S Bratton
Called Thurs re a rented property they managed and had plumber visit Fri and both problems solved Saturday morning! Brilliant service!... Read more
Landlord
8th Apr 2024 (10 mo. ago)
C Jones
We have recently rented a property through Sian .very happy with efficient handover. Highly recommended. All calls and communication responded swiftly.... Read more
Tenant
2nd May 2021 (3 years ago)
J Woolham
We recently used John Cranmer & Co to start a lease for a rental property having sold our house. We were on quite a tight turnaround and Sian was so helpful and went out of her way to help us (and our dog Alf!) view, sign for and move into a place within a week. Sian has been incredibly helpful with sorting out minor 'snagging' issues after we've moved in, is easy to get hold of and a pleasure to deal with. What could have been quite a stressful period for us was made so much easier by Sian.
Thank you!... Read more
Tenant
12th Apr 2021 (3 years ago)
S Vaughan
This has been my first experience in renting a property through an estate agents, I can honestly say that John H Cranmer & Co have been excellent from the beginning, and continue to give great service's, nothing is ever to much trouble and any problems that have occurred they've dealt with very efficiently.
I would definitely recommend John H Cranmer estate agents to any of my friends or family. I'm pleased my first experience in renting has been such a positive one.... Read more
Tenant
16th Mar 2021 (3 years ago)
C Neylon
Very helpful and efficient.
We recently moved into a property and the process was so smooth. We wouldn’t hesitate to recommend John Cranmer. Sian who we dealt with was so helpful and made the stressful process of moving house as stress free as possible.... Read more
Tenant
16th Mar 2021 (3 years ago)
M Eweis

The worst letting company in 3 countries I've been to.
This guy fooled me when he rented me my first ever apartment in UK. He rented me a 3 bedroom flat without telling me it is not suitable for my big family. It was my first time and I don't know about the nature of construction in UK. He rented me a flat that transmits sound to the below neighbours. Every tiny little step of ours is heard downstairs. Imagine a family of 6, the little one of them is 8, in a flat that whispers are heard outside it. I even discovered that he also fooled the landlord and didn't tell him that we were a big family although we wrote that we were a family of 6 in the application. Moreover, he fooled the neighbours who had an agreement with the landlord not to rent the apartment to family with kids. Adding water to the mud, he tried to con me over my deposit by sending me an insulting email full of lies about damages to the apartment and in a very superior judgmental insulting language. At the end I communicated with the landlord directly and we reached an agreement and he, the landlord, made the necessary cleaning of the apartment and deducted from the deposit after my approval.
Edit:
After Mr. Cranmer has seen my review he sent me another insulting email that I will keep with the previous one. I usually like to end bad business relationships quitely, but what me would like to tell my story with Mr. John was his insulting superior language in his last email. If he just kept it professional to the end I would not write the review. But you know your tongue is your worst enemy.... Read more
Tenant
10th Feb 2021 (4 years ago)
H Daws
When we first met Sian she was the only rental agent who went out of her way to help us find somewhere to live. She didn't rest until she found the perfect place for our whole family to move in to . We have really become very fond of her. Out of all the estate agents we registered with, John H Cranmer has been the one to find us both our rental properties.
Molly and Hayley... Read more
Tenant
20th Sep 2020 (4 years ago)
A Fitzsimons
Really helpful, friendly and Professional Estate agents, totally recommend rental ( In my experience) also sales... Read more
17th Sep 2020 (4 years ago)
Louisa
I’ve just recently rented a property through them and I’m very happy with the service. Sian was brilliant and couldn’t have been more helpful!! Enquiries were dealt with promptly and she ensured that everything went smoothly. Would definitely recommend.... Read more
Tenant
17th Sep 2020 (4 years ago)
T Wharton
I wish I had read previous review regarding no call back. I’ve left two voice messages on the landline number for someone to call me back. I called back for the third time and the attitude of the male who answered was unprofessional. So....I won’t be asking this estate agent to sell my property in Henley and I won’t be viewing a property they have on the market. Your customer service style has lost you some business... Read more
16th Sep 2020 (4 years ago)
M Taylor
Answering the phone would be helpful, returning calls when trying to buy a house, is that too much to ask? Ok, how about simply displaying the details on your website?... Read more
Buyer
19th Nov 2019 (5 years ago)
N Thompson
John and Sian very helpful. Thanks. Nick... Read more
3rd Oct 2019 (5 years ago)
J Beesley
I have used the lettings for 3 years. First few years found the agent to be really slow responding to communications and resolving issues. Much improved in recent months.... Read more
Landlord
31st Jul 2019 (5 years ago)
K beale
We were first timers to the rental market. John and Sian were brilliant. There help and advise was invaluable.... Read more
Tenant
16th Apr 2019 (5 years ago)
J Videos
I rent with them very professional company helped me so much sian and John I'd say the BEST estate agents in henley in arden ????????????... Read more
Tenant
10th Apr 2019 (5 years ago)
K Fitzpatrick
Sian was the agent who dealth with is and she was very helpful and very professional. She was very attentive with all the questions and concerns we had with the property. Highly recommended.... Read more
6th Apr 2019 (5 years ago)
M Slade
The best estate agent in Henley in Arden !!... Read more
1st Mar 2019 (5 years ago)
D Raven
Very unhelpful and do not return phone calls, was very interested in a property but unable to arrange viewing.
Staff need to liase with each other.
Will not contact again even though really like the property... Read more
22nd Jun 2018 (6 years ago)
E Westmacott
Cannot give one star as not allowed. Viewed a property at weekend and discovered a home to be built at rear of property. Asked for feedback as to when and how long build would take. No answer to calls having tried 6 times. Also another property that we would have taken but we’re not offered. Asked by email for a viewing... again no response and 6 calls to follow. Absolutely terrible customer service. In a struggling industry they need to adapt... Read more
12th Jun 2018 (6 years ago)
A Davey
Great estate agents, always helpful, warm and friendly, got everything done that was asked.
Used them as letting agents for some time and had 3 properties with them.
Always kept everything simple and straightforward.
Thank you John and Sally ????... Read more
Landlord
27th Apr 2018 (6 years ago)
C Grimes
Proper old school estate agents... Read more
22nd Jul 2016 (8 years ago)
J Gymnastics
Very professional, friendly and personal service.
Would highly recommend.... Read more
22nd Jun 2016 (8 years ago)
MrDjDanio
Unhelpful and unprofessional when "shown" around house.
Had to show ourselves around while she read a cookery book.
No follow up phone call or enquiries about if we were interested.
... Read more
2nd Sep 2015 (9 years ago)