A Butler
We recently entrusted Jeremy James to sell our home in Marylebone. We lived in this lovely neighbourhood for many years, and know full well that Jeremy James have - quite deservedly - a great and reputation for personalised service, local knowledge, expertise, honesty and professionality. Within just a few days we had a flurry of viewers, and when an offer came in, they guided us with great sensitivity through the entire process. Michael and Jeremy were always present, quickly answered any query on either side, and conducted the sale with the aplomb of the skillful and experienced negotiators they very clearly are. We are sad to have left Marylebone, but glad we did it in the least painful way possible by selling our beloved house with Jeremy James.... Read more
Seller
3rd Dec 2024 (7 weeks ago)
T Moore
I recently spent four months searching for a rental flat in London, and worked with a wide range of agents. From the moment I contacted Michael he was efficient, professional, polite and thoughtful. I was unable initially to view my flat in person, so he arranged a virtual viewing, then took the initiative to send me a narrated video of the property. We had many complicated factors to consider in our move, but Michael was patient, never pushy, always helpful. He removed all drama and stress from the process - I almost couldn't believe it was this simple. We're really grateful for Michael and the Jeremy James office team. You'll be lucky to work with them.... Read more
Tenant
16th May 2024 (8 mo. ago)
V Harris
Having used Jeremy James for almost 10 years they are my go to agent - trusted for residential and commercial lettings. Jeremy and Michael have an in-depth knowledge of the area and always seek to find an excellent match for the freeholder and tenant. Even after the transaction completes they, and the team, always go out of their way to help.
If you want a safe and steady hand use Jeremy James like I always do...... Read more
Landlord
15th May 2024 (8 mo. ago)
B Bowers
They habitually ignore my emails and show a complete lack of interest in resolving any problems.... Read more
15th May 2024 (8 mo. ago)
Jones
They seem completely uninterested in addressing any issues, no matter how many times you reach out, follow up, and chase. When they do respond, they are rude and unhelpful. It feels like they don't care at all, even when the rules are being breached. I wouldn't recommend this company to anyone looking for reliable and respectful service.... Read more
15th May 2024 (8 mo. ago)
D Keisner
Jeremy and Michael from Jeremy James & Company have been helping my family for over two decades with letting our properties in Marylebone. This father and son team are the best in the business. They work tirelessly to let our properties to the best tenants while achieving record rents. I could not recommend them highly enough.
We previously used other agents in the area but found none to be as good as Jeremy James. Their local knowledge and expertise are unrivalled.... Read more
Landlord
15th May 2024 (8 mo. ago)
A G
Absolute pleasure dealing with Mr Jeremy and his son Michael. Very professional, helpful and polite. Michael went the extra mile to get everything sorted. Can’t recommend them highly enough!... Read more
I Hodson
Useless, very bad customer service... Read more
Amber
Very unhelpful, poor customer service, rude when/ if you get a response.... Read more
J Cross
As a company we have been in central London for 5 years, and through Jeremy James, have finally found the perfect space for the business to upgrade and expand into. Michael Cohen in particular has been extremely helpful, informative and courteous, answering all questions quickly, making special trips to meet us on several occasions, nothing was too difficult or last-minute.
Michael makes it very clear that he is experienced in his work and has supported us through the process in its entirety. Through Jeremy James, we have also been introduced to the most efficient lawyers we have ever worked with - a godsend. The practice move has been more smooth and far easier than we could ever have hoped for, based on past experience. I couldn't recommend them enough. With several property moves/leases under my belt, I can sincerely share that this is the highest quality service I have experienced.... Read more
20th Apr 2023 (1 year ago)
J Mitchel
I have bought, sold and let property through Jeremy James for a long time, most recently a flat sale in October 2022. It has always been a pleasure dealing with Jeremy, Michael and the rest of the team - professional, efficient and effective. Highly recommended.... Read more
Seller
22nd Nov 2022 (2 years ago)
H wang
Their service is very professional and friendly, helping me find a perfect apartment and have an exciting time. Michael and Tanya always feedback quickly and solve all my questions.... Read more
5th Sep 2022 (2 years ago)
J Shankar
We are a healthcare company based in London, working with Jeremy James & company has been an absolute pleasure. We have used their services for the past 2 years. We have been liaising with Michael and Jeremy in particular whom have been assisting us. Both Jeremy and Michael have a wealth of knowledge and experience in commercial lettings. They have been extremely responsive and professional throughout the process. I highly recommend contacting them if you are looking to buy or sell a property. You will not be dissatisfied with their service.... Read more
18th May 2022 (2 years ago)
V Guillaume
Good agency with nice properties BUT do not rent any property to Gregory Perkins. He is the worst landlord ever. Very cheap landlord. Never do repeat correctly neither in time. Not responsive. Try to kept my deposit without the right.... Read more
Landlord
26th Jul 2021 (3 years ago)
A Fedorova
I rented with Jeremy James for over two years. It is a lovely small agency. They are understanding and decent people, who are always ready to help.... Read more
Tenant
8th Jul 2021 (3 years ago)
C Howarth
Friendly personalised service that made me feel like I had a partner in my search not a commission chasing service provider. Their knowledge of the area and prices was excellent. Thoroughly recommend... Read more
23rd May 2021 (3 years ago)
N Iyengar
This is the best agent in Marylebone with unique connections in the area (e.g. with the medical world) and have been operating extremely successfully for over 30 years. Jeremy and his son Michael have a very different approach to both buyers and sellers weaving them together without undue pressure being exercised but always present and willing to guide and support at all times. Transactions are closed via super appropriate guidance to all concerned. During the pandemic, being an owner-run business, they were the only choice as far as I was concerned since they put in the extra mile at all times. Apart from closing a sale transaction for me on Friday at a "dream" price, they also managed to rent two of my properties at this most difficult time without void periods! Absolutely amazing and I will never go anywhere else.... Read more
Seller
1st May 2021 (3 years ago)
A Sewell
Jeremy, Michael and the team have assisted us with letting and selling in Marylebone and always provide an extremely friendly and personal service with excellent local knowledge and experience.... Read more
Seller
23rd Mar 2021 (3 years ago)
S Antonian
Truly wonderful agency to work with and incredibly professional. Jane and Tanya are great and went out of their way to help us secure a lovely place. Grateful to have such a good experience!... Read more
Tenant
25th Feb 2021 (3 years ago)
M Li
Splendid experience I had with Jane & Tanya. They are willing to get out of their way to make things happen, with a speedy response to clients' needs.... Read more
18th Feb 2021 (3 years ago)
Christopher
I have dealings with Jeremy James in both their property management and lettings departments. Both departments have highly efficient, capable and friendly staff.
They are very proactive in their dealings and nothing is ever too much trouble.
I highly recommend the company.... Read more
Landlord
3rd Jan 2021 (4 years ago)
S chaudhry
Michael at Jeremy James was fantastic at sourcing me a clinic on Harley Street. He was professional, punctual and answered all of my questions competently. I look forward to working with him and the company with any future ventures! Dr Sef... Read more
11th Jul 2020 (4 years ago)
C Ming
Working with Jeremy James was a pleasant experience; Jane and Tanya were helpful, communicated effectively, and always demonstrated professionalism. They were flexible and accommodating in initial set-up and move-in, considering that I was moving in from abroad which probably caused some extra work. They were responsive and helpful during the stay and fixed minor wear and tear in a timely manner. Overall, I had a good experience and would recommend Jeremy James to others searching for a place.... Read more
Tenant
9th Mar 2020 (4 years ago)
C cooper
Jeremy James are a fantastic company. Working for a tenant of one of the properties they were always available, willing to help with any issues and worked closely with the landlord to make the house feel like a home for the tenant. Polished and professional and always occupied any service going into the property. I can not recommend them enough,... Read more
Landlord
24th Jan 2020 (4 years ago)
S Foxon
Working with Jeremy James has been a delight. Michael Cohen assisted us to sell our flat in Marylebone. He has been extremely responsive and professional throughout the process, and he has keep on top of things at all times to ensure an efficient and easy sale for us. I would highly recommend contacting him if you are looking to buy or sell a property.... Read more
Seller
7th Jan 2020 (5 years ago)
M bushnell
unfortunately had a fire at our flat in St Johns wood , and needed to relocate for a yr to a yr and a half
The team , and Jane specifically , who have been looking after things since could not have been more helpful and responsive in the 6 mths we have been in . Couldn't recommend them more highly..In a pretty traumatic time they have taken a lot of stress out of the events...... Read more
Tenant
3rd Jan 2020 (5 years ago)
A Aldeghaither
Jeremy James & Co is the most professional real estate company. And I say this because my family own real estate business for more than 50 years. The property that i have rent it was very well maintained and they respond very quickly if there is any problem . I would like to thank Jane for making my stay in the property much easy for me and my family.... Read more
Tenant
3rd Jan 2020 (5 years ago)
S Warley
Michael Cohen was a pleasure to deal with in helping us find the perfect location for our children's clinic in the Harley Street area. Always punctual, a good communicator and, most importantly, he really listened to what we were looking for and called me the minute the perfect space came available. we are very grateful to him.... Read more
20th Aug 2019 (5 years ago)
D Sharma
Highly recommend Jeremy James & Company. They are professional and friendly. An expert in their field who provide a seamless and efficient service. Thank you Jeremy and Michael.... Read more
23rd May 2019 (5 years ago)
J McCaffrey
Great team and always helpful.... Read more
10th May 2019 (5 years ago)
J Steed
We were hugely impressed with every part of our experience of letting out our home. Jeremy James and Company were insightful, professional and excellent in all that they done for us. Jane and Kim surpassed all our expectations of an estate agent service and we can not fault the client service we received. They enabled the whole process to be as seamless as possible. Thank you to the whole team for helping us and making this stress free! We would highly recommend using Jeremy James.... Read more
Landlord
16th Apr 2019 (5 years ago)
R Joshi
I have had a very positive experience with Jeremy James and Company. The team are very friendly, genuienly caring and extremely responsive. I would recommend them without reservation.... Read more
14th Apr 2019 (5 years ago)
S Austerfield
We have been dealing with Jeremy James for a number of years. In fact we bought our flat in Maybury court through Jeremy James in 2001. We have just sold the flat and again used Jeremy James. We found them thorough and very efficient. We would certainly recommend them. They also managed the block of flats and know the area very well. Pauline & Stewart Austerfield.... Read more
Seller
5th Apr 2019 (5 years ago)
J Stephenson
Jeremy James are so responsive and caring. Not living near means that I am extremely dependent on them and they are really responsive to mine and my tenants needs.
This was/is my home so the condition/maintenance of the home is so important. This agent has in my 4+ years been excellent in getting good caring tenants.
The staff are very friendly, helpful and responsive at what seems to be at all hours especially Jane.... Read more
Landlord
13th Mar 2019 (5 years ago)
J Smith
I have no hesitation in recommending Jeremy James to friends and family. Michael was particularly helpful with our searches and was always professional and courteous to our needs and requirements.... Read more
13th Mar 2019 (5 years ago)
S Cointet
If your are looking to rent and your budget is below £600 pw, they will IGNORE your emails and calls. 'Jane Franks' has been ignoring our emails for a month or so now and we are simply asking her to email us some property options. And when we call she says there is a problem with their email system but will contact soon? Never contacts us afterwards. Awful to deal with.
I now understand why they have removed all their previous Google reviews due to all the negative ones they have received.
EDIT:
Cue the fake 5 star reviews posted after my review. Lol.... Read more
Tenant
20th Feb 2019 (5 years ago)
B Wharton
Pleasant, professional and effective... Read more
10th Jan 2019 (6 years ago)
F Baigler
Everything you could want from a managing agent. Always someone there to listen and help.... Read more
9th Jan 2019 (6 years ago)
J Hawkings-Byass
I found Jeremy James very helpful while selling my flat at a difficult time. They kept me informed at all times and were extremely pleasant to deal with. I would thoroughly recommend them.... Read more
Seller
9th Jan 2019 (6 years ago)
M Heller
Fantastic property letting and management agency. I am a tenant in one of the flats they manage and have always found the management staff to be professional, friendly and quick to respond to any issues that arise. As a tenant, it's great working with a local service-provider in the Marylebone area.... Read more
Tenant
8th Jan 2019 (6 years ago)
J McCullagh
Having dealt with Jeremy James over the last 20 years, from originally renting an apartment in Marylebone, to placing my home on the market in this most unusual of years, I can thoroughly recommend this Company as the very best agent in the area. They have been impressive at every level and I have been greatly reassured along the way that I could not have chosen a more trustworthy and reliable agent. There are many new agents in this ever more popular area, but very few have the years of experience in the sales and rental markets as Jeremy James & Company. A pleasure to do business with.... Read more
Seller
19th Dec 2018 (6 years ago)
D Tamman
Boutique personalised service from experts in Marylebone Village :
Jeremy James has the knowledge, experience and professionalism . Unlike most other agents they really care about their clients whether landlord or tenant and it shows in every interaction and contact we had over the many years we have been working with them.
We highly recommend them to anyone looking to buy /sell or rent in Marylebone.... Read more
18th Dec 2018 (6 years ago)
J Agnew
Highly recommended. Genuine, helpful and kind agents and staff. Always going above and beyond to do whatever is necessary - providing exceptional and timely service.... Read more
18th Dec 2018 (6 years ago)
T Friedlander
I have been using the services of Jeremy James & Company for well over a year and am very satisfied with them, both in terms of finding new tenants and in terms of looking after existing tenants.
It is a pleasure to work with them!... Read more
Landlord
18th Dec 2018 (6 years ago)
R kordahi
Excellent / professional service! Have been using them for the past 2 years! Nothing bad to report and would recommend them for sure if looking to rent in the Marylebone area!... Read more
Tenant
14th Dec 2018 (6 years ago)
S LIETO
With London busy lifestyle, it is important to rely on Professionals who can solve your accomodation problems and focus on their Clients. For us as family, Jeremy James has been a point of reference since we decided to settle in Central London few years ago. Jane and the Team have since become part of our network when we have friends looking for apartments. We are very grateful to this Agency for their constant support.... Read more
14th Dec 2018 (6 years ago)
M Larkin
We have used the Jeremy James Team for over two years. They provide a balanced professional and personal service. Each stage of the process they explain clearly and there are no hidden charges. They are swift to response and are solution focused. If you are looking to rent in Marylebone pop in and have a chat. I’m sure you will be afforded a warm welcome.... Read more
Landlord
14th Dec 2018 (6 years ago)
J Grantham
Lovely company to work with! Have rented with them for a year and nothing is too much effort.... Read more
Tenant
14th Dec 2018 (6 years ago)
S Sabado
Fantastic service and would 100% recommend to friends and family. Extremely attentive and keep you up to date with progress throughout the whole process. Couldn’t ask for anything more!... Read more
14th Dec 2018 (6 years ago)
A Picton
We used Jeremy James to sell our house and we found them very professional we liked it that it was a more personal service than other agents as we got to know everyone quickly rather than just another voice on the end of the phone they helped the process along and kept us informed which really made it less stressful they also helped us find our new home so we have been both sellers and buyers with them I would highly recommend them and would not hesitate to use them again.... Read more
Seller
14th Dec 2018 (6 years ago)
C Smith
Great to have someone on the side of the individual when faced with negotiations with organisations. There advice was invaluable.... Read more
14th Dec 2018 (6 years ago)
M Varley
A year of hassle while building works surrounded us, repairs took an age and promises to fix the ‘new’ kitchen went on and on.
Nice agents but their developer clients never get anything fixed and a burglary with CCTV mysteriously unplugged by the contractors seems all too convenient. Avoid 21 Upper Wimpole Street if you were thinking of Renting. Flat 2 21 Upper Wimpole Street is not a good rental.... Read more
Tenant
14th Nov 2018 (6 years ago)