Imperial Properties Telford are an estate agent in Telford. They mainly list properties in TF2, TF1 and TF3. Over the last 6 months, they've listed 20 properties, with 21 currently on the market. Most of the properties listed have 3 bedrooms. They list properties for sale on Zoopla and OnTheMarket.
Opening hours
Monday9:00am - 6:00pm
Tuesday9:00am - 6:00pm
Wednesday9:00am - 6:00pm
Thursday9:00am - 6:00pm
Friday9:00am - 6:00pm
Saturday9:00am - 4:00pm
SundayClosed
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Imperial Properties - Telford Reviews (86)
Have you used this agent?
91%
2%
0%
0%
7%
S begum
I was treated really badly by the estate when viewing a house today, I was in the property for around 2 minutes to the point where i had to leave as the estate agent's customer service and overall attitude and presence was not someone i was looking to work with. I walked into the house and asked a few basic questions surrounding the house, for which i received answers such as "why would i know" or "i don't understand why you're asking so many questions" I was just trying to understand why the house was on for sale and also what the elements of the house are like, she then said "why would i waste my time asking the vendors these questions when you may not like the house." and i said "what if i do like the house and the questions i am asking you determines if i want to view again and offer." she then still decided to scoff at me asking questions. i then said i will leave this viewing here after 2 minutes of being in the property as her customer service was appalling, she was not welcoming or helpful at all, and when i was asking relevant questions she was in no position to say i'll confirm that with the office and get back to you but instead gave me rude replies. Buying a house is stressful enough and with the service i was provided with today has made me decide i will never view a house from barbers ever again as this experience as a whole was horrible, and they need to invest in some training in customer service if this is how they treat house viewers. utterly appalling.
update: 01/03/2024, after barbers said their director will contact me regarding this, its now been 5 days since that and i still haven't received any form of contact regarding how badly i have been treated. anyone who views from Barbers beware of Suzanne Fisher, worst customer service i have ever received.
i was clearly right when i said they need to invest in some customer service training and the lack of reply proves it.... Read more
1st Mar 2024 (27 days ago)
H Belles
I placed an offer on a property on 12th January 2024 with Bethan at Barbers Wellington and today completed within 7 weeks. They were always on the ball with answering my questions and sorting any issues quickly. Bethan was exceptional a credit to the Company
Highly Recommended... Read more
29th Feb 2024 (28 days ago)
L Davies
Belinda and Andrea are an absolute credit to Barbers and their letting department.
They are always warm and friendly whenever we are in contact.
Their experience and knowledge is invaluable to me as a landlord. I always feel as though my houses and tenants are in safe hands.... Read more
1st Feb 2024 (8 weeks ago)
J Beats
It was awesome
Excellent service... Read more
4th Jan 2024 (12 weeks ago)
N Kaur
My experience was wonderful. I had all the help I needed and did not feel pressured in any way. The agent that dealt with me was brilliant and so kind. She was very friendly while remaining professional. I loved the services provided to me and would recommend to anyone looking to buy a property.... Read more
4th Jan 2024 (12 weeks ago)
D Lancaster
A nice smooth relet of a property I own... Read more
13th Dec 2023 (15 weeks ago)
A Laubscher
An outstanding firm - I cant recommend them enough. I sold through adifferent Estate Agentand bought through Barbers - very different experiences from acommunication perspective. I cant say I would sell and buy again in a hurry (nothing to do with Barbers) but if I was ever to embark on a move I would only consider Barbers for property sale or purchase.... Read more
2nd Nov 2023 (21 weeks ago)
C Perry
The ladies at Barbers wellington were very helpful with virtual viewings and keeping in contact with me through the whole process. I’m moving 117miles away and they’ve been so understanding with the distance and very helpful with all the technicals behind it all as I’m only young and making a life changing move but I’m so glad it’s with this company.... Read more
27th Sep 2023 (6 mo. ago)
C Razvan
Wonderful letting agency. We were meet wil calm patience and positivity. The process was very fast and direct . We 100% recommend Barbers Letting Agency.... Read more
23rd Jun 2023 (9 mo. ago)
A Oakes
Service provided overall was good. Both Andrea and Belinda were very polite and friendly, and more than happily to explain the process and steps involved with renting a property. I would recommend to a friend.... Read more
15th Jun 2023 (9 mo. ago)
R firmstone
Hi we had a great experience at valuation time.
We had great support from Tracy throughout the process.
Thank you all the team
Rich and Paula.... Read more
15th May 2023 (10 mo. ago)
F Chambers
A Professional Agent with Excellent Staff, Honest in Opinions with a Good sense of humour Could not ask for more
Well Done Andrea and Belinda... Read more
18th Apr 2023 (11 mo. ago)
M Lloyd
I have been blown away by my experience with Barbers. From beginning to end. I saw a house I liked and I was able to view promptly. Most estate agents had huge wait lists. They were professional and always in contact.
Jane helped me navigate all the first steps as an anxious, first time buyer. The information was clear and so helpful. Once the offer was accepted I was then in contact with Tracy who was a gem. She was in weekly contact with me, chasing solicitors and there if I had any questions.
If it wasn’t for Barbers I would have felt lost and overwhelmed.
I can’t thank you all enough. You’ve made my experience of buying a property really enjoyable !
I’ll 100% be back and recommend you.... Read more
30th Mar 2023 (11 mo. ago)
C Nightingale
Barbers were very responsive, helpful and my experience couldn't have been smoother. I had specific access needs that they met beyond expectation and I never had to remind them which was lovely. Would highly recommend them.... Read more
29th Mar 2023 (11 mo. ago)
D Thomas
Excellent estate agent. Very impressed with the level of service.... Read more
24th Mar 2023 (1 year ago)
Performance stats
% of asking price
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Property listings are matched to data from the Land Registry by our clever algorithm. Clever as it may be, it isn't always right, especially if a property was listed by multiple agents. The asking price is the original listing price, NOT the final listing price.