N cain
Great experience with Balgores on my recent sale , very professional and pro-active, always on top of the sale making sure everyone was pushing in the right direction.
Couldn't recommend more.... Read more
Seller
8th Dec 2024 (9 weeks ago)
T Elanjithara
Great service with the sales. Billy was very professional and helpful. Great communication, they managed to find the right buyer and followed up the process closely , resulting in a seamless sale process. Highly recommend... Read more
Seller
7th Sep 2024 (22 weeks ago)
E Longson
Fantastic experience and excellent service. I'm writing this review as a non client Joe at Balgores Brentwood is the agent for my buyer. Joe is polite, honest, professional and a genuinely lovely person. If he says he will get back to you, he will no matter how busy he is. He has a "get it done" attitude which is what you need when buying/selling a property. Joe kept me informed on the progress of my sale and how the chain was progressing. It wasn't the easiest at times but he remained positive. He was talking to everyone in the chain from the bottom to the top, which was me the non client. In my opinion every Estate Agent should have a Joe. I would definitely recommend Balgores Brentwood especially Joe ???? thank you for a job well done ???? ?? I can't wait to put a face to the voice ????... Read more
R Thomas
I couldn’t have asked for a better experience whilst moving house. All the staff at Balgores have been amazing but Joe Hayes in particular has been fantastic!
He is reliable, very very helpful, friendly, reassuring and funny. ( we all need some humour to help us along the way) he goes above and beyond his duties.
Joe has made the selling and buying of my house a very memorable (in a good way) experience.
I would ???? recommend Balgores estate agent. I would never go anywhere else.
Thank you from the bottom of my heart!... Read more
Seller
3rd Jul 2024 (7 mo. ago)
S Thirkettle
Balgores Brentwood have been excellent from beginning to end. Joe has been absolutely brilliant. He is very efficient and professional. Thank you so much for assisting along the way to make my sale smooth. 5 stars ????... Read more
Seller
2nd Jul 2024 (7 mo. ago)
L Holland
Bought my house through Balgores last year, they made the whole process from start to finish easy! Professional in their work and know what they’re doing. A year later Mike came to value the house again after renovations. Would not hesitate to use Balgores again when we decide to move on ???????? Thanks guys... Read more
Buyer
15th May 2024 (8 mo. ago)
S Barwick
My fiance and I have recently moved into a rental property which was managed by Balgores Hayes. Jake Coldwell truly went above and beyond in assisting us with any questions we had, with timely and efficient responses. The process was extremely easy and anything we were unsure of, Jake was quick to help and provide any reassurances. If we do decide to move homes, whether it be another rental or buying, I would absolutely refer back to these guys as they have gained my total trust and I know what a great service they provide. I would 100% recommend.... Read more
Tenant
17th Apr 2024 (9 mo. ago)
J Carroll
I cannot speak highly enough of the team in the Brentwood office. Right from the initial contact and valuation Michael was first class and kept me regularly updated with progress, even if there was nothing to report. Fantastic team and i would not hesitate to recommend if you are thinking of selling... Read more
Seller
2nd Jan 2024 (1 year ago)
K Sepelis
MASSIVE thanks to Joe! He is a true gentleman and man of the word. Literally made it sooo easy for us(first time buyers). Always in touch, always gets the job done. Never seen such a good agent in my life!... Read more
Buyer
19th Dec 2023 (1 year ago)
G Woodland
Jamie, Joe and the team did a great job of handling a tricky property sale. They kept me informed and advised throughout the process. I couldn’t have asked for better Thank you all very much for such a professional and effective service.... Read more
Seller
2nd Dec 2023 (1 year ago)
M Stagg
Fantastic service support and communication from Michael during the sale of our property... Read more
Seller
24th Oct 2023 (1 year ago)
R Green
Michael from Balgores Brentwood is beyond a dream to liaise with. Having dealt with many estate agents, I can safely say he is one of the best out there. He is efficient, trustworthy, honest, open, kind, caring, considerate, compassionate the list goes on. He goes out of his way to help you. I would like to thank Michael for everything he has done for us and even though we ended up purchasing a property through another agent, he was kind enough to sit there and listen about the other property, wish us luck and offer advice, whereas other estate agents can’t wait to get off the phone and are very rude once you no longer require their services. Balgores, Brentwood you have an absolute gem and you are extremely lucky to have him as part of your team.... Read more
Buyer
24th Oct 2023 (1 year ago)
A Grimble
Michael at Balgores was excellent, I cannot recommend him highly enough -- he came with a thoroughly planned and professional approach, and then they delivered it ! I chose them in particular because of their careful approach to vetting offers received to ensure they were proceedable -- especially at this time when so many house sales are falling through. Thank you Michael for making our house sale so simple and successful.... Read more
Seller
13th Oct 2023 (1 year ago)
S Brooks
having previously failed to reach a sale with another agent I was sceptical about putting the house on the market again. Michael arranged for a series of views on the first day on the market. we had a few offers within a few days. We accepted and completed within 12 weeks. Michael followed up on all calls and validated offers to confirm serious buyers. Will definitely use Balgores again.... Read more
Seller
14th Sep 2023 (1 year ago)
O thompson
Balgores have kept in touch with me ever since I bought a house through them over 5 years ago, as I told them at the time we were always planning on moving in a few years. Prior to instructing them on the sale of my current house in 2023 they have always been helpful and responded on any questions I had about the general market. We sold our house in an incredibly difficult market so I am very grateful for all the teams hard work. Michael in particular has been fantastic throughout the whole process. If I were to sell my house again I would absolutely use Balgores again. Very satisfied with the fee level and overall service. A+++ five stars.... Read more
Seller
13th Sep 2023 (1 year ago)
pinkjinxification
These guys have helped with the sales of 2 properties for our family now. Honestly can't recommend them more. They've just done a probate sale for us, they've been respectful and kind the whole way through, and i couldn't be more grateful.... Read more
Seller
29th Jul 2023 (1 year ago)
B Roper
Scheduled viewing at property cancelled due to tennant getting covid. Agreed we would look to reschedule for the weekend if possible, but was left with them to contact me for when I can view.
I am not told they have an offer accepted.
Poor communication.... Read more
23rd Jan 2023 (2 years ago)
V Greenwood
Jake at Balgores Hayes has been extremely helpful and lovely to talk to. He has made the whole process of renting my first property incredible easy - he is always available when I call and replies to my emails quickly. All the staff I have spoken with were polite and friendly and I would highly recommend the team at Balgores... Read more
Tenant
20th Jan 2023 (2 years ago)
A Moghul
Been a pleasure dealing with Balgores for my move. Jake Coldwell has extremely helpful and I can’t thank him enough for his work to swiftly get everything done. For a process which can be quite stressful, Jake and Balgores have made it extremely easy and I couldn’t recommend them enough.... Read more
20th Jan 2023 (2 years ago)
J Watson
Jake Coldwell helped me secure the most amazing home I've lived in! He made himself and the keys available for me to see it on the same day, and made sure the full process was smooth. He's new on the team but I wouldn't have known as he did a great job! :)... Read more
Tenant
20th Jan 2023 (2 years ago)
T Bolton
Very disappointed with Balgores. Extremely unprofessional not wanting to pass my offer on to a seller despite it being on the market for many months. I called back a month later to ask if my offer could be put forward a second time round and ended up with a very argumentative staff member who still refused. No idea why they are deciding what should be put forward and what shouldn't, no wonder it's been on the market for months - avoid at all costs!... Read more
Buyer
15th Sep 2022 (2 years ago)
J Makam
Ben at Balgores Hayes is a gem of an agent. He is amazing at his job and was very informative. He is very patient and I would highly recommend him if you are looking forward to purchase or rent a house.... Read more
28th May 2022 (2 years ago)
F Jahangir
An absolute joke of an estates agency and definitely the worst in Essex. I did not even want to give them one star, they should get minus five!! A total utter shambles from the top down. In particular Joe Hayes! An absolute joke of a person who only cares for his commission and not the clients buying the property. They will bully and rush you to complete, trust me you will do well to choose another agency. STAY WELL CLEAR OF BALGORES AND ESPECIALLY JOE HAYES!... Read more
Buyer
12th May 2022 (2 years ago)
We were very happy with Balgores.
We dealt with Michael who kept us informed throughout. After the sale Michael continued to keep all parties focused and pushed to get the sale completed... Read more
Seller
17th Jun 2021 (3 years ago)
M Wojda
Even one star is way too much! We have been left hanging to view the property and missed few other just to find out couple weeks later on website it was already rented out. Despite my husband's calls, me registering with their agency and their promises to call us back about the property. They might be good, but in wasting people time nothing more. Glad we have had that experience with renting from this estate agency, at least we know we will definitely avoid them to buy our house.... Read more
17th May 2021 (3 years ago)
P R
Excellent service from Sean Auchombit with the sale of my house . Absolute professional from start to finish.... Read more
Seller
19th Apr 2021 (3 years ago)
M Drake

AVOID AVOID AVOID
Please do not be fooled by any of the good reviews about Balgores Hayes Brentwood. We rented a property from them two years ago and had serious issues with the property including severe leaks and damp which we informed them of multiple times in writing however property managment never did anything to resolve the issue OR even inform the landlord. It was because of this we left the property and vacated in August 2020 towards the end of our tenancy which we paid for until the end of our contract. It is now December and we still have not received our deposit back which equates to around £2000. After chasing them every couple of weeks we were never directly told about a dispute our landlord had regarding the issues of the leaks and the damage it left the property it, only in a brief phone conversation in November months after chasing back our deposit. Oddly all of my emails relating to the issues had never been passed on to the landlord and the property management team had left the property to rot. All of this and not to mention the lettings manager attempted to blackmail me over email to get me moved out of the three bedroom property in ONE WEEK during the pandemic due to finding a new Tennant that he was scared to lose and told me if I didn't the potential new Tennant would be devastated and homeless when I said it wouldn't be feasible as a family with a young child and no support whilst in lockdown to which he became rude and aggressive. He also refuses to acknowledge any part of his responsibility in helping tenants and when I called him out of desperation when having an enormous leak in the house his words were ''what do you want me to do about it''. The list goes on and on with the no returned phone calls or emails, the members of staff laughing at m y desperate pleas in the background and still I have no deposit back. Please do not deal with this company ever, they cannot be trusted. Im now lodging a formal complaint to try and obtain my money back.... Read more
Tenant
25th Jan 2021 (4 years ago)
A Montague
I have used Balgores Hayes to manage my property since becoming a landlord in 2017 and I have always found them to be a very professional company ensuring that my tenants are happy and my property is kept up to scratch. Rent is always paid punctually, I would highly recommend their services.... Read more
Landlord
7th Jan 2021 (4 years ago)
E Grayer
Rented a property through Balgores Brentwood and would definitely recommend.... Read more
Tenant
6th Jan 2021 (4 years ago)
K Moore
Would highly recommend!
Thank you Michael and staff for getting our property let. We have been very happy with our tenants and the management service.... Read more
Landlord
6th Jan 2021 (4 years ago)
L Alberska
Avoid... Read more
30th Dec 2020 (4 years ago)
L Flack
Very pleased with the support and commitment I received from Joe, Michael and the team at Balgores- would recommend.... Read more
15th May 2020 (4 years ago)
I have used Balgores to rent with great success so I used them to sell my house. They kept me informed all during the sale and found a buyer really quickly.... Read more
Seller
9th May 2020 (4 years ago)
I dealt with Peter Walker to do my mortgage, as a first time buyer he explained everything clearly and made the process as simple as possible. He went out of his way and saw us out of hours to help push everything through. Once everything was agreed he helped with chasing solicitors and kept us up to date throughout. I couldn't recommend Peter enough.... Read more
Buyer
16th Mar 2020 (4 years ago)
A Fox
A huge thank you to Joe at Balgores for making our first time buying experience so wonderful! The whole process was smooth and stress free & Joe was always at the other end of the line when we had any questions/concerns.
Thank you!!
Georgia... Read more
Buyer
27th Feb 2020 (4 years ago)
A Calendar
Joe Lambert did exactly what was needed, and said he would, in finding a buyer and then was very pro-active in getting the sale progressed. A job well done.... Read more
Seller
22nd Feb 2020 (4 years ago)
L Jaleel
I bought my flat through Balgores . They provided such a good service and made themselves available to show me around several properties. Billy supported me through the buying process and even after moving in helped with chasing up a few small queries . Highly recommended... Read more
Buyer
5th Feb 2020 (5 years ago)
J B
Absolutely awesome team at Brentwood Balgores!!!! Joe Hayes and team kept on top of what was a particularly tricky transaction at the end of the day and kept all the pieces together. I actually believe I wouldn't be moving now if it hadn't have been for Joe and his team's tenacity, experience, great sense of humour, professionalism - 100% recommend this agent!!!!... Read more
19th Jan 2020 (5 years ago)
P Homewood
Joe and the team were a delight to deal with from the initial sign up of the property to the day of completion. Communication throughout the process was first class and cannot recommend highly enough.... Read more
13th Jan 2020 (5 years ago)
D Mauro
Unbelievable estate agents, could not recommend highly enough! Sold my property for me and we exchanged contracts 18days from accepting the offer and the buyer had a mortgage. Joe Hayes is a hero... Read more
Seller
6th Nov 2019 (5 years ago)
R Driver
Fab staff, great communication skills, always return calls/ emails. Will be coming back time again and recommending to all... Read more
9th Oct 2019 (5 years ago)
I Stamp
Very professional, always returned calls promptly and all staff were aware of the progress of our sale throughout.... Read more
Seller
5th Oct 2019 (5 years ago)
F HUGHES
The most amazing estate agents , lovely team and so welcoming , they couldn’t do enough for us and sold our house in three days!!! Would highly recommend if you want a family run business that makes you feel welcome and are always happy to help with anything !! Special thanks to Joe for selling our house so fast and making the whole process stress free!... Read more
Seller
3rd Oct 2019 (5 years ago)
K Cunningham
The initial meeting with JH was professional and friendly. Once he had secured our signature to use Balgores, without being asked we started to be looked after by other members of staff . I was at home twice when Balgores turned up unannounced and let themselves in to find out later they had forgotten to confirm a show around.
We were lied to on numerous occasions once our property had been sold, fortunately we knew one of the new owners who confirmed what they had told us was not true.
We were also given very bad advice regarding renting a home, we were told not to start looking until 2 weeks before completion which has left us homeless
Their renting department is worse than their buy/selling dept, we never once heard back from them.
I tried complaining to JH but have heard nothing for 2 weeks so have no other option but to leave negative feedback here... Read more
Seller
19th Aug 2019 (5 years ago)
M A
Balgores said they would sell my property & they were true to their word. The were very professional & informative on all counts. I would definitely recommend them & would use them again in the future.... Read more
Seller
12th Jun 2019 (5 years ago)
M Weekes
Great job by Joe Hayes and the team. We had quite a few hurdles to get over but Joe was always chasing and pushing all parties to get the exchange over the line.... Read more
30th Apr 2019 (5 years ago)
L Denby
Great Estate Agents from start to finish, really helped move the transaction along the whole way through and the communication was fantastic, a special mention to Joe Hayes who was a pleasure to deal with, highly recommend.... Read more
18th Apr 2019 (5 years ago)
E Hargreaves
Can’t rate Balgores highly enough. Bill and Michael worked so hard from the outset to secure the sale of my property. Always super prompt to come back to me and were professional, friendly and efficient to work with. Will be using them again for sure!... Read more
Seller
26th Mar 2019 (5 years ago)
S Darkin
Joe and Billy did a very good job in handling the sale of my flat. Valuation turned out to be spot on. Queries were answered promptly and solicitors chased, especially as we approached exchange. By the end of the process I felt as if I was dealing with loyal friends.
I would have hesitancy in recommending them and there solicitor's.... Read more
Seller
21st Mar 2019 (5 years ago)
P west
Thank you Michael and team, you have been BRILLIANT.You were there when ever we needed to speak to you and always returned our calls promptly. We cannot fault your warm, friendly and professional service. You worked so hard to keep our chain together.... You guys are great!!... Read more
18th Feb 2019 (5 years ago)
D Stanford
Originally a recommendation by a friend I was instantly impressed by the initial contact and communication from Joe. I then spent some time looking at other agents and online providers (who may have been cheaper but lacked a professional touch!) but the first impression by Balgores stayed prominent so there really was no other company close! The original help from Michael and the leg work by Joe nearer completion I felt was of a very very high standard and totally worth paying for!! I wouldn’t think twice about recommending this company!!
Thank you to all of the team.... Read more
7th Feb 2019 (6 years ago)
H Young
Joe Hayes has been a huge help through the entire process of buying my flat. He kept me updated and always phoned back. If out of the office, one of the team would always ask if they could help and were very polite and friendly. Peter Walker (mortgage advisor) was also a great help. He explains the complicated parts so that you understand what is going on and gets things done straight away. I would recommend using Balgores to anyone! It was my first time buying and although I had a few hiccups along the way, Joe and Peter went out of their way to help and hurry things along.... Read more
Buyer
31st Jan 2019 (6 years ago)
R Powell
Went through them for our rental recently and can't find any fault with the service. Simon was really helpful and responsive throughout the process and it was clear what was required of us at each stage.
Viewing to moving in two weeks and a smooth service throughout.... Read more
Tenant
29th Jan 2019 (6 years ago)
colour187
Joe at Balgores Hayes was a pleasure to deal with. He managed to find a property my partner and I love and was quick and prompt to help us via both phone and email throughout the whole process. He was on the ball and kept us updated on the progress and couldn't be happier with his professionalism and service... Read more
Buyer
23rd Nov 2018 (6 years ago)
S Hornsey
I brought my first home recently in Brentwood through balgores and they were fantastic, Joe lambert was amazing and always on hand to call if I needed anything, he explained everything to me clearly as it was my first time buying I had no idea where to start. I highly recommend them especially joe. Thank you balgores I love my new home!... Read more
Buyer
22nd Nov 2018 (6 years ago)
L Dalliano
Great service from all members of the Balgores Team. Very proactive and professional. Was not a huge fan of estate agents due to previous experiences with other companies however with Balgore Hayes I couldn't recommend them more. Keep up the great work!... Read more
22nd Nov 2018 (6 years ago)
Well done and a big thank you to Joe lambert and the team at Balgores Hayes Brentwood for their super efficient service and help. Highly recommended.... Read more
Buyer
31st Oct 2018 (6 years ago)
P Batchelor
I recently purchased a property through Balgores Hayes. Their agent, Michael, was superb throughout. He was the only agent in the chain that made an effort to progress the chain and when complications arose at the bottom of my chain, he phoned solicitors to try and resolve the problems and kept me updated. He certainly went above and beyond what was expected of him and I would definitely recommend Balgores Hayes to others.... Read more
Buyer
26th Oct 2018 (6 years ago)
T Folley
Friendly, efficient and diligent. Joe and the team have done a superb job for us. There were some challenges with the chain along the way and they worked extremely hard to keep us on track. Great job, guys!... Read more
26th Sep 2018 (6 years ago)
P Marques
Recently bought my first house together along with my partner and we would like to thank the Balgores Hayes team, especially Joe L for the massive help. He always kept us updated through-out the whole time and made the whole process as easy as possible. Highly recommend to use them! Very pleased!... Read more
Buyer
17th Aug 2018 (6 years ago)
L hicks
Used these guys to purchase my first house with the other half. Mr Joe Lambert helped us from start to finish and was incredibally professional and kept us massively up to date with every little detail to with our purchase. Would highly recommend these guys.... Read more
Buyer
16th Aug 2018 (6 years ago)
J garred
First of all me and my wife would like to thank everyone at Balgores Hayes for everything they have done, Joe Hayes literally moved heaven and earth to help us constantly he keeped in touch with us even when he finished work.
Joe worked very close with Balgores in Romford with who we was selling our house with, both teams worked together, we wouldn’t of got our dream house if it wasn’t for Joe Hayes.... Read more
Seller
15th Jul 2018 (6 years ago)
Ross
The team at Balgores were very efficient at getting my property on the market and getting viewings through the door. I was pushed for time with regards to having to sell in order to offer on another property, and the team ensured that there were no delays in getting my property on the market and viewings in the diary. Their advertisements online look the most professional compared to other estate agents and Joe H ensured all the pictures he took were of the highest quality. Joe L was always in touch to keep me updated (even if I was available to chat). I would like to thank them again for their efforts!... Read more
Seller
24th Apr 2018 (6 years ago)
S b
Really impressed with Balgores on my recent flat purchase. Competent staff in particular a mention for Joe Lambert who I was dealing with direct. He was very efficient and made sure it was a smooth process throughout.
He always returned my calls if he was away from the desk and was clear and precise with his information. Not sure how long he's been there but was extremely professional.
Would recommend... Read more
Buyer
13th Apr 2018 (6 years ago)
S Mcturk
Bought my house though balgores Hayes and then sold it 6years later though them with Joe Hayes being my port of call.
It was a long process but not balgores fault and was always on the phone chasing people and keeping me up to date.
Always rate them when people ask about estate agents.
Thanks Joe and team.... Read more
Seller
12th Apr 2018 (6 years ago)
L Butler
I have now bought and sold through Balgores over the last 7 years and cannot compliment them enough on there excellent service and professionalism throughout the process, I predominantly dealt with Joe Hayes and Michael who were both excellent from start to finish but also found the whole team to be on the ball and up to date with everything.... Read more
Seller
11th Apr 2018 (6 years ago)
J Smith
Fantastic service from the team in Brentwood. Going above and beyond to help smooth the process as much as possible. Thank you to Michael for all his help and a very special thank you to Joe Hayes who really goes out of his way to help you.... Read more
26th Mar 2018 (6 years ago)
S Wray
Good service overall, smooth transaction.... Read more
24th Mar 2018 (6 years ago)
W Brodie
Fantastic agents, always get the results and extremely professional. Joe Hayes goes above and beyond to help and is always available.... Read more
17th Mar 2018 (6 years ago)
A Moroz
My wife and I have used Balgores Hayes Brentwood Lettings for nearly 3 years now and are thoroughly satisfied with the friendliness, service and professionalism of the entire team. What has made the difference for my partner and I , is that if things go wrong and inevitably they do sometimes, being able to rely on a competent lettings team to resolve as quickly and painlessly as possible is a key requirement for any landlord, and the Balgores Hays Lettings team consisting of Michael and Matthew delivered on this requirement.... Read more
Landlord
17th Mar 2018 (6 years ago)
D Hubbard
Great support and local knowledge I was well advised all the way through my sale and no matter how much of a pain I was Joe always sorted it out, thanks guys, I'd highly recommend you... Read more
Seller
15th Mar 2018 (6 years ago)
C Gomes
Balgores Hayes provided an excellent service from the moment I walked through the door. In particular Joe Hayes was fantastic. Very efficient, attentive and made sure I was updated throughout the process. He listened to what I wanted and provided viewings that were suitable. The whole process was made simple and easy.
I would highly recommend using them.... Read more
9th Mar 2018 (6 years ago)
S Webster
Very prompt and professional on the viewing. They kept me up to date throughout the entire process. Would fully recommend.... Read more
7th Mar 2018 (6 years ago)
N Farrell
I would not recommend them. Initially excellent service when I was trying to choose an agent, and they did find a tenant. However, once the tenant was in place the service was definitely lacking. They were unable to resolve persistent late payment issues regardless of repeated promises to ensure the tenant had standing order in place, and were of no real assistance with solving problems with the same difficult tenant who then needed to be removed. I would not describe it as a fully managed service, and despite paying a monthly fee felt on my own and that the property was not being managed properly.... Read more
Landlord
29th Nov 2017 (7 years ago)