I cannot say enough about Jessica and Charlotte, they were professional throughout, had a very honest approach which was difficult to hear at first but acheived me the sale I needed. Five star review all round.... Read more
Seller
24th Nov 2024 (9 weeks ago)
E O'hara
I'm sorry because I really dislike leaving negative reviews but hopefully the owner will be able to see this and adjust things to improve in future. This is specific for the Swindon branch.
I recently went through the process of buying a house with Jessica James, and attempting to view the property with them was incredibly difficult. Attempted calls on various numbers found on their profiles, voicemails, direct emails, messages through RightMove, and we had something like a 20% response rate. It took longer than two weeks to get a viewing arranged because of the lack of responses. We ended purchasing this house with Jessica James, and the lack of responses was also noticed by the solicitors in the chain as it got to a point where my solicitors were asking me where our seller's estate agents were, as they were also getting no responses. It made the purchase time increase on the already lengthy process that it is, and so I unfortunately cannot recommend Jessica James as an estate agent to buy a home from as the response rate actively negatively impacted our purchase.... Read more
Buyer
20th Sep 2024 (18 weeks ago)
Very helpful throughout.... Read more
Seller
16th Sep 2024 (19 weeks ago)
A Tripathi
I had an amazing experience with Jessica James Properties. As I was new in the UK, they made the rental process very smooth and hassle-free for me.
In case of any issues with the property, they are always quick to respond and resolve the issues on priority. They ensured my stay at property was both enjoyable and stress free.
Highly recommend for a top-notch rental journey in Swindon.... Read more
Tenant
15th Aug 2024 (23 weeks ago)
B Hope
Having witnessed how good Jessica had been dealing with a family friend selling her property we chose Jessica James Properties to sell our house and could not be happier with them. Would definitely recommend. 5 stars, thank you Jessica for all your help. Stu... Read more
Seller
2nd Apr 2024 (9 mo. ago)
J Stibbs
Excellent service on both the sales and lettings sides, highly recommended. Consistently knowledgeable, approachable and helpful. Also the very opposite of the carousel of knowledgeless strangers wheeled out by the some of the larger operations.... Read more
26th Mar 2024 (9 mo. ago)
S Lawson
Never anyone there answering the phone, leave a message but no one gets back to you…terrible!... Read more
16th Feb 2024 (11 mo. ago)
R Anderson
Our family had the privilege of being looked after by Charlotte at Jessica James Properties for just over 4 years. She was always very friendly and as efficient as she could be, given that, sometimes, the landlord didn't see the urgency, or the plumber/engineer couldn't attend any time soon.
She always made the effort to keep us updated, and to assure us that whatever the issue was (and there were many with that property!), she was on the case.
When we moved out, Charlotte was excellent at sorting out cleaners on our behalf, and was speedy at reporting back to the landlord so that we could get our deposit back.
I highly recommend Jessica James Properties - especially as long as Charlotte is there. She's brilliant, and our daughters loved her, and would follow her around and chat with her whenever she came over for an inspection! ??
Thank you, Charlotte! ????... Read more
Tenant
7th Sep 2023 (1 year ago)
G Masterton
Great agents, would be delighted to use again. Charlotte was fantastic, always available to help and an absolute pleasure to deal with.... Read more
31st Aug 2023 (1 year ago)
Very professional estate agent whom sold at our requested price and found a buyer almost immediately. Communication throughout excellent and I would highly recommend.... Read more
Seller
12th May 2023 (1 year ago)
S Cole
Can't falt Jessica and her team, after a false start with Only bungalows. We went with Jessica, who sold my brothers bungalow.
Very professional team thankyou.... Read more
Seller
3rd Mar 2023 (1 year ago)
M B
Can't say enough good things about Jess, she's been fantastic throughout the process of buying our house. It's not been straightforward for us and she's been there every step of the way, and been our rock. Brilliant at keeping us updated, giving advice and chasing people! Amazing.... Read more
Buyer
8th Oct 2022 (2 years ago)
F Dalceno
Very thoughtful and kind!... Read more
13th Aug 2021 (3 years ago)
J Jo
Jess is brilliant... when we first put our property on the market she sold it in just under 2 weeks.. but then the sale fell through. We were at risk of losing the house we had reserved and it was a really stressful time. Jess however was as cool as a cucumber and pulled out all the stops until we sold again. It was seriously close to the wire but I had every confidence in her. She is very knowledgeable and professionally and I cannot recommend her enough. I would definitely sell with her again.... Read more
Seller
26th May 2021 (3 years ago)
D Kyle
I could not recommend Jessica more highly! We purchased our property through Jess and I only wish we sold our property with her! What i liked is that she was not pushy at all, she let us view the property at our own pace and only responded to our questions. Our purchase was not straight forward and there were lots of complications but she handled it all in a professional and honest manner, even taking the time to chat sometimes at 8pm for an hour or so! Her patience and professionalism is rare in the market these days. Hopefully we won't be moving any time soon but we would be using her if we did & will recommend to all our friends!... Read more
Buyer
21st Jan 2021 (4 years ago)
S Turner
Jessica James estate agents were amazing. Can not fault them at all. Jessica was extremely helpful and let us view the property multiple of times as well as help with any enquires we had. Definitely would recommend to anyone!!... Read more
15th Oct 2020 (4 years ago)
K VINCENT
I CAN'T RECOMMEND JESSICA HIGHLY ENOUGH, SHE WAS HUGELY HELPFUL AT A STRESSFUL TIME & SOLD MY PROPERTY QUICKLY , EFFICIENTLY & WITHOUT 'FUSS'. DEFINITELY GIVE HER A CHANCE - YOU WONT BE DISAPPOINTED... Read more
Seller
11th Mar 2020 (4 years ago)