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- Hunters - Sunderland
Hunters - Sunderland
Opens Monday at 9:00am
11b Sea Road,Sunderland, SR6 9BP
The best marketing, the best service, the best price for your home.
Opening hours
- Monday 9:00am - 5:00pm
- Tuesday 9:00am - 5:00pm
- Wednesday 9:00am - 5:00pm
- Thursday 9:00am - 5:00pm
- Friday 9:00am - 5:00pm
- Saturday 9:00am - 12:00pm
- Sunday Closed
View all details
Hunters - Sunderland Reviews (65)
Have you used this agent?
86%
2%
0%
0%
12%
All (65)
Seller (29)
Buyer (8)
Landlord (5)
Tenant (4)
General (19)
A Sioux
Hunters have been a pleasure to deal with..friendly..informative and no hidden costs..would highly recommend.
19th Oct 2024 (13 weeks ago)
J Hutchinson
I requested Hunter’s to sell my house back in February 2024 and needless to say from start to finish they did an amazing job, completely in August 2024
The pictures were very professionally set out
My viewings were allocated at a extremely fast pace
Quick responses to emails and phone calls
And their communication within the sales process was outstanding they went above and beyond to support me and my buyers I would recommend Robyn, Jo and Joanne at Hunters to anyone buying or selling. I will be using them again for my next home 100%
Thank you again ladies for an amazing service!
Kind regards Jade Calvert
Seller
27th Aug 2024 (21 weeks ago)
M Clark
Excellent experience. The staff are knowledgeable, proactive and very efficient. Expert advice and friendly service. Joanne was our main contact and was brilliant.
26th Feb 2024 (10 mo. ago)
A Fuller
After an unpleasant experience with a local agent 3 years ago, we chose hunters to sell our property which completed this week and would highly recommend. We also bought our next home with hunters also as the agent. From our first meeting with Chris who valued and marketed our property (excellent quality) to Joanne who was with us every step of the way from viewings to securing offers, to helping us find our onward purchase. It was brilliant being able to contact the same person throughout (not a different team post-offers) and they really respected our situation and opinions for both sale and purchase. Quick communication via phone and email and excellent work to bring solicitors together at the end (thanks Joanne!)
Would highly recommend Hunters Sea Rd
Seller
6th Aug 2023 (1 year ago)
A Palfreyman
Helpful staff..
15th Nov 2022 (2 years ago)
F Aerials
Very easy to deal with
13th Aug 2022 (2 years ago)
S Wolf
Highly recommended they were absolutely brilliant from day one took care of the viewings as well always kept in touch if your looking selling these are the people to use
Seller
29th Apr 2022 (2 years ago)
R account
Above and beyond at every step of the process, far superior to competitors used in the past. If you want a stress free and seamless process, this is the agent for you. Thank you so much!!!! Will definitely be coming back if we ever sell again.
Seller
8th Apr 2022 (2 years ago)
J Stark
Hunters were the company I bought this house from originally, when it came to sell it I went to them as my first choice. They are professional, knowledgeable and made everything simple to understand. Because I was working away Hunters also supervised the viewing at my unoccupied house and I was favourably impressed as I am a private person and do not like anyone coming into the house when I am gone.
Seller
25th Mar 2022 (2 years ago)
A Stewart
My only regret is that I didn't request Hunters to sell my own property. The service I received when purchasing a property with Hunters was really good. They were very thorough and communicated my queries with the seller, returning feedback efficiently. Joanne was especially helpful and went above and beyond her job to help me as a customer. Her warmly voice on the phone says it all. So caring.
Buyer
6th Dec 2021 (3 years ago)
V Wilson
Don't like to leave Google reviews but I'm going to make and exception to acknowledge the excellent service we have received from Hunters Estate Agents, Sunderland. I would have no hesitation in using them again and will be recommending them to family and friends - in fact I would not even consider using another agent in the Sunderland area. From valuation right through to completion Hunters demonstrated reassuring competence, deep knowledge and genuine care in managing the process and looking after their customer.
Hunters offered great advice throughout the whole process and also help assure us whenever we were concerned that the purchaser's progress was a little slower than we had hoped. They had great knowledge of the local market and marketed the property very quickly and professionally. We received multiple offers and they thoroughly investigated the financial status and readiness of the potential purchasers enabling us to choose a vendor with whom we’ve just completed without any issue.
I'd particularly like to praise Joanne, the Sunderland Branch Manager, who was our main contact throughout the process. Joanne, on multiple occasions made the sale process easier for us by proactively dealing with the Solicitor - without even needing to be asked!
If you are looking to sell a property in the Sunderland area I strongly recommend you consider using Hunters. Invite them along for a valuation and you will gain immediate confidence in their ability.
Seller
30th Sep 2021 (3 years ago)
Anonymous Homeseller
Very good service all through. Have stayed with us all the way and proved useful in us selling this house.
Seller
22nd Jul 2021 (3 years ago)
G Wills
Superb experience start to finish. Special mention to Chris for the initial meeting and taking excellent photos of our property and to Joanne for her communication and deligence in getting our sale over the line. No detail was too small for her to investigate. Thank you Joanne
Seller
22nd Jul 2021 (3 years ago)
J Gilroy-Rossi
Great, helpful service. We were first-time buyers and any minor problem was ironed out efficiently and successfully!
Buyer
2nd Jul 2021 (3 years ago)
S Thubron
From the day of the valuation to the day of completion all the staff were professional,friendly and responsive. The sale took.a long time to go through however JOanne chased it up every step of the way tirelessly going between solicitors to get the job done. Not once when I called did they not h
Get back to me even if
F there was nothing changed.
Would def recommend Hunters and all the staff who worked there they got the full asking price for my mam and dad who are extremely grateful and as I am making my life easier by taking everything out of my hands.
Thankyou all
Seller
30th Jun 2021 (3 years ago)
A Anonymous
Terrible customer service not responsive at all takes 5 hours for a call back even then you don't get one.
Very cheeky when answering the phone quick go brush you off and they seem to not care at all.
Will never be using hunters again to purchase property terrible customer experience.
No I was not as as you have shown terrible customer service I mean look at that reply.
Buyer
7th Apr 2021 (3 years ago)
L Boxer
Joanne @ Hunters was invaluable in the sale of our home, she provided a 5* service and we would use Hunters again as a result of her work ethic and her ability to go above and beyond. Not only did Joanne deal with our sale, she was able to deal personally with the 2 other parties in the chain with a competitor agent; without a doubt this sale would have collapsed in the final stages without her knowledge and connections, pulling in favours to ensure we moved forward and were not held back. Nothing was a problem for Joanne, she took on the extra work load and stepped up on behalf of the other agent to see things were done, always taking our calls and updating the chain throughout. Thankyou!
Seller
2nd Apr 2021 (3 years ago)
Anonymous Homeseller
Great service, kept informed all the way, Hunters did fantastic, even in a pandemic.
Seller
9th Mar 2021 (3 years ago)
M Burrows
Absolutely first class service from start to finish! From the quality of photos taken which sold our property to the professionalism and persistence post sale from the team.
I would highly recommend Hunters in the future. Outstanding team! Thank You!
Seller
19th Nov 2020 (4 years ago)
J playz
Extremely professional, friendly personal customer experience. Staff are diligent and go the extra mile to support you through your moving journey by keeping regular communication open and honest. Joanne is a real asset to the business and I would highly recommend Hunters as my number 1 choice.
9th Nov 2020 (4 years ago)
T carver
Very professional, kept me informed of viewings and feedback throughout. I have to say Joanne was excellent! Highly recommend.
Seller
4th Nov 2020 (4 years ago)
T chisholm
They made everything run smoothly, I couldn't fault them at all
28th Oct 2020 (4 years ago)
A chambers
As a first time buyer myself Hunters we're very helpful with everything. I was thoroughly impressed with the service I received. Special thanks to Joanne who was extremely helpful. Would definitely recommend using Hunters.
Buyer
23rd Oct 2020 (4 years ago)
J W
An estate agent that moves with the times whilst at the same time offering good old fashioned HONEST customer service. I would highly recommend to anyone selling their home.
Seller
19th Oct 2020 (4 years ago)
L Forrestor
Fantastic customer service. As a first time buyer I was guided through the whole process by Joanne. Nothing was too much trouble. I would have no hesitation in recommending Hunters.
Buyer
13th Oct 2020 (4 years ago)
C Greenlay
We both sold our last property and bought our current house through Hunters, the team (especially Joanne) could not have been more supportive and helpful, taking the stress away from the situation.
They marketed our property very well, with a constant stream of viewings until it was sold.
As they knew what type of property we were looking to move into they were in touch immediately when they got an instruction for something which matched our brief. We were the first to see it and ended up buying it!
Can’t praise them highly enough and wouldn’t use anyone else when looking to sell.
Seller
1st Oct 2020 (4 years ago)
J Staward
Hunters make better use of modern technology compared to other agents. The video tours are especially helpful in the current climate.
1st Oct 2020 (4 years ago)
D Hern
Really friendly team offering good advice whilst we're looking for the perfect property
1st Oct 2020 (4 years ago)
Anonymous Homeseller
Very professional and helpful. I wouldn't hesitate to recommend them to anyone.
Seller
9th Mar 2020 (4 years ago)
S Bird
Best estate agents I've ever used , fantastic helpful staff, joanne in sea road office went beyond and above to help us all the way through the sale and after,
Seller
31st Dec 2019 (5 years ago)
I MASON
Wouldn’t hesitate to recommend this company. From the initial meeting with Chris ,advise was candid and frank with a realistic discussion with regard to valuation. Facilitated accompanied viewings which greatly helped with our circumstances and constantly updated on feedback following viewings. Found Joanne extremely professional with regular updates , good ancillary advice and even pushed maters on with regard to legal/conveyance. Many thanks again.
Seller
12th Sep 2019 (5 years ago)
N Pattison
Amazing, friendly, professional and extremely helpful. You will not find a better estate agents, to sell or buy a house with, within Sunderland. From our initial home valuation with Chris, to our phone calls with Madison and finally all the help and advice from Joanne, we couldn't have asked for a better service. Thank you all so much!
Seller
10th Jun 2019 (5 years ago)
P Thompson
Hunters provided great efficient service.
And the staff are very diligent and customer friendly
26th Apr 2019 (5 years ago)
R Rahman
Purchased a property through Hunters in Sunderland and the process was effortless, from start to finish was easy and straight forward, everyone at the office went out there way to help us. I would like to Thank everyone at Hunters Sunderland especially Maddison and Joanne. Thank You.
Buyer
21st Dec 2018 (6 years ago)
M Murrie
Excellent service from start to finish. We were mainly dealing with Joanne who was amazing- couldn’t do enough to help us! They were accessible, constantly kept up informed of any updates and made selling our house as stress free as it could possibly be, whilst getting us a great price for it. Couldn’t recommend them enough!
Seller
19th Dec 2018 (6 years ago)
R Lennox
The idea of moving house was putting me off moving house!! However from the minute Hunters got involved it all fell into place. Every stage of the process was expertly managed and I was constantly kept up to date with what was happening. I would have absolutely no hesitation in recommending Hunters to make your move happen.
19th Dec 2018 (6 years ago)
M King
Highly reccomended!! They have gone above and beyond to assist with our recent move...taking charge of issues that were out of their job description and keeping us updated at all stages of the move. Special thanks to Joanne.
4th Dec 2018 (6 years ago)
J Maddison
Hunters gave us a fantastic service . We were selling my mam's house and had an offer the next day after contacting them , even before the for sale board went up . House was sold within 3 days . Joanne was very helpful , giving advice with lots of things I wouldn't of known about . Contacting buyers and solicitors in matters , to ensure a prompt and effective sale of the house .
Seller
3rd Dec 2018 (6 years ago)
P Curtis
A great local estate agents who are always happy to help the community.
6th Nov 2018 (6 years ago)
K Heath
Very friendly And helpful, a excellent agent to
Deal with during my recent purchases. Arguably the best agent in seaburn by far!
When it comes to Selling my House, this is the agent I will use.
Buyer
12th Sep 2018 (6 years ago)
S Jones
Excellent service throughout the entire process of selling my property. From first enquiry, to Chris coming out to meet with me for a free, informal consultation, providing information on mortgage advisers and high-quality professional photos, through to Joanne arranging multiple viewings, negotiating an offer and the final sale of the property. Outstanding service provided by all and I would highly recommend Hunters to anyone looking to buy or sell. Very impressed!
Seller
21st Aug 2018 (6 years ago)
K Lowdon
Told us that a landlord had agreed to let us rent a house and made an appointment with us to go sign the papers. Five minutes before the appointment, after travelling 14 miles on public transport, with mobility problems, to get to the appointment, we received a phone call from Hunters saying they had taken an offer to buy the house from someone else and the landlord had accepted it.
In response to your reply, and having experience with estate agents myself, I would like to ask you a question: Did you use the seller's decision to rent the property to us as an incentive for the buyer to make a quick and higher offer, letting the buyer know what time our meeting was as a deadline for their offer? We were only informed of the decision to sell while we were in the same street as the estate agents while making our way to the meeting you had arranged with us to sign the rental contract. While I can appreciate that sales are more valuable to estate agents than rentals as they result in a higher fee, you were aware of my mobility issues and where I lived, so how far I would be travelling, and still allowed me to travel for an hour on public transport to get to a meeting that would be cancelled, not informing me until minutes before the appointment time, despite knowing that this journey would be very difficult for me.
We did find a very nice property elsewhere in a better location, and for less money, within a few days of this happening. Incidentally, Hunters are still sending me emails saying that they've found a property that meets my requirements, for properties that do not meet the requirements I gave you, despite me trying to unsubscribe several times now.
Tenant
8th Apr 2018 (6 years ago)
D Henry
Wanted to say a huge thanks to Chris, Jeremy and the team at Hunters Sunderland. They sorted our move at very short notice making sure everything went through quickly and smoothly. Where possible, all paperwork was completed electronically which speeded up the whole process.
Communication was brilliant and we were kept up to date at every stage. Can’t recommend them enough, thanks for everything guys.
28th Mar 2018 (6 years ago)
J Kirkup
I've been working with Chris at Hunters for a few years now. He is professional, conscientious and efficient. I would high recommend Chris and his team!
24th Mar 2018 (6 years ago)
S andrews
What a team of professionals. From start to finish its been great, buying a home is very stressful but the lengths these guys go to is outstanding. Thank you so much for all the great touches you made. A very happy customer. Highly recommended!!
Buyer
15th Feb 2018 (6 years ago)
D Perkins
Great company, very professional and very positive experience all round. Would definitely recommend and will be using again for my next investment property. Thank you!
14th Feb 2018 (6 years ago)
S Knight
I'm not usually given to leaving reviews but felt i had to share my experience of using Hunters on Sea Road. I had my house up for sale with a well known Sunderland agent but hadn't had much interest and after six months on the market i was getting a bit fed up. A friend suggested i talk to Chris at Hunters. I wasn't expecting much as thought all estate agents are the same, take a few pics and pop it on Rightmove and sit back and wait. Anyway, Chris came out to my house for a chat and suggested that maybe the presentation of my property wasn't up to standard and that with a few tweaks he was sure he could get some interest. I had nothing to lose so let my current agent know that i wanted to leave (that was a chore in itself). Hunters then arranged for a professional photographer to come out and take some new pictures which were fantastic, the difference was amazing. Hunters also did a floor plan which i had never had before. Once my house came off with the other agent we waited a week and then put it on with Hunters. Within two weeks i had an asking price offer which i accepted. 8 weeks later i was moving. The whole process couldn't have been any better and i am so grateful for the help from Hunters, not just in finding a buyer but in helping to find my new place in Manchester. Lindsey dealt with the sale and i can't speak highly enough of her, she was brilliant all the way through. To top it off i received a lovely gift box with chocs and wine inside! If you want to sell your house you need to speak to Hunters.
Seller
14th Feb 2018 (6 years ago)
R Frost
Use Hunters to look after my portfolio of rental properties. Really impressed with the service and the rent guarantee has proved to be a lifesaver, thanks Jeremy!
Landlord
14th Feb 2018 (6 years ago)
S Shah
Even 1 star is too many! Absolutely awful. Staff are extremely rude, Chris in particular who doesn't know what customer service is. They have also lost the full set of keys to my property which is hugely concerning and they refuse to take any responsibility for it. I have now logged an official complaint to the Ombudsman. Please stay away from the Sunderland branch in particular.
Landlord
20th Jan 2018 (6 years ago)
K Lowdon
Told us that a landlord had agreed to let us rent a house and made an appointment with us to go sign the papers. Five minutes before the appointment, after travelling 14 miles on public transport, with mobility problems, to get to the appointment, we received a phone call from Hunters saying they had taken an offer to buy the house from someone else and the landlord had accepted it.
Tenant
22nd Nov 2017 (7 years ago)
N G
Comes round to do valuation armed with a contract ready to sign. Is this not what is called pressure selling??
22nd Jul 2017 (7 years ago)
A Cass
Shocking customer service, they don't reply to emails that are sent. If I could I would only give them a half a star.
28th Apr 2017 (7 years ago)
H Seed
Used Hunters to sell my mams property. Staff where very kind,helpful and efficient. Made the process so much easier. Would definitely recommend!!!
Seller
27th Mar 2017 (7 years ago)
L Watson
Just completed the sale of my house and I'm delighted with the service from Hunters on Sea Road. I'm the first to admit I am quite demanding but the staff were great with me. Kept me up to date with every step of the process and held my hand when I was getting worried about losing out on my next home due to a problem further down the chain. If you're thinking of selling I would absolutely recommend you use Hunters. 5 Stars!!
Seller
27th Mar 2017 (7 years ago)
B Jones
Nice personal service from Lynn and Chris. Would definitely use again.
24th Mar 2017 (7 years ago)
D Mackay
I have recently used hunters to find me a tenant, service was outstanding and all staff were always happy to help, kept me up to date with the whole process. I have already reccommended hunters to family and friends!!
Landlord
22nd Dec 2016 (8 years ago)
P Hutchinson
Unfortunately I have had one of the most difficult years of my life since meeting Chris and Lauren. I put my trust in this company and have been totally let down. As a letting agent they are extremely inexperienced and their communication skills poor. I never felt my best interests were at the centre of interactions. I have been running around in unnecessary circles due to poor management. I could not recommend this branch and would strongly suggest you contact an experienced letting agent, that is familiar with all procedures, as their knowledge of basic issues is not impressive.
Landlord
22nd Dec 2016 (8 years ago)
S Coyle
Fantastic service from booking the initial viewing to moving into the property! Their Lettings procedure is very quick, efficient and their fee's are very reasonable compared to others. Can't recommend them enough!
Tenant
19th Sep 2016 (8 years ago)
N Britton
Daughter accepted a flat - had an appointment today to sign papers - we tried for over s week to speak to Lauren in lettings as we needed to discuss the duplicate fees with no reply - finally spoke to the manager today as the daughter was on the train to attend the meeting to find out there was no meeting booked in - Lauren was not even at work and they had already taken movies off another part for the same flat - shocking service and less than a week before my daughter start back at uni - no where to live now . Thank you very much . AVOID at all costs
Tenant
15th Sep 2016 (8 years ago)
D caine
Excellent service throughout the sale of my home. The staff in the office are very knowledgeable, friendly and will go the extra mile for their customers. I would highly recommend Hunters.
Seller
5th Sep 2016 (8 years ago)
S Seed
Came in the office for property details and the customer service was great! Staff are very helpful and friendly! I would recommend Hunters to anyone wanting to sell their house or looking to buy!
8th Oct 2015 (9 years ago)
J Staward
We used Hunters recently to sell my mother's cottage. No complaints at all over the service; friendly and attentive throughout the process. Would definitely recommend.
Seller
18th Sep 2015 (9 years ago)
P Williams
Hunters provided us with an outstanding service from beginning to end. Chris and his team advised us on all aspects of the sales process as well as providing detailed advice on the rental market as an option. All information was presented in a clear, concise format. They also organised competitive conveyancing quotes. They were efficient which resulted in a smooth process throughout. I would not hesitate to use them again or recommend them to others!
Seller
17th Aug 2015 (9 years ago)
A Wilkinson
We used Hunters Estate Agents in Sunderland to sell our house and we couldn't be happier. Chris took care of all the viewings, even the evening ones! Can't recommend them enough.
Seller
14th May 2015 (9 years ago)
I May
Popped into their office on Sea Road looking for some advice about renting my flat out. Really nice people who are very passionate about what they do! No hard selling just chatted about what would be best for my situation.
Landlord
12th Mar 2015 (9 years ago)
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