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  2. HS Estate Agents
HS Estate Agents Logo

HS Estate Agents

Closes at 6:00pm
137 Kings Road, Brentwood, CM14 4DR
At HS Estates we understand our clients want to sell their properties for the best possible price, in a time-scale to suit their requirements and in a stress-free manner. If you’re considering selling a property in Brentwood & Upminster a meeting with us and a full market appraisal will give you a very clear picture of who might buy it, what it will sell for, how long it’s likely to take to achieve a sale and what should be done to achieve the best price in the required time frame. Honesty and Integrity… • Because we don’t overvalue properties to secure instructions. • Because our marketing strategies ensure we don’t miss buyers who are looking for a property like yours. • Because we negotiate hard on your behalf, we won’t carelessly compromise on the value of your property. If we’re accurate in our initial appraisal of value, and honest with our clients, our properties will sell in a timely manner without a compromise having to be made on price. Crucially, properties in our hands sell without lingering on the market, growing stale and struggling to find a buyer until the price is finally reduced to where it should have started. However, we are attuned to changes in the market, and our valuations always anticipate upward trends. Our sales succeed where others fail to proceed to completion! In a market where economic uncertainty has led to a particularly high rate of deals breaking down prior to exchange, at HS Estates, our ‘fall-through’ rate is negligible. Our view is that, when an offer is accepted on a property, our work has just begun. We believe communication to our vendors and purchasers is paramount at all times. • We qualify our buyers and stay on top of the deal until contracts have exchanged, removing glitches and smoothing any turbulence that may arise in the process. • We anticipate potential problems and provide solutions before they become problems. • Many of the properties that we sell are to buyers who don’t have a property to sell themselves, meaning there are less complications. How will our staff make a difference to your move? As a service industry, the success of our business relies on staff who are at the top of their game. While sales skills are clearly paramount, our rigorous selection process also focuses heavily on fielding a team that our clients will find approachable, friendly, and easy to work with. We are also caring, mature, hugely informed, and empathetic when it comes to client needs. The partners of HS Estates are fully involved in the business on a daily basis and have had a big influence on creating a team that share the same values and aspire to the same service levels as they do themselves. In an industry sector where a high turnover of staff isn’t unusual, we have an exceptional record of staff who have found little appeal in moving on, preferring to remain within the HS Estates ‘family’ and in some cases are almost becoming part of the furniture! Experience matters! We’re not the flashiest, we’re not the newest, but we have built a sound reputation for getting the job done well without sacrificing honesty and integrity – or humour!. As a company and as individuals we’ve been in the business long enough to have experienced a wide range of different markets and economic climates. We know how to go about achieving the best possible results for our clients in times of sustained growth, and in times of economic gloom. We’re not just here for the good times! Talk To Us If you’re considering selling a property in Brentwood or the surrounding areas, request a current market appraisal of your home. A meeting with us, and a full market appraisal, will give you a very clear picture of who might buy your property, how that target market can be reached, what it will sell for, how long it’s likely to take to achieve a sale, and what should be done to achieve the best price in the required time frame. With expertise, experience and sound advice, HS Estates will add value to your property transaction.

Opening hours

  • Monday 9:00am - 6:00pm
  • Tuesday 9:00am - 6:00pm
  • Wednesday 9:00am - 6:00pm
  • Thursday 9:00am - 6:00pm
  • Friday 9:00am - 6:00pm
  • Saturday 9:00am - 5:00pm
  • Sunday Closed
View all details

Accreditations

  • tpos

HS Estate Agents Reviews (112)

Have you used this agent?
  1. 91% 5/5 Stars
    91%
  2. 4% 4/5 Stars
    4%
  3. 1% 3/5 Stars
    1%
  4. 1% 2/5 Stars
    1%
  5. 4% 1/5 Stars
    4%
All (112)
Seller (42)
Buyer (20)
Landlord (13)
Tenant (10)
General (27)

Anonymous Homeseller

4/5 Stars
The agent has been very responsive, slight oversight with the pricing when we initially put it up. Since then did advise to change and from viewings to dealing with the offer the agent has been very responsive. No complaints.... Read more
Seller
25th Nov 2024 (11 weeks ago)

P B

5/5 Stars
HS Estate successfully assisted in selling my flat in Barking. I found all aspects of the team from marketing, sales to helping completion professional. Communication was regular and informative at each stage. I therefore would recommend their services to others.... Read more
Seller
20th Oct 2024 (16 weeks ago)

S Nasinde

3/5 Stars
Ritchie was a well-organised and prepared estate agent. Much better than many we have done viewings with elsewhere. However i did notice that the agency seems to photoshop trees into their garden images which is misleading.... Read more
19th Oct 2024 (17 weeks ago)

L Wosahlo

5/5 Stars
HS estates are by far the best estate agents I have dealt with. Myself and partner were first time buyers. Throughout the whole process, they were very helpful and informative about each step. Richie was very honest and made the viewing process a joy!... Read more
Buyer
12th Oct 2024 (18 weeks ago)

A Potter

5/5 Stars
This is the second time I’ve used HS Estates and both times it was a pleasure. Ritchie, Corran and Simone were communicative, helpful and hard working. It wasn’t the easiest property to sell, but their diligence and tenacity really helped to see it through. I would not hesitate to use them again or recommend them to others.... Read more
Seller
14th Sep 2024 (22 weeks ago)

V Anand

5/5 Stars
I had an exceptional experience with our HS estate agents for the last 2 years. They were incredibly approachable and friendly, always making us feel welcome and valued. Their availability was outstanding, as they were accessible anytime of the day for any kind of emergency maintenance reports, ensuring issues were resolved promptly and efficiently. Their assistance in liaising with the landlord for genuine requests, such as tenancy extensions, was invaluable. They consistently provided prompt responses to emails and phone calls, making the whole process smooth and stress-free. Overall, it was a pleasant experience working with them, and their professionalism and dedication were truly commendable. I highly recommend their services to anyone seeking reliable and supportive tenancy estate agents.... Read more
Tenant
2nd Aug 2024 (6 mo. ago)

J Barry

5/5 Stars
Georgina and Fran were very helpful throughout the process of securing a rental property. They were always on hand to answer any queries and were quick to respond, which was much appreciated. Would definitely recommend!... Read more
Tenant
31st Jul 2024 (6 mo. ago)

SHED

5/5 Stars
First time renting out a property and this experience with HS Estate couldn’t have been any more pleasant. From start to finish has been totally professional and everything that arose has never been a problem to solve. I definitely recommend this company.... Read more
Landlord
31st Jul 2024 (6 mo. ago)

M Snyman

5/5 Stars
We bought our property through HS estate agents and they were absolutely fabulous, we felt taken care of throughout the process especially as it is our first home ! Simone especially was instrumental in the whole home buying process and she made us feel heard and taken care of. Could not recommend enough and will definitely be using in the future when the time comes!... Read more
Buyer
5th Jun 2024 (8 mo. ago)

E Phillips

5/5 Stars
HS estates were hugely helpful in selling our property. After a number of failed attempts over three years across 2 agencies we decided to give HS a go and it was the best decision. Immediately we felt prioritised, communication was excellent and their sheer perseverance led to securing us a buyer. Can’t thank Simone and team enough for driving it to close in the final stages, keeping up communication between the buyer and solicitors. Wouldn’t hesitate to recommend!... Read more
Seller
2nd May 2024 (9 mo. ago)

J Taylor

5/5 Stars
We bought and sold through HS. The team were great. Could not fault and would highly recommend.... Read more
Seller
11th Apr 2024 (10 mo. ago)

A Biagioni

5/5 Stars
The HS team were tireless in their attempt to sell my property. Friendly service paired with determination meant even after several other agencies trying to sell my property over a course of a few years, this team were the ones to get it done! Nothing was too much to ask and I am really grateful to them for their hard work. Thanks Simone and team.... Read more
Seller
4th Apr 2024 (10 mo. ago)

C Gaizauskas

5/5 Stars
We've worked with Fran and Kirsty from HS Estate Agents twice now, and they've been consistently exceptional. From understanding our needs to delivering - they were highly professional throughout. Their transparency, communication, and dedication made the rental process smooth and stress-free. We highly recommend Fran and Kirsty for their outstanding service and expertise. Thank you both for your excellent support!... Read more
Tenant
27th Mar 2024 (10 mo. ago)

G Wade

5/5 Stars
Professional estate agents. Richie and Simone were very helpful. Richie was professional, smartly turned out and a good ambassador in this line of work.... Read more
27th Mar 2024 (10 mo. ago)

T Barr

5/5 Stars
They say selling your house is one of the most stressful things in your life, but the Team at HS Estate Agents dealt with Absolutely everything from start to finish, with regard's to me having to sell my Fathers Property due to his ill health. We can’t thank you all enough for handling everything on our behalf and taking charge of the entire situation. Thank you all so much to Andy, Fran, and Co. Tim & John.... Read more
Seller
18th Mar 2024 (10 mo. ago)

M Chappell

5/5 Stars
We want to say a big thank you to Fran and her Team for the way they managed the letting of our property. We have used many Letting Agents in the past, however were so pleased with the care and detail Fran took in finding tenants for us. From start to finish, Fran and the Team completed and advised us of the process/search results/photographs of our flat/arranged appointments/advised on correct contracts/and arranged that we had a really excellent field of prospective tenants. We haven't ever experienced such professionalism when renting out our property and we have recommended HS Estate Agents to our friends and family. If you are looking for a Letting Agent to find prospective tenants and manage your property, then use Fran and the Team at HS - you won't be disappointed.... Read more
Landlord
22nd Feb 2024 (11 mo. ago)

M B.

2/5 Stars
Deceptive by omission, buyer beware. Estate agent misled us about the purchaser's proof of funds by omitting important information - exposing us to a large risk that only came to light once we were very far down the road of transacting in the chain. Separately when advertising to us another property we uncovered more information which led to the withdrawal of our offer, then saw the property listing continued by HS Estates omitting what we had discovered. So, there's a trend with HS Estates. They did sell our place eventually, but I will never be using their services again. Edit: HS Estates, your response is such a distortion of fact I must reply. This is incredible and entirely illustrates my point about your business. To be clear, 1. Your agents withheld from us that the purchaser only had 5% as a deposit, nobody cares they're a first time buyer we care that the deposit total was deliberately withheld and then your agent attempted to gaslight us into believing its normal. Your staff eventually apologised in writing for this. 2. Your agents played no part in the resolution of the problem, which your agents created in the first place. That resolution in any case was not what you described. 3. The risk of exchanging beneath 10% is upward liability for the remaining 5% of the deposit total if completion doesn't occur, you're professional estate agents you should know this. This is on top of the risk that the purchaser's won't have sufficient funds to complete the transaction so we lose time and money on legal fees incurred. We had a right to know at the point of proof of funds to make an informed decision. 4. We discovered the advertised property was a leasehold with so few years remaining it was un-mortgagable which you were advertising as purely a freehold property. Upon this discovery, when we withdrew, your listing was not amended to reflect this.... Read more
Seller
5th Feb 2024 (1 year ago)

M linnell

5/5 Stars
The whole team at HS Estates were extremely thorough and provided an excellent service when renting my property.... Read more
Landlord
20th Dec 2023 (1 year ago)

K canham

5/5 Stars
The team at HS Estate Agents led by Andy and Fran, made the process of selling my home as stress free as possible. Very professional from start to finish, a good quality brochure and all viewings conducted by their team. Special mention to Michaela and Anita for taking care of these visits by prospective buyers. HS gave valuable advice at key stages and kept me fully appraised with updates on the progress of the sale.... Read more
Seller
17th Dec 2023 (1 year ago)

E dalipi

1/5 Stars
Awful service, spoke to the “partner” of the business in regards to letting out my property and began asking questions not related to my property and was condescending and rude during the phone call... Read more
Landlord
11th Dec 2023 (1 year ago)

R Gonzales

5/5 Stars
I met up with Anita to view a bungalow for my parents. She was absolutely lovely and really understood how much I needed to find the right place them. She had an excellent knowledge of the neighbourhood and the property as well as spending time to chat about little details that were important to us. Thank you!... Read more
5th Dec 2023 (1 year ago)

A Mullinger

5/5 Stars
I have nothing but praise and gratitude for Anita from HS Estate Agents. Anita took the initiative and contacted me when my property had been on the market for a while with another agency and was not receiving offers. From the outset Anita has demonstrated integrity and professionalism and i appreciate her valuable advice. Anita's understanding and patience with clients' needs and the time she takes to ensure potential buyers get a proper feel for the properties on her agency's books is above and beyond anything i have experienced before. Anita has kept me updated and informed throughout and her approach has resulted in genuine interest and a couple of very good offers. Also Simone, Michaela and the rest of the team are always on hand and have been very positive, kind and helpful????... Read more
Seller
1st Dec 2023 (1 year ago)

N Humphrey

5/5 Stars
All good, nothing bad. Thank you in particular, to both Michaela for her initial dealings with the marketing of my property and then Simone during the actual sale process. This wasn’t an easy transaction due to various issues frustratingly, caused by my flat’s Management Company. However, the efficiency, professionalism and user friendly communication from the HS staff, made the whole sale procedure, a far less stressful experience.... Read more
Seller
28th Nov 2023 (1 year ago)

J P

5/5 Stars
A very helpful and professional team. Our house search from beginning to end was very well handled, the team especially Simone made every effort to keep us informed and to respond immediately. Would definitely recommend their services to others. Jesmin... Read more
26th Nov 2023 (1 year ago)

D Parker

5/5 Stars
Absolutely amazing from start to finish. Very professional and knowledgeable. There was always someone at the end of the phone if needed. HS team made moving a pleasant experience.... Read more
7th Nov 2023 (1 year ago)

T Lister

5/5 Stars
Michaela, Simone and Jodie were brilliant. Always in touch with updates and available to help with queries. Would definitely recommend.... Read more
6th Nov 2023 (1 year ago)

M Sullivan

4/5 Stars
Anita was the best agent we have dealt with.... Read more
3rd Nov 2023 (1 year ago)

L Johnson

5/5 Stars
Kirsty and the team at HS estate agents looked after us for the best part of 2.5 years at our old letting. Polite, consistent and nothing was too much for them to deal with. I’d personally like to thank them for all their help and support over the past few years! A real letting agent firm that cares! 5*!... Read more
Landlord
4th Oct 2023 (1 year ago)

A Gough

5/5 Stars
Fran was very helpful and made the process of starting our tenancy as stress-free as possible. We would definitely recommend HS Estates.... Read more
Tenant
13th Sep 2023 (1 year ago)

Anonymous Homeseller

5/5 Stars
I found the girls at HS very helpful, friendly and honest.... Read more
Seller
3rd Sep 2023 (1 year ago)

C Warren

5/5 Stars
HS Estates were exceptional in both the selling of our house and the purchase of our new house. Having them co-ordinating both parts of the chain was the best decision we made! It's was 30 years since we last moved so the daunting process was handled so well by Michaela (whose professional knowledge and wisdom enabled us to obtain the dream house we wanted) Michaela was a very calming influence on such a potentially stressful process and, with her great team Anita, Jodie and Simone , enabled the whole selling and purchasing to go so smoothly and quickly. With constant updates from the whole team throughout we would thoroughly recommend using HS Estates !... Read more
Seller
12th Aug 2023 (1 year ago)

M Kaynak

5/5 Stars
I was leaving London behind and I noticed how the estate agents work differently compare to London ones. London estate agents chase you instead of me chasing them to get a place to rent or buy. I can't thank enough to Fran and her team to give me a place that I call home faster than any other estate agents in Brentwood. They are very professional and friendly. They helped me out during the process. I always recommend them any of my friends who wants a place out of London. Thanks for being there for me and thanks for giving me a place to call home.... Read more
12th Jul 2023 (1 year ago)

B McCarthy

5/5 Stars
The service we received from Fran and her team at HS was exemplary. From start to finish everything was professional and exceedingly efficient. We have dealt with a number of estate agents over the last 30 years living in the area and have no hesitation in recommending HS Estate Agents. In fact, I feel confident in stating they are probably the best in the area for both sales and lettings. Friendly, efficient and trustworthy!... Read more
23rd May 2023 (1 year ago)

J Bourgeois

5/5 Stars
I was lucky enough to have a few wonderful ladies assist me through the buying process. I had lots of bumps along the way but Michaela was brilliant from the start - always remaining professional, warm and friendly even through frustrating situations. This really made a difference as I was a first time buyer, doing it by myself, so got very stressful at times! It’s really refreshing to deal with individuals that genuinely care about their clients and communicate so well. Thank you!... Read more
Buyer
4th May 2023 (1 year ago)

A calcutt

5/5 Stars
I have used HS to sell my house and the service was very good. The % was competitive and the team were very friendly and professional, communicating with everyone all the time. They made sure that everyone knew what was going on at all times and they represented my house very well, which sold very quickly. I would definitely use them again!... Read more
Seller
8th Mar 2023 (1 year ago)

T Baker

5/5 Stars
Lovely estate agents - highly would recommend, kirsty and Fran really looked after us ????... Read more
25th Feb 2023 (1 year ago)

A Nizam

5/5 Stars
My experience was very positive with HS estate agents. From booking the viewing to getting the key everything went very smoothly. What was most appreciated was the personalized approach they took in recommending an appropriate flat based on my requirements. I was in need of a flat as soon as possible and I was able to get the key just 3 working days after the viewing. Fran was easily contactable whenever I had a question and very helpful. Overall I am very happy with the service they provided.... Read more
Tenant
15th Feb 2023 (1 year ago)

T Castle

5/5 Stars
Purchased a house recently through this estate agency. The service was excellent and the after sales I received from Michaela was outstanding. I would highly recommend them and I wouldn’t hesitate to buy or sell through them again. Thank you x... Read more
Buyer
23rd Jan 2023 (2 years ago)

M Glynn

5/5 Stars
Michaela, Molly and the rest of the HS Estates team were fantastic from start to finish. Great communication, very responsive and always going the extra mile to ensure our tight timeframe was met. We were delighted with the service and would have no hesitation recommending them to others.... Read more
20th Jan 2023 (2 years ago)

S Koodun

5/5 Stars
Fran and the team are a delight to deal with from the initial sign up of the property to the process completion. Communication throughout the process is first class and cannot recommend highly enough. - great service all round!... Read more
Seller
19th Jan 2023 (2 years ago)

S Smith

5/5 Stars
Fantastic team lead by Michaela. The whole office are so friendly, proactive and helpful. Answered all of our questions, reassured us during the challenges of selling and buying and were transparent and honest thoughout. Wouldnt hesitate to reccomend them, they make the process of buying and selling a lot easier.... Read more
Seller
13th Jan 2023 (2 years ago)

M Haque

5/5 Stars
I don’t ever write google reviews, but can I just say how impressed I was with the service at HS Estate Agents. I was a first time buyer and they put me at complete ease and helped me through the process. Michaela, Tanya and all the staff were always so approachable. They also provided me with a welcome box with all the essentials for a move. I could not have been more pleased. Thank you.... Read more
Buyer
12th Jan 2023 (2 years ago)

J Bulaitis

5/5 Stars
We were lucky to be buying our new house with HS Estates. The team were communicative at all times as well as being friendly and professional.... Read more
Buyer
3rd Nov 2022 (2 years ago)

Andrea

5/5 Stars
Extremely happy with the service that Molly, Michaela and Tanya provided throughout the sale of our house. We were very lucky to deal with HS Estate Agent as the team was extremely professional, always available and super reactive to the various queries we had. I strongly recommend working with this agent!... Read more
Seller
13th Apr 2022 (2 years ago)

S K

5/5 Stars
Brilliant service from HS Estates . The communication was excellent and all my queries and questions were answered quickly. Molly was a brilliant help throughout and ensured the process was quick and efficient. Thank you very much!... Read more
18th Feb 2022 (2 years ago)

S heron

5/5 Stars
I found HS Estate Agents a pleasure to deal with, they were and still are friendly, helpful, personal, professional and worth every penny. My parents are at the age where dealing with tenants and the maintenance of their spare property is getting too much, so last year myself and my brother took over the property by fully refurbishing it to attract the right tenant. When it came to finding a new tenant we decided to call around a few agents in the Brentwood area. Even after just talking to Fran from HS on the phone I had pretty much made up my mind that this was who we were going to use, and after our meeting it was confirmed. Fran took on all the viewing and filtered the surprising number of people that wanted the property. I was amazed that we ended up in a position where we had to choose who we wanted to have the house amongst the 5 families that made the short list and all wanted to move in immediately!! We all agreed on the same family and have since been back for 2 inspections, and I can say we certainly picked the best, as they house is immaculate. We can't thank Fran and her team enough, they made things so easy and the communication was excellent. we will certainly be using HS Estate Agents again.... Read more
Landlord
15th Feb 2022 (2 years ago)

M Mariyathas

5/5 Stars
I have been a tenant for over 5 years and dealt with Fran & Kirsty. They have been very professional and understanding. I was treated as a person rather than a number. Thank you so much. Highly recommended.... Read more
Tenant
28th Jan 2022 (3 years ago)

J bonnett

5/5 Stars
From the first contact to final completion I have nothing but paise for HS Estate Agents. Not only did they listen to what I wanted , they communicated with me and kept me updated at all times. I would definitely recommend using HS for their professionalism, speed and quality of service by the whole team. Superb ????... Read more
26th Jan 2022 (3 years ago)

Elyse

5/5 Stars
We completed on our first house with HS Estate Agents in September, from our first viewing they were so helpful and responsive even with the delays in purchase due to Covid. Andy and Molly helped us navigate the process of buying for the first time and were professional, friendly and helpful throughout. We couldn't recommend HS Estates anymore, thank you for helping us find our beautiful home!... Read more
Buyer
13th Dec 2021 (3 years ago)

C Belchambers

5/5 Stars
Michaela and Molly from HS Estate Agents, Brentwood, Essex  were brilliant from beginning to end on the sale of our property and purchase of our new home. They kept us informed at every step, kept the chain going strong throughout and overcome many obstacles threw our way!!!! I would 100% use Michaela in the future to purchase a property. Professional, friendly always contactable (even out of hours) definitely went above and beyond her job role. Thank you :)... Read more
Seller
10th Dec 2021 (3 years ago)

C jarrett

5/5 Stars
Thank you to Michaela and Molly for all your help on our recent move. From marketing, viewing, support t& communications throughout the process the team were excellent. The sale was particularly difficult, new build nuances but the team went over & above to ensure it all went through. Thanks so much, sure the chain would've collapsed without your help! No hesitation at all in recommending HS Estates... Read more
Seller
23rd Nov 2021 (3 years ago)

T Nightingale

5/5 Stars
From the moment we had our property valued I have to say the service has been outstanding from Micheala and molly from HS estates. HS do not leave you in the dark with anything they kept us informed at every stage of the transaction and mediated effortlessly with both our buyers and our solicitors I would highly recommend this estate agency for being at the top of their game! Keep the excellent work up! ????... Read more
Seller
6th Nov 2021 (3 years ago)

R Dankwa

5/5 Stars
The team has been fantastic and their drive to help is second to none. Excellent service delivery... Read more
5th Nov 2021 (3 years ago)

R Reid

5/5 Stars
Thank you to HS Estate Agent for a great experience in selling our property. Michaela and Molly have been absolutely fantastic all they way through my sale which took a lot longer than expected. They adopted best practices throughout the COVID Pandemic which for us a family was very important. Michaela was brilliant from day 1 so friendly and very knowledgeable when it come to selling our property. Molly was amazing, so friendly, helpful and always communicated regularly and this was very much appreciated. I feel HS Estate Agents go above and beyond and I cannot recommend them highly enough. Thank you... Read more
Seller
26th Oct 2021 (3 years ago)

J Hume

5/5 Stars
We had an excellent experience with HS Estates. Michaela and Molly were our contacts and did a very professional job and kept us informed continually. Well done and thank you.... Read more
24th Oct 2021 (3 years ago)

Fred

5/5 Stars
Molly kept us updated regularly and got problems solved quickly for us. Highly recommend using the HS team. Thank you for making our move stress free. Will definitely be using them again.... Read more
23rd Oct 2021 (3 years ago)

H Daleyk

5/5 Stars
We recently purchased our new home through HS Estate Agents and they were absolutely fantastic, especially Molly and Michaela. They worked so hard to ensure that the whole chain were pushing forward with their own sale and were always at the end of the phone whenever we had a question. HS Estate agents definitely made the whole moving process so much easier and I would highly recommend them and would definitely use them to sell our home, if we were to ever move again.... Read more
Buyer
22nd Oct 2021 (3 years ago)

T Moss

5/5 Stars
I couldn't recommend the HS team highly enough! Both Michaela and Molly made the whole process as stress free as possible, with plenty of communication throughout. Fantastic service and highly professional. Thanks guys!... Read more
16th Oct 2021 (3 years ago)

F Clark

5/5 Stars
The team at H-S Estates did a wonderful job of selling my property. The whole team were friendly, helpful and really proactive at pushing the purchase forwards. I'd really recommend them to anyone looking to buy or sell in the area.... Read more
Seller
9th Oct 2021 (3 years ago)

Anonymous Homeseller

5/5 Stars
Couldn’t have asked for a better service! Molly and Michaela are the dream team. Always there for help and both made the process so much better for us with all the help they provided throughout. Would highly recommend.... Read more
Seller
22nd Sep 2021 (3 years ago)

K Bridges

5/5 Stars
I honestly cannot fault HS Estate Agents, they have all been absolutely wonderful! We were dealing with Molly for buying our first property. As first time buyers, we needed all the guidance we could get! Molly was so helpful in explaining the process and keeping us updated. We heard from her nearly everyday regarding what was happening in the chain. I honestly don’t think we could have got our first property without Molly- so a massive thank you for all your hard work. We will be sure to use HS again!... Read more
Buyer
13th Sep 2021 (3 years ago)

K Kat

5/5 Stars
The team at HS were professional, approachable and knowledgable. They kept me informed at all stages of the sale, and were masterly at chivvying all parties throughout. I would not hesitate to recommend them.... Read more
Seller
9th Sep 2021 (3 years ago)

Ricky

5/5 Stars
I cannot recommend HS Estate Agents highly enough. From start to finish you are kept informed and made to feel like you are their only client. Thank you so much for all of your help... Read more
6th Sep 2021 (3 years ago)

A Hayzelden

5/5 Stars
People say buying a house is one of the most stressful things to. I can only say that I am forever in the HS Team's debt as they worked continuously on our file! advising us of every step they took! and everything they did! without their hard work I wouldn't be living in the house I am in now! Truly grateful for all the work you have done!!! Thank You Again! Adam & Lucy... Read more
Buyer
24th Aug 2021 (3 years ago)

Keith

5/5 Stars
This is the first time we've moved in 25 years and therefore a totally new experience. We booked a total of 6 x Estate Agents to value our property and out of those 6, we could only pick two (2) that we felt worth while allowing to sell our home, for various reasons, out of those HS Estate Agents stood out. We could not have picked a better Estate Agent to go with than HS Estate Agents, you had been recommended to us by a friend and when Michaela arrived we immediately hit it off, she was friendly, articulate, professional and most of all, she knew her business, the reason we say this is, EVERYTHING she said during the valuation came to fruition, from the valuation of our property, the number of customers she said she had that were interested in our type of property, through to how they carried out the viewings and finally, the most important part, the sale & sales process, She was absolutely fantastic from start to finish. After we had accepted the offer on our home, we were introduced to Molly and once again we could not have asked for a more professional person, she helped us through every part of the sales process, she was in constant contact with us, even to the point that she set up a WhatsApp group between Michaela, Molly & ourselves, so we ALL knew what was going on at any given point, barely a day would go by without us getting a call or text keeping us updated with matters, once again FANTASTIC. Words cannot express how much Michaela, Molly & HS Estate Agents have made selling our property a lovely experience, it's been an absolute pleasure and we would whole heartedly recommend anyone thinking of selling their home to use them. Thank you so much Michaela & Molly. Gill & Keith (ACKLAND)... Read more
Seller
19th Aug 2021 (3 years ago)

Anonymous Homeseller

5/5 Stars
This is the first time we've moved in 25 years and therefore a totally new experience. We booked a total of 6 x Estate Agents to value our property and out of those 6, we could only pick two (2) that we felt worth while allowing to sell our home, for various reasons, out of those was HS Estate Agents. We could not have picked a better Estate Agent to go with than HS Estate Agents, they had been recommended to us by a friend and when Michaela (Valuations Agent) arrived we immediately hit it off, She was friendly, articulate, professional and most of all, she knew her business, the reason we say this is, EVERYTHING she said during the valuation came to fruition, from the valuation of our property, the number of customers she had that were interested in our type of property, through to the how they carried out the viewings and finally, the most important part, the sale & sales process, She was absolutely fantastic from start to finish. After we had accepted an offer on our home, we were introduced to Molly (Sales Progressor) and once again we could not have asked for a more professional person, she helped us through every part of the sales process, she was in constant contact with us, even to the point that she set up a WhatsApp group between Michaela, Molly & ourselves so we ALL knew what was going on at any given point, barely a day would go without us getting a call or text keeping us updated with matters, again FANTASTIC. Words cannot express how much Michaela, Molly & HS Estate Agents have made selling our property a lovely experience, it's been an absolute pleasure and we would whole heartedly recommend anyone thinking of selling their home to use them.... Read more
Seller
19th Aug 2021 (3 years ago)

T S

5/5 Stars
Molly and Michaela were a pleasure to deal with - professional, friendly and efficient. Thank you for all your hard work HS Estates in both selling our property and the purchase of our new home.... Read more
Seller
17th Aug 2021 (3 years ago)

J Jackson

5/5 Stars
I bought a flat advertised with HS Estates recently. They were very responsive and kept things moving at a good pace. We had regular contact, was a great experience all round.... Read more
Buyer
16th Aug 2021 (3 years ago)

T Art

5/5 Stars
What can I say…the hardest working team of professionals yet so friendly and kind. Michaela and Molly worked their magic to turn our selling/purchasing process into success and honestly we couldn’t have achieved the completion of the deal without their support. From the bottom of my heart and on behalf of my family thank you so much for your incredible efforts. Would highly recommend them without any reservations. Thank you HS Estate Agents!... Read more
Seller
16th Aug 2021 (3 years ago)

Sinclopus

5/5 Stars
The team is extremely welcoming and helpful. They followed us through the whole purchase, ensuring the top quality service. Despite the issues related to the paperworks and legal pathways, Molly, Andy and Diane have been supportive and professional to achieve the goal. If you’re looking for a house in Brentwood, then that’s the crew for you!... Read more
Buyer
24th Jul 2021 (3 years ago)

C Delaney

5/5 Stars
Rented a property with them lovely people great property to... Read more
Tenant
19th Jul 2021 (3 years ago)

L Morton

5/5 Stars
I can honestly say that since becoming tenants in september last year, Fran and her team have been absolutely amazing! We have never experienced such a well organised and professional agency who are also incredibly friendly and really love what they do!! This is what sets them apart from everyone else and is the reason why i will be reccomending them to everyone i know!... Read more
Tenant
9th Jul 2021 (3 years ago)

S Baker

5/5 Stars
We can not thank HS estates enough, we used them first to manage a rental & then into the sale of that property. From finding us a 5star tenant and hassle free rental to finding the perfect purchaser. The whole team have simply been wonderful in very challenging times.... Read more
Seller
25th Jun 2021 (3 years ago)

P McEniry

5/5 Stars
HS Estate Agents were on top of everything from start to finish,. They kept me regularly informed throighout and I would highly recommend... Read more
15th Jun 2021 (3 years ago)

G Free

5/5 Stars
I honestly can't rate HS Lettings highly enough. I first met Fran Brabham-Neil just after my father died and I was considering letting the house that was to be left to me. I saw many agents at that time, but Fran was the only one I felt inclined to work with at what was a very difficult time. Fran is entirely professional in her offering whilst being truly genuine, trustworthy, and there to offer a very personal service - not just get business in the bag. It took three years for me to finally clear and empty my father's home. Even whilst it was still not ready to let, Fran was there to offer advice and guidance and get me across the finish line. I feel very lucky to have chosen such a partner in this hefty project. I was delighted with the way the property was advertised and I had total confidence in her selection of prospective tenants. Everything happened swiftly and smoothly from that point on and the tenants too were happy with the process. As a landlord, I do not hesitate to recommend Fran and HS Lettings. My sincere thanks to her and the team.... Read more
Landlord
11th Jun 2021 (3 years ago)

M freeman

5/5 Stars
Good people to deal with . Very professional... Read more
21st May 2021 (3 years ago)

J Nealon

5/5 Stars
I have used HS Estates for both rental and purchases services and have found both aspects with the estate agent to be professional, efficient and effective. What I appreciated as a customer was the style of management taken by Fran and her team. The process was seamless, personal and stress free. The team honestly go above and beyond to keep you happy as a purchaser and landlord. The local knowledge, professional manner, traditional business, honesty and support are what makes HS Estates stand above all the other agents in Brentwood.... Read more
Landlord
20th May 2021 (3 years ago)

G Hodge-Brown

5/5 Stars
Most professional agent I've ever dealt with, would recommend to everyone Thanks again to Kirsty, Fran and the team... Read more
6th May 2021 (3 years ago)

F Begum

5/5 Stars
Was a pleasure dealing with HS Estates. They were very professional and provided great customer service. A special mention for Michaela who went above and beyond to get us through to completion.... Read more
22nd Apr 2021 (3 years ago)

D Cook

5/5 Stars
Simply brilliant. A very personably, honest, trustworthy and professional approach. Molly and Michaela were both brilliant. Nothing was too much trouble and they kept communication lines open right the way through the process. We approached several agents when looking to sell our property but I am so glad we went with HS.... Read more
Seller
29th Mar 2021 (3 years ago)

A Bodunrin

4/5 Stars
Thank you to the team especially Molly for the outstanding professional support while making my house purchase. The team are very responsive, return calls and do everything in their capacity to ensure the purchase process is a smooth one. I was supported from viewing with Diane and up to completion. Even with delays from the solicitors, Molly kept in touch everyday with all sides and never got tired of my numerous calls. I will recommend HS Estate Agent if you are looking to buy in the Brentwood area.... Read more
Buyer
19th Mar 2021 (3 years ago)

Anonymous Homeseller

5/5 Stars
HS Estates were exceptional in every single way possible and I do not believe I would have sold my property without them. They are professional, likeable and very hardworking. I personally experienced a very long and drawn out sale due to incompetent solicitors on both sides, however I was always able to speak to someone at HS Estates every day and they were instrumental in pushing the sale across the lines A big thank you to Michaela, Diane and Molly who were all proactive in getting viewings and getting it sold in what was a very competitive market. I don’t plan on selling anytime soon, but when I do, HS Estates will be my first port of call before any other agent in Brentwood. Thank you so much for everything!... Read more
Seller
18th Mar 2021 (3 years ago)

K Handelaar

5/5 Stars
I would Highly Recommend HS Estates. Fran has been outstanding on the rental side, very efficient and speedy service. Takes away a lot of stress from us as landlords! Michaela has also been great on the sale side. Everyone is super friendly and helpful, can't recommend enough!... Read more
17th Mar 2021 (3 years ago)

A Joshi

5/5 Stars
I've never posted a Google review before, but HS Estates is worth it. They are understated experts at what they do. They are responsive, knowledgeable and personable. From the first valuation to completion they drive the process between all parties - seller/buyer/solicitors/surveyors, and project manage the sale until key handover. My experience with HS Estates has far exceeded any previous engagement with estate agents (thankfully), and I could not recommend them more highly.... Read more
Seller
10th Mar 2021 (3 years ago)

J Ross

5/5 Stars
As a landlord I would highly recommend the rental side of the business. Fran has always delivered a fast, professional and personal service. She’s trustworthy and deals with issues quickly when they arise. Plus she is a good judge of character and knows how to find reliable tenants. I wouldn’t hesitate to work with her again.... Read more
Landlord
10th Mar 2021 (3 years ago)

N Cole

5/5 Stars
Michaela at HS estate agents was literally a life saver with our purchase. Even ft rit nearly all collapsed at the last minute she was working into the early hours to resolve some legal matters the purchase was having. Friendly hard working and professional.... Read more
Buyer
4th Mar 2021 (3 years ago)

T Kennedy

1/5 Stars
HS Estates treated us despicably. We put in an offer (which was accepted) just over the asking price for a property in Brentwood, but when the banks surveyor went to value it, it came back £40k below the asking. The vendor was looking at moving to Spain and covid was making them dither, they didn't want to drop the price, which is obviously not the Estate Agents fault (apart from greedily over valuing!) We tried calling, emailing the agents to find out what we do, if we negotiate?? They basically ghosted us! Ignored every communication with us, and up until now was still listed as under offer (that was our offer from a year ago) now I've looked and it's SOLD! Unprofessional and very rude!...and although still actively looking, we now won't even entertain a property thats been added by this terrible company.... Read more
Buyer
3rd Mar 2021 (3 years ago)

G Allick

5/5 Stars
I was so impressed with Michaela and Molly from HS Estates. I was supporting someone purchasing a property. I can honestly say, I don’t think I would have been able to get through the process without their input and support. Always willing to answer any questions and chase up solicitors to ensure the purchase went through. Moving house can be the most stressful thing. These ladies worked incredibly hard for us. They took a lot of the stress and anxiety from us. I would highly recommend them and HS Estate Agents to others. Forever grateful to you both for helping find the dream property, exchange and complete!... Read more
Buyer
24th Feb 2021 (3 years ago)

S Ince

5/5 Stars
We had two agents come to market our property and we immediately decided to go with HS Estates thanks to Michaela's professional and pleasant manner. We were kept informed on a regular basis as to how things were developing and this became critical leading up to exchange and completion. Despite a very small chain, issues kept cropping up that tested everyone to the limit but Michaela, Andy, Molly and the rest of the team were fantastic in very difficult circumstances and we would have no hesitation in using them again or recommending them to others. Thank you!... Read more
Seller
21st Feb 2021 (3 years ago)

J Taylor

5/5 Stars
Thank you Michaela for providing such a great service. Michaela was always on hand to answer any questions and give great advice, particularly with difficulties during lockdown. We changed estate agents when we lost our buyer during lockdown and the service from HS estate agents was streets ahead of the agents we previously used. Thank you!... Read more
Seller
8th Dec 2020 (4 years ago)

E Hough

5/5 Stars
What a fantastic company! Hardworking, honest and diligent. Michaela and team are simply unstoppable and will get your property sold in record time for the best possible price.... Read more
Seller
25th Sep 2020 (4 years ago)

M Tracey

5/5 Stars
Prior to instructing HS Estates to sell our property, I read the online reviews and after meeting Michaela at the valuation, knew that she was the person to entrust with the selling of our family home. She is very efficient, hardworking, conscientious and friendly, She regularly chases up matters to ensure that progress is being made, right up to the completion day. We lost our buyer during Covid 19 Lockdown and Michaela kept me regularly updated as to the current position. As soon as restrictions were lifted, she arranged viewings adhering to strict Covid guidelines. Michaela is a real credit to her profession. I have already recommended a couple of friends and have no hesitation in recommending her to others,... Read more
Seller
28th Aug 2020 (4 years ago)

P Frampton

5/5 Stars
HS are head and shoulders above every other estate agent in the Brentwood/Shenfield/Upminster area. We tried many different agents whilst selling/buying and the service we received from the outstanding Michaela resets every poor review that you’ll ever read of an estate agent. Michaela cares deeply about her clients and goes far beyond the call of duty to help them find/sell a property and she has a lovely friendly demeanour making it very easy to work with her. In our case, Michaela showed us around our dream new build development 2 years before she managed to get us in and she religiously kept us in the loop about any changes until one day she contacted us to let us know that one of the properties had come back on the market and then she helped us negotiate the price and go back and forth until we bagged it. After the sale she then returned to the property to show us how everything worked and to make sure we were happy. She is a credit to HS and if we had any plans to move (which we won’t as we found our dream house) Michaela would be the first person we would call...... Read more
Buyer
26th Aug 2020 (4 years ago)

R Macham

1/5 Stars
We would strongly warn anyone off these people for multiple reasons. Their marketing was always lacklustre but we also had a missed appointment from a member of staff and sulleness from Michaela. We had never even heard of the manager until we saw that an agent had let viewers go into our house unaccompanied while she stood outside idle. Andy maintained she was following Covid guidelines but we were never advised of this beforehand and there is of course no way we would have agreed to letting strangers roam free in our lovely home. We were given no apology, in fact Michaela was unpleasant and moody on the phone ('because it was her day off'!) but Andy is clearly a person who cannot let things go and gets easily riled and pitifully petty when challenged on his company's practices. I don't think he was keeping much of an eye on proceedings, though claimed his employees don't lie to him despite the fact that there were contradictions in stories so lies were told somewhere without doubt. He will surely reply to these comments with nonsense arguments and irrelevancies as he has already done with us and has done to every criticism already raised on here. It's best to ignore a personality like that, as we have been doing. Please avoid these people, there are plenty of decent estate agents in Brentwood who get results. Sadly, these people are small-minded, incompetent and dishonest. 0 out of 5.... Read more
Landlord
19th Jul 2020 (4 years ago)

N Jones

5/5 Stars
We have just sold our two bed Brentwood-based property using HS Estate agents. We are indebted to all the staff who have worked tirelessly to help us; overcoming a series of challenges that presented themselves during the sale process. We were recommended these guys by a friend who had previously used them and spoke glowingly about the personal touch he received when comparing them to "bigger" estate agents. Through no fault of HS Estate agents, our sale process became a protracted affair due to 2 buyers pulling out midway through the transaction, coupled with numerous complications linked to solicitors! As a result, the personal touch became very welcome! HS Estate agents worked tirelessly to reassure us in times of disappointment, provided us with numerous new viewings & ensured we were kept updated with regular updates and information throughout. Thankfully, it was 3rd time lucky for us, completing in early April, just before the madness of COVID-19 hit. Even at such a unique time, the team were able to continue to provide us with a professional, personal service, allowing us to retreat into lock-down safe in the knowledge that our onward chain would not be affected. We will be recommending these guy to anyone who asks. Thanks to all at HS Estate Agents, especially Michaela & Brad.... Read more
Seller
19th May 2020 (4 years ago)

S Almeida

5/5 Stars
Outstanding service! HS Estate agents recently assisted with the letting of my property and everything went exceptionally well. The whole team is brilliant but i worked more directly with Fran and she does go the extra mile in ensuring everything is in order and on time. Definitely recommend HS to everyone looking to buy, sell or let a property. Thank you.... Read more
Landlord
22nd Apr 2020 (4 years ago)

B Drummond

4/5 Stars
HS estate agents helped our move go as smooth as possible during the current situation, we was not sure if we would be able to move but HS estate agents did all they could do to help us complete. Michaela was exceptional. Always chasing all parties as to what was needed next and keeping in constant communication us. We found Michaela to be really professional, genuine and honest - providing a really personal service. We would recommend HS estate agents to those looking to buy or sell and we will aim to use them in the future if we decide to sell.... Read more
14th Apr 2020 (4 years ago)

J Hart

5/5 Stars
HS estates have recently assisted with my property purchase and I have been impressed with the service from start to finish. Special thanks go to both Michaela and Andy with their excellent customer service and professional manner we were able to complete our property purchase and mortgage agreement within 3 weeks of making an offer. They were contactable at all times and chased constantly where necessary to ensure everything was completed in a timely manner. Michaela made the whole process seem stress free and has continued to be helpful with questions and queries since the sale completed. I would recommend HS Estates without hesitation. Thank you so much for all of your help.... Read more
Buyer
15th Mar 2020 (4 years ago)

G Folwell

5/5 Stars
HS Estates have recently handled our property sale and purchase. Special thanks goes to Michaela who went above and beyond to support us throughout the process making it feel like it was a very personal service. Her excellent customer service and professionalism meant we were kept informed at all times and because she was regularly chasing all parties in the chain (including solicitors) the whole process completed in a very timely manner. Michaela is a credit to her profession and we would highly recommend both her and HS Estates to anyone buying or selling a property.... Read more
Seller
2nd Mar 2020 (4 years ago)

C Redmond

5/5 Stars
To say that HS went beyond the call of duty is an understatement. It is rare nowadays to find small companies that have such strong and professional attention to detail. I had never realised that the actual selection of a property is a small part of the process. The really tricky parts are once you decide which house you want!! Michaela was literally fantastic and ran most of the process for the entire chain to ensure that we had a reasonable completion date. I can't imagine how long the process would have taken without her maintaining a daily focus on the entire chain and what needed to happen. Thank you HS, fantastic service and very competitive fee.... Read more
2nd Apr 2019 (5 years ago)

M Ayache

5/5 Stars
I went to H.S Properties to find an apartment for rent and I have to say I received not just good service but much more than that. Good people, patient, kind and sensitive to my every need. The manager, Steven, helped me with the paperwork and explained to me kindly everything I should know and I really felt safe with him and with his contract. I will highly recommend him and H.S properties to everyone that I know in need of his service.... Read more
Tenant
27th Feb 2019 (5 years ago)

S Brown

5/5 Stars
I have just sercured my first home with HS Estate agents. To say the service I recieved was outstanding would be an understatment, these guys go the extra mile to keep you updated on the progress of your move. I highly recomend anyone whos buying a property to use these guys. Big thank you to the Team for making me a very happy and proud home owner.... Read more
Buyer
4th Jun 2018 (6 years ago)

S Cakebread

5/5 Stars
Wonderful service. Lee and Andy acted very professional throughout the probate sale of my late cousins property. There was some hurdles along the way, but these were swiftly dealt with. The communication was excellent throughout the sale, with myself, the buyer and the probate team. I would highly recommend.... Read more
Seller
11th Apr 2018 (6 years ago)

K Edwards

5/5 Stars
I can highly recommend HS Estate Agents. We gave them a difficult job of selling our unusual development opportunity.. although it took time and lots of effort from all of the team with site visits etc We finally sold! A special thanks to Gavin who had to put up with the roller-coaster ride!!! Thanks again :)... Read more
Seller
6th Mar 2018 (6 years ago)

J demetriou

5/5 Stars
We would like to say a huge thank you to both Fran and Andy at HS estate agents. Fran has done a great job of finding suitable tenants for us so speedily. You can tell Fran is highly experienced in this field with a great deal of knowledge which has made it so much easier for us. Fran made sure every aspect of the rental agreement was looked over and was so very helpful from start to finish. Andy helped us with our finances to buy our new home and would highly recommend him to family and friends. He guided us through the whole process and we could not have asked for anymore. He was incredibly helpful and made buying our new home stress free. They both really know their stuff and would highly recommend HS Estate agents to anyone in the future.... Read more
Landlord
26th Feb 2018 (6 years ago)

C kniveton

5/5 Stars
Friendly and professional always going above and beyond!... Read more
5th Feb 2018 (7 years ago)

L Watts

5/5 Stars
A big thank you to Fran on finding me suitable tenants for my property in just over a week! From the very first meeting with Fran I knew that I did not want to use anyone else to market and manage my property. She put me at ease right away and I was very impressed with her professionalism but also her personable approach. I instantly felt like a weight had been lifted off my shoulders at what was an emotional and stressful time. She was very knowledgeable, organised and efficient throughout. Nothing has been too much trouble and the service I have experienced has been second to none. Also, thank you to Andy for his financial advice and input - your guidance has been invaluable. I would not hesitate to recommend HS Estates.... Read more
Landlord
2nd Feb 2018 (7 years ago)

R L

1/5 Stars
Very poor service and try to fleece you for all they can when your tenancy comes to an end. Update - I won my case against Fran and HS Estates after they unlawfully kept some of my deposit money, and I will now recieve my full deposit. I'm not sure why Fran treated my family and I with such contempt from day one. She was overly nice before handing over our money, then was a total b**** from there on out and was the main reason for us moving out when our tenancy was up. We're happily settled in our new home now and having an enjoyable experience renting through beresfords, much like we have with all the other estate agents we've used. :-) P.S. Just seen HS Estates response. The fact that you lost the case speaks for itself. P.P.S. Being told that you've called the police after I politely texted you to say that it will cost you more in court, is a first. Also gave our friends and family a good ol' chuckle when showing them your text messages... Read more
Tenant
18th Jan 2018 (7 years ago)

S Norris

5/5 Stars
HS Estates were very professional in dealing with both my sale and purchase. My husband and I were extremely pleased with how smoothly the sale and purchase went through. Would definitely recommend to family and friends. Special thanks to Lee and Michaela who were always very pleasant and kept me updated at all times.... Read more
Seller
16th Jan 2018 (7 years ago)

G Brindle

5/5 Stars
Thank you HS Estate Agents for selling my home so quickly. Very Happy.... Read more
Seller
16th Jan 2018 (7 years ago)

M Barritt

5/5 Stars
I would highly recommend HS Estates. Felt very welcome from the offset, through to the final transaction. Lovely approachable and down to earth staff...thank you for helping me find my first home and making the whole experience less stressful!!... Read more
Buyer
15th Jan 2018 (7 years ago)

N james

5/5 Stars
Great estate agents, would highly reccommend... Read more
15th Jan 2018 (7 years ago)
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