R Gangooly
I had an excellent service and experience from Leonardo, the letting manager in Eltham. Very friendly, efficient and professional, always understood my needs and requirements. I am really happy and grateful with his service and support, in helping me find a good tenant.... Read more
Landlord
9th Oct 2024 (17 weeks ago)
T Heather
Oliver helped with the sale of my property. From start to finish Oliver was friendly and professional. He went above and beyond to help push the sale through. I recommend Oliver highly and would happily work with him again.... Read more
Seller
18th Aug 2024 (25 weeks ago)
M schultz
Very helpful Adam, He helped me very well!
I have already been a customer in the past, I should never change! thanks to the johnpayne Eltham team to Enjoy me back ????... Read more
14th Aug 2024 (25 weeks ago)
M jamalipour
“I am incredibly grateful for the exceptional service provided by Leonardo, the lettings manager at John Payne Real Estate. From start to finish, he was patient, honest, and genuinely helpful. The process of letting my house was seamless thanks to his guidance. Leonardo went above and beyond, not only helping me navigate the paperwork but also assisting with other issues I had in the house. His understanding and support made the entire experience stress-free. I highly recommend Leonardo and the team at John Payne!”... Read more
Landlord
10th Aug 2024 (5 mo. ago)
V Selvan

Exceptional Service and Support by John Payne Lettings Agency
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I'm delighted with the outstanding service provided by Leonardo and Adam in securing the property at 52 Baring Road SE12. Their professionalism and dedication throughout the process were remarkable, making it stress-free and enjoyable.
Leonardo and Adam demonstrated extensive knowledge about the property and local area, ensuring I made an informed decision. Their exceptional communication and prompt responses were invaluable.
What struck me most was their genuine desire to find the perfect property for my needs. They took time to understand my preferences and tailored the process accordingly.
Even after moving in, their support has been exceptional, addressing any concerns efficiently.
I highly recommend Leonardo and Adam from John Payne Agency to anyone seeking a dedicated and trustworthy team. I'm grateful for their exceptional service and look forward to a continued relationship during my tenancy.... Read more
Tenant
24th Jul 2024 (6 mo. ago)
Great experience, they knew the area well, took time to understand the house and its selling features and had people lined up to view the first weekend the house went on the market. We had an asking price offer with 2 weeks!... Read more
Seller
17th Jul 2024 (6 mo. ago)
H Z
I recently had sold my flat through John Payne, and it was a great experience thanks to Oliver and Max.
They were consistently accessible to address any queries and provided expert advice throughout the process, ensuring a smooth and efficient transaction. I am appreciative of their dedication and highly recommend their services to anyone looking to sell their property.... Read more
Seller
8th Jul 2024 (6 mo. ago)
R Li
We purchased a house that was being sold via John Payne. There were lots of complications and stressful situations throughout, however, Oliver was extremely professional and helpful. He managed the situations well and helped us all achieve a great outcome! Would recommend!... Read more
Buyer
21st Jun 2024 (7 mo. ago)
Very professional service photography was good communication in all stages so far good... Read more
Seller
24th May 2024 (8 mo. ago)
M Vostani
Great experience working with Oliver and his team at John Payne. He was very supportive throughout the whole time of the sale, even in the period before we actually decided to go ahead, providing market updates and advice. Very professional, yet friendly and approachable, he made us feel reassured at all times. I would highly recommend given the excellent co-operation and service we received.... Read more
Seller
29th Jan 2024 (1 year ago)
S Liu
This is a message for the homeowners/landlords if you are looking for an Estate Agent in Eltham area. I have worked with 4 different agents in Eltham since I lived, moved and invested in this location. John Payne is the BEST local agent, I am so glad that I worked with Oliver and his team. Price is always the key thing when you selling, for my property they achieved better than the similar properties on the same road! Time, I was very lucky because they found me a cash buyer, the exchange contract happened just before Christmas and completion took place in early January. That's exactly met my needs because my mortgage came to the end and will be on a variable rate. Communications, They will advise you through every single steps, especially they worked very close with my solicitor until the completion. Thank you Oliver, Max, Emily and everyone in the team!... Read more
Seller
11th Jan 2024 (1 year ago)
K Hill
A thank you to Oliver at the Eltham branch for helping with the sale of my parents' flat. Everything was dealt with promptly, professionally and with great communication throughout.... Read more
Seller
3rd Jan 2024 (1 year ago)
Overall, a good experience with John Payne. The fact that they secured a sale within their sole agency tine frame is great. They have been good value for the 2% of sale amount fee.... Read more
Seller
24th Dec 2023 (1 year ago)
C Faria
Excellent service. ??
Emily Guest is an excellent profissional. She was very helpful and friendly.... Read more
22nd Dec 2023 (1 year ago)
R Wilkins
We would highly recommend John Payne. Oliver went above and beyond during our sale. He kept us constantly updated, he never made us feel like we shouldn't contact. We didn't ever feel like we needed to chase to push viewings, or the progress of our sale, as we were so confident in how hard he works. We can't thank Oliver enough for supporting us through this, a really genuine and reliable person which was so appreciated during this experience. Max was also really professional and so helpful, contacting us out of office hours just to update us.... Read more
Seller
12th Nov 2023 (1 year ago)
S Wignell
Max is a very professional and friendly agent who really knows the Eltham area well. Would recommend his services if you're looking to buy in the area.... Read more
11th Sep 2023 (1 year ago)
M Daldry
We sold our flat through John Payne and had a great experience. We had a few bumps in the road (no fault of anyone’s) and Oliver at John Payne supported us all the way through to completion. Hopefully we won’t be moving again for a while but if we do we’ll definitely come back!... Read more
Seller
20th Jul 2023 (1 year ago)
S Jeffs
Max Williams and his team at John Payne Estate Agents in Eltham went out of their way to market and sell our property in Mottingham SE9. This was a very tricky, lengthy process but Max and Team were with us all the way until completion. Great service and great people!... Read more
Seller
25th Apr 2023 (1 year ago)
C Treloar
We found Max Williams at John Payne thoroughly professional, helpful, proactive and pleasant in the process of buying our house. He was prompt to reply to queries and gave us useful advice along the way. Very impressed!... Read more
Buyer
9th Mar 2023 (1 year ago)
D shippam
Real people by your side.
Selling your home is a big life event and you want someone you can trust. When my dad made the decision to sell our family home of almost half a century it was really important we found a local agent who we could have a trusting relationship with. We turned to Acorn ( now part of John Payne ) as they had supported my first home purchase many decades ago. Oliver Henness came and spent unhurried time with me and dad. He listened and was so knowledgeable. The service that he and other members of the team supplied was everything we could have hoped for. Every call and email was promptly responded to. Although the sale took longer than we expected I know that our agents were doing everything in their power to move things along. Sadly dad didn't live long enough to see the sale complete on his old home but I know that his confidence and trust in Oliver and the team was well placed... Read more
Seller
16th Feb 2023 (1 year ago)
J Jarvis
If it weren’t for Max Williams we’d have no chance!
After the vendor pulled out of the first property, Max looked after us and made sure that we had first-view of the next one.
Even following through to make sure that we extended our mortgage offer, when no other advisor did.
We count ourselves very lucky during the current circumstances, and Max is a big part of making our dream purchase happen.... Read more
Buyer
27th Jan 2023 (2 years ago)
M Atkinson
Max was very professional and play a key part in getting the deal over the line... Read more
21st Jan 2023 (2 years ago)
S Pogor
Proffesional staff. Always ready to help.... Read more
19th Dec 2022 (2 years ago)
H SC
We would like to thank Oliver, Shana and Dominic for their help in getting us into our new home given our situation was time sensitive with the mortgage rate rises. Your tenacity and commitment to our case is very much appreciated. Thank you again!... Read more
Buyer
6th Dec 2022 (2 years ago)
H Wiles
The family and I would like to thank the team at Acorn/John Payne for the sale of our property and all the help we had right up to completion. Max and Dominic were great throughout, and really friendly to get on with. We picked this company over other estate agents as they come across very professional, in every aspect.... Read more
Seller
1st Dec 2022 (2 years ago)
M McDonagh
A big thank you to Max Williams, Senior Sales Negotiator at John Payne in Eltham. He was calm and considered and made a stressful situation go smoothly which is very much appreciated. Highly recommend.Thank you!... Read more
30th Nov 2022 (2 years ago)
S Mogilewskaja
We used Acorn to buy, rent out and sell our apartment. They were always very professional and we had a smooth experience across all services.
They are easy to reach and very responsive, would happily use them again.
We worked closely with Oliver to made the sale process fast and got us our asking price!... Read more
Seller
29th Nov 2022 (2 years ago)
Amazing service from Lilia at Acorn Eltham, within a day of contacting her regarding a property we had been into view and accepted on a flat. She kept us up to date with any issues that came up and sorted everything out promptly. Great to have an agent that really cares about tenants as much as landlords and makes sure that they are well suited to each other. Me and my partner are extremely happy in our new home and I’m hoping this will be the start of a long relationship with acorn eltham, through renting and eventually buying!... Read more
Tenant
29th Nov 2018 (6 years ago)