come. Thank you HKL.... Read more
24th Jun 2022 (2 years ago)
I Holt
HKL did a great job for us through a difficult selling and onward buying experience. Ciara was a real star in keeping us and the rest of the chain informed of progress. She was also very proactive in resolving issues throughout the chain. We would recommend their services.... Read more
Seller
5th May 2022 (2 years ago)
Oliver
Amy did a great job throughout our house purchase, keeping in constant communication and ensuring that solicitors on both sides were keeping pace.... Read more
Buyer
21st Apr 2022 (2 years ago)
M Heybourn
Used HKL to sell the family home. Jade, Amy and all the ladies in the office could not of been more helpful. Kept us up to date with what’s going on. Helped us with problems with solicitors. A great team.... Read more
Seller
12th Apr 2022 (2 years ago)
G CM
AVOID!!!!!
This letting agent entered our property without permission to conduct a viewing whilst my partner who was teaching children over zoom during the pandemic was online. This caused us extreme stress and endangered her key worker status.
They were absent and negligent through the entire letting process and were only interested in anything when it was connected to their commission.
Totally unprofessional and rude.... Read more
Tenant
9th Sep 2021 (3 years ago)
E Misquitta
Had a wonderful experience using Hilton, King and Locke for the place my partner and I have just moved into.
Jenny our letting agent was highly responsive and quick to let us know of any changes and anything outstanding. She has been professional and helpful from start to finish. Could not have asked for better.
Highly recommend using Hilton, king and Locke for lettings.... Read more
Tenant
31st Jul 2021 (3 years ago)
P Klein
I can’t speak highly enough of Jenny and her team. Not only did they provide me with an excellent property, they did their best to support me in other areas too with their wealth of knowledge.
The service they provided seemed a lot more personal and it was clear they were extremely responsive to my needs at all times.
Highly recommended.... Read more
7th Jun 2021 (3 years ago)
A T
I cannot say how much I am so appreciative of Jenny Hall. Jenny exhibited professionalism and valuable work ethics during these unprecedented times. Jenny supported me in reversing a negative situation to a positive. In my opinion Jenny is an important asset to Hilton, King and Locke.... Read more
29th Mar 2021 (3 years ago)
D Pawar
The rental team lead by Jenny has got to be the best in Bucks and Berks.. so proactive, problem solvers, and more importantly professional i strongly recommend... Read more
Landlord
11th Mar 2021 (3 years ago)
A tekin
We went there a few times before lockdown, always seem understaffed. Lady early 50's (Jan?) we sadly had to deal with, apparently a director, never there, part time she said, didn't know what she was doing. We gave up... Read more
15th Jul 2020 (4 years ago)
S Chaudhry
JENNY HALL in Lettings was amazing throughout the whole process in securing the property. She helps when others estate agents don’t attempt and just say SORRY without talking with landlords to see if they would agree. Even after me and my babies moved into our new house, she was kind enough to call and see if I settled in ok and if I needed anything. The nicest person I have met in this trade and if needed will definitely use again. Highly recommended to whoever requiring a great service with a SMILE. Hope you like the flowers! Thank you so much, Sidra- SL3... Read more
Tenant
26th Jan 2020 (4 years ago)
T Sheikh
Professional run family business, Jenny their Lettings manager has been very helpful in sort out the finer details the of our property. Always very knowledgeable and professional, I would not hesitate in recommending her to any prospective landlord .... Read more
Landlord
14th Jan 2020 (5 years ago)
C Munt
The service from the team at HKL was outstanding.A more professional approach you could not ask for. Tania went out of her way to keep us and the buyers of our house up to date at every stage of the proceedings.She resolved seemingly insurmountable problems in a calm and reassuring manner, bolstered our flagging spirits and was always available to answer even the most trivial of questions. My neighbour recommended HKL to me and I, unreservedly recommend them to you.. HKL are simply the best!... Read more
Seller
9th Jan 2020 (5 years ago)
N
I would highly recommend HKL. We recently sold and purchased via their Iver and Farnham Common branches, from start to finish they really supported us. They were professional, always on hand and always pleasant to deal with.... Read more
Seller
28th Dec 2019 (5 years ago)
K Hopkins
I've got to say I was overwhelmingly impressed with the estate agent service we received buying our first home. From viewing to completion we had outstanding service. All correspondence was prompt and helpful. They went above and beyond to support us with any queries or issues. Will be using again if we evr need to. Definately recommend!! ?... Read more
Buyer
16th Dec 2019 (5 years ago)
L Anderson
Chris and the team have been absolutely fantastic throughout the purchase of our new home. They have always been incredibly responsive, provided very timely updates and been extremely accommodating with viewings and access. Overall, the service has been outstanding and I would not hesitate to recommend them to sellers or purchasers alike.... Read more
Buyer
12th Dec 2019 (5 years ago)
M Heys
A massive thank you again to Jenny Hall for delivering me an excellent new tenant without any void period on my property. Thorough professional and efficient service as always thank you... Read more
Landlord
6th Dec 2019 (5 years ago)
C Ting
I recently applied to rent a flat through Hilton, King and Locke. Jenny Hall at the Farnham Office was amazingly helpful, pointing me in the right direction of other suitable properties when my initial enquiry didn't match my needs.
5* and would recommend for renting, many thanks Jenny!... Read more
Tenant
1st Dec 2019 (5 years ago)
J Nixon
I sold my flat with HKL. It was my first experience of selling a property and they were very friendly and professional. Chris Wood did an amazing job keeping me up to date throughout the process. He guided me through every stage, making it simple to understand, and always gave me an honest opinion. Great team, very reliable, thank you very much HKL Farnham Common.... Read more
Seller
24th Oct 2019 (5 years ago)
A Pyrhonen
When putting our house on the market we were first thinking of using an online estate agent however decided against this due to bad experiences from friends and family. We were recommended HKL by friends; one who had bought from HKL and the other who had sold via HKL. We can only echo our friends’ words by saying how professional, responsive, honest and reliable Tania & Chris were at all times. Throughout the process we were kept uptodate on everything and never had to chase as HKL were so proactive. Very reliable, helpful and pleasant to deal with and they went the extra mile to provide excellent service – would highly recommend this Estate Agent to anyone! Thank you very much!... Read more
13th Aug 2019 (5 years ago)
F Favour
I purchased my first property from HKL and the staff at Farnham Common were really helpful. Tania and Chris were very supportive and I would like to thank them so much for their work. In particular Tania went over and above to help me. I would highly recommend their service.... Read more
Buyer
12th Aug 2019 (5 years ago)
D Quarterman
Chris and Tania were great to work with, always helpful, supportive and completely understood what I was looking for, will definitely choose HKL again and would highly recommend.... Read more
6th Aug 2019 (5 years ago)
Excellent service nothing was too much trouble, great communication would recommend to anybody. Special thanks to Tania and Chris.... Read more
Buyer
3rd Jun 2019 (5 years ago)
J James
I chose HKL to sell my parents home. As I had used them previously and they were very professional. This time around they didn't disappoint! from initial valuation to completion. Friendly staff at the branch a special thank you to Chris Wood who did a great job keeping me up to date on all stages of the selling process he was Fantastic thank you.... Read more
Seller
23rd May 2019 (5 years ago)
L freeth
We have just bought via HKL and have found them a great estate agent. Communication has at all times been great and process been made extremely stress free. In particular Chris Wood has been fantastic, everyone buying a house needs a Chris to help things go smoothly, he goes above and beyond expectation.
Thanks Chris and team for helping us move with ease.... Read more
Buyer
1st Apr 2019 (5 years ago)
R Pasco
They made purchasing of our first home as easy as possible and kept us informed every step of the way. We would highly recommend them to anyone selling or buying a property. We found Tania to be enthusiastic, honest and extremely helpful. Many thanks.... Read more
Buyer
11th Dec 2018 (6 years ago)
C Brown
The Farnham Common office were very helpful in selling our property. The support and advice was great. Thanks especially to Tania!... Read more
Seller
3rd Dec 2018 (6 years ago)
R Wren
Hilton King have been the most professional Estate Agent I have ever dealt with . They have been transparent and professional at all times as well as going that extra mile to support you . If you want an estate agent that genuinely look after your interests then use Hilton King. They are great at keeping you abreast of the status of your sale and always doing what they say they will. Their staff are great. A special mention to Tarnia Brodie a real asset on their team.... Read more
Seller
20th Mar 2018 (6 years ago)
F Haroon
I'm very pleased with the service HKL provided during my home purchase process all the way from viewing to completion! Even though the journey had it's ups and downs due to external factors, HKL kept me in the loop throughout and were always available when i needed them.
Their staff are extremely friendly and are always just a phone call away. I would highly recommend their services.... Read more
Buyer
16th Nov 2017 (7 years ago)
D Navinchandra
Hilton King and Locke have been amazing with my journey of buying a new home. The staff were great and very supportive during this stressful journey of buying a new home. They always went out of their way to ensure everything was completed on time and there was no delay. The level of communication was excellent with regards to chasing up for the information from the sellers solicitor when needed and providing an up to date information for peace of mind to me as a buyer. They ensured everything was track. Problem to every solution :)
As a buyer I highly recommend Hilton King and Locke, Farnham Common.... Read more
Buyer
6th Nov 2017 (7 years ago)