D Gavshon-Kirkbride
Chestertons were great selling our flat near Caledonian Road. They were direct and upfront about how to price it and the strategy for getting serious buyers in for viewings. Their team flooded the flat with people, leading to several serious offers, some in excess of asking price. When things became challenging during a long chain process, Roberto was incredibly supportive, working very hard to reassure people on both sides of the chain and keep things moving. They were direct, clear and did what they said they would do - would recommend.... Read more
Seller
16th Oct 2024 (14 weeks ago)
S Rahman
Chestertons was such a refreshing experience for us. Aylin and George looked out for us and really went above and beyond for us during our property search. As international student clients, the process couldn’t have been smoother, I can’t recommend them enough!... Read more
Tenant
4th Oct 2024 (16 weeks ago)
M Miller
Fantastic experience selling our Stoke Newington house with Chestertons in Islington after struggling to sell with a local agent. Scott was professional, knowledgeable and highly motivated, and we instantly knew we'd made the right choice. Lloyd did an amazing job finding us a committed buyer and achieving full asking price. The sale was seamless, and we couldn't be more grateful. We can highly recommend Chestertons and wouldn't hesitate to use them again in the future.... Read more
Seller
12th Sep 2024 (19 weeks ago)
G stanners
Avoid at all costs. Rented us a propeety with a broken boiler then failed to resolve for 3 months during the winter with a newborn in the house. Then had an illegal installation of a boiler by an unqualified person and denied any liability when i queried them on it. Then failed to carry out any pre tenancy works. When we pushed back they ignored all claims of liability and the landlord had to step in to clear up the mess. Acted without morals or professionalism throughout. Never encountered such a poor operation. Do not rent via this business.... Read more
Tenant
26th Aug 2024 (22 weeks ago)
L Jagan
Aylin Nazemi was a pleasure to work with. She was professional, communicative, accommodating and knowledgeable. I was so impressed by the way she guided me through the process. In the London housing market it’s so easy to just feel like a number but Aylin made the experience personalized and warm. Would highly recommend her! Thanks again.... Read more
21st Aug 2024 (22 weeks ago)
S Mckeon
Just sold my aunt and uncle's property in Islington. Due to my aunt having Alzheimers and needing permission from the Court of Protection and both of them being in a care home it was far from straight forward. Roberto was my point of contact for a year and couldn't have been more helpful, professional and lovely throughout. I would recommend Chestertons, they are professional and focused. Good work.... Read more
Seller
12th Aug 2024 (24 weeks ago)
Jorge
Great experience working with Scott Abrahams and Kevin Green! Scott has a great understanding of the market and did a good job at guiding us on sale price and process, and Kevin was a great thought partner in navigating the buy and sale process and ensuring buyer and seller expectations and understanding of things were very aligned. Kevin in particular was outstanding!
With that said, not all Chestertons agents are this good. Some of them were not good and one in particular almost derailed the sale of our property so be thoughtful of who you work with. Scott and Kevin I would 100% seek to work with again!... Read more
Seller
23rd Jul 2024 (6 mo. ago)
jameshidden1
Chestertons Lettings team have been managing a short-term let for me while I sell my flat. A huge thank you to Joanna W particularly for her help over the last couple of weeks, as well as Martina who also jumped in admirably.
Joanna was really great at being responsive, going the extra mile, problem-solving and managing the tenants issues on a tight timeline.... Read more
Landlord
16th Jul 2024 (6 mo. ago)
M Bolondi
Not impressed.... Read more
19th Jun 2024 (7 mo. ago)
L Bartkiewicz
Alhad is the best agent I've worked with in my 5+ years in London. I cannot highly recommend enough. Thanks so much for your help with securing an amazing flat.... Read more
17th Jun 2024 (7 mo. ago)
K McIntyre
When I was looking to rent my flat out for the first time recently a friend suggested Chestertons. Aaron Menashy from the team guided me through the whole process and made it super simple and straightforward. He understood that this was my 'home' that I was looking to rent and gave me the confidence to become a first time around landlord by finding me the perfect tenant. Aaron was there every step of the way and guided me through all of the certificates etc that were required, and really took away any stress or doubts around the whole process. I can't recommend him and the team at Chestertons Islington highly enough!... Read more
Landlord
11th Jun 2024 (7 mo. ago)
J Fogg
Scott Abrahams and his team have been fantastic. I highly recommend them He is a complete professional, tough , smart and gets the job done. He sold my flat at the right price at the right time. I’m hugely grateful and now I sleep at night. Hooray!!... Read more
Seller
8th Jun 2024 (7 mo. ago)
B Marchant
I've just exchanged contracts on the sale of my house through Chestertons acting as sole agent.
Although their fees aren't the lowest in the area, they are more than justified by their performance. Scott set an ambitious target for the listing and the achieved price was above asking price. I'm much better off financially than if I'd gone with one of the '1% er’ agents in the area.
The time from listing to offer accepted was an impressive 13 days!
Scott provided oversight throughout and Will did a great job finding a quality buyer, negotiating and proactively managing the whole process through to exchange of contracts.
Chestertons set high expectations and over-delivered; highly recommended.... Read more
Seller
2nd Jun 2024 (7 mo. ago)
V Arutyunyan
Didn't even bother turning up to the appointment. Blamed it in the tenant cancelling. Very unprofessional... Read more
Tenant
24th May 2024 (8 mo. ago)
C Ingram
Chestertons Islington offers a great service for landlords. The team take a very personal approach. Over the years Julia Chajdiakova has been great support. She takes time to check the flat, making sure the flat is in good shape that smoke alarms and carbon monoxide are there and working. And she gives feedback and is there to advise. It is a caring approach that supports tenants and landlords. I appreciate her honesty. It combines an old fashioned warmth with excellent administration.... Read more
Landlord
24th May 2024 (8 mo. ago)
J Marr
We've just exchanged on the sale of our house with Chestertons and are so impressed with the expertise and dedication of Scott Abrahams and Will Robertson and team who led on our sale and negotiations. Fantastic service and a great result overall. Well done.... Read more
Seller
23rd May 2024 (8 mo. ago)
Londonowen
We listed our sale with Scott, who was efficient and helpful with arranging photos, floor plans, EPC etc. Crucially he did a great job of explaining and guiding through different options for pricing the listing, as well as maximising impact during viewings.
Their sales team all familiarised themselves with the house ready for viewings. William in particular was quick off the mark getting people in and had soon matched us with a suitable buyer. He did an outstanding job in intermediating negotiations on price.
Chestertons were also great in the phase after "offer accepted": they gave excellent guidance on what needed to be done, and helped answer questions from both buyer and seller well.
In short, not only were they great on the necessary mechanics of the sale, but they were also really helpful in the help, support and guidance they gave throughout. Thanks Will and Scott.... Read more
Seller
21st May 2024 (8 mo. ago)
A S
I’m a first time buyer who’s been viewing flats for the past month or so. The agent at Chesterton’s, Lloyd, cancelled a viewing 15 minutes before it was due to happen when I was already 45 minutes into an hour long trip to view the property. Didn’t bother calling during the day (despite what their response below says - I had no missed calls and specifically checked my voicemails after finding out the viewing was cancelled to understand what had happened and there was nothing) or sending an email cancellation when they knew the property was unavailable for viewing from the day before. Really unprofessional, unorganized, thoughtless and a big waste of time.
All in all, a negative experience. Won’t be considering them when I’m ready to sell.... Read more
Buyer
10th May 2024 (8 mo. ago)
C Kelly
We sold our house with Scott, Guy, and Piers last month. They were a great team, and we found everyone at Chesterons really good to work with. Thank you very much - buying/selling houses is never very easy, but you did a great job of guiding us through the process to a successful outcome!... Read more
Seller
9th May 2024 (8 mo. ago)
S Powell
We appointed Chestertons after a personal recommendation from friends with whom they sold their property. We had already had a very negative experience with one of Islington's most famous Estate Agents (they know who they are!) and so terminated that contract and went to Scott and his team at Chestertons instead. It was a breath of fresh air with a totally managed service, excellent sales team and regular feedback and communication. It was the opposite approach to the previous agency and one which was successful at selling our house at asking- price. Guy found the perfect Buyer after many client viewings and their persistence and self-assurance maintained our confidence throughout the process (which is stressful enough anyway). Not once did Scott even consider reducing the price of our house as it had been priced properly in the first place, whereas the previous lot simply wanted to keep dropping the valuation until someone offered! We are grateful to Scott, Guy and the other members of the team at Chestertons; they got the job done!... Read more
Seller
22nd Apr 2024 (9 mo. ago)
Miley
They have some beautiful properties on offer in the area, and the team were incredibly helpful. Especially Martina, who was there to help every step of the way, with great advice.... Read more
21st Apr 2024 (9 mo. ago)
M Richardson
Me and my girlfriend were looking for a new apartment in the area and must’ve called hundreds of places to register our interest. Bradley Jenkins was the first person to call us back and his attentiveness to our precise needs is I think something all agents should model! We were quickly introduced to something perfect for us and I’ll definitely be seeking out Bradley again the next time we decide to move!... Read more
19th Apr 2024 (9 mo. ago)
I Absentia
Agent Bradley Jenkins in the Islington lettings office hangs up in a sulk when required to give information on a flat. Unprofessional and needlessly argumentative tone. Gives company a bad name. Will never rent through Chestertons due to this.... Read more
Tenant
18th Apr 2024 (9 mo. ago)
A Downes
Martina was extremely friendly and very patient in answering all my questions which I really appreciated. She took the time to find suitable properties for my criteria and organised consecutive viewings were possible to streamline this process which made things easier. Highly recommend!... Read more
17th Apr 2024 (9 mo. ago)
G Lebufnoir
I cannot recommend Chesterton enough! We have recently sold our house in Islington and once again they did a professional, efficient and on the whole a brilliant job. This is the third time we have used them to buy or sell a property. We dealt with Piers who was amazing throughout the process and we can't praise him enough. He kept us informed all the way through and had the patience and perserverance that the sale needed. At times it was not entirely straight forward and I can truly say I am not sure it would have happened this quick with any other agent. We always knew from the beginning that Chesterton would be the agents to close this for us and they did not disapoint. It truly is a team of estate agents who will work for you!... Read more
Seller
16th Apr 2024 (9 mo. ago)
Jen
We recently sold our house with Chestertons and they did a fabulous job. We found them reliable and professional throughout and communication was excellent, which was particularly important for us as we had had a bad experience with another firm before moving to Chestertons. They generated a great deal of interest and we were very happy with the price that was achieved. We particularly appreciated Malachi's support through the sale process and would definitely recommend.... Read more
Seller
4th Apr 2024 (9 mo. ago)
D Hall
Although the commission was higher than the other estate agents, we felt we were in safe hands. The market was quiet so took a bit longer to sell than normal.
We had regular viewings throughout this period and with the introduction of Roberto, we got our sale. Roberto is a great communicator and kept us well informed throughout our viewings and the all important sale. Overall, it was a price worth paying to get the sale at the right price at the right time.... Read more
Seller
3rd Apr 2024 (9 mo. ago)
C Morton
We sold our family house with Chestertons in Islington in March 2024. Scott did a fantastic job, helping us sell at over the asking price; and Kevin supported us very well throughout the transaction. Overall they’ve been great and come highly recommended!... Read more
Seller
27th Mar 2024 (9 mo. ago)
A Laughton-Scott
Scott at Chesterons Islington help us to sell our house in Highbury.
He immediately connected us with several buyers interested in the area who were ready to make offers and arranged several viewings in the first week. He assisted in the negotiation with a buyer, advising on what was feasible/realistic and we secured a great sale price on condition we didn't go to market.
I engaged Chestertons on 15th January, we are set to complete the sale on 28th March, at a great price. Highly professional, quick to respond, knows the market and prices well, great level of expertise and connected to buyers. Would highly recommend.... Read more
Seller
20th Mar 2024 (10 mo. ago)
M Decroix
I have had the most pleasant and efficient letting experience thanks to Jamie’s professionalism and client centricity. My initial request was difficult to handle given that i was looking for a short term rental within a 30 minutes radius from Angel station and I am a foreign student. Jamie managed these constraints in a very professional manner and offered me a perfectly suitable solution.
Then the paper work has been easy to handle on my side and Jamie could not be more responsive answering the numerous question I asked
I am now in my flat, all well settled
I highly recommend Cherstertons letting departments and Jamie for any letting resuest !... Read more
Tenant
1st Feb 2024 (11 mo. ago)
J Unwin
I asked Chestertons to value my house in Barnsbury last Autumn 2023 and give me their views generally on the Islington property market - but not intending to sell until 2024.
Scott arrived on my doorstep and gave me an irresistibly energetic, knowledgeable (he’s worked in the area for ca 16 years) and persuasive account of his and his firm’s expertise & experience. There followed a whirlwind of activity with his delightful sales team efficiently setting up a WhatsApp group and notifying me of viewings and offers all done with great good humour. Within days there was very serious interest from several potential buyers. My house sold incredibly quickly. I can’t recommend Scott and his team highly enough!... Read more
Seller
26th Jan 2024 (11 mo. ago)
L Payne
The behaviour of this estate agent and the landlords they represent made me leave London after only two years. I know our housing market is broken, but that doesn't excuse the shameless chasing of rent rises and profiteering for the sake of 'the market rate'. In the end, this simply chases people out the buildings that we renters dare to call our homes. Sadly, to landlords and estate agents, those buildings are simply financial assets to be squeezed for more and more revenue.... Read more
Tenant
23rd Jan 2024 (1 year ago)
M Carter
Malachi Emojevbe from Chestertons was excellent during our flat sale. He is clearly experienced and knowledgeable in the property market and very hard working. He always responded in a timely manner and was able to help resolve any disputes. Highly recommended!... Read more
Seller
19th Jan 2024 (1 year ago)
H Laufer
I had the most pleasant and professional experience of renting a new flat with Jamie, from Chestertons Islington. As much as this process can be stressful and long, Jamie has made it easier and efficient in a brilliant way. The availability and care is something I have never experienced before with estate agents, communication with the landlord and making sure every need is answered in the quickest time and genuinely from the first moment of viewing until I settled in. Thank you Jamie... Read more
Tenant
16th Jan 2024 (1 year ago)
A NIANG
Comfortably writing this review from my new home ???? Julia has been a dream to work with! The whole process has been very smooth and stress free (compared to previous experience) The whole team is of a problem solving mindset and I couldn’t be more grateful for this.... Read more
5th Jan 2024 (1 year ago)
C Lynskey
Fantastic experience thanks to the wonderful Julia who went out of her way to make the whole process as smooth as possible. Would highly recommend Julia - she put all my needs first throughout and was very helpful and responsive for any questions I had.... Read more
11th Dec 2023 (1 year ago)
S TRAVERS
Having used Chestertons before, I knew they were reliable professionals so I had no hesitation in using them again to sell my house in Highbury. My initial contact was with the manager Graham who came to do the valuation which was spot on and as a result I achieved the asking price. The day to day business was handled mostly by Roberto, who apart from being a very nice chap, was efficient and unflappable and saw the process through to a successful conclusion. I would have no hesitation in recommending Chestertons and would definitely use them again.... Read more
Seller
8th Dec 2023 (1 year ago)
G Gill
Guy Morgan dealt with my sale from start to finish to a very high standard, would recommend to others who are considering selling... Read more
Seller
27th Nov 2023 (1 year ago)
Y Makoveeva
I highly recommend Chestertons estate agents, specifically Roberto and Scott, for their exceptional service in helping me purchase a fantastic flat in Shoreditch. They were attentive listeners, understanding both parties' needs and mediating for the best outcome. Their communication was excellent, keeping me informed throughout the process. Their professionalism and dedication made the entire experience smooth and efficient.... Read more
Buyer
19th Nov 2023 (1 year ago)
O Aspinall
Chestertons provides a great service and had a fantastic breadth of properties in Islington area. Special mention to Martina who was a great help with our search.... Read more
10th Nov 2023 (1 year ago)
E G.
EDIT: I have since sold the flat, and for the full circle effect ended up with the same estate agent (Guy). He was very professional and kept frequent communication. Though the sale was delayed, his persistance in seeking a positive resolution and balancing the nerves of a sale was VERY helpful. Thank you Guy!
Nov 2018
I have dealt with Chestertons Islington over the last 6 months. My estate agent (Guy) was great at getting things moving and being on top of everything (and everyone), which is always a big obstacle in this flat hunting industry. He also went above and beyond in remaining available to reach, even on his days off. In fact, when my estate agent was unavailable, I had the pleasure to speak with Graham, then James who were both fully briefed on the application and smoothly worked together as a team. A cohesive team, with professional individuals who get the job done.... Read more
Seller
7th Nov 2023 (1 year ago)
J Cripps
Scott, Roberto, Piers & the rest of the team sold our loft in Shoreditch at asking price and obtained a number of offers. They were brilliant from start to finish and very professional and more positive than many other agents we met before deciding who to go with. They also priced the flat much more accurately and achieved the asking price, whereas other agents were more bearish and seemingly less enthusiastic.
We had reservations about whether an Islington based agent would find the right buyers for Shoreditch, so instructed a loft specialist alongside them but Chestertons found the buyers and obtained multiple offers and drove a lot of viewings with serious buyers. Highly recommend.... Read more
Seller
2nd Nov 2023 (1 year ago)
A Choudhury
The whole Chesterton’s team were great!
After meeting with 4 agencies for letting out our Kings Cross flat, we chose to go with Ryan and team at Chesterton’s. They gave us confidence with their data and excellent responsiveness. We did not regret the decision and found long-term tenants quickly ????. Aylin from the viewings team had huge enthusiasm, bias for action and even helped us with an inventory management recommendation Shelbee in the office was so helpful and responsive… honestly the whole team were great and considering the service, speed and quality of tenants found, the fees seem very reasonable on reflection. Would highly recommend them.... Read more
Landlord
31st Oct 2023 (1 year ago)
S Tipper
Standard fast paced London estate agents that don't care about customers.. Just squeeze as much cash as possible out of you... Read more
27th Oct 2023 (1 year ago)
J Xu
I had such a pleasant apartment hunting experience and finally found my first home to rent in London, with the full dedicated support from Joanna Wojciechowska at Chestertons Islington. Joanna is professional and so hands on. The entire process was handled with clear communication, very candid advice and most importantly Joanna is not only knowledgeable about the neighbourhoods but also the facilities to offer etc. She is more than a real estate agent to me, but a friend now. Thank you for finding me my first home.... Read more
Tenant
24th Oct 2023 (1 year ago)
K D
The Chestertons lettings team have successfully let our flat in less than 24 hours! They’re always extremely communicative with landlords. Thanks for the excellent service.... Read more
Landlord
17th Oct 2023 (1 year ago)
C Christou
A trusted professional contact advised us to look at chestertons in islington as they had heard from several clients they had an excellent track record for selling houses in the area.
We invited them to view our property and noted very early on that they where very good and stood out from the crowd particularly at communicating forthcoming viewings some times agents don’t even tell you about viewings you have to chase them.
Graham the manager of the branch made a great first impression with us both what he said his team would do and what we could expect from Chestertons.
Will from the team who found our buyers was excellent on his communication with us always keeping us updated with what was going on at every stage. This continued through out the selling process his advice and professionalism stood out from the crowd. He genuinely loved the house and this was evident as this was a strong and effective start when showing the house.
When he came to us with the offer he helped manage both parties to a successful completion. We where due to embark on a long planned holiday on the other side of the world. Not once did we have to chase Will for updates or feed back.
We would highly recommend the Chestertons Islington team and of course if your lucky to get Will then you won’t be disappointed!
Christopher & Mark... Read more
Seller
15th Oct 2023 (1 year ago)
Z Jones
I recently had the pleasure of working with Aaron Menashy in the lettings team, and I can confidently say that the experience was nothing short of exceptional. From the moment we first spoke, it was clear that Aaron is very knowledgeable and an expert in the field of lettings.
Not only did he provide a comprehensive understanding of the market, but he also took the time to understand my individual needs as a prospective tenant. He was able to match me with several property options that perfectly aligned with my preferences and budget. Every step of the way, Aaron made sure to keep me informed, making the whole process seamless and stress-free.
His customer service skills are truly unparalleled. He was always just a phone call or an email away, promptly answering any queries I had. It's rare to find someone so dedicated to providing such a high level of customer service, and it made all the difference in my experience.
I would highly recommend Aaron Menashy to anyone in need of lettings services. His expertise and dedication to customer satisfaction set him head and shoulders above the rest.... Read more
Tenant
22nd Sep 2023 (1 year ago)
J Chidiac
The best agency i’ve worked with. Agent Jamie helped me out and is very professional and helpful. I highly recommend this agency.... Read more
19th Sep 2023 (1 year ago)
O P
Chestertons Islington's awful treatment of customers ended up costing my girlfriend and I our rented house.
For background, we viewed a property for rent with Chestertons Islington on 1st July 2023, submitted an offer on 2nd July and had the renegotiated offer accepted by the landlord on 3rd July. Following this, as is typical we paid the holding deposit (5 weeks' rent) and the property was taken off the market. We then submitted our required details and references, signed the tenancy contract and, as requested by Chestertons, paid an additional 1 month's rent plus the full tenancy deposit in advance of a September move-in. As far as we were concerned, we had fulfilled all our duties and the property was now ours.
Therefore it was a surprise to us when, on Wednesday 9th August we received an automated email from DocuSign (the platform for signing contracts) to inform us that 1 of the 2 landlords had declined to sign the tenancy contract. We assumed that this was in error, but immediately attempted to contact our estate agent to resolve the issue. Despite consistently calling their phone and leaving voicemails, SMS messages and emails, I did not receive any response from the estate agent for days, despite what was clearly a stressful situation for us.
Finally, 5 DAYS LATER on Monday 14th August, the estate agent finally called me to tell me that the estate agent had decided to sell the flat instead, and, with less than 3 weeks remaining until we had been due to move into the flat, we were no longer able to rent the flat and so had nowhere to go.
Incredibly disappointed and panicked by the situation, we then began browsing the rental market again for similar properties. We then found that the exact flat we had signed on had been relisted back on the market the day before the landlord had declined to sign, for an additional ÂŁ1,150 in rent per month. Therefore, clearly Chestertons had known for some time that the landlord had no intention of renting to us, and despite numerous calls to the estate agent to confirm details and updates on the status of our upcoming tenancy, this was never flagged to us.
Communication with Chestertons throughout the process was terrible. Whilst viewing the property, the estate agent would frequently call me for updates, but as soon as he believed the property was signed, he completely washed his hands with us and never returned our messages/calls/emails.
The role of the estate agent in this case is to follow up with the landlord and resolve issues quickly and keep both parties informed - Chestertons completely failed in this respect and I will not be using them again.
The experience left us at genuine risk of being left homeless, suddenly with no house with less than 3 weeks until the tenancy was due to start. The fact that Chestertons relisted the house for a higher rent without telling us shows a clear disregard for customers over money.... Read more
Tenant
13th Sep 2023 (1 year ago)
M Pearce
On our property sale we received an excellent service from Graham Stubbs, Piers Nicholls and the rest of the team at Chesterton's Islington branch. Having been with another Islington agent for 12 months prior, they delivered a successful offer at the full asking price within six weeks of us switching. The balance of professionalism, knowledge and friendliness was, for us, spot-on. When needed, we received clear and timely advice and they worked really well with our solicitor. I hate to say it but their fee was reasonable too! Highly recommended.... Read more
Seller
29th Aug 2023 (1 year ago)
K McMullan
Very good job by Roberto Albrecht and Scott Abrahams during a stressful time for us. Many thanks.... Read more
23rd Aug 2023 (1 year ago)
L Pacifici
We hired Chestertons to fully manage our property in London. What resulted was us spending our time and money to manage the Chestertons team and needing to deal with serious issues directly with the tenants (e.g. basement flooding ignored by the Chestertons team for over 4 weeks). Would not trust this company with any property. Their team did not read or follow our contract at all, and charged taxes that we did NOT NEED TO PAY and were reactionary at a very very slow pace. Don't waste your time or money like we did.... Read more
Landlord
21st Aug 2023 (1 year ago)
N N
I was very happy with the great work of Scott Abrahams and Piers Nicholls at Chestertons Islington with the sale of our flat. Throughout the process they were very professional and knowledgeable. They made sure things were done on time and kept up the pressure without being pushy. They are also very friendly. Can only recommend them!... Read more
Seller
8th Aug 2023 (1 year ago)
C Kiddy
Chesterton's were really great from start to finish. All of the team were incredibly professional, friendly and helpful but also made a huge effort to secure our sale and help with our onward purchase. In fact they were instrumental in liaising with all parties at the critical moment of exchange with challenges on both sides. Without this crucial assistance the sale may not have gone through. Very much appreciated.... Read more
Seller
20th Jun 2023 (1 year ago)
A O
Very professional team! I was their tenant for two years and I’m now often working with them as a relocation agent. The agents really go extra mile and very supportive.
Five stars to Marco and Joanna!... Read more
Tenant
3rd Jun 2023 (1 year ago)
J L
Stay away from Chestertons if you can. Terrible, unresponsive agents who only want your money. Urgent repairs are ignored for weeks; no 24h notice for entry/viewings. Absolutely unacceptable.... Read more
30th May 2023 (1 year ago)
B Armstrong
Scott & the team at Chestertons did a great job selling our property (in competition with another agent). Islington is an incredibly competitive marketplace for agents, but through a combination of determination, hard work and excellent communication, they did a great job of completing our sale. We found them to be honest, transparent and hard-working and believe they have very good momentum in the Islington market... Read more
Seller
8th May 2023 (1 year ago)
R Kay-Williams
terrible experience trying to buy a house with Chestertons. despite being registered with them for over two years we have missed out on off market properties that go to preferred clients. this impacts the vendor too who potentially misses out on a higher price by not offering to all the registered buyers. despite a frank discussion with the manager about this, it continues. on one occasion we were left waiting outside a property for an hour when the estate agent didn't turn up even though my partner had made a special trip back from working abroad to view. there was no apology or consideration for our time. rude and patronising.... Read more
Buyer
4th May 2023 (1 year ago)
S Sharma
I've found Gee at Chestertons Islington to be fantastic. The overall experience of finding a tenant has been great, speedy and we've been supported in our process of moving to our new place making it all round easier.... Read more
Landlord
17th Apr 2023 (1 year ago)
B Rivolta
It's very difficult to find a flat for a short let in London for two students. Fortunately, Jamie Bell from Chestertons Islington helped us finding the best solution. I couldn't imagine anything better! He was so kind and he helped us for everything before and when the tenancy started. I'm so grateful and thankful to him!... Read more
Landlord
13th Apr 2023 (1 year ago)
S Lowry
Thank you Chestertons, but especially Scott, Lloyd and Jamie, for handling my house sale last month.
The service I received was highly professional with excellent communication throughout. In spite of market jitters and galloping mortgage interest rates, you kept the show on the road and my marbles (just about) intact. We even managed to laugh along the way which is surely a sign of a good relationship? I’ll happily recommend your agency to anyone who’ll listen.... Read more
Seller
6th Mar 2023 (1 year ago)
L Wu
We find a beautiful home with Jamie’s help.... Read more
2nd Mar 2023 (1 year ago)
P Stoeckl
Sensationally good! Lloyd and Scott were absolutely tremendous in guiding through the successful sale of our Islington property. Attentive to detail, thoughtful, pragmatic and proactive. Their no-nonsense approach was leagues better than any other London estate agent we had dealt with in the 20 years prior. Cannot recommend their services highly enough. If you are looking to sell a property in the area, this is your team!... Read more
Seller
24th Feb 2023 (1 year ago)
joserobertocastros
I ended up renting elsewhere, but Martina was very kind and supportive during my search process. She's one of the best I've met in the market... Read more
Tenant
24th Feb 2023 (1 year ago)
E K
Will was excellent he always replied to our questions day and night, scheduled all the viewings we wanted asap, and showed us great options in areas that we initially did not see online nor considered but in the end we ended up deciding to purchase one of those options.... Read more
Buyer
20th Feb 2023 (1 year ago)
P delarue
Chesterton have been fantastic in helping us navigate the 2022 complex property market and selling our house.
We initially listed with a different Upper Street agent. After a good start and as the market conditions deteriorated they seemed to give up. We got in touch with Graham Stubbs at Chesterton who remained confident our house was priced correctly and should sell. A man of his word, a few months later his team did sell our house with a very marginal discount. Guy Harden was the lead agent and he would simply not give up. However, when his colleague William Robertson came up with our buyer, they worked together fantastically with the support of Scott Abrahams to secure the sale. This was true teamwork we had not experienced with estate agents before. We could not recommend them enough.... Read more
Seller
16th Feb 2023 (1 year ago)
O Petas
I bought a property through Chesterton's, Guy the estate agent was fantastic and really helped push the deal along. I've subsequently let the property with Chesterton's too. Again, Nikki this time has been amazing. Above all I've found Chesterton's professionalism and communication a step above other agents.... Read more
Seller
9th Feb 2023 (1 year ago)
K Jane
Recently signed a tenancy with this branch, and really appreciated the service from Marco in lettings in particular. Marco was professional, always contactable, and knew the property well. Thanks for helping us find our new home!... Read more
Tenant
8th Feb 2023 (1 year ago)
F Silvi
We had a very positive experience with Chestertons to rent out our property in London. They were able to find a very good tenant in only 24 hours for the agreed price. Thanks in particular to John for his professional work!... Read more
Landlord
3rd Feb 2023 (1 year ago)
M Moric
We had a really amazing experience with Chestertons Islington and we owe it all John! He made the process easy and stress-free! He was so invested in helping us find the home and walked us through each step of the process with care and attention. I am new to the UK and he supported me through every step of the process.... Read more
3rd Feb 2023 (1 year ago)
J Grant
In ten years of renting in London, dealing with John at Chestertons Islington was hands-down the most pleasant estate agent experience I've had. He was attentive, professional, and pleasant throughout. Would highly recommend... Read more
Tenant
2nd Feb 2023 (1 year ago)
C Pierrel
I honestly never leave Google reviews but had a great experience with Chestertons! I’ve been living in London for almost 10 years and never came across such caring and professional agents. Jamie was an absolute star throughout the whole process, keeping me updated through every step. Have signed my new tenancy agreement today and delighted Chestertons were the agents- definitely recommend!... Read more
Tenant
2nd Feb 2023 (1 year ago)
E Chatham
Great customer service by Martina, so kind and friendly and helpful during what is a tough process.... Read more
1st Feb 2023 (1 year ago)
E D
A great experience selling my flat with Chestertons. After listing with a different agent beforehand I moved to Chestertons and received the offer I was hoping for within a few weeks. The agent Malachi was really helpful going above and beyond to get through to completion - thank you!... Read more
Seller
29th Jan 2023 (1 year ago)
S H
Well looked after throughout process selling our flat in Islington by Alice and Guy. They found us a buyer in a matter of days and then maintained strong communications and support throughout a quite lengthy / stressful process driven by the economic changes. Now all happily completed so thanks!... Read more
Seller
29th Jan 2023 (1 year ago)
Y James
Chestertons Islington has been incredibly helpful in our flat search. John was instrumental in guiding us through the process and was also very accommodating, which was definitely helpful during this international relocation. We loved his responsiveness, transparency and ability to convey clear information. All in all, Chestertons offer a comprehensive package which helps tenants settle in smoothly.... Read more
Tenant
23rd Jan 2023 (2 years ago)
J Vartikar
Joanna Wojciechowska was extremely helpful in helping me find a great short term let. She was reliable, solution oriented, and professional. I look forward to working with her again for my next property.... Read more
Landlord
15th Jan 2023 (2 years ago)
F Pollen
Friendly, professional, and reliable service. I recently rented a property through Chestertons Islington and the team have made the entire process as painless as they can thus far. Ronan in particular has been helpful, responsive, and flexible. Would recommend.... Read more
Tenant
13th Jan 2023 (2 years ago)
tejhunjan
I have rented my property through Chestertons for a number of years. Julia Lickley went out of her way to help with a difficult tenant and Shruthi Purswani provided dedicated continuity as property manager to pick up loose ends particularly when there was change of tenant and the need to ensure specific requests were followed through.
Tej Hunjan... Read more
Landlord
11th Jan 2023 (2 years ago)
A Lockhart
We recently acquired a flat in North London through Chestertons Islington and dealt with their agent John Rudder. Can't praise him enough for his professionalism and assistance throughout the process. Despite the fact that we needed to complete the process very quickly and so close to the holidays, John worked really hard to keep everything on track going above and beyond what we could have expected.
He was incredibly personable and always made sure to keep us updated with progress and answer any questions quickly. He was a pleasure to deal with and is a real asset to the Chestertons team.... Read more
Buyer
6th Jan 2023 (2 years ago)
A Suleimenov
If you are looking to rent a property managed by Chesterstons, just don't. It is a very frustrating and exhausting experience.
We are waiting for the repairs (broken appliances, leak in the bathroom, etc) to be performed for almost 3 weeks since we moved in but all we get is that they can't get the response from the landlady. So, they are basically just another layer to delay communication between tenants and landlords, which is already not popular for being quick in general.
To be fair, they ordered gas engineers for boiler but only after more than a week of our trips to the office, countless calls and words about this being illegal to leave us without heating in the winter.... Read more
Tenant
18th Dec 2022 (2 years ago)
B Brady
We have just sold our flat with Chestertons and I would happily recommend to anyone looking to sell in the area! Scott and his team were very knowledgeable, professional and easy to work with- from the open & transparent valuation discussions to great advice and guidance around the sale process. We achieved our aim price despite volatile market conditions. Big thanks to both Lloyd and Scott. Highly recommend this branch!... Read more
Seller
14th Dec 2022 (2 years ago)
Deepak
I was trying to get help to rent property from outside UK and it was a very horror experience for me thanks to Chestertons and their agent (Arsida and Melis).
I saw property on video and offered +200ÂŁ. When the time came is backed out. I tried reaching out by calling and messaging her on whatsapp but never gave back any reply.
Few days later and start of Oct'22 another agent named Melis reached out to me for another property in IOD and asks me to bid 200ÂŁ extra and I transferred the holding deposit. She confirms that the property is confirmed to me and will be handed over 1st Dec. I requested her viewing appointment several times for my friend who already lived near by but she never replied. I still trusted them as they seemed a reliable agency. Oct'22 when me and my family arrived in UK I requested viewings several times but never got any reply. Melis in mid of November replies me that the existing Tenant is denying access for the viewing an cancels the viewing conseecutively for 14days but she pushed to transfer rent + deposit to the chestertons. I transfer the money to chestertons and mid of November just to get a legal agreement signed from the owners. And on last week of November she comes back and tell me that I cannot get this property she has a new property whose rent is 300 more than and I need to pay 500 pounds more for the furniture.
Red flags,
1. The owner never opened the agreement on Cheatrons site because anyone who opens to the agreement at least once I get a notification and the logo turns yellow.
2. If the owner agreed to rent us the property they should have signed the document. but THE OWNER NEVER SIGNED the agreement.
3. When I asked for my refunded she came up deductions and reason of not giving back my 5000ÂŁ. This is where I was realized I was made. I had no apartment and I have transferred money to an agency which never planned to rent me the apartment.
4. Still today I am following up the Cheatertons for my refund over email and call. They dint even allow me to enter their office.
I have proof of all the above things I claim and I leave upto you to decide and review my post. I also have no legal claim to what has happened as their is no commitment in this deal apart from me.... Read more
Tenant
11th Dec 2022 (2 years ago)
S Lebetkin
By far the best agents in Islington. They secured an offer off market in record time. Unfortunately the deal fell through (no fault of theirs) but within 24 hours they put the flat on the market and had ten viewings booked in and two offers within a week. I hadn’t realised the amount of work they also do post accepting an offer to get things across the line. Thanks to their hard work and commitment we completed in 4 weeks.... Read more
Seller
9th Dec 2022 (2 years ago)
R Bibi
Joanna Wojciechowska was terrific. One of the few estate agents who actually goes the extra mile throughout the whole process... Read more
29th Nov 2022 (2 years ago)
M Bodet
Great experience with Ryan, it was quick and efficient. Would highly recommend this agency.... Read more
23rd Nov 2022 (2 years ago)
J Mitchell
This has been a complicated flat sale requiring the participation of a number of third parties. The matter has been handled expertly throughout by Chestertons and in particular Piers Nicholls, who always acts with patience and great professionalism. I felt that consideration of my best interests was paramount, am delighted with the outcome and would not hesitate to recommend Chestertons.... Read more
Seller
22nd Nov 2022 (2 years ago)
A Silvester
Thank you Guy at Chestertons for finding me the perfect buyer for my flat! I never really felt as though I was talking with an estate agent - more someone who was there to listen, advise (without being pushy) and you made the selling experience so much less stressful.... Read more
Seller
18th Nov 2022 (2 years ago)
G Petr
We are really grateful to all the help we had from the Chestertons team in selling our flat. In particular Guy who helped us find a buyer and shepherded the whole process, and Scott who supported us when we were let down by another agent in I_S_lington, who with hindsight really overpriced our flat and then lost us a lot of time. Chestertons were communicative (called after every visit), stayed active over the 18 months it took to sell and gave good advice throughout. G & F.... Read more
Seller
18th Nov 2022 (2 years ago)
S Whitehouse
We found the Lettings team was really helpful and friendly. John even proactively suggested the flat we moved into when I told him our requirements. (In our experience, only a few agencies engage with clients in that way, while some don’t even answer enquiries!)... Read more
Tenant
18th Nov 2022 (2 years ago)
S S
We recently sold our flat through Chestertons and were very satisfied with the service we received. We had valuations from three other estate agents but quickly settled on Chestertons. The valuation was broadly in line with a couple of the others but we felt confident that Chestertons were best placed to deliver it. We dealt with a few members of the team but our primary contact for the successful sale was Jamie. He was excellent throughout: approachable, very responsive to our questions and had excellent knowledge of the local market. There were a few bumps along the road but Jamie dealt with these comprehensively and we would definitely recommend working with him and Chestertons.... Read more
Seller
13th Nov 2022 (2 years ago)
R Fry
Having been badly let down on my flat sale by another Islington agent, I turned to Chestertons and was delighted with their performance. Within a few days of instruction they produced three good offers and secured a sale well in excess of the asking price. They were professional, motivated and excellent at staying in touch throughout the process. Chestertons really know the local market and I think that made a big difference too. Both Scott and Malachi offered great advice and I was really pleased with the outcome. I should have gone to them in the first place! I recommend the team at Chestertons to anyone considering selling a flat in Islington.... Read more
Seller
13th Nov 2022 (2 years ago)
B agnew
Will Robertson has just sold a flat for us in N5, Islington. Not only did he achieve a very good price he did so in the teeth of a rapidly cooling market. Furthermore he has been professional and efficient to deal with throughout the transaction. Many thanks. Bolton Agnew... Read more
Seller
11th Nov 2022 (2 years ago)
R Armstrong-Dwyer
John was absolutely fantastic in helping us find a rental flat. He was extremely proactive, very generous in sharing his knowledge and we truly felt like he had our best intentions in mind. It took us all of 3 days from walking in the door of Chestersons to signing the lease on a flat we loved. Thank you so much!!... Read more
Tenant
11th Nov 2022 (2 years ago)
M Goldfinch
We just sold our flat through Chesterton's Islington Branch. Guy and Alice were excellent throughout providing us with unbiased objective advice. They were also very helpful in arranging access to the flat which we were very grateful for because we reside in New Zealand. The sale was seamless with no issues or problems and Guy and Alice were happy to help with anything that we asked of them.... Read more
Seller
10th Nov 2022 (2 years ago)
R Ramchand
Fantastic experience with Chestertons buying my new place.
- From the day I placed an offer to moving day, Guy Morgan from Chesterton's was highly involved throughout the journey and I rate him highly.
- He found a good middle ground during the negotiations and managed the process extremely well.
- Extremely responsive - would respond to emails immediately and 9/10 times would pick up my call (and if he didn't, he would email or call back).
- Went out of his way to work with the broker and lawyer to make the deal happen within the stipulated time.
- Was transparent throughout the process and would answer my many questions.
Very pleased with Chestertons and I would strongly recommend them for any buyer!... Read more
Buyer
8th Nov 2022 (2 years ago)
J Shah
John from the Chestertons Islington team has been fantastic to deal with and so helpful in finding me a rental property in a difficult market. He took the time to understand what I was looking for and is so knowledgeable about the area. Throughout the whole process he was in close contact, provided regular updates and went out of his way to find the perfect home for me. I can't thank him enough for all the help and would highly recommend using Chestertons Islington as they have been a pleasure to deal with.... Read more
Tenant
6th Nov 2022 (2 years ago)
N Yolov
I recently bought a property with Chestertons. Jamie has a deep knowledge of the local market and he was instrumental in facilitating the conversation between all parties. Without his help the process would have been much more painful and it would have taken a few extra months at least.... Read more
Buyer
5th Nov 2022 (2 years ago)
O Collin
Amazing service from Jamie Gallagher... Read more
4th Nov 2022 (2 years ago)
T Mulligan
We instructed Matt and Scott of Chestertons to sell our family House in the Southgate Rd area
The house was 100 years old not in great condition
They had seven viewings
Four bids first weekend
Two at full price
Deal agreed
They handled survey excellently with no price reduction
Contracts have just exchanged and they sorted a completion within ten days that’s Monday week
Very smooth sale and delivered full price
Family very happy
Thank you... Read more
Seller
3rd Nov 2022 (2 years ago)
B Tuck
Although selling our house took quite some time (17 months) in what must have been a difficult market, we never felt that we were being neglected and Scott Abrahams and his team kept us fully informed throughout the process. Final completion was much eased for both parties by the considerate services of Jamie Gallagher, whose assistance was much appreciated.... Read more
Seller
27th Oct 2022 (2 years ago)
Millie
The current market has made it extremely difficult for tenants and buyers. Speaking and meeting Julia and John has been a refreshing experience. Not only did they respond immediately to my request but the level of service was impeccable - I was even offered a lift to the station in the company car! Estate agents often feel disposable but following our meeting I will definitely be keeping in touch, thank you both.... Read more
26th Oct 2022 (2 years ago)
A McWhirter
Jamie was on hand and efficient at all times through the turbulent process of buying a property. Very grateful. Definitely recommend.... Read more
Buyer
25th Oct 2022 (2 years ago)
J Mitchell-Aziz
Scott Abrahams sold our flat 8 years ago, after a tough journey, so it was only natural to go to him for his help this time when we were ready to sell our house. We didn’t even consider another agent. We began conversations in a brilliant climate. The valuation was given and the property went on the market. We had a lot of footfall very quickly and we received several asking price offers. Our personal agent, Will Robertson was absolutely superb. His intuition was spot on, he guided us professionally through the process. We spoke every day. The market crashed and everyone panicked. But Will kept everything, including my sanity, on track and we are so impressed and grateful to him for his endeavours. Thank you Chestertons! Scott and Will are welcome to stay at our new pad any time! Thank you!... Read more
Seller
24th Oct 2022 (2 years ago)
A Weereratne
Scott Abrahams and his team, Kevin, Will, Matt and Guy, have kept me calm and sane through the insane process of selling my family home. I chose them for their commitment and experience and have not been disappointed. Scott is hugely knowledgeable and been very reassuring at the most difficult of times, calming my impatience, It has felt good to know I had a team that had my back as I was doing this on my own. And such nice, thoughtful agents. Great coordination once our WhatsApp group was up and running.... Read more
Seller
24th Oct 2022 (2 years ago)
S Wilkinson
Jamie at Chestertons did an excellent job in a difficult market . He was a very good communicator & was on hand throughout the process to advise & get the deal done . The company tend to be rather ambitious in their original pricing but worked very hard to get a sale .... Read more
Seller
24th Oct 2022 (2 years ago)
U gĂĽrler
Martina is very helpful while finding my flat to rent. She follows up very well and finding the best available offers according to my needs.... Read more
Tenant
23rd Oct 2022 (2 years ago)
M Thornton
John from Chestertons provided excellent service when showing me around a rental property. Despite me deciding not to place an offer on the property, he stayed and chatted with me for a while afterwards, providing me with unbiased and genuine advice on the rental market and different areas of London. This was invaluable for someone who does not come from London themselves! Really appreciate his time and advice, which he gave despite no benefit to himself.... Read more
21st Oct 2022 (2 years ago)
H Chheath
John is absolutely incredible from start to finish! He updated us every step of the way and did a hard yard for us which we really grateful for. The process was quick and efficient. He went above and beyond his role and his professionalism was of the highest standard. I truly recommended John, everytime!... Read more
21st Oct 2022 (2 years ago)
M Lascelles
We bought our property from Chestertons Islington and were very impressed with the service we received. We were dealing with Jamie Gallagher who was very efficient and polite! If we ever sell our house in Islington in the future we would definitely be looking to work with Jamie!... Read more
Buyer
19th Oct 2022 (2 years ago)
Z Tallis
William Robertson recently handled a sale for me. He was incredibly professional and always accessible at the other end of the phone. With the banks turning off their taps, I was very worried that we wouldn’t be able to sell. However will found us the right buyer and got the job done in good time.
Many thanks Will.... Read more
Seller
14th Oct 2022 (2 years ago)
R Ward
In a turbulent market with banks being unpredictable we thought we would struggle to sell. We exchanged only 5 weeks after accepting an a very agreeable offer thanks to the brilliant work of William Robertson. He was on the phone everyday pushing our sale through in communication with absolutely everyone. Highly recommend this estate agents especially Will.... Read more
Seller
14th Oct 2022 (2 years ago)
J K
I had a fantastic experience working with Joanna from Chestertons Islington. I recently relocated to the UK from abroad and was struggling to find a suitable flat. Joanna located the perfect property for me and guided me through the unfamiliar rental process. She was incredibly responsive, helpful, and genuinely kind. I'd happily recommend Chestertons to anyone looking to rent in London. Thank you Joanna and team!... Read more
Tenant
14th Oct 2022 (2 years ago)
R Readhead
Many thanks to Malachi at Chestertons Islington for helping me sell my flat... Read more
Seller
13th Oct 2022 (2 years ago)
J Smith
My husband and I were very pleased with our experience working with Chestersons - specifically Scott Abraham and his team.
Prior to Scott, we had originally hired another "highly reputable" "high-end" agency and an agent who is considered to be "the best" in Islington with a large social media reach to buyers - but we soon found he had a large ego to match and little care for our property.
We live overseas and were reliant upon this other agent to make repairs to the house (caused by previous tenants) and to stage it which the agent had promised to do. I flew in unannounced only to find the house in an absolute state and in no condition to show (i.e. door knobs missing, broken loo roll holders, threshold missing from the front door, broken drapes, garden a muddy mess). The agent went on holiday unannounced for a month and when I did get ahold of him, he was incredibly dismissive and patronising and kept touting his reputation.
We interviewed many other agents/agencies, but it was Scott who was the most professional - everything from showing up on time, to speaking candidly, providing an honest appraisal of the property.
Scott and each of his team members were articulate, switched-on, and treated our property like a priority and they hustled. They immediately brought in potential buyers, kept us appraised of the viewings, and on the one occasion we raised a concern of needing more feedback, Scott acknowledged that need and addressed the issue promptly and professionally.
Scott's instincts as to who were serious buyers and his ability to articulate this in a concise and sensible manner instilled us with trust and ultimately is what pushed the sale through in a time period and at a price with which we were happy.
This has been a very positive experience for us and we thank Scott and his team greatly. We would absolutely hire Scott and his team again and recommend them to friends and family.... Read more
Seller
6th Oct 2022 (2 years ago)
Gummiball0815
From a tenant perspective:
- property manager was not really reachable
- complaints were handled with a multiple weeks/ months delay
- agents were actively lying and trying to play current and future tenants against each other
- took month for deposit return
Like so many agents in London they only care until contracts are signed and minimize efforts afterwards, creating problems for the tenant and the landlord alike.... Read more
Tenant
6th Oct 2022 (2 years ago)
K M
John of the Chestertons Islington team was extremely helpful in helping me identify, evaluate and select a rental property. Throughout the rental application process, John was easy to deal with, contactable and responsive. He gave honest and considered advice in relation to selecting the property and completing the rental application process. He also went above and beyond in providing recommendations for the broader area which made selecting the rental property all the more easier.... Read more
Tenant
4th Oct 2022 (2 years ago)
M Whitehead
Great experience buying through Chestertons. Estate agent (Jamie Gallagher) was very efficient and friendly. Would happily recommend him to anyone buying/selling in north London.... Read more
Buyer
30th Sep 2022 (2 years ago)
R Davage
Many, many thanks to Jamie Gallagher, who went above and beyond to get our sale over the line. Thanks also to Will Robertson, whose help and advice earlier in the process were invaluable.... Read more
Seller
30th Sep 2022 (2 years ago)
A Knox
Utterly appalling. 4 weeks after moving out, we still haven’t received our deposit back, despite daily phone calls and emails. Excuse after excuse. Avoid like the plague.... Read more
Tenant
29th Sep 2022 (2 years ago)
J Newman
I recently bought a flat in Angel through Chestertons. Jamie was very helpful, communicative and positive throughout the process. Overall Jamie helped the sale move along quickly and I would recommend him to anyone in the market. Thank you for all your support!... Read more
Buyer
26th Sep 2022 (2 years ago)
F Stevens
We had a great experience selling our flat with Chestertons. It is inevitably a stressful process, but Guy and Malachi were very responsive and reassuring whenever issues arose. We would highly recommend them.... Read more
Seller
20th Sep 2022 (2 years ago)
J Fitzgibbon
Wanting to share our experience of John Rudder (Senior Negotiator
Lettings). We have been extremely impressed with the courteous, professional and efficient manner that he has dealt with us.
He has continually gone above and beyond to help us out and can't thank him enough!... Read more
13th Sep 2022 (2 years ago)
S optican
Guy Morgan is one of the best sales agent I’ve ever worked with. He thoughtfully and patiently helped my partner and I look for a home for over a year. He made sure to understand us and our taste so as to recommend properties that best suited our desires. As first time home buyers, Guy thoroughly took the time to explain the process to us and always made himself available for questions and advice. We couldn’t recommend working with him enough!... Read more
Buyer
13th Sep 2022 (2 years ago)
D Ricketts
Had a great experience with Marianna Charalambous at Chestertons. She was always available to assist and really helped sort out any issues that came up, both during tenancy and after. Highly recommend her.... Read more
Tenant
12th Sep 2022 (2 years ago)
T Rose
My husband and I recently sold our property with Jamie. He was so helpful throughout. Before now I had not realised how much agents do to ensure a smooth exchange and completion process. Thank you Jamie for the continuous support!... Read more
Seller
9th Sep 2022 (2 years ago)
L Rose
My partner and I recently sold our flat with Chestertons Islington. We chose them as they have a great understanding of the area and are well connected to people who are looking to move or buy in Islington.
From the beginning the photos and marketing were first class, and following that, the team worked hard to achieve the sale.
Special thanks to Jamie Gallagher who spent a lot of time to get a great understanding for the property, found the buyers, and supported and helped drive the whole process right through to exchange. He even kindly provided some candid advice for our forward purchase (which is out of London).... Read more
Seller
6th Sep 2022 (2 years ago)
S Habis
I worked with Jamie Gallagher on the purchase of a De Beauvoir property and he was very professional and of great help to us given that we are first time buyers. The process was smooth and pleasant. Would highly recommend... Read more
Buyer
6th Sep 2022 (2 years ago)
M Jones
We recently sold our flat with Chestertons, we chose them as they were well prepared, realistic and knowledgable.
Although moving house is stressful, it definitely felt as pain free as it could be. Piers Nichols was great, he always made himself available and gave really helpful advise throughout.
I’ll be recommending Chestertons to friends in Islington who need an estate agent.... Read more
Seller
5th Sep 2022 (2 years ago)
E Murphy
We signed a house from them but they couldn't help when my keys didn't work... Read more
Tenant
5th Sep 2022 (2 years ago)
E Wootten
Great team, very responsive - highly recommend.... Read more
2nd Sep 2022 (2 years ago)
Y Chen
I had a wonderful experience selling my house through Chestertons. Scott and Kevin were very knowledgeable about the local market and helpful throughout the entire selling process. They worked hard to conduct viewings with potential buyers, and I was really happy with the end result as they managed to secure a great price for my property. I would definitely recommend Chestertons if you are selling in Islington.... Read more
Seller
26th Aug 2022 (2 years ago)
D Balls
WORST AGENCY EXPERIENCE IN THE WHOLE WIDE WORLD. AVOID AT ALL COSTS!!!! they are REAL scammers masked up in a fancy Islington agency. Mitch and the manager David Manning are honestly the worst agents I ever dealt with, super unprofessional, manipulative, rude and unhelpful is to say the least. They refused every contact with the landlord (who later turned out to be very available to provide us furniture and follow our requests) but the agency only aims to profit out of the deals. The whole tenancy has been a REAL NIGHTMARE. They had ZERO RESPECT towards us, the tenants, but also the landlord he told me he wanted to beat them up if only he could have (he filed 2 formal complaints). Mitch and David are border line legal - they don’t even abide to the legally binding tenancy agreement conditions. Personally I believe they are to be reported to the police.
(jI want to stay anonymous with the review)
THERE IS A SPECIAL PLACE IN HELL FOR PEOPLE LIKE YOU!!!!... Read more
Tenant
25th Aug 2022 (2 years ago)
Y Liu
Experience with the Islington branch is very satisfying during this busy season of finding a property. Especially thanks to Ronan's excellent service and timely responses, which had saved lots of my time on finding the right property. This is one of my best experiences with renting agents in London, and I would highly recommend this trustworthy agent to everyone.... Read more
Tenant
21st Aug 2022 (2 years ago)
G Guzzi
I have had my fair share with tenancy agents in London and I have to say i am fully satisfied with Chestertons in Islington. We were tenants and they were our handling agency. I especially want to thank Marianna for communication clearly and being there for us when we needed something. The upcoming issues were handled swiftly and professionally and our questions always adressed in due time. All this is not evident in London.
Thank you... Read more
Tenant
16th Aug 2022 (2 years ago)
R Andrews
Excellent website and service. Got in touch quickly with a list of buyers and gave guidance on who might be best to go with. After initial buyer pulled out late, Scott assembled a new set of buyers who he had given strict instructions on what our requirements were, and whittled them down in order to make a choice. Great knowledge and input from Scott who even called me as late as 9pm on occasions with advice.... Read more
Seller
16th Aug 2022 (2 years ago)
D Elfield
Just want to say Scott Abrahams did a fantastic job for us. First of all, he was incredibly patient while we worked through the various timescales for when we could sell the house. Then he offered us a very competitive estate agent fee - beating off a number of other estate agents who had got wind of the sale. But most importantly of all, he achieved a massive increase in the final sale price from what we originally envisaged. He also kept a dialogue going with the buyer throughout the process which I know smoothed things along. Great job all round.... Read more
Seller
16th Aug 2022 (2 years ago)
G Hubbard
I had some disappointing, stressful experiences sadly with this agent. After that I made a point of dealing only with alternative agents and the process of buying got easier. It seems the flat I wanted to buy is still on the market so I feel for the sellers who lost me as a buyer even though I was very keen indeed and could easily have been persuaded with a little encouragement to compromise on price a bit when the survey showed up some problems.... Read more
Buyer
9th Aug 2022 (2 years ago)
O Preiss
We found our latest rental property through Chesterton's Islington.
We were in contact with a number of estate agents in the area but John was by far the most helpful and knowledgeable with respect to finding relevant properties, answering questions during house viewings and supporting with contracting.
We would highly recommend using them and will ourselves in the future.... Read more
Tenant
5th Aug 2022 (2 years ago)
Dzk
We were anxious about selling our flat but Chestertons Islington helped us through the process. We felt we were in safe hands especially during the more stressful times. The main person we liaised with was Piers Nicholls who negotiated on our side and was professional at all times. We were very impressed with his work.... Read more
Seller
5th Aug 2022 (2 years ago)
W bernal
I’m on my 2nd letting with Chestertons Islington and both experiences searching with the agents has been fantastic. The real MVP however, is John Rudder. ????
Besides being a cool dude, he genuinely took interest, care, and time (oh so much time) to help me find the perfect flat. This was no easy feat given the tough letting market post-Covid, the looming recession, AND and the challenges of moving with a dog. But HE DID IT!
Thanks again, John. Xochi and I appreciate you so much. ????... Read more
Tenant
4th Aug 2022 (2 years ago)
T Jones
We have been customers with the Islington branch for a number of years now and would never go anywhere else for the letting and management of our flat. David (the manager) and his team, in our case John, are just magnificent. John is truly fantastic, always straight on the phone to keep us up-to-date (even outside office hours - the same goes for David) and fully committed to finding us the best tenants. We only recently put our flat back on the rental market and John found us new tenants within a couple of days. He is a pleasure to deal with, courteous, professional but also just lovely to speak to. If you are a landlord looking for new tenants, give John or David at Chestertons a call!... Read more
Landlord
4th Aug 2022 (2 years ago)
L Howe
Registered with most estate agents in Islington…however the best service I received was from Mitchell at Chestertons. I found him the most helpful & friendliest agent to deal with. His professional manner helped the process of looking at properties most enjoyable and I felt totally at ease !... Read more
4th Aug 2022 (2 years ago)
S faulkner
Excellent service from initial pitch to final day. The team of Scott Abraham and Kevin Green did a superb job in assessing, valuing and marketing our rather bespoke property and stayed in constant touch throughout the process, offering sage advice (including introducing us to excellent lawyers at a very good price) and tips. Highly recommended.... Read more
Seller
1st Aug 2022 (2 years ago)
E Gregory
Unfortunately, there’s no option to award zero stars, so one will have to do. Myself and three fellow students renting a house in Islington have had the worst experience of our lives because of Chestertons. As mentioned in many other reviews, the communication is absolutely atrocious, for example, when they took over another agency that was handling our property, we got nothing from them about their takeover and so we were emailing an outdated email and wondering why we couldn’t get ahold of them. The communication we do get from Chestertons is rude and poorly lacking customer service and often threatening. Because we are students we are overlooked and not taken seriously and therefore we have suffered with many problems that frankly go against basic standards of living. Communication between landlord and tenant couldn’t be slower and couldn’t be more misunderstood when going through Chestertons. I would avoid this company at all costs, both tenants and landlord.... Read more
Tenant
29th Jul 2022 (2 years ago)
Practice gazumping ….not trustworthy…... Read more
Buyer
10th Jul 2022 (2 years ago)
K Rothwell
Ronan helped us find our new apartment in our dream area. He listened to what we wanted and found us a lovely place so quickly and effectively. He has made our experience smooth and stress-free!... Read more
Buyer
5th Jul 2022 (2 years ago)
J Lamprell
Me and 2 friends were looking for a flat to rent and I found the staff to be unhelpful, dismissive and rude. After viewing a property we submitted an application that day, but never heard back - even sent several follow-up emails asking for an update but heard nothing. Until I phoned up a week later to be told it had been let after the first viewing (would have been great to know!) Incredibly disorganised as I had never little points of contact throughout the process, the staff can get away with being disinterested and impolite as there is always going to be a demand on the flats they let. I must say Joanna was the only member of staff who treated me with respect - everyone else were blunt and cold.... Read more
Tenant
2nd Jul 2022 (2 years ago)
S Hipwell
Scott and his team at Chestertons have been fantastic. Will and Kevin have gone above and beyond and have been unfailingly helpful and responsive but, more importantly, have been a complete pleasure to deal with. Thanks for all your hard work.... Read more
30th Jun 2022 (2 years ago)
N Brown
I had a few estate agents round my place to value and advise on a sale and quickly settled on Chestertons. I found them straight talking and clearly had a really strong grasp of the local market. I was under offer quickly after going to market. There were a few bumps on the way especially in and around exchange but Will was always on hand to provide solid advice and chase both sets of solicitors for a resolution as/when required. I'm delighted with the service provided.... Read more
Seller
28th Jun 2022 (2 years ago)
N Hegarty
Having dealt with Chestertons over the past couple of months regarding my lease renewal I have arrived at the conclusion that this may very well be the estate agent branch that inspired "Stath Lets Flats".
I tried for over three months to renew my lease and come to an agreement on the proposed rent increase but the communication was terrible. At one point I had to email reception to ask if the agent I was speaking with was still working there as I had sent three emails over the course of two weeks and had not heard back from her.
When she eventually responded, I asked the agent to see if my landlord would be open to a rolling contract as I was unsure I wanted to commit to another full year lease and she kept emailing me the terms of a full year tenancy without any background information or feedback from my landlord.
I was then served a vacate notice. I didn't want the headache of trying to engage with Chesterton's anymore so found a new flat (at a much cheaper rate) down the street. I arranged for friends to visit and help me pack and started to get an influx of calls from a different estate agent at Chesterton's looking to book a viewing, I agreed and asked my friends to arrive later to accommodate the early morning viewing. The estate agent said "one of the people who booked is definitely going to take the place so this will be the only viewing". He then called 15 mins before the scheduled arrival to say that they had both cancelled....
I appreciate this is out of his control but you can imagine my surprise when 20 minutes later one of them actually did show up for the viewing - estate agent was nowhere to be found - and I had to show the girl around the flat myself!
The absolute cherry on the cake of this whole experience though has to be the fact that two weeks after I moved out I continued to get multiple calls from Chesterton's asking permission to book viewings at the flat that I had been evicted from.
Landlords and tenants, avoid this place at all costs. Directionless management, complete lack of organisation and unqualified staff.... Read more
Tenant
28th Jun 2022 (2 years ago)
N Jeans
Landlords beware! It's early days but we've had a terrible experience so far. The tenancy began with no rent being paid to us by Chestertons Islington despite the money having being paid to them by the tenant long in advance. After being prompted, they then pay us the wrong amount, with fees being deducted that we hadn't agreed to. Now going back and forth trying to get them to pay us the correct sum as agreed. It's like pulling teeth. Go elsewhere.... Read more
Landlord
10th Jun 2022 (2 years ago)
J M
We've just been through a more than usually complicated transaction with Chestertons and Scott and his sales team could not have been more professional, helpful and trustworthy.
Genuinely impressive at every stage. And we never post reviews.... Read more
Seller
24th May 2022 (2 years ago)
D Hughes
The whole Chestertons team, and Guy Morgan in particular, were very helpful and friendly. Guy guided us through negotiations with buyers very well and then kept up the momentum to exchange and completion so we managed to
complete within a short timeframe.
Very impressed and thank you Guy!... Read more
Seller
18th May 2022 (2 years ago)
O Wyatt
I have just completed a sale with the help of this office. Piers Nicholls provided superb service throughout the deal thank you Piers and team!... Read more
Seller
12th May 2022 (2 years ago)
V Lassance
UPDATE: After posting this review based on my experience, Michael from Chestertons property management reached out and helped resolve 4 different issues I had with them, so no outstanding issues at the moment. I'm thankful for his help, just wish it didn't require me to post this review to get the right visibility and support.
Chestertons Islington has the worst offering of property management.
We have had our house rented for the first time using them and it was beyond belief the low quality of support we received, despite taking 13% + VAT off our rental income every month.
The first months started with a property manager that would take a week or more to pass on information/requests from the tenants, then after months of low quality support, she was probably let go, and we spent months with no property manager, just whoever had the time to overlook (which again caused issues with our tenants). Then we got someone new a few months ago, but it's impossible to get time to talk to that person.
I highly recommend anyone considering Chestertons Islington or any Chestertons to avoid their property management.... Read more
Landlord
11th May 2022 (2 years ago)
J Lao
Lauren in Islington was a real pleasure to deal with in my flat hunting journey.
I have just relocated to London from overseas, and it was great to have someone as patient, friendly and knowledgeable as her to assist during a stressful time. She was always accessible and had great advice and inside knowledge on the various locations I was considering. I also appreciated her honesty, and as a prospective tenant felt she really took the time to understand what I was after in a home.
Highly recommended!... Read more
Tenant
10th May 2022 (2 years ago)
A Nagpal
Worked with Guy from Chestertons. I have to say, he’s been extremely efficient and proactive. A good experience overall.... Read more
5th May 2022 (2 years ago)
J Lovatt
Malachi was very helpful to me when I was selling my flat. He was friendly, encouraging and determined, enthusiastic and professional with a sense of humour too.... Read more
Seller
27th Apr 2022 (2 years ago)
G soydanbay
Best renting experience to date!... Read more
Tenant
25th Apr 2022 (2 years ago)
Abdullah
I’ve been trying to arrange a viewing for 3 weeks. Total waste of time, I’ve emailed and called several times, with staff telling me they’ll call me back and never hearing anything back.
At some point I managed to get hold of someone and arranged a viewing for a certain time, i was told i’ll get receive a confirmation with the address. Nothing was received, called back on the agreed viewing day and it turns out the agent didn’t even book it in.
I’m done wasting my time and won’t be considering any flats sold by chestersons... Read more
23rd Apr 2022 (2 years ago)
H Leung
Deplorable service and etiquette. Had been a tenant for over a year now. Advised landlord to increase rent even though landlord reluctant to do so. Without notice inserts rent increase as an additional clause so as to avoid objection from tenants when extending term. Silent on the existence of such a new clause when signing. Erroneously accuses tenants of rent arrears and unapologetic thereafter. Recently received another email wrongly claiming my tenancy to terminate in a week, half a year earlier than the tenancy stated date. Never answers the phone, replies to emails weeks after. You would be pressed to find an agent with such poor business conduct and unhelpful staff in London.... Read more
Tenant
22nd Apr 2022 (2 years ago)
J JAVLIN
Chestertons managed the whole of my rental search with great efficiency and professionalism.... Read more
Tenant
13th Apr 2022 (2 years ago)
J Summers-Stevens
We had a very pleasant, professional and slick experience with chestertons, in particularly, Will. We switched agents after no success for 3 months being on the market. Will found us a buyer and an offer at asking price within a week of the switch to chestertons. His management of the sale was second to none. We would highly recommend Will as an agent for selling your property.... Read more
Seller
11th Apr 2022 (2 years ago)
E Ihsan
Matt from Chestertons was wonderful to work with, both for selling our flat and buying our new house. He took the time to get to know us, gave considered and thoughtful advice and I wouldn’t hesitate to work with him again. Thanks Matt, it was a pleasure!... Read more
Seller
20th Mar 2022 (2 years ago)
J L
Around a year ago we were looking to buy in the Islington area and when viewing properties with Chestertons we seemed to mainly deal with Stuart. Unfortunately we have never met an agent less interested in his job. He would play on his phone throughout viewings, rarely have an answer to our questions, never follow up as promised and was just generally dismissive and rude. It came to the point where we were deciding between offering on two properties and chose the one not on with Chestertons so that we didn't have to deal with him. The only reason the review is not less than 3 stars is because we has a couple of viewings with other agents from the office who were perfectly competent, I believe one of them was called William.... Read more
7th Mar 2022 (2 years ago)
J Robinson
very appreciative of Chestertons diligence and commitment to helping me with the sale of my London apartment - and in a tough environment! Would highly recommend, Jessica... Read more
Seller
4th Mar 2022 (2 years ago)
Z Gorman
I had a great experience with Julia, who was very helpful on the leasing side from start to finish. Very flexible and patient, which is hard to come by! I doubt I'll be moving again any time soon, but if I do Julia will be the first to hear about it.... Read more
Landlord
17th Feb 2022 (2 years ago)
A Papadopoulos
The five stars I'm giving for this review are solely for one individual, Anson Nyako.
Anson and I spoke regularly and built a solid rapport during my time at at a property in De Beauvoir. He exudes coolness and clarity on all situations and offered practical and logical advice throughout. It's great to work with someone who puts a human touch on their work.
Anson was very sympathetic to the mess caused by a more senior member of the lettings team - something which subsequently led to the departure from my home. Throughout this process, Anson remained consistent in his promise, his work and his desire to strive for best in class results.
What a great employee you have there, Chestertons.
Alex... Read more
Tenant
11th Feb 2022 (2 years ago)
L J
Malachi did a fantastic job selling our flat - he was a pleasure to deal with throughout the process and was very responsive. Thanks to Malachi and the Chestertons team, by far the market leaders in Islington... Read more
Seller
1st Feb 2022 (2 years ago)
M Bushell
Very frustrating experience. Went to view a flat with my daughter who is looking to buy. Both of us took time out to do so. The agent did not turn up . When my daughter called him he said he had called her on several occasions to say it was not possible to view the flat. He had called once but whilst we were on our way to the property. He did not leave a message or email. My daughter then agreed to view another property he suggested but he put the phone down without giving her the address. She called back several times. He eventually called her back saying he had left to meet us but had left his phone at his office and had had to return for it. He hadn't even given her the address so we could meet him! People make mistakes but this agent came across as not only totally incompetent and disorganised but also unconcerned as at no point did he apologise. Indeed he laid the blame at my daughter for not answering her phone. She was unable to do so as we were on the train with no signal. Probably best to avoid selling or purchasing through the Islington office.... Read more
1st Feb 2022 (2 years ago)
C Unlu
Julia and Mitchell were very responsive even during Christmas and New Year holidays to find us our first home in the UK after a very stressful move from the US. We are truly grateful for everything they've done.... Read more
Buyer
28th Jan 2022 (2 years ago)
C Franks
We have recently bought a family home through Chestertons. Oliver obviously knows the market very well. I called about one property and had a viewing plus three good alternatives the next morning. He was very proactive and responsive throughout. During the last few days before exchange Oliver was outstanding, working with agents through the chain to push the transaction through for our preferred pre-Christmas exchange date. When we come to sell Chestertons will definitely be our first choice and we have already recommended them to friends.... Read more
Buyer
9th Jan 2022 (3 years ago)
J Leung
Chestertons were so helpful in our flat hunt! Massive thanks to Ronan for all his help over the past few months :)... Read more
6th Jan 2022 (3 years ago)
C Carpenter
Great service from Gee and David, who have continued to be supportive even after our new tenants have moved in. Flat rented above asking price, within 24 hours. Highly recommend... Read more
Landlord
1st Dec 2021 (3 years ago)
A Fisher
Guy Morgan was brilliant from start to finish. We didn’t have the easiest ride through covid and other issues but Guy was always available to discuss and come up with solutions to help push the sale of my property through. I can’t recommend him or Chestertons enough.... Read more
Seller
1st Dec 2021 (3 years ago)
E Biddulph
I sold my flat through Chestertons in Islington and would absolutely recommend them. The whole team (but Will in particular) did an excellent job, from start to finish. By far the most professional estate agents I’ve ever dealt with.... Read more
Seller
1st Dec 2021 (3 years ago)
D Hurley
Superb team. In particular Will Robertson who led on our sale. Very responsive, took real ownership for getting the right result and calm when things are up and down.... Read more
Seller
29th Nov 2021 (3 years ago)
M Goulden
Scott and Piers did a brilliant job selling our place when they were a lot of other flats on the market. Great communication, perseverance and professional throughout.... Read more
Seller
17th Nov 2021 (3 years ago)
R Semple
Had an excellent experience with Oliver de Wan of Chestertons Islington as the agent of the sellers of a house I bought - he was always available, responsive, cheery and helpful and he assisted me greatly in my push to get the purchase completed as quickly as possible, absolutely top marks and very highly recommended.... Read more
Buyer
1st Nov 2021 (3 years ago)
J Doyle
From the beginning the communication was great and there are genuinely no faults with the process and approach they took.
Matt in particular did a fantastic job with the sale, great communication, advice and managing the sale process.... Read more
Seller
25th Oct 2021 (3 years ago)
K law
Scott from the Islington branch sold our London family home in De Beauvoir, right in the heart of lockdown. This was a challenge in itself but he also helped facilitate the purchase of our forever home in Norfolk at the same time. Scott always kept his cool when I most definitely did not. With Hackney searches being delayed by months at this time, it could have been the most stressful experience of my life but his professional attitude and counselling skills helped me hold it together. He was right, we got there in the end thanks to him. An absolute legend! This is why, a year on, I’m asking him to sell our one bed flat.
Highly recommended. ??????????... Read more
Seller
18th Oct 2021 (3 years ago)
A Hassan
I have dealt with Joanna recently and she has been super helpful, professional and responsive. As an expat and someone new to the country o had a huge list of dumb and not so dumb questions and Joanna has made sure all of my queries are answered.
With in a few days, she helped me find a place and lock the deal. Thank you Joanna... Read more
Tenant
18th Oct 2021 (3 years ago)
Y Oriekhov
Their help center is very polite, but completely disfunctional. I was waiting for the engineer for 2 hours, and nobody appear, help center just saying sorry and that's it, they didn't manage to answer when it will happen
UPD: its getting worse. The shower is broken, and they can't organize fix for a week! Saying something strange, like the person responsible for a fix isn't there and offering me to write emails to they.
We also agreed on removing sofa, but the agent continue to feed me with "I'll arrange it" for 2 weeks.
Didn't clean the appartment.
This is not a service, it's a joke.... Read more
Tenant
13th Oct 2021 (3 years ago)
C Oddy
Selling a house is stressful and we couldn't have asked for a better experience. Scott and Kevin worked tirelessly to make sure we were always well informed and felt heard every step of the way. All of the agents I dealt with at the office were really genuine and never put any pressure on us. Scheduling viewings with two small kids at home is not easy and Chestertons made sure we got plenty of people in around our schedule. We ended up with a cash buyer who is a great fit. We highly recommend them.... Read more
Seller
5th Oct 2021 (3 years ago)
D Taylor
Had a great experience with them.
Visit was scheduled super quick.
Offer was made and Simon remained available all along to make sure I was keeping updated on the process. Unfortunately didn’t end up having the place as landlord chose another candidate but will definitely reach out to them again if needed.... Read more
15th Sep 2021 (3 years ago)
B Sloane
David, Gee and the Lettings team once again have done a brilliant job in renting my house for me.... Read more
Landlord
19th Jul 2021 (3 years ago)
K H
Another Islington agent failed to book in any viewings; we had double figure viewings in the first weekend with Chestertons and went under offer within a week. The whole team is super professional, hard working, always available and give excellent advice. Particular shout out to Scott and Oliver who are best in class.... Read more
Seller
16th Jul 2021 (3 years ago)
M Nelson
These guys worked really hard and persisted in finding us a buyer for our house.
Scott was relentless and was always open and gave frank and honest advice - makes a big difference relative to other agents.
If you are selling in Islington - the team there are the market leaders and have a strong hold on the local market.... Read more
Seller
16th Jul 2021 (3 years ago)
L Berlis
Great communication and very supportive! Ryan Oldham and Karen Turvey helped me getting everything sorted to rent for the first time in London while being very understanding of my situation (moving from abroad). Both were very kind and approachable. I had a great experience with them and would definitely recommend this agency.... Read more
Tenant
15th Jul 2021 (3 years ago)
J Vroenhoven
Very professional company, I used them to sell my property and they kept in constant communication with me.... Read more
Seller
14th Jul 2021 (3 years ago)
G G
These guys are an absolute joke. Maybe it’s a post covid hangover, but it’s pretty clear this outfit expects to still get paid full rates for absolutely minimal work. Very poor service with a total disregard of customers. I’ve been trying to let with these guys and either there provide no response to emails or if you do connect it’s just an opportunity for Chesterton’s to collect all your data including your mother’s maiden name.
If you are a landlord or a seller, your money is going down the drain.... Read more
Landlord
10th Jul 2021 (3 years ago)
S Martin
Moved to Chestertons Islington to sell our flat after a bad experience with another estate agent. Could not have been happier with our new choice. Kevin Green was our agent and he was fantastic - dealing with at times complex issues effectively and efficiently. Delighted with our sale, and the service provided.... Read more
Seller
2nd Jul 2021 (3 years ago)
S Lin
Quick sale, good price achieved, we were well informed. Very pleased with how the process was handled.... Read more
Seller
2nd Jul 2021 (3 years ago)
G Taylor
After struggling to generate interest in our flat we switched to marketing it through Chestertons. There was a noticeably sharp increase in interest, and all we had changed was the agent. Chestertons are aggressive in marketing properties and this got a lot more people through the door. They were often there without much interest but Chestertons convince them to give properties a go - drawing on their substantial list of clients to show a range of properties. It was through this that they found our buyer.
Will was professional, knowledgeable and assertive in getting the sale pushed through against a massive amount of external obstacles. He always had a mind on making sure the deal was robust and we completed our sale at a most challenging time in the market due to the COVID surge and stamp duty holiday. I would use Chestertons again.... Read more
Seller
28th Jun 2021 (3 years ago)
A Yiannitsarou
Delighted with the sale of our flat and the service by the team. Always on top of everything and very timely and clear with their updates to us and general engagement. Always very helpful!
A real delight to work with and a fantastic job - thank you! Highly recommend.... Read more
Seller
28th Jun 2021 (3 years ago)
J Fraser-Pearce
The sale of my flat took at little time - due to the behaviour of the market rather than Chestertons. All of the people that dealt with my property were professional and responsive. They got potential buyers through the door and advised me well. My sense is that they also advised potential buyers well and with integrity. I would definitely use them again.... Read more
Seller
24th Jun 2021 (3 years ago)
L Colley
We selected Chestertons out of all the other agents because they have the biggest market share, a top sales team and are great at communicating and providing customers with what they want. We instantly hit it off with Scott who is experienced, personable and professional and we knew he would deliver what he had promised. We weren't wrong- Scott and his team sold our flat in a matter of days at asking price and subsequently when we found our next property they have helped us push it on to achieve the stamp duty holiday in a matter of weeks. They are great communicators, responsive and fair and will work closely with you to achieve your goal!... Read more
Seller
23rd Jun 2021 (3 years ago)
I mcgovern
Matt was our agent and was brilliant, full of good advice and clever ideas. We honestly would not have exchanged before tax deadline at end of June without his focus. Felt like he was working with us every day and certainly got the phone calls. Very professional. Top marks and top man. Great communicator. Hats off to Graham for introducing us to the company.
Ian and sandra Mcgovern... Read more
Seller
18th Jun 2021 (3 years ago)
L Garforth
We had a very good experience with Chesterton’s. Guy Morgan was particularly helpful and a calming presence. Thank you to him and the team for a successful sale. LG... Read more
Seller
16th Jun 2021 (3 years ago)
G Cole
We went with Chestertons as we felt Scott knew the area, De Beauvoir, really well and was the agent that showed the most experience out of all the agents we had round.
We weren't disappointed as between Scott, Lloyd and Ollie, they provided a no-nonsense approach to selling our property, showing round interested buyers in the minimum amount of visits, causing very little disruption to us.
We always had great communication with them and didn't feel hounded or didn't have to chase them for updates either.
Both Scott and Lloyd are extremely competent, professional, enthusiastic and eager to get your property sold.
Just a cut above the rest!
Thank you for all your hard work. We will most definitely be recommending Chestertons again!... Read more
Seller
11th Jun 2021 (3 years ago)
S Moodey
Very quick sale at a pleasing price. Good service all round.... Read more
Seller
9th Jun 2021 (3 years ago)
C Amplo
Great expereience and direct clear confident communication is what I loved about working with Scott A. and Guy + team. Will absolulty sell our next house with them too. Sometimes selling is fast sometimes slower to find the right buyers - Chestertons Islington team made it a pleasant experience.... Read more
Seller
22nd May 2021 (3 years ago)
R Zasman
Look no further for the best agent in Islington. Excellent communcation and service. I reccommend them if you are looking to sell, buy or rent a property.... Read more
17th May 2021 (3 years ago)
jc
Rude guy on the phone. Never called me back. Sounds they just wanted to fill their database while putting property online that are already rented.... Read more
13th May 2021 (3 years ago)
J Davies
Brilliant team, especially Guy Harben who has been amazing throughout the process and got us to two successful sales! Thanks so much for everything... Read more
Seller
28th Apr 2021 (3 years ago)
J Gray
Worst estate agents I have ever used. Only interested in selling, no help, almost unhelpful to a point I nearly cancelled the purchase... Read more
Buyer
5th Apr 2021 (3 years ago)
S BOUJNAH
Great service from the whole team, sales and letting. In particular Graham in sales and Danielle in lettings were amazing. Professional, understanding, patient, know the market very well... Read more
1st Apr 2021 (3 years ago)
Failed to sell house, seemed to be used as a stalking horse. Poor comms, quite unstructured in way they operated.... Read more
Seller
31st Mar 2021 (3 years ago)
I picked Chestertons using this site as they seemed to sell the most flats in the area.
I have told friends thinking about selling NOT to use Chestertons.
Nearly every viewing was done by a different agent who didn't know my flat.
The agency resented me being there for the viewings but it was during Covid, I had tenants working from the flat and I needed to protect them.
Not every agent wore gloves and nor did they stop viewers touching doors etc within the flat with their ungloved hands.
When I wanted to withdraw from a potential sale, I felt that the manager became aggressive towards me.
It was not a pleasant experience. I had as little to do with the agency after that as I could.
I think GetAgent should feature reviews such as mine much more prominently on the site as they are just as important as how many flats are sold.... Read more
Seller
27th Mar 2021 (3 years ago)
A Koth
Gee Kit Sung and his team managed to get my property in Islington re-rented in one day at the same rent I collected before. They’ve done a fab job and were super responsive, taking care of everything (transfer of utilities etc). I literally had to do nothing else but to sign the new tenancy agreements. Great job... Read more
Landlord
26th Mar 2021 (3 years ago)
J Morgan
Impressed by Graham Stubbs and Guy Harben at Chestertons who sold my flat last month. Supportive and decisive when it mattered.... Read more
Seller
17th Mar 2021 (3 years ago)
K M
We have used Chestertons for the renting of our property for many years and always received good service and professionalism. They have recently managed our flat refurb and balanced fair pricing with style and practicality. I was also impressed that despite all the restrictions with Covid over the past year, they managed to refurb the flat in a timely fashion and then rent out our flat quickly and safely. Many thanks to Collette for helping us with all of this.... Read more
Landlord
15th Mar 2021 (3 years ago)
L Raw
Our search for the right house in Islington was long and detailed, but Lloyd and Scott were a pleasure to work with throughout. They were both very knowledgeable and professional, but they also made the process fun. Chesterton Islington is clearly one of the bigger estate agents in the area, but we got a very personalised service that wasn't pushy in the slightest. Thanks Lloyd! Lydia & Shalin... Read more
8th Mar 2021 (3 years ago)
T Cockroft
Guy and Scott were fantastic!! Had been struggling to sell with an earlier agent but they took over and sold in difficult conditions in super-quick-time. Very responsive and supportive throughout, especially when difficulties appeared in the chain! Couldn't rate them more highly.... Read more
Seller
5th Mar 2021 (3 years ago)
V Narayanan
House listed late November 2020 - exchange and sold within 60 days! Beautifully marketed and literally had 2 weekends where they brought a dozen or so people over. I could tell they qualified their buyers ahead of time because we did not waste a single second on pointless viewings.
Kevin, Scott and Stuart are all the people you want on your side when dealing with Islington/Hackney real estate - the Chestertons dream team! We had multiple offers which was the icing on the cake.... Read more
Seller
24th Feb 2021 (3 years ago)
E Bainbridge
Excellent service from Stuart and Scott at Chestertons Islington. Extremely quick from market to under offer at asking price for my 2 bed property in Islington. They helped us achieve offer to exchange in under 6 weeks and also navigate the challenges of the dreaded housing chain. Great estate agents worthy of commission would definitely recommend.... Read more
Seller
24th Feb 2021 (3 years ago)
B Cooper
Graham, Guy and the Chesterton’s team did a fantastic job in selling our property in extremely difficult and unprecedented circumstances (Covid, Hackney Council cyber attack). They were a pleasure to deal with. We would whole heartedly recommend them - professional, strategic and always had a plan. Thank you for all your efforts!... Read more
Seller
20th Feb 2021 (3 years ago)
J Hale
We've recently exchanged having used Chestertons to sell our property in Islington and couldn't be happier with the service we received. From the off, it was clear that Graham and the team had an excellent handle on the local market and managed the listing and viewing process seamlessly, despite the on-going challenges from COVID. The advice we recieved throughout the process was excellent and everyone we dealt with was extremely professional and responsive. A special mention has to go to Matthew Phillips who was an absolute superstar throughout. Nine times out of ten, Matt would have proactively taken care of whatever it was we'd phoned to discuss with him and everything else was dealt with very swiftly. Communication was top notch and his calm and professional manner was hugely reassuring during what's always a stressful period for everyone involved. Highly recommended.... Read more
Seller
18th Feb 2021 (3 years ago)
D Mumford
Scott and the team did an amazing job for us. Committed, responsive and above all confident in our house, they procured a great purchaser in a matter of weeks when another agent had got us nowhere over months. Brilliant.... Read more
Seller
18th Feb 2021 (3 years ago)
J jon
Julia C of Chestertons Islington assisted me in securing a house off Upper Street that ticked all the required boxes. It was an odyssey of sorts to get there but she was very proactive/professional throughout constantly following up to see how search was progressing - listening to my requirements and striking the right balance between client's demands and my own. Made the rest of the estate agents I interfaced with look like amateurs. Highly recomended.... Read more
14th Feb 2021 (3 years ago)
A Maitre
Colette O'Sullivan was my point of contact for 2 years and she was the most helpful, responsive and supportive person i had the chance to deal with in a letting agency. I would highly recommend Chesterton Islington.
Thank you so much COlette :)... Read more
Tenant
11th Feb 2021 (3 years ago)
B Mason
I dealt with Will at the Islington branch who was excellent on our property search, finding us exactly what suited us and taking on board our feedback after each viewing.
He definitely came into his own however once we were sorting the transaction, very swift communication and responsive to changes, excellent at problem solving and coming up with solutions for us.
Courteous and always available, he was a delight to work with and we had many many calls together. Would recommend.... Read more
9th Feb 2021 (3 years ago)
E Gill
Oliver De Wan has been an absolute rockstar and was pivotal in ensuring a smooth sale of our property, juggling a very difficult lawyer on the other side. He handled a number of tricky issues even while on holiday and it is safe to say that the sale would likely not have gone through without him. He and the wider team did a great job. Thank you.... Read more
Seller
3rd Feb 2021 (3 years ago)
A Witter
Do not rent from them! After being a wonderful and paying tenant for over 3 years, we had moved out and had our place professionally cleaned and all bits repaired etc.
They then tried to take ÂŁ446 out of our deposit for random nonsense stuff that they claimed needed fixing, including a ÂŁ216 charge for cleaning the property. We had 2 people clean for 4 hours (for around ÂŁ100) only a day before. Completely criminal how they are trying to make their fees here and there.
If they respond to this with justification etc... it's all BS, as I've worked in the industry for 14 years. And this is clearly just how they make an extra couple hundred quid from each tenant, knowing they'll just acquiesce and move on.
Avoid.... Read more
Tenant
29th Jan 2021 (3 years ago)
I Unsworth
A difficult sale and purchase in a long chain came to fruition thanks to the indefatigable work of Oliver de Wan who kept on top of progress of all parties and smoothed out the many bumps in the road to get us all to a happy ending. Thanks also to the rest of the team in the marketing of the property. Fair advice and useful feedback without pressure.... Read more
Seller
22nd Jan 2021 (4 years ago)
D wiles
AVOID AT ALL COSTS!!!
We have had the unfortunate experience of renting a property from Chesterton’s in Fulham for 3 years. The rental price was £9,000 per month and the entire service from start to finish has been nothing short of shambolic especially considering the premium nature of this property.
The entire experience was a disaster from start to finish.
Start of term:
The property was left in a filthy and disgusting condition. The oven had leftover burnt food still in it and was caked in grease, there was a drawer of children’s clothing left in the bedroom, stains all over the walls etc…
During renting term:
Every time we reported a fault, they would send the cheapest tradesman, unsurprisingly they often were unable to fix the problem, example a plumber turned up without any tools to fix a leaky toilet…
Ending of contract:
As part of the check in and check out process we had to pay for an independent surveyor to complete an inventory report. However Chesterton’s tried to ignore the report and attempted to charge for damages which were already present and detailed on the independent report. I sent them a long detailed email explaining each page of the report as supporting evidence against their claim. They did not even bother to read this email and continued arguing without reading the check out report for another 2 weeks.
Finally 5 weeks after the contract ended the deposit amount was agreed. We then completed the Chesterton’s form with all bank details….. they have now sent the £16,000 deposit to a completely different bank account to the one we provided and refuse to investigate where the missing money is. Colette O'Sullivan then gets extremely aggressive and rude when on the phone saying that there is nothing she can do and she will now “hang up the phone” …. Extremely professional!!
Throughout the entire experience there has never been an apology, I suspect this is a defence tactic in order to avoid legal claims!!
The employees involved in this experience which you should avoid at all costs are: Gary Noone, Aisha Ahmed and Colette O'Sullivan. Although having dealt with Chesterton’s for 3 years I am yet to come across a single competent employee.
Expect the worst service of your life! Honestly I am shocked by their arrogant, aggressive, rude and completely incompetent staff. They all read from a pre- set script and you can expect to hear phrases such as:
“ let me tell you how this works”, - In relation to them trying to teach me about the inner workings of the legal system, despite the fact that they have barely a GCSE between them.
“we are going around in circles” – when you have a strong case for action to be taken and they refuse to accept any responsibility or provide any solution.
“ I am trying to help you” – used with an attitude in an aggressive manner as if they are doing me some great favour by finally answering my 15th phone call without any response.
“ you have emailed me 3 times” said again in an aggressive manner, yes because unfortunately you do not reply to my emails!
Phrases you will never hear:
“ I am sorry “... Read more
Tenant
14th Jan 2021 (4 years ago)
E Apraez
Oliver De Wan has been superb! He's been patiently guiding us through the process while introducing us to the neighbourhood and most importantly showing us the right type of properties to meet our purchase needs. He goes above and beyond and is truly exceptional. Highly recommend him and Chestertons.... Read more
Buyer
14th Jan 2021 (4 years ago)
L McKenna
Simon was by far the best lettings agents we dealt with on our search. Really diligent and communicative without being pushy. Genuinely wanted to find the thing that was right for us and not to just get a quick deal. Thank you!... Read more
11th Jan 2021 (4 years ago)
A Hepworth
We have just sold our house and are delighted with the service from everyone at Chestertons Islington. Guy in particular managed the whole process brilliantly. He was efficient, responsive, good humoured and worked within the considerable time pressure we were under! Would highly recommend them for Islington sales.... Read more
Seller
4th Jan 2021 (4 years ago)
S Stewart
Scott, Oliver and the the team at Chestertons Islington are highly recommended. They know the area well, put in a great deal of effort and are very responsive. Ultimately they are also able to deliver results, which is what they were able to do for our property which exchanged recently. Many thanks to the Chestertons team.... Read more
Seller
23rd Dec 2020 (4 years ago)
H Culshaw
I have exchanged contracts today on the sale of my terraced house in N7. I couldn't be more thrilled - a great early Christmas present!. Chestertons In Islington have been fantastic throughout the entirety of the process. From first meeting with Scott to discuss the sale and valuation it was clear he truly understood the local market and I trusted his guidance on price and approach to marketing the house. The team at Chestertons then threw themselves into finding the right buyer. We had some ups and downs along the way with one buyer pulling out and some issues thrown up by the building survey but the team at Chestertons were relentless in pushing things forward. Guy showed tremendous patience in guiding me through the latter stages of the process, constantly in touch to let me know how things were moving along and a great reassurance to me. I've really felt like I've had someone with me fighting my corner throughout the process and I wouldn't hesitate in recommending Scott, Guy and the team at Chestertons for those thinking of selling a property in the area.... Read more
Seller
22nd Dec 2020 (4 years ago)
C Davies
I have just completed my flat sale with Chestertons and would like to whole-heartedly recommend them - particularly Matt who handled all aspects of the sale and Scott who oversaw things and did the valuation etc. I had been going to go with other local agents but was recommended Chestertons by a friend and was very glad I followed her advice. Scott was very reassuring and knowledgeable about the area and market and I felt in safe hands from the word go. Matt was brilliant to work with throughout the sale, efficient, kind, communicative and very hard-working. He supported me through the process which was somewhat stressful in the current environment, following-up with the lawyers, and ensuring the buyer and myself were kept up-to-date and the sale was progressing as smoothly as possible. I was very happy with the way they handled the whole process and really enjoyed working with them. They are very good people as well as being very good at their jobs!... Read more
Seller
22nd Dec 2020 (4 years ago)
H Forgacs
I have just sold my house in Islington through Chestertons. The service I received was first class. Scott and Oliver provided an efficient and professional service at all times. They understood the importance of regular communication and always responded promptly to queries. Highly recommended!... Read more
Seller
22nd Dec 2020 (4 years ago)
J Wheeler
Will Robertson was fantastic in selling my property. He was communicative throughout and worked hard to ensure a timely exchange / completion. I felt confident he was protecting my interests as the seller and chestertons’ client. Would fully recommend.... Read more
Seller
22nd Dec 2020 (4 years ago)
Peter
I have just completed the sale of my Islington house and am very pleased with the service provided by the Chestertons Islington Branch. I had full confidence in Graham’s valuation and realistic market assessment. His team worked hard to provide me with a constantly professional, responsive and friendly service despite all the challenges presented by COVID. I was pleased with the number and quality of viewings and very satisfied with Stuart’s management of the process from negotiation of an agreed offer through to completion within a very acceptable timeline. I am therefore very happy to recommend the services of Chestertons Islington.... Read more
Seller
22nd Dec 2020 (4 years ago)
C Regan
Extremely impressed with the quality service from Oliver and Scott at Chestertons. They have been really on top of the process of selling our house from start to finish, they have offered excellent advice and at the end of the day they delivered for us in getting us the sale we wanted. Most impressively of all, we have felt that they were firmly on our side and pushing strongly and effectively for us (the sellers) throughout. We will be recommending to friends.... Read more
Seller
21st Dec 2020 (4 years ago)
N Fleming
We chose Chestertons Islington to sell our house in De Beauvoir and would highly recommend them. If you are looking for a professional team that go the extra mile and really do care - then pick this office.
Graham and Oliver’s communication levels were excellent throughout and they always tried to give the right advise. We had a tricky and prolonged chain situation, in the middle of a pandemic and from start to finish - I cannot but compliment their handling of the sale.
Thanks Oliver and Graham once again. This review is well deserved.... Read more
Seller
20th Dec 2020 (4 years ago)
A Trader
I have just recently completed selling of my house in N7 Holloway area with the assistance of Chestertons Islington branch. I was thinking of using local sales agents on Holloway Road but after seeing Chesterton has sold quite a few properties in N7 area, I decided to use them as my sole agent and it was the best decision I have ever made.
From the beginning speaking to Scott about the sale of my property to valuation, it was a fantastic experience as Scott has a very good understanding of N7 area. He gave me accurate pricing based on similar properties he has sold nearby. The listing of properties was fast and efficient and the photos & Â floor plan produced was detailed and top-notch.
The viewing was done mainly by Stuart, he was patient with the viewers and managed to fit in 5 viewings in a day. Stuart went far and beyond and even showed the property to clients who belong to another Chestertons' agent. Â In the end, the property was sold to an existing client from Guy and this is where Chestertons' strength lies with their extensive network of existing clients.
I was very pleased that Chestertons has sold my property within a week after listing and I caught the mini stamp duty holiday boom in the late summer.
Guy was fantastic in closing the deal which is probably the most important bit of the selling process and we managed to exchange contract just before national lockdown began in November.
I would definitely recommend using Chesterton to sell your properties, it seems like they have the right formula selling properties in Islington area.... Read more
Seller
15th Dec 2020 (4 years ago)
J Halai
Guy was fantastic during the sale of my 2 bed flat. He spent a lot of time following things up to ensure that the sale went through with an extremely tricky buyer during the pandemic who made it the most complicated flat transaction I've ever come across.
The viewing process was well organised - they were confirmed by text which made it easy to deal with.
I had a great previous offer agreed by Kevin, which unfortunately fell through during the first lockdown. He was put on furlough during this time and there wasn't enough done to chase progress in his absence - the lawyers sat on something for 4 weeks supposedly waiting for emails from one another until I myself followed up. Three months after the offer little progress had been made and the buyers pulled out. Unfortunately the eventual sale price was a lot lower than this first offer and so I lost a lot of money.
After this there were a series of price reductions. I felt a bit that one of the negotiators at Chestertons was a bit too eager to reduce the price of my flat.
Dropped a star for those reasons but 5 stars for Kevin and Guy who were both great; I cannot recommend them enough. Good communication, always available, easy to deal with. Big thanks to Guy for getting it done in the end during a difficult market.... Read more
Seller
13th Dec 2020 (4 years ago)
J Walden
I completed on the sale of my Islington property a couple of weeks ago, and feel compelled to write about the exceptional service I received from Scott and Stuart at Chestertons. From the moment Scott arrived to do the initial valuation I was struck by his knowledge of the area, his confidence in dealing with what is undoubtedly a tricky market, and - above all - his extraordinary enthusiasm. Once I'd decided to go with Chestertons (having seen three other agents), everything progressed with remarkable speed and efficiency. Throughout the viewing period I was constantly updated and given really useful feedback. Although the price Stuart suggested seemed ambitious, he was absolutely right and I was delighted with the offer I accepted. During the occasionally bumpy road towards exchange, both Scott and Stuart were constantly available and it felt as if nothing was too much trouble; in an age when it's often hard to get a human voice on the end of the phone, this was hugely appreciated. I would recommend Chestertons unreservedly to anyone looking to buy or sell - a thoroughly professional team, and two really delightful individuals.... Read more
Seller
11th Dec 2020 (4 years ago)
C Meek-O'Connor
Guy at Chestertons was a fantastic agent, who helped us to sell our 2 bed in the middle of the pandemic. He was super responsive and helped us through a complicated process with clear communication, lots of chasing and lots of calls! I'd definitely recommend both Guy and Chestertons.... Read more
Seller
7th Dec 2020 (4 years ago)
C Allore
Worked with Jake on finding a new flat. He was the most respectful, hardworking and non-invasive I could ask for. We had very specific requirements and he was the only one of all the agents we dealt with that respected our parameters. Would definitely recommend him.... Read more
26th Nov 2020 (4 years ago)
J Farrell
As an expat living in London for the first time I was unfamiliar with the process and quite nervous from stories shared by coworkers. I worked with Ronan Rigney on my initial move from the States to London last year. He explained all of the intricacies and differences in different property types, contract structures, standards terms and conditions. I felt extremely confident and comfortable when it came to submitting an offer and signing the contract.
When my first lease was up, I didn’t consider browsing different sites and letting agencies. I immediately reached out directly to Ronan directly, told him where I wanted to live and what was important to me, and within 24 hours we were out seeing properties. Within a few days I had secured my new flat and I love it.
Ronan is an incredible agent to work with. He is always accessible over email, over phone; nights, weekends, whenever. He kept me updated regularly throughout the process both times from viewing, to offering, to negotiating and signing. On my most recent move he even went out of his way to top up my electric meter before moving in so I’d have power and hot water. I can’t recommend the Chestertons Islington team and Ronan Rigney enough.... Read more
Tenant
21st Nov 2020 (4 years ago)
H Rosseeuw
Lauren W was very helpful and professional. Even though we ended up with a property managed by another agency, I would like to highlight Lauren’s resourcefulness and client dedication. She is very friendly, transparent and would do her best to help you out. Chestertons should be delighted to count her in their staff! Thank you.... Read more
18th Nov 2020 (4 years ago)
T Pascoe
Brilliant experience renting with Chestertons. A particular shout out goes to Simon Karajian, who was excellent from start to finish. He went out of his way to help us out of a tight spot, was very responsive and was generally a notch above all the other agents we had been in touch with during our search. Thanks Simon!... Read more
Tenant
11th Nov 2020 (4 years ago)
J Pierce
Had a great experience with Chestertons Islington, specifically with Francesco who was amazing to work with and such a huge help in finding a flat that met my needs! Couldn't recommend enough!... Read more
11th Nov 2020 (4 years ago)
A Jonty
We had such a great experience with Jake, and would really like to recommend him. He is so professional and helpful, and has done everything possible to make our experience of renting a property smooth. He goes above and beyond, even making multiple phone calls to us on his day off. 5 star experience.... Read more
Tenant
9th Nov 2020 (4 years ago)
S Silberman
I've just moved to London from another country and found a flat (in my country we called them apartments) with the help of Ronan Rigney and his colleagues at this office. The letting ("rental") process can be quite complex if you're not a British national and Ronan and the team were very kind and patient with my many questions; in the end I got a lovely flat that I'm quite happy with. I'd recommend this office without hesitation if their offerings are what you're looking for.... Read more
Tenant
9th Nov 2020 (4 years ago)
G Peel
A very big thank you to Jake Peters who did a phenomenal job in assisting me with my letting requirements. Jake is professional, highly responsive and really took the time to understand my needs, and went the extra mile to ensure that I was able to move before the second lockdown was underway. The renting experience was amazing, thank you so much Jake, I can highly recommend you and Chestertons Islington!... Read more
Landlord
8th Nov 2020 (4 years ago)
B James
I was recently looking for a flat/apartment to rent in the Islington area, and Simon from Chestertons was by far the best realtor I dealt with during my search. He was always responsive and I never felt pressured.... Read more
6th Nov 2020 (4 years ago)
A Foster
Oliver De Wan sold our house a few months ago; he came up with a realistic, price, secured a buyer quickly and managed a very smooth process. Oliver and his colleague Simon Karajian then help us find a property to rent on short notice - offering us a great selection of properties matching our criteria. Therefore, it’s no surprise that we asked Chestertons’ help again when we were ready to buy. Oliver listened to our requests and secured the perfect home for us. He was very responsive and pushed the process to match our timeline. Thanks again!... Read more
Seller
26th Oct 2020 (4 years ago)
V McGrath
We recently used Stuart Hawes and the team at Chestertons Islington to sell our flat. They provided a fantastic service from start to finish, were always very responsive and ultimately got us a great result in a tricky market. Highly recommended!... Read more
Seller
22nd Oct 2020 (4 years ago)
J Pearlman
William from Chestertons Islington was very helpful in helping me to find and secure a great property. Would highly recommend!!... Read more
14th Oct 2020 (4 years ago)
M Riedler
I have been dealing directly with Julia Chajdiakova and Lauren Wild at Chestertons Islington to find a house to rent. Excellent service, and top quality properties - fully recommend reaching out to them if you are looking for a place in the area.... Read more
Tenant
5th Oct 2020 (4 years ago)
S Chan
Lauren Wild was a consummate professional and worked tirelessly for us on our flat search. She was on time and prepared for every flat viewing and always responded to our queries and obtained answers to questions that she did not know off hand. You would think this is standard for an estate agent, but it is certainly not. We appreciated all of Lauren's efforts to find us the right family home. If we move again in Islington, she will be the first person we call.... Read more
4th Oct 2020 (4 years ago)
V Bhalla
Jake was very helpful and proactive during my search and was very keen to help us in finding our new home. The process was smooth with great communication throughout and we love the new place!... Read more
3rd Oct 2020 (4 years ago)
R Konjic
I’ve gone through quite a few estate agents in my last 20 years. And let’s just say they’re quite special! But I have to say That Lauren Wild is the best one I’ve had by far!
She is very quick at responding, listens, and A great negotiator.
She managed to get everything I asked for including the price!
I’ve just moved back to london from NYC with my little daughter and had a few obstacles getting this flat.
But Lauren Wild sorted it all out! She’s a STAR!
Couldn’t be happier and more thankful for her help!... Read more
22nd Sep 2020 (4 years ago)
A Hulse
I had a great experience with Chestertons Islington! Simon was our guy and he was very helpful in finding us a new rented flat to live in. I had seen about a million places and was starting to lose hope of finding somewhere nice to live and Simon came through! We've now moved in, been here a couple of weeks and things are going very well.... Read more
Tenant
17th Sep 2020 (4 years ago)
F Zhang
worst out of the worst they will disappear and not take care of anything after you pay and signed ur lease.
Don’t rent with them.... Read more
Tenant
17th Sep 2020 (4 years ago)
I Woods
The guys from Chesterton pitched their initial valuation at the top end of realistic - but well below the fantasy levels of a couple of their competitors - and they haggled on their rates, so we gave them the brief. Throughout the process, which included the awkwardness of lockdown, they were straight talking and proactive. Ask a question, or leave a message and they came back to us immediately. The market advice they gave was sound and they even predicted the stamp duty holiday, allowing us to maximise the price from our buyer. Given the extraordinary circumstances I think they achieved a successful outcome quite quickly and we would recommend them.... Read more
Seller
16th Sep 2020 (4 years ago)
E Price
My experience with Chestertons Islington has been nothing but positive. No matter who I have spoken to, I have had quick, helpful responses. I have never been made to feel left hanging, waiting for an answer, and have been supported before, during and after my tenancy. Special mention to Simon who has always been super quick to answer my queries and assure me of any worries I may have (very helpful when you're a first time renter as a student!!) All in all, a rosy experience. If I come back to live in Islington, I shall be running straight to them!... Read more
Tenant
10th Sep 2020 (4 years ago)
B Meehan
Julia Chajdiakova was an excellent agent, and really did her best to help us. Would highly recommend her and Chestertons Islington.... Read more
5th Sep 2020 (4 years ago)
A Rowse
Chesterton’s have been excellent in the Sale of my property in Barnsbury that had a number of ups and down’s through this pandemic. I can’t say enough about the work put in by Scott and the entire team here. Even whilst on holidays Scott helped get my exchange done when we met some last minute hurdles. Big call out to Matthew and Oliver as well who have been a big part of the journey.... Read more
Seller
3rd Sep 2020 (4 years ago)
D H
I would persuade anyone I know not to use Chesterton, even to anti this company, because the whole rent experience for me is not only miserable and unimaginable, but their attitude to me during the whole process , from the clerk, to the manger, proved that they treat me as nothing, a totally humiliation, without any respects at all, just kept repeating they could do nothing after drag you into a swamp.
At the beginning, I rented this flat because I trusted Chestertons and their self-representation as something akin to high-end. But once they received your upfront six-month rent,they claimed nothing they could do more, and I was left on my own to deal with the difficult landlord. The agent of Chestertons had knowingly rented me a very problematic flat ( later, I shockingly found out a ventilator hiding in the head of the bed, contaminated water with mold running in bathroom, and some unknown object constantly striking the ceiling). Whenever I contacted them, they were abusively manipulating the form of formal language to deny any constructive communication. As a result, I have this long held fury towards their nonstop self-justification for doing nothing.... Read more
Tenant
2nd Sep 2020 (4 years ago)
Rachel
Lauren was very informative and responsive. She answered any questions I had straight away and showed me exactly what I was looking for, unlike other estate agents. I would really recommend her looking after your rental search.... Read more
Tenant
1st Sep 2020 (4 years ago)
J macrae
buying and selling a house is really stressful, but i found Chesterton's to be incredibly helpful and professional. Really smart and forward leaning in terms of the market. Great service. Highly recommended.... Read more
Seller
25th Aug 2020 (4 years ago)
N Laird
I had an amazing experience using Chestertons to find my current flat. We dealt with Ronan Rigney and he was incredibly helpful and always responded in a timely matter whenever we communicated with him. He understood our requirements perfectly and I would definitely use him again if required. He made the whole process incredibly easy and was always on hand if we had queries.... Read more
Tenant
13th Aug 2020 (4 years ago)
A S
Had a very good experience in working with Lauren Wild. She helped me to find a place and move in within 1 week. I was always able to reach her and got the answers on all of the questions that were asked very quickly.... Read more
Tenant
12th Aug 2020 (4 years ago)
M Storrie
Scott and Oliver sold our flat in De Beauvoir and were excellent throughout the process in a very challenging market. Our initial sale was agreed pre-lockdown at asking price within a week of listing and, after that buyer pulled out, they secured three very strong offers based on a video tour subject to a physical viewing (including one over the asking price). All bidders proceeded to make formal offers and the sale process to exchange and completion was handled with a great deal of professionalism. They know the market in N1 inside out and their recommendations were always spot-on – I would recommend without hesitation. Thanks!... Read more
Seller
11th Aug 2020 (4 years ago)
N S
I scheduled a meeting with Grahame to visit a property, he then sent me a bunch of emails of property abov my max price range and didnt show up to the scheduled meeting... waste of time... Read more
7th Aug 2020 (4 years ago)
J laborde
We were in contact with Lauren and were delighted the way she kept us posted proactively on new Lettings, matching our criteria which weren’t easy with a family in central London.... Read more
Tenant
4th Aug 2020 (4 years ago)
G Jacobs
Sold through Chestertons, very impressed with their service throughout process. Dealt with Guy, Scott and Oliver and found all to be completely professional, straight-talking and effective.... Read more
Seller
1st Aug 2020 (4 years ago)
G Henderson
Graham & Oliver were both excellent throughout our recent property transaction with Chestertons Islington. They went above and beyond to ensure we exchanged promptly to reduce risk for both sides and were always available on call or email. Much appreciated guys.... Read more
27th Jul 2020 (4 years ago)
Steena
A number of frustrating interactions with agents here, generally making things unnecessarily difficult or uncomfortable.... Read more
9th Jul 2020 (4 years ago)
A Hoe
The Chestertons' team were excellent from start to finish. They kept both me (as the seller) and the buyer in the loop throughout the sales process, particularly during lockdown, which was a challenging time for everyone. Would use again. Thanks... Read more
Seller
3rd Jul 2020 (4 years ago)
Adrian
Brilliant service and insights! Cannot recommend them highly enough to anyone looking to sell in the area. The team at Chestertons Islington (Graham and Matthew) did an amazing job in guiding me through the sale process and managed everything which made the sale of our flat a smooth and successful transaction. They delivered a quality service at every point, from sharing market intel, to the marketing of the property and managing bidders.... Read more
Seller
1st Jul 2020 (4 years ago)
A Harvey
Turned up to attend a viewing and the estate agent didn’t turn up. Called the office who confirmed the viewing was still going ahead and that that he was probably just running late. Waited for 20 minutes before learning from the tenant that the viewing had been cancelled. The estate agent didn’t even bother calling / emailing to apologise for wasting our time and money travelling across London... Read more
19th Jun 2020 (4 years ago)
L L
Have had a great experience with Jake and James at Chestertons. Friendly, helpful and great service.... Read more
15th Jun 2020 (4 years ago)
R Patel
Quick service with a smile... Read more
13th Jun 2020 (4 years ago)
K Christie
Oliver and Scott sold our Highbury house for us last month. They were great. Very easy to deal with, always fast to return phone calls and managed to maintain their humour and professionalism in what is a very tricky time. I recommend them without hesitation. All this and they got us our asking price! Thanks guys.... Read more
Seller
22nd May 2020 (4 years ago)
A Tappas
Chestertons have marketed and sold 3 self-contained flats for us in London N7. They have met all our expectations and we would not hesitate to recommend them to both buyers and sellers.... Read more
Seller
5th May 2020 (4 years ago)
T Soykan
Just rented my first flat with Chestertons Islington thanks to Julia's great help and effort during the process. As a negotiation expert, her motivation and positive can-do attitude finally brought an end to my 1 year-long flat search in London property market. If you're in the market to find a new home, I would highly recommend Chestertons Islington because of their professional and modern approach.... Read more
Tenant
4th May 2020 (4 years ago)
A fajobi
I'm very happy with the way I was dealt with whilst using Chestertons Islington branch. Despite the current conditions with Covid-19, they still managed to work efficiently and I'm very happy with the service received, I would highly recommend... Read more
25th Apr 2020 (4 years ago)
M Parratt
Chestertons did a fantastic job in selling my flat. They sold it for full asking price where other agents could not. During the period before a sale was agreed, the viewings were well organised and good constructive feedback was always provided. Once the sale was agreed, the agent (Will) did a great job with following up with the solicitors as well as with myself and the buyer and actively chased up lose ends to see the sale through to completion. All done during a very stressful and uncertain time. Big thank you to Will, Scott and the team. When looking to buy/sell in the future I will definitely consider Chestertons before their competitors.... Read more
Seller
20th Apr 2020 (4 years ago)
M Simpson
I had a great expedience with Chesterton's Islington as a first time landlord, and would recommend them in a second. Great attention to detail, quick responses, and very professional.... Read more
Landlord
10th Apr 2020 (4 years ago)
B Lazarus
We have bought and sold a few houses now in London and we have used an array of agents as per many, and I can honestly say that Chestertons (we dealt with Oli De Wan) were first rate and have really stood out from the crowd. We went joint agency given experiences elsewhere and didn't want to put our eggs on one basket, next time I won't bother and I'll come straight here.
They were realistic around price at the outset which is the key element for me, we weren't given some silly figure like so many do, there was a 'strategy' for selling the house which amounted to far more than the standard 'bring everyone round' tactic and the levels of communication were spot on, a weekly call and so on.
And when everything was agreed they push and push hard to get it over the line. Thoroughly impressed, I don't write many reviews but this one is well deserved.... Read more
Seller
10th Apr 2020 (4 years ago)
R Nozawa
They provide very poor services. They never got anything on time when we asked them to handle our request. But if they needed anything from us, they expected us to get back to them ASAP, like within 30 minutes...Why would it take days for us to get a respond from them then?
Before we decided to take the property, they told us that a parking area would be included in the flat initially, which turned out to be wrong. So the agent said they wouldn't charge their commission, but sneakily they included it in the initial payment. I wanted it back, but given it'd take so long to get a response from them and it's very frustrating and irritating, I decided not to raise the point. Now I wish I did that because there was another upsetting event caused by them.
So when I moved out from the flat, my flatmate found a new tenant and the landlord was very happy with the new person. We contacted the agent and asked for a tenancy swap. No one answered to our request for weeks and in the end they told us it would take them 6 weeks to process a tenancy swap request. It's been over 4 months and they still haven't done it.
Maybe estate agencies are all the same, but I really don't recommend this agency.... Read more
Tenant
6th Apr 2020 (4 years ago)
L BS
I enjoyed outstanding service with Chestertons. From the initial start to the very end, Matthew and Graham were superb; updating me at every stage with absolute professionalism. I would wholeheartedly recommend Chestertons Islington!... Read more
26th Mar 2020 (4 years ago)
E Merron
Ronan helped us find our perfect apartment in Angel. He was super helpful and knowledgeable about the area, and went out of his way to make sure everything ran smoothly. Thank you Ronan!... Read more
Tenant
20th Mar 2020 (4 years ago)
S Gad
I had a great experience with this office in helping me find a flat. Ronan Rigney is excellent. Everything was smooth, clear and Ronan has maintained good communication throughout the process. I would definitely work with him again in the future.... Read more
Tenant
14th Mar 2020 (4 years ago)
M Lester
We sold our property with the help of Chestertons, who we would definitely recommend. Scott who valued our property had local knowledge and marketed our property correctly, taking all of our comments on board. We were very fortunate to get Matthew Philips who was the agent who helped us sell the property. He gave us 100% commitment and went the extra mile to push forward the sale of our property. He communicated well and was honest throughout the process. Matthew helped us get it over the line even though the buyers solicitor was extremely poor. He had to deal with the buyers and their solicitor constantly changing the goal posts and being difficult at times.... Read more
Seller
23rd Feb 2020 (4 years ago)
R McMahon
Worked tirelessly to secure an excellent result for us. Proactive and engaged throughout despite being a challenging property to sell. Absolutely worth their fees - achieved a much better result than several other estate agents.... Read more
Seller
19th Feb 2020 (4 years ago)
L S
Big thank you to Simon from Highbury and Islington branch. Very attentive to our requirements and showed us some great flats.... Read more
9th Feb 2020 (4 years ago)
S pride
Having lived in London for 12 years this is by far the best estate agent experience I have had. I am about to complete on a new purchase in Islington and Stuart at Chestertons has been an absolutely brilliant agent to work with. Hands on, proactive and extremely supportive throughout the process. Having had to work together on a number of issues I would wholly recommend the company (but mainly Stuart!) to anyone looking to buy. The whole process was made so much more user-friendly by Stuart - recommendations for decorators, removals, the support was endless!... Read more
Buyer
6th Feb 2020 (4 years ago)
L khennouf
We bought a property through Chestertons Islington and I would really avoid working with them, they were unprofessional and rude through the whole process. They were clearly only looking out for themselves and the sellers. They didn't even have the decency to give us a few days after the birth of our first child to read documents! They told us we had 24 hours to sign or the purchase would be canceled after working for months with solicitors, putting us in a huge amount of stress. We gave them plenty of notice that if documents arrived during that time we would not be as responsive, but it didn't stop them from being agressive and pushy. Really bad experience, I can't recommend them.... Read more
Buyer
4th Feb 2020 (4 years ago)
H Cinar
We have worked with Chestertons Islington office for our search to let a property. Rhea Barkley-Schulz being our main contact was one of the best agents that we have ever worked with! She immediately understood what we were looking for (which was basically a unicorn) and was very helpful to show and assess all the options. Definitely recommend working with her and this office.... Read more
Landlord
3rd Feb 2020 (4 years ago)
E Blackett-Ord
We had a negative experience with Chestertons Islington when selling our house.
Firstly they valued it too high and didn’t bring people on viewings. When we asked them to bring viewers they said the price was too high, which was bizarre as they had priced it. This wasted our time while the flat sat on the market. When we called to prompt them they were condescending and unhelpful.
Throughout, the agent would repeatedly ask us the same questions after viewings about the basics e.g. if there was a chain. He seemed proud of misleading the buyer by implying there was another buyer.
The worst bit was on completion day when the Chestertons buyer didn't pay and the team seemed unbothered. There was a chain of 6 properties waiting on our sale. Our Chestertons’s agent had recommended a solicitor to our buyer, but he was so incompetent that he was unaware that the buyer hadn't paid him.
By early afternoon on completion day the buyer hadn’t paid and our agent appeared to lose interest. He went on a viewing and stopped picking up his phone, whilst we were left to deal with the extremely irate chain. Eventually the buyer paid at 3pm, but only 2 out of the 6 houses were able to complete.
The most proactive and helpful the Chestertons agent was in the whole process was when he wanted us to write a google review, just after exchange. So I have finally got around to posting this one as I think it may balance out the positive reviews that others may have been encouraged to write.... Read more
Seller
1st Feb 2020 (4 years ago)
H Carryer
Seemed very reasonable and well meaning but utterly failed to find tenants over 6 weeks of looking - we went elsewhere a were successful within 3 days. Not sure what happened.... Read more
Landlord
31st Jan 2020 (4 years ago)
S Ward
I have just sold my flat and it was a long process but both Lloyd and Scott worked tirelessly to push things along. Lloyd negotiated a very good price and both he and Scott worked together with all parties involved and they really earned their commission. Scott refused to let matters slip and I’m very grateful to both of them for their tenacity and hard work.... Read more
Seller
21st Dec 2019 (5 years ago)
C Muktar
As a landlord, without doubt the best agency I've worked with. I'd like to thank Amanda Goodman, Jennifer McGeehan, Rosie Durcan, James Salisbury, Scott Abrahams and all the others who've made things happen. Keep up the hard work!... Read more
Landlord
18th Dec 2019 (5 years ago)
R Fitzpatrick
Nothing but positive things to say about working with Chestertons' broker & management company. Ronan did a wonderful job finding us a flat that was in our preferred neighbourhood & budget. Collette has been excellent to work with since moving in and has been diligent and responsive to all of the items we've needed sorted since our arrival.... Read more
Tenant
2nd Dec 2019 (5 years ago)
J Williams
This company helped us out so much in looking for a flat for me and my friends. I highly recommend Ronan, as he was nice and fast to get us the property. He was always on hand and communicating with us whether we had any questions to ask too! All in all it was everything you could ask for when looking for a property!... Read more
1st Dec 2019 (5 years ago)
I Recco
Ronan took such care of us during our flat search! He helped us find our perfect place within an expedited time frame and was always available to answer our questions. We are so grateful for his quick and thoughtful work, and we would absolutely work with him again given our stellar experience! Many thanks, Ronan and Chestertons!... Read more
Tenant
19th Nov 2019 (5 years ago)
P Chand
Ronan was professional, personable and provided an excellent service.... Read more
18th Nov 2019 (5 years ago)
K Jarvis
Zoe helped me to find a flat when I first arrived in London. Zoe was extremely professional, courteous and prompt in all communications, and didn't miss a thing! I would highly recommend Zoe.... Read more
Tenant
18th Nov 2019 (5 years ago)
R Piercy
Just sold our house through Chestertons who have been brilliant from beginning to end. Scott and Guy executed the process with super efficiency from beginning to end and achieved asking price in less than a week. Highly recommended... Read more
Seller
7th Nov 2019 (5 years ago)
A Wotton
We had a number of estate agents come round and were initially nervous about the market appetite. But things played out exactly as Scott at Chestertons forecast, we had a number of potential buyer visit and shortly thereafter we achieved the asking price. An excellent outcome and a swift execution.... Read more
Seller
22nd Oct 2019 (5 years ago)
E Adeyeri
We’ve just sold our flat through Chestertons and I couldn’t rate them higher. Right from the start working with Scott whose approach and authenticity convinced us to list with them, through to working on an ongoing basis with Stuart who advised us through the ups and down (had to extend the lease) and chasing down solicitors.
As much as the process of selling can be a stressful experience, working with Chestertons held our hands throughout. Would highly recommend them.
Thanks Stuart and team.... Read more
Seller
11th Oct 2019 (5 years ago)
F Parker
I had a great experience with Simon Karajian and the rest of the team, made renting a flat easy, best letting agent in Islington!... Read more
Tenant
7th Oct 2019 (5 years ago)
S Shreeve
We have just bought a house through Chestertons, Islington who were most professional. We particularly recommend Kevin Green who took time to understood our needs in detail, only showed us suitable properties and handled all stages of the negotiation process with honesty and efficiency. He was a pleasure to do business with and we couldn't be happier with our new home.... Read more
Buyer
4th Oct 2019 (5 years ago)
T Ruggieri
We found our lovely flat in Islington thanks to Simon who has been extremely responding and helpful throughout the whole process of the search and moving in period. We are really happy with the service received all along and hope it could always be as smooth and professional.... Read more
Tenant
2nd Oct 2019 (5 years ago)
DG
Great experience with the Islington branch. Ronan Rigney was my agent and I would defiantly recommend him. Super helpful, quick and efficient in making it a smooth process. He was always there when needed and on it to get stuff done. Big thanks to Ronan and definitely an agent to ask for if you decide to use them.... Read more
23rd Sep 2019 (5 years ago)
Q Pharmacy
The customer service received was amazing from Chesterton ,We had a bespoke experience from Nikki Humphries who went above and beyond to navigate professionally and empathically as we are from North America .The whole transaction was seamless thanks to Nikki who was professional and accessible anytime of the day
My daughter is very happy safe and the environment created by the agent
is very reassuring as a parent
thank you agian... Read more
Tenant
19th Sep 2019 (5 years ago)
T Scott
As landlord I have rented a number of properties through Chestertons Islington and I received excellent service. I highly recommend them. All members of the team have been very helpful and attentive, also offering any support/ recommendations when you need it.... Read more
Landlord
19th Sep 2019 (5 years ago)
D Walsh
Great service Chestertons Islington, particularly Ronan Rigney who went the extra mile to provide a high quality experience for both the landlord and the tenants. Highly recommended.... Read more
18th Sep 2019 (5 years ago)
G Watson
Excellent service from Chestertons Islington. From the viewing date to move in date, all members of the team were attentive and very helpful. I could not recommend them more. I have had dealings with a few agencies in London and my experience with Chestertons has been by far the best.... Read more
Tenant
5th Sep 2019 (5 years ago)
A Harbinson
We had the best experience with Rhea, who helped us with our house hunt. She was so helpful and resourceful, providing constant check in's and regular updates. I felt like she really prioritised us, and we really appreciated it. We highly recommend her.... Read more
14th Aug 2019 (5 years ago)
S Wetherell
Thanks Simon, great work for letting the apartment and being always there for assistance and follow up. Great to have a professional to deal with after the nightmare of dealing with Foxtons!... Read more
Landlord
10th Aug 2019 (5 years ago)
K Pinaev
Never thought I’d be writing a 5 star review for an estate agent, but Chestertons really deserve it. We were silly enough to go for a small agency first thinking it wouldn’t make a difference. After 10 months and zero offers on our flat we switched to Chestertons and got an offer on the first viewing. It took a bit of time to push it through, but Oliver and Scott were really good and we managed to sell the flat. Thank you!... Read more
Seller
7th Aug 2019 (5 years ago)
R Days
We sold our property through Chestertons Islington and they were truly excellent from beginning to end. I would highly recommend. Scott and his team are dedicated, reliable and gave good advice in difficult circumstances. They sold our property in a tricky market, right from the get go Scott impressed us with his knowledge of the market and his sales know how. Scott and his team kept in regular contact throughout the process and kept a close eye on the chain once an offer has been accepted. If you are selling in Islington, want to get the best price for your property and want an excellent service, don't bother going anywhere other than Chestertons.... Read more
Seller
12th Jul 2019 (5 years ago)
N Williams
Superb! Slick team that doesn't mess around, very good efficient service and achieved me a great rent and tenant.... Read more
Landlord
10th Jul 2019 (5 years ago)
M Bains
I’ve used chestertons letting In Islington for a year, they have found me suitable tenants twice. I have used other agencies before but chestertons have surpassed them all for efficient and friendly service. The branch is led by David Manning who sets the standard and is carried on by all his colleagues. I have spoken personally to Katerina, Gee, Fernanda, Francesco and Ashley and they just can’t do enough to help you and sort out any problems .
I recommend them to anyone wanting to rent a property out, as I did to my daughter and they found her the right tenant within a week.So thank you very much all at chestertons in Islington... Read more
Landlord
10th Jul 2019 (5 years ago)
P Osunsami
We looked at several different agents and decided to go with Chestertons they had sold a property only a few doors away from our so we though we would give it a try. Scott and Ollie we tremendous from the start of the process . We had constant updates via text and phone calls . Even when things didn't go our way due to a failed mortgage buyer they were able to restart the whole process and find a buyer who exchanged very quickly and completed even quicker. I would highly recommend this team .... Read more
Seller
8th Jul 2019 (5 years ago)
W T
Me and my husband are buying our home via Chestertons. We have been dealing with Scott and Guy. They are both great agents and helped us a lot during the process.
We were in a chain, there had been lots of delays and complications from my buyer, but thanks to Scott and Guy, we avoided loosing our onward purchase! We are moving into our lovely home next week!
Through out the process, they have been very helpful and patient. Most importantly, they are very knowledgeable. I only wish that we acted on their advice regarding how terrible my buyer's solicitor is, and we could have avoided delays!... Read more
Buyer
8th Jul 2019 (5 years ago)
C Davies
We approached Chestertons about selling our small house after our initial agent failed to get any offers. We had viewed a couple of potential houses with Dean and his approach was very open, honest and professional.
Once we signed with them Dean and the team really got people through the door and created a huge interest in our place. So much so that when we got a buyer we had 4 offers on the table at a price neither we nor them had anticipated. I would definitely sell through them again.... Read more
Seller
20th Jun 2019 (5 years ago)
H hoogervorst
Ended my tenancy and Chesterton's withheld ÂŁ570 from my deposit through trumped up claims. Through adjudication, I ultimately received all money back. Thanks, Chesterton's for all this needless aggravation.... Read more
Tenant
10th Jun 2019 (5 years ago)
A Michael
Scott and Guy at Chesterton's were fantastic throughout the sale process of our flat. Chesterton's stood out over and above the other big name brands we interviewed. They offered fantastic counsel throughout the process and were far more effective and professional than the local agency in Stoke Newington that we also tasked with selling the flat, arranging much better quality viewings and remaining in constant communication throughout. They were also great throughout the exchange process . They often say you get what you pay for and while a bit more expensive, we can honestly say it was money well spent. Highly recommended.... Read more
Seller
7th Jun 2019 (5 years ago)
T Dixon
We met with several different agents when deciding who to instruct to sell my late mother's flat and Scott at Chestertons impressed us with his knowledge of Islington and his understanding of the market and the area. At every stage of the sale - in quite difficult circumstances - we were kept up to date. Communication was excellent - I generally prefer to use email rather than telephone and Scott and his colleagues remembered that when getting in touch. When I did meet with Scott or his colleagues in person or speak on the phone he was always professional, polite and supportive. At the end of the transaction, when things can get quite stressful, Scott was clear and firm in making sure that the chain didn't fall apart and in keeping the lines of communication open. We would thoroughly recommend Chestertons Islington and were very happy with the deal Scott managed to secure for us.... Read more
Seller
7th Jun 2019 (5 years ago)
E Cassels
Responsive, conscientious, hard workers. Guy in particular was very good at his job.
As a buyer the agents will always be squeezing you to benefit the seller, but it was as good an experience with Chestertons as one can have from this perspective.
Recommend.... Read more
Buyer
30th May 2019 (5 years ago)
D Dodds
Great firm that takes the long term approach. I would fully recommend working with Dean or Guy.... Read more
28th May 2019 (5 years ago)
B Porter
Exceptional service from Chestertons and Oliver de Wan when selling our property. They worked tirelessly on our behalf and fought hard to make sure we achieved a fair price and exchanged without a reduction. Thoroughly recommended.... Read more
Seller
25th May 2019 (5 years ago)
P VitĂłria
We bought a house via Chestertons Islington recently and had a great experience. Our points of contact were Guy and Scott and both were very helpful. The properties they suggested were relevant to us (one of which we ended up buying!). We got speedy responses to all our queries, even after the sale was completed. They also suggested the solicitor we hired and we had a good experience there too. We recommend them.... Read more
Buyer
19th May 2019 (5 years ago)
W Newlin
Julia Chajdiakova was the best Realtor I had in years, she was so helpful, polite and was always there when we need her. I recommend her strongly. Thank you again Julia for finding our home.... Read more
Buyer
18th May 2019 (5 years ago)
A Almeida
We had a great experience with Julia Chajdiakova as she was attentive and helpful through every step of the process!... Read more
12th May 2019 (5 years ago)
D Onubogu
We had a great experience with Simon Karajian. Really friendly, patient and followed up diligently throughout.... Read more
1st May 2019 (5 years ago)
F Bailey
We viewed properties with Lauren Wild and she was absolutely lovely and really helpful with our search. Although we ended up going with a different rental property agency, we would have preferred to have gone with Chestertons (and Lauren!) if they had the right property for us!... Read more
21st Apr 2019 (5 years ago)
M Clays
Julia and the Chestertons team were fabulous to work with. Even through challenges, Julia was there for us quickly and professionally. I couldn't recommend her enough. Thanks for your help finding our home!!!... Read more
Buyer
18th Apr 2019 (5 years ago)
M Wyatt
Just today completed and exchanged and want to thank Scott and Kevin and all their colleagues at Chestertons who helped out. The team managed to secure a great price and reliable buyers. Could not be happier!!... Read more
Seller
4th Apr 2019 (5 years ago)
S Collison
Scott has sold three properties for me this year- he has been totally supportive and done the best deal he could for me. If I ever need to sell another property (which I really hope not!) I would absolutely use Chestertons and Scott Abrahams.... Read more
Seller
3rd Apr 2019 (5 years ago)
B J.
As someone who has worked in technology sales for the past 20 years, I have never encountered a more incompetent and useless sales team. A two week delay in following up on an inquiry, lack of aligning with client needs, show up unprepared to answer basic property questions, zero knowledge to share about the area to share with prospective viewers and is inconsistent in booking viewings after verbal commitments, wasting client's time by showing up with an agent present. Essentially, the sales team (when they show up) are glorified "door openers".
I hope both buyers and sellers reconsider using Chestertons as the sales team's commissions are undeserved for the work they do. Regrettably it is this type of behaviour that gives the sales profession a negative brand.... Read more
3rd Apr 2019 (5 years ago)
C Meyer
Excellent service and very friendly and quick communication - this is how it should work.... Read more
31st Mar 2019 (5 years ago)
L Schwartz
We had a great experience with Scott Abrahams and the Team at Chestertons. He was recommended to us through their Property Management team that also did a wonderful job managing our property for 10 years. Scott is professional, yet easy going and personable. Selling our property from overseas can be difficult at best, but Scott guided us with ease. He also helped make sure we had the best team by recommending a real estate solicitor that worked efficiently and effectively. Chesterton's really takes care of their clients. I would work with them again, and I'm referring all my friends and acquaintances.... Read more
Seller
28th Mar 2019 (5 years ago)
K Williamson
Simon at Chestertons has been excellent during our recent search for new tenants. He has always gone above and beyond, and is always polite, professional and willing to help. Definitely recommend.... Read more
Landlord
25th Mar 2019 (5 years ago)
A Gaudet
I had an excellent experience with Chesterton Islington, namely Simon! I was abroad looking for rentals, and he was INCREDIBLY helpful, communicative, thorough, thoughtful and transparent. He very much looked after my search, checked in regularly, made sure I was made incredibly aware of all nuances of UK housing (I'm coming from the states), and vetted property on my behalf, making sure that the time we spent viewing was actually well spent. He was available at all times to answer my questions and put me at ease in the rental process. I will be using them for my next search, and recommend them to anyone looking for a hassle-free experience (I'd go as far to say completely enjoyable!)... Read more
Tenant
21st Mar 2019 (5 years ago)
M T
Stop spamming mailboxes!!... Read more
19th Mar 2019 (5 years ago)
A Valvo
I had a very positive experience with the Chestertons Islington Branch. My dealings were with Simon and Ashley and both were very professional and a pleasure to "work" with. Being a rather difficult client with very specific ideas of what I was looking for (Location, specifications, design etc) Simon was very patient, polite and understanding. He had a good sense of what properties would suit my family and was not wasting time or pushing me to rent a property that was not ideal. He dealt with the most difficult situations with grace and professionalism. I was very happy with the level of service. Thank you.... Read more
Tenant
5th Mar 2019 (5 years ago)
A Page
We had a great experience with Chestertons Islington. Nikki Humphreys assisted us with finding our perfect apartment and assisted us every step of the way. She was super responsive to all our mails and questions and resolved any queries we had very quickly. Thank you Nikki, we couldn't have done it with out you.... Read more
Tenant
12th Feb 2019 (5 years ago)
S Race
Julia C was great - by far the smoothest moving process I've undergone in London, largely down to her. She was flexible, helpful, and good-natured.... Read more
21st Jan 2019 (6 years ago)
L Rosenblatt
Professional, realistic and helpful. Answered a multitude of questions and kept me posted, as and when. Thanks!... Read more
15th Jan 2019 (6 years ago)
J Gittos
Amazing help, service and professionalism from Lauren and Rhea going way beyond the call of duty despite all the pressures of the Christmas rush. Lauren also did great work and spent a lot of time and effort in shepherding me through all the tenant checks which were complicated by my recently starting a new business - greatly appreciated.
They seem to have a great selection of property on the books and very happy!... Read more
Tenant
11th Jan 2019 (6 years ago)
H Yakir
Had an excellent experience with Chestertons Islington.
Nikki Humphreys was my letting agent and she provided perfect service.
She was personable, professional and incredibly helpful and responsive. Highly recommended!... Read more
Landlord
20th Dec 2018 (6 years ago)
M crnkovic
Had an excellent experience with Chestertons Islington. The wonderful agent found the perfect flat for me fast and the process was trouble-free. Personable, friendly and professional. Would refer them to anyone!... Read more
13th Dec 2018 (6 years ago)
D Fortson
We hired Chestertons after the first agency we hired totally let us down. Scott and Ollie took on our listing, and we’re professional, diligent and dogged. The result was we sold our flat for asking price in a sinking market. Recommended... Read more
Seller
12th Dec 2018 (6 years ago)
N Yeah
Efficient and to the point - in a good way. Have always had a pretty horrible time with estate agents, but Guy Morgan and Scott were great helping me buy my flat. Communicated really well during the offer stage with clear feedback and helped me arrange a sale price quickly, and then Guy pushed everyone to stay on top of things and sorted out a couple of issues down the line. Very direct and efficient, I appreciated a no nonsense approach, especially after the amount of nonsense I'd heard from other agents. Would recommend.... Read more
Buyer
11th Dec 2018 (6 years ago)
G Sassower
I had another great experience with Chestertons selling my 3 bed flat in Highbury Fields, I had it on with another agent but Chestertons secured me a solid buyer and it exchanged contracts quickly. Guy Morgan agreed the sale and Scott Abrahams and Guy helped push it through, I can’t thank them enough in this extremely tough climate and would highly recommend using them if you are wanting to buy or sell in the area... Read more
Seller
8th Dec 2018 (6 years ago)
I Pai
Really helpful and efficient! Simon and Rosie were amazing and made the transition into our new home really easy and stress free. They were very quick to respond to our calls and emails and nothing was a bother, lovely friendly bunch !... Read more
3rd Dec 2018 (6 years ago)
D Izquierdo
Oliver De wan and his team were superb throughout the process of buying a new home. Accommodating, attentive, and massively helpful (and speedy) when it came to answering questions. Thank you all!... Read more
Buyer
3rd Dec 2018 (6 years ago)
M Mudoni
Guy Morgan was brilliant! He was very proactive and he had a key role in making the process of buying our home as smooth as possible. Always available and incredibly clear. We would absolutely recommend Guy and his team at Chestertons! Thank you very much!... Read more
Buyer
2nd Dec 2018 (6 years ago)
S Bacco
Best experience I've ever had with an estate agent - Scott was great from the very first visit and Guy helped to reach a satisfactory conclusion of the deal with great patience and professionalism. Super recommended!... Read more
30th Nov 2018 (6 years ago)
A Williamson
I have recently sold my property with Chestertons, having bought it originally from them too 12 years ago. The sales and rental depts have been excellent throughout. A trusted company and staff... Read more
Seller
30th Nov 2018 (6 years ago)
B Smith
Chestertons Sales and Lettings have both been tremendously professional in helping us over the last few months. Oliver has been attentive and pro-active throughout our purchase and more recently the lettings team, in particular Lauren, have been great. Thank you sincerely for an excellent service.... Read more
25th Nov 2018 (6 years ago)
J Caffrey
Just sold a house had very efficient good service. Special thanks to Scott Abrahams. Would recommend and use again... Read more
Seller
24th Nov 2018 (6 years ago)
G Sassower
Chestertons sold a house for me in Barnsbury in one of the most difficult markets in living memory. I initially went with one of the most established and highly respected agents in Islington, they proved to be so ineffective, without drive or any type of creativity. I honestly thought the market was dead, I did my research and found that Chestertons had by far the largest success rate. It was a revelation, they were so dynamic and resourceful, always giving me the feeling that they were looking after my interests and ultimately guiding me very skilfully to a sale. The sales team, headed by Scott Abrahams can be totally recommended, I am now instructing them with a couple of my other properties. Thank You!!... Read more
Seller
24th Nov 2018 (6 years ago)
C Spells
I had Julia Chajdiakova and Gee Sung who were extremely helpful, available and answered all of the 1 million questions I asked. They made my the whole moving process extremely easy to deal with and seamless. I had an amazing experience with Chestertons and I would refer these two to anybody. They’re also great people!... Read more
14th Nov 2018 (6 years ago)
B Dealy
Ashley and his team at Chestertons was brilliant. They let my property for over what I was expecting and within 2 weeks. Will happily recommend them. Absolutely brilliant. Thank you very much.... Read more
Landlord
14th Nov 2018 (6 years ago)
G Athanasi
I received an excellent service from the staff at Chestertons this week. They are efficient and professional, with particular attention to detail and always with a friendly demeanour and a willingness to help at every turn. I dealt with Andrew 'G' and Lauren Mansell mostly and having had over ten years experience in the rental market as a landlady, I can unreservedly recommend these two young professionals for promoting and renting a property in Islington. They have both exceeded my expectations for service by far.... Read more
Landlord
13th Nov 2018 (6 years ago)
Mqdkip
Rhea at Chestertons, Islington not only found us a suitable tenant but made sure the letting was completed smoothly. We would certainly recommend her and give her any future business.... Read more
Landlord
11th Nov 2018 (6 years ago)
I Kokkinos
Really amazing office (in particular Rhea!). Very responsive, helpful and available, making it possible to move very fast with offers etc. Made an inherently stressful process feel fun; very highly recommended!... Read more
31st Oct 2018 (6 years ago)
S Valkonen
Simon and Innes at Chestertons really had our back when we moved from New York to London and found and negotiated for us a wonderful home. I highly recommend.... Read more
Tenant
29th Oct 2018 (6 years ago)
P Zhu
Honestly, all my previous experiences with estate agents have been pretty negative. But with Chestertons I had my first positive one. They were efficient, quick, helpful, transparent. Generally good guys. Would recommend.... Read more
11th Oct 2018 (6 years ago)
P Mongkolrathmanee
Chestertons really helped me get the right property that met my budget and personal preferences. Simon was my letting agent and his service was excellent! I highly recommended Chestertons to whoever is looking for a place to let in London. They are active, and do respond very fast making it easier for the tenant like me to decide and complete the process.... Read more
Tenant
28th Sep 2018 (6 years ago)
B Pesut
We recently rented a flat through Chestertons Islington. Simon was our letting agent and he provided excellent service. He was always available to help when we had queries. The team at Islington was helpful and friendly, and made the whole process smooth. Highly recommended!... Read more
Tenant
24th Sep 2018 (6 years ago)
Lauren
We had a very pleasant experience dealing with Nikki when looking for our rental in London. The property manager we were assigned though is a bit unreliable. However, when other team members have stepped in, they've been amazing. All in all, Chestertons are definitely worth engaging with.... Read more
Tenant
21st Sep 2018 (6 years ago)
I Jordan
I wouldn't normally write a review, but on this occasion I felt compelled to pass on our thanks to Nikki, who worked so hard to help us work around all the usual difficulties of securing a flat, with great speed and professionalism. She couldn't have been more helpful throughout the entire process, and I am very happy having moved into such a great flat in a fantastic location.... Read more
Tenant
20th Sep 2018 (6 years ago)
Z Disselkoen
Had a great experience with Chesterons! Although I used a few different agencies, Nikki at Chestertons found me my top three options and helped me close the lease very quickly. However in the future they could improve even further by having more streamlined communication regarding document signing, information about the flat etc - we had a lot of email threads going towards the end.... Read more
Tenant
18th Sep 2018 (6 years ago)
K Wright
Had a very pleasant experience working with Nikki! The new place is great... Read more
18th Sep 2018 (6 years ago)
S Arellano
Living in London for the last nine years, it's fair to say that finding a new place to live is no easy task. When we recently needed to find temporary accommodation due to some renovations taking place in our current flat, we were pleasantly surprised by the great customer service received by one particular agent at Chestertons on Upper Street. We can't say enough great things about Nikki Humphreys. Nikki is a great listener and takes into account the small details that matter to people looking for a flat in this area. To say that she's professional is an understatement. She's a great letting agent who truly cares for her customers's needs and is extremely knowledgeable when it comes to all the ins and outs of the properties that she's showing. We strongly recommend working with Nikki if you re looking for an agent who truly takes your search seriously and who can make your move-in time run smoothly.... Read more
17th Sep 2018 (6 years ago)
I Fani
We recently bought a house through this Chestertons branch. Service was of high quality, very professional and solid throughout the period. Unlike other agents, they don't take you for granted. The agent that worked with us, Stuart Howes, is qualified, always available and able to respond with solutions within agreed timetables. On top of it, he is a true gentleman which makes dealing with the whole process a lot easier.... Read more
Buyer
16th Sep 2018 (6 years ago)
P Badellon
Very professional organization. Simon is kind and perfectly understands your needs. Extremely satisfied of the flat and their services... Read more
15th Sep 2018 (6 years ago)
Y Rabet
I am very happy with Scott and Stuart's effort to sell my property. In a tricky market, they managed to get me above the asking price, an excellent result. I have recommended them to a neighbour, as they have a very good knowledge of the market in our area.... Read more
Seller
14th Sep 2018 (6 years ago)
R Dukes
Have lived in the area for over 10 years. Used most local agents for sales, purchases and lettings. Graham, Scott and Stuart at Chestertons have recently completed a house sale for us. Good operators in a market which is currently tricky. We had tried an online agency and whilst this procured interest we found that to achieve the price we wanted you needed a pro active agent with local knowledge.... Read more
Seller
11th Sep 2018 (6 years ago)
M Fisher-Levine
Worked with Oliver De wan on my purchase and he was wonderful throughout, can't recommend highly enough!... Read more
Buyer
5th Sep 2018 (6 years ago)
S Martin
Cannot recommend Stuart Hawes and Chestertons highly enough. We had a few unpleasant experiences with other estate agents and thankfully purchased our dream home through Stuart. Stuart was brilliant at all stages and working with such a professional and lovely agent like Stuart makes ALL the difference at such a stressful time. Highly recommended.... Read more
Buyer
29th Aug 2018 (6 years ago)
V wongrassamee
Was lucky to have Lauren Mansell helping with the home search. She has good knowledge about the market, and has always been active and positive. With her help I was able to carry out the home search at full-speed despite having very little time to do so! 5/5.... Read more
28th Aug 2018 (6 years ago)
S Y
We moved in a week ago to a property let and managed by Chesterton's and unfortunately have had quite a disappointing experience thus far. The initial viewing and offer process was good with Nikki (although we couldn't get into the flat the first time) but it rapidly went downhill from there. There were many bait and switches (e.g., items promised to be left by landlord but not), no flexibility at all on a one-sided contract, and finally the flat was left in terrible condition. Many items that were meant to be fixed before move-in was told to us after the contract was signed and simply stated there was "no time" to do it prior to the tenancy (indeed they encouraged us to move in early!) - none of the bathroom doors nor the bedroom door close at all, there is a giant hole in one bedroom wall, protruding nails/floorboards throughout, etc. Coordination to fix these has been very slow thus far. Seems like Chestertons goes to great pains and indeed even lie for landlords, not so for renters. Buyer beware.... Read more
Tenant
27th Aug 2018 (6 years ago)
D Nikolaeva
I was working with Julia and it was an absolute pleasure - she was getting back to me quickly when I had some enquiries, always very polite and professional. She also helped to arrange all documentation very quickly, so the entire process ended up being smooth and fast.... Read more
12th Aug 2018 (6 years ago)
Magdalena
I had a really great experience selling my flat with Chesterton's Upper Street Branch, specifically working with Oliver de Wan. Oliver was always available to answer my questions, always highly professional and enthusiastic, and I had a real sense that he was actually working on my behalf. At the time when things were looking a bit shaky he went the extra mile to make the exchange of contracts actually happen.
The only slight disappointment was that between the time I signed my contract with Chestertons and my exchange they have stopped offering BA Air Miles. I had been looking forward to that extra little bonus...... Read more
Seller
7th Aug 2018 (6 years ago)
J Stuart-O'Toole
My partner and I have just moved from Sydney and had been searching for rentals around London. Julia went above and beyond to help us find the perfect place and to help us navigate all of the challenges associated with moving. She was very kind in explaining how the rental system worked here vs what we had come to expect from home and was always generous with her time. We found Chestertons service to be fast, reliable and extremely helpful.... Read more
Tenant
7th Aug 2018 (6 years ago)
K Power
Thank you Ashley and Lauren at Chestertons Islington. You found me some great tenants and made the whole process easy and stress free. You got the job done and were a pleasure to work with.... Read more
Landlord
5th Aug 2018 (6 years ago)
S Ward
Rhea was outstanding. As well as being very friendly and polite, she immediately understood the type of property and areas I was looking for and was incredibly efficient in streamlining the viewing process. She’d be the first person I would recommend to anyone looking to find somewhere in Islington.... Read more
1st Aug 2018 (6 years ago)
J Wild
Thank you Lauren for all your great advice, excellent Knowledge of your area. Look forward to working with you in the future!... Read more
31st Jul 2018 (6 years ago)
I Burnham
Oliver and the other members of the team were very responsive, knowledgeable and efficient and pushed things forward at all times, from viewings through to sale. I was very pleased with the result in a difficult market. I would definitely recommend Chestertons Islington.... Read more
Seller
30th Jul 2018 (6 years ago)
M Risner
We have just sold our flat in Islington through Chestertons' Upper Street Branch. We dealt with Scott Abrahams who was great from the start - always on hand to help and a great communicator. They were a bit more expensive than some other agents but fully delivered in a very tricky market. Well worth the extra fee and I would certainly recommend both Scott and Chestertons to anyone else. A big 5 star thumbs up from us!... Read more
Seller
30th Jul 2018 (6 years ago)
A Trow
Rhea was the best estate agent I have ever worked with. She really rooted for us to get the place we wanted and after our first 6 weeks in our new home we couldn't be happier. Thank you Chestertons!... Read more
Buyer
27th Jul 2018 (6 years ago)
H Torres
Very happy with the quality of flats we viewed and quality of service we received. Helpful and responsive at all times.... Read more
26th Jul 2018 (6 years ago)
E Gerston
Innes was an absolute pleasure to work with. He made sure I felt comfortable through every stage of the process, and continued to check in with me to make sure I was had all the details necessary to make a decision. He was open, honest, and very positive! He provided great insight and I would recommend him for your apartment hunt!... Read more
24th Jul 2018 (6 years ago)
C Lim-Howe
Chesterton's proved to be thoroughly professional, providing excellent service and communication throughout our sale process. This is even more impressive given the tough market conditions and a series of unfortunate aborted sales.
Would thoroughly recommended and will hopefully be on the other side of the table with them shortly!... Read more
Seller
24th Jul 2018 (6 years ago)
R waldron
I dealt with simon mainly and he went above and beyond at every stage of the process, even working on Sunday evenings! The best experience I have had to date with any estate agents.... Read more
22nd Jul 2018 (6 years ago)
J Calder
Great sales team - came to the house en made for a briefing to learn about the place and proactive and communicative throughout the short time the place was on the market. Far better than other agent experiences in angel and elsewhere!... Read more
Seller
20th Jul 2018 (6 years ago)
J Harrap
Sold apartment, got extra paperwork done to get the exchange through. Very happy with the service.... Read more
Seller
20th Jul 2018 (6 years ago)
M Lines
We purchased our first house in London through Oliver at Chestertons and he did a great job. Was patient, never trying to push a sale for the sake of it and was a sound advisor. From our side, we probably wouldn't have ended up buying this place if it wasn't for Oliver's patient approach.... Read more
Buyer
18th Jul 2018 (6 years ago)
J Ammoun
We would thoroughly recommend Chestertons to anyone wanting to sell their property. James was always available throughout the process and guided us expertly - giving great advice and acting in a calm, firm, and gentlemanly manner which was a huge relief in a stressful process. If you want a positive selling experience, you really shouldn't look anywhere else.... Read more
Seller
16th Jul 2018 (6 years ago)
S Scodro
Had an excellent experience with Chesterton and more specifically with Innes, who helped make the process of finding somewhere to rent a lot less painful! Thank you!... Read more
Tenant
12th Jul 2018 (6 years ago)
B Pick
Amazing agency! Our flat had been on the market for 2 years with two other agencies with not much happening. We decided to change agent and try Chestertons. After one week only on the market we had 3 competing offers and one week later we accepter one of the offers that was well above the asking price. Chestertons guys were so helpful all along the way, so dynamic, available and guided us very well across the 3 different offers. I would definitely use them again in the future. This agency is just amazing!!... Read more
Seller
11th Jul 2018 (6 years ago)
S Needleman
I dealt mainly with Oliver at Chestertons who was fantastic. Really knowledgeable and helpful and got my sale through really quickly and smoothly. I would highly recommend him to anyone looking to buy or sell.... Read more
Seller
10th Jul 2018 (6 years ago)
S Ouaghram
I have been dealing with Chestertons to rent a flat in Islington. Everything went very smoothly and all the team has been very professional and responsive to make all the steps quick and easy. I particularly appreciated the professionalism of the agent covering me (Julia Chajdiakova) who was always very helpful and honest with me.... Read more
Tenant
6th Jul 2018 (6 years ago)
J Milson
Chestertons was fantastic. They let my property extremely quickly and to a very good tenant. I am very pleased. Thanks to Ashley and the whole team!... Read more
Landlord
6th Jul 2018 (6 years ago)
C Francis
We had a great experience working with Nikki Humphreys at Chestertons in Islington in finding a rental. Showings were punctual and well organised, and Chestertons made the process easy all the way through and was able to accommodate our short timeline. Nikki was also helpful in finding options based on our criteria that we hadn't previously seen, which helped us find the best fit quickly. Thanks again!... Read more
Tenant
5th Jul 2018 (6 years ago)
J Freeberg
My wife and were having a tough time with our relocation from the US and after a lot of wasted time and hours we called Chestertons and had the opportunity Simon Karaijan and team and it was a fantastic experience. We finally made progress seeing places that we ACTUALLY liked and we were able to sign a lease and move it very quickly. I would highly recommend working with Chestertons.... Read more
Tenant
2nd Jul 2018 (6 years ago)
S Freeberg
Honestly our move experience was pretty awful before we started working with you and your team. Once we started working with you guys things ran very smoothly and quickly. Thank you!... Read more
2nd Jul 2018 (6 years ago)
A Bentley
The team went above and beyond. We needed to move quickly and they helped us achieve this. Items were clarified and everything was very organised. A special thanks to Julia and Rosie who were both very professional and helpful at all times.... Read more
22nd Jun 2018 (6 years ago)
L Young
We have dealt with Chesterton's for the last 10 years, selling, buying and letting. We have had our disagreements but in general we are pleased with the company, they mean well and try to sort out issues to the best of their abilities. We have just sold a house in a difficult market. It took a long time but agents persevered and secured a good buyer. Chesterton's tenants were always excellent people, so I guess if we need to buy or rent again we would not hesitate to give them a chance.... Read more
Seller
20th Jun 2018 (6 years ago)
K Gordon
Chestertons were extremely friendly throughout the process of the sale, and bent over backwards to accommodate us in terms of viewings (our son was very young at the time). They got people through the door, and Guy Morgan in particular found us the perfect buyer. We were always kept up to date, and received good advice from them. Can't thank them enough.... Read more
Seller
12th Jun 2018 (6 years ago)
N Belatrache
Chestertons went beyond the call of duty to make the sale of my apartment as smooth and speedy as possible. Living abroad, I was delighted to be dealing with a team who was replying to my messages on a daily basis, keeping me up to date constantly. This is invaluable when you're far away and have no view on what's going on. Scott and Guy were just as charming and efficient with me as a seller as with my tenant who had to move out as a result of me selling my property. I strongly recommend this team: positive (who wants to deal with negative people at such a stressful moment??), efficient and straight to the point. My property was sold within 5 weeks and at a price above what was expected. My sincere thanks for your invaluable help, your kindness and your efficiency.... Read more
Seller
6th Jun 2018 (6 years ago)
S Provenzani
We have been dealing with Chesterton for a while and through a couple of unfortunate aborted sales and they have been extraordinarily patient, supportive and professional. We have just been informed that contracts have been finally exchanged on a very tricky sale and Guy Morgan who dealt with it has been impressive throughout. We are now with Dean Tomlison for an important purchase and he has been a gem throughout the search and initial negotiation process - I hope I do not get disappointed later on! But I can safely recommend the agency as a whole - they are very experienced and consistently generous with time and advice. You get the feeling they are still passionate about their job and this clearly makes a difference.... Read more
Seller
1st Jun 2018 (6 years ago)
A Robinson-Quick
Very happy having used both the lettings and sale services from Guy and the team.... Read more
27th May 2018 (6 years ago)
E Mete
My experience with Chestersons has been nothing short of amazing, and the biggest reason for this has been the work of Innes. When U first met him, I explained him my dream flat, the very first property he took me was exactlt what I was looking for. After struggling for two weeks with other agencies, Innes found my dream place on his first shot. He helped me through everything on the process of getting the flat. He even took time for our personal questions and solved any problems we faced even though he didnt have to. We really appriciate his work ethics and him as person. I would reccomend Chestersons Islington office and Innes To everyone who are looking for an easy way to reach their dream house. Once again, Thank you Innes!... Read more
Buyer
21st May 2018 (6 years ago)
C Ader
Guy and James were incredibly professional and helpful at all times, not only finding a great buyer for my flat but also making sure the lawyers were on top of things and pushing to get the transaction completed in as smooth a fashion as possible. Thanks very much for your help.... Read more
Seller
18th May 2018 (6 years ago)
I Mckenzie
The best agency I've dealt with in 6 years of renting. The property looked like it did on the pictures and the service is second to none. Would rent through them again!... Read more
Tenant
17th May 2018 (6 years ago)
A Stan
We continue to be pleasantly amazed! I've dealt with dozens of agencies so know the general service standard. This is why I'm so incredibly impressed with Julia Chajdiakova, but also with the other members of team who continue to take care of us.... Read more
9th May 2018 (6 years ago)
H Wyatt
Helped make the process of finding somewhere to rent a lot less painful! Would especially like to say thank you to Innes who went above and beyond in trying to find us a place - thank you :)... Read more
Tenant
4th May 2018 (6 years ago)
B Regan
I had an excellent experience with Chesterton and more specifically with Innes, one of the senior rentals negotiatiors. He understood exactly what we were looking for from the first viewing and went out of his way to try and find us the ideal rental property. Made the other agents I dealt with look very average. Would definitely recommend!... Read more
Tenant
3rd May 2018 (6 years ago)
K Singleton
Couldn’t be happier with service from Chestertons. They are honest and efficient.,Great advice and tough negotiators really working hard on behalf of their clients. Will definitely recommend. Thank you!... Read more
27th Apr 2018 (6 years ago)
G Havlicek
Innes Hammell Crowe at Chesterton's Islington is amazingly effective and professional. Hard-working, communicative, honest as the day is long. Would work again with Innes and Chestertons in a heartbeat.... Read more
23rd Apr 2018 (6 years ago)
M X
Lauren at Chesterton’s went over and beyond the call of duty for us trying to find us a property. Her communication was on point and way of introducing us to the owners (landlords) was conducted really smoothly. We very much look forward to moving into our new home. Thank you Lauren, Gee and team Chestertons!... Read more
Tenant
13th Apr 2018 (6 years ago)
J Brown
Good service and great area too boot! A great team they have there.... Read more
9th Apr 2018 (6 years ago)
N D
I recently bought my first flat in London and based on what I heard before, expected a very difficult process. But it couldn't have been smoother and it is all down to Oliver De wan who I dealt with and who has been absolutely fantastic throughout the process. Honest, responsive, and always keen to find solutions for me or the vendor. I would highly recommend Oliver!... Read more
Buyer
3rd Apr 2018 (6 years ago)
Harriet
Thanks again Lauren, the place is great!!... Read more
13th Mar 2018 (6 years ago)
B Elber
Good, honest service. Guy was helpful, provided open communications and encouraged both buyer and vendor in relation to swift exchange.... Read more
12th Mar 2018 (6 years ago)
A Razum
Excellent service and smooth experience. We used Chestertons to find a flat to rent in N1. Simon Karajian was very professional and helpful with tips and answers to all of our questions. We are very happy with the flat and the overall experience.... Read more
Tenant
9th Mar 2018 (6 years ago)
J Chauval
We found our new rental home with Chestertons Islington. Our agent Innes Hammell Crowe did an amazing job. I was looking in clerkenwell, barnsbury area and he recommended a house in Finsbury Park that he really believed would be perfect. This wasnt even on our radar, we are so glad he took us to inspect the house. Love the flat, love the area and the easy commute to work. Our onboarding as a client and dealing with the owner was easily facilitated and completed without errors by the whole team at Chestertons. I would recommend them to anyone looking to find property in the area. Thanks Innes, appreciate your help.... Read more
Tenant
9th Mar 2018 (6 years ago)
C Bailey
5 star agency. From start to finish, always there to answer any questions, thank you Lauren, you went above and beyond. Highly recommended!... Read more
2nd Mar 2018 (6 years ago)
J Lawrence
I recently leased a flat from Chestertons. I dealt with Nikki Humphreys and had a very pleasant and easy experience - just what you want when dealing with property. Nikki ensured the process went smoothly and was also very accommodating - agreeing to meet me after work at late hours. Would recommend.... Read more
Tenant
1st Mar 2018 (6 years ago)
R Dennis
I recently rented a flat through Chesterton's and was very pleased with the service. We dealt with Nikki Humphreys and it was all very smooth from start to finish, she gave really good advice and helped me secure the perfect flat. They even waived the admin fee as a gesture of good will. Would definitely recommend them to all!... Read more
Tenant
1st Mar 2018 (6 years ago)
K DiLemmo
Guy Morgan acted for the seller in our home purchase. He was efficient and professional throughout, and we appreciated his assistance.... Read more
Buyer
22nd Feb 2018 (6 years ago)
P Zee
I used Chestertons to successfully sell my 1 bed apartment in Islington.
The apartment had previously been on the market with Foxtons for 2 months with 5 viewings. Foxtons massively overpriced the flat and clearly couldn't care less about getting their prospects through the door. After great stress we managed to get out of the Foxtons contract.
Chestertons pulled no punches with their strategy to price realistically and were confident of sell quickly in this down market - as all agents were. It was hard to take their recommended price but the data proved it was the correct decision. The buyer was found within 5 weeks. I appreciate Chestertons strong role in negotiations.
Overall Chestertons are solid and tenacious sales people. They provided a no-BS approach and got the job done without fuss. I would recommend their services to anyone. Scott and Guy did a great job.... Read more
Seller
15th Jan 2018 (7 years ago)
L Acton
I would highly recommend Nikki Humphreys of Chestertons. Nikki was incredibly friendly, helpful and efficient throughout the process. We really appreciated her assistance, in particular, managing a tight turnaround with the previous tenant to get us into the flat before Christmas.... Read more
Tenant
5th Jan 2018 (7 years ago)
M CARRINGTON
Great professionalism from the team - smooth sale transaction. Thank you!... Read more
Seller
5th Jan 2018 (7 years ago)
K Yarish
All around positive experience, as far as real estate agents go (low bar) as a buyer. Quick to respond to queries and helped push process along. Definitely and unapologetically working for the vendor - this can be a positive or negative depending on your position...... Read more
Buyer
4th Jan 2018 (7 years ago)
R Ranchal
Very good service, I would highly recommend Chestertons. The renting process has been smooth and quick. Special thanks to Julia and Ashley for their valuable help!... Read more
Tenant
1st Jan 2018 (7 years ago)
K WONG
We advertised with a local agent with very few viewings for 12 weeks with no luck so decided to switch to Chestertons (handled by Guy). We found a buyer within 2 days and was very quick and easy. Communication between parties was very good before and after the sale, would highly recommend.... Read more
Seller
19th Dec 2017 (7 years ago)
M Buckhurst
Thank you to Chestertons, in particular Guy Morgan and Graham Stubbs for helping us understand the market place, finding us the right buyer, and holding our hands until completion. Their due diligence was un-faultering ensuring we had a good buyer in a reliable chain, keeping us continually up-to-date in the process. Many thanks again for all the hard work you put in.... Read more
Seller
15th Dec 2017 (7 years ago)
A Haslett
Simon was great in helping me find the right place and the process to rent through Chestertons was a great experience and worlds apart from other previous rental experiences... Read more
Tenant
14th Dec 2017 (7 years ago)
S Boutros
Stuart from Chestertons was incredibly professional and made sure our purchase went through in time for us to move before Christmas.... Read more
Buyer
13th Dec 2017 (7 years ago)
M Timms
Chestertons sold my property at their recommended sale price within 2 weeks of putting it on the market. Their assistance was very valuable helping the sale go through smoothly and efficiently. One of the top agents I have ever worked with.... Read more
Seller
7th Dec 2017 (7 years ago)
R Webster
Would highly recommend Chestertons Islington branch to anyone who is looking for 5-star customer service from an estate agent, from initial contact to finalisation they were superb in every way.
Great team performance, thank you to Ashley who restored my confidence in estate agents and a special thanks to Julia who did such a great professional job from start to finish, liaising both with myself and tenants in making sure every box was ticked and the whole process ran smoothly.... Read more
Landlord
1st Dec 2017 (7 years ago)
S Dunk
After 6 months of not selling my flat with another high street estate agent I turned to Chestertons Islington and was highly impressed by a visit from Scott Abrahams. Within a few days I had viewings and received excellent and very useful feedback from my contacts. Just 2 days later I had an offer that I could accept and my sale proceeded with the excellent help of Guy Morgan. Guy has done a splendid job for me and my buyers keeping us informed at all times and ensuring that all our needs were successfully met.
I would heartily recommend Chestertons and have received superlative service from all contacts.... Read more
Seller
29th Nov 2017 (7 years ago)
P Bridges
Guy Morgan of Chestertons is acting for the seller of the property I am purchasing. Guy has been pro-active in moving the purchase along - liaising and chasing where necessary the professionals and finding out information for me from the seller. He or one of his colleagues has been able to meet with me at the property on a no of occasions. If Guy has been unavailable other colleagues in the office have been helpful or passed on messages. Although they are not acting for me I am finding Chestertons very reliable... Read more
Buyer
21st Nov 2017 (7 years ago)
J Lee
I had an amazing experience with Chestertons - they were professional, efficient, and tailored my experience well. My agent, Lauren M, was especially warming and provided objective advice - both of which made for a great experience to someone who had just moved to the UK. Many thanks, Lauren - you're amazing!... Read more
19th Nov 2017 (7 years ago)
S Damji
I recently sold my property in Islington though Chesterton and was very happy with the service provided by Graham and his team. Dean who was the main contact was very professional and worked hard to make the sale go through smoothly. I would have no hesitation in recommending them.... Read more
Seller
17th Nov 2017 (7 years ago)
A Archambault
Very satisfied with Chestertons. I bought my flat through them initially and now sold our flat through them. We've always had a very good impression. For the recent sale, Scott Abrahams and Guy Morgan have been extremely helpful. We definitely recommend Chestertons... Read more
Seller
14th Nov 2017 (7 years ago)
G Wenzeler
I have used Chestertons to sell my flat in the heart of Islington after an unsuccessful attempt with another high street agent in spring. Chestertons did a fantastic job, particularly Scott and Alex. They came up with a realistic and achievable price, found buyers within three weeks of launching the property and managed the conveyancing process superbly with exchange of contracts within six weeks after I had accepted the offer. I can thoroughly recommend Chestertons. They live up to their promises and have proven they can deliver, also in challenging times.... Read more
Seller
12th Nov 2017 (7 years ago)
S Nadif
Brilliant experience dealing with Chestertons Islington. Huge thanks to Stuart for staying on top of the whole chain and often updating us before our own solicitors. Would definitely recommend!... Read more
10th Nov 2017 (7 years ago)
F Ward
I decided to sell my house in Highbury earlier this year and where other agents had been gloomy, Chestertons were up for going for the price I wanted. They were right to be and I had an offer for the full asking price the first weekend it was on the market. Scott Abrahams then did a sterling job seeing the sale through to completion quickly and with no hiccups.... Read more
Seller
10th Nov 2017 (7 years ago)
D Mazen
An excellent service from both Lettings and Property Management Departments.
We have been letting our flat in Islington with Chestertons for 13 years and the only vacant periods have been deliberate to carry out redecorations or improvements.
Recently, we have had the whole flat re-painted and a new bath installed - all supervised by the Property Management Dept. The result was a very quick letting at full asking price with what seems to be a very good tenant.
We have no hesitation in recommending... Read more
Landlord
4th Nov 2017 (7 years ago)
G Bertail
We have interacted many times with Chestertons Islington over the past 2 years and have always been very happy with them. As buyers looking to upgrade, we visited many properties in N1/N5 and always felt that Chestertons were much better than the competition. We dealt with the same person throughout (Scott), who was always punctual, knowledgeable and clearly had proper insight in both the local market and the dynamics around the properties we were visiting. We actually almost purchased a property through them last year, only to be derailed by Brexit just before exchange. Shortly after upgrading this summer, we contacted Scott again for the sale of our flat in Angel. Despite higher fees, we decided to go with Scott because of his genuine conviction in the quality of our property and his credible advice around strategy. It turned out to be the right choice, because we managed to sell our property quickly and at an attractive price from our perspective. The Chestertons team (both Scott and Dean) did a great job throughout, were very committed and always gave us good advice. All in all, we strongly recommend Chestertons to both buyers and sellers in Islington.... Read more
Seller
3rd Nov 2017 (7 years ago)
O Collyer
I recently used Chestertons to organise the letting of an apartment and I found everyone on the team was very polite, friendly and efficient in handling my requirements.
Special mention for Julia and Gee at Chestertons Islington who were both a pleasure to deal with throughout the process.... Read more
Landlord
3rd Nov 2017 (7 years ago)
M Flitton
We initially went with a lower priced local agent for our sale however we found the service frustrating and got little traction in the market. After a month or so we switched to Chestertons and the quality of advice was noticeable in comparison. Within a couple of weeks the house was under offer in a challenging marketplace. Scott Abrahams and Stuart Hawes were great to work with and i would highly recommend them.... Read more
Seller
19th Oct 2017 (7 years ago)
I MAZARAKI
Worst estate agents EVER!
My first experience was with the one in Islington, after I was supposed to receive emails which I didn't receive at all, the agent was really late for the viewing. The next morning I was trying to contact her, make an offer, but she didn't answer the phone. I managed to find her after 4 days, only to know that she gave the place to someone else. Later on I was interested in another property in Camden. I was the first to call for it, first to view the place, and my offer was for the exact amount of money the landlord was asking, having 3 years of excellent references and at the end did manage to rent this property either! The agent told me about it 5 days later!... Read more
Tenant
17th Oct 2017 (7 years ago)
C Govor
Highly recommend Alex Main at Chestertons. Very professional, courteous, keen to help and with great knowledge of the market & opportunities.... Read more
9th Oct 2017 (7 years ago)
S Hacking
Used Alex Main and Scott Abrahams on a recent flat sale in N5. Scott led the valuation process and provided honest and transparent advice on the appropriate asking price and strategy for achieving a quick sale. We were quoted lower fees elsewhere but chose Chestertons as we trusted their judgment and experience which we felt would be critical in a very challenging market. We were extremely glad we made the decision to instruct Chestertons as they not only achieved asking price but did so very quickly, which was critical for our onward purchase. Alex led the sale process and was knowledgeable and responsive throughout and did a superb job getting the sale over the line. Wouldn't hesitate to recommend Chestertons, particularly in today's market.... Read more
Seller
2nd Oct 2017 (7 years ago)
B Zhu
Chestertons was the best agent i had ever been in touch with. Lauren Mansell is my favourite!!! She introduces me with lovely and stunning properties around Islington and Angel areas, where is close to my studying place and also wonderful with life connivence.
She has such a friendly, bright, warm personality and she has been unbelievably patient and thoughtful for me, also closely tracking and supporting on each steps of my decisions, which i don't receive from anyone else from this service. Anyone who is looking for a property should go to Chestertons where Lauren is the one i will definitely recommend who offer the perfect help.... Read more
21st Sep 2017 (7 years ago)
S adie
Our estate agent was very friendly and helpful, and particularly supportive since it was our first time letting a property.... Read more
Landlord
20th Sep 2017 (7 years ago)
R Pahl
Alex and Dean were brilliant. Alex knew exactly what to do when our sale became tricky, which meant Dean could help us keep hold of our purchase. Totally trustworthy advice, and we felt like they were with us all the way.... Read more
Seller
17th Sep 2017 (7 years ago)
A Zivanic
I just completed on an apartment in London via Chestertons, Islington office. Alex handled the process with Graham helping when Alex wasn't in the office.Both of them were extremely helpful and did more than an amazing job. Seller's lawyers made, what should have been a simple process, quite difficult and, if it weren't for Alex and Graham chasing them up and doing way more than what I expected of them, we would not have completed this. When I get to sell my apartment I will not even look at other estate agents.... Read more
Buyer
21st Aug 2017 (7 years ago)
P Prince
A great service (both sale and purchase) delivered with patience and perseverance by Dean, James and team in Islington.... Read more
Seller
16th Aug 2017 (7 years ago)
F Pitchers
Guy Morgan and his colleagues were always very communicative and helpful. Our sale has gone through pretty smoothly which is great. I'd recommend working with the team at Chestertons.... Read more
Seller
4th Aug 2017 (7 years ago)
L nicholson
I've just completed on my house via Chestertons Islington and I have to say all the way through the process Dean & Graham were magic! They made the whole process easy, kept me up to date and were a lot of fun to deal with all while being very professional in their approach to my sale and their advise was spot on!!! Would recommend this lovely bunch of people any day of the week!! Thanks again guys!! Louise... Read more
Seller
3rd Aug 2017 (7 years ago)
F Bardong
We are very pleased with the service of Chesterton’s in general and Guy and his team in particular. All along the entire process, we received professional, calm, and very relevant feedback and advice. This not only kept us informed but also ensured that the entire process goes as smoothly as possible. We always felt in very good hands, knowing that Guy and his team are all the time very much on top of any issue that may arise. I would therefore strongly recommend their services to anyone who is looking to buy or sell property in Islington.... Read more
11th Jul 2017 (7 years ago)
Ankur
Extremely professional service offered by Scott Abrahams at Chestertons (Islington Branch) during a recent property purchase. He was courteous, responsive, objective and accessible throughout; he made the whole process run surprisingly smoothly and worked hard for both myself and the vendor to facilitate a hassle-free timely sale that met both our needs. I am most grateful for his expertise and professionalism and would not hesitate to recommend his services.... Read more
Buyer
24th Jun 2017 (7 years ago)
G Francis
We had a very positive experience working with Nikki at Chesterton's. She was very professional and cheerful. Thanks!... Read more
25th May 2017 (7 years ago)
A McLennan
From the moment their valuer, James Salisbury, visited us, Chestertons were like a breath of fresh air. James was frank and honest, and could speak English which we could understand. He obviously knew his market and it was a pleasure dealing with him. Going onto the market, all the sales team visited, and they also were very knowledgeable and enthusiastic. Guy Morgan brought the first client round within 2 days; offer accepted within 3 days - they obviously had the right clients on their books. Follow ups from Guy during the waiting period - all in all a very good service.... Read more
Seller
18th May 2017 (7 years ago)
O C-M
We were looking to rent a property in Islington, and Lucy Whistler at Chestertons Islington helped us with our search. She was friendly and very helpful! Highly recommended.... Read more
17th May 2017 (7 years ago)
C Harris
We found a flat to rent with Harry and the Chestertons team. They were ace: really professional, helpful and friendly.... Read more
Tenant
6th May 2017 (7 years ago)
J Maile
We have had a great experience selling our flat through Guy Morgan at Chestertons Islington. Guy found a buyer for our flat very quickly and ensured the sales process was as stress-free as possible.... Read more
Seller
4th May 2017 (7 years ago)
M chapman
Guy and the team were brilliant to deal with - very efficient, always quick to respond and made the process as easy as could be. Highly recommend.... Read more
11th Apr 2017 (7 years ago)
H Dixon
Guy Morgan and Chestertons ably guided me through the purchasing process and had by far the best properties on their books - of the 25 I viewed, two of the top three were shown to me by Guy. Bravo to him and the team, would recommend.... Read more
Buyer
5th Apr 2017 (7 years ago)
D McAllister
We bought our first London property through Scott Abrahams and the transaction went so smoothly that we approached him again when it was time to sell up and move on. He was an excellent agent in both transactions - attentive, responsive, and helpful. We couldn't be happier with the service we received.... Read more
Seller
3rd Apr 2017 (7 years ago)
Chukkaman
An excellent service from Gemma in the Islington office who dealt with a fairly complex and drawn out negotiation between 4 parties with patience, fairness, good humour and professionalism!... Read more
8th Mar 2017 (7 years ago)
D Sessona
Worked with Gemma in Inslington branch and she was very fast and reactive. Very professional.... Read more
2nd Mar 2017 (7 years ago)
J Russell
I couldn't recommend Chestertons - and Scott in particular - any higher. Everyone's familiar with the bad rap agents get, but Scott couldn't have done more to put that cliche to bed. He was honest, open, incredibly responsive and was always on hand to help - and he wasn't even representing me! The place I ended up buying was actually somewhere I'd decided not to view but a gentle nudge from Scott and here we are a few months later having completed. I'd use these guys again without question.... Read more
Buyer
28th Feb 2017 (7 years ago)
L Pulman
We would like to thank and commend Scott Winter from the Islington Office for guiding us through a quick and stress free conveyance on a quality flat. He is professional, attentive, and polite. He responded quickly to every call or email, and answered any query promptly, liaising well with the vendor, the solicitors and us, the purchasers. He or his colleagues showed our family the property on several occasions and always gave us plenty of time to consider things without being pushy. Scott initially showed this flat as an extra to the one we had asked to see, and it turned out to be just what we wanted. We are very impressed with Chestertons friendly professional service and attention and would highly recommend them to prospective buyers or sellers. NB, We first approached Chestertons Islington two years ago when we found one of their former negotiators Sylwia Kapero to be exceptionally helpful and dedicated to us in our search for a flat, although at that time we didn't find one. A very professional and enthusiastic team. Thank you.... Read more
Buyer
21st Feb 2017 (7 years ago)
E Mountfort
I had a really good experience buying my flat through Chestertons. Guy was really communicative and got back to me straight away with any worries I had, which were quite a few as I was buying in a chain. Guy made it a stress free experience and I would definitely recommend Chestertons to others.... Read more
Buyer
1st Feb 2017 (7 years ago)
A Francis
They are helpful you get the same people from beginning to end, and they are helpful and trustworthy especially Rob and Dean. Mad a hard process easier.... Read more
13th Jan 2017 (8 years ago)
J Foyle
Excellent service as sellers' agents- always professional, swift, communicative, great advice. The right valuation from Robert Philp. Delighted to have chosen them.... Read more
Seller
7th Jan 2017 (8 years ago)
T Burns
We had been searching with several estate agents in Camden and Islington, often with wasted journeys. Alex at Chesterton's soon understood our needs and selected three or four properties to look at. All great, and one perfect (which we have since bought). No wasted time, and a courteous and highly professional service which took much of the stress out of searching and buying. Can't recommend too highly.... Read more
Buyer
21st Dec 2016 (8 years ago)
K Macdiarmid
We found Chestertons to be professional and hard working. I believe they managed the sale process well and kept us informed throughout.... Read more
Seller
13th Dec 2016 (8 years ago)
D Wong
My flat had previously been listed with another Islington agent, who was pleasant enough but unsuccessful at achieving a sale. When I approached Chestertons with my flat and concerns, they were very professional, straightforward, and make a concerted effort to distinguish themselves, which made it a no-brainer to go with them as my sole agent. I'm very happy I did, as we achieved a successful outcome. I highly recommend them and will happily use them again.... Read more
Seller
2nd Sep 2016 (8 years ago)
T Clark
We had a very good experience selling our house with Chestertons. Whilst their initial valuation was slightly too high which meant that it took a while to get some meaningful viewings, the feedback received was always open and honest. Upon dropping the price and getting a sale agreed, our agent Guy was very professional and helpful, always on hand whenever we had any questions (responding immediately) and ensuring we were always kept up to date on the progress of the sale. He was a calm presence in a pressured situation and was clearly dedicated and keen to make sure the sale went through. Would have no hesitation in recommending.... Read more
Seller
31st Jul 2016 (8 years ago)
C L
We were looking to buy in Islington. We found this branch of Chestertons was exceptionally good. In particular Scott Abrahams was amazing. He listened very carefully to our very particular (and contradictory!) needs then tried to match us with properties. He never let us down. Warmly recommended.... Read more
Buyer
3rd May 2016 (8 years ago)
C Hooper
I sold my property through Chestertons - they were a pleasure to work with from start to finish. They secured me above the asking price (having estimated the asking price higher than any of the agents who came to value my property) and made what was quite a challenging process as easy as possible. They took time to understand what I wanted to achieve and why, communicated well throughout and were always so helpful, giving honest advice. I can't recommend them highly enough.... Read more
Seller
3rd Feb 2016 (8 years ago)
J Harris
I can only say positive things about Chestertons Islington. All the agents were not only charming but extremely professional. Communication was excellent with prompt response by email or phone if or when there were any queries. I have to add that the agent that clinched the deal for me was totally on the ball, keeping me informed of all matters relating to the sale of my flat almost on a daily basis. I couldn't have asked for better service. Thank you Chestertons!... Read more
Seller
15th Jan 2016 (9 years ago)
C Bleu
Absolutely awful. We've had the worst renting experience with this agency, they have been so slow to attend to any issues that we had to resort to fixing ourselves, the check in check out service they suggest using is biased towards overcharging for cleaning. The cleaning companies they use don't do a proper job. They overcharge for every service they get involved with. On a 6 month tenancy they started viewings 2 months before the end insisting on coming round sometimes twice per day and not booking appointments in batches to avoid annoyance. We are still waiting for our deposit to be returned after 7 weeks of departure. The list goes on and on. They don't reply to emails, are arrogant on the phone, made us wait for 9 hours when we arrived after a 24 hour flight for checkin. Never fixed anything, left us very disappointed and wasted a lot of time when dealing with their scams to over charge us for checkout cleaning.... Read more
Tenant
30th Dec 2014 (10 years ago)