E Edgley
I had a great experience with Robert. They were professional, knowledgeable, and always available to answer my questions. The whole process was smooth with their open communication. If you're looking for a reliable and supportive estate agent, I highly recommend them!... Read more
11th Oct 2024 (14 weeks ago)
J Bevan
I had a great experience with Islington Properties after relocating back from the US. There were many hoops to jump through but Robert Hamlyn helped us secure a great flat in a great location! I recommend the business and Robert very highly.... Read more
Tenant
4th Sep 2024 (19 weeks ago)
E White
I’ve had an excellent experience renting out two properties through Islington Properties. Their team has been professional, efficient, and attentive throughout the entire process. I’d like to give special mention to Carl and Robert, who have gone above and beyond in ensuring everything went smoothly. Their dedication and expertise made the process stress-free, and I couldn’t be happier with the service I received. I highly recommend Islington Properties.... Read more
Landlord
9th Aug 2024 (23 weeks ago)
A Lamb
Carl at Islington Properties has been managing the letting of my flat for the best part of a decade. He's done a great job and having a consistent point of contact has been amazing. For context we moved the management to Islington Properties from a national chain of agents which changed its property managers on what felt like a monthly basis. Carl is proactive and responsive, and if we hadn't sold the flat he'd likely be looking after it for another decade.
We have recently sold the flat, again through Islington Properties. We approached some other local agents for quotes but had terrible service. By contrast, Robert was swift to respond and has been a supportive agent through what has been a rather protracted sales process (not his fault, just the usual hiccups often encountered when selling). Robert is an excellent communicator and I highly recommend him. Thank you both.... Read more
Seller
31st Jul 2024 (24 weeks ago)
A Onslow
I've been very pleased with the service offered by Islington Properties. Carl and the team are very responsive and deal with any property issues promptly and efficiently. Would recommend to others.... Read more
16th Jul 2024 (5 mo. ago)
N Wardley
Robert at Islington Properties dealt with the recent sale of a flat to my wife and I. Throughout the process he was very proactive, keeping the sale moving along whenever needed. He was courteous and pleasant to deal with and contributed to a very straightforward and hiccup free transaction. I would recommend him for any future property sales or purchases.... Read more
Buyer
15th Jul 2024 (5 mo. ago)
M Chamay
Islington Properties and their Portfolio Director Ryan are the worst management company I have ever come across. They were managing a large block of flats at Melville Place and they were absolutely useless.... Read more
13th Jul 2024 (6 mo. ago)
K Lockhart
My particular tenancy was dealt with by Branch Manager Robert. I found him to be affable, attentive, accommodating and understanding. Unusual qualities in an estate agent. Highly recommended.... Read more
Tenant
12th Jul 2024 (6 mo. ago)
J Good
Professional service in a good position on high st. I tried another couple agents briefly and wasn't impressed with the services then I tried Islington properties.
Robert (manager)
was a pleasure to have dealt with and wouldn't hesitate to recommend the branch and services.... Read more
R S
Almost 2 years with a broken buzzer in the building and Islington Properties does nothing about it.
An emergency exit broke in the garage as well, nothing has been done.
Completely unprofessional company
Update/Reply:
Doesn't matter anymore, we changed to a different management company and all is good now.... Read more
Tenant
18th Jan 2024 (11 mo. ago)
B holt
Very happy with the service provided by Robert and his team at IPL in selling my flat in Islington recently.... Read more
Seller
17th Jan 2024 (11 mo. ago)
L Epstein
When I was putting up my property for sale I interviewed many estate agents but chose to go with Robert at Islington property. I had some hesitancy as they seem to be letting focused, but Robert did an amazing job with the sale of my property.
He was quick to get the property to market and hired the best photographer. The communication with Robert through the process was smooth and constant. I was further impressed with his level of service as the transaction had some difficulties and Robert stayed on top of it and communicated with me constantly. Robert was also helpful with answering questions on my onward purchase despite the fact he was not involved in that transaction.
Overall I really as extremely happy with Robert and the service/support he provided through the sale of my property.... Read more
Seller
21st Dec 2023 (1 year ago)
T Info
Very professional, extremely helpful & knowledgeable about all things property!... Read more
5th Dec 2023 (1 year ago)
E Hillcox
Robert Hamlyn and the entire Islington Properties team were incredibly supportive and helpful guiding me through my purchase, would highly recommend!... Read more
Buyer
25th Nov 2023 (1 year ago)
C McKain
Islington Properties have managed my flat for close to 15 years. I’ve never had any issues and they have always been professional and timely. #RobertHamlyn #CarlJenkins have both been excellent.... Read more
Landlord
17th Sep 2023 (1 year ago)
J Olins
IP have been managing my property in Stoke Newington for a few years now and have been very easy and efficient to work with. They have dealt seamlessly with any issues that arose while I was out of the country and negotiated new contracts on my behalf making the process extremely smooth and simple. Thanks Robert (Hamlyn) and Carl (Jenkins) for your excellent work!... Read more
Landlord
13th Sep 2023 (1 year ago)
M gakhal
I have been using Islington Properties for some time now, which is testament to their service. Very recently, I received the smoothest changeover in tenants with Robert Hamlyn. I've been updated regularly and the communication has been second to none and Robert excels in customer service.
I's also like to add that I've been serviced by the same property manager, Carl Jenkins, for 10+ years and I'm able to communicate with Carl easily if there are any issues.
Thank you team for all your work, past and present.... Read more
Landlord
4th Aug 2023 (1 year ago)
F Schmitt
August 1st 2023 – six years down the line I just went through a smooth lease renewal under the careful guidance of Robert Hamlyn. I am still confident that Islington Properties provides top notch service to both landlords and tenants.
August 10th, 2017 – it has been a pleasure to deal with James and his team over the past two years. They are pragmatic and quickly respond to queries - my tenants spontaneously provided positive feedback. It is worth noting that the providers that they use offer good value for money, from repainting jobs to replacing appliances. Islington Properties also manage the whole building, keeping it very tidy. I am happy to recommend them for all the services that they provided so far.... Read more
Landlord
1st Aug 2023 (1 year ago)
A Stock
Rented a property from Islington Properties for over two years, whenever there was a problem with the flat they were quick to remedy. Carl was quick in arranging pest control and a new oven amongst other things and would recommend!... Read more
Tenant
12th Jun 2023 (1 year ago)
A Mankute
We had great experience dealing with Islington Properties. Carl, our property manager, has been taking great care of us!... Read more
Tenant
23rd May 2023 (1 year ago)
R Kadireva
They have done their best to help with all our needs and wants throughout the while process! I will keep recomending and I would love to work with them in the future! Thank you! ??... Read more
15th May 2023 (1 year ago)
D Miller
I have been working with Islington Properties for 5 years and they are a pleasure to work with, especially Carl who is very helpful and responsive.... Read more
Landlord
11th May 2023 (1 year ago)
A Reid
Have always received prompt replies to any issues or queries, with contractors arriving in short time frames if needed. Easy to get hold of and very helpful.... Read more
21st Jan 2023 (1 year ago)
S Tabor
??????? Islington Properties / London Block Management. Whatever they call themselves, they're a disgusting excuse for a business! You wont realise how poor they are until you've moved to a new managing agent. You have to beg for repairs to be actioned, they take an eternity to reply to emails. AVOID THIS COMPANY!!... Read more
9th Sep 2022 (2 years ago)
P Fraser
I am the owner of a property that Islington Properties manages. They are slow to respond and push back any responsibility. They are often brisk in responses to the point of rude. I would not recommend them at all.... Read more
Landlord
25th Aug 2022 (2 years ago)
A Mccarthy
Dealt with Islington Properties for a year as a tenant, found the experience to be very bad. Communication was very poor in my experience and personally wouldn't deal with the company again.... Read more
Tenant
26th May 2022 (2 years ago)
C webb
Excellent service considering the circumstances. Everyone has been extremely polite and helpful - thanks.... Read more
21st Jan 2021 (3 years ago)
S K
I have tried to make contact with this company on several occasions over the past 2 months via phone calls and emails. I have even tried to contact them via Instagram messages and have used the onthemarket contact form, where they have properties advertised. They have ignored every single form of communication. I find this incredibly off-putting and disrespectful to potential clients. Unfortunately for them they have just lost a customer.... Read more
5th Jan 2021 (4 years ago)
Y Hayashi-Kato
I was at first anxious about making a renting contract in my second language but they were so reliable and patient!... Read more
21st Sep 2020 (4 years ago)
K buchanan
Liza Vereli went above and beyond in navigating a tenancy changeover during the very difficult lockdown period. I can't recommend her highly enough. She was clear and patient given the sometimes rather complicated arrangements, and always got back to me really quickly and with good humour.... Read more
Landlord
31st Jul 2020 (4 years ago)
M Laghaei
Great staffs... Read more
8th Feb 2020 (4 years ago)
L Lund
Islington Properties are incredible! I have been a tenant through them for three years and Liza and Carl have been so on the ball with all our needs. When we have needed things fixed in the house, this is done in a timely manner. I would highly recommend renting through them.... Read more
Tenant
20th Nov 2019 (5 years ago)
G Woodcock
Huge thank you to Liza at Islington Properties for helping me through my recent property purchase. Liza went above and beyond in difficult circumstances, keeping everything on track (and keeping me sane) with great communication and diligent work, even whilst on holiday. Wouldn't hesitate to recommend their services.... Read more
Buyer
7th Oct 2019 (5 years ago)
R Jackson
We did a rental through them, and renewed for year two, and had no issues at all. They were available for question whenever needed and Liza was great help throughout the process. All ran very smoothly so no complaints our side.... Read more
Tenant
1st Oct 2019 (5 years ago)
V Gupta
My experience of Islington Properties was terrible. They simply refused to take telephone calls.
They refused to take telephone calls and written letters. The only time we would get a reply, was when the concierge contacted them directly. Even then, it was only 20% of cases, where they would get a reply.
These guys are unprofessional and incompetent
edit: I have seen the response from Islington Properties. I can assure you that Islington Properties do manage my property... Read more
Landlord
8th Sep 2019 (5 years ago)
T Chong
Jake was fantastic in helping me find the right property and making the tenancy administration very easy. So far, Jake and the team have been the best tenancy agents I've had since been in London for the past couple of years.
Carl has been quick to respond as a property manager and has been quick to resolve any issues with my current flat.... Read more
Tenant
26th Apr 2019 (5 years ago)
N Barro
Jake provided a very efficient and professional service. Would definitely recommend this business to find your next rental.... Read more
Tenant
20th Feb 2019 (5 years ago)
A Kimber
We recently moved to the UK from overseas and had a short time frame to find a flat. Jake was fantastic through the whole process and made sure we were able to move into the flat we found in time. He was also really great with getting minor issues with the new flat sorted out. I would highly recommend Islington Properties to anyone looking to lease a property in the area.... Read more
Tenant
20th Feb 2019 (5 years ago)
Over charge by doing very little. Staff very unhelpful.... Read more
Seller
9th Jan 2019 (6 years ago)
C Arenas
I highly recommend this agency! I have been dealing with Carl Jenkins who is my property manager. He is friendly and very professional! This estate agency is based in Angel! They are quick and efficient when it comes to dealing with any maintenance issues. Communication with them is easy which is difficult to find in that industry!... Read more
29th Mar 2018 (6 years ago)
E Minshull
A pleasure to deal with, the least stressful rental processes I have gone through. Made the process clear and easy to follow and helped sort any small issues we had with the property with the landlord. Highly recommended... Read more
Tenant
29th Mar 2018 (6 years ago)
L Sasse
Islington Properties have been renting and managing my flats for over 5 years now and I have always been very pleased with their seamless service! Liza, Jake and Carl are very friendly and professional and it is a pleasure to work with them. I would definitely recommend Islington Properties for lettings as well as for professional property management!... Read more
Landlord
5th Mar 2018 (6 years ago)
S Mundasad
I have been extremely disappointed with the service I have received from this company. There is very little communication with clients about important matters and what steps are being taken to remedy them. For example: no communication (until initiated by a resident) about broken security cameras in properties, attempted theft in shared areas, lifts broken for several days with no information about repairs. I feel it is important for residents who pay for this service to be kept up to date about significant issues in a shared block. For the amount we pay this service is not good enough.
Since writing this post I have had another example of the difficulties of dealing with Islington properties. I wrote to them about a leak coming from the flat or balcony above causing water damage to one of my bedrooms. They have said they will investigate this asap but 'Unfortunately our contractors are extremely busy at the moment due to the rain and also a lot of staff are on annual leave'.
I also note that the company cannot locate me on their system despite the numerous calls and emails I have made to them. I shall write again reminding them of why I pay them service charge. They seem to be able to locate my cheques even if they 'cannot find me on their system'.
And a month later I am adding to this again - the sole lift in this block of flats breaks down several times a year. We have now almost had one week without a lift. I have also waited three weeks to hear about the damage assessment of a leak from the property upstairs.
UNACCEPTABLE... Read more
13th Sep 2017 (7 years ago)
D Kay
Genuinely Fantastic. Honest, friendly and helpful - very refreshing compared to with any other property company I've dealt with before. Jake was great in helping to find our property and Carl also as our property manager. It was, I think, the only of around 20 agencies that visited in a day that we left feeling like we were treated like humans and with respect. Many thanks to all at Islington Properties... Read more
Tenant
9th Jun 2017 (7 years ago)
Velcro
I really dislike publicly calling a company out online, but I feel it is important in our case. If they read this review they will know precisely who I am, as I have been in touch with them for the past 4 months regarding noise coming from the property they manage above our flat in SE1.
This isn't a negative review regarding their services to their customers. I am sure this service is fantastic, hence the high-star reviews. I haven't dealt with Islington Properties for the purpose of renting an accommodation so I have no opinion on this.
My major gripe is that they have rented out a property above our flat to two students in an accommodation that is 99% professional. The two students keep the most insane hours that is in stark contrast to mine and my wife's professional hours; like most of the rest of professional London.
I have worked in the professional world of background screening and vetting long enough to know that an abysmal background check was conducted on the above tenants. I say 'tenants' plural, as I feel it is important to point out that despite it being against the lease contract for more than one person to occupy the above property, there are two students living above us. In my 9 years living in London I have seen time and time again, property management companies making it absolutely clear to renters that a certain accommodation is for professionals only.
Our accommodation is no different, yet the noise makers above us who get out of bed at 2pm and are still walking about their flat at 4am in the morning seem to have slipped through the net. Ultimately the finger points right back to the vetting process of Islington Properties, who failed to ascertain their tenants professional status.... Read more
25th Apr 2017 (7 years ago)
A Slator
Jake & Liza were amazing when helping me find a flat. Their customer service was second to none and I was very impressed with their professionalism and expert advise.
Should I ever find myself looking for a flat in the islington area, I would certainly use Islington Proerties again.
Thank you!... Read more
Tenant
11th Mar 2017 (7 years ago)
A Antonucci
Awful experience! I had a viewing for a property on at 2pm with Jake. The meeting was agreed by email with Liza. I called the office as Jake was late only to be informed he had 2:30pm in his calendar. I waited until 2:45 and he left me standing there. He never appeared nor called. I am very disappointed with the service this company offers. What he did was extremely disrespectful.... Read more
20th Feb 2017 (7 years ago)
C Beau
Jake McHale was an amazing agent. I am very happy with the service. He was extremely friendly and reliable. I was always available to help at all times. Thanks so him I had the best experience finding my new place. I would definitely recommend Islington Properies.... Read more
Tenant
23rd Nov 2016 (8 years ago)
G Kuttiparambil
It has been a very pleasant and efficient experience for me with them, especially as I just moved in to London from another country. The team at Islington Properties, particularly Jake, offered me thoughtful assistance and advise throughout the process, which was extremely re-assuring. I highly recommend them.... Read more
19th Nov 2016 (8 years ago)
A Crawley
Our experience with Islington properties was very positive. We received professional service and assistance throughout the process. Lize made the finding of an appropriate flat for us an easy and enjoyable exercise. Any repairs that are needed to be done are fixed timeously and efficiently, we would happily reccomend Islington properties to those loooking in the Borough.... Read more
4th Nov 2016 (8 years ago)
Amy
Still in the process of setting up tenancy but thus far everything has been very smooth. Jake was very prompt in answering all my queries and kept me up-to-date in what can be a very stressful negotiation process. Has been completely opposite to a previously terrible experience with another agency - would recommend!... Read more
Tenant
7th Oct 2016 (8 years ago)
S Baxter
Really impressed with the Agency and, in particular, Jake McHale. Jake was incredibly helpful and responsive and a real pleasure to deal with - nothing was too much trouble. Since moving in, we have had an issue that needed fixing and it was done within 2 days with no drama! Given the many agency nightmares you hear about, it's nice to deal with one where they actually seem to care about the renters!... Read more
Tenant
19th Jul 2016 (8 years ago)
H Hauksson
I could not be happier with the service and care me and my family received from Islington Properties when renting a flat with them recently.
After my previous two flathunts, I was sure that finding a home in London was bound to be a massive pain, but Liza at Islington Properties proved me completely wrong. She was very professional and a pleasure to deal with from start to finish, going out of her way to accommodate our needs, talk us through all the formalities and respond to all our queries quickly - no matter how small.
If all agents were like Liza, renting in London would be a breeze.... Read more
Tenant
8th Jul 2016 (8 years ago)
A Toothman
Liza and team were great in our research flat search, helping us navigate a tricky situation with the landlord with excellent communication and courtesy. I'd definitely recommend them.... Read more
25th Jun 2016 (8 years ago)
M G
Great experience with them moving from another country and finding a flat. Jake was knowledgeable and very responsive with the flat I ended up picking. Would recommend their service.... Read more
Tenant
22nd Jun 2016 (8 years ago)
B Shaw
I had a great experience viewing properties, Jake McHale was the young man who showed me around and has successfully secured me a flat to rent. I will be recommending him to all my friends.... Read more
Tenant
18th Jun 2016 (8 years ago)
B Hammond
Myself and my colleague Tasha work alongside the lettings team as we work for Letrisks who do Islington's Referencing checks. We deal a lot with Jake and we would like to say how friendly and polite he is on the phone, an asset to the company!!... Read more
14th Jun 2016 (8 years ago)
A Whitaker
"It was a pleasure working with Islington Properties. They managed to get my property marketed and rented out within 7 days and achieved full asking price. Their well structured letting process was efficient and professional and gave me great confidence for repeat business with their team. Many thanks to Liza and Josh for their efforts!"... Read more
Landlord
14th Jun 2016 (8 years ago)
M Caiafa
Islington Properties is absolutely brilliant. I made an offer to lease a flat, but was told that the landlord already had an offer in place. Thankfully, Liza managed to negotiate with the landlord to secure our offer above others. Thank you Liza, and thank you Islington Properties.... Read more
Tenant
12th Jun 2016 (8 years ago)
B Packham
Definitely recommend compared to other places on upper st that tried to convince us dud flats were great. Jake McHale helped us land a great flat at a great price right where we wanted in Barnsbury. Smooth process, great service and renewing lease was easy. Anything that needed fixing was no trouble.... Read more
Tenant
10th Jun 2016 (8 years ago)
L C
I've been renting a flat with Islington Properties for one and a half years and am very happy with their service. They've always been quick and helpful in sorting out things when I needed them. Highly recommended!... Read more
Tenant
19th May 2016 (8 years ago)
I Lapsina
Me and my partner recently moved to new apartment in Islington that we rent through Islington Properties Ltd. It is a pleasure to work with them as they arranged viewing in a short notice, all agreements where done precise and in time. All our questions were made clear. And after moving in all was prepared as promised and in agreed time and when ever we need a an assistance we get support straight there. We need to say thanks to Jake and Carl.
Happy to recommend!... Read more
Tenant
16th May 2016 (8 years ago)
S Purkiss
Islington Properties have been the most efficient agent we have dealt with in our past 6 years renting in London. We have had good communication from the time we requested to review a property through to fixing any issues that have arisen in the property. Would recommend to others.... Read more
Tenant
15th May 2016 (8 years ago)
A Toraty
We had the pleasure of dealing with Jake and also Joshua directly. The whole process of renting a property through them was made very simple and effortless. We looked at the apartment on a Saturday, signed the lease agreement by Wednesday and moved in the following week.... Read more
Tenant
9th May 2016 (8 years ago)
A McKane
Islington Properties, who have had our flat on their lists for some years,, have always been helpful and quick to reply and sort things out.
We are very happy with them indeed and would recommend them most warmly.... Read more
8th May 2016 (8 years ago)
C Ammann
Very friendly and motivated team. I got great advise when buying a property. I have been using Islington properties as a letting agent for one of my properties, they have been doing a very good job. I can highly recommend them.... Read more
Landlord
30th Apr 2016 (8 years ago)
B Ltd
Islington Properties have a great team and its been a pleasure working as one of their approved contractors for End of Tenancy Cleaning over the past 2 years! As a landlord I would be excited to work with IPL as they're all a warm and professional team... Read more
Landlord
29th Apr 2016 (8 years ago)
S Clarke
Been with them for ages - always friendly and efficient. They are also careful about spending the Landlord's cash and balancing this with looking after the property well.... Read more
Landlord
29th Apr 2016 (8 years ago)
J Craig
Excellent agency to deal with - professional, efficient and honest. Highly recommend.... Read more
28th Apr 2016 (8 years ago)
T Amery
Great experience with the team at Islington properties. Very helpful and understanding through the whole process.
Thanks :)... Read more
28th Apr 2016 (8 years ago)
R Klingsheim
I rented this gorgeous house through islington properties and I'm well happy with the service they provided. Liza who works there is brilliant, so helpful and so easy to talk to. I'd easily recommend them :)... Read more
Tenant
27th Apr 2016 (8 years ago)